Oh dear.....I hope I haven't destroyed my O3D....
I was attempting to install the V10D update, so used the backup I took right after rooting and installing ROM Manager to restore the phone to its status before installing the performance pack. If I tried installing the update OTA before this I just got an invalid package error.
So the restore went well and it rebooted fine. So I ran the update again, and it downloaded and appeared to install, but when the phone rebooted it just booted straight into the recovery. I tried to get it to reboot again, but again it just booted back into recovery.
Ok, nothing to worry about I thought, I just ran the restore again with the same restore point as before....but after it finished it's still booting back up into the recovery!!! No matter what I do the phone just seems to keep booting into the recovery menu. I've tried booting into emergency mode by powering the phone off, then holding the UP Volume key and holding power, but it doesn't seem to work.
Can anyone help? Please?
Lil update -
When powering off the phone and then connecting it to the USB cable, it automatically boots into recovery mode without me even touching the power button. At this point the LG Mobile Update detects the phone and advises me that there's an update available. I try to apply this, but after entering the SN and IMEI, it just gives me a message "Updating is not possible any longer due to a fatal error while the LG Mobile Phone Software Update". I get the same error if I use the recovery Phone option. This always happens at the download stage, so is it possible that it's just failing to download the update from LG rather than actually do anything with the phone?
Please don't tell me I've ruined my brand new phone!!
Unfortunatly, you've managed to do the same as I have... leave the phone for e a few days and wait for a rom that you can install via clockwork recovery, you'll have your phone up and running again. Dont do as I did and wipe the recovery from the phone, it will result in a total brick (or at least a brick till LG releaase a full rom update (could be months yet...).
Oh man, I'm panicking so much that I might have ruined the phone now.....
read this thread for more info... http://forum.xda-developers.com/showthread.php?p=15762389#post15762389
madshaun1984 said:
read this thread for more info... http://forum.xda-developers.com/showthread.php?p=15762389#post15762389
Click to expand...
Click to collapse
I'm not sure what I'm looking for there, I've looked through that thread but it doesn't seem relevant to the problem I'm having.
I have the same problem, if you put it into emergency mode you can update to 10d but then its even worse then you are stuck in the firmware update screen
tomorrow I leave on holiday and was planning for nice 3d pictures and movies but I am screwed...
Lagamorph said:
Oh dear.....I hope I haven't destroyed my O3D....
I was attempting to install the V10D update, so used the backup I took right after rooting and installing ROM Manager to restore the phone to its status before installing the performance pack. If I tried installing the update OTA before this I just got an invalid package error.
So the restore went well and it rebooted fine. So I ran the update again, and it downloaded and appeared to install, but when the phone rebooted it just booted straight into the recovery. I tried to get it to reboot again, but again it just booted back into recovery.
Ok, nothing to worry about I thought, I just ran the restore again with the same restore point as before....but after it finished it's still booting back up into the recovery!!! No matter what I do the phone just seems to keep booting into the recovery menu. I've tried booting into emergency mode by powering the phone off, then holding the UP Volume key and holding power, but it doesn't seem to work.
Can anyone help? Please?
Lil update -
When powering off the phone and then connecting it to the USB cable, it automatically boots into recovery mode without me even touching the power button. At this point the LG Mobile Update detects the phone and advises me that there's an update available. I try to apply this, but after entering the SN and IMEI, it just gives me a message "Updating is not possible any longer due to a fatal error while the LG Mobile Phone Software Update". I get the same error if I use the recovery Phone option. This always happens at the download stage, so is it possible that it's just failing to download the update from LG rather than actually do anything with the phone?
Please don't tell me I've ruined my brand new phone!!
Click to expand...
Click to collapse
Don't panic, I managed to totally brick my phone today and LG told me to send it back for DOA but I managed to recover it in the end.
My phone wouldn't show anything on the screen, it remained black so I can say your position sounds much better than mine.
What you will need:
USB Drivers - Download from here (Check note)
LG Mobile Support Tool (LGMST) - Download from here
Before you start: Disconnect the phone from the computer and totally remove the battery.
So here we go:
!!!REMOVE ALL THE LG USB DRIVERS FROM THE SYSTEM BEFORE YOU CONTINUE!!! Go to add remove programs, select the LG United entry and then uninstall it.
First install the USB Driver from the link above and wait until it has finished with the setup.
Then run the LGMST. When it starts and it says "Disconnected." then put the battery back to the phone and connect the phone to the computer.
Press ONLY the Power button and wait until something happens. If you see that the phones boots and the LGMST starts it by itself then wait till it stops with all the information gathering stuff.
Then regardless of what the program says of you having an update or not, DON'T START THAT UPDATE!
Click on alt on the keyboard and the from the menus at the top select Customer and then emergency(the last option).
Type in the phones IMEI (located at the box of the phone or on a sticker under the battery) without dashes, just numbers.
Finally click on Check and follow the instructions on the screen.
You should be ready as new after 10-15 minutes with the standard V10B firmware and you should not even lose data.
Tell me if that helped so if it didn't we can still fix it I'm sure
Note: I'm aware that 3.3.0 is the latest USB driver that it ships with the phone but for some reason I had only success to flash the phone using the older 3.2.1
That does not work for our problem, just a blank screen is better than stuck in firmware update mode :s
m33ts4k0z said:
Don't panic, I managed to totally brick my phone today and LG told me to send it back for DOA but I managed to recover it in the end.
My phone wouldn't show anything on the screen, it remained black so I can say your position sounds much better than mine.
What you will need:
USB Drivers - Download from here (Check note)
LG Mobile Support Tool (LGMST) - Download from here
Before you start: Disconnect the phone from the computer and totally remove the battery.
So here we go:
!!!REMOVE ALL THE LG USB DRIVERS FROM THE SYSTEM BEFORE YOU CONTINUE!!! Go to add remove programs, select the LG United entry and then uninstall it.
First install the USB Driver from the link above and wait until it has finished with the setup.
Then run the LGMST. When it starts and it says "Disconnected." then put the battery back to the phone and connect the phone to the computer.
Press ONLY the Power button and wait until something happens. If you see that the phones boots and the LGMST starts it by itself then wait till it stops with all the information gathering stuff.
Then regardless of what the program says of you having an update or not, DON'T START THAT UPDATE!
Click on alt on the keyboard and the from the menus at the top select Customer and then emergency(the last option).
Type in the phones IMEI (located at the box of the phone or on a sticker under the battery) without dashes, just numbers.
Finally click on Check and follow the instructions on the screen.
You should be ready as new after 10-15 minutes with the standard V10B firmware and you should not even lose data.
Tell me if that helped so if it didn't we can still fix it I'm sure
Note: I'm aware that 3.3.0 is the latest USB driver that it ships with the phone but for some reason I had only success to flash the phone using the older 3.2.1
Click to expand...
Click to collapse
I'm afraid that didn't work (I think I'm gonna cry soon)
When I go to the Customer Support option, the last option isn't called Emergency it's called "Recovery Phone" and seems to launch exactly the same thing as it does if I click the big "Start Updating" button. There is no option named Emergency at all. Does that mean my phone isn't/wont/can't boot into Emergency mode?
I don't even hold down the power button for my phone to switch on, the second I insert the battery it boots into Clockwork Recovery. If I power off the phone and connect the USB, I don't get the battery charging animation or anything, the screen just remains completely blank. Then if I press the power button (alone or with anything else) it just boots to Clockwork recovery.
The LG Mobile Support Tool seems to detect the phone in this state, but as I said, when it tries to do the download, I just get an error saying "Updating is not possible any longer due to a fatal error while the LG Mobile Phone Software Update". The version of the Mobile Support Tool that it's installing is 1.5.1.8 after downloading from your provided link, just incase you need to know that. It seems the tool automatically updates itself on every launch.
Someone also seems to have posted the actual ROM in this thread, http://forum.xda-developers.com/showthread.php?t=1155874 would installing this perhaps assist? Is it even possible to install this when my phone wont boot up past the recovery manager? If it is possible can someone perhaps advise me how?
__________
P_U_A_John said:
Try the following thread http://forum.xda-developers.com/showthread.php?p=15782541#post15782541
Click to expand...
Click to collapse
Unfortunately the phone wont boot into Emergency mode. The clockwork Recovery mod seems to have taken over all of the boot options. If I hold the volume up key and press the power button, nothing happens. If I hold the volume down key and the power button, it boots to clockwork recovery. If I just press power, boots to clockwork recovery.
Is there any way to strip off Clockwork recovery and restore the original/stock recovery onto the phone? Or even just remove Clockwork recovery so that it just hangs on the LG boot screen? (See reasoning for this below)
I can still select the USB mount option in Clockwork recovery and the PC still picks it up as a storage device and I can browse around.
The phone is only 7 days old, so I'm almost tempted to just delete the internal memory so that clockwork doesn't show up, then take the phone back to the store and say it wont boot up and try to get it replaced.
Or what would happen if I renamed the clockworkmod folder on the phone's hard drive?
(Just another note, I don't have an external SD card in the phone, just the internal memory)
__________
P_U_A_John said:
1)Plug USB cable
2)Hold "POWER+VOL.UP" (Wait logo LG and mobile screen off) 10 seconds !! For Emergency mode!
3)Hold a second time "POWER+VOL.UP" 10 seconds (the mobile is detected by LGMobile update)
The screen is off in this mode.
PS:
I am trying to upload a backup of the rom.
You may be able to restore from the recovery clockwork ... but it must be 4.0.0.9
Click to expand...
Click to collapse
I do have 4.0.0.9 of the ClockworkMod recovery.
I've tried holding the up volume key and then holding the power key, and I do seem to get emergency mode with the LG Mobile update software detects the phone (with no Clockwork Recovery mod showing on screen) however when I try to use the Recovery phone option, I still get the same error "Updating is not possible any longer due to a fatal error while the LG Mobile Phone Software Update"
If you can upload a backup of the ROM and advise on how to install it via Clockwork, you will be my hero.
1)Plug USB cable
2)Hold "POWER+VOL.UP" (Wait logo LG and mobile screen off) 10 seconds !! For Emergency mode!
3)Hold a second time "POWER+VOL.UP" 10 seconds (the mobile is detected by LGMobile update)
The screen is off in this mode.
PS:
I am trying to upload a backup of the rom.
You may be able to restore from the recovery clockwork ... but it must be 4.0.0.9
Click to expand...
Click to collapse
I do have 4.0.0.9 of the ClockworkMod recovery.
I've tried holding the up volume key and then holding the power key, and I do seem to get emergency mode with the LG Mobile update software detects the phone (with no Clockwork Recovery mod showing on screen) however when I try to use the Recovery phone option, I still get the same error "Updating is not possible any longer due to a fatal error while the LG Mobile Phone Software Update"
If you can upload a backup of the ROM and advise on how to install it via Clockwork, you will be my hero.
Click to expand...
Click to collapse
I had the same error "fatal error " your not putting it in recovery mode right I fixed myn
Sent from my LG-P920 using Tapatalk
ik911 said:
I had the same error "fatal error " your not putting it in recovery mode right I fixed myn
Sent from my LG-P920 using Tapatalk
Click to expand...
Click to collapse
How else can I put it into Recovery Mode? How can I tell if I've done it right?
I managed to hold the up volume key and hold down the power button, and the LG Mobile Update detected the phone whilst the screen was blank. I thought that meant I was in recovery mode?
I should point out that the LG Logo wasn't flashing up however. I only ever see the LG Logo before it boots into Clockwork RecoveryMod
I also got that fatal error thing when i bricked my phone. For me the phone would start flashing but it got stuck at 17% and then an error followed saying that there was a communication problem between the phone and the pc. My solution was to switch from my desktop computer to my laptop and the procedure ran smoothly after.
You said that the phone powers up directly after you connect it to the pc and while having the support tool running?
You can try to shut it down so it shows a black screen as you said and then try to boot into emergency mode with the vol.up+power button.
The windows sounds might help you on that. you can listen from the computer when the phone connects/powers up or not.
EDIT: Just read your post, if the phone remains black is a good thing.
if your update fails or goes into clockwork recovery etc you will need LG mobile update on your pc and install the lg p920 drivers
turn your phone off take the battery out leave it for 10 sec, connect battery and usb cable hold power and volume up hold it for 10 sec let go then do it again for 10 sec
now run LG mobile update click customer support > recover type your imei let it update once finished power up phone now you will get a screen on the phone that says updating let it update
Well I'm not sure what I did differently. Not sure if I wasn't pressing the button hard enough or my finger was slipping off, or if I've just somehow tricked the phone, but the LG Phone Update from the Phone Recovery option is now running.
I've been doing the same thing I was doing before (or at least thought I was doing) and I'm not sure what I did differently....but....fingers crossed..... the download will finish in 40 minutes (on a crappy connection at the moment) so I'll be able to see what happens then....
UPDATE -
Progress, though not quite yet success.
The LG Mobile Support tool downloaded the software and applied the update succesfully, though my phone didn't automatically restart. I pressed the power button however and it loaded up and not into Clockwork Recovery Mod. It's not however sitting on an "Updating Firmware" screen and the progress bar doesn't seem to be filling at all.
How long does this part of the process normally take?
Does the phone need to be connected to USB for this part of the process? The LG Mobile Support Tool says the phone is disconnected so I'm guessing there's no active data connection between the PC and phone, just power.
Does this normally take a while? Or should I perhaps try the recovery again?
Lagamorph said:
Well I'm not sure what I did differently. Not sure if I wasn't pressing the button hard enough or my finger was slipping off, or if I've just somehow tricked the phone, but the LG Phone Update from the Phone Recovery option is now running.
I've been doing the same thing I was doing before (or at least thought I was doing) and I'm not sure what I did differently....but....fingers crossed..... the download will finish in 40 minutes (on a crappy connection at the moment) so I'll be able to see what happens then....
UPDATE -
Progress, though not quite yet success.
The LG Mobile Support tool downloaded the software and applied the update succesfully, though my phone didn't automatically restart. I pressed the power button however and it loaded up and not into Clockwork Recovery Mod. It's not however sitting on an "Updating Firmware" screen and the progress bar doesn't seem to be filling at all.
How long does this part of the process normally take?
Does the phone need to be connected to USB for this part of the process? The LG Mobile Support Tool says the phone is disconnected so I'm guessing there's no active data connection between the PC and phone, just power.
Does this normally take a while? Or should I perhaps try the recovery again?
Click to expand...
Click to collapse
This is only supposed to happen when you apply the OTA update. Try to reapply the stock firmware in emergency mode. After the program applies the firmware, it should boot up the phone by itself in android and give you a success or finish message on the computer.
m33ts4k0z said:
This is only supposed to happen when you apply the OTA update. Try to reapply the stock firmware in emergency mode. After the program applies the firmware, it should boot up the phone by itself in android and give you a success or finish message on the computer.
Click to expand...
Click to collapse
Is applying the Stock Firmware not what I did with the LG Mobile Support Tool when it downloaded that huge 300MB+ file?
I have contacted the customer services for Carphone Warehouse, and the guy advised that if the phone seemed to have developed a fault and wouldn't start, then since it's within 28 days of purcahse I can get a like for like replacement. Might have to go ahead and do that this evening.
Hi, its been almost half a year now since i bricked my O3D, im still having problem solving this. I'm still newbie at this so i dont how to solve it. Still stuck at where you fastboot the omap thingy. I cant get into download mode i've tried all sorts of ways and still no luck. Did install OMAP4430 and after that the fastbooot one, tried holding vol+ and plug the cable and no logo appeard on my screen its pitched black only the search/back/home/menu buttons lights on. Then after a minute or less its turn off and the OMAP4430 in the device manager started to appear and disappear all the time, also i cant seem to find the LG port device on my device manger Help?
Page 1 part 1 here
http://forum.xda-developers.com/showthread.php?t=2195753
for pc driver installation. It is rather fiddly, so proceed slowly and read all details carefully. Once it is correct, however, you can use LG Flash Tool, Fastboot, ADB, or whatever for this device.
drastic00 said:
Page 1 part 1 here
http://forum.xda-developers.com/showthread.php?t=2195753
for pc driver installation. It is rather fiddly, so proceed slowly and read all details carefully. Once it is correct, however, you can use LG Flash Tool, Fastboot, ADB, or whatever for this device.
Click to expand...
Click to collapse
did all its says from the top still i cant find the LG port and my device manager keeps on refreshing and the OMAP device also keeps on appearing and disappearing.
Btw i did went(last year ago) to LG costumer service and after a week they said that the main board is the problem, and it cost more likely 40-50% of the original price of my phone Up until now im still hoping for my phone to be fixed.
I would try again; there are a lot of little details there that are easy to miss the first 5 or so times trying to do it. Rebooting pc between each step, for instance. You must be logged onto pc as administrator also. It took me some time before I was able to install the drivers correctly and that was before I wrote it all down in detail.
If it really is the board (I picture a scenario where they want to sell you a new phone) then none of this will help. However, the omap4430 blinking on and off tells me it is trying to connect, but is not installed correctly.
Take your time with each part and carefully check every detail.
omapboot and sw are two different modes.
the "LG port device" appears only in sw mode
omapboot:
you need omap for flashing the custom bootloader
enter the mode: remove the battery and plug your phone to usb while holding vol +, for me its working also when i just plug the phone without battery. if the device is appearing to fast in the devicemanager plug the battery into the phone, and the device should stay and you can install the driver,
sw mode:
is needed when flashing wit lg flashtool or smartflash etc for flashing stock roms or simliar.
you can enter that mode:
plug your phone to usb while holding vol+ with battery insert, and keep holding until the phone screen shows sw and some korean letters.
now you can set the port to 41 in the device manager
troopii said:
omapboot and sw are two different modes.
the "LG port device" appears only in sw mode
omapboot:
you need omap for flashing the custom bootloader
enter the mode: remove the battery and plug your phone to usb while holding vol +, for me its working also when i just plug the phone without battery. if the device is appearing to fast in the devicemanager plug the battery into the phone, and the device should stay and you can install the driver,
sw mode:
is needed when flashing wit lg flashtool or smartflash etc for flashing stock roms or simliar.
you can enter that mode:
plug your phone to usb while holding vol+ with battery insert, and keep holding until the phone screen shows sw and some korean letters.
now you can set the port to 41 in the device manager
Click to expand...
Click to collapse
yes, in the sw mode, thats where i got stucked did hold vol+ w/ and/or w/o battery (tried both) no logo and korean letters appeared on my screen totally pitched black only the search/back/home/menu lights up after that the omap keeps on appearing and disappearing. Tried different cables btw im using win8 and i also tried fresh start on other laptop's of my friends. It's very frustrating
anyone had some success here? I have as well OMAP device on-off, I can go to SW Upgrade mode (no Korean letters though) and to stock recovery.... Tried LGFLashTool2014 (but it crashes on "Read Phone information) and "Flashtool"-Tool, which can enable fastboot and flash uboot, etc. But to no success...
I've made a horrible mistake.
I was on 5.9.16, tried to downgrade by flashing system, recovery, cust and crc.
Unfortunately I've done it with B316, which is 4.4.4, so i got this annoying bootloop, in which i can't access recovery, bootloader or use the 3 buttons method.
It seems as if the phone tries to forcefully boot into system ignoring everything I do.
I tried draining the battery to turn it off, which worked, but when i charged it it tried to system boot as soon as there's enough battery.
Any ideas?
i have the same problem but solved to boot into bootloader
it just the timing must be perfect as it is only small window to enter
what i do is i push the on button and - sound button
when the phone vibrate i quickly insert usb cable before the honor logo comes out
sometimes when it fails also i will try push the - sound button several time with the usb cable inserted
Received an OTA notification and installed. At last check, was at the "updating apps" stage. Went to bed. This morning, nothing. Won't turn on at all. Was plugged in all night. No splash screen, no vibration, nothing. Totally dead. Power button + Down button doesn't work. Any hope of recovery?
Update
Also getting - unknown usb device (device descriptor request failed) / code 43 when trying to plug the phone into my computer.
Did you try holding volume down and connecting phone to computer? Try disconnecting the battery for a few minutes, reconnect the battery, and try to power up.
If for some reason it's an issue with the bootloader, there's a backup bootloader, hold vol up + power
Also something to try is LGNPST, that can reflash stock firmware
Power button+volume down doesn't work? The device might be fried. That might also be why your PC doesn't recognize your phone, although the very fact that your PC does recognize that there is something trying to connect to it, makes me doubt my hypothesis.
I'd try to adb reboot it, I think the phone doesn't have to be turned on for that to work. Are you familiar with adb commands? That way I was able to revive my old HTC that was stuck in bootloop and volume buttons didn't work so couldn't get into recovery. Just turned off the phone, plugged into the PC and adb reboot recovery or something, don't remember the exact command line, but you can find guides about it easily.
damn ! i have the same problem after the last OTA update
Maybe it's volume up while inserting the USB cable? Can't remember as I haven't used a nexus 5 for months.
I was trying to flash my s21+ g996b with Odin and it failed at the beginning so I restarted the phone but it turned off after showing the Samsung logo the same thing happens if I try to go to recovery mode or safe mode thus I can't access them.
When I try plugging in the phone to my PC (or just charging with the adapter) it just keeps showing the logo like before and restarting shortly after and I can't stop it from looping.
Is there something I can do to stop the looping or go to recovery mode ?
I already have backed up my data, please let me now if there is anything I can do even if it means reset factory, etc.
So I got into download mode by pressing and holding vol up + vol down and then connecting the phone to the P.C. after. I did finally install the firmware, and all is good now.
Also, there are a bunch of different ways other people tried here, which I thought might help.
P.S. the original problem that led to broken firmware was a faulty cable.