Using my phone this morning while on charge the usb connector suddenly got very hot. I pulled the USB cable out as quick as possible but it had already melted off the usb connector on the phone, the cable itself was glowing orange and on fire!
The phone still works but clearly I can't change it anymore. HTC support are offline now until the new year so don't know if under warranty or costs of a repair. I've seen the parts on ebay but don't have Torx screw driver (yet) to take about to see the damage clearly.
Does anyone know if you can buy official parts anywhere or just 3rd party replacements on ebay ?
Anyone repaired a usb connector that burnt out ? advice, tips welcome !
it shouldn't burn out! i would demand the repair/replacement even if the phone was out of warranty. are you rooted?
toxic-hero said:
it shouldn't burn out! i would demand the repair/replacement even if the phone was out of warranty. are you rooted?
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Totally agree, go to HTC and request for a replacement, but, were u using htc batteries/charger at that time. But either way there is a reason the warranty is only for 1-2 years, they dont expect the lifespan of phones to be that long and after that period they do expect malfunction(s).
There are some video that u can google out that shows u how to dismantle it.
Yup rooted via HTCDEV and was using an Xtrememac USB charge with Amazon Basics USB cable. The cable is ok looking bar the melted plastic from my phone now burnt on to it. The connector on the phone is about 50% missing so a couple of the connectors touched somehow ? It had been on charge all night, I picked it up, check for any messages and then it went !
Related
Hi guys,
I stupidly plugged my Nexus One USB cable into a higher voltage charger in my car, about 8v-10v I think, and I could immediately smell burning. I unplugged it straight away and the phone died. The result was;
1. I could no longer charge it off the wall charger or computer USB charger, just got zero response, no led's etc.. seemed as though the phone was totally gone.
2. Then I took the battery out and charged it in my external battery charger. When I put the battery back in the phone it turned on and worked perfectly!!! although the battery didn't seem to last as long.
3. When it was powered on an working, it wouldn't pick up the USB connection to my PC. Did nothing.
So.... it seems as though the USB port is obviously not working. Would this be the extent of the damage or would it be something more serious in the phone?
Would the official Google dock allow me to charge the phone and connect it to my computer given that it uses the 3 pin method and not the USB?
Any help would be greatly appreciated.
Cheers,
Morgan
Ahhhh the smell of a resistor going. And within a circuit when one major component goes it will drag some others with it. Which could explain short battery life. Back up your stuff. And look into your options to replace device. Unless you have extencesive knowlege on micro surface mounted printed circuit board components and measureing values.
good day.
I don't have any knowledge of circuit boards so is there any other options to repairing this device? It is basically brand new!
Is there any chance that a dock would allow me to charge it?
If not, can I replace the main board? I disassembled it yesterday and know how to change it out.
spartain27 said:
Is there any chance that a dock would allow me to charge it?
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Just guessing, but no. The cooked components for the charging circuit would also be in parallel to the dock port.
spartain27 said:
If not, can I replace the main board?
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If you can find someone to sell it to you. yes
spartain27 said:
I disassembled it yesterday and know how to change it out.
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There goes any hope for a warranty claim.
good day
wtf...
tablet wasnt charging. The charger was plugged into the outlet with the usb cable connected.
i noticed my tablet was dead and when i go to charge it, i feel the cable is hot..
then notice rubber/plastic casing that covers the pin connection, is melted.
(the part with ASUS name)
not sure where to see the model number. i just smelled it and its not good... fawk
I wonder if they got the same company as apple to make the proprietry cables lmao
But seriously thats not cool send the pics to asus they will probably send you a new one and a cover or something to keep you happy
Sent from my tf101 using xda premium 1.59Ghz
Why is the wires exposed? Modified connector?
34Ford said:
Why is the wires exposed? Modified connector?
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Look at the insulation around the wire it is also burnt not modified
Sent from my tf101 using xda premium 1.59Ghz
wow , mine become very hot too , i always disconnect the wall charger because of this
Contact ASUS, send them pics. Do Not send them the unit yet. If they don't replace it immediately, send it to UL Labs.
Asus tech support have the tendency to not think at all and just declare your warranty voided because the outside is melted or whatever. They always claim it's a sign you tamper with it.
i9apps said:
wow , mine become very hot too , i always disconnect the wall charger because of this
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i have to do so as well
With the history ASUS has with AC power adapters we all need to keep a watchful eye on our adapters. It appears they maybe under built. Meaning the components used in their construction are not big enough to handle the load.
Maybe we need to follow DEVCAKE's thread and build an AC adapter?
hshoem1
By the way my adapter died yesterday.
I've never noticed anything with my TF's charger (I just worry about the cable getting damaged at the docking connector), but now that you metion that...did notice that my Eee PC's charger always did get awefully hot at the brick :-S
So i called yesterday after i got lost in that crap website. most links would end up dead.
The rep gave me an RMA number and emailed me instructions.
I sent them an email with the pic. THanks for the suggestion. Hopefully i can get something resolved.
For now...i cant even charge the damn thing.
I know this is almost a month old since the last post, but curious to know, did they give you any push back or require the old 1 back?
Same here. My Asus charger is very very hot. I need to emphasize the very because its really very hot.
These chargers are very cheap. Running hot is a known issue and if it quits working put it in a ziplock bag and put it in the freezer for 30 minutes. Sounds stupid but it will reset the overload switch in the charger. I've done it. I also don't keep my tab on the charger all the time.
Sent from my Transformer TF101 using xda premium
Ever since I got my first asus product, (eee pc 2Gig surf) I have had charger issues. They always make them very flimsy. My transformers charger gets extremely hot as well. My grandpa owns a viewsonic gTab and the charger for that doesn't burst into flames like mine when he charges it. Thanks for the pictures, I won't leave it plugged in when its not charging anymore.
Sent from my HERO200 using XDA App
thebadfrog said:
These chargers are very cheap. Running hot is a known issue and if it quits working put it in a ziplock bag and put it in the freezer for 30 minutes. Sounds stupid but it will reset the overload switch in the charger. I've done it. I also don't keep my tab on the charger all the time.
Sent from my Transformer TF101 using xda premium
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I had to do something like this with my ASUS netbook. It had an indicator light on it that would randomly stop working because it got too hot. Had to unplug it for up to an hour to get it to work again. On that note anyone know of any third party transformer chargers that work better/less hot?
gdeeble said:
I know this is almost a month old since the last post, but curious to know, did they give you any push back or require the old 1 back?
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I sent them the damages unit and they sent me a new one. Rep didn't ask any questions after I explained why I needed an RMA number
turbulent28 said:
I sent them the damages unit and they sent me a new one. Rep didn't ask any questions after I explained why I needed an RMA number
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Did you include the socket adapter (UK/usa/europe plugs)? Or just the bare adapter...
Have to send it in as well (getting it picked up tomorrow) and wondering whether or not to include the plugs/adapter.
i love how asus charges $50 for this overheqting piece of **** charger. if they are going to pull an Apple on pricing then the quality better be top notch
Mine died to (I don't really know from what but i'm guessing from overheating or some low quality issue), and I found a perfectly fine 12v output AC adaptater with USB port for 10$ in a supermarket. It's a little heavier but have a much longer cable and doesn't threaten to burn my house during the night.
But loosing the USB cable itself must be anoying.
Until yesterday, my TF700 was working perfectly fine, but now I'm concerned as the battery in both the dock and the tablet have stopped working.
The AC adaptor's connected to the dock and I always charged both the tablet and the dock together for the most part.
I went to check the device this morning and suddenly found that they're not working at all.
Yesterday evening, I tried switching on the tablet and it would switch on and reach the ASUS screen, but not fully boot up.
I bought it from Amazon's Amazon Warehouse division and I have until the 31st to return this, but in the meantime, I'd like to know why the batteries have died on me suddenly and is there anything I can do about it.
borgmanjayce said:
Until yesterday, my TF700 was working perfectly fine, but now I'm concerned as the battery in both the dock and the tablet have stopped working.
The AC adaptor's connected to the dock and I always charged both the tablet and the dock together for the most part.
I went to check the device this morning and suddenly found that they're not working at all.
Yesterday evening, I tried switching on the tablet and it would switch on and reach the ASUS screen, but not fully boot up.
I bought it from Amazon's Amazon Warehouse division and I have until the 31st to return this, but in the meantime, I'd like to know why the batteries have died on me suddenly and is there anything I can do about it.
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If it's a genuine hardware failure, you'd have to return -- unless you're very proficient at handling and replacing sensitive electronics yourself (microwelding, for example).
It has been reported before, and could be fixe din almost every case by letting the 700 be dead for at least an hour, and then let it fully charge while off (!) -- just let it sit hoked up to the wall charger for at least 8 hours. Then try to turn it on again.
Good luck.
MartyHulskemper said:
If it's a genuine hardware failure, you'd have to return -- unless you're very proficient at handling and replacing sensitive electronics yourself (microwelding, for example).
It has been reported before, and could be fixe din almost every case by letting the 700 be dead for at least an hour, and then let it fully charge while off (!) -- just let it sit hoked up to the wall charger for at least 8 hours. Then try to turn it on again.
Good luck.
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I'll give that advice of yours a try especially as I don't want to have to return it if it's something that can be easily sorted out.
borgmanjayce said:
I'll give that advice of yours a try especially as I don't want to have to return it if it's something that can be easily sorted out.
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It never hurts trying -- you aren't exactly the first to describe this, but luckily, pretty much all of the others were saved.
I finally managed to get the problem sorted out as it seems that the connection to the port on the keyboard had somehow come a bit loose without me noticing it.
Unfortunately, I have a new problem in that the cable itself seems to have died in that it won't work any more with the adapter as it started crackling a bit when I knocked the connector attached to the AC adaptor itself gently by accident. :crying:
borgmanjayce said:
I finally managed to get the problem sorted out as it seems that the connection to the port on the keyboard had somehow come a bit loose without me noticing it.
Unfortunately, I have a new problem in that the cable itself seems to have died in that it won't work any more with the adapter as it started crackling a bit when I knocked the connector attached to the AC adaptor itself gently by accident. :crying:
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Well, I hope I am right in assuming this is not your luckiest week, huh? Is the cable damaged near the wall charging part? (That's what I understand.) The replacement cables probably are not that expensive, so I'd plonk down on a new one instead of initiating "daredevil repair mode".
Saying that gives me that MacGyver feeling. Duct tape and a pair of scissors would be all that he needs to fix this.
Oh, and maybe a pair of toothpicks and an old sock, just for looks.
MartyHulskemper said:
Well, I hope I am right in assuming this is not your luckiest week, huh? Is the cable damaged near the wall charging part? (That's what I understand.) The replacement cables probably are not that expensive, so I'd plonk down on a new one instead of initiating "daredevil repair mode".
Saying that gives me that MacGyver feeling. Duct tape and a pair of scissors would be all that he needs to fix this.
Oh, and maybe a pair of toothpicks and an old sock, just for looks.
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The cable itself is fine (it's not worn down to the wire literally like a lot of cables and AC adapters you get for devices like iPods and Galaxy S II's), it's just that it has this weird burnt-like smell at the end connector that plus into the USB socket on the AC adaptor.
As for replacement cables, I'm surprised that they're not that easy to buy offline.
borgmanjayce said:
The cable itself is fine (it's not worn down to the wire literally like a lot of cables and AC adapters you get for devices like iPods and Galaxy S II's), it's just that it has this weird burnt-like smell at the end connector that plus into the USB socket on the AC adaptor.
As for replacement cables, I'm surprised that they're not that easy to buy offline.
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Agreed -- buying them offline is a definite hassle. I have seen them online, though, and you can even hunt down the charger parts or the TF101 and TF201 Prime. They will work flawlessly.
BTW and FWIW (gotta love acronyms), my charging cable smells a bit funny at the end too. This specific one has to put through a lot of power, so I'm not even that surprised.
MartyHulskemper said:
Agreed -- buying them offline is a definite hassle. I have seen them online, though, and you can even hunt down the charger parts or the TF101 and TF201 Prime. They will work flawlessly.
BTW and FWIW (gotta love acronyms), my charging cable smells a bit funny at the end too. This specific one has to put through a lot of power, so I'm not even that surprised.
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The net of this ... power smells! (sorry, couldn't resist!)
FordPrefect said:
The net of this ... power smells! (sorry, couldn't resist!)
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LOL!
In all seriousness though, I love my TF700, it's just a shame that it's such a pain in the ass (not literally!) to buy official accessories in the shops and it's not as if you can buy a USB cable for it in the shops unlike ones for the iPod, iPad and iPhone.
borgmanjayce said:
LOL!
In all seriousness though, I love my TF700, it's just a shame that it's such a pain in the ass (not literally!) to buy official accessories in the shops and it's not as if you can buy a USB cable for it in the shops unlike ones for the iPod, iPad and iPhone.
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No, it's a definite PITA
-- I had hoped that the new EU rulings concerning all smartphones needing to provide a microUSB charging input would extend to tablts, but so far this has not been the case, unfortunately.
FordPrefect said:
The net of this ... power smells! (sorry, couldn't resist!)
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I risked saying that the tip of my ... smells funny on the interwebz and came away with it! </increased self-esteem>
LOL!
Just giving you guys a update concerning my device: It seems now that both batteries don't want to work any more for some reason or other as of yesterday. I've checked both the official USB cable and a third-party cable plugged into the official USB plug and they're not charging up the device at all.
The tablet can connect to my laptop as a media device without any problems, but I'm confused as to why it's not working at all when plugged into a USB adapter.
In any case, I'm going to order a AC adapter from eBay later today and see if that works or not.
borgmanjayce said:
Just giving you guys a update concerning my device: It seems now that both batteries don't want to work any more for some reason or other as of yesterday. I've checked both the official USB cable and a third-party cable plugged into the official USB plug and they're not charging up the device at all.
The tablet can connect to my laptop as a media device without any problems, but I'm confused as to why it's not working at all when plugged into a USB adapter.
In any case, I'm going to order a AC adapter from eBay later today and see if that works or not.
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Click to collapse
I wish you the best of luck! :good:
I went to charge my phone today but all of a sudden I couldn't just plug it in and have it charge like I normally do. I have to pull my cord toward the front of my phone to get it to charge and I have to leave it like that. I thought it might be a bent connector since I have to force the contact points together, but I don't want to risk anything. I know its not the cord as I have tried 3 different ones and I have used both a computer and a AC adapter to attempt to charge it.
Can I buy a replacement charging port or could it be something else?
Thanks,
aman207
aman207 said:
I went to charge my phone today but all of a sudden I couldn't just plug it in and have it charge like I normally do. I have to pull my cord toward the front of my phone to get it to charge and I have to leave it like that. I thought it might be a bent connector since I have to force the contact points together, but I don't want to risk anything. I know its not the cord as I have tried 3 different ones and I have used both a computer and a AC adapter to attempt to charge it.
Can I buy a replacement charging port or could it be something else?
Thanks,
aman207
Click to expand...
Click to collapse
As our phones age, this can become a problem. A few months ago, same thing happened to my phone. I called T-Mobile and asked if the charging ports could be repaired. The bad news is that (according to T-Mobile), they can't be repaired economically. The good news is that they'll send you a replacement phone at no charge.
Mobiletechvideo fixed mine for $35.
DickyG said:
As our phones age, this can become a problem. A few months ago, same thing happened to my phone. I called T-Mobile and asked if the charging ports could be repaired. The bad news is that (according to T-Mobile), they can't be repaired economically. The good news is that they'll send you a replacement phone at no charge.
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Hm well that's unfortunate. I forgot to mention that I'm with wind. They charge for warranty repair after 1 year from original purchase date. I'm going to try to go to a warranty center to see how much it is.
Sent from my ASUS Transformer Pad TF300T using Tapatalk
I can not charge my phone due to the charging port not working does anyone know how to fix it or know somewhere where that I can buy a replacement?
aliexpress.com should still have them. the clone gionee e8 on there may also have the right ones but without a vibrate motor. did it myself fairly easily. have to remove the screws, take the 3 cover panels off as they overlap each other and then the vibrate motor is glued to the frame, pry it off carefully, remove the daughterboard and put in the new one which probably wont have a vibrate motor. those wires are too small for me to feel ok with soldering so i have mine without vibrate capability.
devingubler1 said:
aliexpress.com should still have them. the clone gionee e8 on there may also have the right ones but without a vibrate motor.
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I tried that, I bought 2 from them and they both did not work. It was able to recognize that it was connect but not charge at all.
sorry to hear that. our order worked for us, we got the 10-pak from Shop6205620 ; super long description but here it is: 10pcs NEW For Gionee E8 GN9008 USB Charger Charging Port Ribbon Flex Cable Micro USB Dock Connector Repair Spare Parts. it looks like they have more. just trying to help, hope you get it going. if you want to sell it let us know.
devingubler1 said:
sorry to hear that. our order worked for us, we got the 10-pak from Shop6205620 ; super long description but here it is: 10pcs NEW For Gionee E8 GN9008 USB Charger Charging Port Ribbon Flex Cable Micro USB Dock Connector Repair Spare Parts. it looks like they have more. just trying to help, hope you get it going. if you want to sell it let us know.
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Click to collapse
I had same problem nothing would charge battery, finding anyone to fix USB port was not happening it was like a hell especially a tech called me on Sat afternoon said he'll fix it drop it off by 4 pic up by 6:30 pm I asked if he had the charging port he said yes it's an easy fix.
I didn't feel like this was a good move only because of warranty I would have repaired it but it was a weekend no one at Blu Corp.& I needed my phone after returning to phone store I waited for someone to come out so I could pay and leave, the look on the guy's face I knew something happened as he tells me the tech couldn't fix it, so I asked why did he call me to drop my phone off if couldn't do it. He said he had the part and it's an easy fix..1 month later after battery warranty expired I opened it up and the charging port fell to the floor that dude resoldered all the tracks off the board he screwed it up so bad no one wanted to fix it. But I decided to find a way to resolve this problem that everyone has been going through and since I couldn't salvage my phone, I researched the wireless devices I called Qi Corp. Talked to person with best knowledge of their products, called Blu Corp asked if wireless devices worked on their phones using receiver lady said no. Turns out they never tried I was so bent over what happened and hearing more stories of people like yourself I found away to charge that phone I bought the Qi ( Chee) receiver (B) and bought the wireless charger that has a USB type connection a fast charger type and regular as if wall plug..It worked I love the charger the receiver I leave connected in charging port and using the gel type case it's like a thin coat enough to charge the battery and my current Blu Pure is not my old phone repaired I only paid $130.00 barley used made sure the battery could be charged and it's working perfectly...I leave receiver connected so whatever damaged the charging port wasn't going to do it on this phone...
I have told many Companies that wireless receiver and chargers work BLU was the only Company that wasn't thrilled about it...
Make sure you get it in writing if you find a tech to help fix your phone..GOOD LUCK