I installed Jelly Bean update with Sense 4+ on Christmas eve. Since then my WiFi connects but when I got to use data, say email internet or even some apps it says no data connection. The WiFi symbol is active in status bar showing full bars.
I'm hoping someone has some ideas as I'm having no luck. Thanks
I've still been working at this. I've logged into my modem/ router and it recognise my phone on a wireless connection.
I've deleted and reconnected my connection on the phone. Re booted phone and modem several times.
I've yet to try my phone on another network. But my laptop connects to WiFi ok and phone was working fine untill the update.
DylanRB said:
I've still been working at this. I've logged into my modem/ router and it recognise my phone on a wireless connection.
I've deleted and reconnected my connection on the phone. Re booted phone and modem several times.
I've yet to try my phone on another network. But my laptop connects to WiFi ok and phone was working fine untill the update.
Click to expand...
Click to collapse
Sounds identical to this guy:
http://forum.xda-developers.com/showthread.php?t=2070160
Maybe you guys can continue within 1 thread?
Once again sounds like a DNS problem.
Try to prove that your handset has correct DNS settings. Also try to find something you 2 have in common with your setup. Is it the same ISP, same modem, same whatever?
Maybe ring Telstra and ask them?
DylanRB said:
I installed Jelly Bean update with Sense 4+ on Christmas eve. Since then my WiFi connects but when I got to use data, say email internet or even some apps it says no data connection. The WiFi symbol is active in status bar showing full bars.
I'm hoping someone has some ideas as I'm having no luck. Thanks
Click to expand...
Click to collapse
I found that I had the same issue and downloaded WiFi Manager and changed my DNS/Gateway settings. This fixed the problem. I'm not too sure what may have caused the problem initially but I do know my router uses 192.168.1.254 as its address. This could have something to do with it however this is just a theory.
GingerNinja88 said:
I found that I had the same issue and downloaded WiFi Manager and changed my DNS/Gateway settings. This fixed the problem. I'm not too sure what may have caused the problem initially but I do know my router uses 192.168.1.254 as its address. This could have something to do with it however this is just a theory.
Click to expand...
Click to collapse
I changed my gateway settings, which had defaulted to something completely wrong, and can confirm it fixed accessing the net for me to, thanks!
I just downloaded WiFi manager (I'm having the same problem). Any idea what I do from here? I'm using a Netgear router, and I can still connect to the modem settings on 192.168.0.1 but that's all.
vlad11 said:
I just downloaded WiFi manager (I'm having the same problem). Any idea what I do from here? I'm using a Netgear router, and I can still connect to the modem settings on 192.168.0.1 but that's all.
Click to expand...
Click to collapse
I didn't find wifi manager to be any help with the problem specifically. But changing the gateway worked for me.
Settings > Wifi > Long Press on network > Modify > Show advanced options > IP Settings > Static >
Then I scrolled to Gateway, where I removed the existing numbers and entered the IP address of my modem (not router, unless its an modem/router combo).
Leaving all other settings as they were, this worked fine for me. I don't know if you may also need to change DNS 1, or if you will have to configure a static IP on your router, but I didn't. Hope that helps
Aloysius496 said:
I didn't find wifi manager to be any help with the problem specifically. But changing the gateway worked for me.
Settings > Wifi > Long Press on network > Modify > Show advanced options > IP Settings > Static >
Then I scrolled to Gateway, where I removed the existing numbers and entered the IP address of my modem (not router, unless its an modem/router combo).
Leaving all other settings as they were, this worked fine for me. I don't know if you may also need to change DNS 1, or if you will have to configure a static IP on your router, but I didn't. Hope that helps
Click to expand...
Click to collapse
I just went all out and changed all settings, including setting a static IP. After dealing with Tech Support, "factory reset your device to isolate issue" I just wanted to attack every possibility. It seems from previous posts this may just be a Gateway issue. I should have known to long-press on the network to access advanced options. Amateur error.
Related
Hi anyone with previous experience on vodafone
Im reasonably down with how android works (after owning,rooting and flashing etc for 18 months with Desire)
but why the hell cant i conect via wifi!!
i can connect to networks ok but phone refuses to pull in any data be that mail, facebook, market or internet
Seriously, i cant figure this out at all, anyone have an idea ?
First evening with a new phone ruined!!
InspectorFrost said:
i can connect to networks ok but phone refuses to pull in any data be that mail, facebook, market or internet
Click to expand...
Click to collapse
So you can connect your phone to a wireless connection, it just doesn't download anything? In that case, have you checked the same wireless connection with another device?
sjgore said:
So you can connect your phone to a wireless connection, it just doesn't download anything? In that case, have you checked the same wireless connection with another device?
Click to expand...
Click to collapse
Yes and Yes....im seriously stumped !
the only thing i can think is that theres some sort of wifi radio issue on my phone , but id have thought that would manifest by not connecting to the network rather than not pulling in data .
ive factory reset phone a couple of times and reset my router, no issues on other devices
think ill go back to the store for exchange as im not really prepared and shouldnt have to piss around with a brand new device
its a weird one
Have you tried changing the channel of your router? Try a lower number, like 11. Or temporarily removing any encryption and/or changing encryption type?
Did u try resetting your router? I had the same problem last night. Taught it was my phone. Ended up being my router. Go figure ;-p
Sent from my HTC Glacier using XDA Premium App
kfgtboypsp said:
Did u try resetting your router? I had the same problem last night. Taught it was my phone. Ended up being my router. Go figure ;-p
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Tried that....now at work and connects fine to the network, deffo must be an issue with my home network
Problem for me is that networks and the like aren't really my bag , ive had a look at the admin page on the router and can see its connected and theres nothing immediatly obvious that i could say "that looks suspect"
so im not sure what the answer is
all my other devices mac, pc ipod/phone and previous htc work well and have never had an issue
getting on my tits a little
ill have another fiddle later and see what i can do
cheers for the comments tho
otherwise, i do like the form factor of the phone and ill even give sense a good go befor i probably switch over to ADW or maybe launcherpro
Solved!
Set up static IP address on phone ..... Worked like a charm
I find the same, except I think it has to do with encryption. I have tried with wep and wpa and I get an IP address but cannot browse. On unsecured it works just fine.
Like you found a static IP works, but I think it is the static DNS that is actually the issue here.
This is a cumbersome workaround if you use wifi all over the place, so I downloaded Static Wifi which says it will store settings per connection.
The only issue with this is that I think the device has to be rooted for this to work
Have you tried using the opendns settings
208.67.222.222
208.67.220.220
wifi reconnect
Hi all
Perhaps we all have the same issue
I have the HTC Sensation with almost 2 weeks now and i am having one continuous issue.
I have wifi set up at home the phone connects ok,however i also have a TV/Video sender,when i need to use the TV/Video sender i have to turn off the wifi(not ideal).The problem occurs when i turn off the TV/Video sender and turn the wifi back on,the phone will connect with the modem but not to the internet,Facebook,Twitter,emails will not sync,while testing i have discovered that if i "kill" facebook and Twitter and restart the apps all is ok again i.e facebook,Twitter and emails all sync.
Does anybody have an idea what is causing this ?
Rgds
Clinton
I seem to have managed to resolve this by setting the security to wpa2 and i also altered the dhcp scope to force a new range of ip addtrsses higher up. Since I did that I've had no problems.
Started with 2.3.6, OTA to ICS failed repeatedly, finally fxz'd to 2.3.5, then OTA to 2.3.6 then to ICS per jimbridgman's instructions. Everything worked perfectly except for the WiFi, which under "WI-FI NETWORKS" now constantly flashes between "Connecting..." and "Saved, secured with WPA2". But there is no connection and the signal shows very low (which it's not). If I forget the connection the network shows up very strong. This connection had been working flawlessly with both the phone and my laptop since April.
Under "Wi-Fi Settings" , if I hold down on the network and go to "Modify Network" and under "Show advanced options", the "IP settings" were set to DHCP which should have worked, but if I change it from DHCP to Static, an incorrect IP comes up (192.168.1.128, should be 192.168.0.128) AND the "Save" button goes dark! I can edit the address and gateway and all the other settings but it won't save them.
I have rebooted the phone and the wifi router several times and changed some of the settings on the router. I also tried turning off all 3 devices, started the router, then the phone, then the laptop, all to no avail. Reverted the settings on my router. Never had a connection problem on the laptop through all of this.
Rooted the phone also per jimbridgman’s instructions. Installed Titanium Backup. Uninstalled the ATT Smart wifi app (I KNOW, SHOULD HAVE FROZE IT INSTEAD) with no change. Reinstalled the app from the Play Store. No change. Froze Smart Actions from Titanium Backup, that did seem to change to flash pattern on the wifi network, and I can now set it to “AUTO” from DHCP, which I wasn’t able to do before, but otherwise there is no real change. I did reboot after each change.
I sure hope someone can help a NOOB with this… I need the wifi.
Thanks in advance,,
Wireless N protocol
After fiddling with this most of the day I looked at the connection attempts from the router interface: Apparently the Atrix 2 is NOT using wireless N anymore, and the rest of my network is.
Anyone know how to set the wireless protocol in the Atrix 2?
Connected in G mode
Changed the router to mixed mode and the A2 connected, checked the client list on the router and it connected in wireless G mode. Ugh. I'd really like to keep this thing in the N mode.
Any suggestions? Anyone else seeing this? There's gotta be a way to change it to N mode, especially since it was using that mode exclusively before ICS.
Thanks,
Hi
My Sensation is having problems with the WIFI in my home. When I visit other people and use their WIFI I dont experience the same issues, which leads me to believe that it is an issue with my router.
The problem is that I have to turn the wireless off and on again on the phone a few times a day, because it suddenly doesnt work. When it happens the phone shows full WIFI bars and tells me that it is connected, but it doesnt work. But after turning it off and on, it always works again.
I have tried changing the channel to 11 in the router but that hasnt helped. Is there a solution to this very annoying issue?
skoins said:
Hi
My Sensation is having problems with the WIFI in my home. When I visit other people and use their WIFI I dont experience the same issues, which leads me to believe that it is an issue with my router.
The problem is that I have to turn the wireless off and on again on the phone a few times a day, because it suddenly doesnt work. When it happens the phone shows full WIFI bars and tells me that it is connected, but it doesnt work. But after turning it off and on, it always works again.
I have tried changing the channel to 11 in the router but that hasnt helped. Is there a solution to this very annoying issue?
Click to expand...
Click to collapse
Nobody? If it is because it has been posted before I would really appriciate a link to the thread as I an unable to find an answer to this issue.
Thanks
skoins said:
Nobody? If it is because it has been posted before I would really appriciate a link to the thread as I an unable to find an answer to this issue.
Thanks
Click to expand...
Click to collapse
Besides obviously getting another router, have you tried removing the wifi connection from your list, reboot and then adding the wifi back on like a new connection? Besides not knowing your current setup (what rom you are on, if any) and when you select menu to bring up the advanced menu, is the 'avoid poor connections selected' or available as an option? Also is there a wi-fi frequency band option? If so make sure you have auto ticked off.
kpjimmy said:
Besides obviously getting another router, have you tried removing the wifi connection from your list, reboot and then adding the wifi back on like a new connection? Besides not knowing your current setup (what rom you are on, if any) and when you select menu to bring up the advanced menu, is the 'avoid poor connections selected' or available as an option? Also is there a wi-fi frequency band option? If so make sure you have auto ticked off.
Click to expand...
Click to collapse
Im on stock 4.03.
I have now tried your suggestions. Removed the wifi connection, rebooted and reconnected. I will let you know how that turned out.
I dont have any of the options in the wifi menu that you mention, however I do have the option of using a static IP, would that maybe help?
I still have that issue when on ICS 4.0.3/4 Sense 4. But not Sense 3.5/6 and Jellybean. I put out a logcat but they told me to use WiFIX but that never did me anything. They also told my my security on my router WPA/WPA2 is not supported well in Sense 4 or something. I'm just patiently waiting for someone to help me with that same problem so I can try ICS stock and Sense 4.
richie390 said:
I still have that issue when on ICS 4.0.3/4 Sense 4. But not Sense 3.5/6 and Jellybean. I put out a logcat but they told me to use WiFIX but that never did me anything. They also told my my security on my router WPA/WPA2 is not supported well in Sense 4 or something. I'm just patiently waiting for someone to help me with that same problem so I can try ICS stock and Sense 4.
Click to expand...
Click to collapse
maybe changing the security on the router would be worth a try... nothing seems to help so far
skoins said:
Im on stock 4.03.
I have now tried your suggestions. Removed the wifi connection, rebooted and reconnected. I will let you know how that turned out.
I dont have any of the options in the wifi menu that you mention, however I do have the option of using a static IP, would that maybe help?
Click to expand...
Click to collapse
Any change? As for the static IP, I wouldn't mess with it unless you know what you are doing in that respect.
kpjimmy said:
Any change? As for the static IP, I wouldn't mess with it unless you know what you are doing in that respect.
Click to expand...
Click to collapse
It still doesnt work...
My new idea is that it could be something to do with the router. According to some threads ive across the phone doesnt like wireless n networks and wpa/wpa2 security. I think my router is setup with those two things. I guess I will try changing that. If that doesnt help maybe setting up a static IP would be worth a try
skoins said:
maybe changing the security on the router would be worth a try... nothing seems to help so far
Click to expand...
Click to collapse
skoins said:
It still doesnt work...
My new idea is that it could be something to do with the router. According to some threads ive across the phone doesnt like wireless n networks and wpa/wpa2 security. I think my router is setup with those two things. I guess I will try changing that. If that doesnt help maybe setting up a static IP would be worth a try
Click to expand...
Click to collapse
I would change my security but I have about 10+ devices connected in the household and once you change it they don't reconnect; you have to re-enter the password and everything. The downside in my household at the moment. But as for the StaticIP. I wouldn't mind doing that to be honest. Let me know how these two options work out for you because I might make a change to my router settings if one of these works out.
I had the same problem after upgrading to ICS. It seems that even if you have set your ip to static it still wont connect to the internet. This is because there is no option to change the subnet mask address from the usual static ip config. Try installing any DNS setting tool to your phone and check the setting on your ip again. Hope this helps.
I just got this phone few days ago and everything was great, up to yesterday. When i got home my phone cant seem to connect with my home network anymore. I have no idea what is going on and tried many suggested fixes like forgetting and reconnecting, resetting router, i even did a factory reset for my phone and tried few apps on the play store. Can anyone help me with this? Thanks so much for your time:crying:
sora2kairi said:
I just got this phone few days ago and everything was great, up to yesterday. When i got home my phone cant seem to connect with my home network anymore. I have no idea what is going on and tried many suggested fixes like forgetting and reconnecting, resetting router, i even did a factory reset for my phone and tried few apps on the play store. Can anyone help me with this? Thanks so much for your time:crying:
Click to expand...
Click to collapse
Can you connect to any other wifi network?
If yes, then there is a problem with your home wifi router.
If no, then there is a problem with your phone.
EDIT: After a bit of searching, i came up with this,
Your wireless network may need to have your devices mac address before it can recognize and grant wifi access to that device.It turns out you need to add the mac address to your router so that it can let the device associated with the mac address connect to the network. If you don't know how to do this, or can't find another solution, call your network provider for assistance. They should be able to help you out. I cannot tell you how to fix your problem because I don't know (and don't want to know lol) your router address / IP address and password.
dagger said:
Can you connect to any other wifi network?
If yes, then there is a problem with your home wifi router.
If no, then there is a problem with your phone.
EDIT: After a bit of searching, i came up with this,
Your wireless network may need to have your devices mac address before it can recognize and grant wifi access to that device.It turns out you need to add the mac address to your router so that it can let the device associated with the mac address connect to the network. If you don't know how to do this, or can't find another solution, call your network provider for assistance. They should be able to help you out. I cannot tell you how to fix your problem because I don't know (and don't want to know lol) your router address / IP address and password.
Click to expand...
Click to collapse
Yeah, i added my phones MAC address to the router already. Havent tried other wifi network since i've been home since this happened.. i hope its not my phone :crying:
sora2kairi said:
Yeah, i added my phones MAC address to the router already. Havent tried other wifi network since i've been home since this happened.. i hope its not my phone :crying:
Click to expand...
Click to collapse
Better check if your phone can connect to other WiFi network or not and then report back here..
Sent from my GT-I9070 using Tapatalk
reset ur home router and also delete ur home router from the phone and then try again with different wifi securtiy on ur router
Sent from my IM-A870K using Tapatalk 2
Hi,
I've a problem with my Mate 9 (MHA-L29B, 4G/64G).
I can switch on WIFI but after 1-2 seconds it will switch off automatically. No wifi networks are displayed. Other networks (mobile, bluetooth) and all other functions
are working normally.
I have already tried factory reset and wipe cache(s) several times.
I also tried to downgrade to android 8. Still no luck.
Could it be a hardware problem? Could I change the motherboard?
I already looked on aliexpress for motherboards, could I change to a mate 9 pro MB?
Many thx.
gpaschke said:
Hi,
I've a problem with my Mate 9 (MHA-L29B, 4G/64G).
I can switch on WIFI but after 1-2 seconds it will switch off automatically. No wifi networks are displayed. Other networks (mobile, bluetooth) and all other functions
are working normally.
I have already tried factory reset and wipe cache(s) several times.
I also tried to downgrade to android 8. Still no luck.
Could it be a hardware problem? Could I change the motherboard?
I already looked on aliexpress for motherboards, could I change to a mate 9 pro MB?
Many thx.
Click to expand...
Click to collapse
It's maybe not motherboard but WiFi antenna connection or so.
If you use a back- case, try without
While WiFi is connected, do you see a strong signal if you are close to the AP - test with some app like WiFi Analyzer
https://play.google.com/store/apps/details?id=com.vrem.wifianalyzer
Unfortunately I cannot connect to any wifi network, because no network is shown.
see here:
h t t p s://file.io/DF0w3v
any idea, anyone??
What is your firmware version
Azan Mughal said:
What is your firmware version
Click to expand...
Click to collapse
Modell:MHA-L29
Build: 9.0.1.191 (C432E7R1P8)
EMUI:9.0.1
Android:9
Hi there,
got the same issue -any solution or Idea?
i am on:
Modell:MHA-L09
Build: 9.0.1.158 (C432E6R1P8)
EMUI:9.0.1
Android:9
The problem ocured last week. (29-09-2019). I was on android 8 and upgraded to 9 in the hope of solving the problem - unfortunatly that did not work out.
Also had a look at the antennass -they seem ok.
Interesting!
I've started with the same issue.
I actually had the issue about 4 weeks ago (don't recall it following any update/issue), I turned the phone off for half an hour, restarted it & it was OK.
Then yesterday afternoon (7th Oct) it started again & nothing has fixed it. I know I had WiFi working because my phone showed I was using WiFi Calling when I made a call but shortly after that, I noticed the problem had started.
I'm on (phone is 'up to date'):
Model: MHA-L09
Build: 9.1.0.252(C432E7R1P8)
EMUI: 9.1.0
Android 9
Just noticed in WiFi settings, it says IP address is unavailable, however when I go to - About Phone > Status it does offer an address.....
Kroy73 said:
Interesting!
I've started with the same issue.
I actually had the issue about 4 weeks ago (don't recall it following any update/issue), I turned the phone off for half an hour, restarted it & it was OK.
Then yesterday afternoon (7th Oct) it started again & nothing has fixed it. I know I had WiFi working because my phone showed I was using WiFi Calling when I made a call but shortly after that, I noticed the problem had started.
I'm on (phone is 'up to date'):
Model: MHA-L09
Build: 9.1.0.252(C432E7R1P8)
EMUI: 9.1.0
Android 9
Just noticed in WiFi settings, it says IP address is unavailable, however when I go to - About Phone > Status it does offer an address.....
Click to expand...
Click to collapse
Maybe the IP address in About/Status corresponded to Mobile Network.
But it may mean that you loose WLAN upon Wireless call - maybe try to test more what really happens then (eg, compare Status/About and WiFi Settings before and after the Wireless call)
You could also try with/without WiFi+ enabled under WiFi/Menu
zgfg said:
Maybe the IP address in About/Status corresponded to Mobile Network.
If connected to both Mobile and WLAN, About/Status must show two IP addresses like on the screenshot (in my case they were: first Mobile IPv4 and second WLAN IPv6)
But it may mean that you loose WLAN upon Wireless call - maybe try to test more what really happens then
You could also try with/without WiFi+ option under WiFi/Menu
Click to expand...
Click to collapse
Yes sorry, there are 2 IP addresses in About/Status which seems strange as there is definitely no wifi connection - I'm struggling in different parts of my house due to intermittent mobile signal.
Turning off WiFi+ hasn't made any difference.
It won't offer me a WiFi call as there is no wifi connection.
Kroy73 said:
Yes sorry, there are 2 IP addresses in About/Status which seems strange as there is definitely no wifi connection - I'm struggling in different parts of my house due to intermittent mobile signal.
Turning off WiFi+ hasn't made any difference.
It won't offer me a WiFi call as there is no wifi connection.
Click to expand...
Click to collapse
Are the two addresses like on my screenshot, IPv4 (my first) and IPv6 (my second).
That means that you were given by the same media both IPv4 and IPv6 address
Eg, try like you are now at home by switching off WiFi and Mobile Data on, and then with Mobile Data switched off and WiFi on.
Then you will be sure that both IPv4 and IPv6 correspond to the samenetwork
zgfg said:
Are the two addresses like on my screenshot, IPv4 (my first) and IPv6 (my second).
That means that you were given by the same media both IPv4 and IPv6 address
Eg, try like you are now at home by switching off WiFi and Mobile Data on, and then with Mobile Data switched off and WiFi on.
Then you will be sure that both IPv4 and IPv6 correspond to the samenetwork
Click to expand...
Click to collapse
Yes, the 2 addresses are similar to yours:
192.0.0.4
2a01:4c8:c:d227:800:db7e:8cfc:d77f
With mobile data off (obviously can't get WiFi to stay on after selecting), these disappear & it says 'unavailable'.
When turning mobile data back on, the addresses return (2nd longer one is slightly different).
So this means both addresses are given by the mobile signal & there is definitely a WiFi problem which has suddenly arisen & has been experienced by a few of us......?!
Factory reset has fixed this problem, so far.....