Database Info

Are We Expecting Too Much?

Am I the only who thinks some people are expecting too much? Maybe it is becuase my uses are so different than others?
I am not looking to control orbiting satelites with this device, nor am I wanting it to compose Adele's next number one smash. It is a tablet! Or, am I missing something. Have these devices come so far in such a short time that we want them to be full desktop or laptop replacements?
I want to: check the weather, see what the local movie times are and read some reviews, check email real quick and perhaps respond, watch a few clips of youtube on a really nice screen, have some entertainment portability when I travel, have a huge GPS in my car (that works), write reviews on Trip Advisor, read about the TomKat divorce, etc, etc. I wonder how many people who are highlighting the faults of this device actually have capable laptops at home!
I want a great screen and the latest device that might last me two, or maybe three years. I am not looking to take over the world with this device in 7 years.
Thoughts?
P.S. - I was joking about the TomKat thing.

Partly.
I'm basically on your side. I also think some people overreact on some issues like the I/O.
I watched the Prime release as I wanted that too but there was an overall bad tone from those who got it. The whole forum was basically just threads about problems or complaining, here it is two or three threads now.
With the Infinity you hear some say "oh no I/O, send it back, its crap" and others that say "it's almost smooth as butter".
But on the other hand it is marketed as a high class tablet and priced like that.
So I expect from ASUS to fix that issues. If they ignore it I will probably send it back after some time if the issue really bothers me that much.
But as I'm still waiting for mine to arrive I won't cancel it because of this now.
Okay maybe it is different in other countries that do not have warranty for 2 years, dunno.

You wouldn't have to have bought the 700 if you'd only wanted to watch the ocassional YouTube clip, LOL. As far as your usage scenario goes, yes, I believe you will have a great device that will last you several years, and possibly much longer than that.
I love the device too, but in my usage scenario (watching movie along with browsing the web for a bit, XDA among it), the I/O issue does rear its ugly head every once in a while. Granted, if actually watching the video, all is great; browsing the web, all is great; accessing the filesystem is less nice with slower responses than my SGS2, let alone when you try and transfer a large file.
And to answer your title question: no, I do not think we're expecting too much for a device of this cost (and theoretical capability). A quad-core 1GB RAM ICS tablet with 64 GB on-board memory should blow everything Android out of the water; so far, the experience hasn't been that bad at all, but I am absolutely convinced there is quite some room for improvement.
And now I think of it: all this time we are used as unpaid beta testers. I wonder why ASUS never stumbled upon the I/O issue itself; is that because they just connected seome hardware in an aluminum casing and brought it to retail, like some cynics said, or is this really so special and unforeseen that they didn't test large file transfers (for example) at all and just didn't test that particular aspect? I do have an opinion on that.

Surfing the web (visiting regular sites) and watching embedded video's in those site should work smooth. Especially with this high-end tablet.
Well, it does not go smooth. That's not a high expectation to me.
I compared it with an iPad1 and and iPad3, and even the iPad1 (>2 years old!) does the job faster and smoother ...

@Marty
Is it fair to say that if Asus expects to produce and sell 7,000,000 of these devices (I do not know what the real production number is), and 6,800,000 of those buyers do not care about I/O, multi-tasking, etc, that Asus WOULD NOT spend time, energy, and resources to make those 200,000 buyers happy?
I love these sites and forums, they are a great resource, but lets face it, people that use and post to these sites are a minority, not majority. And while I am sure producers of these tablet devices, be it Asus, Apple, Samsung, etc, do care somewhat about what is said, they have to produce what they can sell at the highest profit margin and then move onto the next device. Forget the Infinity, Asus probably its successor and its successors successor already in the works!

sag365 said:
if Asus expects to produce and sell 7,000,000 of these devices
Click to expand...
Click to collapse
I don't think that this is a realistic number. You have to lower that a lot!

I don't think you're expecting too much.
Went into a local Currys and had a good look at a few tablets. The Galaxy Tab 2 10.1 actually looks quite nice and has an amazing screen, so does the Nexus 7 (but again, no 3G or SD card).
I hate to admit it but Apple own the tablet market.
I think I'm going to wait until we have an HD tablet with 3G before I buy one. These days I want to make sure I get the best bang for my buck.

i really do think its the best tab out. no tab comes out as the perfect model an ipad 3 is because there is only 1 of them, nothing to compare within apple. its such closed ecosystem that it runs smoothly because.... u cant do anything YOU want just what they want lol. with android its like PC, so many configuartions its hard to eliminate all bugs, but really good devs are gonna get their hands on this device and fix up a lot of things. also check out endgaget Asus released 4.1 jellybean news to hit the prime and the infinity within the next month

Is it fair to say that if Asus expects to produce and sell 7,000,000 of these devices (I do not know what the real production number is), and 6,800,000 of those buyers do not care about I/O, multi-tasking, etc, that Asus WOULD NOT spend time, energy, and resources to make those 200,000 buyers happy?
Click to expand...
Click to collapse
To be honest. I don't think they pay to much mind to us early adapters. We definitely are the minority...

I received my TF700 yesterday and I was expecting a wow from the screen but my wife screwed it up cause I been using her ipad3 for the last week while waiting for the infinity. The screen is definitely nice and it does run smooth like it suppose to. I saw an IO issue when I was downloading all my apps and sorting them out in my home screens. It was sluggish and the screen turned white twice but I was downloading 22 apps with wifi on and re organizing the home screens which is a lot (at least to me). The wifi and bluetooth are [email protected] great. Distance for bluetooth seems to be much better. Jambox works flawless. The only things I didn't like was it seems the speaker has a lower top volume. Doesn't seem to be as loud as my prime was. I do get a click from the lens when I take pictures. You can hear it in video which is annoying.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app

Crizthakidd said:
i really do think its the best tab out. no tab comes out as the perfect model an ipad 3 is because there is only 1 of them, nothing to compare within apple. its such closed ecosystem that it runs smoothly because.... u cant do anything YOU want just what they want lol. with android its like PC, so many configuartions its hard to eliminate all bugs, but really good devs are gonna get their hands on this device and fix up a lot of things. also check out endgaget Asus released 4.1 jellybean news to hit the prime and the infinity within the next month
Click to expand...
Click to collapse
months
---------- Post added at 05:02 PM ---------- Previous post was at 05:01 PM ----------
dknotty said:
I don't think you're expecting too much.
Went into a local Currys and had a good look at a few tablets. The Galaxy Tab 2 10.1 actually looks quite nice and has an amazing screen, so does the Nexus 7 (but again, no 3G or SD card).
I hate to admit it but Apple own the tablet market.
I think I'm going to wait until we have an HD tablet with 3G before I buy one. These days I want to make sure I get the best bang for my buck.
Click to expand...
Click to collapse
If I didn't need it for summer months, I would definitely wait for the Snapdragon version.

sag365 said:
@Marty
Is it fair to say that if Asus expects to produce and sell 7,000,000 of these devices (I do not know what the real production number is), and 6,800,000 of those buyers do not care about I/O, multi-tasking, etc, that Asus WOULD NOT spend time, energy, and resources to make those 200,000 buyers happy?
I love these sites and forums, they are a great resource, but lets face it, people that use and post to these sites are a minority, not majority. And while I am sure producers of these tablet devices, be it Asus, Apple, Samsung, etc, do care somewhat about what is said, they have to produce what they can sell at the highest profit margin and then move onto the next device. Forget the Infinity, Asus probably its successor and its successors successor already in the works!
Click to expand...
Click to collapse
If you'd read my posts in here, you'd have seen I have stated exactly to same a few times over, my friend. In 'normal usage' scenarios, owners won't find significant faults, and they accept a hang here or there -- if you work anywhere where you cannot decide on hardware yourself, you are faced with crap hardware all the time and build up mental antibodies to stutters, lags, hangs and what-not.
Having said that, a lot of people come in here for 'other-than-normal usage' scenarios, right ? And you rightly point out that we do not have any market influence except for the direct one (representatives, who probably are depressed and suicidal by now, LOL).

Eroc162 said:
I received my TF700 yesterday and I was expecting a wow from the screen but my wife screwed it up cause I been using her ipad3 for the last week while waiting for the infinity. The screen is definitely nice and it does run smooth like it suppose to. I saw an IO issue when I was downloading all my apps and sorting them out in my home screens. It was sluggish and the screen turned white twice but I was downloading 22 apps with wifi on and re organizing the home screens which is a lot (at least to me). The wifi and bluetooth are [email protected] great. Distance for bluetooth seems to be much better. Jambox works flawless. The only things I didn't like was it seems the speaker has a lower top volume. Doesn't seem to be as loud as my prime was. I do get a click from the lens when I take pictures. You can hear it in video which is annoying.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Click to expand...
Click to collapse
So what you thoughts in comparison?
Would you exchange Infinity for iPad 3?
Sent from my SGH-T989 using xda premium

MartyHulskemper said:
If you'd read my posts in here, you'd have seen I have stated exactly to same a few times over, my friend. In 'normal usage' scenarios, owners won't find significant faults, and they accept a hang here or there -- if you work anywhere where you cannot decide on hardware yourself, you are faced with crap hardware all the time and build up mental antibodies to stutters, lags, hangs and what-not.
Having said that, a lot of people come in here for 'other-than-normal usage' scenarios, right ? And you rightly point out that we do not have any market influence except for the direct one (representatives, who probably are depressed and suicidal by now, LOL).
Click to expand...
Click to collapse
Lol I'm not having too many issues with doing 'other than normal usage' scenarios actually. I downloaded multiple HD texture packs for Mario Kart 64, Starfox 64 and Super Smash Bros with little to no lag, then unzipped, copied and pasted the very large (a couple hundred megabytes) packs into their correct folders without really slowing down at all. I was impressed considering my tablet locked up several times while installing and Titanium Backup restoring apps.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

I was just thinking about writing about the same topic. Sometimes I feel that people are expecting to get a full spec laptop.
Yeah the problems are there, but do they make me regret bying the TF700T? Not a bit.

Sometimes I wonder if ASUS even knows the cause of these various performance issues.
Take this scenario - you or I decide to design our own tablet: We get a bunch of investors, we go to a Chinese tech company, we sit down in a board room with their engineers - somewhere - maybe in the US - we show our blueprints of what we want the tablet to do - screen resolution - processor - ports - size - case material - all the usual stuff - any one of us here on XDA could do it - then, a representative meets with you and your investors again 3 months later with a prototype - you tell them what you like and what you don't - they disappear again for another month and return with a new prototype - you test it, it meets with your approval - you give them the go to produce 1000 of them.
We would have our own company, and produce a tablet - which we sell to the public - but we wouldn't have the slightest clue what makes it tick
And if a customer complains what do we do - we contact a chinese engineer explain the problem and maybe they solve the problem or maybe they make excuses for shoddy workmanship and move on to the next bigger contract - its not their problem to provide customer support, its yours - but you didn't make the thing so you don't have a clue how to solve the customer's problems
Again just hypothetical, but with everything being made by Chinese factories, are we even sure that ASUS knows the cause of our problems or the solutions?
Remember the day of having products made and supported in the US is over. Even the Japanese don't make and support their products anymore. Sony products are made in China!
On a side note - I do think they could have taken the time to tell the Chinese engineers to find a way to put the damn speakers on the front, or at least along the bottom and separated - after hearing the speakers on the a700 I'm having a really hard time rationalizing a premium tablet with a cheap monotone side mounted speaker..

Digital Man said:
Sometimes I wonder if ASUS even knows the cause of these various performance issues.
Take this scenario - you or I decide to design our own tablet: We get a bunch of investors, we go to a Chinese tech company, we sit down in a board room with their engineers - somewhere - maybe in the US - we show our blueprints of what we want the tablet to do - screen resolution - processor - ports - size - case material - all the usual stuff - any one of us here on XDA could do it - then, a representative meets with you and your investors again 3 months later with a prototype - you tell them what you like and what you don't - they disappear again for another month and return with a new prototype - you test it, it meets with your approval - you give them the go to produce 1000 of them.
We would have our own company, and produce a tablet - which we sell to the public - but we wouldn't have the slightest clue what makes it tick
And if a customer complains what do we do - we contact a chinese engineer explain the problem and maybe they solve the problem or maybe they make excuses for shoddy workmanship and move on to the next bigger contract - its not their problem to provide customer support, its yours - but you didn't make the thing so you don't have a clue how to solve the customer's problems
Again just hypothetical, but with everything being made by Chinese factories, are we even sure that ASUS knows the cause of our problems or the solutions?
Remember the day of having products made and supported in the US is over. Even the Japanese don't make and support their products anymore. Sony products are made in China!
On a side note - I do think they could have taken the time to tell the Chinese engineers to find a way to put the damn speakers on the front, or at least along the bottom and separated - after hearing the speakers on the a700 I'm having a really hard time rationalizing a premium tablet with a cheap monotone side mounted speaker..
Click to expand...
Click to collapse
You could contract a US engineer to do the job for you. But you still need a brand image which requires time to get into customers' heads otherwise nobody will buy it from you. Well if you don't get the message across to them then who will? Remember, in a big company there's always a chain-of-command on the production side, it's difficult to get it right the first time and they tends to pick-up their mistakes overtime.
However you'll just needing to submit a customer feedback and then wait patiently because Asus has so many products that they're busy dealing with everyday. I'd understand it from a customer's point of view such that problems within the product itself and falling out of specification etc...
For example you see the quality not class A and constantly compares it with another product in similar system, would you rather be disappointed to see it not being a perfect product?
Think about it perhaps the tablet market has just taken off!!!

So far I am very pleased ... what exactly is an "io"? Wait till this gets an aokp jb port and a custom kernel...it will smoke anything coming out for a while
Sent from my ASUS Transformer Pad TF700T using Xparent SkyBlue Tapatalk 2

Redefined301 said:
You could contract a US engineer to do the job for you. But you still need a brand image which requires time to get into customers' heads otherwise nobody will buy it from you. Well if you don't get the message across to them then who will? Remember, in a big company there's always a chain-of-command on the production side, it's difficult to get it right the first time and they tends to pick-up their mistakes overtime.
However you'll just needing to submit a customer feedback and then wait patiently because Asus has so many products that they're busy dealing with everyday. I'd understand it from a customer's point of view such that problems within the product itself and falling out of specification etc...
For example you see the quality not class A and constantly compares it with another product in similar system, would you rather be disappointed to see it not being a perfect product?
Think about it perhaps the tablet market has just taken off!!!
Click to expand...
Click to collapse
You could contact a US engineer to do it for you? You mean in a US factory? There are none. Thats the point.
China IS the only remaining company
ASUS = intermediary between US customer and China
They supply cash a brand name and a list of design requriments - China does all the rest
That disconect becomes a big problem when it comes to product support and problem solving - if you didn't really make it - you are not well prepared to support it

[Infinity issues/defects/good features] Share your issues, defects or best features

Dear Asus customers/future customers,
after almost a week of using, testing, playing with this tablet and also reading this forum i thought it's time to create a topic about all the issues and defects we encountered.
Also if thing go well and the mods will give a hand to keep this topic clean we could add the positive thoughts and the strong parts of this tablet too. So lets start with the issues and defects. (On the first page i will put only issues and defects confirmed by more users and not isolated ones)
THE BAD PART
Overall Build issues/defects including materials and hardware :
1) The screen frame and the aluminium body doesn't fit equally around the tablet
In my case the bottom left (near the dock connection) of the screen frame is 2 mm out and when pressing it is going down, then up again
2) Clicking sound (like a cheap 100$ plastic device) when you hold it
Sadly i can confirm this too and with my device this clicking comes from the left side (in landscape mode) of the tablet. This is also very annoying and you can hear it loud and clear, especially during indoor use.
3) Light bleeding
I can notice this mostly when booting or in very dark conditions. In my case it's located mostly on bottom and the right side, and doesn't really bother with normal use.
4) Volume buttons
Made with very low quality and sometimes you are afraid that will get stuck into the frame or even break.
5) Flash memory/internal memory
This is a well known issue and many review sites pointed out this issue that as you already know was almost fixed with the latest firmware update but still not totally gone.
Try a benchmark application which test random read/write and you will see that your 3 years old device can do better than your Infinity :banghead:
6) Some issue with Bluetooth streaming
Software/OTA updates/Bootloader Unlock --> both issues are now fixed
1) Users doesn't receive OTA updates even if their are on stock firmware and locked bootloader
UPDATE 07/08/2012 - Asus fixed the issue and it seems that many users are getting the OTA so thx Asus for listening to us and please keep doing so. :thumbup:
2) Users not able to unlock the bootloader with Asus Unlock Tool -- fixed on 07/08/2012
Reading on various boards (from Asus Prime,TF300T and TF700) looks like this two issues are connected somehow but what is even more important is that Asus doesn't support the unlock issues in anyway (and is not covered by your warranty) but some users used the OTA updates issue for asking repacement/repair ticket (so this one seems to be covered by the warranty).
UPDATE: Issue is fixed so more kudos to Asus... thx for the relatively quick fix
Marketing
1) Selling the TF201 dock as a TF700 dock @ higher price is not nice for the customers
Now this is only a part of the story and i will keep updating the topic.
For Asus : Dear Asus when i discovered the above issues i got really sad but after that i've said "hey i can live with that" or "nah, doesn't bother too much", but i wonder why do we have to say that when is you the one who failed.Is this your high-end pricy tablet that you advertised a lot? What would you say if someone would make you pay for a Ferrari but you would only get a half Fiat/half Ferrari?
NOTE: I'm not trying to discourage anyone or stop people from buying the Infinity which for my needs is still a great product and i keep mine even with the above issues. Also some of these are not covered by the warranty so i guess that even if someone want to return the product it wouldn't be possible (one example would be the bootloader unlock issue)... at least not everywhere.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

THE GOOD PART
1) The design is great and the aluminium body add a good touch to the overall design quality but also helps dissipate heat.
2) The device is quite slim and doesn't weight much and this i very important for a portable device
3) The screen is the best part of this tablet and is wonderful in any use condition. Browsing, reading, gaming or watching movies with this display is awesome. You can also hook a HDMI cable from the MicroHDMI port to your TV or monitor and enjoy Android on a large display.
4) CPU and GPU have so real horse power and will not let you down. Keep in mind that aren't much applications which make complete use of all this power yet.
5) Digitizer is also great and typing is very easy and smooth... no issue so far
6) The 8MPixel camera is also good but please don't expect a professional camera. Is one of the best camera in the tablet market
7) The Keyboard dock is also a great gadget and maybe a must for people who use this tablet for work. Many would say that you can buy a Bluetooth keyboard for less money, true... but it will drain your battery and will not fit with the tablet like the original one does.
8) Another important thing is that Asus is well known as one of the best when it comes to software/firmware updates.
Guys please feel free to post more features and i will update.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

1) The screen frame and the aluminium body doesn't fit equally around the tablet
This doesn't happen to everyone, mine makes a satisfying clicking noise though.
2) Clicking sound (like a cheap 100$ plastic device)
But isn't clicking it just so satisfying? Also, once again, not everyone has it. Even with the clicking, it still feels like a premium device.
3) Light bleeding
For some reason, when I turn on the screen I get crazy light bleed but if I leave it on for a minute or so and come back, it's totally gone. IDK, what's going on here.
4) Volume buttons
Truth, they suck.
5)Flash memory/internal memory
Using sio/cfq can really help your performance you know?

I got the same issue with the screen sticking out, but it's pretty much the whole left side, both top and bottom.
On my keyboard dock, the backspace key is scraping the chassis. Really annoying.
Sent from my ASUS Transformer Pad TF700T using xda premium

jdeoxys said:
1) The screen frame and the aluminium body doesn't fit equally around the tablet
This doesn't happen to everyone, mine makes a satisfying clicking noise though.
2) Clicking sound (like a cheap 100$ plastic device)
But isn't clicking it just so satisfying? Also, once again, not everyone has it. Even with the clicking, it still feels like a premium device.
3) Light bleeding
For some reason, when I turn on the screen I get crazy light bleed but if I leave it on for a minute or so and come back, it's totally gone. IDK, what's going on here.
4) Volume buttons
Truth, they suck.
5)Flash memory/internal memory
Using sio/cfq can really help your performance you know?
Click to expand...
Click to collapse
1)if every issue would happen to everyone Asus would be forced to recall the device
2)I have a wall clock for that my friend
5)Is not about improving is about getting what you pay for. Anyway why don't you show us how to improve that random write performance?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

Pretoriano80 said:
1)if every issue would happen to everyone Asus would be forced to recall the device
2)I have a wall clock for that my friend
5)Is not about improving is about getting what you pay for. Anyway why don't you show us how to improve that random write performance?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Whoa, bitter much? I can't do anything, does it say I'm a recognized developer? I'm just giving out some suggestions and opinions, no need to start getting all jaded about it.
So dark and edgy

I believe that these types of lash out complaint threads are unnecessary, and if you truly hate the tablet so much I suggest you return it. I understand trying to get issues resolved, but when someone tries to help with your issues and you attack them then well... That's trolling bro.

Jonphinguyen7 said:
I believe that these types of lash out complaint threads are unnecessary, and if you truly hate the tablet so much I suggest you return it. I understand trying to get issues resolved, but when someone tries to help with your issues and you attack them then well... That's trolling bro.
Click to expand...
Click to collapse
This kind of complaint could help people to decide if they are willing to accept this issues before buy, as this kind of stuff is not written on the box.
Who tried to help me and where? It was just sarcasm in that post and that's all.
Also i never said i hate this tablet and even if i was in Europe we can't ask a refund whenever we want especially with these kind of issues (at least not here in Italy)... and getting your money back is out of the question, the best you could do is getting another product instead.
So i see no trolling here bro.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

Pretoriano80 said:
This kind of complaint could help people to decide if they are willing to accept this issues before buy, as this kind of stuff is not written on the box.
Who tried to help me and where? It was just sarcasm in that post and that's all.
Also i never said i hate this tablet and even if i was in Europe we can't ask a refund whenever we want especially with these kind of issues (at least not here in Italy)... and getting your money back is out of the question, the best you could do is getting another product instead.
So i see no trolling here bro.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Click to expand...
Click to collapse
So could my comment if you had actually stopped to read it instead of discounting my humor as "evil sarcasm". I was giving my opinion, and you started getting all angry and bitter. This is an internet forum, buddy. Also, it seems to me that you're trying to discourage people from buying by making all the issues seem overblown while, in reality, not that many people have most of those issues (except IO, I'll give you that one), and, when I tried to point that out, you started lashing out and getting crazy angry. I don't know if there's something wrong with my post but I think you need to chill out and stop hating on this tablet.

jdeoxys said:
So could my comment if you had actually stopped to read it instead of discounting my humor as "evil sarcasm". I was giving my opinion, and you started getting all angry and bitter. This is an internet forum, buddy. Also, it seems to me that you're trying to discourage people from buying by making all the issues seem overblown while, in reality, not that many people have most of those issues (except IO, I'll give you that one), and, when I tried to point that out, you started lashing out and getting crazy angry. I don't know if there's something wrong with my post but I think you need to chill out and stop hating on this tablet.
Click to expand...
Click to collapse
This is an Apple fan boy. Saw them trolling on other forums. Disparaging the product in hopes to reduce sales. MODS delete this thread please! It's not constructive in any shape, format, or fashion. This is just a bashing match.

xRevilatioNx said:
This is an Apple fan boy. Saw them trolling on other forums. Disparaging the product in hopes to reduce sales. MODS delete this thread please! It's not constructive in any shape, format, or fashion. This is just a bashing match.
Click to expand...
Click to collapse
I'm an apple fanboy? I beg to differ. I hate apple in any and all ways, shapes and forms. I don't even eat apples anymore, I eat pears instead. All of that juicy goodness.

jdeoxys said:
I'm an apple fanboy? I beg to differ. I hate apple in any and all ways, shapes and forms. I don't even eat apples anymore, I eat pears instead. All of that juicy goodness.
Click to expand...
Click to collapse
:silly:
I'm talking about the thread starter. You are good night my book

xRevilatioNx said:
This is an Apple fan boy. Saw them trolling on other forums. Disparaging the product in hopes to reduce sales. MODS delete this thread please! It's not constructive in any shape, format, or fashion. This is just a bashing match.
Click to expand...
Click to collapse
He, he, he now i'm an Apple fanboy... For your record i own 4 android devices and 1 Iphone 4s so i'm not a fanboy (Apple or Google) but you guys start to sound like real android fanboys.
I'm old enough to keep me away from flame wars so i will let the moderators to judge on this topic because those issues are real and people are affected, i'm not telling anyone to not buy a product and never did that. Like you said is an internet forum, ppl share their opinion and also they are free to choose, it's not up to me or up to you.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

xRevilatioNx said:
:silly:
I'm talking about the thread starter. You are good night my book
Click to expand...
Click to collapse
Oh OK, thanks bro. :laugh: I didn't know the thread starter was an apple shill.

lol

Pretoriano80 said:
but you guys start to sound like real android fanboys.
Click to expand...
Click to collapse
What did you expect on the Asus Transformer forums - folks that loved Apple products?!
Give me a break.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

Pretoriano80 said:
He, he, he now i'm an Apple fanboy... For your record i own 4 android devices and 1 Iphone 4s so i'm not a fanboy (Apple or Google) but you guys start to sound like real android fanboys.
I'm old enough to keep me away from flame wars so i will let the moderators to judge on this topic because those issues are real and people are affected, i'm not telling anyone to not buy a product and never did that. Like you said is an internet forum, ppl share their opinion and also they are free to choose, it's not up to me or up to you.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Click to expand...
Click to collapse
3/10 for effort, need more originality and shouldn't have mentioned the 4s. Emoticon was a good touch, as was the txtspk. Extensive use of the word fanboy was good, also the accusations of being a child. Overall, you could do some really good stuff but you need to work on your trolling a lot more. A 3/10 is the best I can give you for that troll post.

Former prime owner here. After going through hell and back on the prime, i jump at the chance to exchange at best buy. The infinity is a dream over the prime,... so far. . I'm still in the honeymoon period. This is nothing so far. As far as Gary and the Asus rep,... ha. They are pretty much done on the forums. Failed experiment.

Is anyone else experiencing the audio interference from the headphone jack as discussed in the thread below?
http://forum.xda-developers.com/showthread.php?t=1806470
I would like to add that my tablet has a good fit and finish with no uneveness or movement of the glass. But I do have some significant light bleed on the right side of the screen and a blob on the right half. Thankfully, I tend to only notice these blemishes during boot up.

When I first got mine, it was great. Had no issues, aside from DMClient crashing immediately upon turning it on the first time. Over the last week, its developed the clicking in the lower left corner... not a big deal, its not something you'd trigger with everyday use. Then I realized I never got an OTA, and when I tried unlocking the bootloader that failed too.
So I decided to try a factory reset, figuring that DMClient crash was the culprit. And upon the completion of that reset, my wifi seems to have died. It can see my network, but it stays on "Obtaining IP Adress" for about 10 minutes, before switching over to "Avoided poor internet connection". It kept doing this through multiple reboots, and even after I tried another factory reset.
On one hand, I'm disappointed as mine had pretty good build quality compared to some of the complaints here. On the other, it gives me an excuse to return it to best buy and get one that'll hopefully allow unlocking. I'll be exchanging mine tomorrow, and hopefully its replacement will arrive soon.

ASUS Build quality issues?

I have been on the market for an Android 10 inch tablet for close to a year. I have watching several of the devices that have come on the market there. I like the iPad for some things but I hate the proprietary nature and many other numerous issues to list.
Back to my original question though
I have been following reviews online and this is probably the 3rd or 4th time that I have seen reviews on Amazon.com or other sites that the ASUS TF700 has some "build quality issues" they have pointed out problems with the tablet making a squeaky noise when pressing on the glass in some areas and it appearing that the "glue is coming loose". I wanted to say that if I'm spending $500+ on a device. I want it to work, and work well, and not have to replace it in a year or less.
Another comment I have seen is that its sluggish when doing "heavy multitasking". I plan to do quite a bit of multitasking on it and wondered what other user's experiences are. I have read that ASUS will release the Jelly Bean update to this device and I would expect that this may help with some of that.
One of the reasons that I'm certainly considering going with the ASUS over the other tablets is that I prefer ASUS devices on other platforms. I have an ASUS laptop that originally came with Windows Vista (that tells you how dated it is). It's probably 4-5 years old at this point and it's still working off the original AC adapter, original battery and it still works flawlessly. I have owned several ASUS motherboards that work perfectly and last.
I wanted your opinions, since you guys are the Android tablet guru's and I've read some of the other posts. Even the one about the squeakiness by the speaker. But I' m wondering if this is a common issue or one to be concerned about.
One last thing is that I noticed there is an Atmel stylus that might be compatible with it. Has anyone purchased and used one yet? If so, what do you think about it? I'm seriously considering the Samsung Galaxy Note 10.1 as well because of this stylus capability and the 2GB of ram in there. Money is not that much of a problem since I will be using gift cards (like up to $700 worth) to buy it.

Yes, Asus definitely has some quality-control issues, but if you do get a "bad" one, you can always just return it for another. Personally, my TF700 is fine - some minor light bleed on the bottom and right sides, but it's only noticeable at full brightness, which I'll never use anyway. I don't have the clicking/squeaking noise either. I truly believe that most of these issues are very minor and most folks wouldn't even notice them if they weren't looking for them.
Don't let this hold you back from an awesome tablet - that's why they make warranties! My original TF101 is still running great (hardware-wise, at least - ICS is another story!) - never had any hardware issues with it and my wife still uses it daily.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

I'm surprised. From what I see here, I think I got one of the nicer tablets. My screen has no obvious light bleeds, no dust trapped under the glass, or scratches. The display is bonded firmly and doesn't squeak. I guess it may be potluck with the build quality, but mine is built well.
Like jtrosky said, if you get a bad one, you can exchange it.

rightonred said:
I'm surprised. From what I see here, I think I got one of the nicer tablets. My screen has no obvious light bleeds, no dust trapped under the glass, or scratches. The display is bonded firmly and doesn't squeak. I guess it may be potluck with the build quality, but mine is built well.
Like jtrosky said, if you get a bad one, you can exchange it.
Click to expand...
Click to collapse
First one had dust under screen.
Second had huge bright white crater-like defect in center of screen. Really bad defect - can't understand how that passed quality control.
Third one is perfect....so far....

Asus should stay with what they do best..build computers. They sucks with pad, problems after problems. The TF700 is not ready for prime time. They did the 201 and still making too many mistake with the 700. I can named many like, USB,SB card, I/O bottle neck, phone jack volume, noise when pressed on glass, not fitting well with dock..and on and on. I would wait for Samsung Note 10.1.

buhohitr said:
Asus should stay with what they do best..build computers. They sucks with pad, problems after problems. The TF700 is not ready for prime time. They did the 201 and still making too many mistake with the 700. I can named many like, USB,SB card, I/O bottle neck, phone jack volume, noise when pressed on glass, not fitting well with dock..and on and on. I would wait for Samsung Note 10.1.
Click to expand...
Click to collapse
But then what would be the alternative: Acer? Apple? Samsung where you're stuck on the same firmware forever?
I think the problem is the separation of design and production these days. These tablets are made by faceless Chinese workers, and then shipped over here. Its not like it used to be where the factory workers and the manufacturer and quality control were all in one place. In fact, do we even know if ASUS ever even sees the tablets after they leave the factory and get shipped to the warehouse?
You should be honored. You're now an ASUS employee - we get to inspect the tablets and return the defective ones - we're quality control technicians!

Digital Man said:
But then what would be the alternative: Acer? Apple? Samsung where you're stuck on the same firmware forever?
I think the problem is the separation of design and production these days. These tablets are made by faceless Chinese workers, and then shipped over here. Its not like it used to be where the factory workers and the manufacturer and quality control were all in one place. In fact, do we even know if ASUS ever even sees the tablets after they leave the factory and get shipped to the warehouse?
You should be honored. You're now an ASUS employee - we get to inspect the tablets and return the defective ones - we're quality control technicians!
Click to expand...
Click to collapse
Asus sold the product, they're 100% responsible for their product, doesn't matter how/where they were made. I payed Asus with my own hard working money and I do have the right to complaint when the product is not working as advertise. I will be glad to contribute my free time to test for them for free if they allowed me to have the product for FREE.

buhohitr said:
Asus sold the product, they're 100% responsible for their product, doesn't matter how/where they were made. I payed Asus with my own hard working money and I do have the right to complaint when the product is not working as advertise. I will be glad to contribute my free time to test for them for free if they allowed me to have the product for FREE.
Click to expand...
Click to collapse
That sounds nice. But you have to vote with your wallet. And the public already has. People want cheap stuff. The Chinese make cheap stuff. So regardless of weather ASUS is responsible or not, if people continue to buy it, why would ASUS have any reason to change? The days of real premium quality merchandise are over.
Every product on the face of the planet is now made in one place. We chose to abandon our factories and manufacturing facilities. So cheap lower quality stuff is now the norm.

buhohitr said:
Asus sold the product, they're 100% responsible for their product, doesn't matter how/where they were made. I payed Asus with my own hard working money and I do have the right to complaint when the product is not working as advertise. I will be glad to contribute my free time to test for them for free if they allowed me to have the product for FREE.
Click to expand...
Click to collapse
I believe that he was just being sarcastic with that last statement!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

I was in the same boat as you, waiting for a 10" tablet that I thought fit my needs and was worth the premium we pay for tablet devices.
I was concerned about quality as well. I kept seeing all kinds of stories on the forums (loose glass, dust, light bleed, etc). I ordered from Amazon knowing that it would be easy to return if there was a problem, but mine is just fine and fortunately has none of the problems that some other people have had.
Re: multitasking - I do a lot of multitasking. I usually have it on "balanced" mode and it's super smooth. It slows down a very little bit when I'm updating 2+ apps simultaneously, and the odd occasion where I'm running multiple CPU-intensive apps, but I just switch to "performance" mode for that short period of time and it's back to being snappy.
If you get a bad one, just return it immediately and get a new one. I'm loving this tablet =)

Thanks, I appreciate your input. I think I may end up going with it. We'll see...The samsung note 10.1 doesn't even disclose how much it will cost yet. I'm worried that even $700 may not be enough. I have heard some rumors of around $750. Plus, I don't know how much I would honestly use the Stylus. It would be a fun toy, but not practical for day to day use for me most likely. I'm so used to using touch interfaces all my other android tablet devices and a prior iPhone now anyway.

Keep in mind as well that it'd usually not the happy people that write or speak out. Its often the dissatisfied. There are plenty of happy and satisfied users out there as well.
Sent from my Nexus 7 using XDA Premium HD app

Got my T700 a couple weeks ago
I've had enough time to grow accustomed to it and I love it so far. I can see what same are saying about the build quality issues. The glass feels slightly loose in some areas but not so much that it would come apart.

into_311 said:
I've had enough time to grow accustomed to it and I love it so far. I can see what same are saying about the build quality issues. The glass feels slightly loose in some areas but not so much that it would come apart.
Click to expand...
Click to collapse
I hope it works out for you. I think this is a terrific tablet (and keyboard dock).

How many of you agree we should send an email/post on ASUS facebook about the QC?

I bought a TF700 from Amazon.
it had little light bleeding and clicking screen sound on the speaking side
and the metal back cover is kinda weak (When I hold it, I can feel ipad back metal cover is a little bit harder and stiff)
I drop it from 5cm high and the bottom left hit the table
the bottom left (audio jack) just deform a little and the screen pop out.
Also, it is not stable and reboot and freeze. the I/O issue is still not completely fixed.
I returned it and hope they can give me a fine one
I just hope ASUS can improve its production line of TF700 and at least avoid screen loosen problem if they can
I really like TF700 because it is the only high-end Andriod FHD tablet with awesome keyboard dock available on the market
I don't want shamesung plastic low ppi **** or Acer heater tablet.
I don't wanna wait for the Surface Pro to come out
I am a PT student and I need a tablet to read textbook (we use camera to copy the entire textbook so we can read it on tablet and save lots of money)

I would be happy to do some mass quality control email thing. Its just ridiculous how we spend so much and get things we expected, only crap.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

Yeah I am quite pissed too. This was actually the first electronic device I have ever had to return. And I have got quite a lot of stuff. First time went for Asus and this happened.
Too bad that the company I bought it had only 7 days return policy. LOL. Now my tablet went to Asus service to other side of the earth. I really wish they give me new one and not try to fix dead pixels, loose glass, light bleeding and all other problems.
Still not so cool owning expensive tablet for 2 weeks and then loose it for service center for minimum 3 weeks. But this not only Asus to blame, also this one shop in Finland just got to my black list.

Thumbs Down on a Dumb idea
mdemons12 said:
I would be happy to do some mass quality control email thing. Its just ridiculous how we spend so much and get things we expected, only crap.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Click to expand...
Click to collapse
Tens of thousands have shipped.
Extremely few quality issues and they appear to be resolved by replacement.
There are always gripers - don't expose your weaknesses with a mass mailing.
U need a cause? It's election year in the US.

Just remember, ASUS is a fairly large corporation. With every email you send, Mr. Shen gets more and more material to laugh at.

waltnich said:
Tens of thousands have shipped.
Extremely few quality issues and they appear to be resolved by replacement.
There are always gripers - don't expose your weaknesses with a mass mailing.
U need a cause? It's election year in the US.
Click to expand...
Click to collapse
I am sorry to disagree but, when you have 3 take let's with that same problem, then the company has a massive problem with quality control
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

If you don't like it, return it. I don't know why you're even bothering emailing a company with your problems. They will just say RMA or hard reset just to delay you from returning it from the store and you can't return it after the return policy is over.

waltnich said:
Tens of thousands have shipped.
Extremely few quality issues and they appear to be resolved by replacement.
There are always gripers - don't expose your weaknesses with a mass mailing.
U need a cause? It's election year in the US.
Click to expand...
Click to collapse
I have to disagree with you.
I have tried them all, Apple, Samsung, HTC, Nokia, Sony, you name it. First time I have seen this much complaint about quality and my unit also went back.
There is serious issue with Asus QC. Their product would be the best Android tablet available IF they just would make them as they should be.
I would guess getting quite expensive for Asus too to send new ones. I am guessing return % something like 30% with their products..just a wild guess!

I can't because I unlocked it before the problem actually arose, and to add to the problem, it was a US import
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

If your thinking of doing that email post then do it. You don't need the permission from the viewers here. You will feel a bit vindicated by standing up for what you feel. Just be aware your desired result probably won't happen and they may delete your post. You would be better off taking your time to put a short polite email about your specific issues and emailing Gary or Tien. Look at the stickies in the prime forum for their info.

I'm thinking
ASUS is just one of many companies passing expensive products of dubious quality to consumers.
Somebody write the "How Its Made" show and ask 'em to do one on tablets from ASUS.
Maybe we could catch them in the act.

CandyAndy said:
I have to disagree with you.
I have tried them all, Apple, Samsung, HTC, Nokia, Sony, you name it. First time I have seen this much complaint about quality and my unit also went back.
There is serious issue with Asus QC. Their product would be the best Android tablet available IF they just would make them as they should be.
I would guess getting quite expensive for Asus too to send new ones. I am guessing return % something like 30% with their products..just a wild guess!
Click to expand...
Click to collapse
I think that's a super-wild guess. Same thing occurred with the Nexus 7 forums. You would think that like 70% were bad! Now they are everyones' favorite tablet!
When SGS series phones were getting bricked by the dozens (hundreds, probably) due to very faultly emmc firmware that Samsung never fixed, you would also think it was the end of the world. But out of millions sold, whats a few hundred superbricks?
Anyway, everyone who has had severe-enough issues to have to return their TF700 gets my full sympathy. It sucks, plain and simple. But I'll bet they represent a very small percentage of the units sold to date.

I dont have any QC problems, after a month of usage, i dont have any clicks or other defects nor do i have light bleeding, but i do feel bad for all of you because i would have been as pissed as all of you if it would have happened to me. I will sign any petition or email.

okantomi said:
I think that's a super-wild guess. Same thing occurred with the Nexus 7 forums. You would think that like 70% were bad! Now they are everyones' favorite tablet!
When SGS series phones were getting bricked by the dozens (hundreds, probably) due to very faultly emmc firmware that Samsung never fixed, you would also think it was the end of the world. But out of millions sold, whats a few hundred superbricks?
Anyway, everyone who has had severe-enough issues to have to return their TF700 gets my full sympathy. It sucks, plain and simple. But I'll bet they represent a very small percentage of the units sold to date.
Click to expand...
Click to collapse
Nexus 7 can't be compared to Infinity when we speak about sold units, it's a Google brand and costs only 200$ so i'm sure it sold much more than Infinity. The Infinity will never sell as much as Nexus so in this case if you compare the numbers Infinity's quality issues are quiet serious imo.
Also i guess that people complain more when they paid 600 $ for a device compared with those that paid only 200.Anyway nobody stop you guys from sending a petition to Asus but imo you shouldn't expect too much from that.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

Pretoriano80 said:
Nexus 7 can't be compared to Infinity when we speak about sold units, it's a Google brand and costs only 200$ so i'm sure it sold much more than Infinity. The Infinity will never sell as much as Nexus so in this case if you compare the numbers Infinity's quality issues are quiet serious imo.
Also i guess that people complain more when they paid 600 $ for a device compared with those that paid only 200.Anyway nobody stop you guys from sending a petition to Asus but imo you shouldn't expect too much from that.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Re: the Nexus 7, most of the people complaining were folks coming over from Kindle Fires iirc. I don't think it mattered to them that they had only spent $200-250.

CandyAndy said:
Too bad that the company I bought it had only 7 days return policy. [...] this one shop in Finland just got to my black list.
Click to expand...
Click to collapse
If you bought it online, you always have at least 2 weeks unconditional return in all countries in the European Union (which is one of the reasons I mainly buy my expensive electronic gadgets from online shops).

Just got my Infinity CG from BB after waiting a few months.
While its the sexiest Android Tablet or IMHO sexiest tablet of them all to date.. mine is plagued by light bleeding, dust and/or dead pixels under the screen, the glass gives around the edges and causes cracking/creaking noises.
Also, for a new un-opened box item, I was surprised to see my shiny gold back come from the factory with a few scratches and small indentations across the back and side of the unit.
I'll play with it a little more until it goes back as a return.
I can't imagine all the refurb deals that will be created from these Infinity Tabs...
Saddened.

I may try again in a couple months if it looks like QC is up and no worthy competitor is on the immediate horizon. But after waiting since last winter to get this thing, seeing the crappy production values is like a kick in the nads.

Crap. this is one of the reasons I was enjoying the TF700 section over TF201. Always 8itching on the internet and taking no action, return the ones with problems and get the one you want. Are any of the people complaining out of their return window? There are options for you as well that may be a little more work than complaining but still result in a warm fuzzy feeling about your new tablet eventually.
Maybe I'll go back to BB and get a TF300 and see if their immune to this.

Point is, buying a $500 computing device shouldn't be a crapshoot. Can you imagine people buying Dell laptops -- many of which are a LOT cheaper than this tab -- and returning them because of such basic manufacturing flaws?
Dunno about you, but I have a demanding job, kids, social life, etc. When I buy a product like this, I expect it to be 100% out of the box. I don't have time to play QC roulette because Asus isn't giving its best effort.

Asus "Best and Worst Tablet Moments"

Starting with The Prime (I'm not including the TF101 and TF300 because they don't invoke the level of controversy, nor do they polarize their owners into "You want to take this discussion outside buddy?" kind of dialog's, the way Asus' shiny metal tablets do.
As far as that polarization, it's obvious that people get quite "intense" over these tablets, for a number of reasons. I have Love/Hate emotions toward my Asus Tablet. I LOVE the device's potential and the look feel (sans defects) of the Infinity. It is indicative of how these affect people that in one Video review out there, the reviewer continuously goes on about how "premium" the Infinity is, and how it is "THE BEST ANDROID TABLET" in the SAME VIDEO he crashes the browser so bad, he can't even get it going again for more than 5 minutes! Then he shows how the tablet has a horrendous creak/clicking/screen separation issue, concluding that "it will probably break in the next few days, and that TWO OTHER ASUS INFINITY TABLETS he has in his possession do the same thing, yet in the same breath says it is so "premium" and has such amazing"Build Quality" compared to the (admittedly) plastic crazy Samsung Note 10.1. I understand what he meant, thats what I mean by POTENTIAL. - If fabricated and constructed properly the Infinity is amazing. The problem? It doesn't happen consistently enough in Asus factories
So, I considered the two extremes I have witnessed over the last year, and these are what I determined were the best and worst moments
Asus' Worst Tablet Moment:
They put the TF201 out there, knowing full well that WiFi reception was compromised, and that GPS was non functional - what, were they hoping that the tablets amazing looks and the fact that wifi worked at all would be enough to overcome the problem? Anyone who defended them came off a jackass because either a) They knew the design was compromised and sold it anyway, or b) They DIDN'T KNOW, which means they sent a product out without testing it. And then the put the whammy on it, with the sneaky, deceptive move of taking down the GPS spec quietly hoping they could get away with it. They didn't. People caught them in the act, and started posting in XDA and elsewhere, and THEN Asus came out with a statement. Tehre is no way they were going to do so if they weren't caught. How do I know? Easy one. Every thing they did up to that point shows they were NOT going to be upfront about the issue. Then they sealed the deal by showing a nice "Fixed Prime"at MWC way back in February when all the early adopters (those people who love your products again, Asus) had all BOUGHT the Prime. HUGE slap in the face to that group, me included. Resulting, eventually in
Asus BEST Tablet Moment
This is, like everything I have posted strictly opinion, but I have some facts to back it up, at least for myself. You can believe what you choose. So most of us caught word the you could take a Prime to your local best Buy, and as long as you actually had a receipt (I think there was an exception or two, but cannot verify) they would hook you up with a shiny new TF700 Transformer Infinity Pad. With a long list of possible defects, build issues and so on and so forth. What a lot of folks do not know is that Asus sponsored that program at Best Buy, and logic dictates that they did a similar deal with Amazon customers. I was amazed, and pleased like others that Best Buy was taking back an 8 month old product, with no special warranty or purchase protection plan (I sure didn't have one) and providing the new product in it's place. Even is pricing matched it was an unprecedented move to all ALL those returns, with so little fuss. A few store/managers fought the tide, but overall a HUGE number of people got new product, if all the posts are to be believed. Personally, I believe them; here's: why
While returning my 7th Infinity (Update: I still have the 8th one. Not because I ever achieved "perfection" but because I got a middle ground "acceptable" tablet in each area and that has no glaring, stand out kind of issues.) I was something on the Best Buy screen to this effect: "Exchange for current model - OK per manufacturer" That one line leads me to think that Asus, having enough embarasment and bad will from the Prime/Infinity conundrum, has chosen to quitely buy back, or rather exchange the problem child for the new model. Again, just my opinion, but it does make a lot of sense, don't you think?
The funny part? When the Prime owners started posting, and even petitioning Asus to "Replace my Prime with an Infinity" they were told to stop being ridiculous. Asus is NOT going to do that, ever. I assume they considered options like replacing the back shell of all the Primes, but the cost or recalling and rebuilding was prohibitive (and imagine what a colossal mess THAT would have been; Asus can't even handle normal RMA's never-mind mass refurbing like that!) ​

I remember that time... It was a rollercoaster ride being for us who fell in the so called minority. But thank god the "minority" had enough voice to get Asus to quietly do the right thing. Too bad for the other Best buy and Amazon customers who purchased a defective prime and do not know about XDA, but I guess its the price for not being updated on their tablets. It was rather an easy transaction too returning the prime as did on Oct 11, I even had a geek squad lady on the customer service (under staffed I guess) and all she had to do was check the computer and she told me a giftcard or exchange. It was exchanged for an infinity, still had it light bleeds and had to manually update still dont know if it was the server on the tablet at fault (but others here had similar issues on that day). Well see how the inifinity will pan out, but i doubt well ever see Asus doing an exchange like they did with the prime since they fixed the GPS and wifi issue that was a major complaint of the prime.

junrider said:
I remember that time... It was a rollercoaster ride being for us who fell in the so called minority. But thank god the "minority" had enough voice to get Asus to quietly do the right thing. Too bad for the other Best buy and Amazon customers who purchased a defective prime and do not know about XDA, but I guess its the price for not being updated on their tablets. It was rather an easy transaction too returning the prime as did on Oct 11, I even had a geek squad lady on the customer service (under staffed I guess) and all she had to do was check the computer and she told me a giftcard or exchange. It was exchanged for an infinity, still had it light bleeds and had to manually update still dont know if it was the server on the tablet at fault (but others here had similar issues on that day). Well see how the inifinity will pan out, but i doubt well ever see Asus doing an exchange like they did with the prime since they fixed the GPS and wifi issue that was a major complaint of the prime.
Click to expand...
Click to collapse
Indeed - they really did the right thing at least in the BB replacement deal. Think about it, best Buy is a mess, and they do have issues, but no way were they going to foot the bill for all those tablets, without even having the Purchase Protection that they sell. I saw every person that tried got a new tablet, so again, I know Asus was involved from what I saw on the screen. Asus also knows that the major upset audience was the folks on the forums, and those are the ones they ended up replacing, so it works out pretty good for all. This has been going for months now, and as you saw it is still in effect.
One other thing on the Infinity, Yes GPS works well, but WiFi is also like 5 times that bandwidth of the Prime. Range is not the best device I own, but range is also decent. You probably noticed that the trick they used on the Prime - cranking the hell out of WiFi is still in place on Infinity. Look at battery statistics and often it is using more than the screen, which being HD is a huge drain itself. I think they reasoned that since it helped the Prime, it would show that they REALLY fixed reception on Infinity, LOL! Finally, the HD screen has proven to be a mixed blessing. It really is hard to distinguish in Movies and photos unless you zoom WAY in, but Text of all things looks amazing. All the reviewers and folks that INSIST this is needed and necessary, also cannot say exactly WHY it is a "Must Have" They HATED that the Note 10.1 is 1200x800 when last year that was an "Amazing experience" Honestly, it DOES look amazing,and the HD is awesome, but it's Asus incredible Back-lighting that makes it truly shine (Pun intended) It can just go so BRIGHT. The downside? A number of Games are not compatible and may not ever be, since the developers don't see enough devices to justify the rework for HD. SIMS Free Play is one example, I could play it on Prime, but not in Infinity. Not that much if a deal. After over a month with the Infinity, I will say, I am glad I upgraded and did not go for the Note 10.1 (I have a Note Phone, so it did not "wow" me and the plastic Tab does not compare to Asus on look and feel. It's MOSTLY fixed... JB is good. I/O will probably always remain the one major FAIL for Asus. they have the issue on every tablet they make to some degree, with the Nexus 7 being effected the least, and the Prime & TF300 probably the most.

For my own use I switch from infinity to the note due to I/O issues and crackling speaker. I was overall satisfied even without the FHD. The prime I switched out for the infinity the other day was my cousin's that I had bought for him. I compared the wifi side by side and the note had a good 10dB over the infinity, but the infinity was indeed better than the prime. I get to play with his infinity every other day just to make sure there isnt any problems to suit his needs, I have yet to try out the bluetooth on his inifinity on JB, since that was one of my dissatisfaction with the infinity I exchanged.