[Q] mail app not syncing - Microsoft Surface

I just can't get the mail app to sync. So the live tile has never shown anything, and it is on. It just never syncs! I have to check mail from my phone or open the gmail in the desktop browser. This is bad as this is my only computer.

Have you turned off notifications for mail somehow? Charms-Settings-Change PC settings-Notifications?

wardh said:
Have you turned off notifications for mail somehow? Charms-Settings-Change PC settings-Notifications?
Click to expand...
Click to collapse
no, I just checked again. They are on.

Do you use any mail accounts other than Gmail? If so, and those aren't working either, then there's some other problem.
However, if it's just Gmail, you can think Google for that. They disabled adding new devices using Exchange ActiveSync connections to Gmail a few weeks ago. Feel free to write them a nasty-gram about it; it seems a pretty dickish move on their part IMO (note that existing connections still work, they just don't allow new ones). Not that they're obligated to provide any such service, but bull**** like this is why I don't rely on "cloud" services to any extent that I can help it; when you don't control the service, you are at the mercy of service provider's whims.
As a work-around, enable IMAP access in Gmail settings, and then manually add the IMAP/SMTP account to your Mail app on the tablet. That should work fine, but you'll lose a lot of the integration benefits; things like contacts and calendars and such will need to use different services instead of all going through EAS.

GoodDayToDie said:
Do you use any mail accounts other than Gmail? If so, and those aren't working either, then there's some other problem.
However, if it's just Gmail, you can think Google for that. They disabled adding new devices using Exchange ActiveSync connections to Gmail a few weeks ago. Feel free to write them a nasty-gram about it; it seems a pretty dickish move on their part IMO (note that existing connections still work, they just don't allow new ones). Not that they're obligated to provide any such service, but bull**** like this is why I don't rely on "cloud" services to any extent that I can help it; when you don't control the service, you are at the mercy of service provider's whims.
As a work-around, enable IMAP access in Gmail settings, and then manually add the IMAP/SMTP account to your Mail app on the tablet. That should work fine, but you'll lose a lot of the integration benefits; things like contacts and calendars and such will need to use different services instead of all going through EAS.
Click to expand...
Click to collapse
I have a yahoo account on it too. But that also doesn't work.

Have you tried syncing manually using the Mail app? Open the app, right-click or swipe from top or bottom, and select Sync. If it doesn't work, you should get an error message.
For what it's worth, my Surface RT happily syncs both my Gmail and Yahoo accounts, in addition to several others (my work account which is also over EAS but to an actual Exchange server, my old university account which is the same, and a personal IMAP account).

GoodDayToDie said:
Have you tried syncing manually using the Mail app? Open the app, right-click or swipe from top or bottom, and select Sync. If it doesn't work, you should get an error message.
For what it's worth, my Surface RT happily syncs both my Gmail and Yahoo accounts, in addition to several others (my work account which is also over EAS but to an actual Exchange server, my old university account which is the same, and a personal IMAP account).
Click to expand...
Click to collapse
Yes, most of the time that works. I don't get an error message. But sometimes I know I have an email, because my phone will tell me. But I will hit sync like five times and I can't see any new emails.

started having the same problem
my mail app has also started having syncing issues... this is with both outlook and gmail!! it was working very well 3 days ago... does anyone have the same issues?!

I have the same problem. Mail stops auto syncing and live tile no longer works. Only way to fix it is to uninstall the app, reboot, reinstall and then it works again... for a while then stops syncing again =(

tboy2000 said:
I have the same problem. Mail stops auto syncing and live tile no longer works. Only way to fix it is to uninstall the app, reboot, reinstall and then it works again... for a while then stops syncing again =(
Click to expand...
Click to collapse
Read the end of this article - particularly if you are syncing gmail from other devices in addition to the Surface - as you will be hitting the gmail single POP access problem: http://woodygems.wordpress.com/2007/01/24/hello-world/

Related

Temporary Exchange Work Around for 2.0 Eclair Gmail syncing issues

-After setting up your phone Open the email app (not gmail) Select exchange account.
-For Domain/Username put in "/[email protected]"(or "/[email protected]" or google apps users) without quotes. The password should be filled in from the previous field. The Exchange server is "m.google.com" without quotes. Check both boxes below for ssl and encryption and hit next.
-Select the checking frequency(push will notify you as soon as a new email is delivered) and amount to synchronize (up to a month). then select next.
-Put in an account name and display name, then hit done. If you have corporate calendar installed, then your calendar will synchronize and so will your contacts and email.
Now go to your account sync settings and turn off all syncs for your gmail account, but make sure sync and exchange are turned on so that it updates when new emails or contacts come in.
This is a great temporary fix until on of the devs finally figues out how to get the real gmail sync working
-Thanks to ebg10 via eugene373 for the great idea
ebg10 said:
I have gotten google sync working in this rom and all other 2.0 roms through exchange. It syncs mail, contacts, and calendar without the need for google apps. To get this working make a new exchange account and put in your gmail email address and password and then select manual setup. Select exchange account. For Domain/Username put in "/[email protected]" without quotes. The password should be filled in from the previous field. The Exchange server is "m.google.com" without quotes. Check both boxes below and hit next. Select the checking frequency(or push) and amount to synchronize. Select which options you want below, then select next. Put in an account name and display name, then hit done. If you have corporate calendar installed, then your calendar will synchronize and so will your contacts and email. Now you have push gmail, contacts, and calendar. Because exchange will only synchronize a month of emails, I also setup my gmail as an IMAP account so I still have access to my old emails. The android email app is not as good as the gmail app IMHO, but it is a temporary solution, and new emails seem to show up faster this way!
Click to expand...
Click to collapse
I didn't do it, the Above Member had figured it out. Credit goes to him. & All sync to Gapps need turned Off. as Exchange uses it's own sync & it's not apart go gapps at all.
settings>accounts & Sync> Turn off Auto-sync feature.
Slight problem I'm encountering. It doesn't work for me at all. Using a G1 with AOSP17.
And btw, is it meant to be a '/' or a '\'?
bolmedias said:
Slight problem I'm encountering. It doesn't work for me at all. Using a G1 with AOSP17.
And btw, is it meant to be a '/' or a '\'?
Click to expand...
Click to collapse
/[email protected]
did you check both the check boxes?
Then your setting up your exchange account wrong if it's not working
eugene373 said:
Then your setting up your exchange account wrong if it's not working
Click to expand...
Click to collapse
thats probably not a very constructive reply.
Meh, it just won't work for me properly. I finally made it work but it slows everything down for some reason.
Back to using Auto-Sync turn-on-and-off
I tried this but it keeps telling me authentication failed. All details are correct, checked three times. Any ideas?
I have a problem with exchange... after I set it up, my emails don't come in to the mail app. I have tried sending a new email and it doesn't show up in the mail app. I have also allowed it to sync and it still does not work. No emails show up in the mail app. Is anyone else having this problem?
OK that's strange but after giving me authentication errors earlier it has now synchronised my calendar. Funky..
Google Sync over exchange officially only works in the U.S. That might be causing some of the problems.

Push mail with two servers

I was searching the forum, and elsewhere, and could not get a way of solving the issues..
Problem:
1. Exchange server (office related) is occupying 'push mail' using ActiveSync definitions. Works just fine.
2. Google APPS - although it can push mail, I have to connect as IMAP or POP account , losing push mail. Works fine as well..
However- recently I have a need to get notified right away when I get an email on my google account. I can use activeSync to push google, but my current exchange server does not have POP or IMAP. I tried changing the intervals of checking my google account (using IMAP) to every 5 minutes. That works kind of OK, but my battery drainage increased to a point I have to charge before i get back home.
I looked into solutions like Chronobilis, but it did not work. I need mainly emails, not calendar and contacts to be pushed (obviously). Even a paid service is nice, but I can not use a 3rd party service if my emails are sent to an un-authorized 3rd party server, especially if servers may reside outside the US.
Any ideas?
Possible solution...
Have you tried the SEVEN Beta Program? It does provide push email capabilities for free. I used it awhile back to have multiple email accounts from Exchange and Gmail pushed to my phone.
URL: http://community.seven.com/main.php
BigE said:
However- recently I have a need to get notified right away when I get an email on my google account. I can use activeSync to push google, but my current exchange server does not have POP or IMAP. I tried changing the intervals of checking my google account (using IMAP) to every 5 minutes. That works kind of OK, but my battery drainage increased to a point I have to charge before i get back home.
Any ideas?
Click to expand...
Click to collapse
I would try a demo of touchdown from the market it can activesync i dont recall if it can do multiple accounts or not but I thinks not but YMMV.
Seven ! that's it !!!
WOW...
Tried the solution offered , using SEVEN, and it is great. Was not only able to pusg Gmail and Exchange at the same time, but I am getting rid of ActiveSync I never liked...
Thanks guys. Prompt answer, and a damn good one too..
bigE

Push email on Android

Currently, I fall on the WinMo side of the coin.
All my email is hosted by Google Apps, and is pushed to my WinMo device by GoogleApps using the MS Activesync (MS Exchange Server) protocol.
If I move onto an ANDROID device, what mechanisms are available to me, to have 'always on' push-email? Will my GoogleApps account have to MS ActiveSync to my Google Powered phone? Seems a bit weird. I know there are some 'constant connected' implementations of IMAP too, but apparently they're particularly resource / data hungry.
Can anyone advise - I'm likely to buy my first Android phone quite soon.
The default gmail application does push. There are also several options and settings for push or timed queries for other mail services, exchange or otherwise through market applications or the stock email application.
Android phones usually have 2 mail apps. One for gmail which automatically pushes mail to the app and works absolutely brilliantly. The second is for all other types of mail accounts eg pop, Imap, and exchange ActiveSync. This can be scheduled or set to push under ActiveSync.
Thanks folks, for all the input.
This sounds like it would actually work better for me, as it seems I'd be able to have instant push email through the gmail app, for my google-apps domain, and the second mail client could be pushed email directly from an exchange server.
Wonder how it'll handle contacts from both!
I think all that remains now, is do I get the HTC Desire, or the SE Xperia X10,
and that's a question out of scope for this thread, I think.
Has anyone tried setting up gmail as an activesync account so all email will be in one app? I've tried different things for the username and domain and can't get it to connect.
I actually switched from having a hosted MSexchange account to a Googleapps GMail acct, and push works great.
n0ahg said:
Has anyone tried setting up gmail as an activesync account so all email will be in one app? I've tried different things for the username and domain and can't get it to connect.
Click to expand...
Click to collapse
according to googleapps, username is your FULL email address - [email protected] or [email protected]. domain should be blank. the 'Exchange' server is m.google.com. The option for using security should be selected.
Having never laid hands on Android, I can't tell you how to input these; but this is what I use on WinMo, and on my Nokia with the MailForExchange client.
youbrokeit said:
according to googleapps, username is your FULL email address - [email protected] or [email protected]. domain should be blank. the 'Exchange' server is m.google.com. The option for using security should be selected.
Having never laid hands on Android, I can't tell you how to input these; but this is what I use on WinMo, and on my Nokia with the MailForExchange client.
Click to expand...
Click to collapse
The email app on android doesn't have a seperate domain box and keeps putting a '\' on the front of the '<mail name>@gmail.com' :-(
I know this is some sort of thread necromancy but I have a question regarding setting up google mail while also using the standard google account for synchronisation.
Both methods offer also synchronisation of contacts and calendars. While having both calendar synchronisation options active it will clone your entries. What about the contact synchronisation? It seems reasonable to have both options active as adding a new contact over the email app (which will use the exchange active sync) would synchronise with the google contacts which in turn should fill up your contacts handbook. Or is it obsolete as the stock email app will already add the contact to your google account even using seemingly another account?
I would appreciate any attempts to clear this confusion
Nevermind. Found it out myself: just stay with the google account, the stock email app takes it info from there and does integrate it.
issue im facing on the GMail app that comes built in with the OS, I cannot move emails to a specific folder. Any overcome ?
Some of this needs to be done from a PC......
well moving to a folder is a basic function, and being a google phone i feel the GMAIL app is lacking in quite alot of basic needs, not mentioning the UI.
Been an iphone user, and GMAIL was awesome on iphone. Can say, gmail on iphone mail app been an awesome experience. The push mail is quite similiar to BlackBerry on iphone. Quite disappointed on my email experience with android.
ratta77 said:
well moving to a folder is a basic function, and being a google phone i feel the GMAIL app is lacking in quite alot of basic needs, not mentioning the UI.
Been an iphone user, and GMAIL was awesome on iphone. Can say, gmail on iphone mail app been an awesome experience. The push mail is quite similiar to BlackBerry on iphone. Quite disappointed on my email experience with android.
Click to expand...
Click to collapse
Same here.
With 4 email accounts, i feel like the only one that works correctly with push is Gmail.
Other emails have to be set through independent apps, if available, which is very annoying.
The native email app doesn't have a push option, draining battery every time it goes fetch.
Android is a powerhouse.
There's gotta be a solution for this.
I would like emails on the same app, and push.
I need a phone for business and the best email phone is still the Blackberry.
Hi guys,
For all those who are looking for having your private domain mails pushed to your phone, without having an Exchange setup, GMAIL does it!
Here is a step by step guide for adding POP/IMAP mail accounts into your GMAIL account and therefore getting the mails pushed to your phone.
Only thing is that the mails take around 15-20 minutes to come through, as GMAIL fetches your POP/IMAP mails into its server every 15 minutes.
http://www.androidcentral.com/using-gmail-your-own-personal-push-mail-server
---
Next alternative is using SEVEN MAIL! this is a brilliant app, very very easy to setup, and gives you mails in 5-10 minutes max!
here is the page where they have a direct download link for the SEVEN app
http://techie-buzz.com/mobile-news/seven-a-push-email-client-released-on-android-2-1.html
and above all, like Gmail, its also FREE!
Airosa said:
Same here.
With 4 email accounts, i feel like the only one that works correctly with push is Gmail.
Other emails have to be set through independent apps, if available, which is very annoying.
The native email app doesn't have a push option, draining battery every time it goes fetch.
Android is a powerhouse.
There's gotta be a solution for this.
I would like emails on the same app, and push.
I need a phone for business and the best email phone is still the Blackberry.
Click to expand...
Click to collapse
I have to agree with you. How could google let us down? the email app is crap.... I miss iphone email client but i hate APPLE
Problem push mail motorola Razr
Hello i just got my razr 3 days ago is running 2.3.5 I just notice that i dont get my emails on time i have to keep refreshing every-time i happen either with gmail app nor email app i try to modify the settings but is not too much to set i try to delete the gmail update and still the same problem, i have also a blackberry and the emails goes straight away to my blackberry and after 30 or 40 to my razr which is very annoying i want to get rid of blackberry, Somebody knows how to fix it? thanks

underperforming email application on Evo

Coming from BlackBerry, I have gotten worried several times already with my new Evo.
In my former Blackberry, also with Sprint, you sent me an email and before three seconds (specially on my Hotmail account) I would feel my Blackberry vibrating already. It was blazing amazing.
On my Evo, I have my email set to sync every 5 minutes, which is the max allowed by the settings. It's set for 5 minutes peak and not peak, and the 7 days of the week.
Last night at 11:30pm I received an email sent at 7pm. The time stamp on the email was 7pm, the email was received at 11:30pm. I saw it because I manually synchronized, otherwise..... This would have never happened with the BlackBerry (who own their own email servers, which have no equal, now I see).
4 hours 30 minutes is not acceptable. This is the worst example, but not the only one. Some of them took 2 hours, some 10 minutes, and about 75% are on time.
The sync is not working every 5 minutes as it should. It's like it just dies out. I have a strong 3G signal, so signal is not the issue.
My phone is still virgin (stock).
Exactly the same is going on with the Weather widget, it wasn't sync-ing, but now the sync settings grayed out on me. I can't even change the settings. The weather application works for me only when I manually sync, yesterday morning it was raining and there was a huge shining sun on my screen, so it's not accu---rate. This noon I still had a full moon on my screen.
I wonder what's going on.
K9 mail brah
Thanks. Installing k9Mail now....
Did u try exchange settings ?
It should push mail s instantly..
drgopoos said:
Did u try exchange settings ?
It should push mail s instantly..
Click to expand...
Click to collapse
no, but I'll try... thanks!
Any change you use a gmail account? The gmail app sends a notification as soon as the e-mail is received, just like the blackberry. If not, perhaps you should forward your e-mails (from hotmail) to a gmail account and bypass the 5 minute syncing issue.
Also, if you're using a task killer, be sure you have your e-mails apps listed as "ignore" otherwise you might kill the syncing and automatic updating.
To summarize:
- If you use Gmail use the Gmail app.
- If you use Exchange use the Exchange option in the Email app.
- If you use IMAP use K9 Mail.
All of the above options will give you push email that is pretty much instant.
rdude said:
To summarize:
- If you use Gmail use the Gmail app.
- If you use Exchange use the Exchange option in the Email app.
- If you use IMAP use K9 Mail.
All of the above options will give you push email that is pretty much instant.
Click to expand...
Click to collapse
email app in andorid has to be refined more, especially push and sync.
I do get into some issues at times, but with froyo , hopefully its going to be solved.
( so far the best sync option for email for me has been my jaibrokeb iphone . no flames please. i am not an apple fanboy and i have never used blackberry )
parousia15 said:
Any change you use a gmail account? The gmail app sends a notification as soon as the e-mail is received, just like the blackberry. If not, perhaps you should forward your e-mails (from hotmail) to a gmail account and bypass the 5 minute syncing issue.
Also, if you're using a task killer, be sure you have your e-mails apps listed as "ignore" otherwise you might kill the syncing and automatic updating.
Click to expand...
Click to collapse
Hi, thanks. Yes, I have a gmail account but that''s the one I just created for the market application. I have had that Hotmail account for about 10 years or more... That one worked perfectly with BBerry. I installed K-9 Mail, which looks great but keeps logging error messages "server allows to log in only once every 15 minutes." I configured this to sync every minute, so I get 15 error messages before it works (syncs). At least the HTC stock mail doesn't have that problem.
I may need to switch to gmail..at least some of the email traffic. I have a task killer but it doesn't kill the mail application or any other system appl. Just flickr, Facebook, Amazon MP3...
rdude said:
To summarize:
- If you use Gmail use the Gmail app.
- If you use Exchange use the Exchange option in the Email app.
- If you use IMAP use K9 Mail.
All of the above options will give you push email that is pretty much instant.
Click to expand...
Click to collapse
Thanks. With Exchange you guys mean an enterprise MS Exchange server, correct? which I don't have access to.
That's what I miss the most of my BlackBerry, the speed to get emails. I made tests with iPhones, Androids, and even Blackberry's on ATT and this Sprint BlackBerry was the best. Not even 3 seconds most of the time, using Hotmail.
Hotmail has recently released the exchange settings. U should try that
It keeps happening with this HTC stock email application. I have 3 different sorts of email accounts setup on it, and it seems that only the one on the foreground works, the other 2 in the background are asleep. If I get an email in one of those sleeping mailboxes, I don't even get a notification, led, nor sound, or anything. I just received an email from 7AM at this time, 1123AM, and just because I checked because I was curious, otherwise.... That prompted me to write this. Just out of frustration. One of those email accounts in the background is a Google account, and it didn't work. I will have to split them into different email applications according to the type of account, as suggested above. I have a strong 3G signal. It has to be something in the implementation. The task killer just kills those flickr, Amazon, Facebook, that's about it. It doesn't kill any system files. Not even google talk.
I'll keep investigating.
Update
In case somebody has the same problem, I am tracking down what's going on here.
Definitely, the problem is caused by one process the Task Killer....is killing...
I'm very surprised. The tasks that are being killed are mostly HTC programs that apparently shouldn't affect the performance of MAIL and WEATHER, but it does. Probably, this is also affecting the other issue I have, the setting of location services being permanently turned off.
Now, which application is it, that is obviously being used by MAIL and WEATHER?
Could it be FOOTPRINTS? Could it be HTC Facebook? Could it be AMAZON MUSIC STORE? Could it be SPRINT NAVIGATION? Or Qik?
Basically, those are the processes being killed.
The way I found out was killing the killer, and restarting all these applications. All of a sudden MAIL and WEATHER started working as expected. Mail refreshes every 5 minutes.
Maybe by killing one of those "dummy" programs above, also kills a thread of hidden processes being used by Weather and Mail.
Interesting.
(maybe somebody knows about this already here or in another forum).

[Q] My and Wife's Email?

Have one arriving today. I anticipate my wife and I both will use it. Basing it in the kitchen.
Anyone know of a reasonable way for it to handle email for both the wife and myself? I'm sure we could access Gmail via the Browser, but just wondering if there is a client. Then of course I expect there to be a login / logout for each of us if it is even possible.
You could configure the Gmail app for one mailbox, and the normal Android mail app for another. They are both accessible by different icons
Gmail can monitor multiple accounts but it doesnt really do what you want to do to separate them.
This is one of my biggest beefs with tablets at the moment, there arent multiple logins. Its assumed that everyone is going to have their own personal tablet with their own bookmarks and such like a phone when it isnt the case. Hopefully Google is quick to recognize this and allow multiple accounts to access the device like a Windows machine.
I'm not sure how it is on honeycomb since the gmail app is newer than the one on the market, but on my phone running gingerbread, adding a second google account creates a separate section in the gmail app so that both accounts have unique folders rather than combining them.
You could of course add one through gmail and another through the stock email app, or access one via the browser.
Gmail will handle two accounts just fine. As long as neither of you have problems with the other having access to your account. In the upper right corner of the gmail app you'll have hte ability to switch between mutliple gmail, or google app accounts. The calendar apps will show all calendars in different colors as well and let you filter out only events from certain accounts if you'd like. Same with contacts.
If all you care about is gmail you just un check everything else in the account sync options and you will easily have your two accounts to access.
The android mail app works quite fine with gmail and push messaging as long as its set up for an exchange account and not gmail which seems counter intuitive but works great
You can also put widgets on the homescreen specific to each account.
This is great information. Many thanks!
The ASUS arrived about 15 minutes ago. Charging it now.
I'll experiment with the various thoughts, and post back how I ended up doing it and how it is working out.
Viper2488 said:
The android mail app works quite fine with gmail and push messaging as long as its set up for an exchange account and not gmail which seems counter intuitive but works great
Click to expand...
Click to collapse
I wouldn't use the Default Mail app for Gmail. You're better off using the actual GMail app.
I added my wife's account to the Gmail app, and it works great.
IMO, Default email app for gmail is crap compared to the gmail app itself.
donatom3 said:
I wouldn't use the Default Mail app for Gmail. You're better off using the actual GMail app.
Click to expand...
Click to collapse
Why not? Works great for me and I prefer it. I'm not sure why I'm better off as it acts pretty much exactly the same, and it lists my inbox subfolders better than the gmail app for me.

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