[Q] WTF is going on with my TF101? - Eee Pad Transformer Q&A, Help & Troubleshooting

So I got my TF101 from MacMall on the eBay deal of the day yesterday and out of the box put it on the adapter. Once it was charged past 50% I ran the 3.2 update which completed without issues. Then I let it continue charging to 100% and took it off the charger and played with it briefly. Put it back in the box and carried it around for the rest of the day waiting to have a chance to use it/play with it but client needs came first. Get home that night (~6 hours since I removed it from the charger) and nothing. Black screen with nothing displayed in response to very long press of power button. Vol + and power = nothing. Figure that the battery is dead (crappy) and I will have to wait until the office in the morning to charge it since I left the block and cable there. Get to office this morning and put it on the charger and nothing still - no light to show charging and device does not turn on. Call ASUS support and after getting relative details and discussing situation it turns on fine for me (after I had tried for 15+ minutes) after disconnecting from charging block. I put it down to weirdness and move on. Now at home fully charged it is doing the same crap.
Any ideas?
Thanks!

Since updating to 3.2 my battery life is really bad too... Used to get a couple of days out of the tab and dock with frequent use... now it lasts maybe a day with barley any use.

You're experiencing the Sleep of Death.

brando56894 said:
You're experiencing the Sleep of Death.
Click to expand...
Click to collapse
Hi brando56894, do you know if this "sleep of death" is a problem with the 3.2 update? The post's in this thread are from members with new vanilla 3.1 Transformers.
My Transformer will arrive in a few days, I just want to avoid any pitfalls because the Transformer is a gift for my girlfriend. She is not a techie, and I would like her to love and use this ANDROID beauty.
Many thanks, Anil.

brando56894 said:
You're experiencing the Sleep of Death.
Click to expand...
Click to collapse
OK - thanks for the identification of the problem and a thread on what is being done to research/resolve.

Related

[Q] "Ultimate" Sleep of Death! Ugh!!!

I'm getting fed up with this Transformer. It's been 3 days now since it went into the ultimate sleep of death and won't boot up for the life of it. Nothing. I've tried everything and no matter what it won't show any sign of life.
I've tried all possible combinations:
power for 40 seconds (even minutes at a time) = nothing
power + volume up = nothing
power + volume down = nothing
plugged into keyboard dock and above combinations = nothing
plugged into PC and above combinations = nothing
inserting and removing microSD and all of the above combinations = nothing
UGH.
What else can I do???
(Rooted w/stock ICS).
Drain your battery, give it a trickle charge for 10 mins, unplug it, hold power for 15 seconds plugging in as you do that.
If that doesn't work, purchase a cardboard box and some packing foam and RMA that guy Dx
great, this just happened to me. how do i discharge the battery if i can't get it to start?
does anyone else know if/how this can be fixed before i try an RMA?
any sod's ive had ive just held down the power button and made sure its definately off,
then plugged it into the mains powered charger and held the power button down until its came on. Usually pretty instant power on and reboot.
It's been about a month now and the damn thing still won't boot up. Not showing any signs of life and I'm 2 months over my 1 year warranty. Ugh...
Gonna see if Asus has any sort of support, or if this will be my last Asus product ever.
ThaiM said:
It's been about a month now and the damn thing still won't boot up. Not showing any signs of life and I'm 2 months over my 1 year warranty. Ugh...
Gonna see if Asus has any sort of support, or if this will be my last Asus product ever.
Click to expand...
Click to collapse
First, if your TF is stuck in boot you will not know since screen is dead. Youv should first hold power button for more than a minute to make it completely shut down. Then hold powerbutton to wake it up.
But after month, if it was struck in boot your battery is probably drained. Did you try an overnight charge while you sleep?
Btw, you did notsay how you got fried? What we're you doing?
My sympathies. I know that ugly feeling when your tab refuses to boot.
chappatti said:
First, if your TF is stuck in boot you will not know since screen is dead. Youv should first hold power button for more than a minute to make it completely shut down. Then hold powerbutton to wake it up.
Click to expand...
Click to collapse
I've held it down for 5 minutes at a time. Nothing.
chappatti said:
But after month, if it was struck in boot your battery is probably drained. Did you try an overnight charge while you sleep?
Click to expand...
Click to collapse
Trust me I've tried EVERYTHING. Charged it fully. Charged it fully for days. Charged for days on and off the dock. And drained for days on and off the dock.
chappatti said:
Btw, you did notsay how you got fried? What we're you doing?
My sympathies. I know that ugly feeling when your tab refuses to boot.
Click to expand...
Click to collapse
I was watching YouTube on it when it automatically shut down on me and have failed to show any signs of life since. Nothing happens at all when I connect to my PC. Absolutely nothing.
ThaiM said:
I've held it down for 5 minutes at a time. Nothing.
Trust me I've tried EVERYTHING. Charged it fully. Charged it fully for days. Charged for days on and off the dock. And drained for days on and off the dock.
I was watching YouTube on it when it automatically shut down on me and have failed to show any signs of life since. Nothing happens at all when I connect to my PC. Absolutely nothing.
Click to expand...
Click to collapse
That post says it all. Well it is an RMA. It is possible it is a bad battery.
But ASUS is very good about Rma since I have done two RMAs and they were very easy. It just takes time, like 2 weeks. Dont worry about custom Rom, since they blindly wipe everything.
Good luck!
HAve you tried a hdmi cable to see if it's actually working but with a dead screen?
Thing O Doom said:
HAve you tried a hdmi cable to see if it's actually working but with a dead screen?
Click to expand...
Click to collapse
Tried that. Still nothing.
I RMA'd it today. Here's hoping they'll take care of it even though I'm 2 months over warranty.
Otherwise I give up the Asus brand altogether.
Looking at the Prime forums, many people having issues too. I also have (2) 25.5" Asus PC Monitors and one of them crapped out on me - also about 2 months over warranty. I'm beginning to associate Asus with Acer in terms of quality.
ThaiM said:
Tried that. Still nothing.
I RMA'd it today. Here's hoping they'll take care of it even though I'm 2 months over warranty.
Otherwise I give up the Asus brand altogether.
Looking at the Prime forums, many people having issues too. I also have (2) 25.5" Asus PC Monitors and one of them crapped out on me - also about 2 months over warranty. I'm beginning to associate Asus with Acer in terms of quality.
Click to expand...
Click to collapse
Acer, yes, but Asus?
Sorry to hear of ur headches! Two months out of warranty........would like to hear your feedback
Asus e.mailed me last night. It would appear that I somehow managed to get water damage and the screen and motherboard needs to be replaced. They want $511 to fix it. Considering that's more than the tablet is worth, I'm SOL.
No idea how it could've gotten water damage, but they did send pics to prove it. Ugh.
Im having the same issue.
Was just going about my buisness using my tab as normal and all the sudden it went black. That was a couple days ago....have tried everthing and yet still nothing. Sorry to hear anyone else has to deal with this...it really sucks!
It might be completely unrelated but i had a problem where my tf101 looked completely dead but it was stuck in apx mode although this was after a failed nvflash attempt. If it can be detected by apx mode on the pc simple reflash might be the answer

TF700 won't start up, DOA? Please help.

So, received my TF700T in the post today. Got all excited, went to start it up, and nothing....
Has been on charge for 3 hours now, and I still get nothing when trying to start it up.
The orange light near the power button is on, indicating the battery is charging, but no matter what I do, whether I hold the volume down with power, hold both volume buttons and power, it won't start up / boot.
The strange thing is, when I first tried to start it up, it wouldn't load, so I plugged it into power, and I got the ASUS post screen, then it turned off almost immediately (I presume as it had insufficient power). Since then, I have not even been able to get the ASUS post screen. If I hold the power button for 10 seconds, it will vibrate after 10 seconds, then nothing happens.
I have tried all the volume + power buttons described above, as well as trying to reset button.
Is the tablet DOA? Any suggestions for ways I might be able to get it started?
Try putting a pin in the pin hole above the HDMI.
crystalstylez said:
Try putting a pin in the pin hole above the HDMI.
Click to expand...
Click to collapse
Tried this already, and just tried again now. Nothing!
Its weird that if I hold the power button in for at least 10 seconds, at about the 10 second mark, the tablet vibrates, but nothing happens.
The charger light is now green on the tablet, and still nothing. Has been on charge for 5.5 hours now.
Unfortunately, It sounds like a DOA. It happens. Good to know now then 6 months down the road.
xRevilatioNx said:
Unfortunately, It sounds like a DOA. It happens. Good to know now then 6 months down the road.
Click to expand...
Click to collapse
This...
Exchange it.
Haha, good old DOA. Mine took 6 weeks and the store gave up and just gave me store credit.
Return it!
I had exactly the same: on first boot it turned off after splash logo and I needed to use reset button to restart again.
long pressing just makes it vibrate but nothing more
And when it started, it crashed and rebooted all the time. Sometimes it went black and I had to reset it again
My replacement works perfectly, so yes it's a semy-DOA
mdemons12 said:
Haha, good old DOA. Mine took 6 weeks and the store gave up and just gave me store credit.
Click to expand...
Click to collapse
JB have the Infinity in stock now, so you can use your JB voucher towards that if you wanted
Thanks for the replies all, I'll send it off this morning and update once I hear back from the seller (the joys of international dealings).
Mine bricked with the same exact symptoms after a week. Worked flawlessly up to that point. Waiting on the replacement to ship...
Sent from my PG86100 using Tapatalk 2
hi,
I was gonna open a new thread since my problem is based on charging but this thread pretty much is for the same use.
I got my tf700t yesterday through a friend visit from US. It has been nearly 2 weeks since he got it and he never charged the tab since he wasn't much of a user. So yesterday he brought it to me (i'm in TURKEY btw) and the tab was working pretty properly. But it's charge was near %4 so i plugged it on to its dock and plugged the usb charger to the dock via my PC. I just saw on the tabs screen that its charging so i left it there for like 12 hrs since it was its first charge. Then after nearly 12 hrs later this morning, i disconnected the charger and saw that the tab was off. I tried to turn it on but just like cjhod1 says, I got the ASUS post screen, then it turned off almost immediately. Different then cjhod1's case, no matter i plug on the charger or not my battery led near the power button is off for all times. So i guess this means it doesnt charge at all which was operating properly 12 hrs ago.
Strangest thing is my dock doesnt charge either. I tried every possible combination but couldn't manage to get it done. Even more strangely, after a one hour charging with nothing indicating it's actually charging (the orange battery led is off for all times) it managed to get a %1 of battery charge and opened. It managed to stay on for 10 seconds and then shut down once more for all.
It seems like a battery problem but what are the odds to lose both dock's and the tab's battery after one charge. And now that i'm in Turkey, and as far as i know, asus doesn't provide an international gurantee but only for US, i can't seem to get any service here. Unless any solutions to this matter occurs, i will have to ship it to the seller that i got from the Amazon. Every suggestions or helps appreciated. Thanks in advance.
bezendra said:
hi,
I was gonna open a new thread since my problem is based on charging but this thread pretty much is for the same use.
I got my tf700t yesterday through a friend visit from US. It has been nearly 2 weeks since he got it and he never charged the tab since he wasn't much of a user. So yesterday he brought it to me (i'm in TURKEY btw) and the tab was working pretty properly. But it's charge was near %4 so i plugged it on to its dock and plugged the usb charger to the dock via my PC. I just saw on the tabs screen that its charging so i left it there for like 12 hrs since it was its first charge. Then after nearly 12 hrs later this morning, i disconnected the charger and saw that the tab was off. I tried to turn it on but just like cjhod1 says, I got the ASUS post screen, then it turned off almost immediately. Different then cjhod1's case, no matter i plug on the charger or not my battery led near the power button is off for all times. So i guess this means it doesnt charge at all which was operating properly 12 hrs ago.
Strangest thing is my dock doesnt charge either. I tried every possible combination but couldn't manage to get it done. Even more strangely, after a one hour charging with nothing indicating it's actually charging (the orange battery led is off for all times) it managed to get a %1 of battery charge and opened. It managed to stay on for 10 seconds and then shut down once more for all.
It seems like a battery problem but what are the odds to lose both dock's and the tab's battery after one charge. And now that i'm in Turkey, and as far as i know, asus doesn't provide an international gurantee but only for US, i can't seem to get any service here. Unless any solutions to this matter occurs, i will have to ship it to the seller that i got from the Amazon. Every suggestions or helps appreciated. Thanks in advance.
Click to expand...
Click to collapse
The tablet CANNOT be charged via a USB port! Use the specific charger that came with the tablet. This will deliver the necessary 15V to the system to allow it to charge.
eckka said:
The tablet CANNOT be charged via a USB port! Use the specific charger that came with the tablet. This will deliver the necessary 15V to the system to allow it to charge.
Click to expand...
Click to collapse
then how come i managed to charge it the first time i plugged it to the PC? And even if so, that is not any handy at all. I will have to carry not only the usb cable but also the adapter with me for all times to be able to charge the tablet. That is not an issue for ipad as far as i know.
bezendra said:
then how come i managed to charge it the first time i plugged it to the PC? And even if so, that is not any handy at all. I will have to carry not only the usb cable but also the adapter with me for all times to be able to charge the tablet. That is not an issue for ipad as far as i know.
Click to expand...
Click to collapse
It's not a big deal. It charges to full within 2 to 3 hours. Put the darn usb and adapter in your bag pack along with your tablet. It's not like it's a size of a water bottle or something. Charging through the usb is not ideal since it trickle charges and will take forever. Charge it through normal means first and see if it can hold a charge through your everyday use. If it does then your good to go. Then try charging again through pc. Honestly with the tablet keyboard combo you won't have to worry about not having enough battery life to last you the whole day regardless of what you use it for.
Brought to you by Samsung Galaxy S3
Did you get it to work?
bezendra said:
hi,
I was gonna open a new thread since my problem is based on charging but this thread pretty much is for the same use.
I got my tf700t yesterday through a friend visit from US. It has been nearly 2 weeks since he got it and he never charged the tab since he wasn't much of a user. So yesterday he brought it to me (i'm in TURKEY btw) and the tab was working pretty properly. But it's charge was near %4 so i plugged it on to its dock and plugged the usb charger to the dock via my PC. I just saw on the tabs screen that its charging so i left it there for like 12 hrs since it was its first charge. Then after nearly 12 hrs later this morning, i disconnected the charger and saw that the tab was off. I tried to turn it on but just like cjhod1 says, I got the ASUS post screen, then it turned off almost immediately. Different then cjhod1's case, no matter i plug on the charger or not my battery led near the power button is off for all times. So i guess this means it doesnt charge at all which was operating properly 12 hrs ago.
Strangest thing is my dock doesnt charge either. I tried every possible combination but couldn't manage to get it done. Even more strangely, after a one hour charging with nothing indicating it's actually charging (the orange battery led is off for all times) it managed to get a %1 of battery charge and opened. It managed to stay on for 10 seconds and then shut down once more for all.
It seems like a battery problem but what are the odds to lose both dock's and the tab's battery after one charge. And now that i'm in Turkey, and as far as i know, asus doesn't provide an international gurantee but only for US, i can't seem to get any service here. Unless any solutions to this matter occurs, i will have to ship it to the seller that i got from the Amazon. Every suggestions or helps appreciated. Thanks in advance.
Click to expand...
Click to collapse
Hi Bezendra, did you get it to work? I have the same problem. I'm in Vietnam, and whilst the tablet charges just fine, the dock seems totally Dead on Arrival and doesn't charge (no light, nothing). Warranty isn't really an option here so I need to troubleshoot this exhaustively before giving up. Did you discover the problem?
Speculation: I remember a friend who visited here once, and their externally powered USB hard drive didn't work in certain houses. I think it depended on the type of voltage regulator in the house. Did you discover anything similar?

P6810 suddenly won't turn on

Anyone come across this? I put it on standby last night after reading a bit of my book on it, and it had around 50% power remaining. This morning, it was totally unresponsive; pressing the power button does nothing at all. I've charged it for 12 hours in the meantime.
I've done the following all with and without the power attached:
- Pressed and held power for 15 seconds through to a minute
- Pressed and held volume up with power to attempt to get into recovery for up to a minute
- Pressed and held volume down with powerfor up to a minute
- Pressed and held power while touching screen (read that one off another forum)
I guess potentially it could be on and in a crashed state and unresponsive to the power, so maybe in a weeks time when it runs out of juice, I'll be able to charge it and power it back up, but in the meantime, I'd welcome suggestions.
A few weeks ago I updated it to the official ICS build that was released, but did the update myself rather than using KIES, as KIES didn't even recognise my Tab's firmware original version. It's been absolutely fine before the update, and since. I only mention it because I've read about the Samsung build of ICS being prone to self bricking itself, but I couldn't determine what the symptoms of this vulnerability were.
Thanks for any help offered,
Will
did you try connecting USB cable and plugging it into your PC? did u get any activity? can ADB recognize your tab?
I think your tab just ran out of juice and the battery's protection circuit has kicked in. Try taking it to an electronic shop and plugging in different chargers preferably one with an output more than 2.1 amps to kickstart the charging. Plug it in and wait till the charging animation starts.
Sent from my GT-P6800 using xda premium
Had the same problem while on holidays. Once the battery goes below a certain level, you won't be able to charge it through USB any more. Instead you need to use the wall charger.
I think it's bad enough that the 7.7 doesn't have a micro USB port, but things like that are just stupid and Samsung made a big mistake here. It don't think it's the same with the newer tablets though. It's also not possible to just buy cables or chargers for this strange Samsung port, so when you forget your wall charger at home at some point you won't be able to use your tablet any more.
As long as you charge with the USB cable early enough, you can avoid it though.
A few months ago I experienced the same thing, the Tab just wouldn't turn on anymore.
I tried all there is without any luck.
Contacted amazon and they replaced it with a new one in less than 48 hours.
So far not Problems with the new device.
I have the P6800 and this morning I took it off charge. Put it into standby and only used it for about 20 mins then left in standby all day. It had about 95% remaining when I did so.
Picked it up this evening and the lower left area of the screen was warm and it would not switch on. Didn't think of the ADB idea but will try this next time but I had to reset it and when it powered on tonight after the reset, it was down to 15%. Within about 2 mins of checking stuff it was down to 3%.
Something is running when it is in standby but as I can't switch it on I can't check with BetterBatteryStats or CPUState to know what is wrong.
It does this every day. I am tempted to do a factory reset and reinstall only limited software.
Dave...
I see this thread is a little old but this has just happened to my P6810 too. A pity nobody reported back what the end result was.
My device had at least 95% battery last night but today I can't get it to respond at all, I've tried the wall charger and still nothing.
Anything else someone could suggest for me?
Edit. I tried getting anything from it connected to my PC but it couldn't find a device there. However I then tried it on the wall charger again and now get a blue battery icon, quite big, with a five step animation indicating that it is charging.
No idea how it went flat as the battery on this lasts a long time assuming the screen isn't on. When it boots properly I'll have a look at what the most recent apps I installed were as it has only done this once. Before this it has been perfect for the three weeks I've had it.
Cluey said:
I see this thread is a little old but this has just happened to my P6810 too. A pity nobody reported back what the end result was.
My device had at least 95% battery last night but today I can't get it to respond at all, I've tried the wall charger and still nothing.
Anything else someone could suggest for me?
Edit. I tried getting anything from it connected to my PC but it couldn't find a device there. However I then tried it on the wall charger again and now get a blue battery icon, quite big, with a five step animation indicating that it is charging.
No idea how it went flat as the battery on this lasts a long time assuming the screen isn't on. When it boots properly I'll have a look at what the most recent apps I installed were as it has only done this once. Before this it has been perfect for the three weeks I've had it.
Click to expand...
Click to collapse
This is the infamous Sleep-Of-Death issue that is randomly experienced by myself and other users here, usually happens when WiFi bugs out due to weak signal
TeeeJaay said:
This is the infamous Sleep-Of-Death issue that is randomly experienced by myself and other users here, usually happens when WiFi bugs out due to weak signal
Click to expand...
Click to collapse
hhmmm, interesting.
I was having trouble with wifi just before this happened. Both my GS2 and this have been claiming to connect to my wifi but aren't actually getting an IP address from it.
I can't remember if it was last night or the night before but I manually set an IP address, the signal strength is fine as my abode isn't very big.
After it has recharged I'll have a poke and see what I can find, thanks for the reply.
So my device seems to be working fine again. It had gone SO flat that the date and time were incorrect!
After I could power it on I had a look at Better Battery Stats and nothing looked wrong so I have no idea what happened. None of the apps I'd installed the day before it played up had long wakelocks and weren't running when I turned it off.
For reference they were:
My Tracks
MyTrails
Google Earth
AndSMB
I'd turned both of the GPS tracking devices off before I turned it off for the night.
It hasn't played up since but it hasn't been long so I'll see what happens.
Yeah, the sleep of death is incredibly annoying. Honestly, the GTab 7.7 is a **** device. Samsung made way too many mistakes and won't do anything to fix it.
A similar thing happens to me every once in awhile. The way i check to make sure everything alright is to see if it boots into download mode. I just leave it plugged in for a couple hours and it eventually comes back on.
someth1ng said:
Yeah, the sleep of death is incredibly annoying. Honestly, the GTab 7.7 is a **** device. Samsung made way too many mistakes and won't do anything to fix it.
Click to expand...
Click to collapse
this is why my 7.7 is the last tablet/phone from Samsung i'll never trust them they are just bombarding the market with new devices and leaving the old ones to dust
^thats what I thought too but that gs4 is really tempting. I've heard worse about HTC in that regard anyways so that why I'm not going with the one.
Finally.. i bought Sony xperia Z.
I'll sell my galaxy tab 7.7. I.m very disappointed with samsung.
Sent From XPERIA Z
kishd said:
I think your tab just ran out of juice and the battery's protection circuit has kicked in. Try taking it to an electronic shop and plugging in different chargers preferably one with an output more than 2.1 amps to kickstart the charging. Plug it in and wait till the charging animation starts.
Sent from my GT-P6800 using xda premium
Click to expand...
Click to collapse
Unbelievable! ... this trick still works ... thank you very much for you help ...
^^ yo, this 'trickle charge' trick did NOT work on my (long) dead P6800... any other suggestions??
Quite strange because my Samsung GT-P6800 tablet was fully charged, it went completely blank dark as if it was off. To my amazement, SMS keeps dropping and calls kept coming in. Yet it is still as blank as though the tab was off. I pressed the power button and the volume up bottom for it to reboot. It rebooted without the screen coming up. It has been blank for two days now. What could be the cause? And what possible solution can be given?

[Q] Tablet? Oh, you mean my paperweight?

Hello friends. Having lots of issues with my tablet.
A while ago i noticed that my tablet was running a bit sluggish, and the brightness of the screen was flickering when on auto-brightness. I didn't think anything of it, but the next morning when I unplugged it after it was charging all night, it was at 30% after a few minutes. Every time I plugged it in it would say "charged", but a few seconds after I unplugged it it would go back to 30%. It's gotten to the point where I can't use it because it won't turn on. It's plugged in, but I press the power button and the screen lights up for a half second and then dies (i'm assuming).
I've tried other cables, etc, anyone have any ideas? I haven't been able to use my tablet the past 2 days because of this.
Sounds like it's time to RMA...
jaredmorgs said:
Sounds like it's time to RMA...
Click to expand...
Click to collapse
Was afraid of this...Kinda was hoping it would be a software issue
Think they'll care if I rooted it?
Rooting it would not cause this and I'd get in to a massive argument with anyone that claimed otherwise.
Laggyness
Credit Clown said:
Hello friends. Having lots of issues with my tablet.
A while ago i noticed that my tablet was running a bit sluggish, and the brightness of the screen was flickering when on auto-brightness. I didn't think anything of it, but the next morning when I unplugged it after it was charging all night, it was at 30% after a few minutes. Every time I plugged it in it would say "charged", but a few seconds after I unplugged it it would go back to 30%. It's gotten to the point where I can't use it because it won't turn on. It's plugged in, but I press the power button and the screen lights up for a half second and then dies (i'm assuming).
I've tried other cables, etc, anyone have any ideas? I haven't been able to use my tablet the past 2 days because of this.
Click to expand...
Click to collapse
Mine also was having the same issue. I searched high and low for a fix and finally came across a thread here on XDA that suggested deleting a corrupted jpg image that is created by the default camera 'Camera Awesome'. The corrupt jpg image sends the media scanner into an endless loop that taxes the CPU nonstop. The folder location is Android/data/com.smugmug.android.cameraawesome. I would delete any subfolders also. Hope this does the trick for you. Another tip is to stop the Blake_wakelock wakelock created by the Shield Wireless Controller which drains your Wi-Fi continually. Download the 'Disable Service' app from the google play store and once it is installed scroll over to the system apps and long click the 'SHIELD Wireless Controller Service'. From there you can disable the 'BlakeManagerService'. You can always turn it back on if and when you need to use it but that will stop your wakelocks for now. Hope everything works out for you. I was having the same trouble as you but was determined to figure it out as I did not want to send mine back cause it is my first tablet and has a lot of potential. Let me know how it goes.
Thanks for the suggestion, but the problem is I can't get it to turn on at all. Oh well, my replacement has already shipped and gets here Monday
Mine as well
Mine was working fine for 4 days. Set it down then went to power on to read book and nothing. I take it I have no recourse but to call Newegg and RMA?

[Q] Randomly Powering itself off? Battery issue?

So I've had my 16gb Tablet for a few days. Upon first power up, I ran through all the updates, including 5.0. When all the updates were done, I did a complete reset of the system to get Lollipop nice and fresh.
I've noticed that a few days ago, I left the tablet on my nightstand at about 50%, the next afternoon it was completely dead. I didn't think much of it, thinking maybe a program went crazy and sucked it dry. It happens.
Yesterday I left it on my bed at 64%, a few hours later I went to use it and it was powered off. At least I thought it was powered off. I'm noticing this unit might have bad buttons, as they are really squishy and don't have a lot of feedback for the up volume and power. So after pressing the crap out of the power button, it seemed to power back up. It greeted me to showing about 60% battery. Ok, that was weird, but not the end of the world. I plug it in to charge to 1005%.
Last night, I unplugged it at 100% and left it on my computer desk. Just now (next morning) I went to flip open the cover and it wouldn't turn on. I try hitting power and nothing. I hold the power down for about 20 seconds and it finally powers on. It boots up to 48% battery. Now keep in mind that I didn't do anything to it last night when I unplugged it. As a matter of fact, I didn't open apps, but I made sure I swiped all open cards away so nothing was running.
Sorry for the long post, but I want all the details here.
A couple questions:
Anyone else having random sleep issues where it won't wake up? I thought a lot was resolved going to lollipop?
Anyone have issues with soft sloppy buttons with no travel or click on the side? This is my second unit and I thought the first one had better buttons..
I'm having the same issue. Once it goes to sleep, sometimes it randomly just shuts down on its own. When I leave it on overnight, it's almost guaranteed to be off in the morning. Since I've come to work today, it's already automatically shut down twice. What the heck is going on?
cflow said:
I'm having the same issue. Once it goes to sleep, sometimes it randomly just shuts down on its own. When I leave it on overnight, it's almost guaranteed to be off in the morning. Since I've come to work today, it's already automatically shut down twice. What the heck is going on?
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Are you sure that the auto shutdown feature is disabled?
Sent from my SHIELD Tablet using XDA Free mobile app
Stresa said:
Are you sure that the auto shutdown feature is disabled?
Sent from my SHIELD Tablet using XDA Free mobile app
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It was the first thing I checked, and yes, it's disabled. I did a reset of my device yesterday and I've only had one random shutdown thus far. Not ideal, but still an improvement....
You need RMA, Please read this : http://forum.xda-developers.com/showthread.php?p=56907689
Same story for me, tablet was defective, battery drain even in airplane mode with no application installed. If your tablet do this, don't lose time and change it.
I've just purchased one and it's happening exactly the same, it happens constantly, also the battery drain is considerable.
I'm in Lollipop, and I've already done a coupe of factory reset.
Does anyone know if this can be repaired somehow? Or I'll have to return it...
Thanks!
R-M-A.
Judge584 said:
R-M-A.
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Never requested a RMA to NVIDIA, are they fast? I've bought the tablet in Amazon, I have doubts yo who should I request it.
Thanks
So you should request amazon, unless Nvidia offer you a direct replacement in their forums.
Quick question. Does everyone here experiencing shutdowns have a case with an auto wake/sleep feature?
I too have this issue. Auto off is disabled.
I tried going back to gingerbread and the power issue is non-existent. Once I do all the updates to Lollipop the issue returns. Think it's an issue with the rom, since gingerbread works flawlessly.
I have both a skin and one with auto wake and my k1 has been shutting down on its own even with just tye skin on it.

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