Randomly shutting off - HTC Sensation

For some reason my sensation appears to have gotten into the habit of randomly turning itself off, and I can't figure out why.
It's rooted, and was using InsertCoin's GB rom for a bit until ICS roms got more stable. I've tried InsertCoin's ICS rom and also Virtuous Inquisition, and had been using the 3.24 firmware. I'm also using an anker battery that's three months old.
I first noticed the random shut downs on the ICS InsertCoin rom, but I'd been using it for a few weeks before it started happening, no apps had been changed or updated at around that time, it simply started shutting off. No menus or dialogs, just an instant loss of power, and could happen at any time, in my pocket when sleeping, in a call, or otherwise active in my hand. Totally random. I could turn it back on, but more often that not it'd just die again within a few seconds of finishing the bootanimation. It appeared to happen most when the battery level was below say 50%. The only thing that seemed to stop it at the time was plugging it into a power source, as then it'd be fine.
Thinking it could have been down to the rom's power management stuff (and me getting sick of the frequent sense reboots anyway), I then tried another rom, Virtuous Inquisition. And as soon as I'd flashed that and set all my apps up again (backups created while using the ICS InsertCoin rom right before flashing the new rom), it ran perfectly for weeks. So that seemed to suggest it was the old rom to blame.
Except recently the random shutdowns have started again, exactly the same behaviour as before. I then thought it could have been the SebastianFM undervolted kernels if my phone didn't like being undervolted, but flashing the regular ones made no difference either. I then found the new 3.30 firmware was available a few days ago, so flashed that. The phone instantly ran a bit quicker and had better mobile and gps reception, and it didn't seem to shut down randomly again. Until today that is.
What the hell could it be? It can't really be software because I've tried different roms, though they're probably based off the same leak. But if it was the rom, why haven't more people reported this issue? I've also tried different kernels and firmware, which haven't helped stop it shutting off either. I've checked the battery terminals and there isn't a loose connection, but could it be the battery itself at fault? Thinking about it, I fitted the anker battery before this started happening, but I'd had it a few weeks before the shutdowns started happening. I've not tried putting the standard battery back in yet as I quite like my battery lasting a day, but I suppose it's worth a shot if for some reason my anker is a dud. Is there any way I could check it?
What are your thoughts? I really want to get to the bottom of it...

StuartTheFish said:
For some reason my sensation appears to have gotten into the habit of randomly turning itself off, and I can't figure out why.
It's rooted, and was using InsertCoin's GB rom for a bit until ICS roms got more stable. I've tried InsertCoin's ICS rom and also Virtuous Inquisition, and had been using the 3.24 firmware. I'm also using an anker battery that's three months old.
I first noticed the random shut downs on the ICS InsertCoin rom, but I'd been using it for a few weeks before it started happening, no apps had been changed or updated at around that time, it simply started shutting off. No menus or dialogs, just an instant loss of power, and could happen at any time, in my pocket when sleeping, in a call, or otherwise active in my hand. Totally random. I could turn it back on, but more often that not it'd just die again within a few seconds of finishing the bootanimation. It appeared to happen most when the battery level was below say 50%. The only thing that seemed to stop it at the time was plugging it into a power source, as then it'd be fine.
Thinking it could have been down to the rom's power management stuff (and me getting sick of the frequent sense reboots anyway), I then tried another rom, Virtuous Inquisition. And as soon as I'd flashed that and set all my apps up again (backups created while using the ICS InsertCoin rom right before flashing the new rom), it ran perfectly for weeks. So that seemed to suggest it was the old rom to blame.
Except recently the random shutdowns have started again, exactly the same behaviour as before. I then thought it could have been the SebastianFM undervolted kernels if my phone didn't like being undervolted, but flashing the regular ones made no difference either. I then found the new 3.30 firmware was available a few days ago, so flashed that. The phone instantly ran a bit quicker and had better mobile and gps reception, and it didn't seem to shut down randomly again. Until today that is.
What the hell could it be? It can't really be software because I've tried different roms, though they're probably based off the same leak. But if it was the rom, why haven't more people reported this issue? I've also tried different kernels and firmware, which haven't helped stop it shutting off either. I've checked the battery terminals and there isn't a loose connection, but could it be the battery itself at fault? Thinking about it, I fitted the anker battery before this started happening, but I'd had it a few weeks before the shutdowns started happening. I've not tried putting the standard battery back in yet as I quite like my battery lasting a day, but I suppose it's worth a shot if for some reason my anker is a dud. Is there any way I could check it?
What are your thoughts? I really want to get to the bottom of it...
Click to expand...
Click to collapse
Hi,
Do you have any apps on your sd card?
Apparently,this can cause problems.
Go to settings-->apps-->on sd card and untick anything there...

I do at the moment, but I've tried with all apps on internal memory and it made no difference, the shutdowns still happened. In fact I've found no issues with apps2sd on ICS roms whatsoever.

I had the EXACT same issue with ALL ROMS, GB and ICS. Like you it would begin when the battery was below 50% and everything:/ I just sent it to HTC the other day hopefully it gets fixed. And I doubt it was the battery because i was using the stock battery.
I was thinking about opening a thread about this were everyone would post their setup and every detail possible to get to the bottom of this. But i decided not to since it was most likely a hardware problem and would get flamed since there are already countless threads about someone complaining about this.

Well the stock battery is charging back up now anyway so I'll give it a go. I really don't want to have to send it back though given it's rooted, s-off, etc etc. I don't fancy trying to get it back to stock just to see if they might possibly fix it.

same here
Exactly same problem here with virtuous inquisition 3.5.0 and an banker battery...

A few days on with the standard battery, and no random shut downs yet. It's lasting me a day with moderate use too.

I have the same problem before. Sent back to Bell, and they can't fix it. Then I found this app called Captivate Keep Alive. It take a bit of the battery life and ram, but it solve the problem. The phone never shutdown by itself any more. Hope that helps.

Claimj said:
I have the same problem before. Sent back to Bell, and they can't fix it. Then I found this app called Captivate Keep Alive. It take a bit of the battery life and ram, but it solve the problem. The phone never shutdown by itself any more. Hope that helps.
Click to expand...
Click to collapse
damn, this is a good fix but uninstalled because the ongoing notification. I'm not buying the pro version when the developers might come up with a fix in their roms

Same problem here, the problem was more often with the anker battery than with the original battery.
Now i'm back to S-ON and stock roms, it isn't turning off anymore but the problem went over in rebooting...
Only thing i have to do is find an Vodafone RUU for the netherlands , because it was branded and then I will send it back to HTC...
Really annoying... sometimes people ask why they always get your voicemail -> phone turned off in my pocket again...

Claimj said:
I have the same problem before. Sent back to Bell, and they can't fix it. Then I found this app called Captivate Keep Alive. It take a bit of the battery life and ram, but it solve the problem. The phone never shutdown by itself any more. Hope that helps.
Click to expand...
Click to collapse
Unfortunately my issue was the other way round. Mine used to do it below 50%, not when fully charged. It also never happened when it was plugged in. It isn't down to the CPU going to sleep, as I could be using the phone at the time it happened, literally just as if the battery was pulled. Then if I turned it back on it would repeatedly shut off again, until plugged back in.
It's still fine on my standard battery by the way.

my dad on bell is experiencing this issue with his Sensation "4g" lol, with stock battery stock rom s-off stock stock stock.
constantly turning off in pocket, never heard of it happening while in use. waiting for ICS update, if it doesnt fix going for warranty.

Yup, if it's not the original battery, then that problem can happen quite often. Not just phones, it's other electronics also. I had a MacBook, I bought a battery from a third party and the computer shut off randomly. Same with an Asus laptop I bought afterwards and changed the battery.

Ok so I've been having this same problem myself since Christmas.. it started happening on my original battery and on various firmwares ,kernels and rims.. so I bought an anker battery..
It was fine then for a week or two but started happening again.. I read oh about 10 different threads on this subject and what works for me to stop this is switching 3g gsm mode from auto to 3g only.. haven't had a problem while this is switched.. coverage in my house isn't great so I hope there is a permenant fix for this soon

Exactly the same problem.. Turns off when in pocket, hand and even when kept aside .
And Everything's stock. Battery, version etc etc.
Still can't figure out what the problem is.

It can also happen with a standard battery if it's faulty. Get HTC to send a replacement.

Mine is still having it... really annoying, even with the new ICS. Everything is stock now.
I also want to send it back to HTC, but I think they are going to test it first... chance is high that it wont shut off then -> phone back and the problem is still there..... That would be an endless story

have you guys seen this thread:
http://forum.xda-developers.com/showthread.php?t=1475602
Seems kind of silly to have two parallel conversations on the same topic...

I had this exact problem on a stock battery with any rom. The fix that worked for me was changing the network settings from Auto WCDMA/GSM to WCDMA only. It was something to do with transition between 2g and 3g.
Bizarre problem and I hope there is a better fix available soon!
Sent from my HTC Sensation Z710e using xda premium

Not happy, I thought it was the battery but it's started doing it again, even with the standard battery instead.
Just had a look, and on my ics ROM I can't find the option to change the wcdma settings, so I can't try that. Not sure how that could cause it though, because it can even shut off while showing the boot animation! The only thing that seems to stop it is plugging it in, meaning it was no longer using the battery. Hence my assumption that the battery was at fault, but I've tried three different batteries on it now and it happened with any of them. Not much chance that all of them have exactly the same fault.
It can't be a loose connection since if it was I wouldn't be able to turn the phone back on in the first place, so what the hell could it be? I don't think I ever had the issue until going to ics, but I've tried different ROM's and the issue didn't go away. I've tried different kernels over time, and also upgraded the firmware and radio a couple of times too. None of which cured it, so I can't see how any of them could be the cause since it happens on all of them.
Any ideas?

Related

Phone shuts off all the time

Hey everyone, thanks for looking at this and hopefully helping me out. I'm new to rooting my phone and installing new roms and stuff, but I researched about as much as I could for about a week before I even rooted.
Now I've moved on and installed a new rom (CM7). Before installing I used clockwork and formated the /system, /data, /cache, and dalvik. At first everything was ok, but after about 15 minutes it turned off. I read up on battery problems, so kept my phone plugged in all weekend (got up to 4.196V-ish, with 0mA in or out) then deleted the battery file, rebooted, unplugged the phone and let it drain completely (even while it still had a charge it would turn off randomly but I figured it would be ok). After it was completely drained I completely charged it again and it still randomly turns off.
At first I thought maybe it was just the rom, but no one else seems to have the same problem as me (that I can find), so I downloaded an ICS rom to try that. Same problems. So far I have done the following to try and find out WTF is going on...
Installed Elixr to see battery drainage (sitting at main screen doing nothing its roughly -8mA, but right after boot or opening a program it jumps to -300mA to -480mA)
Done NUMEROUS battery pulls (with and without deleting the battery config file)
Switched ROMS
Any help would be amazing
PS: Before rooting or flashing a new mod my phone would shut off on its own, but only once a week, maybe. Now it turns off as soon as I unlock my sim card. However, it doesn't turn off at all if I have it plugged in.
spcclark said:
Hey everyone, thanks for looking at this and hopefully helping me out. I'm new to rooting my phone and installing new roms and stuff, but I researched about as much as I could for about a week before I even rooted.
Now I've moved on and installed a new rom (CM7). Before installing I used clockwork and formated the /system, /data, /cache, and dalvik. At first everything was ok, but after about 15 minutes it turned off. I read up on battery problems, so kept my phone plugged in all weekend (got up to 4.196V-ish, with 0mA in or out) then deleted the battery file, rebooted, unplugged the phone and let it drain completely (even while it still had a charge it would turn off randomly but I figured it would be ok). After it was completely drained I completely charged it again and it still randomly turns off.
At first I thought maybe it was just the rom, but no one else seems to have the same problem as me (that I can find), so I downloaded an ICS rom to try that. Same problems. So far I have done the following to try and find out WTF is going on...
Installed Elixr to see battery drainage (sitting at main screen doing nothing its roughly -8mA, but right after boot or opening a program it jumps to -300mA to -480mA)
Done NUMEROUS battery pulls (with and without deleting the battery config file)
Switched ROMS
Any help would be amazing
PS: Before rooting or flashing a new mod my phone would shut off on its own, but only once a week, maybe. Now it turns off as soon as I unlock my sim card. However, it doesn't turn off at all if I have it plugged in.
Click to expand...
Click to collapse
Well, if you were having this issue before the rooting took place, this very well may be hardware related. There are a few things I recommend before the dreaded unroot and send back to manufacturer route (assuming the phone is under warranty still). It's been proven or at least shown that battery calibration (the whole charge to 0Ma and then fully discharge and then recharge) is a pipe dream.
I would first say find out if the CM7 ROM you're using is OCing or UVing, while you may see some people OCing to 1.3 or higher and UVing -75, not all phones are created equal in capabilities and some phones will randomly freeze/turn off if they don't like your OC and UV settings. I would also suggest flashing a different ROM to see if this problem persists. Cleardroid is what I recommend just to get an idea if it is in fact a OC or UV problem as I believe cleardroid is set up to default stock settings.
You can also try a new battery, I have heard/read/seen that bad batteries can cause reboots. Again though if this was an issue you were sometimes experiencing before, you may have hit the tip of the iceberg on a hardware issue and its finally starting to show now. Hope this helps.
spcclark said:
Hey everyone, thanks for looking at this and hopefully helping me out. I'm new to rooting my phone and installing new roms and stuff, but I researched about as much as I could for about a week before I even rooted.
Now I've moved on and installed a new rom (CM7). Before installing I used clockwork and formated the /system, /data, /cache, and dalvik. At first everything was ok, but after about 15 minutes it turned off. I read up on battery problems, so kept my phone plugged in all weekend (got up to 4.196V-ish, with 0mA in or out) then deleted the battery file, rebooted, unplugged the phone and let it drain completely (even while it still had a charge it would turn off randomly but I figured it would be ok). After it was completely drained I completely charged it again and it still randomly turns off.
At first I thought maybe it was just the rom, but no one else seems to have the same problem as me (that I can find), so I downloaded an ICS rom to try that. Same problems. So far I have done the following to try and find out WTF is going on...
Installed Elixr to see battery drainage (sitting at main screen doing nothing its roughly -8mA, but right after boot or opening a program it jumps to -300mA to -480mA)
Done NUMEROUS battery pulls (with and without deleting the battery config file)
Switched ROMS
Any help would be amazing
PS: Before rooting or flashing a new mod my phone would shut off on its own, but only once a week, maybe. Now it turns off as soon as I unlock my sim card. However, it doesn't turn off at all if I have it plugged in.
Click to expand...
Click to collapse
I guess the issue is with the battery itself. Try getting a new battery. I heard some guys experiencing the same and sorting things out replacing the battery....
Leave the charger plugged in. If it doesn't reboot then that will let you know most likely it is the battery.
Agoattamer said:
Leave the charger plugged in. If it doesn't reboot then that will let you know most likely it is the battery.
Click to expand...
Click to collapse
That was my thoughts exactly. However, if the ROM or kernel or whatever is set to shut off the phone at a certain reading of discharge from the battery, ie -500mA, this could also be the problem.
I thought it could have been a problem with the phone as well, but before it would shut off on its own MAYBE once a month. 90% of those I attributed to overloading the phone, closing facebook, opening the internet, starting to load a webpage then open a new txt I just recieved while the phone was still vibrating type things.
Now it still feels like it's just quitting on me, it never turns off while the screen is locked or while its charging. So far after the new ROM it has shut off when I place a call, when I receive a call, clicking on a notification, opening the messaging app, clicking download in the market, and my favorite when I unlock it from sleep.
I will download a different rom right now and try it. Just to double check this is what I've been doing to install a new rom... I boot my phone into recovery (vol- and power), go to recovery from the boot screen (opens clockworkmod), scroll down to mounts and storage, have it format /system, /data and /cache, go back to wipe data/factory reset, then install zip from sdcard, select the rom and go... I know some roms require inspiremod, should I still install this if I'm USING an inspire??
Thanks for the input guys, I really appreciate it
If it does turn out to be the battery or you just decide to get a new one to test it out. I recommend these, they are awesome and the only thing anyone should try besides HTC factory replacements. Good luck and I hope this works out for you.
Anker Batteries
i only skimmed this. but cleaning battery contacts can help also check the side door, sometimes that can cause issues as well. air can out everything and clean metal contacts with rubbing (ipa) alcohol.
So I installed cleardroid. Once again everything worked fine for the first 10-15 minutes and then the shutdowns started again, always when making the phone do something (unlocking, clicking a notification, opening a program, etc) but never when the phone is charging.
I'll clean off every bronze or gold contact I can find but I think I might be fighting a lost cause lol. Three different ROMS, all with the same problem leads me to believe its a hardware issue. Since all the chips in these phones are all small and use multilayer boards I won't be able to replace anything myself so I see a new phone in my near future.
Thanks guys!
If it doesn't do it when its chargeing then it is the battery. I had bought my inspire from someone and it was having those issues ordered a new HTC stock battery from newegg for like $12 and has been working perfectly since then and honestly if you want the best battery rom absolution is the rom you should check out. It's a non sense rom but again I'd just buy a new battery. I had mine timed it'd reset at 92% 74% and 49% xD
Sent from my Inspire 4G using xda premium
spcclark said:
So I installed cleardroid. Once again everything worked fine for the first 10-15 minutes and then the shutdowns started again, always when making the phone do something (unlocking, clicking a notification, opening a program, etc) but never when the phone is charging.
I'll clean off every bronze or gold contact I can find but I think I might be fighting a lost cause lol. Three different ROMS, all with the same problem leads me to believe its a hardware issue. Since all the chips in these phones are all small and use multilayer boards I won't be able to replace anything myself so I see a new phone in my near future.
Thanks guys!
Click to expand...
Click to collapse
hmm, I would say try a new battery before getting a new phone. Worst case scenario is that you spent $15 to learn you need a new phone as opposed to spending $100+ on a new phone...this is of course assuming you want to keep the inspire and not just looking for a reason to get upgrade ahaha
I agree. It still sounds like a battery issue.
I would agree this definitely sounds like an internal short in the battery. Sounds like it's shutting off whenever it gets a significant load on it. Try a new battery first.
I had a similar issue though I was tweaking the CPU. Learned my lesson.
Sent from my Inspire 4G using XDA App
Yeah, Id bet money that its a bad battery. I had this same exact issue with my Inspire. If it shuts off more in low reception areas but it isn't shutting off when plugged in, its definitely the battery. I would try to find someone with an Inspire and try switching them batteries and see if it stops.
If I tried to use the flash with my camera, the phone would shut off. My phone would randomly reboot or turn off. ATT told me they had "some" bad batches of batteries. My phone was still under warranty so ATT sent me a new battery. All the problems went away!
The battery door on the Inspire becomes wonky the more you open it, I was having a problem like yours, new battery and new door has me going good.

[Q] random power-offs???

Hey guys, I was using the miui rom but after a month or so it just kept turning off repeatedly and whatever I tried didn't stop it. I tried wiping dalvik cache, wipe data/factory reset, reflashig the entire rom but it didn't work so after a while I got fed up so I switched back to cm7 but the phone keeps restarting. Are there any solutions?
try a different firmware?
I've been on the same firmware for months. I can't Change it because I am hboot 1.23
Are you also having problems with the battery level jumping around by any chance?
musicman374 said:
are you also having problems with the battery level jumping around by any chance?
Click to expand...
Click to collapse
yes. Unfortunately ........
Same problems here...
seems that more and more people are getting those problems.
Niekjuh said:
Same problems here...
seems that more and more people are getting those problems.
Click to expand...
Click to collapse
I hope that somebody will find a solution.
Well I've gone a while with arhd and it didn't happen but being sense it was laggy so I went back to miui and its rebooted 8 times in one hour.
I'm having the same problems, and while watching my battery voltage graph, it spikes down a lot, which indicates a bad battery, but it might be kernel. I'm downloading the update for virtuous now and seeing if its fixed. You should flash the update as well. In any case, it'll stop those web browser lockups. Looks like a lot of people are in the same boat here, which is why I'm hesitant to instantly assume its our batteries frying themselves.
I'm not sure about this but I just switched back to my stock battery and it stopped randomly turning off. I went about 3 hours use with no turn offs but I switched back to the banker battery and so far no restarts but I will need to see fully tomorrow. I don't think that it is due to overheating,I was in my garage and its ****ing freezing in there. I went to check the time on my phone and it was off but cold and hadn't been used.
Will just have to see what tomorrow brings.

Random Shutdown..slightly different view on this problem

Update 14/09/2012
Ok, I don't think what I had in mind helped. On 13th, I had multiple shutdown while trying to use cameras and today had multiple shutdown while on the phone to someone.
Think I will try doing something with Firmware next, now have a feel it might be the cause. I have no idea what is wrong, so just going to give with anything really. Will report back soon.
Update: 13/09/2012
After a complete drain the first time, by booting into recovery and bootloader (just want to remind everyone that this is because I can't make my phone boot). Then I left it on charging for the whole night, and I did this through wall charger NOT USB. I think I read it somewhere that they recommended this when calibrating your battery. Then the next day got 1 random shutdown, then I used it until it is completed drain again. Then followed by another full charge using wall charger. Today I have been using it for 6 hours and 21 minutes, haven't had a single problem. I don't know how not doing this would cause the phone to shutdown, but doing what I did seems to be working so far. I can actually rely on it for something now, say important phone calls.
Here was my reply to elvisypi:
Just to answer your question, it would random shutdown (not so much reboot) at anytime, at any battery percentage. I could do be doing anything, using any app, sometimes when I am not even using the phone.
I don't think it's a hardware/battery/ROM/kernel problem, I tried to say that it is a combined problem caused by flashing a phone too many times maybe or too often in a period of time. Also I was just about to update saying that calibrate battery does help. I had no reboot so far and this is only the second full charge and full drain I did.
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Original post 11/09/2012
After reading kushXmaster's post (click here) about how to add an object to help the battery stay in position (or get better connection), I found evidence that my issue was different. Before anyone ask, yes I have tried kushXmaster's idea, and no it did not work for me.
Ok, this is what I found. I had this problem not only with my current phone (htc sensation) but also with my previous phone (htc desire). So now thinking about it, it can't be the hardware problem. Cos the same problem happening to 2 different phones is pretty unlikely, not impossible, but very unlikely. The other thing was that my phones (both) didn't do this at the start when it was new, and it has only been like this a few months later (since I rooted it). For those who already guessed, yes I believe it's the flashing phones which is messing it up. However I don't know the reason or understand what is wrong with the phone. I have tried wipe battery stats and calibration, nothing worked, the only thing I found was when I go back to Sense 4 roms the problem seems better, but it is still there.
The last and most important reason why I am don't think this is a battery or hardware problem, is that my phone boots into bootloader or recovery with no problem (no reboot or shutdown). But when i tell it to boot normally it decides it hates me and turns it self off.
I am currently experiencing this problem, my phone is in recovery and I am waiting for battery to drain completely. Then gonna do calibration from there, hopefully this will work. I will keep you guys updated. Also if anyone has suggestions please leave a comment, and also let me know if anyone else is in the same position, good luck!
If you want to drain your device battery faster or more nicer way put screen timeout to never and like this you can still use your phone normal and drain the battery aswell just a little tip
Sent From My Sexy Sensation.
shahkam said:
If you want to drain your device battery faster or more nicer way put screen timeout to never and like this you can still use your phone normal and drain the battery aswell just a little tip
Sent From My Sexy Sensation.
Click to expand...
Click to collapse
If I could get it to turn on then I have a lot of ways to drain it quickly, but like I said it won't boot without shutting down before I could do anything. I turn it on, and I see the lock screen then bam it is shut down again.
lavafire said:
If I could get it to turn on then I have a lot of ways to drain it quickly, but like I said it won't boot without shutting down before I could do anything. I turn it on, and I see the lock screen then bam it is shut down again.
Click to expand...
Click to collapse
Ohhh sorry didn't get that
Sent From My Sexy Sensation.
To drain battery.. switch on wifi and bluetooth.. thn use 3g for 20 mins.. u will drain compltly
Sent from my HTC Sensation using xda premium
lavafire said:
After reading kushXmaster's post (click here) about how to add an object to help the battery stay in position (or get better connection), I found evidence that my issue was different. Before anyone ask, yes I have tried kushXmaster's idea, and no it did not work for me.
Ok, this is what I found. I had this problem not only with my current phone (htc sensation) but also with my previous phone (htc desire). So now thinking about it, it can't be the hardware problem. Cos the same problem happening to 2 different phones is pretty unlikely, not impossible, but very unlikely. The other thing was that my phones (both) didn't do this at the start when it was new, and it has only been like this a few months later (since I rooted it). For those who already guessed, yes I believe it's the flashing phones which is messing it up. However I don't know the reason or understand what is wrong with the phone. I have tried wipe battery stats and calibration, nothing worked, the only thing I found was when I go back to Sense 4 roms the problem seems better, but it is still there.
The last and most important reason why I am don't think this is a battery or hardware problem, is that my phone boots into bootloader or recovery with no problem (no reboot or shutdown). But when i tell it to boot normally it decides it hates me and turns it self off.
I am currently experiencing this problem, my phone is in recovery and I am waiting for battery to drain completely. Then gonna do calibration from there, hopefully this will work. I will keep you guys updated. Also if anyone has suggestions please leave a comment, and also let me know if anyone else is in the same position, good luck!
Click to expand...
Click to collapse
If you get random reboots, shutdowns, than don't even bother to calibrate the battery. It has nothing to do with the calibration. Tell us more info, how do the reboots happen, how often, what are you doing when it happens, etc. It could be a kernel/ROM problem, charger, battery, hardware. Pls give us more detailed info
shahkam said:
Ohhh sorry didn't get that
Sent From My Sexy Sensation.
Click to expand...
Click to collapse
No problem, appreciate the help :good:
elvisypi said:
If you get random reboots, shutdowns, than don't even bother to calibrate the battery. It has nothing to do with the calibration. Tell us more info, how do the reboots happen, how often, what are you doing when it happens, etc. It could be a kernel/ROM problem, charger, battery, hardware. Pls give us more detailed info
Click to expand...
Click to collapse
Thanks for the tip, but tbh if i know all that I don't really need to be asking anyone. For example, if it is a ROM problem, i just change ROM. The problem is that I don't know the cause and it seems to be everything and anything, it will shut down at different length of time, sometimes when it just starts, others 30 seconds after boot has completed. I am not looking for a solution, I am more wondering what everyone else has experienced when they say they have random reboots or shutdown, because after tones of research no one has provided anything that fixes my problem.
Just to answer your question, it would random shutdown (not so much reboot) at anytime, at any battery percentage. I could do be doing anything, using any app, sometimes when I am not even using the phone.
I don't think it's a hardware/battery/ROM/kernel problem, I tried to say that it is a combined problem caused by flashing a phone too many times maybe or too often in a period of time. Also I was just about to update saying that calibrate battery does help. I had no reboot so far and this is only the second full charge and full drain I did.
I had a same reboot problem and tried the kushXmaster's trick with the business card and did not worked for me either, at the beginning…
There was no reboot or shutdown in bootloader mode in my device either. When I flashed new firmware and ROM the problem was gone, but only for few weeks. I tried multiple ROMs also, but always with the same result. This is why I was skeptic with the business card battery fix also.
But then I read kushXmaster's thread again and put an alu foil as shown by Shreyas Jani and pulled the ground pin as described by StuartTheFish. I still do not understand what happened, but my phone is working perfectly more than a month now, without restarts and shut downs. I do not know which solution helped (not sure if I placed a business card correctly before). But I do not want to experiment with this anymore. I did not even removed a battery cover since that time and I'm glad it is all working now.
Hope this helps.
prgab said:
I had a same reboot problem and tried the kushXmaster's trick with the business card and did not worked for me either, at the beginning…
There was no reboot or shutdown in bootloader mode in my device either. When I flashed new firmware and ROM the problem was gone, but only for few weeks. I tried multiple ROMs also, but always with the same result. This is why I was skeptic with the business card battery fix also.
But then I read kushXmaster's thread again and put an alu foil as shown by Shreyas Jani and pulled the ground pin as described by StuartTheFish. I still do not understand what happened, but my phone is working perfectly more than a month now, without restarts and shut downs. I do not know which solution helped (not sure if I placed a business card correctly before). But I do not want to experiment with this anymore. I did not even removed a battery cover since that time and I'm glad it is all working now.
Hope this helps.
Click to expand...
Click to collapse
I experienced exactly what you experienced, when i flash a new ROM it is ok for a while. Then just gets to the stage where it happens again. I also tried almost every single ROM I could find, only sense 4 seemed to help but still didn't solve this problem completely.
Thanks for the help, really useful. If what I am trying now doesn't work then what you suggested will definably be my next hope. Cheers!
Edit: I know what you mean, if it works that back cover is not coming off.
same as you
I experience now typically the same problem as yours.
Did changing firmware helped? And how to do this?

No matter what i do -- Random Reboots.

As the title says.. No matter what i do i.e. change roms, kernels.. etc im getting random reboots..
i can say that it started doing this after i wiped battery stats.. ( i think )
it doesnt reboot when the phone is plugged in and it doesnt reboot ALL the time.. Maybe 2-4 times a day..
the phone reboots when im doing something say, when i click to snap a picture, when i press the answer button on a call, when i press send when in a text message.. stuff like that nature.. doesnt happen all the time tho.. but it does happen a few times everyday.
I do not oc to enormous amounts lol.. i never go past 1.5 and i mostly keep it at 1.2.. but like i said, all this random rebooting just happen all a sudden. been going on for about 2 weeks now..
i have noticed after i wiped battery stats (few weeks ago) that my battery is not consistent.. meaning when the screen is on, my battery is at say 70% but when i go into 4ext the battery displays 61% but then when i turn back on the phone, itll say another random number..
Yes, i re calibrated my battery -- when it was at 100 i hit calibration, i let the phone die, i let it charge back up untouched, do a few charge cycles, and it still hasnt fixed the battery issue..
i have the latest radio, firmware and hboot.. ive tried changing roms, changing kernels, and when i change roms i dont install anything (thinking it might be a bad app) i leave the rom as it came and it still reboots..
idk what else to do, im getting annoyed.. your thoughts?
... dang
with 175 views i guess no one knows..
my problem is un fixable apparently =/
it seems you havent tried this fix
ganeshp said:
it seems you havent tried this fix
Click to expand...
Click to collapse
This solved it for me, no reboots for weeks now!
Sent from my HTC Sensation using xda app-developers app
Random reboots
This thread is long, but are we saying that messing with the battery connectors fixes this and it is a hardware fault?
I get occasional reboots with CYANOGEN Rom when I am trying to turn WIFI on, but just accept it as the rest of the ROM is great.
I also get it sometimes when I disconnect USB, especially if I forget to turn USB off, either at the phone or the PC end
I have also found that it seems to be ROM dependent. In my experience I get random reboots constantly on VIPER, less often on ELEGANCIA, never on Android REVOLUTION and the WIFI issue with Kang 10 Cyanogen.
I would love to think it would all go away by sticking a piece of business card at the top of my battery; )
ganeshp said:
it seems you havent tried this fix
Click to expand...
Click to collapse
ha, ima try that right now.. thanks!
seems like that solution fixed it.. :laugh:
a whole day without rebooting.. hopefully it lasts :fingers-crossed:
thanks guys :good:

Phone randomly turning off?

This is something that has really started to annoy me, It started happening I guess since I put stock ICS on, You take the phone out of your pocket and its turned off by itself, Or even when randomly using it, it just decides to turn itself off, its not a reboot it doesn't come on again. It has done this 5 times today.
I have also noticed when using the phone for any amount of time on the back beside the USB port is roasting hot, to the extent I can still feel the heat when I put it in my pocket.
Anyone any ideas on the issue,
probably it seems battery related
check if the battery fits as it is suppose to be
I had a big problem with this soon after I bought the phone (used).
The fix was fold and cut some kitchen paper and place between phone and battery.
Never a problem since.
Of course, your problem may be software related, if you made changes. Go back to old software if you can.
Good luck.
I've had it, flashed custom Rom and never occured again
Sent from my HTC One X using xda app-developers app
Stefan0vic said:
I've had it, flashed custom Rom and never occured again
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Also, if nothing else works (seriously, probably just bad contacts of the battery, so the paper advice should work), there is a rare problem with the phone rebooting (not shutting down, but all is possible) when it switches to 2G, so locking it to WCDMA only could solve it.
astar26 said:
Also, if nothing else works (seriously, probably just bad contacts of the battery, so the paper advice should work), there is a rare problem with the phone rebooting (not shutting down, but all is possible) when it switches to 2G, so locking it to WCDMA only could solve it.
Click to expand...
Click to collapse
I put Viper ROM on at weekend at it happened today, I was using the Gold 2450 battery, I might try the original and see what happens
That happened to me on aosp jb, now I'm on sense jb and so far so good. It only happened when the battery was close to empty
Sent from my HTC Sensation Z710e
Im having trouble working out what the issue is, I changed the battery yesterday, took it of the charger just now to discover the phone had turned off again
Nevermind, it's even worse now. Here's what happens:
1. I charge and drain the phone to 1% when it turns off but gives me a warning
2. I turn on the phone again and it shows 16%, but turns off without warning way before 1%
3. Every time I turn it on again, it shows a random battery charge (2-10%) and turns off without warning randomly
I don't know what's going on. It's like the calibration is messed up but it shouldn't be since I calibrated the battery. I'm going to buy a new battery and see if that fixes it.
Edit: Actually, I'm gonna go back to ICS, and then to a stock ROM first (not sure which one is it)
Sent from my HTC Sensation Z710e
slugger09 said:
I put Viper ROM on at weekend at it happened today, I was using the Gold 2450 battery, I might try the original and see what happens
Click to expand...
Click to collapse
Well, that battery is very cheap and poor to be honest.
If they lie so much about the mAh of the battery, I wouldn't trust that battery at all.
Well, try another rom maybe?
ViperS was super-stable for me.

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