"Unauthorized System Software" HELP! Tried to flash, got blocked - Verizon Samsung Galaxy S III

I just tried to flash CM10.1 onto my phone - which has been unlocked and rooted - now it won't even boot. I get a yellow "exclamation" and a message saying it detected system software not authorized by Verizon and to take my phone to Verizon! Am I screwed??
Help!!!

That means your bootloader wasnt unlocked. Use odin and flash back to stock and start over
Sent from my SCH-I535 using xda app-developers app

FrEaKeD me out! Going to try all that ODIN stuff again. Thanks!

(hope someone is still following this thread)'
I am using these instructions:
http://forum.xda-developers.com/showthread.php?t=2046439
I got to step 3 but it won't boot into recovery. I just get that error again that I have unauthorized software again.
I really appreciate any help.
Thanks.

You need to odin back to stock. You are trying to partially fix something that is broken.
Search is your friend. It is stickied. Look for return to stock. Then start over.
Sent from my SCH-I535 using Tapatalk 2

Thanks guys. I only have a loose grasp of rooting. I started over like you said. I have control of the phone again. Avoided an embarrassing trip to Verizon.

Related

[Q] Stuck in ODIN mode

I tried installing a ROM i found on this forum but when i went to reboot and turn back on a warning messege appeared saying something along the lines that the OS was blocked by verizon wireless and i had to bring my phone to the nearest store. It wouldnt reboot into recovery it just kept flashing back to the messege. Im not sure what i did but i managed to boot the phone into something called ODIN mode? It asked me if i wanted to install some firmware in which i assumed was the finishing process to the ROM installation but now its just hungup at the "Downloading...Do not turn off target!!" screen. Im not sure what to do from here any help would be greatly appreciated thanks!
cvbcbcmv said:
First, relax if you're nervous. There is nothing wrong. You didn't unlock your bootloader before flashing the rom, that's why the message is there. Read some of the threads (I'm mobile so I can't link but I'm sure there stickied in one of the sections) about restoring to stock. Grab the Odin file and read a tutorial if the thread doesn't have one on how to flash it. It's just another method of flashing to stock. I would give you step by steps if I wasn't on my phone in bed, if you still need help tomorrow hit me with a pm and ill help you as soon as I get home from school. I can get you familiar with the important things about rooting and flashing on this phone.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for the quick reply. Is it okay to power off the phone if it says its downloading still. And my phone used to be rooted until the OTA updated it to 4.0.4 for some reason it completely slipped my mind to unlock the bootloader again.
You aren't downloading unless you've hooked your phone to your computer and have run Odin
Sent from my SCH-I535 using xda app-developers app

[Q] Am I screwed?

Hello,
this morning i woke up to my alarm on my samsung galaxy s3. still not fully awake i unwarily opened my phone to see that there was a new update for my phone today. i foolishly clicked the accept for the update not thinking straight. now my phone is frozen after the logo with the message that there are unauthorized programs on my phone. i can't even manage to get into the hard reset menu either because the same message keeps popping up. did i really screw up this time, or is there a method where i can still salvage my phone
Thanks for reading. hope there is a solution to this
Can you get back into download mode. If so then you should be able to Odin the old jb software and it should be ok.
Sent from my SCH-I535 using xda premium
if by download mode do you mean the power + home + down volume button? (sorry i don't know terminology well) then yes i can still get into that mode.
sounds like you gotta reroot and reunlock bootloader.
youre not screwed
thank you for your replies!!! I did what bbqsfire mentioned it seems like it all worked out.
sorry for freaking out in here haha.
sushimon said:
thank you for your replies!!! I did what bbqsfire mentioned it seems like it all worked out.
sorry for freaking out in here haha.
Click to expand...
Click to collapse
Did you have to reload the stock rom and run the update again?
There have been several people saying they flash to stock and then. Take the ota have been able to follow the same root procedures to get on the new OTA
Sent from my SCH-I535 using xda premium

System software not authorized by Verizon Wireless has been found on your phone

Gang,
I rooted the phone, but I thought I unlocked the bootloader, but apparently it didn't work, when I boot the phone I get the error with a Yellow Triangle! -“System software not authorized by Verizon Wireless has been found on your phone. Please turn off phone and go to the nearest Verison Wireless Store for Help.
I've tried going into ODIN, with Down/Home and Power, but the phone only vibrates, when I press up, with blank screen.. If I wait for the "“System software not authorized by Verizon Wireless has been found on your phone. Please turn off phone and go to the nearest Verison Wireless Store for Help." It just sits there no change..
Is there any other way to unbrick the phone, did something change? I've done this to many other S3's but this one is giving me the flucks..
in the top left hand corner with verizon message is error in red: Secure Fail: Kernal
You softbricked. Odin back to the vzw. Then root again and unlock bootloader this time
Sent from my SCH-I535 using Tapatalk
Lehocki said:
You softbricked. Odin back to the vzw. Then root again and unlock bootloader this time
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
Thats the issue I can't get odin working,
morbeious said:
Thats the issue I can't get odin working,
Click to expand...
Click to collapse
Try to boot into download mode again, but hit down instead of up to see if you can bypass the check and get into the system. If you can all you have to do is use ez unlock.
Sent from my SCH-I535 using Tapatalk 2
Oh god, I got this message when I first did my phone. Literally had it for 10 minutes and just about died. Pull your battery, it'll boot into system. Then there's an app called EZ-Unlock. Use that and you'll be good.
DubleJayJ said:
Oh god, I got this message when I first did my phone. Literally had it for 10 minutes and just about died. Pull your battery, it'll boot into system. Then there's an app called EZ-Unlock. Use that and you'll be good.
Click to expand...
Click to collapse
Thats what I had done too while rooting my phone. EZ-Unlock fixed the the yellow triangle and unlocked my bootloader. No worries don't panic you just need to unlock your bootloader
morbeious said:
Thats the issue I can't get odin working,
Click to expand...
Click to collapse
Are you using a usb 3.0 port on your computer? Odin only works like 10% when I use a 3.0 port. Otherwise I would just try redownloading odin and right click on it and run as administrator.
Idk which method you used to root and unlock your bootloader but this always works for http://forum.xda-developers.com/showthread.php?t=2332825 I only use odin for flashing back to stock, I've had occasional fails when rooting or unlocking the bootloader.
But you only soft bricked your phone so it's fixable. Verizon just puts that's message there to scare people so you have to go in, be told your warranty is void and have to buy a new phone.
I will try a 2.0 usb, but are you daying the device should be found via odin even if the up/done home key combonation doesn't work?
Sent from my SCH-I605 using XDA Premium 4 mobile app
Does anyone have a link to a stock odin. There is a sticky under development section and when I flash the Odin file I still have root. Im hvaing issues with the same message and I've tried unlocking bootloader. When I odin using the .tar file the rom still has superuser on it. Am ibdoing somethinh wrong? Im looking forba stock odin with no superuser or anything so I can flash custom ROMS again.
Sent from my SCH-I535 using xda app-developers app
I did this a few times as well. All you have to do is follow the steps here to flash the bootchain. -- http://forum.xda-developers.com/showthread.php?t=2046439 Easy as pie and you should be back up in no time.

[Q] bricked and terrified 4.3

okay i upgraded to 4.3 OTA and tried to revert back and soft bricked my phone. I still have access to download mode and the stock recovery. I know now that i can not revert but is there any way of getting it back to 4.3 so i can have a phone again?
thanks for the future help.
This is similar what happened to me. I have never done anything with my phone as far as rooting and I tried reverting to stock 4.1.2. In Odin I kept getting the "Nand Start! Fail (Auth)" because of the locked bootloader I guess. I flashed some other firmware that was unofficial with the locked bootloader and now I get the "unauthorized software detected" and I cant do anything but enter Odin download mode. What should I do?
that is exactly what is happing to me. same error and all.
Once you took the OTA 4.3 you got locked in. No way of going back.
Sent from my SCH-I535 using Tapatalk
I dont want to go back just get rid of the soft brick so i can use it
im having the same problem and need to get it fixed please help anyone???!!!! im leaving for florida in two days and have nothing else. HELP!!!!
If you took the OTA and tried to flash 4.1.2 Odin or unlock bootloader you are Hard bricked , no method or recovering it yet.
If you have stock recovery and download mode , only hope is wait for 4.3 .tar file
Theres no custom recovery I can flash and flash some other software or something?
Elemt said:
Theres no custom recovery I can flash and flash some other software or something?
Click to expand...
Click to collapse
Nope , once you take 4.3 OTA you done , no flashing anything. And once you try to flash recovery or revert to older software you are bricked.
Sorry to be the bear of bad news.
There is a full thread of why and how so many devices have been bricked
http://forum.xda-developers.com/showthread.php?t=2575661
jlyle said:
Nope , once you take 4.3 OTA you done , no flashing anything. And once you try to flash recovery or revert to older software you are bricked.
Sorry to be the bear of bad news.
There is a full thread of why and how so many devices have been bricked
http://forum.xda-developers.com/showthread.php?t=2575661
Click to expand...
Click to collapse
Do you know if anyone is working on a fix? or a .tar file of 4.3?
dvdavid2 said:
Do you know if anyone is working on a fix? or a .tar file of 4.3?
Click to expand...
Click to collapse
Thanks for the info. hopefully a fix will be done soon. And do you know how i should keep to see when the work around is finished .
thanks in advanced guys.
This might give you a chance to unbrick.... possibly
http://forum.xda-developers.com/showthread.php?t=2581166
I got the "unauthorised software detected" on my phone like 3 days ago from messing up on a recovery and all I did was go into the Verizon store and said idk what happened and they called technical support and they asked me if I flashed software on my phone and I just said "no, I just plugged it into my laptop and it did this" so they said they will just send me a new sgs3 and I just got it today.
Pretty simple.
And I don't have insurance .
Hit thanks if I helped
Sent from my SCH-I535 using xda app-developers app
ScubaSteev said:
I got the "unauthorised software detected" on my phone like 3 days ago from messing up on a recovery and all I did was go into the Verizon store and said idk what happened and they called technical support and they asked me if I flashed software on my phone and I just said "no, I just plugged it into my laptop and it did this" so they said they will just send me a new sgs3 and I just got it today.
Pretty simple.
And I don't have insurance .
Hit thanks if I helped
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Funny thing is Verizon can tell if phone was hacked with, and can choose to add the cost of phone to your bill so this method is not highly recommended.
Sent from my SCH-I535 using xda app-developers app
jlyle said:
Funny thing is Verizon can tell if phone was hacked with, and can choose to add the cost of phone to your bill so this method is not highly recommended.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Any break throughs????
dvdavid2 said:
Any break throughs????
Click to expand...
Click to collapse
None that I have seen
Sent from my SCH-I535 using xda app-developers app
jlyle said:
Funny thing is Verizon can tell if phone was hacked with, and can choose to add the cost of phone to your bill so this method is not highly recommended.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Not to mention it is basically fraud, and is the main reason Verizon decided to start locking down phones in the first place.
I understand everyone is taking risks when flashing custom, and flashes can go wrong even when you do everything right, but there is VERY little chance of bricking your phone if you take your time and do a bit of research before you hit any buttons. And if you do manage to brick your phone, man up and pay for a new phone or pay for it to be fixed. Otherwise stop treating your $600 piece of technology like a toy.
BattsNotIncld said:
Not to mention it is basically fraud, and is the main reason Verizon decided to start locking down phones in the first place.
I understand everyone is taking risks when flashing custom, and flashes can go wrong even when you do everything right, but there is VERY little chance of bricking your phone if you take your time and do a bit of research before you hit any buttons. And if you do manage to brick your phone, man up and pay for a new phone or pay for it to be fixed. Otherwise stop treating your $600 piece of technology like a toy.
Click to expand...
Click to collapse
The first time I ever rooted, I was worried about bricking. So i read everything I could find relevant.
Why in the world anyone would flash without reading is beyond me. Every single thread in Verizon Galaxy S3 at least mentions, if not totally devoted, to how bad 4.3 is and if you flash something on it you will brick.
I just don't get it.
Sent from my Last Ever Samsung Device.
If you do a battery pull and start back up in download mode (might take a couple of times to get it to work) then use the Verizon software upgrade assistant it should fix it but you will be stuck with 4.3. Worked for me

[Q] HELP ME!! I f$*ked my phone up royally!

Okay, kind of a noob. I have the Samsung Galaxy S3 Verizon. I was on 4.1.2 rooted using Beanstown 106 method, and was running axis rom. It was ok but 4.3 came out & I wanted to try it, since the rom had excellent performance, but a lot of little bugs that were bothering me. I shut the root off in the SU accepted the 4.3 ota update and everything was fine except for when the phone would boot up it showed the samsung logo with an unlock padlock and said custom.. Not a big deal but I liked the 4.3 so wanted to take away the boot unlock icon (just in case for warranty purposes). It was my understanding if I would ODIN back to stock it would go away. Long story short in between trying to odin to stock, Kies back to stock and every other method I can find, my phone is stuck in ODIN/download mode and won't do anything else. I've searched everywhere and cannot figure it out. In odin mode the phone says something like Software upgrade error, use software repair assistant or something like that. Don't know what to try or do, and stuck using a razr until I get my GS3 back. Please help!!!
Didn't accept the OTA, but from what others have posted, it sounds like the correct way to do it is to revert to stock, unroot, relock bootloader and use triangle away to reset counter, then accept the OTA. If you dont use triangle away prior to accepting OTA, you get the unlock icon + custom. Once you accept the OTA, trying to revert to anything else or flashing a custom recovery will result in a hard brick.
Sent from my SCH-I535 using Tapatalk
Shibby87 said:
Didn't accept the OTA, but from what others have posted, it sounds like the correct way to do it is to revert to stock, unroot, relock bootloader and use triangle away to reset counter, then accept the OTA. If you dont use triangle away prior to accepting OTA, you get the unlock icon + custom. Once you accept the OTA, trying to revert to anything else or flashing a custom recovery will result in a hard brick.
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
Well then I'm hard bricked, because I tried to ODIN back to stock as well as KIES and they both just say fail..
I just fixed my phone with verizon software utility. My guide should be up with the utility sometime tonight. If you can get into bootloader it will flash SCH-I535_I535VRUCML1 I tried to get the files it downloaded but there not odin files or zips.
Hopefully this helps http://forum.xda-developers.com/showthread.php?t=2586319
ThePagel said:
Hopefully this helps http://forum.xda-developers.com/showthread.php?t=2586319
Click to expand...
Click to collapse
Holy **** I can't wait to get home and try this! Hopefully it works, thank you!

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