Database Info

Unlock Device Tool, anyone else getting impatient?

I had the loose screen problem with my 1st TF700. Got a replacement, but then I couldn't unlock it..
It has been allmost a month now, and it still persists.
Any of you know how long people waited the first time this occured?
Is this just because Asus is too lazy to update the program with the newer product serials?
Regards,

I just replaced my first TF700 with a new one and I didn't have any issues unlocking the new one, which is a C7 serial number.
What does your serial number start with? just curious if it really has to do with the newer/older serial number or not...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

Hmm, wierd..
My S/N starts with C70K. Don't know if that's the new or old

I'm getting that same message too.. I wonder if emailing them would help

I had a Prime. Unlocked it. It had a screen issue. Got it repaired. Couldn't unlock again. Many, many folks (maybe the majority) with Primes who were repaired weren't ever able to unlock. Asus doesn't warrant the unlock tool or support it. Their attitude is, if it works, it works; if it doesn't, it doesn't.
Tien was very apologetic to me but not helpful at all.

What the.. So that means I need to get a 2nd replacement just to get unlocked?
That's just sad..
I'll try to send an email, and see what they have to say about this.

What a scam by Asus - release stock firmware that sucks and then void all warranties when you unlock in order to get a properly working tablet!
If the damn stock firmware worked correctly to begin with, we wouldn't have to unlock the bootloader in order to install a custom ROM!
Sorry - moment of frustration there!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

Is it impossible to create or develop an unlocking tool for the tf700?

Immorten said:
What the.. So that means I need to get a 2nd replacement just to get unlocked?
That's just sad..
I'll try to send an email, and see what they have to say about this.
Click to expand...
Click to collapse
let us know how it goes!
Sent from my ASUS Transformer Pad TF700T using xda premium

Haven't heard anything yet, and it's been 24+ hours..
God, it's frustrating.. A device with this potential, and software which seems like it's been tossed together in under a week..

jtrosky said:
What a scam by Asus - release stock firmware that sucks and then void all warranties when you unlock in order to get a properly working tablet!
If the damn stock firmware worked correctly to begin with, we wouldn't have to unlock the bootloader in order to install a custom ROM!
Sorry - moment of frustration there!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
What blasphemy!
I always install a custom ROM no matter how good the stock is. Even if the stock rom is PERFECT, I will still install a custom rom.
le rustle face

Immorten said:
What the.. So that means I need to get a 2nd replacement just to get unlocked?
That's just sad..
I'll try to send an email, and see what they have to say about this.
Click to expand...
Click to collapse
Someone posted that they had the same problem and complained loudly enough that their complaint was "elevated" to the next level, and then mysteriously, they were able to unlock.

bckldwn said:
let us know how it goes!
Sent from my ASUS Transformer Pad TF700T using xda premium
Click to expand...
Click to collapse
okantomi said:
Someone posted that they had the same problem and complained loudly enough that their complaint was "elevated" to the next level, and then mysteriously, they were able to unlock.
Click to expand...
Click to collapse
Hahah, I see.
Got a reply from ASUS today:
[ME]
Why am I not able to unlock the bootloader of my device with the Unlock
Device Tool?
[ASUS]
Unlocking your eee-pad will cause side effects. It might make your eee-pad
unstabile, and it voids the warranty.
Therefore, we do not recommend to unlock the bootloader of your eee-pad.
But what is happening when you try to unlock the bootloader, any error
messages or so?
Regards
Jörgen
ASUS
[ME]
I'm aware of that. But I rather want a device with a custom ROM I can use
normally before jellybean arrives, 'cause currently the stock ROM is very
dissapointing..
I attached an image showing the error I get.
Thanks for the reply!
Regards,
Morten.
[ASUS]
Hi again
As long as you use the right unlock tool for this model, it should work.
Have you tried to first take a factory reset of the unit, before performing the unlock tool?
Regards
Jörgen
ASUS

Immorten said:
Hahah, I see.
Got a reply from ASUS today:
...
Have you tried to first take a factory reset of the unit, before performing the unlock tool?
Regards
Jörgen
ASUS
Click to expand...
Click to collapse
Factory reset seems to be their answer to everything, lol!

But at least they didn't said that Unlock is not supported by Asus...so i see some progress here
Inviato dal mio ASUS Transformer Pad TF700T con Tapatalk 2

Pretoriano80 said:
But at least they didn't said that Unlock is not supported by Asus...so i see some progress here
Inviato dal mio ASUS Transformer Pad TF700T con Tapatalk 2
Click to expand...
Click to collapse
True that.

I didn't try the step with factory reset before unlocking again, 'cause I'm heading to the shop where I bought it to get it replaced..
2nd pad with loose screen, clicking sound, and this one also had light bleed.
Btw, have any of you noticed the .txt-file in the internal storage called "Unlock Time" or something? I opened the file, and it was written the date and time of my last unsuccessful unlocking-attempt Is this file created only if the unlocking fails?

Immorten said:
I didn't try the step with factory reset before unlocking again, 'cause I'm heading to the shop where I bought it to get it replaced..
2nd pad with loose screen, clicking sound, and this one also had light bleed.
Btw, have any of you noticed the .txt-file in the internal storage called "Unlock Time" or something? I opened the file, and it was written the date and time of my last unsuccessful unlocking-attempt Is this file created only if the unlocking fails?
Click to expand...
Click to collapse
No, i had that file after i successfully unlocked my device.

Bump. I'm getting a slightly different error message: "Failed to unlock your device. Please try again later." I tried for about a month with the last one I had, finally exchanged it a few days ago, and the new one is giving me the same message. The last one was in the C7 series, this one is C8.
Did anyone have any luck dealing with support?

Is there anyway to unlock the bootloader right now?

I've been looking around for a while and can't find much about unlocking the bootloader on the most recent Jelly Bean software. Is there anyway to do it?

Download the unlock tool from the Asus website ......

Logan_M said:
I've been looking around for a while and can't find much about unlocking the bootloader on the most recent Jelly Bean software. Is there anyway to do it?
Click to expand...
Click to collapse
download apk from here (This is the same tool as download from Asus) https://www.dropbox.com/s/8oj250figntedsb/UnLock_Device_App_V7.apk

That unlocker apk will work. I used it on a jellybeaned tf700 without issues. Just accept all the warnings. Fear not.
You can't know your limits until you exceed them.

sbdags said:
Download the unlock tool from the Asus website ......
Click to expand...
Click to collapse
buhohitr said:
download apk from here (This is the same tool as download from Asus) https://www.dropbox.com/s/8oj250figntedsb/UnLock_Device_App_V7.apk
Click to expand...
Click to collapse
duckredbeard said:
That unlocker apk will work. I used it on a jellybeaned tf700 without issues. Just accept all the warnings. Fear not.
You can't know your limits until you exceed them.
Click to expand...
Click to collapse
Thanks. Just making sure that it still works on Jelly Bean.

Logan_M said:
Thanks. Just making sure that it still works on Jelly Bean.
Click to expand...
Click to collapse
Yep works fine on JB even if Asus say it doesnt

Curious
Logan_M im curious to know if the tool worked for you. I have tried for the past month, daily to use the tool to unlock bootloader and it will not. I receive an error stating "An unknown error occurs, which may be a network issue.Please wait and try again later." I tried for 3 weeks on latest Jellybean update, then i decided to downgrade to ICS .30, and i still have same error. Tried on ICS for past week, on different Wifi connections. No luck. I contacted Support and they provided me the same tool V7, still error. They then asked for my MAC Address and i havent heard back from them yet. Hope i can get this unlocked soon, i have been wanting to try some custom ROMS.

System Update timing out

Hi All,
This morning I tried check for system updates but it times out. I get the following alert, "Internet connection error or the server is busy. Wait a moment and try again."
Anyone else experiencing this?
Thanks,
Ken

I'm experinencing the same thing.
I have seen this before when new updates are just released and the servers become busy but I haven't seen any posts about new releases.
Probably just Asus doing maintenance on their servers...

I have the exact same problem. Is there any problem with ASUS servers?

I have the same problem, because I can't unlock my bootloader, which I want to do now.. :/ I hope Asus will quick fix this issue.

Thanks, good to know it's not just me. Guess Asus is doing some maintence on their update server.

kyrtap10 said:
I have the same problem, because I can't unlock my bootloader, which I want to do now.. :/ I hope Asus will quick fix this issue.
Click to expand...
Click to collapse
Hi kyrtap10, was you able to unlock your bootloader? System update started working for me, but Unlock Device Tool still says "An unknown error occurs...".
I NEED TO UNLOCK BL! I have JB 4.1.1 on TF201. Anybody knows what (other than Asus server problem) can cause the error? And, btw, I already verified S/N. It's present and correct.
Thanks!

Also, forgot to mention, that when I boot with Vol Down+Power buttons there are 4 icons:
1. RCK
2. Android
3. USB
4. Wipe Data
What is "RCK"????
The tablet was RMA'd once. When I tried to install OTA JB (not manually!) it never booted again, not even screen came up! So, I had to send it to ASUS. What they could possibly do to it, that it does not unlock bootloader???

Odp: System Update timing out
ZR1000A1 said:
Hi kyrtap10, was you able to unlock your bootloader? System update started working for me, but Unlock Device Tool still says "An unknown error occurs...".
I NEED TO UNLOCK BL! I have JB 4.1.1 on TF201. Anybody knows what (other than Asus server problem) can cause the error? And, btw, I already verified S/N. It's present and correct.
Thanks!
Click to expand...
Click to collapse
I had the same problem when I tryed to unblock my TF700. :/
Sent from my Incredible S using xda app-developers app

Firmware Upgrade?

Hello, I am just wondering if any of you guys received a firmware upgrade recently.
I upgraded to this firmware which I believe was built early this month and it seems like it can't be rooted and my Google play keeps on crashing.
I did some searches and there seems to be no results regarding tf700 and this build. Anyone?
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

lairusi said:
Hello, I am just wondering if any of you guys received a firmware upgrade recently.
I upgraded to this firmware which I believe was built early this month and it seems like it can't be rooted and my Google play keeps on crashing.
I did some searches and there seems to be no results regarding tf700 and this build. Anyone?
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Click to expand...
Click to collapse
Looks like they are doing a new release for the TF700 which is not unexpected seeing as they just did one for the TF300 and ME301 as well. The same problem exists on those two devices. Asus have closed the root loophole motochopper has been using. As of now there is no known root method other than unlocking.

What waste of their time...instead of fixing things like the lag, on screen keyboard output and browser compatability they get all paranoid about someone fixing it for them...
Duhhh....

flhthemi said:
What waste of their time...instead of fixing things like the lag, on screen keyboard output and browser compatability they get all paranoid about someone fixing it for them...
Duhhh....
Click to expand...
Click to collapse
S'alright, unlock and flash my CROMi-X 5 which is based on their later 10.6.1.27.1 release anyway

@sbdags
When I get mine back, if it's fixed, I intend to do just that might be the only good way to get any use of my 700!

you won't be let down by cromi 5 beta
I'm amazed by this rom
Sent from my ASUS Transformer Pad TF700T using Tapatalk 4

So, does anyone have a changelog for this or know if it's possible to keep root with Voodoo OTA and this update?
On the other hand, I may be sending my tablet to ASUS for repairs. If they update to this firmware, does factory reset revert to an older version I can root without unlocking?
Thanks!
[EDIT] link to dlpkgfile: https://www.dropbox.com/sh/d8etgzh3gha1xsv/8sVi2SL_7R

daemonios said:
So, does anyone have a changelog for this or know if it's possible to keep root with Voodoo OTA and this update?
On the other hand, I may be sending my tablet to ASUS for repairs. If they update to this firmware, does factory reset revert to an older version I can root without unlocking?
Thanks!
[EDIT] link to dlpkgfile: https://www.dropbox.com/sh/d8etgzh3gha1xsv/8sVi2SL_7R
Click to expand...
Click to collapse
I have sent mine in for digitizer repairs...so I'm sitting here worried about the same thing...I hope they don't flash my stuff..as of this moment, I don't think there is a way back.
Motorola did this to me with a Photon 4G phone right before they said they wouldn't be updating the OS beyond 2.3 they OTA'd my phone so I can't put a ROM on it. Guess what, no mo moto for this dude and now there won't be any more Asus either, pretty soon I won't be buying anything but I'll have a lot of money!

flhthemi said:
I have sent mine in for digitizer repairs...so I'm sitting here worried about the same thing...I hope they don't flash my stuff..as of this moment, I don't think there is a way back.
Motorola did this to me with a Photon 4G phone right before they said they wouldn't be updating the OS beyond 2.3 they OTA'd my phone so I can't put a ROM on it. Guess what, no mo moto for this dude and now there won't be any more Asus either, pretty soon I won't be buying anything but I'll have a lot of money!
Click to expand...
Click to collapse
I recently got mine back from RMA for a digitizer repair and they didn't touch the OS or f/w install. And no problems with the repair - went very well overall.

Sigh...So much for Motochopper.
sbdags said:
Looks like they are doing a new release for the TF700 which is not unexpected seeing as they just did one for the TF300 and ME301 as well. The same problem exists on those two devices. Asus have closed the root loophole motochopper has been using. As of now there is no known root method other than unlocking.
Click to expand...
Click to collapse
Thanks for the post, sdbags. :good: I've been struggling with Motochopper ever since I got the OTA a day ago. I thought I was doing something wrong, and have been ripping out my hair. You have saved an old man's sanity.
And I was soooo happy to see that I had gotten and OTA and my build was now 10.6.1.14.10, up from 10.6.1.14.8. Ah well.. just have to wait for another motochopper. Anyway, thanks again. :highfive:

Reggie777 said:
Thanks for the post, sdbags. :good: I've been struggling with Motochopper ever since I got the OTA a day ago. I thought I was doing something wrong, and have been ripping out my hair. You have saved an old man's sanity.
And I was soooo happy to see that I had gotten and OTA and my build was now 10.6.1.14.10, up from 10.6.1.14.8. Ah well.. just have to wait for another motochopper. Anyway, thanks again. :highfive:
Click to expand...
Click to collapse
There was one user reporting to have kept root with OTA root keeper. You could downgrade to .8, .10 does not seem to have any real advantage anyway...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 4

berndblb said:
There was one user reporting to have kept root with OTA root keeper. You could downgrade to .8, .10 does not seem to have any real advantage anyway...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 4
Click to expand...
Click to collapse
I have taken the update and used OTA rootkeeper. Worked fine for me, root explorer, busybox and other root apps all working.

sparksd said:
I recently got mine back from RMA for a digitizer repair and they didn't touch the OS or f/w install. And no problems with the repair - went very well overall.
Click to expand...
Click to collapse
Good to hear! My only question is will they do it under warranty as it expired on the very day the digitizer started acting up

daemonios said:
So, does anyone have a changelog for this or know if it's possible to keep root with Voodoo OTA and this update?
On the other hand, I may be sending my tablet to ASUS for repairs. If they update to this firmware, does factory reset revert to an older version I can root without unlocking?
Thanks!
[EDIT] link to dlpkgfile:
Click to expand...
Click to collapse
Hi daemonios
This is the dlpkgfile WW version ?
I apply the upgrade but Voddo OTA don't want to restore my root
So i will try to downgrade to .8 and i need the dlpkgfile if OTA isn't available again ...
thanks

flhthemi said:
Good to hear! My only question is will they do it under warranty as it expired on the very day the digitizer started acting up
Click to expand...
Click to collapse
sparksd said:
I recently got mine back from RMA for a digitizer repair and they didn't touch the OS or f/w install. And no problems with the repair - went very well overall.
Click to expand...
Click to collapse
For my digitizer recalibration repair they downgraded it to 4.1, and it won't upgrade now (just doesn't find any updates, on stock).

Sylm said:
Hi daemonios
This is the dlpkgfile WW version ?
I apply the upgrade but Voddo OTA don't want to restore my root
So i will try to downgrade to .8 and i need the dlpkgfile if OTA isn't available again ...
thanks
Click to expand...
Click to collapse
I have read from quite a few users who were able to keep root with Voodoo. Don't know what went wrong for you?? Did you temp unroot before updating?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 4

berndblb said:
I have read from quite a few users who were able to keep root with Voodoo. Don't know what went wrong for you?? Did you temp unroot before updating?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 4
Click to expand...
Click to collapse
Dont't know what exactly
Apply OTa fine, go to Vodoo to restore Root
/system supports root protection and Protectected su copy available checked
click Restore root get messages ok but no more check and device not rooted
I don't temp un-root because i never do it for previous OTA..
Downgrade in .8 OK
Root motochoppper OK
Restore App and config with TB OK
Now i just have to OTA again and cross fingers ..

Sylm said:
Dont't know what exactly
Apply OTa fine, go to Vodoo to restore Root
/system supports root protection and Protectected su copy available checked
click Restore root get messages ok but no more check and device not rooted
I don't temp un-root because i never do it for previous OTA..
Downgrade in .8 OK
Root motochoppper OK
Restore App and config with TB OK
Now i just have to OTA again and cross fingers ..
Click to expand...
Click to collapse
In cases like this temp unroot usually helps.

Bad update
Hi to all,
I´ve just update my TF700T to the latest firmware JOP40D.US_epad-10.6.1.14.10-20130801 but all goes wrong.
First, every app I´ve installed has been stopped, no one works. Every time that i want to launch an app, appears the message "sorry, the XXXX app has stopped...", the same with a lot of processes: "sorry, the process XXXX has stopped"
Second, I try to fixit rebooting the pad, but evrery time I reboot it, or shut off and then power on it, is the same: "android is updating/upgrading: optimizing nn applications of mm"
What should I do, i´m desperate my TF700T is unusable.
I´m root, not unlocked. I activate the survival mode in the SuperSu app to try to mantain the root.
Thank you very much in advanced.
update:
I made a cold reset, wipe data and nothing works. Now I can´t enter on the system, because when I need to configure my google account, i receive a message the process com.google.process.gapps has stopped.
I also try made a RCK, but i got the android with the red triangle with the exclamation inside.

juliusce said:
Hi to all,
I´ve just update my TF700T to the latest firmware JOP40D.US_epad-10.6.1.14.10-20130801 but all goes wrong.
First, every app I´ve installed has been stopped, no one works. Every time that i want to launch an app, appears the message "sorry, the XXXX app has stopped...", the same with a lot of processes: "sorry, the process XXXX has stopped"
Second, I try to fixit rebooting the pad, but evrery time I reboot it, or shut off and then power on it, is the same: "android is updating/upgrading: optimizing nn applications of mm"
What should I do, i´m desperate my TF700T is unusable.
I´m root, not unlocked. I activate the survival mode in the SuperSu app to try to mantain the root.
Thank you very much in advanced.
update:
I made a cold reset, wipe data and nothing works. Now I can´t enter on the system, because when I need to configure my google account, i receive a message the process com.google.process.gapps has stopped.
I also try made a RCK, but i got the android with the red triangle with the exclamation inside.
Click to expand...
Click to collapse
I got this error when mine upgrade to 10.6.1.14.10, too...
I managed to fix this by following "Alternative Firmware update Method" in http://forum.xda-developers.com/showpost.php?p=28374043&postcount=1
You may download 10.6.1.14.8 from Asus web site, downgrade the device, root it if you want to, and then apply OTA upgrade again.

Trouble opening Unlocker_V8

I am trying to install recovery and root the TF300T that I just got. It looked like I needed to start off by unlocking the bootloader. I downloaded the file from the Asus website (V8 unlocker) since it is running 4.2.1. However after trying to run the unlocker, I keep getting "There was trouble parsing the package" immediately upon opening the APK file. I have been able to install other APK's without a problem. I tried 2 different file managers, downloaded v8 unlocker from 2 different locations, tried downloading it directly to device as well as transferring from PC. Still no luck. Is there anyone that can assist with this? Thanks.

gorilla p said:
I am trying to install recovery and root the TF300T that I just got. It looked like I needed to start off by unlocking the bootloader. I downloaded the file from the Asus website (V8 unlocker) since it is running 4.2.1. However after trying to run the unlocker, I keep getting "There was trouble parsing the package" immediately upon opening the APK file. I have been able to install other APK's without a problem. I tried 2 different file managers, downloaded v8 unlocker from 2 different locations, tried downloading it directly to device as well as transferring from PC. Still no luck. Is there anyone that can assist with this? Thanks.
Click to expand...
Click to collapse
Im pretty sure there is a Windows Utility you can try to connect with the tablet over ADB to unlock.

That would make sense, but I've had trouble finding a utility to do so. I will look around a bit more, but there's nor eason I shouldn't be able to run that APK. The V7 one runs fine, but finishes with some unknown error.

gorilla p said:
That would make sense, but I've had trouble finding a utility to do so. I will look around a bit more, but there's nor eason I shouldn't be able to run that APK. The V7 one runs fine, but finishes with some unknown error.
Click to expand...
Click to collapse
Well it looks like I was able to get it rooted, but I still can't install another ROM because I can't unlock the frickin bootloader. The guide that I followed didn't mention having to unlock the bootloader before being able to install the TWRP recovery. I went ahead and follwoed the instructions to flash the TWRP recovery and now my recovery image is shot. I need an option other than the APK tool from Asus for unlocking the bootloader.

gorilla p said:
Well it looks like I was able to get it rooted, but I still can't install another ROM because I can't unlock the frickin bootloader. The guide that I followed didn't mention having to unlock the bootloader before being able to install the TWRP recovery. I went ahead and follwoed the instructions to flash the TWRP recovery and now my recovery image is shot. I need an option other than the APK tool from Asus for unlocking the bootloader.
Click to expand...
Click to collapse
1 problem: The official asus tool is the only one that can unlock your bootloader.

ebildude123 said:
1 problem: The official asus tool is the only one that can unlock your bootloader.
Click to expand...
Click to collapse
And sadly in most cases that tool doesn't work. Tablet has been locked the whole year I've owner this thing. :-\
Sent from my ASUS Transformer Pad TF300T using Tapatalk HD

nyr35blue said:
And sadly in most cases that tool doesn't work. Tablet has been locked the whole year I've owner this thing. :-\
Sent from my ASUS Transformer Pad TF300T using Tapatalk HD
Click to expand...
Click to collapse
The unlocker-V7 worked on the latest jellybean without any issues. I had to contact asus after registering the device on their site. i included the SN and MAC address. I also included a link to the google search results for the issue so they know the extent of it. They did something on their end and V7 was able to run and unlock it. They got back to me the next business day as well.

gorilla p said:
The unlocker-V7 worked on the latest jellybean without any issues. I had to contact asus after registering the device on their site. i included the SN and MAC address. I also included a link to the google search results for the issue so they know the extent of it. They did something on their end and V7 was able to run and unlock it. They got back to me the next business day as well.
Click to expand...
Click to collapse
I've actually been on the phone with them multiple times and I couldn't get it straight with them no matter what. Usually I would get a tech that was of no use and not very technical so I basically gave up and this was months ago.

nyr35blue said:
I've actually been on the phone with them multiple times and I couldn't get it straight with them no matter what. Usually I would get a tech that was of no use and not very technical so I basically gave up and this was months ago.
Click to expand...
Click to collapse
But did you use v7 or v8?

cmendonc2 said:
But did you use v7 or v8?
Click to expand...
Click to collapse
Pretty sure I have tried both as soon as there was a post here about it but just to make sure I just downloaded 7 from the asus site right now and gave it a shot and sure enough i get a network error, try again, etc. I know they have duplicate MAC addresses on file for me and each and every time i asked them to update their site with my current MAC they talk about "im sorry...we cant support unlocking......it voids your warranty"........blah blah blah...... meanwhile they provide the tool. Go figure. That's why I just said F it I wont buy another Asus product again.