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Need a little help. "Cannot download. The content is not supported on this phone"
I did a search and did not find an answer. Every time I try to download from XDA I get this message and the download quits. If I download to my PC I am able to transfer it and it all is good. I am sure one of you android guru's can help me out ( I still consider myself a newb). I am probably missing something simple. It would really be nice to be able to download directly to the phone.
I am running the stock froyo, rooted with a couple of minor tweaks and the typical software, Rom Manager, SetCPU, Juice Defender, etc.
Thanks guys.
jcbofkc said:
I did a search and did not find an answer. Every time I try to download from XDA I get this message and the download quits. If I download to my PC I am able to transfer it and it all is good. I am sure one of you android guru's can help me out ( I still consider myself a newb). I am probably missing something simple. It would really be nice to be able to download directly to the phone.
I am running the stock froyo, rooted with a couple of minor tweaks and the typical software, Rom Manager, SetCPU, Juice Defender, etc.
Thanks guys.
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Click to collapse
Try downloading a Download Manager from the android market. It usually does the trick cause the phone dosnt support downloading certain files with extentions out of the box so u have to download a manager for it to work.
Thank you very much. Do you have a favorite? Is there anything I should look for in particular regarding features?
+1
everything was fine for me, then suddenly stopped downloading zips... Then I realized I hadn't reinstalled Andexplorer. Did that and everything downloaded like butta'...
Sent from my butt using XDA Premium App
I read the extensive and well written guide, and posted this there to no avail. However whenever I get the Unlock_V8.rar from ASUS, and unrar it, I get an APK that appears to be invalid. It says "There was a problem parsing the package". I tried this using multiple browsers and apps to DL it and even tried installing it on a totally different device to see if the program's launch-- my smartphone. Didn't work there either, same error.
Does anyone have a coherent version of this APK?
I tried using the V7 unlocker and it keeps saying there was an unknown error, probably a network error, but there are NO network problems.... every other program connects fine. In addition I tried using multiple Internet connections to get the unlocker to work- nothing. I registered my device's SN on ASUS' web site weeks ago and still nothing.
If it is helpful I am running Android JB stock from Factory, version 4.11, TF300T, PAD-EC20T-0216, dock version DOCK-EC20N-0207,
JRO0C3.US_epad-10.4.2.1720121018 ... hope that is enough info. Thanks so much for any help!
EDIT: Also note I do not have access to any other computer at the moment. I had to sell mine and now all I have left is the tablet and the phone... therefore I can't try to use ADB and the SDK to do the unlock. I have to do it from the tablet... thank you!
Use zarchiver to unrar the Asus unlocker.
---------- Post added at 08:54 AM ---------- Previous post was at 08:43 AM ----------
I made a link here for you
Unlock_v8.apk - 629.65 KB
I had the same issue and was able to extract the file with unrar a free app I found in the store.
Thx for the link ... unfortunately I get the same error. The file DL'ed just fine and it seems to be the exact same size as what I get when trying to extract the RAR (I tried 4 or 5 different archiver programs on this machine and the phone). I've no idea what to do from here.
Inside the APK, I found a bunch of resource files like little icons and an XML file but I don't see an executable. Shouldn't there be one? Thanks.
Epicenter714 said:
Thx for the link ... unfortunately I get the same error. The file DL'ed just fine and it seems to be the exact same size as what I get when trying to extract the RAR (I tried 4 or 5 different archiver programs on this machine and the phone). I've no idea what to do from here.
Inside the APK, I found a bunch of resource files like little icons and an XML file but I don't see an executable. Shouldn't there be one? Thanks.
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Just click on it in file explorer and it will do the rest You must have install from unknown sources enabled in security options.
That's what I'm doing. It immediately responds with "There was a problem parsing the package." Also, that option is on.
Epicenter714 said:
That's what I'm doing. It immediately responds with "There was a problem parsing the package." Also, that option is on.
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Well that usually means the download is corrupt......
It doesn't appear to be, though. I even got it from 3 other mirrors and unrar'd those. I don't know the structure of an APK but there are coherent image files in there, just no executable at all. I am starting to think ASUS has a bad file on the server to begin with...
I have an N8013 and I have been trying to go to 4.3 for a while. Like illusion rom... i've tried cwm a few versions even the latest, twrp, and even philz recovery as recommended and I even deleted the updater scripts as recommended. I for the life of me can not get past the zip file failing to flash. I've downloaded the rom multiple times, used odin to go back to completely stock, factory reset.... just about everything. There is one other dude tellin me to do this....
"I have a N8013, and deleting the assert and getprops works for me 100% of the time. However, it is important to note, two things. One you have to have the N8013 version of the ROM, which is labeled N80xx, and 2, when you go to install it after you have modified the file, you will get a validation error because the zip file will no longer match the MD5 validation, you have to install anyways. Other than that it works fine on my N8013, using CWM 6.0.3.1, running official CM 10.2."
But I dont know exactly what file he is talkin about. If ANYONE can help me out with this id be forever grateful.
First thing first. I'm guessing from what you don't understand is the MD5 validation.
So let me try to explain it. Doing an MD5 check, is basically checking the fingerprint of a file to the fingerprint posted. You get an MD5 sum by running it though a MD5 hashing program. Someone that knows the terms better then me will probably jump in and correct my terminology. But the best way of saying it is that by comparing MD5 sums, you are able to see if a file is unaltered.
Second, you'll want to make sure the file you download is compete and uncorrupted. So you run it though the hasher, and get the MD5 sum to check it against the posted numbers.
For "Illusion-v2.5.alpha-UNOFFICIAL-n8013.z" the MD5 Sum is: 95eb24cadc1a7721934a508e3ce97212
For "Illusion-v2.5.alpha-UNOFFICIAL-n8000.zip" the MD5 Sum is: 7789f71ca54647b43c352837702795a3
Now as for a hashing program, if you are on Windows, I would suggest a program called HashTab. http://implbits.com/
It puts the hashing into a tab so you can just right click the file, click Properties, and then "File Hashes"
So for the next thing that you need to do to make sure everything is good, is to check the MD5 sum of the file you download (unmodified) and make sure it is a good download. If all of that is good, then something else is going off.
I will note that right now I'm running the n8000 version on my n8013. Yes there are reasons I do that, even though the GSM hardware isn't in place. But using the n8000 version makes use of VoIP phones much easier.
Niscandia said:
First thing first. I'm guessing from what you don't understand is the MD5 validation.
So let me try to explain it. Doing an MD5 check, is basically checking the fingerprint of a file to the fingerprint posted. You get an MD5 sum by running it though a MD5 hashing program. Someone that knows the terms better then me will probably jump in and correct my terminology. But the best way of saying it is that by comparing MD5 sums, you are able to see if a file is unaltered.
Second, you'll want to make sure the file you download is compete and uncorrupted. So you run it though the hasher, and get the MD5 sum to check it against the posted numbers.
For "Illusion-v2.5.alpha-UNOFFICIAL-n8013.z" the MD5 Sum is: 95eb24cadc1a7721934a508e3ce97212
For "Illusion-v2.5.alpha-UNOFFICIAL-n8000.zip" the MD5 Sum is: 7789f71ca54647b43c352837702795a3
Now as for a hashing program, if you are on Windows, I would suggest a program called HashTab. http://implbits.com/
It puts the hashing into a tab so you can just right click the file, click Properties, and then "File Hashes"
So for the next thing that you need to do to make sure everything is good, is to check the MD5 sum of the file you download (unmodified) and make sure it is a good download. If all of that is good, then something else is going off.
I will note that right now I'm running the n8000 version on my n8013. Yes there are reasons I do that, even though the GSM hardware isn't in place. But using the n8000 version makes use of VoIP phones much easier.
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Click to collapse
Wow, thank you sir. No one has ever explained it to me like you did. I honestly appreciate it. I have a PC running windows 7 and I also have an iMac for my music. Not saying I completely understand how to do what your telling me but it puts in to a much greater perspective and for that, thank you. I know something is going wrong. This isn't my first rodeo but I definitely don't know how to change stuff around or dissect it yet. I started rooting and modifying about a year ago. Im a tech so in interests me. But I don't all that much time to dissect yet or understand what your saying exactly. I guess I just need a good download. Maybe I'll try the N8000 version instead. I don't care about the GPS and I use VOIP a lot more than I would GPS. I'll try that I guess. But thank you for the great response and for taking a moment to help a fellow androidian out.
Thought:
Could it be that im downloading the rom to my iMac, transferring to my pc via flash drive thats corrupting it somehow? I dont have hemidal or samsung drivers on my imac but it seems to download the files faster thats why im doing that. But when it finishes its a folder not a .zip so I transfer it to my pc and compress it with 7zip.
I think other people are getting the same error tho as well so maybe not..
RussellEstridge25 said:
Wow, thank you sir. No one has ever explained it to me like you did. I honestly appreciate it. I have a PC running windows 7 and I also have an iMac for my music. Not saying I completely understand how to do what your telling me but it puts in to a much greater perspective and for that, thank you. I know something is going wrong. This isn't my first rodeo but I definitely don't know how to change stuff around or dissect it yet. I started rooting and modifying about a year ago. Im a tech so in interests me. But I don't all that much time to dissect yet or understand what your saying exactly. I guess I just need a good download. Maybe I'll try the N8000 version instead. I don't care about the GPS and I use VOIP a lot more than I would GPS. I'll try that I guess. But thank you for the great response and for taking a moment to help a fellow androidian out.
Click to expand...
Click to collapse
Well to start, would be to download the Hashtab program and install it. That gives you easy access to the MD5 sums that you'll need so you can verify downloads.
Now on your Mac, I can only tell you how to do it from the command line. Open up a terminal window and type in without the quotes "md5 filename" replacing filename with the file you want the MD5 sum for.
Hashtab is a nice user friendly version, but it is a 3rd party program. Some people don't like those. So your choice there.
I can also tell you of the only real problem I have had so far with the Illusion Rom. Bluetooth Tethering doesn't work. Now what I mean by this is using Bluetooth on a Cell Phone to give Data to the Note is problematic. DHCP doesn't work til launched manually, and DNS servers don't work. So as long as you don't use Bluetooth Tethering for your Note you'll be fine. But if you use Bluetooth tethering ( a small group of people I know) might not want to upgrade quite yet.
RussellEstridge25 said:
Could it be that im downloading the rom to my iMac, transferring to my pc via flash drive thats corrupting it somehow? I dont have hemidal or samsung drivers on my imac but it seems to download the files faster thats why im doing that. But when it finishes its a folder not a .zip so I transfer it to my pc and compress it with 7zip.
I think other people are getting the same error tho as well so maybe not..
Click to expand...
Click to collapse
Now this explains the entire problem... Your Mac is unzipping the file, and probably destroying some of the symbolic links. Rezipping it still leaves the broken links and causes problems. I don't remember how to tell OSX (Mac) not to auto unzip files. But you'll need to do that or download it on your PC.
Niscandia said:
Well to start, would be to download the Hashtab program and install it. That gives you easy access to the MD5 sums that you'll need so you can verify downloads.
Now on your Mac, I can only tell you how to do it from the command line. Open up a terminal window and type in without the quotes "md5 filename" replacing filename with the file you want the MD5 sum for.
Hashtab is a nice user friendly version, but it is a 3rd party program. Some people don't like those. So your choice there.
I can also tell you of the only real problem I have had so far with the Illusion Rom. Bluetooth Tethering doesn't work. Now what I mean by this is using Bluetooth on a Cell Phone to give Data to the Note is problematic. DHCP doesn't work til launched manually, and DNS servers don't work. So as long as you don't use Bluetooth Tethering for your Note you'll be fine. But if you use Bluetooth tethering ( a small group of people I know) might not want to upgrade quite yet.
Now this explains the entire problem... Your Mac is unzipping the file, and probably destroying some of the symbolic links. Rezipping it still leaves the broken links and causes problems. I don't remember how to tell OSX (Mac) not to auto unzip files. But you'll need to do that or download it on your PC.
Click to expand...
Click to collapse
Dont you mean how to tell a mac how to autozip the files? But again thank you. That helps a lot.
RussellEstridge25 said:
Dont you mean how to tell a mac how to autozip the files? But again thank you. That helps a lot.
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Click to collapse
From how it sounds your Mac is auto-unzipping. You want the Mac to leave the downloaded zip file & leave it alone. Not to unzip & rezip it up. That is what is causing trouble, the unzipping and rezipping more then likely. So disable the "expand archives". Doing a quick search try reading up on it here to get Safari to behave. https://discussions.apple.com/thread/1483114?start=0&tstart=0
Niscandia said:
From how it sounds your Mac is auto-unzipping. You want the Mac to leave the downloaded zip file & leave it alone. Not to unzip & rezip it up. That is what is causing trouble, the unzipping and rezipping more then likely. So disable the "expand archives". Doing a quick search try reading up on it here to get Safari to behave. https://discussions.apple.com/thread/1483114?start=0&tstart=0
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Click to collapse
Thank you thank you thank you. You answered me exactly the way I needed to hear it. :good:
RussellEstridge25 said:
Thank you thank you thank you. You answered me exactly the way I needed to hear it. :good:
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Just needed that key piece of info. That you where rezipping the file after using your Mac to download it.
Hope it installs this time around. But I would suggest learning how to check the MD5 sums as well. Doesn't hurt to be careful.
Niscandia said:
Just needed that key piece of info. That you where rezipping the file after using your Mac to download it.
Hope it installs this time around. But I would suggest learning how to check the MD5 sums as well. Doesn't hurt to be careful.
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Click to collapse
I completely agree. And I plan to. Didnt know it would be that easy. Again thanks man. But you completely helped me understand. I love learning about this when there is someone willing to teach.
I just downloaded the rom on my pc and its doing what it was before. I try putting the zip file in to my internal sd on my tablet and it says "CAN NOT COPY ITEM, The device has either stopped responding or has been disconnected"
It has not I can assure you. I've tried rebooting the tablet and pc when this happened before and still with no avail. I can copy other files to my tablet no problem. I've never ran into this before.
I cant even open the zip file or extract it to my desktop right now. Seriously, what the hell.
says windows cant open it cause the file is invalid. Must be that MD5 thing your tellin me to do. So now That im doing it on my windows pc should I install that program you mentioned?
RussellEstridge25 said:
I just downloaded the rom on my pc and its doing what it was before. I try putting the zip file in to my internal sd on my tablet and it says "CAN NOT COPY ITEM, The device has either stopped responding or has been disconnected"
It has not I can assure you. I've tried rebooting the tablet and pc when this happened before and still with no avail. I can copy other files to my tablet no problem. I've never ran into this before.
I cant even open the zip file or extract it to my desktop right now. Seriously, what the hell.
says windows cant open it cause the file is invalid. Must be that MD5 thing your tellin me to do. So now That im doing it on my windows pc should I install that program you mentioned?
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Click to collapse
I've had that problem before with windows. Not sure exactly what causes it, my guess is some data on the usb connection is causing it. Wrong driver or something.
When it happens changing USB ports, sometimes helps. Or you can use ADB to copy the file over. Not sure if you have used ADB before or not. The third way is to pull the Micro SD card out of your Note, and use an adapter (SD to USB) to put the file directly onto it from windows.
Only options I can think of off the top of my head for that problem. But it is one I've seen before.
Niscandia said:
I've had that problem before with windows. Not sure exactly what causes it, my guess is some data on the usb connection is causing it. Wrong driver or something.
When it happens changing USB ports, sometimes helps. Or you can use ADB to copy the file over. Not sure if you have used ADB before or not. The third way is to pull the Micro SD card out of your Note, and use an adapter (SD to USB) to put the file directly onto it from windows.
Only options I can think of off the top of my head for that problem. But it is one I've seen before.
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Great ideas! I can try the sd one tomorrow. Day 3 lol. Wish Me luck
I may have missed this part, so I apologize. Is there any reason you can't just download it directly from the tablet, saving it to the sd card? It would assuredly cut down on the headache and potential file corruption during transfer between devices.
spycedtx said:
I may have missed this part, so I apologize. Is there any reason you can't just download it directly from the tablet, saving it to the sd card? It would assuredly cut down on the headache and potential file corruption during transfer between devices.
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Already got cm10.3 up and running. The developer gave me a nightly build that had all the files taken out already. Had to download it twice but got it after putting it on my internal memory. Thank you for your help. The note 10.1 has a good community of people.
I tried several time downloading the factory image file on my pc, everytime whenever the download is 1 second away from finishing,it says network error and the download fails.
This is the link and it keeps failing, does anyone have another link I can use ??
https://developers.google.com/android/nexus/images
I had the same issue, I solved it by downloading with Firefox and then clicking "retry" after it fails, it picks up where it stopped and downloads the last part (in less than 2 seconds, it's always at the end). I used a checker to check the MD5 and SHA-1 of the files and they check out, so the archives don't get corrupted or anything with this method.
Ebra92 said:
I tried several time downloading the factory image file on my pc, everytime whenever the download is 1 second away from finishing,it says network error and the download fails.
This is the link and it keeps failing, does anyone have another link I can use ??
https://developers.google.com/android/nexus/images
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Click to collapse
Well, I upload it to my personal server (https://vrac.localhost.gy/android/n5/hammerhead-lrx21o-factory-01315e08.tgz). But it's in france so, it might be a bit slow
Thank you both for your replies.
I have a question and am curious if others have seen it and know how to resolve it.
I am by far not new to Android and mods, custom ROMs, etc but I ha e come across something that I just can't seem to get around.
When I try to download something to flash via TWRP, or install by most any other method, over 90% of the time I cannot get an md5 match. I have tried Chrome, Dolphin, and a couple other browsers, too. Is there any other way to get a good download straight to the Pixel with downloading on the PC and copying it over??
FernBch said:
I have a question and am curious if others have seen it and know how to resolve it.
I am by far not new to Android and mods, custom ROMs, etc but I ha e come across something that I just can't seem to get around.
When I try to download something to flash via TWRP, or install by most any other method, over 90% of the time I cannot get an md5 match. I have tried Chrome, Dolphin, and a couple other browsers, too. Is there any other way to get a good download straight to the Pixel with downloading on the PC and copying it over??
Click to expand...
Click to collapse
You sure have an interesting dilemma. You can try download a small file multiple times, then use WinDiff to compare those downloads. If they match exactly, but do not match the original md5, then the issue is most likely local, and not the download source. Or, if they're different from each other, then your problem is also local. Have you tried a different PC with the same Internet connection?
As far as your other question, unless I'm misreading the question, why can't you download to the phone directly? Most of my downloads go directly to my Pixel's external storage. I don't usually touch a PC.
You understand my question. I discovered the issue trying to download TWRP RC1. The file size is 8.65Mb and I cohld never get a good md5 match downloading straight to internal memory. I started to doubt if the md5 mismatch was actually true so I tried to flash it and it failed. TWRP Alpha2 reported a corrupt zip file. I downloaded via PC, copied to storage, and then got a good md5.
FernBch said:
You understand my question. I discovered the issue trying to download TWRP RC1. The file size is 8.65Mb and I cohld never get a good md5 match downloading straight to internal memory. I started to doubt if the md5 mismatch was actually true so I tried to flash it and it failed. TWRP Alpha2 reported a corrupt zip file. I downloaded via PC, copied to storage, and then got a good md5.
Click to expand...
Click to collapse
So is your problem resolved? They just sound like bad downloads to me, whether that's by unreliable connection (stop and restart of packet transferring), or corrupt packet verification, or some abnormal task on your PC that takes a good download and saves a corrupted copy of it. I know, I know, some will say that there's no such thing as a bad download since CRC and other algorithm prevent that. And they're right. However, a browser can still create a bad file from a valid download.
Not resolved. Until I figure it out I download via PC and copy to device. One added bonus is I can download to a flash drive and use the adapter to plug it directly into the Pixel.
Oh, I did notice that the bad md5 files also differ in size. Seems to happen most when using Chrome.
FernBch said:
Not resolved. Until I figure it out I download via PC and copy to device. One added bonus is I can download to a flash drive and use the adapter to plug it directly into the Pixel.
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Click to collapse
The other benefit of using an external drive is that you don't run into the TWRP decryption issue, where your folders and files are jumbled up. Data on external drives are not encrypted.
quangtran1 said:
The other benefit of using an external drive is that you don't run into the TWRP decryption issue, where your folders and files are jumbled up. Data on external drives are not encrypted.
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I read that, too. I honestly haven't had that issue. Yet. The first couple times I used TWRP I wasn't prompted for a pattern at boot. I found if I power off then boot to TWRP manually it always prompted me first time. Since doing that about three times I haven't had an issue since.
****Update****
Ok, after sitting back I decided to "Go back to basics". I uninstalled all browsers on my device. I then reinstalled Chrome and tried a download, failed to get an md5 match. I then reinstalled Dolphin and downloaded the same file. Success, I have a md5 match. Seems that Chrome browser is the problem. Not sure why it wouldn't work on Dolphin previously but I have successfully downloaded four times now.