Am I the only who thinks some people are expecting too much? Maybe it is becuase my uses are so different than others?
I am not looking to control orbiting satelites with this device, nor am I wanting it to compose Adele's next number one smash. It is a tablet! Or, am I missing something. Have these devices come so far in such a short time that we want them to be full desktop or laptop replacements?
I want to: check the weather, see what the local movie times are and read some reviews, check email real quick and perhaps respond, watch a few clips of youtube on a really nice screen, have some entertainment portability when I travel, have a huge GPS in my car (that works), write reviews on Trip Advisor, read about the TomKat divorce, etc, etc. I wonder how many people who are highlighting the faults of this device actually have capable laptops at home!
I want a great screen and the latest device that might last me two, or maybe three years. I am not looking to take over the world with this device in 7 years.
Thoughts?
P.S. - I was joking about the TomKat thing.
Partly.
I'm basically on your side. I also think some people overreact on some issues like the I/O.
I watched the Prime release as I wanted that too but there was an overall bad tone from those who got it. The whole forum was basically just threads about problems or complaining, here it is two or three threads now.
With the Infinity you hear some say "oh no I/O, send it back, its crap" and others that say "it's almost smooth as butter".
But on the other hand it is marketed as a high class tablet and priced like that.
So I expect from ASUS to fix that issues. If they ignore it I will probably send it back after some time if the issue really bothers me that much.
But as I'm still waiting for mine to arrive I won't cancel it because of this now.
Okay maybe it is different in other countries that do not have warranty for 2 years, dunno.
You wouldn't have to have bought the 700 if you'd only wanted to watch the ocassional YouTube clip, LOL. As far as your usage scenario goes, yes, I believe you will have a great device that will last you several years, and possibly much longer than that.
I love the device too, but in my usage scenario (watching movie along with browsing the web for a bit, XDA among it), the I/O issue does rear its ugly head every once in a while. Granted, if actually watching the video, all is great; browsing the web, all is great; accessing the filesystem is less nice with slower responses than my SGS2, let alone when you try and transfer a large file.
And to answer your title question: no, I do not think we're expecting too much for a device of this cost (and theoretical capability). A quad-core 1GB RAM ICS tablet with 64 GB on-board memory should blow everything Android out of the water; so far, the experience hasn't been that bad at all, but I am absolutely convinced there is quite some room for improvement.
And now I think of it: all this time we are used as unpaid beta testers. I wonder why ASUS never stumbled upon the I/O issue itself; is that because they just connected seome hardware in an aluminum casing and brought it to retail, like some cynics said, or is this really so special and unforeseen that they didn't test large file transfers (for example) at all and just didn't test that particular aspect? I do have an opinion on that.
Surfing the web (visiting regular sites) and watching embedded video's in those site should work smooth. Especially with this high-end tablet.
Well, it does not go smooth. That's not a high expectation to me.
I compared it with an iPad1 and and iPad3, and even the iPad1 (>2 years old!) does the job faster and smoother ...
@Marty
Is it fair to say that if Asus expects to produce and sell 7,000,000 of these devices (I do not know what the real production number is), and 6,800,000 of those buyers do not care about I/O, multi-tasking, etc, that Asus WOULD NOT spend time, energy, and resources to make those 200,000 buyers happy?
I love these sites and forums, they are a great resource, but lets face it, people that use and post to these sites are a minority, not majority. And while I am sure producers of these tablet devices, be it Asus, Apple, Samsung, etc, do care somewhat about what is said, they have to produce what they can sell at the highest profit margin and then move onto the next device. Forget the Infinity, Asus probably its successor and its successors successor already in the works!
sag365 said:
if Asus expects to produce and sell 7,000,000 of these devices
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I don't think that this is a realistic number. You have to lower that a lot!
I don't think you're expecting too much.
Went into a local Currys and had a good look at a few tablets. The Galaxy Tab 2 10.1 actually looks quite nice and has an amazing screen, so does the Nexus 7 (but again, no 3G or SD card).
I hate to admit it but Apple own the tablet market.
I think I'm going to wait until we have an HD tablet with 3G before I buy one. These days I want to make sure I get the best bang for my buck.
i really do think its the best tab out. no tab comes out as the perfect model an ipad 3 is because there is only 1 of them, nothing to compare within apple. its such closed ecosystem that it runs smoothly because.... u cant do anything YOU want just what they want lol. with android its like PC, so many configuartions its hard to eliminate all bugs, but really good devs are gonna get their hands on this device and fix up a lot of things. also check out endgaget Asus released 4.1 jellybean news to hit the prime and the infinity within the next month
Is it fair to say that if Asus expects to produce and sell 7,000,000 of these devices (I do not know what the real production number is), and 6,800,000 of those buyers do not care about I/O, multi-tasking, etc, that Asus WOULD NOT spend time, energy, and resources to make those 200,000 buyers happy?
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Click to collapse
To be honest. I don't think they pay to much mind to us early adapters. We definitely are the minority...
I received my TF700 yesterday and I was expecting a wow from the screen but my wife screwed it up cause I been using her ipad3 for the last week while waiting for the infinity. The screen is definitely nice and it does run smooth like it suppose to. I saw an IO issue when I was downloading all my apps and sorting them out in my home screens. It was sluggish and the screen turned white twice but I was downloading 22 apps with wifi on and re organizing the home screens which is a lot (at least to me). The wifi and bluetooth are [email protected] great. Distance for bluetooth seems to be much better. Jambox works flawless. The only things I didn't like was it seems the speaker has a lower top volume. Doesn't seem to be as loud as my prime was. I do get a click from the lens when I take pictures. You can hear it in video which is annoying.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Crizthakidd said:
i really do think its the best tab out. no tab comes out as the perfect model an ipad 3 is because there is only 1 of them, nothing to compare within apple. its such closed ecosystem that it runs smoothly because.... u cant do anything YOU want just what they want lol. with android its like PC, so many configuartions its hard to eliminate all bugs, but really good devs are gonna get their hands on this device and fix up a lot of things. also check out endgaget Asus released 4.1 jellybean news to hit the prime and the infinity within the next month
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Click to collapse
months
---------- Post added at 05:02 PM ---------- Previous post was at 05:01 PM ----------
dknotty said:
I don't think you're expecting too much.
Went into a local Currys and had a good look at a few tablets. The Galaxy Tab 2 10.1 actually looks quite nice and has an amazing screen, so does the Nexus 7 (but again, no 3G or SD card).
I hate to admit it but Apple own the tablet market.
I think I'm going to wait until we have an HD tablet with 3G before I buy one. These days I want to make sure I get the best bang for my buck.
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If I didn't need it for summer months, I would definitely wait for the Snapdragon version.
sag365 said:
@Marty
Is it fair to say that if Asus expects to produce and sell 7,000,000 of these devices (I do not know what the real production number is), and 6,800,000 of those buyers do not care about I/O, multi-tasking, etc, that Asus WOULD NOT spend time, energy, and resources to make those 200,000 buyers happy?
I love these sites and forums, they are a great resource, but lets face it, people that use and post to these sites are a minority, not majority. And while I am sure producers of these tablet devices, be it Asus, Apple, Samsung, etc, do care somewhat about what is said, they have to produce what they can sell at the highest profit margin and then move onto the next device. Forget the Infinity, Asus probably its successor and its successors successor already in the works!
Click to expand...
Click to collapse
If you'd read my posts in here, you'd have seen I have stated exactly to same a few times over, my friend. In 'normal usage' scenarios, owners won't find significant faults, and they accept a hang here or there -- if you work anywhere where you cannot decide on hardware yourself, you are faced with crap hardware all the time and build up mental antibodies to stutters, lags, hangs and what-not.
Having said that, a lot of people come in here for 'other-than-normal usage' scenarios, right ? And you rightly point out that we do not have any market influence except for the direct one (representatives, who probably are depressed and suicidal by now, LOL).
Eroc162 said:
I received my TF700 yesterday and I was expecting a wow from the screen but my wife screwed it up cause I been using her ipad3 for the last week while waiting for the infinity. The screen is definitely nice and it does run smooth like it suppose to. I saw an IO issue when I was downloading all my apps and sorting them out in my home screens. It was sluggish and the screen turned white twice but I was downloading 22 apps with wifi on and re organizing the home screens which is a lot (at least to me). The wifi and bluetooth are [email protected] great. Distance for bluetooth seems to be much better. Jambox works flawless. The only things I didn't like was it seems the speaker has a lower top volume. Doesn't seem to be as loud as my prime was. I do get a click from the lens when I take pictures. You can hear it in video which is annoying.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
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So what you thoughts in comparison?
Would you exchange Infinity for iPad 3?
Sent from my SGH-T989 using xda premium
MartyHulskemper said:
If you'd read my posts in here, you'd have seen I have stated exactly to same a few times over, my friend. In 'normal usage' scenarios, owners won't find significant faults, and they accept a hang here or there -- if you work anywhere where you cannot decide on hardware yourself, you are faced with crap hardware all the time and build up mental antibodies to stutters, lags, hangs and what-not.
Having said that, a lot of people come in here for 'other-than-normal usage' scenarios, right ? And you rightly point out that we do not have any market influence except for the direct one (representatives, who probably are depressed and suicidal by now, LOL).
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Click to collapse
Lol I'm not having too many issues with doing 'other than normal usage' scenarios actually. I downloaded multiple HD texture packs for Mario Kart 64, Starfox 64 and Super Smash Bros with little to no lag, then unzipped, copied and pasted the very large (a couple hundred megabytes) packs into their correct folders without really slowing down at all. I was impressed considering my tablet locked up several times while installing and Titanium Backup restoring apps.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
I was just thinking about writing about the same topic. Sometimes I feel that people are expecting to get a full spec laptop.
Yeah the problems are there, but do they make me regret bying the TF700T? Not a bit.
Sometimes I wonder if ASUS even knows the cause of these various performance issues.
Take this scenario - you or I decide to design our own tablet: We get a bunch of investors, we go to a Chinese tech company, we sit down in a board room with their engineers - somewhere - maybe in the US - we show our blueprints of what we want the tablet to do - screen resolution - processor - ports - size - case material - all the usual stuff - any one of us here on XDA could do it - then, a representative meets with you and your investors again 3 months later with a prototype - you tell them what you like and what you don't - they disappear again for another month and return with a new prototype - you test it, it meets with your approval - you give them the go to produce 1000 of them.
We would have our own company, and produce a tablet - which we sell to the public - but we wouldn't have the slightest clue what makes it tick
And if a customer complains what do we do - we contact a chinese engineer explain the problem and maybe they solve the problem or maybe they make excuses for shoddy workmanship and move on to the next bigger contract - its not their problem to provide customer support, its yours - but you didn't make the thing so you don't have a clue how to solve the customer's problems
Again just hypothetical, but with everything being made by Chinese factories, are we even sure that ASUS knows the cause of our problems or the solutions?
Remember the day of having products made and supported in the US is over. Even the Japanese don't make and support their products anymore. Sony products are made in China!
On a side note - I do think they could have taken the time to tell the Chinese engineers to find a way to put the damn speakers on the front, or at least along the bottom and separated - after hearing the speakers on the a700 I'm having a really hard time rationalizing a premium tablet with a cheap monotone side mounted speaker..
Digital Man said:
Sometimes I wonder if ASUS even knows the cause of these various performance issues.
Take this scenario - you or I decide to design our own tablet: We get a bunch of investors, we go to a Chinese tech company, we sit down in a board room with their engineers - somewhere - maybe in the US - we show our blueprints of what we want the tablet to do - screen resolution - processor - ports - size - case material - all the usual stuff - any one of us here on XDA could do it - then, a representative meets with you and your investors again 3 months later with a prototype - you tell them what you like and what you don't - they disappear again for another month and return with a new prototype - you test it, it meets with your approval - you give them the go to produce 1000 of them.
We would have our own company, and produce a tablet - which we sell to the public - but we wouldn't have the slightest clue what makes it tick
And if a customer complains what do we do - we contact a chinese engineer explain the problem and maybe they solve the problem or maybe they make excuses for shoddy workmanship and move on to the next bigger contract - its not their problem to provide customer support, its yours - but you didn't make the thing so you don't have a clue how to solve the customer's problems
Again just hypothetical, but with everything being made by Chinese factories, are we even sure that ASUS knows the cause of our problems or the solutions?
Remember the day of having products made and supported in the US is over. Even the Japanese don't make and support their products anymore. Sony products are made in China!
On a side note - I do think they could have taken the time to tell the Chinese engineers to find a way to put the damn speakers on the front, or at least along the bottom and separated - after hearing the speakers on the a700 I'm having a really hard time rationalizing a premium tablet with a cheap monotone side mounted speaker..
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Click to collapse
You could contract a US engineer to do the job for you. But you still need a brand image which requires time to get into customers' heads otherwise nobody will buy it from you. Well if you don't get the message across to them then who will? Remember, in a big company there's always a chain-of-command on the production side, it's difficult to get it right the first time and they tends to pick-up their mistakes overtime.
However you'll just needing to submit a customer feedback and then wait patiently because Asus has so many products that they're busy dealing with everyday. I'd understand it from a customer's point of view such that problems within the product itself and falling out of specification etc...
For example you see the quality not class A and constantly compares it with another product in similar system, would you rather be disappointed to see it not being a perfect product?
Think about it perhaps the tablet market has just taken off!!!
So far I am very pleased ... what exactly is an "io"? Wait till this gets an aokp jb port and a custom kernel...it will smoke anything coming out for a while
Sent from my ASUS Transformer Pad TF700T using Xparent SkyBlue Tapatalk 2
Redefined301 said:
You could contract a US engineer to do the job for you. But you still need a brand image which requires time to get into customers' heads otherwise nobody will buy it from you. Well if you don't get the message across to them then who will? Remember, in a big company there's always a chain-of-command on the production side, it's difficult to get it right the first time and they tends to pick-up their mistakes overtime.
However you'll just needing to submit a customer feedback and then wait patiently because Asus has so many products that they're busy dealing with everyday. I'd understand it from a customer's point of view such that problems within the product itself and falling out of specification etc...
For example you see the quality not class A and constantly compares it with another product in similar system, would you rather be disappointed to see it not being a perfect product?
Think about it perhaps the tablet market has just taken off!!!
Click to expand...
Click to collapse
You could contact a US engineer to do it for you? You mean in a US factory? There are none. Thats the point.
China IS the only remaining company
ASUS = intermediary between US customer and China
They supply cash a brand name and a list of design requriments - China does all the rest
That disconect becomes a big problem when it comes to product support and problem solving - if you didn't really make it - you are not well prepared to support it
Related
I really wanted this to be a winner. The light bleed is horrible. I have a big gap on the left of the screen that is now starting to separate. It is starting to creak really bad when I hold it. Its now doing the thing where it won't wake up and I have to hard shut it down (my xoom did this all the time, which was one of the main reasons i returned it.) The dock is nowhere to be found. The lag, especially when typing, is getting old.
I am going to give honeycomb time to mature, and then try another tablet. The samsung looks like a better build quality, so hopefully it will get a more finished version of honeycomb. I think asus could have had a real winner here with the price and the dock, but the build quality is atrocious and honeycomb is just too buggy. I could deal with the honeycomb bugs if the hardware wasn't so junky.
I really love android and my HTC inspire, so it amazes me how buggy this is in comparison.
Good luck everyone.
Sorry it didn't work out for you. I too have the light bleed glitch, it's not major but it's enough to annoy me. I'm going to contact Comet and see if they can exchange the unit.
EvoXOhio said:
I really wanted this to be a winner. The light bleed is horrible. I have a big gap on the left of the screen that is now starting to separate. It is starting to creak really bad when I hold it. Its now doing the thing where it won't wake up and I have to hard shut it down (my xoom did this all the time, which was one of the main reasons i returned it.) The dock is nowhere to be found. The lag, especially when typing, is getting old.
I am going to give honeycomb time to mature, and then try another tablet. The samsung looks like a better build quality, so hopefully it will get a more finished version of honeycomb. I think asus could have had a real winner here with the price and the dock, but the build quality is atrocious and honeycomb is just too buggy. I could deal with the honeycomb bugs if the hardware wasn't so junky.
I really love android and my HTC inspire, so it amazes me how buggy this is in comparison.
Good luck everyone.
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Click to collapse
I went through 4 Transformer's and came to the same conclusion. Going to wait till the tab 10.1 is released and take a look at that as well as re-evaluate the build quality of the transformer and see if there is better qc. I really did like it alot.
Need to sell my dock now :-(
Sent from my CM7 Supersonic
Sorry to the OP for the issues you have had. I got my Transformer on US launch day (returned my Xoom to get the Transformer also), and have not had any light bleed or build quality issues.
Actually I prefer the build to the Xoom especially the textured back. The Xoom's black glossy finish had me going nuts just keeping prints off of it.
I have had minor issues with the Sleep of Death issue but they have been rather negligible. I will be receiving my dock tomorrow so hopefully that will be smooth with the latest US patch I have installed.
Asus had the best overall design with the Transformer in my opinion. The dock is just to good of a concept. I'm willing to hang in with them until they patch these issues away. Build quality issues seems to be another issue and with the difficulty they have had delivering the units to the masses I know an RMA has to be a nightmare right now.
I'll stick with them on the Transformer but if they don't fix this stuff I won't buy another Asus tablet until they show and prove. I've been using and loving their motherboards for years, hope they get the tablet game strong.
The thing is though you give up quite a bit with the Galaxy Tab. I too thought about purchasing one (currently have a G-Tablet) but it uses the same Tegra 2 processor, has no USB port, has no HDMI port, and has no microSD card slot. All in all it just doesn't seem like much of an upgrade. Also Android 3.0 will always be Android 3.0 no matter what hardware is running it. I'm sure updates will further refine the OS but the Galaxy Tab will run Honeycomb no better than the Transformer.
I have an Asus transformer and have only a few small concerns with it. The light bleed is due to the IPS panel I believe, the ipad 2 has the same issue.. I dont even notice it really, The plastic back only flexes if I am squeezing harder than I ought to, and remember that its plastic, if you continually flex the back panel its going to get softer and softer. I haven't had it lock up on me, although a few apps have fc'd on me, but I think its more of a compatibility issue. My camera dust cover has dust under it ironically although it hasnt been noticeable in any pictures and the only reason I took a picture with my tablet is to see if the dust was apparent. Its a little too unwieldy for regular picture taking anyways.
I think its a great piece of equipment and at 100 dollars less than anything else out there I am very pleased with it.
If a product doesn't work for you, absolutely, return it. I don't really get why so many people think it's necessary to go to a forum and post that they're returning something, but to each their own, I suppose. I'm returning my Xoom, but since I got the Transformer and decided to keep it instead, I haven't been back to the Motorola forum since. I certainly won't be going back just for the express purpose of announcing my decision.
I mean, it's not like I'd be saying anything about the Xoom that's not already been said there many times. It would almost seem like I was just complaining for no reason other than to spoil the experience for someone else.
Anyways, yeah, whatever. I do have to say as well that I don't really get this fascination with the Galaxy Tab 10.1. It seems like its only advantage is that it's thinner and lighter. It doesn't appear to have a better screen (maybe not even as good as the TF's), it has fewer expansion options, it has Samsung's software which depending on your perspective can be a positive or a negative, and it costs more. Confusing...
wynand32 said:
If a product doesn't work for you, absolutely, return it. I don't really get why so many people think it's necessary to go to a forum and post that they're returning something, but to each their own, I suppose. I'm returning my Xoom, but since I got the Transformer and decided to keep it instead, I haven't been back to the Motorola forum since. I certainly won't be going back just for the express purpose of announcing my decision.
I mean, it's not like I'd be saying anything about the Xoom that's not already been said there many times. It would almost seem like I was just complaining for no reason other than to spoil the experience for someone else.
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Click to collapse
The reason I posted this, and I suspect why others so it as well, is for perspective buyers who read these forums looking for opinions. If I can help educate someone before buying this then I will.
Anyways, yeah, whatever. I do have to say as well that I don't really get this fascination with the Galaxy Tab 10.1. It seems like its only advantage is that it's thinner and lighter. It doesn't appear to have a better screen (maybe not even as good as the TF's), it has fewer expansion options, it has Samsung's software which depending on your perspective can be a positive or a negative, and it costs more. Confusing...
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Click to collapse
The fewer expansion options may be with just the limited edition one they gave out at Google I/O. The ones given out there differ from what was last shown to the public. That being said, I have the original iPad and I have never filled the onboard storage, do I have never had a need for expandable storage or USB ports. So for me, and I suspect a lot of others, it would be a non-issue anyway. Hell I wish I could pay less money for a tablet if I could get the cameras, microSD, and USB ports removed.
Samsung's software is just a bunch of widgets on top of Honeycomb, just like Asus's. It's not a skin like you see on Android phones.
Build quality and weight ARE the big reasons that people such as myself are very interested in the Samsung. i could probably ride out Asus's software issues if I thought the hardware was solid enough to last, but from the unit I got I believe it would be in the trash within a year. Ultimately I am looking for very high build quality with software that is good enough that can/will be upgraded over time.
Reading this place i'm quite happy that i'm made to wait till next month before i can pick TF+scandi dock here.
Hopefully it has gotten better on the hw and soft front. If i'm not pleased there's always Samsung that i can throw money at.
I don't really see blacklight bleeding as a noteworthy subject (Unless of course it's a problem on a bigger scale, which unlike the iPad 2 this doesn't seem to be).
You'll always have devices that slip through QA tests with blacklight bleeding or dead/stuck pixels, the only thing to do is to return it if you get a device like that.
As for the competition, the Xoom is very expensive, and without a dock, the back looks kinda weird honest, where the Asus one look a lot more consist. There's no keyboard-docking at launch, on the upside it does support hacking out of the box.
The Samsung Galaxy Tab I/O-version is gorgeous to say the least, also very hackable, unfortunately that may not be the case for the final version, though i figure it will still be a nice design. Pricing will like the Xoom probably be through the roof, and again, as far as i know, no launch-keyboard docking.
So i'm going for the Transformer, even if i have to send it back because of blacklight bleeding, because i think this is the only tablet sofar that've really made sense from a usability standpoint.
wynand32 said:
If a product doesn't work for you, absolutely, return it. I don't really get why so many people think it's necessary to go to a forum and post that they're returning something,
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+1 ...I'm just tired of reading those posts telling the whole world about returning a whatever it is.... seriously..why even bother....
I'm just happy to say my TF has been working very well... there is lightbleed..but it's negligible in daily use and my IPad 2 is no better than that..and the keyboard docking is the deciding factor here for me..
I totally understand how frustrating it can be when you really want to like a piece of tech but it just doesn't pan out. Asus has a terrific concept on their hands and it seems the execution is a bit off. I have never been impressed with their netbooks and laptops in regards to apparent build quality (key word "apparent" since I have no personal experience with them). I have used and swear by Asus motherboards for over 10 years and keep expecting better hardware builds from them.
Nobody has mentioned it, but I have my eye on the new Toshiba coming out in June. USB ports, HDMI and SD. Looks to be solidly built. I also played with an Acer Iconia yesterday it felt pretty nice but wasn't crazy with the type of plastic they used on the ends. They also don't have a great track record with their h/w.
The tech is still awfully young with no one having any track record except Apple (and you've all heard the issues they have been having). I am impatient about this stuff as you all and being early adopters always comes at a cost. I am forcing myself to wait till I can check out these tablets in person before I plunk down my benjamins. I will check out the Transformer for myself when it finally makes it to the brick and mortars but I am rather skeptical of them. Toshiba seems to fit my wants pretty well. I also like it has a user replaceable battery.
most of these issues seem to be due to production variances since not everyone has the same problem. Which means you can easily find a better by exchanging your device.
EvoXOhio said:
The reason I posted this, and I suspect why others so it as well, is for perspective buyers who read these forums looking for opinions. If I can help educate someone before buying this then I will.
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Click to collapse
I appreciate you taking time to post your reasons for "throwing in the towel". However there is always a problem with these kind of posts. It suffers from "this is my experience, you can expect the same". You may not have meant it, but it can be preceived that way.
My experience has been just the opposite from yours... so who's experience with the TF is indicative of the product? Yours or mine?
I have yet to see any product that is massed produced from paperbooks, electronics, cars, to hamburgers ..... you name it, that doesnt have a few lemons get out there... its the nature of manufacturing. Its unavoidable.
EvoXOhio said:
The fewer expansion options may be with just the limited edition one they gave out at Google I/O. The ones given out there differ from what was last shown to the public. That being said, I have the original iPad and I have never filled the onboard storage, do I have never had a need for expandable storage or USB ports. So for me, and I suspect a lot of others, it would be a non-issue anyway. Hell I wish I could pay less money for a tablet if I could get the cameras, microSD, and USB ports removed.
Samsung's software is just a bunch of widgets on top of Honeycomb, just like Asus's. It's not a skin like you see on Android phones.
Build quality and weight ARE the big reasons that people such as myself are very interested in the Samsung. i could probably ride out Asus's software issues if I thought the hardware was solid enough to last, but from the unit I got I believe it would be in the trash within a year. Ultimately I am looking for very high build quality with software that is good enough that can/will be upgraded over time.
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Click to collapse
The one given away at the Google I/O is the same one that will be sold at retail sans the white back. There will be no USB on the device itself but instead there will be an adapter sold that will allow for USB connectivity. There will be no microSD because the microSD card slot will be the same slot that houses the SIM card. There will be microSD support on the wifi/3G model but not on the wifi only model. Seeing as how you've had an iPad and don't care for onboard ports and expandable memory (some of the biggest advantages of owning an Android tablet) then why not just buy an iPad 2? It appears to me that the Samsung tablet offers a gimped Android experience without handing over more money for the additional functionality.
EDIT: Also 32 gigs now days is fairly small when a movie itself takes up over a gig of space and music collections can span hundreds of gigs of space. Take into account memory reserved for the OS and apps and you're looking at only about 29 gigs of usable space on a 32 gig tablet for media.
rockcrawler said:
I went through 4 Transformer's and came to the same conclusion. Going to wait till the tab 10.1 is released and take a look at that as well as re-evaluate the build quality of the transformer and see if there is better qc. I really did like it alot.
Need to sell my dock now :-(
Sent from my CM7 Supersonic
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Click to collapse
ill buy the dock lol
kilofox said:
I appreciate you taking time to post your reasons for "throwing in the towel". However there is always a problem with these kind of posts. It suffers from "this is my experience, you can expect the same". You may not have meant it, but it can be preceived that way.
My experience has been just the opposite from yours... so who's experience with the TF is indicative of the product? Yours or mine?
I have yet to see any product that is massed produced from paperbooks, electronics, cars, to hamburgers ..... you name it, that doesnt have a few lemons get out there... its the nature of manufacturing. Its unavoidable.
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But by me not posting this, then potential buyers will not be aware of the potential issues. The problem exists both ways - if only unhappy users post, then everyone reading will think there is a problem. If only happy users post, then everyone reading will think the product is perfect. That's why I have chosen to post MY review of the product. It's up to the satisfied customers to do the same to balance out the equation.
Enectic said:
Seeing as how you've had an iPad and don't care for onboard ports and expandable memory (some of the biggest advantages of owning an Android tablet) then why not just buy an iPad 2? It appears to me that the Samsung tablet offers a gimped Android experience without handing over more money for the additional functionality.
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The reason I am not buying an iPad 2 is the same reason I switched to Android after having iPhones for 3+ years - I want to be in control of the device I own. I want to customize it. I do not want the manufacturer deciding if the content is appropriate or not. I do not want my device held hostage by a CEO with an ego the size of the universe. I want to switcher launchers. I want to switch default browsers. I want real background tasks and real multitasking. That's why I have chosen Android. I am so sick my Apple stuff it's ridiculous.
EvoXOhio said:
But by me not posting this, then potential buyers will not be aware of the potential issues. The problem exists both ways - if only unhappy users post, then everyone reading will think there is a problem. If only happy users post, then everyone reading will think the product is perfect. That's why I have chosen to post MY review of the product. It's up to the satisfied customers to do the same to balance out the equation.
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I think there are plenty of posts here that discuss the problems that users encounter and the shortcomings that some users see. You see the same exact posts in every forum for every device so if a user only goes by that he/she will NEVER find a device. There will be just as many people hating and returning the Galaxy Tab 10.1 as there have been returns for the XOOM, the Acer and the Transformer. You made your decision and that's good. I just sold my XOOM, not because I was unhappy with it, but I wanted different features that the TF offers. Maybe I am too realistic to expect the perfect tablet. For me personally the TF has everything I need. Hopefully the 10.1 will be the right tablet for you!
Sent from my TF101
Can some of you post some pictures of your light bleed problems?
I have light bleed but to notice it, you'd have to crank the brightness up to max and be in a dark room. (Not a common situation I find myself in) Even when shutting off the lights, dimming down the brightness helps and the picture is still pretty clear. Also, light bleed is quite common in LCD screens.
I'm just having trouble understanding how light bleed can be so debilitating that some people would actually go through the trouble and exchange their unit multiple times.
I also have the creaky problem when I put moderate pressure on the back of my device but putting on the sleeve helped. (though it is not compatible with the dock)
Finally, I sympathize with your wake problems because my Xoom had this problem as well. I haven't experienced it with my TF but I can see how it can be an annoyance. Most of the other problems you can fix or put a band-aid on; but this one, you really can't. Not sure why we all aren't getting this problem since we are basically running the same software -- perhaps it's a problematic app or maybe an app triggered some sort of internal problem. (that's why I didn't dl the task killer this time)
Anyway, I'd try again but a refund isn't too bad either. We are still at an early stage with tablets so waiting a couple of months (but most likely sometime in 2012) might pay off.
I have been on the market for an Android 10 inch tablet for close to a year. I have watching several of the devices that have come on the market there. I like the iPad for some things but I hate the proprietary nature and many other numerous issues to list.
Back to my original question though
I have been following reviews online and this is probably the 3rd or 4th time that I have seen reviews on Amazon.com or other sites that the ASUS TF700 has some "build quality issues" they have pointed out problems with the tablet making a squeaky noise when pressing on the glass in some areas and it appearing that the "glue is coming loose". I wanted to say that if I'm spending $500+ on a device. I want it to work, and work well, and not have to replace it in a year or less.
Another comment I have seen is that its sluggish when doing "heavy multitasking". I plan to do quite a bit of multitasking on it and wondered what other user's experiences are. I have read that ASUS will release the Jelly Bean update to this device and I would expect that this may help with some of that.
One of the reasons that I'm certainly considering going with the ASUS over the other tablets is that I prefer ASUS devices on other platforms. I have an ASUS laptop that originally came with Windows Vista (that tells you how dated it is). It's probably 4-5 years old at this point and it's still working off the original AC adapter, original battery and it still works flawlessly. I have owned several ASUS motherboards that work perfectly and last.
I wanted your opinions, since you guys are the Android tablet guru's and I've read some of the other posts. Even the one about the squeakiness by the speaker. But I' m wondering if this is a common issue or one to be concerned about.
One last thing is that I noticed there is an Atmel stylus that might be compatible with it. Has anyone purchased and used one yet? If so, what do you think about it? I'm seriously considering the Samsung Galaxy Note 10.1 as well because of this stylus capability and the 2GB of ram in there. Money is not that much of a problem since I will be using gift cards (like up to $700 worth) to buy it.
Yes, Asus definitely has some quality-control issues, but if you do get a "bad" one, you can always just return it for another. Personally, my TF700 is fine - some minor light bleed on the bottom and right sides, but it's only noticeable at full brightness, which I'll never use anyway. I don't have the clicking/squeaking noise either. I truly believe that most of these issues are very minor and most folks wouldn't even notice them if they weren't looking for them.
Don't let this hold you back from an awesome tablet - that's why they make warranties! My original TF101 is still running great (hardware-wise, at least - ICS is another story!) - never had any hardware issues with it and my wife still uses it daily.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
I'm surprised. From what I see here, I think I got one of the nicer tablets. My screen has no obvious light bleeds, no dust trapped under the glass, or scratches. The display is bonded firmly and doesn't squeak. I guess it may be potluck with the build quality, but mine is built well.
Like jtrosky said, if you get a bad one, you can exchange it.
rightonred said:
I'm surprised. From what I see here, I think I got one of the nicer tablets. My screen has no obvious light bleeds, no dust trapped under the glass, or scratches. The display is bonded firmly and doesn't squeak. I guess it may be potluck with the build quality, but mine is built well.
Like jtrosky said, if you get a bad one, you can exchange it.
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First one had dust under screen.
Second had huge bright white crater-like defect in center of screen. Really bad defect - can't understand how that passed quality control.
Third one is perfect....so far....
Asus should stay with what they do best..build computers. They sucks with pad, problems after problems. The TF700 is not ready for prime time. They did the 201 and still making too many mistake with the 700. I can named many like, USB,SB card, I/O bottle neck, phone jack volume, noise when pressed on glass, not fitting well with dock..and on and on. I would wait for Samsung Note 10.1.
buhohitr said:
Asus should stay with what they do best..build computers. They sucks with pad, problems after problems. The TF700 is not ready for prime time. They did the 201 and still making too many mistake with the 700. I can named many like, USB,SB card, I/O bottle neck, phone jack volume, noise when pressed on glass, not fitting well with dock..and on and on. I would wait for Samsung Note 10.1.
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But then what would be the alternative: Acer? Apple? Samsung where you're stuck on the same firmware forever?
I think the problem is the separation of design and production these days. These tablets are made by faceless Chinese workers, and then shipped over here. Its not like it used to be where the factory workers and the manufacturer and quality control were all in one place. In fact, do we even know if ASUS ever even sees the tablets after they leave the factory and get shipped to the warehouse?
You should be honored. You're now an ASUS employee - we get to inspect the tablets and return the defective ones - we're quality control technicians!
Digital Man said:
But then what would be the alternative: Acer? Apple? Samsung where you're stuck on the same firmware forever?
I think the problem is the separation of design and production these days. These tablets are made by faceless Chinese workers, and then shipped over here. Its not like it used to be where the factory workers and the manufacturer and quality control were all in one place. In fact, do we even know if ASUS ever even sees the tablets after they leave the factory and get shipped to the warehouse?
You should be honored. You're now an ASUS employee - we get to inspect the tablets and return the defective ones - we're quality control technicians!
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Asus sold the product, they're 100% responsible for their product, doesn't matter how/where they were made. I payed Asus with my own hard working money and I do have the right to complaint when the product is not working as advertise. I will be glad to contribute my free time to test for them for free if they allowed me to have the product for FREE.
buhohitr said:
Asus sold the product, they're 100% responsible for their product, doesn't matter how/where they were made. I payed Asus with my own hard working money and I do have the right to complaint when the product is not working as advertise. I will be glad to contribute my free time to test for them for free if they allowed me to have the product for FREE.
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That sounds nice. But you have to vote with your wallet. And the public already has. People want cheap stuff. The Chinese make cheap stuff. So regardless of weather ASUS is responsible or not, if people continue to buy it, why would ASUS have any reason to change? The days of real premium quality merchandise are over.
Every product on the face of the planet is now made in one place. We chose to abandon our factories and manufacturing facilities. So cheap lower quality stuff is now the norm.
buhohitr said:
Asus sold the product, they're 100% responsible for their product, doesn't matter how/where they were made. I payed Asus with my own hard working money and I do have the right to complaint when the product is not working as advertise. I will be glad to contribute my free time to test for them for free if they allowed me to have the product for FREE.
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I believe that he was just being sarcastic with that last statement!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
I was in the same boat as you, waiting for a 10" tablet that I thought fit my needs and was worth the premium we pay for tablet devices.
I was concerned about quality as well. I kept seeing all kinds of stories on the forums (loose glass, dust, light bleed, etc). I ordered from Amazon knowing that it would be easy to return if there was a problem, but mine is just fine and fortunately has none of the problems that some other people have had.
Re: multitasking - I do a lot of multitasking. I usually have it on "balanced" mode and it's super smooth. It slows down a very little bit when I'm updating 2+ apps simultaneously, and the odd occasion where I'm running multiple CPU-intensive apps, but I just switch to "performance" mode for that short period of time and it's back to being snappy.
If you get a bad one, just return it immediately and get a new one. I'm loving this tablet =)
Thanks, I appreciate your input. I think I may end up going with it. We'll see...The samsung note 10.1 doesn't even disclose how much it will cost yet. I'm worried that even $700 may not be enough. I have heard some rumors of around $750. Plus, I don't know how much I would honestly use the Stylus. It would be a fun toy, but not practical for day to day use for me most likely. I'm so used to using touch interfaces all my other android tablet devices and a prior iPhone now anyway.
Keep in mind as well that it'd usually not the happy people that write or speak out. Its often the dissatisfied. There are plenty of happy and satisfied users out there as well.
Sent from my Nexus 7 using XDA Premium HD app
Got my T700 a couple weeks ago
I've had enough time to grow accustomed to it and I love it so far. I can see what same are saying about the build quality issues. The glass feels slightly loose in some areas but not so much that it would come apart.
into_311 said:
I've had enough time to grow accustomed to it and I love it so far. I can see what same are saying about the build quality issues. The glass feels slightly loose in some areas but not so much that it would come apart.
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I hope it works out for you. I think this is a terrific tablet (and keyboard dock).
I am on the fence between the Samsung Galaxy Note 10.1 and the TF700T infinity. Any thoughts you all may have please share. The pen isn't a deal breaker for me, but the KB dock for the TF700 could be a real deal maker. I like the concept of a tablet book. Not to mention the hi-rez screen and some pretty impressive CPU/GPU specs.
I also have thoughts of waiting for the next product release cycle from both Asus and Samsung to see what the future may hold.
Fell free to coment... positive, negative please feel free to fend the good the bad and the ugly/beautiful...I'll put my big boy panties on; so let it rip.
Warmest Regards from Kentucky,
TIA,
Brad
bradslinux said:
I am on the fence between the Samsung Galaxy Note 10.1 and the TF700T infinity. Any thoughts you all may have please share.
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Asked and answered. About 100 times.
http://forum.xda-developers.com/showthread.php?t=1830459
http://forum.xda-developers.com/showthread.php?t=1833842
Although the Q&A forum is the next one down, I'll chime in.
I was on the same fence. I decided on this over the Note b/c
I like that the dock has a battery to help charge the tablet
I like the extra storage accommodations in the dock
I love the HD screen
I like the feel of brushed metal as opposed to plastic
HTH
I could not be happier with my Infinity. Wait for what Asus makes to trump it and you'll be waiting till 2013. The device just came to the USA a few months ago, so it's still relatively new.
Far as 64GB, the markup is insane. Here's a related thread
http://forum.xda-developers.com/showthread.php?t=1790957
This thing is so nice, I don't even use the XDA "app" with it, I pull up the full site, just like when on a laptop .
Here's a video to help you decide
bradslinux said:
I am on the fence between the Samsung Galaxy Note 10.1 and the TF700T infinity. Any thoughts you all may have please share. The pen isn't a deal breaker for me, but the KB dock for the TF700 could be a real deal maker. I like the concept of a tablet book. Not to mention the hi-rez screen and some pretty impressive CPU/GPU specs.
I also have thoughts of waiting for the next product release cycle from both Asus and Samsung to see what the future may hold.
Fell free to coment... positive, negative please feel free to fend the good the bad and the ugly/beautiful...I'll put my big boy panties on; so let it rip.
Warmest Regards from Kentucky,
TIA,
Brad
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Make sure you physically use the Infinity before you dump that much money out, specially for the 64mb model. For that price and the dock you can buy a pretty powerful i7 laptop with a great screen. Regarding the Infinity the specs and numbers look great on paper but when you use it, it doesn't seem like the same thing as on paper. The JellyBean update did make it more smooth, but regular conventional browsing it jerks around when doing a simple scroll through a website. I've learned specially with technology that "specs" on paper do not necessarily coincide with the real world. If I could install Android on my wife's iPad I would LOVE to do that as I think th Apple hardware and quality is fantastic and proven.
Good luck.
bradslinux - As usual, the only person who can really decide is you. Because you'll always get answers that are all over the map here.
I was reading here before buying and thinking I might encounter issues such as those mentioned above and others people claimed to experience. But, it turns out my experience with the Infinity has been great and I'm not having such issues. (I've always prefered using XScope for my web browsing, 2nd place Dolphin, 3rd place Firefox, stock always is last place with me even with Chome. And it was like that with me even before I had the Infinity.) No physical laptop is as light as the Infinity with its dock and everything from web browsing to everything else has been a pleasure and a breeze to perform. Plus, you can't detach the screen from a laptop and the Infinity with just the screen is so light it's scary :laugh: .
You can even read in the threads about the JB update, there are people who are happy like me and others who are upset. Of course it's best to factory reset after the update, but even with that there are some happy afterwards and some who are sad. (If you like root, be sure to read about how to handle that before doing the JB update.)
Nobody can answer the question but you.
Every single Android device I buy, I see tons of complaints about, and every single time I get it I'm so much happier than the complaints. But that's how it has been for me. I know what I like and I like the Infinity .
AnandTech - ASUS Transformer Pad Infinity (TF700T) Review
Without really talking about money (which is quite lame - because the infinity is priced pretty high) - and without saying anything regarding 64 gb or 32 gb. I - Would - Totally - Go - For - Infinity.
Read that out loud so you'd feel my enthusiasm
Other than Asus kinda disappointing me when it comes to their bootloader, unlock procedures and built in applications - that device is amazing.
I've got it a week ago with the docking station - Can't get enough of it. Even doing stupid things I wouldn't normally do, such as literally sitting away from my computer and using splashtop to remotely work with my pc ...
If you're into tablets, and you like gadgets, and you want a convenient, tough, good looking and very cool device - definitely take the infinity.
advocator said:
Without really talking about money (which is quite lame - because the infinity is priced pretty high) - and without saying anything regarding 64 gb or 32 gb. I - Would - Totally - Go - For - Infinity.
Read that out loud so you'd feel my enthusiasm
Other than Asus kinda disappointing me when it comes to their bootloader, unlock procedures and built in applications - that device is amazing.
I've got it a week ago with the docking station - Can't get enough of it. Even doing stupid things I wouldn't normally do, such as literally sitting away from my computer and using splashtop to remotely work with my pc ...
If you're into tablets, and you like gadgets, and you want a convenient, tough, good looking and very cool device - definitely take the infinity.
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There's some great input in this thread.
I couldn't agree more as far as the positives.
Had my 32 gig gray Infin for over 2 months and have few complaints.
I'm not one of the "lucky" I am just a gadget consumer who bought a product that more than fulfilled it's ability.
If all the apps in the play store were written for tablets like this one I believe there would minimal *****ing about this thing.
I'm one of the buyers that thinks this tab may just be future enabled...
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
I'm spoiled with the ease with which I could root and unlock my Galaxy Nexus, and have been trying different radios, kernels and ROMs for months, with virtually no worries, no complexity. I'm new to the Infinity, so the complexities and uncertainty about NVflash (too late for me), unlocking and rooting once JB is installed, etc, is still a bit bewildering in comparison to the GNEx (I have lots of reading to do) -- and I'm finding it irritating so far. That said, even with stock JB installed, and Apex Pro and Beautiful Widgets (and HD widgets - still deciding which I like better on this device), I'm finding the TF700T to be a pretty amazing device.
I took it out "for a spin" today -- into NYC by train, on a couple of subways, and to a couple of meetings. I purposely did NOT carry a backpack or briefcase, took no laptop, no laptop brick, etc. The Infinity and dock, in a simple slipcase, was the only "business tool" I brought with me in addition to a phone today.
On the train into NY and even in the NYC subways (Verizon has picocells in the train tunnels), my Galaxy Nexus had a strong signal, so I flipped on it's Wi-Fi hotspot and my TF700T was connected the entire time I was traveling. Sweet!
At the business meetings, I opened up a few PowerPoint presentations I had copied on the device before my trip. The display was so bright and clear that the presentations looked great on the 10.1" screen -- and I was able to pass the tablet itself around for people to look at, navigate through slides, etc. Incredibly effective.
On the way home, I assembled notes from the day, marked up the presentations. I used it as a primary email client for the day. Amazingly (for me, coming from a Galaxy Nexus as a reference point), I used the device for several hours today, the display was amazing even in the brightest light- and I essentially did everything needed with a fraction of what I would normally carry for a business day in the New York. After many hours of use, I had barely dented the battery charge -- this is really pretty amazing. As bright as clear as the display is,it is apparently pretty energy efficient.
Anyway - between functionality, usability, elegance, battery life and sheer portability, this is clearly going to have a big impact on my days as a "road warrior".
Honestly - the only thing seriously giving me second thoughts is increasingly real sounding speculation about a Google / Samsung Galaxy Nexus 10.1 in the works, with 2560 x 1600 resolution (among other things). I have a strong feeling that I'll be wanting that new device when it comes out. But for now, the TF700T strikes me as the best device available in its class-- at least for my purposes.
jonstrong said:
Honestly - the only thing seriously giving me second thoughts is increasingly real sounding speculation about a Google / Samsung Galaxy Nexus 10.1 in the works, with 2560 x 1600 resolution (among other things). I have a strong feeling that I'll be wanting that new device when it comes out. But for now, the TF700T strikes me as the best device available in its class-- at least for my purposes.
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Wow...as a commensurate gadgeteer myself I would just love something like this alleged Google / Samsung Galaxy Nexus 10.1 with 2560 x 1600 resolution.
If they build it...I will (well you know)
I can't compare the two. There's plenty of information here and the net comparing the two for you to make judgement on what will suit your needs and desires.
If you do choose the Infinity, I would suggest going with the smaller 32GB version because the cost of the larger is not money well spent. Since the Infinity has the SDHC/XC slot, you can get a lot more storage for the money in that route. Heck, wait for a sale, and you can get a lot more. Personally, I went with the smaller unit. Picked up the Scandisc 64GB microSDXC card for $50. I hardly use any storage on the internal, so even the SC card is a bit of waste. Really, unless you're going to have hundreds of apps, thousands of songs, or a lot of video stored, you really don't need that much memory.
Also, if you want to save a few dollars, you can pick up the dock for the Prime, TF201. It's the same thing, just a different color. It's nice you want want the extra battery, SD card slot, or USB ports. If you just want the keyboard, I would suggest just getting a blue tooth keyboard since you can use it on more than one device. It's essentially what I did, but I already had a portable keyboard I used with my smartphone.
If you're really indecisive, see if someone lives near you and see if you can meet up and check out their device. Handling is always better than reading.
More about the potential 10" Nexus is here.
I doubt it will have a dock, so I'll keep my Infinity .
Darnell_Chat_TN said:
More about the potential 10" Nexus is here.
I doubt it will have a dock, so I'll keep my Infinity .
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I was just thinking about that myself. Mixed feelings though. I love having the extra battery in the dock. Keyboard is nice, but I tend to prefer Swype, even on a tablet. (using it now).
Thanks everybody for the remarks and opinions. No longer on the fence, I just popped for the 64gb version w/dock kb and a nice leather case. It should be in my hands tomorrow with the case following behind early next week. The biggest deciding factor for me was the "Keyboard vs "S" Pen" arguement, the KB won it.
All the responses I received only go to further my appreciation of what the XDA community has to offer.
My greatest difficulty will be in NOT installing a custom ROM right out of the box. LOL
With great anticipation of the arrival of my new tablet, and warmest regards to all,
Brad
Enjoy!
Starting with The Prime (I'm not including the TF101 and TF300 because they don't invoke the level of controversy, nor do they polarize their owners into "You want to take this discussion outside buddy?" kind of dialog's, the way Asus' shiny metal tablets do.
As far as that polarization, it's obvious that people get quite "intense" over these tablets, for a number of reasons. I have Love/Hate emotions toward my Asus Tablet. I LOVE the device's potential and the look feel (sans defects) of the Infinity. It is indicative of how these affect people that in one Video review out there, the reviewer continuously goes on about how "premium" the Infinity is, and how it is "THE BEST ANDROID TABLET" in the SAME VIDEO he crashes the browser so bad, he can't even get it going again for more than 5 minutes! Then he shows how the tablet has a horrendous creak/clicking/screen separation issue, concluding that "it will probably break in the next few days, and that TWO OTHER ASUS INFINITY TABLETS he has in his possession do the same thing, yet in the same breath says it is so "premium" and has such amazing"Build Quality" compared to the (admittedly) plastic crazy Samsung Note 10.1. I understand what he meant, thats what I mean by POTENTIAL. - If fabricated and constructed properly the Infinity is amazing. The problem? It doesn't happen consistently enough in Asus factories
So, I considered the two extremes I have witnessed over the last year, and these are what I determined were the best and worst moments
Asus' Worst Tablet Moment:
They put the TF201 out there, knowing full well that WiFi reception was compromised, and that GPS was non functional - what, were they hoping that the tablets amazing looks and the fact that wifi worked at all would be enough to overcome the problem? Anyone who defended them came off a jackass because either a) They knew the design was compromised and sold it anyway, or b) They DIDN'T KNOW, which means they sent a product out without testing it. And then the put the whammy on it, with the sneaky, deceptive move of taking down the GPS spec quietly hoping they could get away with it. They didn't. People caught them in the act, and started posting in XDA and elsewhere, and THEN Asus came out with a statement. Tehre is no way they were going to do so if they weren't caught. How do I know? Easy one. Every thing they did up to that point shows they were NOT going to be upfront about the issue. Then they sealed the deal by showing a nice "Fixed Prime"at MWC way back in February when all the early adopters (those people who love your products again, Asus) had all BOUGHT the Prime. HUGE slap in the face to that group, me included. Resulting, eventually in
Asus BEST Tablet Moment
This is, like everything I have posted strictly opinion, but I have some facts to back it up, at least for myself. You can believe what you choose. So most of us caught word the you could take a Prime to your local best Buy, and as long as you actually had a receipt (I think there was an exception or two, but cannot verify) they would hook you up with a shiny new TF700 Transformer Infinity Pad. With a long list of possible defects, build issues and so on and so forth. What a lot of folks do not know is that Asus sponsored that program at Best Buy, and logic dictates that they did a similar deal with Amazon customers. I was amazed, and pleased like others that Best Buy was taking back an 8 month old product, with no special warranty or purchase protection plan (I sure didn't have one) and providing the new product in it's place. Even is pricing matched it was an unprecedented move to all ALL those returns, with so little fuss. A few store/managers fought the tide, but overall a HUGE number of people got new product, if all the posts are to be believed. Personally, I believe them; here's: why
While returning my 7th Infinity (Update: I still have the 8th one. Not because I ever achieved "perfection" but because I got a middle ground "acceptable" tablet in each area and that has no glaring, stand out kind of issues.) I was something on the Best Buy screen to this effect: "Exchange for current model - OK per manufacturer" That one line leads me to think that Asus, having enough embarasment and bad will from the Prime/Infinity conundrum, has chosen to quitely buy back, or rather exchange the problem child for the new model. Again, just my opinion, but it does make a lot of sense, don't you think?
The funny part? When the Prime owners started posting, and even petitioning Asus to "Replace my Prime with an Infinity" they were told to stop being ridiculous. Asus is NOT going to do that, ever. I assume they considered options like replacing the back shell of all the Primes, but the cost or recalling and rebuilding was prohibitive (and imagine what a colossal mess THAT would have been; Asus can't even handle normal RMA's never-mind mass refurbing like that!)
I remember that time... It was a rollercoaster ride being for us who fell in the so called minority. But thank god the "minority" had enough voice to get Asus to quietly do the right thing. Too bad for the other Best buy and Amazon customers who purchased a defective prime and do not know about XDA, but I guess its the price for not being updated on their tablets. It was rather an easy transaction too returning the prime as did on Oct 11, I even had a geek squad lady on the customer service (under staffed I guess) and all she had to do was check the computer and she told me a giftcard or exchange. It was exchanged for an infinity, still had it light bleeds and had to manually update still dont know if it was the server on the tablet at fault (but others here had similar issues on that day). Well see how the inifinity will pan out, but i doubt well ever see Asus doing an exchange like they did with the prime since they fixed the GPS and wifi issue that was a major complaint of the prime.
junrider said:
I remember that time... It was a rollercoaster ride being for us who fell in the so called minority. But thank god the "minority" had enough voice to get Asus to quietly do the right thing. Too bad for the other Best buy and Amazon customers who purchased a defective prime and do not know about XDA, but I guess its the price for not being updated on their tablets. It was rather an easy transaction too returning the prime as did on Oct 11, I even had a geek squad lady on the customer service (under staffed I guess) and all she had to do was check the computer and she told me a giftcard or exchange. It was exchanged for an infinity, still had it light bleeds and had to manually update still dont know if it was the server on the tablet at fault (but others here had similar issues on that day). Well see how the inifinity will pan out, but i doubt well ever see Asus doing an exchange like they did with the prime since they fixed the GPS and wifi issue that was a major complaint of the prime.
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Indeed - they really did the right thing at least in the BB replacement deal. Think about it, best Buy is a mess, and they do have issues, but no way were they going to foot the bill for all those tablets, without even having the Purchase Protection that they sell. I saw every person that tried got a new tablet, so again, I know Asus was involved from what I saw on the screen. Asus also knows that the major upset audience was the folks on the forums, and those are the ones they ended up replacing, so it works out pretty good for all. This has been going for months now, and as you saw it is still in effect.
One other thing on the Infinity, Yes GPS works well, but WiFi is also like 5 times that bandwidth of the Prime. Range is not the best device I own, but range is also decent. You probably noticed that the trick they used on the Prime - cranking the hell out of WiFi is still in place on Infinity. Look at battery statistics and often it is using more than the screen, which being HD is a huge drain itself. I think they reasoned that since it helped the Prime, it would show that they REALLY fixed reception on Infinity, LOL! Finally, the HD screen has proven to be a mixed blessing. It really is hard to distinguish in Movies and photos unless you zoom WAY in, but Text of all things looks amazing. All the reviewers and folks that INSIST this is needed and necessary, also cannot say exactly WHY it is a "Must Have" They HATED that the Note 10.1 is 1200x800 when last year that was an "Amazing experience" Honestly, it DOES look amazing,and the HD is awesome, but it's Asus incredible Back-lighting that makes it truly shine (Pun intended) It can just go so BRIGHT. The downside? A number of Games are not compatible and may not ever be, since the developers don't see enough devices to justify the rework for HD. SIMS Free Play is one example, I could play it on Prime, but not in Infinity. Not that much if a deal. After over a month with the Infinity, I will say, I am glad I upgraded and did not go for the Note 10.1 (I have a Note Phone, so it did not "wow" me and the plastic Tab does not compare to Asus on look and feel. It's MOSTLY fixed... JB is good. I/O will probably always remain the one major FAIL for Asus. they have the issue on every tablet they make to some degree, with the Nexus 7 being effected the least, and the Prime & TF300 probably the most.
For my own use I switch from infinity to the note due to I/O issues and crackling speaker. I was overall satisfied even without the FHD. The prime I switched out for the infinity the other day was my cousin's that I had bought for him. I compared the wifi side by side and the note had a good 10dB over the infinity, but the infinity was indeed better than the prime. I get to play with his infinity every other day just to make sure there isnt any problems to suit his needs, I have yet to try out the bluetooth on his inifinity on JB, since that was one of my dissatisfaction with the infinity I exchanged.
I want to alert people to the danger of buying products from Asus. They are poorly made and if anything goes wrong, you are screwed. Read some of the 1-star reviews on Amazon for the TF700T (which I am returning), and check out these links:
http://www.huffingtonpost.com/michael-russnow/asus-computer-products-cu_b_793608.html
http://www.customerservicescoreboard.com/Asus
http://www.bbb.org/greater-san-fran...us-computer-international-in-fremont-ca-16870
The Huffington Post article is a horror story of customer support that links to many similar stories. The Customer Service Scoreboard site has 856 descriptions of customer service encounters with Asus. 757 of these (88.2%) are negative. And they are not generic - read them. They are specific, and there is a theme. Many of them have pitiful canned responses from Asus.
The BBB has issued an alert for Asus, saying, "We have identified a pattern of complaints concerning service issues. Complaints processed by BBB claim that 1) products sent to the company for repairs are still not working properly when returned to the consumer." Their most recent review of the complaints was January 14, 2013.
It's a shame because the specs for the TF700T looked so good, but I have not enjoyed actually using this machine. Nothing quite works right. I'm sick of the browser crashes. I'm sick of running out of memory. And now my battery meter doesn't work after just 4 months. Maybe I could find a way to recalibrate it, but I'm sick of the problems. I'm finding I don't want to use it - it's just aggravating. I'm not alone in these problems. There are reports of these same issues with the TF700T all over the internet. Since I've learned that Asus does not honor their warranties, I decided to return it to Amazon before it really breaks. It's outside the 30-day window so I won't get a full refund, but hopefully I'll get most of my money back. I did a hard reset and boxed it up.
I wish I'd never bought it. If you haven't bought one yet, I suggest you don't.
Many of their BBB reports are from the early days of the Prime tablet. You think you have isues with your device now, it's nothing compared to the problems that the prime suffered. They tried to fix thing with the gps dongle and were issuing refunds months after purchase if you got lucky. I accept that this is a mobile device and not going to have the full abilities of a laptop or desktop. Technology is advancing but still not totally there yet. If it takes a few seconds longer to load something I'm not going to let it ruin my life like my lollipop was stolen. Maybe that is why the lag does't bother me and I don't notice it.
I've owned multiple Asus produts including laptops and motherboards. When I've had an issue they fixed it with no problem. Every product has people who are not happy with it and there are far more positive reviews and pleased owners of this tablet than hurt bitter ones. Yes it has it faults but for the average owner this machine works fine and may not notice small moments of lag. Power users like those who know XDA may never be fully satisified with any product (in my oppinion). We are into pushing our tablets to higher levels than intended and customizing things. When something new and shiny gets released we upgrade to the new hardware and find new things to be angry with.
Test your luck with other brands. I'm sure they have faults which may or may not bother you. Good luck getting a refund.
Asus makes solid products. The tf700t had Its ups and downs, but I digress. My nexus 7 on the other hand... solid device. No problems whatsoever. They have iffy customer support. Just need to talk to the right people. All in all, their a good company
Sent from my Vivid 4G using Tapatalk 2
permutations said:
I want to alert people to the danger of buying products from Asus. They are poorly made and if anything goes wrong, you are screwed. Read some of the 1-star reviews on Amazon for the TF700T (which I am returning), and check out these links:
http://www.huffingtonpost.com/michael-russnow/asus-computer-products-cu_b_793608.html
http://www.customerservicescoreboard.com/Asus
http://www.bbb.org/greater-san-fran...us-computer-international-in-fremont-ca-16870
The Huffington Post article is a horror story of customer support that links to many similar stories. The Customer Service Scoreboard site has 856 descriptions of customer service encounters with Asus. 757 of these (88.2%) are negative. And they are not generic - read them. They are specific, and there is a theme. Many of them have pitiful canned responses from Asus.
The BBB has issued an alert for Asus, saying, "We have identified a pattern of complaints concerning service issues. Complaints processed by BBB claim that 1) products sent to the company for repairs are still not working properly when returned to the consumer." Their most recent review of the complaints was January 14, 2013.
It's a shame because the specs for the TF700T looked so good, but I have not enjoyed actually using this machine. Nothing quite works right. I'm sick of the browser crashes. I'm sick of running out of memory. And now my battery meter doesn't work after just 4 months. Maybe I could find a way to recalibrate it, but I'm sick of the problems. I'm finding I don't want to use it - it's just aggravating. I'm not alone in these problems. There are reports of these same issues with the TF700T all over the internet. Since I've learned that Asus does not honor their warranties, I decided to return it to Amazon before it really breaks. It's outside the 30-day window so I won't get a full refund, but hopefully I'll get most of my money back. I did a hard reset and boxed it up.
I wish I'd never bought it. If you haven't bought one yet, I suggest you don't.
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Oh, I'm quivering with fear!
My Infinity works great, always has. So does my Asus netbook.
permutations said:
It's a shame because the specs for the TF700T looked so good, but I have not enjoyed actually using this machine. Nothing quite works right. I'm sick of the browser crashes. I'm sick of running out of memory. And now my battery meter doesn't work after just 4 months. Maybe I could find a way to recalibrate it, but I'm sick of the problems. I'm finding I don't want to use it - it's just aggravating. I'm not alone in these problems. There are reports of these same issues with the TF700T all over the internet. Since I've learned that Asus does not honor their warranties, I decided to return it to Amazon before it really breaks. It's outside the 30-day window so I won't get a full refund, but hopefully I'll get most of my money back. I did a hard reset and boxed it up.
I wish I'd never bought it. If you haven't bought one yet, I suggest you don't.
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I haven't had any problems with my Infinity I am rooted and stock with just bloatware disabled.
BTrack said:
Oh, I'm quivering with fear!
My Infinity works great, always has. So does my Asus netbook.
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+1:good:
Sure the TF700T had its software problem but it's getting better with each update.
Breathe, now step back from the ledge. There you go. It'll be ok.
I have owned a TF101, TF300, an now own a TF700 and a Nexus 7. Not to mention a G75 laptop, 3 ASUS motherboards and 2 ASUS video cards. I have not had any problems with any of them. (and i have gotten some good CS from them as well) I agree with previous posts saying that a lot of those complaints were stemming from the first Prime release (which genuinely had issues).
In my opinion they make just as good or better quality products as there is out there right now. Of course that is just my .02
My observation is that it's hit or miss with Asus products. Sometimes they work great, and sometimes they break prematurely. When they break, you can have big problems. I've read MANY reports of people sending in the TF700T for warranty repair and not getting it back for months, and not getting replies from Customer Service. When the machines did come back, the problems usually weren't fixed. The BBB assessment was updated on January 14, 2013 and the complaints were the same - long delays in getting machines back, and when they came back, the problems remained. So it's not just the Prime.
I loved my TF700T when I first got it - awesome display, loved the dock, etc. But there is something wrong with the memory management. Android isn't supposed to run out like that. My phone doesn't (Motorola Droid X Maxx HD). And the constantly hanging and crashing browsers - reported all over the internet - drove me nuts because I mainly use it for browsing the internet. I tried more than 5 different browsers - all had the same problem. I read a thread in this forum where someone discovered it was related to the TF700T's unusually slow I/O performance. Browsers are heavy users of I/O and memory. The TF700T, besides its memory management bugs, has only 1GB of RAM. I wish it had 2GB.
When the battery meter stopped working (all battery meter apps - the TF700T was reporting its battery level incorrectly) and my first efforts at recalibration didn't work, I went to the Asus site to inquire about customer service and/or warranty support. Their Web site is broken in several places. You can't get a list of local authorized service centers, for example - try it. Plus the Web site is in broken English, and and the support parts are unprofessional and not very confidence-inspiring. I'd already heard some complaints about warranty service problems, so that made me nervous. That's when I started looking at the 1-star Amazon.com reviews and found the links to the BBB alert, extremely low customer service scores, tales of horror, etc.
Others have reported problems with broken pins in the connector to the dock (it's plastic and delicate), and cracks in the casing around the screen - lots of reports of these.
For me, the TF700T was not usable because of the memory management problems and browser stalls/crashes. For someone using it mainly for other things, these problems might not matter so much. The quality control and customer support/warranty problems were the last straw.
I know many people are happy with their Nexus 7's, which are made by Asus. I'm told Google warrants this, so the risk is lower. I'm looking at the Nexus 10, which is made by Samsung.
I'm not comfortable with Asus quality control. They cut corners in places, using some high-end components and some very cheap components. The slow I/O on the TF700T is a case-in-point. I'm even more uncomfortable with Asus customer service and warranty support. It's all very hit or miss. Some people are lucky and their machines hold up, and some are not. Some luck out with customer service and some don't. I don't want to do business with a company like this. If it doesn't bother you, then fine. I'm just posting the warning for those who don't like high-risk purchasing. To each his own.
Have you updated your TF700? I used to get browser crashes and memory problems on earlier firmware builds but they all went away with updates.
Running stock, locked, but rooted fyi
But you're being the boy who cried wolf.
ASUS isn't the only manufacturer by any means who has some products with shortcomings. Nothing is perfect. I am WAY more than pleased with my TF700 and I had one of the first ones available. I haven't had many of the physical problems others have reported and I'm hard on my equipment, mine is all scratched and beat up lookin already but it's completely solid build quality and I wouldn't trade it for anything else, especially with its 1920x1200 screen and bright backlight and awesome viewing angles.
You can fix all the problems you complain about yourself by just unlocking it and flashing something else like CleanROM Inheritance 3.2
the i/o problem isn't all in the memory chips. I assure you. mine is smooth as butter and very fast. hell, just try rooting and installing browser2ram. work around it.
I don't have stock software on ANY computing device I own. NONE of them. I even flashed the ECU in my goddamn Jeep!
stop being a *****, buy the hardware you want and then make it do what you want it to do, but don't make a blanket statement about a company that has been producing some of the most advanced hardware out there for DECADES. They're not fly by night, they're just not american, and they don't wanna take the time/money to train a bunch of stupid americans to deal with their stupid problems.
What exactly was the point of this post? You would have gotten more mileage on the Tf201 forum.
Oh goody another TF700T trash this tablet\ASUS thread.
Just chiming in to say I'm very happy...so glad I came to XDA to find answers and help.
Which has come in bucket loads from users of this tablet that have worked with diligence to make things right.
Most of those one star reviews on AMAZON are from out of box buyers whining about flash or general confusion about Android.
I see this thread going in a bad direction.
I had purchased the TF Prime from Best Buy, after all the issues I had with it, they replaced it (free of charge) with the TF700. Other than losing root with the last OTA (bootloader still locked), I have had no problems with it. Plus, Best Buy said they'd honor the 1 year warranty of the TF700 starting from when I got it, not from the original Prime purchase .
Cheapxj said:
Nothing is perfect.
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Amen.
I am WAY more than pleased with my TF700 and I had one of the first ones available.
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Me too.
I haven't had many of the physical problems others have reported and I'm hard on my equipment, mine is all scratched and beat up lookin already but it's completely solid build quality and I wouldn't trade it for anything else, especially with its 1920x1200 screen and bright backlight and awesome viewing angles.
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I love it as well, although I pamper them (it did take a few scratches on the second day, right before my case arrived by mail order.
You can fix all the problems you complain about yourself by just unlocking it and flashing something else like CleanROM Inheritance 3.2
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You're talking software here, and in that sense, I wholeheartedly agree, but..
permutations said:
Others have reported problems with broken pins in the connector to the dock (it's plastic and delicate)
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I'm in this boat. The tablet has hardly ever left the dock, and still, both pins snapped off. ASUS CS instantly claims user-induced damage -- as I said, I am very careful with my devices, and I have several ancient ones laying around to prove it -- which is totally and utterly bull.
If it were not for the battery in the dock, I would have considered going another manufacturer route soon, but it's just too good the way it is, even with the ****ty CS. I might go Samsung next time, dunno.
For now, I'm just going the DIY route: tape the tablet inside the dock and use it like a darned laptop with immense battery life. Wish me luck.
originalnabisco said:
Have you updated your TF700? I used to get browser crashes and memory problems on earlier firmware builds but they all went away with updates.
Running stock, locked, but rooted fyi
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I, too, was running stock, locked, but rooted. I upgraded to JB briefly, but then downgraded back to ICS. Quite a few programs I need and/or like don't run on JB - notably, the volume booster programs. I could barely hear many YouTube videos without a volume booster utility. This was the main thing occupying my mind at the time I was running JB, but I don't remember the memory or browser problems going away, and I would have noticed that. I've read complaints about memory and browser problems from other people running JB.
My main concern is that Asus hardware is often a mix of good quality components with some very weak links, causing it to malfunction prematurely, and Asus doesn't properly honor their warranty a very large percentage of the time. I know that many people here couldn't care less about that. Once you unlock your device, you void the warranty anyway. Since this is Unlock Central, probably this was the wrong site in which to post this warning. I just like this site and learn a lot from it, so I thought I was giving something back. I didn't anticipate I'd be attacked for my post.
To the person who told me I'm the "boy who cried wolf" and I should "stop being a *****"... Um... first of all, I was born a "*****". I'm a middle aged woman, not a boy. You, on the other hand, sound like a pimple-faced 14-year-old. Second, perhaps you don't care about your hardware being under warranty, but I do. I root my Droids, but I choose not to unlock them.
To all who love Asus and don't care about the many quality, customer service, and warranty complaints, just ignore my warning and move on. Enjoy your TF700T. I have returned mine to Amazon.com. And that's all I have to say about this.
permutations said:
I, too, was running stock, locked, but rooted. I upgraded to JB briefly, but then downgraded back to ICS. Quite a few programs I need and/or like don't run on JB - notably, the volume booster programs. I could barely hear many YouTube videos without a volume booster utility. This was the main thing occupying my mind at the time I was running JB, but I don't remember the memory or browser problems going away, and I would have noticed that. I've read complaints about memory and browser problems from other people running JB.
My main concern is that Asus hardware is often a mix of good quality components with some very weak links, causing it to malfunction prematurely, and Asus doesn't properly honor their warranty a very large percentage of the time. I know that many people here couldn't care less about that. Once you unlock your device, you void the warranty anyway. Since this is Unlock Central, probably this was the wrong site in which to post this warning. I just like this site and learn a lot from it, so I thought I was giving something back. I didn't anticipate I'd be attacked for my post.
To the person who told me I'm the "boy who cried wolf" and I should "stop being a *****"... Um... first of all, I was born a "*****". I'm a middle aged woman, not a boy. You, on the other hand, sound like a pimple-faced 14-year-old. Second, perhaps you don't care about your hardware being under warranty, but I do. I root my Droids, but I choose not to unlock them.
To all who love Asus and don't care about the many quality, customer service, and warranty complaints, just ignore my warning and move on. Enjoy your TF700T. I have returned mine to Amazon.com. And that's all I have to say about this.
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Insulting or not the comments hit the nail so to speak.
You must expect a bit of a thrashing when treading on a choice that many others have made who are more than pleased with it's performance.
I consider this forum a place providing resolution versus my tablet gave me a boo-boo and it hurt.
You have made the best decision returning your tablet, yet posting here about how it wasn't a good choice for you seems irrelevant to me.
The best of luck to you on your next choice.
Thats OK said:
Insulting or not the comments hit the nail so to speak.
You must expect a bit of a thrashing when treading on a choice that many others have made who are more than pleased with it's performance.
I consider this forum a place providing resolution versus my tablet gave me a boo-boo and it hurt.
You have made the best decision returning your tablet, yet posting here about how it wasn't a good choice for you seems irrelevant to me.
The best of luck to you on your next choice.
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Funny...not the problems people have, or the issues with Asus support...but how much energy and empathy we put into metallic devices that become throw away in a few years. If we put that much energy and attention to detail into a hard critique of our own lives and societal ills...how much better off we would all be...
I think the TF700 is a usable, attractive appliance that offers a decent, but not exceptional value. It is a transitional device- a hybrid tablet/net/ultra book type of device that is probably better than the Microsoft Surface RT- but really is for only light productivity use- that is use beyond content consumption. I like it, but it is just a cold, metallic appliance. It's real value is in the humans that designed it, produced it and do amazing things with it...
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Thats OK said:
Insulting or not the comments hit the nail so to speak.
You must expect a bit of a thrashing when treading on a choice that many others have made who are more than pleased with it's performance.
I consider this forum a place providing resolution versus my tablet gave me a boo-boo and it hurt.
You have made the best decision returning your tablet, yet posting here about how it wasn't a good choice for you seems irrelevant to me.
The best of luck to you on your next choice.
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Where did you get the idea that it's ever okay to be rude and insulting - "thrash" someone who is trying to be helpful?
I was not criticizing anyone else's choice, and I was not complaining about problems I had that are of no relevance to anyone else.
I was sharing information about Asus that many people thinking about buying a TF700T will find interesting and relevant. That may not be you. Perhaps you've already made a purchase and you're happy with it. Or perhaps, like many here, you unlock your tablet and void the warranty anyway, so it's not relevant to you for that reason. But you are not everybody. Many people care about warranties, and many people visit this site before making buying decisions. I do. I was talking to them.
And to the people who counter my warning about Asus with, "Not true because it didn't happen to me", I say, you are a sample of one. Please read the links I posted. Thousands of people have reported problems. There's an alert on Asus from the BBB from just 2 weeks ago. This is a real issue. That doesn't mean that 100% of people experience dreadful warranty service from Asus, but the percentage is unacceptably high, much higher than other companies. They also have a reputation for using some really cheap components here and there in otherwise high-end machines, causing them to malfunction or break down prematurely. If you don't want to believe it, don't. If this is irrelevant to you, move on. If you'd like to know more about it, read the links I posted in the first message.
ok, I'll be nice, these threads are getting old, had you used the SEARCH function I'm sure you would have found at LEAST a dozen threads of the same nature, someone calling ASUS terrible because they didn't do their research before a purchase.
I made the assumption that since you've been around XDA for a few years you might have known to do that BEFORE posting.
oh, and for the record, Having a *****, and BEING a ***** are two very different things, and not mutually exclusive. I pegged you for some kid that bought a toy that they couldn't really afford. I wasn't picking a gender, but the old fable isn't "The girl who cried wolf"
If you're already rooting devices, you are SERIOUSLY missing out by not unlocking them. Rooting lets you "repaint" the walls, unlocking lets you blow them down, rearrange the floor plan and tack an addition on the back.
Get where I'm coming from? We build the additions here.
Now I'm going to take my fat balding alcoholic nerdy ass outside and go finish this bottle of Jameson before I stop being nice after a hard day of babysitting young "professionals" on the job who think they know everything because they spent four years in college and three months actually working. That stuff gets to you after a while.