infinity manufacturing and hardware issues (theory) - Asus Transformer TF700

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I agree I searched for the champagne one and mine is about as close to perfect as I've seen. Even my iPad 2 had screen clicks, my transformer has them too but I have to press kinda hard and about put my ear on the tablet.
Asus Transformer Infinity running CleanRom 2.7.x

Bluemgt06 said:
I agree I searched for the champagne one and mine is about as close to perfect as I've seen. Even my iPad 2 had screen clicks, my transformer has them too but I have to press kinda hard and about put my ear on the tablet.
Asus Transformer Infinity running CleanRom 2.7.x
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I had screen clicks the first day or so, as did the bottom panel of the dock by the hinge. The bottom panel of the dock simply had to be pushed into place, and screen clicks stopped after a couple of days. I can press anywhere on the dock and screen pretty damn hard (which i test regularly lol) and nothing clicks or really moves at all! After hearing about the hardware issues that others, my sister included, have had I am veeerry happy I went the extra mile to get a champagne version. I live in canada too, it was a total ***** to get lol.
Glad your infinity is treating you well!
I work at a computer store and the ipads also have screen clicks, and are actually quite easily dented and scratched, my infinity has taken more of a beating and has held up much better.
It takes a little while for hardware to settle into a nice groove in general, things creak and click on every new device, everyone should be chill for the first week, let it settle and get used to being used, which is especially important for tablets considering the way they are designed and used. This applies to overall performance too, my infinity was laggy the first week I got it in august. After a week things were much peppier.

For what it's worth, I have to disagree here... The manufacturing process would be exactly the same for both Gold and Grey TF700's - it's just a different colored shell for gods sake!
The reason that you see a lot less complaints about the gold TF700 is because there are a lot less of them out there... There are also many Grey TF700's that are "perfect" as well (mine being one) - it's just luck.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

Indeed, as jtrosky says, the only reason you don't hear more form them is because there are so few of them.
My Grey one is flawless. There are also a lot less wobbly ones in Europe than there are in the US. BestBuy and such got a bad shipment, and that'the most sold one.

jtrosky said:
For what it's worth, I have to disagree here... The manufacturing process would be exactly the same for both Gold and Grey TF700's - it's just a different colored shell for gods sake!
The reason that you see a lot less complaints about the gold TF700 is because there are a lot less of them out there... There are also many Grey TF700's that are "perfect" as well (mine being one) - it's just luck.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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I agree. My grey Infinity is perfect. No clicking, dead pixels, light bleed, mysterious black lines, white screens, auto-rebooting, lagging, or any of the other myriad imperfections reported in this forum.

I actually wanted the grey version, but I was only able to find the gold version. Doesn't matter that much either way. Perfect build by the way.

Another great Grey TF700T here -- absolutely no hardware issues! To add to the confusion -- for I believe that is the case here -- I bought mine several weeks before the first batch went retail (thus being one of the first TF700 owners worldwide). This is not to brag, but just to mark it up on the list.
@OP: your other thread (posted yesterday) was a hybrid between common sense and perception/opinion, but I'm torn with this one. Should I put this in my "opinion" or "hogwash" bin? Your sampling size is WAAAAAAAAAAY too small to have any kind of statistical significance, and with posts like this, you place yourself in a not-so-flattering light (at least to me and other "scientifically oriented" types).
As widely attributed to Voltaire: "I disapprove of what you say, but I will defend to the death your right to say it". Stop spreading misinformation and false presumptions, though -- you're only fogging up the entire forum this way.

MartyHulskemper said:
Another great Grey TF700T here -- absolutely no hardware issues! To add to the confusion -- for I believe that is the case here -- I bought mine several weeks before the first batch went retail (thus being one of the first TF700 owners worldwide). This is not to brag, but just to mark it up on the list.
@OP: your other thread (posted yesterday) was a hybrid between common sense and perception/opinion, but I'm torn with this one. Should I put this in my "opinion" or "hogwash" bin? Your sampling size is WAAAAAAAAAAY too small to have any kind of statistical significance, and with posts like this, you place yourself in a not-so-flattering light (at least to me and other "scientifically oriented" types).
As widely attributed to Voltaire: "I disapprove of what you say, but I will defend to the death your right to say it". Stop spreading misinformation and false presumptions, though -- you're only fogging up the entire forum this way.
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There are multiple factories producing infinities, it is very possible that all the gold come from the same factory, and it is also possible that the factory they come from is better/has better quality control.
I do not presume that grey infinities have issues across the board. Obviously there are perfect grey infinities.
Even tho it is only a casing, fewer numbers would make it easier to check for defects, as soon as you start producing more of something the probability of issues increases.

jtrosky said:
For what it's worth, I have to disagree here... The manufacturing process would be exactly the same for both Gold and Grey TF700's - it's just a different colored shell for gods sake!
The reason that you see a lot less complaints about the gold TF700 is because there are a lot less of them out there... There are also many Grey TF700's that are "perfect" as well (mine being one) - it's just luck.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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Cool beans, changed post title
Ive seen so many reports of issues that it seemed natural to assume everyone had a ****ty infinity.
NO ONE EVER POSTS ABOUT good infinities, this has been very helpful
Although it is a different case, they would not be lumped together when it coms to quality control, less numbers = possibly better quality control??
If all the infinities come from the same factory I would see what you mean, but I really think this is unlikely. All of the gold probably come from the same one seeing as only 1/10 are gold. It is possible that this factory is better in general. Not all factories are created equal
I agree we can only assume, I just thought it would be valuable to know that only 1/10 are gold, and that there is a slight chance that fewer numbers increase the likelihood of getting a better machine.

I have the grey Infinity and was very frustrated with the screen clicking. I have to say I've checked it after reading this and can't find where my screen clicks any longer. It's been awhile since I checked so I guess it does settle in after some time.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD

Add me to the list of people with a fantastic grey Infinity with no issues. I'm even locked, but rooted and have no lags with apps or games.

Another happy grey user here. No clicks, lines or lag. I'm stock, not overloaded and satisfied.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD

lucius.zen said:
There are multiple factories producing infinities, it is very possible that all the gold come from the same factory, and it is also possible that the factory they come from is better/has better quality control.
I do not presume that grey infinities have issues across the board. Obviously there are perfect grey infinities.
Even tho it is only a casing, fewer numbers would make it easier to check for defects, as soon as you start producing more of something the probability of issues increases.
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Click to collapse
lucius.zen said:
Cool beans, changed post title
Ive seen so many reports of issues that it seemed natural to assume everyone had a ****ty infinity.
NO ONE EVER POSTS ABOUT good infinities, this has been very helpful
Although it is a different case, they would not be lumped together when it coms to quality control, less numbers = possibly better quality control??
If all the infinities come from the same factory I would see what you mean, but I really think this is unlikely. All of the gold probably come from the same one seeing as only 1/10 are gold. It is possible that this factory is better in general. Not all factories are created equal
I agree we can only assume, I just thought it would be valuable to know that only 1/10 are gold, and that there is a slight chance that fewer numbers increase the likelihood of getting a better machine.
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The problem with both of these posts, and your OP and the multiple posts I have seen you make in other Infinity forums on this same subject is that you make a *lot* of assumptions, and then proceed to make other statements that use those assumptions as if they were fact.
Added to that what Marty wrote, and add to that I have a gray C50 build (64GB) with a C70 dock, and I have 0 hardware problems - I even recently wrote that I'm hoping something *does* spark up so I can get replacement that is still running an ICS build older than 9.4.5.30 so I can nvflash it and then unlock and pay to my heart's content....
One other thing to consider - people come looking for answers when they have a problem that needs to be solved. The ones that don't have problems are not posting nearly as much. But that doe not mean that they do not exist.
Sent from my ASUS Transformer Infinity TF700 running Android JB (rooted) via Tapatalk HD

lucius.zen said:
Cool beans, changed post title
Ive seen so many reports of issues that it seemed natural to assume everyone had a crappy infinity.
NO ONE EVER POSTS ABOUT good infinities, this has been very helpful
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Click to collapse
There's a thread around here somewhere that was pointed at no problem Infinity's.
I think it went kind of downhill because a few unhappy owners posted about their bad experience.
If you look at the Amazon US reviews for the TF700T about 1\3 or better had 4-5 stars.
IMO about half the low reviews were with folks that had no previous understanding of Android.

Zero issues on a Grey Infinity as well.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD

johnlgalt said:
The problem with both of these posts, and your OP and the multiple posts I have seen you make in other Infinity forums on this same subject is that you make a *lot* of assumptions, and then proceed to make other statements that use those assumptions as if they were fact.
Added to that what Marty wrote, and add to that I have a gray C50 build (64GB) with a C70 dock, and I have 0 hardware problems - I even recently wrote that I'm hoping something *does* spark up so I can get replacement that is still running an ICS build older than 9.4.5.30 so I can nvflash it and then unlock and pay to my heart's content....
One other thing to consider - people come looking for answers when they have a problem that needs to be solved. The ones that don't have problems are not posting nearly as much. But that doe not mean that they do not exist.
Sent from my ASUS Transformer Infinity TF700 running Android JB (rooted) via Tapatalk HD
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I apologize for making it seem as if I was reporting a fact, this has always simply been a theory, which i decided to post bc a lot of people were complaining about getting a bad infinity, sending it back, getting another bad one in return, and so on. I have changed my OP to make this clearer. I tend to get overexcited and use extreme language that seems brash, this has always been an issue for me and I am consciously working to improve this aspect of my personality.

lucius.zen said:
I apologize for making it seem as if I was reporting a fact, this has always simply been a theory, which i decided to post bc a lot of people were complaining about getting a bad infinity, sending it back, getting another bad one in return, and so on. I have changed my OP to make this clearer. I tend to get overexcited and use extreme language that seems brash, this has always been an issue for me and I am consciously working to improve this aspect of my personality.
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No worries. I've always been lucky with my hardware, it seems. I have my original Motorola DROID that I purchased over 3 years ago (never replaced) and my original Motorola Droid BIONIC, as well. In fact, my last 5 cell phones (both smart and dumb) are all original purchases, never replaced.
Only reason I want a replacement Infinity is because I accepted the 9.4.5.30 update before reading up on it and dualizing that it broke nvflash.
Sent from my ASUS Transformer Infinity TF700 running Android JB (rooted) via Tapatalk HD

I have a grey infinity and the only complaint I have is the screen squeak, it started on the left side where the micro sd card slot is and then shifted to the right side where its stood.

johnlgalt said:
No worries. I've always been lucky with my hardware, it seems. I have my original Motorola DROID that I purchased over 3 years ago (never replaced) and my original Motorola Droid BIONIC, as well. In fact, my last 5 cell phones (both smart and dumb) are all original purchases, never replaced.
Only reason I want a replacement Infinity is because I accepted the 9.4.5.30 update before reading up on it and dualizing that it broke nvflash.
Sent from my ASUS Transformer Infinity TF700 running Android JB (rooted) via Tapatalk HD
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Thats pretty funny actually, good luck having a random failure lol, especially considering the luck you have with getting good hardware.
Is NVflash really that useful, I feel youd have to try some pretty insane stuff to hardbrick.

Related

Poor Transformer quality ? Poll

Hi guys
I wanted to touch a - in my opinion - important problem. It is the quality of our Transformers.
I always respected Asus due to their high quality products. Unfortunately my transformer had some problems.
First thing is after 3 days of using it I saw a dust under the screen. How did it end? I had to send it to service center.
The second thing was creaking - it started after 2 months of using. I thought that high end product such as Asus (a respected and experienced company) will be high quality. Well I was so mistaken.
I love Transformer but this was to much for me. So I sold it. I did it because of three reasons. One - TF Prime is coming so it is last chance to sell it with good price. Two - I was mad because of poor quality. Three - I have Ipad2 so I will not be lonely.
So this is my history. The problem is I WANT TF Prime ASAP. But am concerned about its quality. I hope Asus will not let me down... again...
Please vote in my poll and write me your feelings about quality of your Transformers.
PS - I wanted to start this discussion because I have heard few bad opinions about transformers.
Hello, good luck to you whatever you get, after owning a scroll 7inch and a hannspad, i think this is the ultimate tablet, games for it is awesome, fast web browsing, films through web, brilliant batt life, so far my tf has been perfect, and thats even with me being unable to root, just think when it gets routed, it'll be ultimate, last week i was going to a meeting, i put mickey mouse choo choo express on it, my 3 boys satand watched it for 45 mins then me oldest boy played angry birds, it made my wifes job easier lol, its sad that you had a bad experience, but my own experience has been amazing so far.
Sent from my Transformer TF101 using Tapatalk
the AC adapter is poor quality
Agreed with the loose booty AC adapter.
The black "grommet" between the copper frame and the glass is uneven for me.
munsterrr said:
The black "grommet" between the copper frame and the glass is uneven for me.
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This is the case for me also, but it doesn't annoy me as much when I first got it. I have it in a folio case and it is unnoticeable.
As much as I like my TF and Dock. The dock had to go back 2 times for repair.
1st was for the hardware update for powersave, the 2nd - they must have hit the charge switch when they had it for serivce the first time.
I bought them both on Sept 24 and have had the dock in my hands for just 4 days.
It is on the way back to me now.
I had similar problems with my first Eeepc.
If I did not want just what the TF and dock were - I would not have sent the dock in the first time - I would have just returned it for money back.
I only reccomend the TF to someone like me, that wants the great pluses of the TF and dock.
If someone asks me about an android tablet and does not want the hastle of maybe returns for repair on a new product - I suggest the Tab or an (ew) iPad - The iPad itself looks and works great but I am not keen on Apple.
I've had my Tf since July and haven't had any major problems with the unit itself (other than minor light bleed and creaky bezel which doesn't bother me) and I just got the dock a few weeks ago and haven't had any problems with it either. I have had the charger die on my twice though since I bought the tablet. IMO the TF Prime will probably be a lot better quality than the TF101 was because it was Asus' first foray into making tablets. Hopefully they have seen the error of their ways and have taken actions to make it better.
Sent from my Transformer TF101 using xda premium
The little creeking doesn't bother me too much. But I had to return my first unit because the volume button broke. The power and volume buttons feel flimsy and I try to use them as little as possible for fear one might break again.
I use audio manager to adjust the volume and plug the charger in in the AM to turn it on. Though the power button is my only option for turning my FT off.
Just wanted to add that I still love my transformer and think it's a great device.
keyboard
Plenty of things are suboptimal about the Transformer but the one that annoys me the most is the keyboard lag.
Maybe it's an inadvertent mission of mine to post in every "My Transformer is CRAP!" thread, but I've been in love with the Asus Transformer from the time I started playing with a Viewsonic gTablet all the way up to the current moment, where I have a rootable B7O-serial TF101-A1 along with the dock.
I even got mine as an open box deal because someone had returned it to newegg (the tablet itself, I got the dock separately from amazon). Even a tablet someone returned was perfect for me. Sorry you're having a bad time of it, but I really think the majority of the TF101s are in great shape. People who have problems are far more vocal than people who have experienced just what they expected from a good product.
There isn't anything notable about getting a well-built item for around $400, but if you spend $400 and you get something that has issues, you have all the reason in the world to be vocal about it. If you count the number of threads complaining about poor quality or serious issues, then compare it to the number of Transformers that have been sold, I'd venture to guess that you would make the determination that it really is a fine product.
psinno said:
Plenty of things are suboptimal about the Transformer but the one that annoys me the most is the keyboard lag.
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No we just talk about hardware problems not software.
Hardware wise I've had no problems but in checking these forums fairly regularly, I am doubtful about ASUS's quality control for this device. Perhaps because they started to sell like Tablet Hot Cakes? Hehe.
Sent from my Transformer TF101 using Tapatalk
Hmm nearly one third of us have some problems with transformers. I think the overall score is poor.
Orion66 said:
Hmm nearly one third of us have some problems with transformers. I think the overall score is poor.
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How do you work out that 1/3 of "us" have had problems?
Is that 1/3 of 10 posts here?
Or 1/3 of at least a million of these out in use at the moment..
I have a feeling your figuring might be a little skewed due to its narrow demographics of using xda as
your platform
Try googling how many have been sold.. Verses how many threads there are of complaints..
Granted there is a few out there but in the 10mins i just spent doing it..
There is no way there is 300,000 people out there with screwed tranny's...
Sent from my Transformer TF101 using Tapatalk
Here's My Two Cents
I love this thing. I have been an avid member here on XDA for several years now, and I never feel the need to chime in my opinion on the quality of the device I bought. This is mainly because I research the hell out of anything expensive I am going to purchase. This was no different. That being said...
I have had my Transformer for only a short while, but this thing has MORE than exceeded my expectations. It is just as light and thin as the ipad, WAY more customizable, and wasn't too expensive for what I actually got.
I have the 32Gb B70 pad, and I run the Revolver Rom on it. I have some of the coolest widgets and apps on this machine too. I kinda wish I could make my pc as much eye candy as my pad. It is fast and extremely responsive, so the hardware must be pretty good based on that alone. Software is only as good as it's hardware capabilities will allow. As far as the buttons, mine are fine, and seem no weaker than the ones on my HTC Evo 4g. I think some people are too hard on mechanical things. Ever been to the gas pump and not get it to register when you press a button? Couldn't you tell that it was mostly because too many people have pressed WAY to hard on the buttons? As far as the charger, I am not a fan of the style they chose, should have just used the micro-usb style since those are easy to get a hold of, and are cheap.
My battery is good, granted only time will tell, but hey batteries die, by the time it becomes a problem, I will probably be ready to upgrade my toy anyway.
I give my Transformer an A+
dgcruzing said:
How do you work out that 1/3 of "us" have had problems?
Is that 1/3 of 10 posts here?
Or 1/3 of at least a million of these out in use at the moment..
I have a feeling your figuring might be a little skewed due to its narrow demographics of using xda as
your platform
Try googling how many have been sold.. Verses how many threads there are of complaints..
Granted there is a few out there but in the 10mins i just spent doing it..
There is no way there is 300,000 people out there with screwed tranny's...
Sent from my Transformer TF101 using Tapatalk
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Click to collapse
I wrote "nearly one third of us" I meant people who voted in poll.
Transformer Quality
My son has the transformer and loves it. There have been no issues at all. The biggest downside that i can see is their customer service and the warranty. If for some reason you damage the table yourself, (CID) it voids the entire warranty for future use. In other words if you were to crack your screen and send it back to ASUS for repair, and down the road you have an issue with something else (besides the power cord) you are no longer covered. So beware!!

[Infinity issues/defects/good features] Share your issues, defects or best features

Dear Asus customers/future customers,
after almost a week of using, testing, playing with this tablet and also reading this forum i thought it's time to create a topic about all the issues and defects we encountered.
Also if thing go well and the mods will give a hand to keep this topic clean we could add the positive thoughts and the strong parts of this tablet too. So lets start with the issues and defects. (On the first page i will put only issues and defects confirmed by more users and not isolated ones)
THE BAD PART
Overall Build issues/defects including materials and hardware :
1) The screen frame and the aluminium body doesn't fit equally around the tablet
In my case the bottom left (near the dock connection) of the screen frame is 2 mm out and when pressing it is going down, then up again
2) Clicking sound (like a cheap 100$ plastic device) when you hold it
Sadly i can confirm this too and with my device this clicking comes from the left side (in landscape mode) of the tablet. This is also very annoying and you can hear it loud and clear, especially during indoor use.
3) Light bleeding
I can notice this mostly when booting or in very dark conditions. In my case it's located mostly on bottom and the right side, and doesn't really bother with normal use.
4) Volume buttons
Made with very low quality and sometimes you are afraid that will get stuck into the frame or even break.
5) Flash memory/internal memory
This is a well known issue and many review sites pointed out this issue that as you already know was almost fixed with the latest firmware update but still not totally gone.
Try a benchmark application which test random read/write and you will see that your 3 years old device can do better than your Infinity :banghead:
6) Some issue with Bluetooth streaming
Software/OTA updates/Bootloader Unlock --> both issues are now fixed
1) Users doesn't receive OTA updates even if their are on stock firmware and locked bootloader
UPDATE 07/08/2012 - Asus fixed the issue and it seems that many users are getting the OTA so thx Asus for listening to us and please keep doing so. :thumbup:
2) Users not able to unlock the bootloader with Asus Unlock Tool -- fixed on 07/08/2012
Reading on various boards (from Asus Prime,TF300T and TF700) looks like this two issues are connected somehow but what is even more important is that Asus doesn't support the unlock issues in anyway (and is not covered by your warranty) but some users used the OTA updates issue for asking repacement/repair ticket (so this one seems to be covered by the warranty).
UPDATE: Issue is fixed so more kudos to Asus... thx for the relatively quick fix
Marketing
1) Selling the TF201 dock as a TF700 dock @ higher price is not nice for the customers
Now this is only a part of the story and i will keep updating the topic.
For Asus : Dear Asus when i discovered the above issues i got really sad but after that i've said "hey i can live with that" or "nah, doesn't bother too much", but i wonder why do we have to say that when is you the one who failed.Is this your high-end pricy tablet that you advertised a lot? What would you say if someone would make you pay for a Ferrari but you would only get a half Fiat/half Ferrari?
NOTE: I'm not trying to discourage anyone or stop people from buying the Infinity which for my needs is still a great product and i keep mine even with the above issues. Also some of these are not covered by the warranty so i guess that even if someone want to return the product it wouldn't be possible (one example would be the bootloader unlock issue)... at least not everywhere.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
THE GOOD PART
1) The design is great and the aluminium body add a good touch to the overall design quality but also helps dissipate heat.
2) The device is quite slim and doesn't weight much and this i very important for a portable device
3) The screen is the best part of this tablet and is wonderful in any use condition. Browsing, reading, gaming or watching movies with this display is awesome. You can also hook a HDMI cable from the MicroHDMI port to your TV or monitor and enjoy Android on a large display.
4) CPU and GPU have so real horse power and will not let you down. Keep in mind that aren't much applications which make complete use of all this power yet.
5) Digitizer is also great and typing is very easy and smooth... no issue so far
6) The 8MPixel camera is also good but please don't expect a professional camera. Is one of the best camera in the tablet market
7) The Keyboard dock is also a great gadget and maybe a must for people who use this tablet for work. Many would say that you can buy a Bluetooth keyboard for less money, true... but it will drain your battery and will not fit with the tablet like the original one does.
8) Another important thing is that Asus is well known as one of the best when it comes to software/firmware updates.
Guys please feel free to post more features and i will update.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
1) The screen frame and the aluminium body doesn't fit equally around the tablet
This doesn't happen to everyone, mine makes a satisfying clicking noise though.
2) Clicking sound (like a cheap 100$ plastic device)
But isn't clicking it just so satisfying? Also, once again, not everyone has it. Even with the clicking, it still feels like a premium device.
3) Light bleeding
For some reason, when I turn on the screen I get crazy light bleed but if I leave it on for a minute or so and come back, it's totally gone. IDK, what's going on here.
4) Volume buttons
Truth, they suck.
5)Flash memory/internal memory
Using sio/cfq can really help your performance you know?
I got the same issue with the screen sticking out, but it's pretty much the whole left side, both top and bottom.
On my keyboard dock, the backspace key is scraping the chassis. Really annoying.
Sent from my ASUS Transformer Pad TF700T using xda premium
jdeoxys said:
1) The screen frame and the aluminium body doesn't fit equally around the tablet
This doesn't happen to everyone, mine makes a satisfying clicking noise though.
2) Clicking sound (like a cheap 100$ plastic device)
But isn't clicking it just so satisfying? Also, once again, not everyone has it. Even with the clicking, it still feels like a premium device.
3) Light bleeding
For some reason, when I turn on the screen I get crazy light bleed but if I leave it on for a minute or so and come back, it's totally gone. IDK, what's going on here.
4) Volume buttons
Truth, they suck.
5)Flash memory/internal memory
Using sio/cfq can really help your performance you know?
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Click to collapse
1)if every issue would happen to everyone Asus would be forced to recall the device
2)I have a wall clock for that my friend
5)Is not about improving is about getting what you pay for. Anyway why don't you show us how to improve that random write performance?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Pretoriano80 said:
1)if every issue would happen to everyone Asus would be forced to recall the device
2)I have a wall clock for that my friend
5)Is not about improving is about getting what you pay for. Anyway why don't you show us how to improve that random write performance?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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Click to collapse
Whoa, bitter much? I can't do anything, does it say I'm a recognized developer? I'm just giving out some suggestions and opinions, no need to start getting all jaded about it.
So dark and edgy
I believe that these types of lash out complaint threads are unnecessary, and if you truly hate the tablet so much I suggest you return it. I understand trying to get issues resolved, but when someone tries to help with your issues and you attack them then well... That's trolling bro.
Jonphinguyen7 said:
I believe that these types of lash out complaint threads are unnecessary, and if you truly hate the tablet so much I suggest you return it. I understand trying to get issues resolved, but when someone tries to help with your issues and you attack them then well... That's trolling bro.
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This kind of complaint could help people to decide if they are willing to accept this issues before buy, as this kind of stuff is not written on the box.
Who tried to help me and where? It was just sarcasm in that post and that's all.
Also i never said i hate this tablet and even if i was in Europe we can't ask a refund whenever we want especially with these kind of issues (at least not here in Italy)... and getting your money back is out of the question, the best you could do is getting another product instead.
So i see no trolling here bro.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Pretoriano80 said:
This kind of complaint could help people to decide if they are willing to accept this issues before buy, as this kind of stuff is not written on the box.
Who tried to help me and where? It was just sarcasm in that post and that's all.
Also i never said i hate this tablet and even if i was in Europe we can't ask a refund whenever we want especially with these kind of issues (at least not here in Italy)... and getting your money back is out of the question, the best you could do is getting another product instead.
So i see no trolling here bro.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
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Click to collapse
So could my comment if you had actually stopped to read it instead of discounting my humor as "evil sarcasm". I was giving my opinion, and you started getting all angry and bitter. This is an internet forum, buddy. Also, it seems to me that you're trying to discourage people from buying by making all the issues seem overblown while, in reality, not that many people have most of those issues (except IO, I'll give you that one), and, when I tried to point that out, you started lashing out and getting crazy angry. I don't know if there's something wrong with my post but I think you need to chill out and stop hating on this tablet.
jdeoxys said:
So could my comment if you had actually stopped to read it instead of discounting my humor as "evil sarcasm". I was giving my opinion, and you started getting all angry and bitter. This is an internet forum, buddy. Also, it seems to me that you're trying to discourage people from buying by making all the issues seem overblown while, in reality, not that many people have most of those issues (except IO, I'll give you that one), and, when I tried to point that out, you started lashing out and getting crazy angry. I don't know if there's something wrong with my post but I think you need to chill out and stop hating on this tablet.
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This is an Apple fan boy. Saw them trolling on other forums. Disparaging the product in hopes to reduce sales. MODS delete this thread please! It's not constructive in any shape, format, or fashion. This is just a bashing match.
xRevilatioNx said:
This is an Apple fan boy. Saw them trolling on other forums. Disparaging the product in hopes to reduce sales. MODS delete this thread please! It's not constructive in any shape, format, or fashion. This is just a bashing match.
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I'm an apple fanboy? I beg to differ. I hate apple in any and all ways, shapes and forms. I don't even eat apples anymore, I eat pears instead. All of that juicy goodness.
jdeoxys said:
I'm an apple fanboy? I beg to differ. I hate apple in any and all ways, shapes and forms. I don't even eat apples anymore, I eat pears instead. All of that juicy goodness.
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:silly:
I'm talking about the thread starter. You are good night my book
xRevilatioNx said:
This is an Apple fan boy. Saw them trolling on other forums. Disparaging the product in hopes to reduce sales. MODS delete this thread please! It's not constructive in any shape, format, or fashion. This is just a bashing match.
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Click to collapse
He, he, he now i'm an Apple fanboy... For your record i own 4 android devices and 1 Iphone 4s so i'm not a fanboy (Apple or Google) but you guys start to sound like real android fanboys.
I'm old enough to keep me away from flame wars so i will let the moderators to judge on this topic because those issues are real and people are affected, i'm not telling anyone to not buy a product and never did that. Like you said is an internet forum, ppl share their opinion and also they are free to choose, it's not up to me or up to you.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
xRevilatioNx said:
:silly:
I'm talking about the thread starter. You are good night my book
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Oh OK, thanks bro. :laugh: I didn't know the thread starter was an apple shill.
lol
Pretoriano80 said:
but you guys start to sound like real android fanboys.
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What did you expect on the Asus Transformer forums - folks that loved Apple products?!
Give me a break.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Pretoriano80 said:
He, he, he now i'm an Apple fanboy... For your record i own 4 android devices and 1 Iphone 4s so i'm not a fanboy (Apple or Google) but you guys start to sound like real android fanboys.
I'm old enough to keep me away from flame wars so i will let the moderators to judge on this topic because those issues are real and people are affected, i'm not telling anyone to not buy a product and never did that. Like you said is an internet forum, ppl share their opinion and also they are free to choose, it's not up to me or up to you.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
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3/10 for effort, need more originality and shouldn't have mentioned the 4s. Emoticon was a good touch, as was the txtspk. Extensive use of the word fanboy was good, also the accusations of being a child. Overall, you could do some really good stuff but you need to work on your trolling a lot more. A 3/10 is the best I can give you for that troll post.
Former prime owner here. After going through hell and back on the prime, i jump at the chance to exchange at best buy. The infinity is a dream over the prime,... so far. . I'm still in the honeymoon period. This is nothing so far. As far as Gary and the Asus rep,... ha. They are pretty much done on the forums. Failed experiment.
Is anyone else experiencing the audio interference from the headphone jack as discussed in the thread below?
http://forum.xda-developers.com/showthread.php?t=1806470
I would like to add that my tablet has a good fit and finish with no uneveness or movement of the glass. But I do have some significant light bleed on the right side of the screen and a blob on the right half. Thankfully, I tend to only notice these blemishes during boot up.
When I first got mine, it was great. Had no issues, aside from DMClient crashing immediately upon turning it on the first time. Over the last week, its developed the clicking in the lower left corner... not a big deal, its not something you'd trigger with everyday use. Then I realized I never got an OTA, and when I tried unlocking the bootloader that failed too.
So I decided to try a factory reset, figuring that DMClient crash was the culprit. And upon the completion of that reset, my wifi seems to have died. It can see my network, but it stays on "Obtaining IP Adress" for about 10 minutes, before switching over to "Avoided poor internet connection". It kept doing this through multiple reboots, and even after I tried another factory reset.
On one hand, I'm disappointed as mine had pretty good build quality compared to some of the complaints here. On the other, it gives me an excuse to return it to best buy and get one that'll hopefully allow unlocking. I'll be exchanging mine tomorrow, and hopefully its replacement will arrive soon.

ASUS Build quality issues?

I have been on the market for an Android 10 inch tablet for close to a year. I have watching several of the devices that have come on the market there. I like the iPad for some things but I hate the proprietary nature and many other numerous issues to list.
Back to my original question though
I have been following reviews online and this is probably the 3rd or 4th time that I have seen reviews on Amazon.com or other sites that the ASUS TF700 has some "build quality issues" they have pointed out problems with the tablet making a squeaky noise when pressing on the glass in some areas and it appearing that the "glue is coming loose". I wanted to say that if I'm spending $500+ on a device. I want it to work, and work well, and not have to replace it in a year or less.
Another comment I have seen is that its sluggish when doing "heavy multitasking". I plan to do quite a bit of multitasking on it and wondered what other user's experiences are. I have read that ASUS will release the Jelly Bean update to this device and I would expect that this may help with some of that.
One of the reasons that I'm certainly considering going with the ASUS over the other tablets is that I prefer ASUS devices on other platforms. I have an ASUS laptop that originally came with Windows Vista (that tells you how dated it is). It's probably 4-5 years old at this point and it's still working off the original AC adapter, original battery and it still works flawlessly. I have owned several ASUS motherboards that work perfectly and last.
I wanted your opinions, since you guys are the Android tablet guru's and I've read some of the other posts. Even the one about the squeakiness by the speaker. But I' m wondering if this is a common issue or one to be concerned about.
One last thing is that I noticed there is an Atmel stylus that might be compatible with it. Has anyone purchased and used one yet? If so, what do you think about it? I'm seriously considering the Samsung Galaxy Note 10.1 as well because of this stylus capability and the 2GB of ram in there. Money is not that much of a problem since I will be using gift cards (like up to $700 worth) to buy it.
Yes, Asus definitely has some quality-control issues, but if you do get a "bad" one, you can always just return it for another. Personally, my TF700 is fine - some minor light bleed on the bottom and right sides, but it's only noticeable at full brightness, which I'll never use anyway. I don't have the clicking/squeaking noise either. I truly believe that most of these issues are very minor and most folks wouldn't even notice them if they weren't looking for them.
Don't let this hold you back from an awesome tablet - that's why they make warranties! My original TF101 is still running great (hardware-wise, at least - ICS is another story!) - never had any hardware issues with it and my wife still uses it daily.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
I'm surprised. From what I see here, I think I got one of the nicer tablets. My screen has no obvious light bleeds, no dust trapped under the glass, or scratches. The display is bonded firmly and doesn't squeak. I guess it may be potluck with the build quality, but mine is built well.
Like jtrosky said, if you get a bad one, you can exchange it.
rightonred said:
I'm surprised. From what I see here, I think I got one of the nicer tablets. My screen has no obvious light bleeds, no dust trapped under the glass, or scratches. The display is bonded firmly and doesn't squeak. I guess it may be potluck with the build quality, but mine is built well.
Like jtrosky said, if you get a bad one, you can exchange it.
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First one had dust under screen.
Second had huge bright white crater-like defect in center of screen. Really bad defect - can't understand how that passed quality control.
Third one is perfect....so far....
Asus should stay with what they do best..build computers. They sucks with pad, problems after problems. The TF700 is not ready for prime time. They did the 201 and still making too many mistake with the 700. I can named many like, USB,SB card, I/O bottle neck, phone jack volume, noise when pressed on glass, not fitting well with dock..and on and on. I would wait for Samsung Note 10.1.
buhohitr said:
Asus should stay with what they do best..build computers. They sucks with pad, problems after problems. The TF700 is not ready for prime time. They did the 201 and still making too many mistake with the 700. I can named many like, USB,SB card, I/O bottle neck, phone jack volume, noise when pressed on glass, not fitting well with dock..and on and on. I would wait for Samsung Note 10.1.
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But then what would be the alternative: Acer? Apple? Samsung where you're stuck on the same firmware forever?
I think the problem is the separation of design and production these days. These tablets are made by faceless Chinese workers, and then shipped over here. Its not like it used to be where the factory workers and the manufacturer and quality control were all in one place. In fact, do we even know if ASUS ever even sees the tablets after they leave the factory and get shipped to the warehouse?
You should be honored. You're now an ASUS employee - we get to inspect the tablets and return the defective ones - we're quality control technicians!
Digital Man said:
But then what would be the alternative: Acer? Apple? Samsung where you're stuck on the same firmware forever?
I think the problem is the separation of design and production these days. These tablets are made by faceless Chinese workers, and then shipped over here. Its not like it used to be where the factory workers and the manufacturer and quality control were all in one place. In fact, do we even know if ASUS ever even sees the tablets after they leave the factory and get shipped to the warehouse?
You should be honored. You're now an ASUS employee - we get to inspect the tablets and return the defective ones - we're quality control technicians!
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Asus sold the product, they're 100% responsible for their product, doesn't matter how/where they were made. I payed Asus with my own hard working money and I do have the right to complaint when the product is not working as advertise. I will be glad to contribute my free time to test for them for free if they allowed me to have the product for FREE.
buhohitr said:
Asus sold the product, they're 100% responsible for their product, doesn't matter how/where they were made. I payed Asus with my own hard working money and I do have the right to complaint when the product is not working as advertise. I will be glad to contribute my free time to test for them for free if they allowed me to have the product for FREE.
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That sounds nice. But you have to vote with your wallet. And the public already has. People want cheap stuff. The Chinese make cheap stuff. So regardless of weather ASUS is responsible or not, if people continue to buy it, why would ASUS have any reason to change? The days of real premium quality merchandise are over.
Every product on the face of the planet is now made in one place. We chose to abandon our factories and manufacturing facilities. So cheap lower quality stuff is now the norm.
buhohitr said:
Asus sold the product, they're 100% responsible for their product, doesn't matter how/where they were made. I payed Asus with my own hard working money and I do have the right to complaint when the product is not working as advertise. I will be glad to contribute my free time to test for them for free if they allowed me to have the product for FREE.
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Click to collapse
I believe that he was just being sarcastic with that last statement!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
I was in the same boat as you, waiting for a 10" tablet that I thought fit my needs and was worth the premium we pay for tablet devices.
I was concerned about quality as well. I kept seeing all kinds of stories on the forums (loose glass, dust, light bleed, etc). I ordered from Amazon knowing that it would be easy to return if there was a problem, but mine is just fine and fortunately has none of the problems that some other people have had.
Re: multitasking - I do a lot of multitasking. I usually have it on "balanced" mode and it's super smooth. It slows down a very little bit when I'm updating 2+ apps simultaneously, and the odd occasion where I'm running multiple CPU-intensive apps, but I just switch to "performance" mode for that short period of time and it's back to being snappy.
If you get a bad one, just return it immediately and get a new one. I'm loving this tablet =)
Thanks, I appreciate your input. I think I may end up going with it. We'll see...The samsung note 10.1 doesn't even disclose how much it will cost yet. I'm worried that even $700 may not be enough. I have heard some rumors of around $750. Plus, I don't know how much I would honestly use the Stylus. It would be a fun toy, but not practical for day to day use for me most likely. I'm so used to using touch interfaces all my other android tablet devices and a prior iPhone now anyway.
Keep in mind as well that it'd usually not the happy people that write or speak out. Its often the dissatisfied. There are plenty of happy and satisfied users out there as well.
Sent from my Nexus 7 using XDA Premium HD app
Got my T700 a couple weeks ago
I've had enough time to grow accustomed to it and I love it so far. I can see what same are saying about the build quality issues. The glass feels slightly loose in some areas but not so much that it would come apart.
into_311 said:
I've had enough time to grow accustomed to it and I love it so far. I can see what same are saying about the build quality issues. The glass feels slightly loose in some areas but not so much that it would come apart.
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I hope it works out for you. I think this is a terrific tablet (and keyboard dock).

[Q] How solid is the current build of the TF700

I have had a my TF201 for a few months and love it. I got the GPS dongle coz I could but don't really use GPS and for me the WiFi seems to work OK (but not exceptionally)
I am now thinking of selling the TF201 and replacing it with the Infinity but I am a bit worried about reports of flimsy screen attachments and power/volume buttons etc. I don't have any of these issues with my TF201 but as I am planning to buy from overseas it would be a pain if the Infinity turned out to be one with manufacturing defects.
I am just wondering whether ASUS have addressed some of these issues and maybe later ones have less issues?
I did have a dock on my TF201 but I am unsure whether I will bother doing the same with the Infinity as I found that I did not use it that much and probably an onscreen keyboard would do. I can always buy a TF700 keyboard later if I miss it too much
First off, the TF201 dock is compatible with the TF700 -- I have one attached and it was retailed by ASUS this way. That would eliminate the need to buy something else "specifically made" for the 700. (You do not even have to take my word for this, as there is a picture-laden breakdown of both "types" (read: labels) of docks somewhere in here.)
Secondly, I strongly doubt there is anything like a "current" vs. an "old" build of the Infinity. That doesn't have to be a bad thing in itself... As has been said before, by both myself and many others: any internet presence is always negatively biased, as the people having no issues -- or, if I may put it slightly more bluntly, are not looking for issues --are just out there sitting in the shade with a funny cocktail watching whatever HD it is they watch on their 700s. I'd wager this is a large part of the TF700 buyers. We're far more critical users than the average buyer, who is probably just blown away by the performance, doesn't know better and doesn't need to.
I, for one, would happily buy again, in terms of both software performance (when unlocked/rooted/CleanROM'ed) and hardware build quality.
I must admit, I was reluctant to buy my tab based on the negative reviews I was reading. I finally took the plunge and couldn't be happier. I have zero complaints about build quality, and my only minor gripe is the I/O performance, which isn't that bed when considering overall performance...
My tab has C80 serial number, but I'm not sure it's relevant...
All positive here.
CleanROM user also.
Build quality has been fine for me.
Of course, anyone saying it's flimsy, would proclaim it was too bulky and heavy if it was not the light weight product it is. I prefer light over bulky. Some folks, you can never please them...
Very Happy
I had a 201 before changing over to the 700. The 700 is what the 201 should have been in the first place. The internet is so much better, and the overall performance is so much improved. With Jelly Bean, any concerns I might had had or over. Just very happy with my tablet!
Issues???
GerryAttrick said:
I have had a my TF201 for a few months and love it.
I am just wondering whether ASUS have addressed some of these issues and maybe later ones have less issues?
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99.9% of us luv our TF700's
the other .1% are complaining about something or the other.
How solid is the current build of the TF700
waltnich said:
99.9% of us luv our TF700's
the other .1% are complaining about something or the other.
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Click to collapse
By "Issues" I have seen reports of creaky,loose glass screens, flimsy power on & volume buttons(compared to TF201) and screen cracking because the dock does not appear to close properly in some instances
I thought that ASUS might have taken this on board and maybe tightened manufacturing to overcome the loose screen glass...which probably contributes to some of the broken screens
As you say it is usually the ones with the issues that will post to these forums and there do not appear to be too many complaints given the high numbers of units that must now be out there.
Enuff said...I think I had probably already come to the same conclusion as the TF201 is now up for sale and I have sourced a TF700 at the right price. Fingers crossed the 201 goes this week. ..I can always drop the price and keep the keyboard if that's what it needs to sell it.
Thanks for the replies guys:good:
GerryAttrick said:
By "Issues" I have seen reports of creaky,loose glass screens, flimsy power on & volume buttons(compared to TF201) and screen cracking because the dock does not appear to close properly in some instances
I thought that ASUS might have taken this on board and maybe tightened manufacturing to overcome the loose screen glass...which probably contributes to some of the broken screens
As you say it is usually the ones with the issues that will post to these forums and there do not appear to be too many complaints given the high numbers of units that must now be out there.
Enuff said...I think I had probably already come to the same conclusion as the TF201 is now up for sale and I have sourced a TF700 at the right price. Fingers crossed the 201 goes this week. ..I can always drop the price and keep the keyboard if that's what it needs to sell it.
Thanks for the replies guys:good:
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You might want to see if Best Buy can help. I've heard stories of taking their TF201 into Best Buy without a receipt or anything and Best Buy will basically "exchange" it for a TF700. I believe Best Buy and Asus have teamed up to offer some sort of "buy back" program for the TF201 since it was basically a faulty device (wifi & GPS issues).
You may want to see if Best Buy can help before trying to sell it and taking a huge loss...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
jtrosky said:
You might want to see if Best Buy can help. I've heard stories of taking their TF201 into Best Buy without a receipt or anything and Best Buy will basically "exchange" it for a TF700. I believe Best Buy and Asus have teamed up to offer some sort of "buy back" program for the TF201 since it was basically a faulty device (wifi & GPS issues).
You may want to see if Best Buy can help before trying to sell it and taking a huge loss...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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Click to collapse
With my luck that would be the case...except I am in New Zealand and its a bit far from here to the closest Best Buy. One thing you guys in the USA have going for you is your Consumer Guarantee Laws. Manufacturers seem more afraid of Class Actions in USA than other parts of the world and more willing to come to the aid of the consumer.
I won't take too big a hit if I sell it as I have set my price a tad below what I bought it for (in New Zealand) and I can import a 700 for not a lot more direct from USA.I can write off any loss against my tax as I bought it as a company "computer"
If I don't get my price then I'll hang on to it a bit longer as I am quite happy with it in general but thought it would be nice to upgrade if possible.

SERIOUS WARNING about ASUS & the TF700T

I want to alert people to the danger of buying products from Asus. They are poorly made and if anything goes wrong, you are screwed. Read some of the 1-star reviews on Amazon for the TF700T (which I am returning), and check out these links:
http://www.huffingtonpost.com/michael-russnow/asus-computer-products-cu_b_793608.html
http://www.customerservicescoreboard.com/Asus
http://www.bbb.org/greater-san-fran...us-computer-international-in-fremont-ca-16870
The Huffington Post article is a horror story of customer support that links to many similar stories. The Customer Service Scoreboard site has 856 descriptions of customer service encounters with Asus. 757 of these (88.2%) are negative. And they are not generic - read them. They are specific, and there is a theme. Many of them have pitiful canned responses from Asus.
The BBB has issued an alert for Asus, saying, "We have identified a pattern of complaints concerning service issues. Complaints processed by BBB claim that 1) products sent to the company for repairs are still not working properly when returned to the consumer." Their most recent review of the complaints was January 14, 2013.
It's a shame because the specs for the TF700T looked so good, but I have not enjoyed actually using this machine. Nothing quite works right. I'm sick of the browser crashes. I'm sick of running out of memory. And now my battery meter doesn't work after just 4 months. Maybe I could find a way to recalibrate it, but I'm sick of the problems. I'm finding I don't want to use it - it's just aggravating. I'm not alone in these problems. There are reports of these same issues with the TF700T all over the internet. Since I've learned that Asus does not honor their warranties, I decided to return it to Amazon before it really breaks. It's outside the 30-day window so I won't get a full refund, but hopefully I'll get most of my money back. I did a hard reset and boxed it up.
I wish I'd never bought it. If you haven't bought one yet, I suggest you don't.
Many of their BBB reports are from the early days of the Prime tablet. You think you have isues with your device now, it's nothing compared to the problems that the prime suffered. They tried to fix thing with the gps dongle and were issuing refunds months after purchase if you got lucky. I accept that this is a mobile device and not going to have the full abilities of a laptop or desktop. Technology is advancing but still not totally there yet. If it takes a few seconds longer to load something I'm not going to let it ruin my life like my lollipop was stolen. Maybe that is why the lag does't bother me and I don't notice it.
I've owned multiple Asus produts including laptops and motherboards. When I've had an issue they fixed it with no problem. Every product has people who are not happy with it and there are far more positive reviews and pleased owners of this tablet than hurt bitter ones. Yes it has it faults but for the average owner this machine works fine and may not notice small moments of lag. Power users like those who know XDA may never be fully satisified with any product (in my oppinion). We are into pushing our tablets to higher levels than intended and customizing things. When something new and shiny gets released we upgrade to the new hardware and find new things to be angry with.
Test your luck with other brands. I'm sure they have faults which may or may not bother you. Good luck getting a refund.
Asus makes solid products. The tf700t had Its ups and downs, but I digress. My nexus 7 on the other hand... solid device. No problems whatsoever. They have iffy customer support. Just need to talk to the right people. All in all, their a good company
Sent from my Vivid 4G using Tapatalk 2
permutations said:
I want to alert people to the danger of buying products from Asus. They are poorly made and if anything goes wrong, you are screwed. Read some of the 1-star reviews on Amazon for the TF700T (which I am returning), and check out these links:
http://www.huffingtonpost.com/michael-russnow/asus-computer-products-cu_b_793608.html
http://www.customerservicescoreboard.com/Asus
http://www.bbb.org/greater-san-fran...us-computer-international-in-fremont-ca-16870
The Huffington Post article is a horror story of customer support that links to many similar stories. The Customer Service Scoreboard site has 856 descriptions of customer service encounters with Asus. 757 of these (88.2%) are negative. And they are not generic - read them. They are specific, and there is a theme. Many of them have pitiful canned responses from Asus.
The BBB has issued an alert for Asus, saying, "We have identified a pattern of complaints concerning service issues. Complaints processed by BBB claim that 1) products sent to the company for repairs are still not working properly when returned to the consumer." Their most recent review of the complaints was January 14, 2013.
It's a shame because the specs for the TF700T looked so good, but I have not enjoyed actually using this machine. Nothing quite works right. I'm sick of the browser crashes. I'm sick of running out of memory. And now my battery meter doesn't work after just 4 months. Maybe I could find a way to recalibrate it, but I'm sick of the problems. I'm finding I don't want to use it - it's just aggravating. I'm not alone in these problems. There are reports of these same issues with the TF700T all over the internet. Since I've learned that Asus does not honor their warranties, I decided to return it to Amazon before it really breaks. It's outside the 30-day window so I won't get a full refund, but hopefully I'll get most of my money back. I did a hard reset and boxed it up.
I wish I'd never bought it. If you haven't bought one yet, I suggest you don't.
Click to expand...
Click to collapse
Oh, I'm quivering with fear!
My Infinity works great, always has. So does my Asus netbook.
permutations said:
It's a shame because the specs for the TF700T looked so good, but I have not enjoyed actually using this machine. Nothing quite works right. I'm sick of the browser crashes. I'm sick of running out of memory. And now my battery meter doesn't work after just 4 months. Maybe I could find a way to recalibrate it, but I'm sick of the problems. I'm finding I don't want to use it - it's just aggravating. I'm not alone in these problems. There are reports of these same issues with the TF700T all over the internet. Since I've learned that Asus does not honor their warranties, I decided to return it to Amazon before it really breaks. It's outside the 30-day window so I won't get a full refund, but hopefully I'll get most of my money back. I did a hard reset and boxed it up.
I wish I'd never bought it. If you haven't bought one yet, I suggest you don't.
Click to expand...
Click to collapse
I haven't had any problems with my Infinity I am rooted and stock with just bloatware disabled.
BTrack said:
Oh, I'm quivering with fear!
My Infinity works great, always has. So does my Asus netbook.
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Click to collapse
+1:good:
Sure the TF700T had its software problem but it's getting better with each update.
Breathe, now step back from the ledge. There you go. It'll be ok.
I have owned a TF101, TF300, an now own a TF700 and a Nexus 7. Not to mention a G75 laptop, 3 ASUS motherboards and 2 ASUS video cards. I have not had any problems with any of them. (and i have gotten some good CS from them as well) I agree with previous posts saying that a lot of those complaints were stemming from the first Prime release (which genuinely had issues).
In my opinion they make just as good or better quality products as there is out there right now. Of course that is just my .02
My observation is that it's hit or miss with Asus products. Sometimes they work great, and sometimes they break prematurely. When they break, you can have big problems. I've read MANY reports of people sending in the TF700T for warranty repair and not getting it back for months, and not getting replies from Customer Service. When the machines did come back, the problems usually weren't fixed. The BBB assessment was updated on January 14, 2013 and the complaints were the same - long delays in getting machines back, and when they came back, the problems remained. So it's not just the Prime.
I loved my TF700T when I first got it - awesome display, loved the dock, etc. But there is something wrong with the memory management. Android isn't supposed to run out like that. My phone doesn't (Motorola Droid X Maxx HD). And the constantly hanging and crashing browsers - reported all over the internet - drove me nuts because I mainly use it for browsing the internet. I tried more than 5 different browsers - all had the same problem. I read a thread in this forum where someone discovered it was related to the TF700T's unusually slow I/O performance. Browsers are heavy users of I/O and memory. The TF700T, besides its memory management bugs, has only 1GB of RAM. I wish it had 2GB.
When the battery meter stopped working (all battery meter apps - the TF700T was reporting its battery level incorrectly) and my first efforts at recalibration didn't work, I went to the Asus site to inquire about customer service and/or warranty support. Their Web site is broken in several places. You can't get a list of local authorized service centers, for example - try it. Plus the Web site is in broken English, and and the support parts are unprofessional and not very confidence-inspiring. I'd already heard some complaints about warranty service problems, so that made me nervous. That's when I started looking at the 1-star Amazon.com reviews and found the links to the BBB alert, extremely low customer service scores, tales of horror, etc.
Others have reported problems with broken pins in the connector to the dock (it's plastic and delicate), and cracks in the casing around the screen - lots of reports of these.
For me, the TF700T was not usable because of the memory management problems and browser stalls/crashes. For someone using it mainly for other things, these problems might not matter so much. The quality control and customer support/warranty problems were the last straw.
I know many people are happy with their Nexus 7's, which are made by Asus. I'm told Google warrants this, so the risk is lower. I'm looking at the Nexus 10, which is made by Samsung.
I'm not comfortable with Asus quality control. They cut corners in places, using some high-end components and some very cheap components. The slow I/O on the TF700T is a case-in-point. I'm even more uncomfortable with Asus customer service and warranty support. It's all very hit or miss. Some people are lucky and their machines hold up, and some are not. Some luck out with customer service and some don't. I don't want to do business with a company like this. If it doesn't bother you, then fine. I'm just posting the warning for those who don't like high-risk purchasing. To each his own.
Have you updated your TF700? I used to get browser crashes and memory problems on earlier firmware builds but they all went away with updates.
Running stock, locked, but rooted fyi
But you're being the boy who cried wolf.
ASUS isn't the only manufacturer by any means who has some products with shortcomings. Nothing is perfect. I am WAY more than pleased with my TF700 and I had one of the first ones available. I haven't had many of the physical problems others have reported and I'm hard on my equipment, mine is all scratched and beat up lookin already but it's completely solid build quality and I wouldn't trade it for anything else, especially with its 1920x1200 screen and bright backlight and awesome viewing angles.
You can fix all the problems you complain about yourself by just unlocking it and flashing something else like CleanROM Inheritance 3.2
the i/o problem isn't all in the memory chips. I assure you. mine is smooth as butter and very fast. hell, just try rooting and installing browser2ram. work around it.
I don't have stock software on ANY computing device I own. NONE of them. I even flashed the ECU in my goddamn Jeep!
stop being a *****, buy the hardware you want and then make it do what you want it to do, but don't make a blanket statement about a company that has been producing some of the most advanced hardware out there for DECADES. They're not fly by night, they're just not american, and they don't wanna take the time/money to train a bunch of stupid americans to deal with their stupid problems.
What exactly was the point of this post? You would have gotten more mileage on the Tf201 forum.
Oh goody another TF700T trash this tablet\ASUS thread.
Just chiming in to say I'm very happy...so glad I came to XDA to find answers and help.
Which has come in bucket loads from users of this tablet that have worked with diligence to make things right.
Most of those one star reviews on AMAZON are from out of box buyers whining about flash or general confusion about Android.
I see this thread going in a bad direction.
I had purchased the TF Prime from Best Buy, after all the issues I had with it, they replaced it (free of charge) with the TF700. Other than losing root with the last OTA (bootloader still locked), I have had no problems with it. Plus, Best Buy said they'd honor the 1 year warranty of the TF700 starting from when I got it, not from the original Prime purchase .
Cheapxj said:
Nothing is perfect.
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Amen.
I am WAY more than pleased with my TF700 and I had one of the first ones available.
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Me too.
I haven't had many of the physical problems others have reported and I'm hard on my equipment, mine is all scratched and beat up lookin already but it's completely solid build quality and I wouldn't trade it for anything else, especially with its 1920x1200 screen and bright backlight and awesome viewing angles.
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I love it as well, although I pamper them (it did take a few scratches on the second day, right before my case arrived by mail order.
You can fix all the problems you complain about yourself by just unlocking it and flashing something else like CleanROM Inheritance 3.2
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You're talking software here, and in that sense, I wholeheartedly agree, but..
permutations said:
Others have reported problems with broken pins in the connector to the dock (it's plastic and delicate)
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I'm in this boat. The tablet has hardly ever left the dock, and still, both pins snapped off. ASUS CS instantly claims user-induced damage -- as I said, I am very careful with my devices, and I have several ancient ones laying around to prove it -- which is totally and utterly bull.
If it were not for the battery in the dock, I would have considered going another manufacturer route soon, but it's just too good the way it is, even with the ****ty CS. I might go Samsung next time, dunno.
For now, I'm just going the DIY route: tape the tablet inside the dock and use it like a darned laptop with immense battery life. Wish me luck.
originalnabisco said:
Have you updated your TF700? I used to get browser crashes and memory problems on earlier firmware builds but they all went away with updates.
Running stock, locked, but rooted fyi
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I, too, was running stock, locked, but rooted. I upgraded to JB briefly, but then downgraded back to ICS. Quite a few programs I need and/or like don't run on JB - notably, the volume booster programs. I could barely hear many YouTube videos without a volume booster utility. This was the main thing occupying my mind at the time I was running JB, but I don't remember the memory or browser problems going away, and I would have noticed that. I've read complaints about memory and browser problems from other people running JB.
My main concern is that Asus hardware is often a mix of good quality components with some very weak links, causing it to malfunction prematurely, and Asus doesn't properly honor their warranty a very large percentage of the time. I know that many people here couldn't care less about that. Once you unlock your device, you void the warranty anyway. Since this is Unlock Central, probably this was the wrong site in which to post this warning. I just like this site and learn a lot from it, so I thought I was giving something back. I didn't anticipate I'd be attacked for my post.
To the person who told me I'm the "boy who cried wolf" and I should "stop being a *****"... Um... first of all, I was born a "*****". I'm a middle aged woman, not a boy. You, on the other hand, sound like a pimple-faced 14-year-old. Second, perhaps you don't care about your hardware being under warranty, but I do. I root my Droids, but I choose not to unlock them.
To all who love Asus and don't care about the many quality, customer service, and warranty complaints, just ignore my warning and move on. Enjoy your TF700T. I have returned mine to Amazon.com. And that's all I have to say about this.
permutations said:
I, too, was running stock, locked, but rooted. I upgraded to JB briefly, but then downgraded back to ICS. Quite a few programs I need and/or like don't run on JB - notably, the volume booster programs. I could barely hear many YouTube videos without a volume booster utility. This was the main thing occupying my mind at the time I was running JB, but I don't remember the memory or browser problems going away, and I would have noticed that. I've read complaints about memory and browser problems from other people running JB.
My main concern is that Asus hardware is often a mix of good quality components with some very weak links, causing it to malfunction prematurely, and Asus doesn't properly honor their warranty a very large percentage of the time. I know that many people here couldn't care less about that. Once you unlock your device, you void the warranty anyway. Since this is Unlock Central, probably this was the wrong site in which to post this warning. I just like this site and learn a lot from it, so I thought I was giving something back. I didn't anticipate I'd be attacked for my post.
To the person who told me I'm the "boy who cried wolf" and I should "stop being a *****"... Um... first of all, I was born a "*****". I'm a middle aged woman, not a boy. You, on the other hand, sound like a pimple-faced 14-year-old. Second, perhaps you don't care about your hardware being under warranty, but I do. I root my Droids, but I choose not to unlock them.
To all who love Asus and don't care about the many quality, customer service, and warranty complaints, just ignore my warning and move on. Enjoy your TF700T. I have returned mine to Amazon.com. And that's all I have to say about this.
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Insulting or not the comments hit the nail so to speak.
You must expect a bit of a thrashing when treading on a choice that many others have made who are more than pleased with it's performance.
I consider this forum a place providing resolution versus my tablet gave me a boo-boo and it hurt.
You have made the best decision returning your tablet, yet posting here about how it wasn't a good choice for you seems irrelevant to me.
The best of luck to you on your next choice.
Thats OK said:
Insulting or not the comments hit the nail so to speak.
You must expect a bit of a thrashing when treading on a choice that many others have made who are more than pleased with it's performance.
I consider this forum a place providing resolution versus my tablet gave me a boo-boo and it hurt.
You have made the best decision returning your tablet, yet posting here about how it wasn't a good choice for you seems irrelevant to me.
The best of luck to you on your next choice.
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Funny...not the problems people have, or the issues with Asus support...but how much energy and empathy we put into metallic devices that become throw away in a few years. If we put that much energy and attention to detail into a hard critique of our own lives and societal ills...how much better off we would all be...
I think the TF700 is a usable, attractive appliance that offers a decent, but not exceptional value. It is a transitional device- a hybrid tablet/net/ultra book type of device that is probably better than the Microsoft Surface RT- but really is for only light productivity use- that is use beyond content consumption. I like it, but it is just a cold, metallic appliance. It's real value is in the humans that designed it, produced it and do amazing things with it...
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Thats OK said:
Insulting or not the comments hit the nail so to speak.
You must expect a bit of a thrashing when treading on a choice that many others have made who are more than pleased with it's performance.
I consider this forum a place providing resolution versus my tablet gave me a boo-boo and it hurt.
You have made the best decision returning your tablet, yet posting here about how it wasn't a good choice for you seems irrelevant to me.
The best of luck to you on your next choice.
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Click to collapse
Where did you get the idea that it's ever okay to be rude and insulting - "thrash" someone who is trying to be helpful?
I was not criticizing anyone else's choice, and I was not complaining about problems I had that are of no relevance to anyone else.
I was sharing information about Asus that many people thinking about buying a TF700T will find interesting and relevant. That may not be you. Perhaps you've already made a purchase and you're happy with it. Or perhaps, like many here, you unlock your tablet and void the warranty anyway, so it's not relevant to you for that reason. But you are not everybody. Many people care about warranties, and many people visit this site before making buying decisions. I do. I was talking to them.
And to the people who counter my warning about Asus with, "Not true because it didn't happen to me", I say, you are a sample of one. Please read the links I posted. Thousands of people have reported problems. There's an alert on Asus from the BBB from just 2 weeks ago. This is a real issue. That doesn't mean that 100% of people experience dreadful warranty service from Asus, but the percentage is unacceptably high, much higher than other companies. They also have a reputation for using some really cheap components here and there in otherwise high-end machines, causing them to malfunction or break down prematurely. If you don't want to believe it, don't. If this is irrelevant to you, move on. If you'd like to know more about it, read the links I posted in the first message.
ok, I'll be nice, these threads are getting old, had you used the SEARCH function I'm sure you would have found at LEAST a dozen threads of the same nature, someone calling ASUS terrible because they didn't do their research before a purchase.
I made the assumption that since you've been around XDA for a few years you might have known to do that BEFORE posting.
oh, and for the record, Having a *****, and BEING a ***** are two very different things, and not mutually exclusive. I pegged you for some kid that bought a toy that they couldn't really afford. I wasn't picking a gender, but the old fable isn't "The girl who cried wolf"
If you're already rooting devices, you are SERIOUSLY missing out by not unlocking them. Rooting lets you "repaint" the walls, unlocking lets you blow them down, rearrange the floor plan and tack an addition on the back.
Get where I'm coming from? We build the additions here.
Now I'm going to take my fat balding alcoholic nerdy ass outside and go finish this bottle of Jameson before I stop being nice after a hard day of babysitting young "professionals" on the job who think they know everything because they spent four years in college and three months actually working. That stuff gets to you after a while.

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