Sensation ''randomly'' shuts off - HTC Sensation

Hi guys and girls, i've been having some trouble with my Sensation, i've had it for 1 year and 2 months (+/-). I've rooted it probably after 2 months of having it. It was working normally until this last month when It started shutting off randomly, sometimes 7/8 times in 15min. It does not reboot it just shuts off.. I then turn it on and it's fine. I was using ARHD ICS 4.0 ROM for probably 3 months and it was a great rom never had any problem, until now it started shutting off.. I thought it was some kind of problem with the rom and yesterday I've flashed Jellybam (best rom i've had so far) and I thought the problem would end... Well it didn't shut off for a whole day, until 30min ago..I then tried to play Dead Trigger and it shut off 3 times during the game.. I have no idea what could it be... I already reset batery stats but its still happening.. I wiped everything before flashing JellyBam. Any help would be great.

probably your battery is dying
check with another battery
or see also if it connects properly

Either what rzr said.. or u can try putting a piece of cardboard paper between the
Chassis and the battery. Search in the forum there is a thread about it. And it has been mentioned in countless threads
Sent from my HTC Sensation

Thanks for the help guys, truth is, after having posted this it never happened again...

Related

Now!! That is one real Issue I had

hi all,
This morning i encountered an annoying issue with my VOX. I put it into pocket and then all of sudden it started Vibrating for no reason. The screen went blank (Dark Black). Both the LEDs were glowing constantly, Orange and Blue. And vibrating will just not stop at all.
Removed the battery and put it again after 10 minutes, thinking it might make my VOX work after it is WINDOWS (Restarting must work...) but to no good. As soon as i tried switching it on, it started vibrating again and kept doing it until i switched it off back.
Tried doing hard reset, but it never responded.
After 30 minutes of Battery out of Mobile, I tried switching it again, and this time it worked.
Any ideas, what might have gone wrong??
FYI...
Using Fireburned Neo 0.7 version Rom and nothing else installed on it.
Any ideas, guyssssss...???
Thanks much
Loku
I also use this rom v0.7, i never had this problem, it is odd...
Maybe an hardware problem ?
try an original rom and try and reflash yor device
Thanks guys..the problem seems to be solved now. no more constant vibrations..But the battery is drained like hell now. Earlier it used to take me some 2 days to charge my VOX but frm this incident i m almost charging it every 10 hrs..Reallu fishy hmm?? well i will try to flash V 0.8 for NEO rom and see if it still continues..then i may need help from u guysss
Thanks much
loku

Randomly shutting off

For some reason my sensation appears to have gotten into the habit of randomly turning itself off, and I can't figure out why.
It's rooted, and was using InsertCoin's GB rom for a bit until ICS roms got more stable. I've tried InsertCoin's ICS rom and also Virtuous Inquisition, and had been using the 3.24 firmware. I'm also using an anker battery that's three months old.
I first noticed the random shut downs on the ICS InsertCoin rom, but I'd been using it for a few weeks before it started happening, no apps had been changed or updated at around that time, it simply started shutting off. No menus or dialogs, just an instant loss of power, and could happen at any time, in my pocket when sleeping, in a call, or otherwise active in my hand. Totally random. I could turn it back on, but more often that not it'd just die again within a few seconds of finishing the bootanimation. It appeared to happen most when the battery level was below say 50%. The only thing that seemed to stop it at the time was plugging it into a power source, as then it'd be fine.
Thinking it could have been down to the rom's power management stuff (and me getting sick of the frequent sense reboots anyway), I then tried another rom, Virtuous Inquisition. And as soon as I'd flashed that and set all my apps up again (backups created while using the ICS InsertCoin rom right before flashing the new rom), it ran perfectly for weeks. So that seemed to suggest it was the old rom to blame.
Except recently the random shutdowns have started again, exactly the same behaviour as before. I then thought it could have been the SebastianFM undervolted kernels if my phone didn't like being undervolted, but flashing the regular ones made no difference either. I then found the new 3.30 firmware was available a few days ago, so flashed that. The phone instantly ran a bit quicker and had better mobile and gps reception, and it didn't seem to shut down randomly again. Until today that is.
What the hell could it be? It can't really be software because I've tried different roms, though they're probably based off the same leak. But if it was the rom, why haven't more people reported this issue? I've also tried different kernels and firmware, which haven't helped stop it shutting off either. I've checked the battery terminals and there isn't a loose connection, but could it be the battery itself at fault? Thinking about it, I fitted the anker battery before this started happening, but I'd had it a few weeks before the shutdowns started happening. I've not tried putting the standard battery back in yet as I quite like my battery lasting a day, but I suppose it's worth a shot if for some reason my anker is a dud. Is there any way I could check it?
What are your thoughts? I really want to get to the bottom of it...
StuartTheFish said:
For some reason my sensation appears to have gotten into the habit of randomly turning itself off, and I can't figure out why.
It's rooted, and was using InsertCoin's GB rom for a bit until ICS roms got more stable. I've tried InsertCoin's ICS rom and also Virtuous Inquisition, and had been using the 3.24 firmware. I'm also using an anker battery that's three months old.
I first noticed the random shut downs on the ICS InsertCoin rom, but I'd been using it for a few weeks before it started happening, no apps had been changed or updated at around that time, it simply started shutting off. No menus or dialogs, just an instant loss of power, and could happen at any time, in my pocket when sleeping, in a call, or otherwise active in my hand. Totally random. I could turn it back on, but more often that not it'd just die again within a few seconds of finishing the bootanimation. It appeared to happen most when the battery level was below say 50%. The only thing that seemed to stop it at the time was plugging it into a power source, as then it'd be fine.
Thinking it could have been down to the rom's power management stuff (and me getting sick of the frequent sense reboots anyway), I then tried another rom, Virtuous Inquisition. And as soon as I'd flashed that and set all my apps up again (backups created while using the ICS InsertCoin rom right before flashing the new rom), it ran perfectly for weeks. So that seemed to suggest it was the old rom to blame.
Except recently the random shutdowns have started again, exactly the same behaviour as before. I then thought it could have been the SebastianFM undervolted kernels if my phone didn't like being undervolted, but flashing the regular ones made no difference either. I then found the new 3.30 firmware was available a few days ago, so flashed that. The phone instantly ran a bit quicker and had better mobile and gps reception, and it didn't seem to shut down randomly again. Until today that is.
What the hell could it be? It can't really be software because I've tried different roms, though they're probably based off the same leak. But if it was the rom, why haven't more people reported this issue? I've also tried different kernels and firmware, which haven't helped stop it shutting off either. I've checked the battery terminals and there isn't a loose connection, but could it be the battery itself at fault? Thinking about it, I fitted the anker battery before this started happening, but I'd had it a few weeks before the shutdowns started happening. I've not tried putting the standard battery back in yet as I quite like my battery lasting a day, but I suppose it's worth a shot if for some reason my anker is a dud. Is there any way I could check it?
What are your thoughts? I really want to get to the bottom of it...
Click to expand...
Click to collapse
Hi,
Do you have any apps on your sd card?
Apparently,this can cause problems.
Go to settings-->apps-->on sd card and untick anything there...
I do at the moment, but I've tried with all apps on internal memory and it made no difference, the shutdowns still happened. In fact I've found no issues with apps2sd on ICS roms whatsoever.
I had the EXACT same issue with ALL ROMS, GB and ICS. Like you it would begin when the battery was below 50% and everything:/ I just sent it to HTC the other day hopefully it gets fixed. And I doubt it was the battery because i was using the stock battery.
I was thinking about opening a thread about this were everyone would post their setup and every detail possible to get to the bottom of this. But i decided not to since it was most likely a hardware problem and would get flamed since there are already countless threads about someone complaining about this.
Well the stock battery is charging back up now anyway so I'll give it a go. I really don't want to have to send it back though given it's rooted, s-off, etc etc. I don't fancy trying to get it back to stock just to see if they might possibly fix it.
same here
Exactly same problem here with virtuous inquisition 3.5.0 and an banker battery...
A few days on with the standard battery, and no random shut downs yet. It's lasting me a day with moderate use too.
I have the same problem before. Sent back to Bell, and they can't fix it. Then I found this app called Captivate Keep Alive. It take a bit of the battery life and ram, but it solve the problem. The phone never shutdown by itself any more. Hope that helps.
Claimj said:
I have the same problem before. Sent back to Bell, and they can't fix it. Then I found this app called Captivate Keep Alive. It take a bit of the battery life and ram, but it solve the problem. The phone never shutdown by itself any more. Hope that helps.
Click to expand...
Click to collapse
damn, this is a good fix but uninstalled because the ongoing notification. I'm not buying the pro version when the developers might come up with a fix in their roms
Same problem here, the problem was more often with the anker battery than with the original battery.
Now i'm back to S-ON and stock roms, it isn't turning off anymore but the problem went over in rebooting...
Only thing i have to do is find an Vodafone RUU for the netherlands , because it was branded and then I will send it back to HTC...
Really annoying... sometimes people ask why they always get your voicemail -> phone turned off in my pocket again...
Claimj said:
I have the same problem before. Sent back to Bell, and they can't fix it. Then I found this app called Captivate Keep Alive. It take a bit of the battery life and ram, but it solve the problem. The phone never shutdown by itself any more. Hope that helps.
Click to expand...
Click to collapse
Unfortunately my issue was the other way round. Mine used to do it below 50%, not when fully charged. It also never happened when it was plugged in. It isn't down to the CPU going to sleep, as I could be using the phone at the time it happened, literally just as if the battery was pulled. Then if I turned it back on it would repeatedly shut off again, until plugged back in.
It's still fine on my standard battery by the way.
my dad on bell is experiencing this issue with his Sensation "4g" lol, with stock battery stock rom s-off stock stock stock.
constantly turning off in pocket, never heard of it happening while in use. waiting for ICS update, if it doesnt fix going for warranty.
Yup, if it's not the original battery, then that problem can happen quite often. Not just phones, it's other electronics also. I had a MacBook, I bought a battery from a third party and the computer shut off randomly. Same with an Asus laptop I bought afterwards and changed the battery.
Ok so I've been having this same problem myself since Christmas.. it started happening on my original battery and on various firmwares ,kernels and rims.. so I bought an anker battery..
It was fine then for a week or two but started happening again.. I read oh about 10 different threads on this subject and what works for me to stop this is switching 3g gsm mode from auto to 3g only.. haven't had a problem while this is switched.. coverage in my house isn't great so I hope there is a permenant fix for this soon
Exactly the same problem.. Turns off when in pocket, hand and even when kept aside .
And Everything's stock. Battery, version etc etc.
Still can't figure out what the problem is.
It can also happen with a standard battery if it's faulty. Get HTC to send a replacement.
Mine is still having it... really annoying, even with the new ICS. Everything is stock now.
I also want to send it back to HTC, but I think they are going to test it first... chance is high that it wont shut off then -> phone back and the problem is still there..... That would be an endless story
have you guys seen this thread:
http://forum.xda-developers.com/showthread.php?t=1475602
Seems kind of silly to have two parallel conversations on the same topic...
I had this exact problem on a stock battery with any rom. The fix that worked for me was changing the network settings from Auto WCDMA/GSM to WCDMA only. It was something to do with transition between 2g and 3g.
Bizarre problem and I hope there is a better fix available soon!
Sent from my HTC Sensation Z710e using xda premium
Not happy, I thought it was the battery but it's started doing it again, even with the standard battery instead.
Just had a look, and on my ics ROM I can't find the option to change the wcdma settings, so I can't try that. Not sure how that could cause it though, because it can even shut off while showing the boot animation! The only thing that seems to stop it is plugging it in, meaning it was no longer using the battery. Hence my assumption that the battery was at fault, but I've tried three different batteries on it now and it happened with any of them. Not much chance that all of them have exactly the same fault.
It can't be a loose connection since if it was I wouldn't be able to turn the phone back on in the first place, so what the hell could it be? I don't think I ever had the issue until going to ics, but I've tried different ROM's and the issue didn't go away. I've tried different kernels over time, and also upgraded the firmware and radio a couple of times too. None of which cured it, so I can't see how any of them could be the cause since it happens on all of them.
Any ideas?

[Q] random power-offs???

Hey guys, I was using the miui rom but after a month or so it just kept turning off repeatedly and whatever I tried didn't stop it. I tried wiping dalvik cache, wipe data/factory reset, reflashig the entire rom but it didn't work so after a while I got fed up so I switched back to cm7 but the phone keeps restarting. Are there any solutions?
try a different firmware?
I've been on the same firmware for months. I can't Change it because I am hboot 1.23
Are you also having problems with the battery level jumping around by any chance?
musicman374 said:
are you also having problems with the battery level jumping around by any chance?
Click to expand...
Click to collapse
yes. Unfortunately ........
Same problems here...
seems that more and more people are getting those problems.
Niekjuh said:
Same problems here...
seems that more and more people are getting those problems.
Click to expand...
Click to collapse
I hope that somebody will find a solution.
Well I've gone a while with arhd and it didn't happen but being sense it was laggy so I went back to miui and its rebooted 8 times in one hour.
I'm having the same problems, and while watching my battery voltage graph, it spikes down a lot, which indicates a bad battery, but it might be kernel. I'm downloading the update for virtuous now and seeing if its fixed. You should flash the update as well. In any case, it'll stop those web browser lockups. Looks like a lot of people are in the same boat here, which is why I'm hesitant to instantly assume its our batteries frying themselves.
I'm not sure about this but I just switched back to my stock battery and it stopped randomly turning off. I went about 3 hours use with no turn offs but I switched back to the banker battery and so far no restarts but I will need to see fully tomorrow. I don't think that it is due to overheating,I was in my garage and its ****ing freezing in there. I went to check the time on my phone and it was off but cold and hadn't been used.
Will just have to see what tomorrow brings.

No matter what i do -- Random Reboots.

As the title says.. No matter what i do i.e. change roms, kernels.. etc im getting random reboots..
i can say that it started doing this after i wiped battery stats.. ( i think )
it doesnt reboot when the phone is plugged in and it doesnt reboot ALL the time.. Maybe 2-4 times a day..
the phone reboots when im doing something say, when i click to snap a picture, when i press the answer button on a call, when i press send when in a text message.. stuff like that nature.. doesnt happen all the time tho.. but it does happen a few times everyday.
I do not oc to enormous amounts lol.. i never go past 1.5 and i mostly keep it at 1.2.. but like i said, all this random rebooting just happen all a sudden. been going on for about 2 weeks now..
i have noticed after i wiped battery stats (few weeks ago) that my battery is not consistent.. meaning when the screen is on, my battery is at say 70% but when i go into 4ext the battery displays 61% but then when i turn back on the phone, itll say another random number..
Yes, i re calibrated my battery -- when it was at 100 i hit calibration, i let the phone die, i let it charge back up untouched, do a few charge cycles, and it still hasnt fixed the battery issue..
i have the latest radio, firmware and hboot.. ive tried changing roms, changing kernels, and when i change roms i dont install anything (thinking it might be a bad app) i leave the rom as it came and it still reboots..
idk what else to do, im getting annoyed.. your thoughts?
... dang
with 175 views i guess no one knows..
my problem is un fixable apparently =/
it seems you havent tried this fix
ganeshp said:
it seems you havent tried this fix
Click to expand...
Click to collapse
This solved it for me, no reboots for weeks now!
Sent from my HTC Sensation using xda app-developers app
Random reboots
This thread is long, but are we saying that messing with the battery connectors fixes this and it is a hardware fault?
I get occasional reboots with CYANOGEN Rom when I am trying to turn WIFI on, but just accept it as the rest of the ROM is great.
I also get it sometimes when I disconnect USB, especially if I forget to turn USB off, either at the phone or the PC end
I have also found that it seems to be ROM dependent. In my experience I get random reboots constantly on VIPER, less often on ELEGANCIA, never on Android REVOLUTION and the WIFI issue with Kang 10 Cyanogen.
I would love to think it would all go away by sticking a piece of business card at the top of my battery; )
ganeshp said:
it seems you havent tried this fix
Click to expand...
Click to collapse
ha, ima try that right now.. thanks!
seems like that solution fixed it.. :laugh:
a whole day without rebooting.. hopefully it lasts :fingers-crossed:
thanks guys :good:

phone freezes then restarts after starting

Hi, i am using [ROM][N][NOTE 8 UX][BUILD 3.0][GENISYS XPERIENCE][J700F/H/M] build 3.0
today i woke up to see my phone freezing at the home screen, it restarted and when the home screen appeared i could do like 2 moves then it freezed and restarted, kept doing it alot, i could stop it by pulling the battery off. i tried to use the phone without a battery (charger only) and the same happened.
One time i could use the phone for like 2 minutes without restarting or freezing then it happened, thought it was battery problem cuz usually when the battery is 40% the phone restarts and the battery becomes empty in like 2 minutes (happened months ago, i flashed the rom since 7 months ago).
when i open twrp the phone works fine there so i thought it was software problem, i wiped everything then installed a clean version of the same rom and the problem disappeared, i also think the battery doesn't turn off at 40% now but it's like a new one, can anyone please tell me what the hell happened !? i want to know what was my enemy which wasted hours of my precious time!!! and i want to avoid that in the future, notic that if i restore backup i did before wiping everything, restoring the system alone works, if i restore the data the same problem happens so it's data problem.
:crying::crying::crying::crying::crying::crying:
please help me, i did a full wipe when the problem happened to me 2 weeks ago and installed the same rom and everything went good, and now after 2 weeks the same damn problem happened!! i can't do this anymore it takes too much time pls help

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