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My Inspire died!

Help! I took the phone out of my pocket and it won't turn on. Tried pulling the battery. Plugging into wall charger does not light up the LED. Tried holding down power button, holding down volume button and then press power button. No response... Any other suggestions?
Has my phone died? I only got it on Friday, and is all stock. Have not rooted, never dropped or wet the phone. This is not good.

At least it's brand new and you can get another. Sorry man

Take it back and get a replacement
Sent from my Desire HD using XDA App

Yeah, I might have to take it back for replacement. This is not good... I hope it's just an isolated incident. Usually with an iPhone or Captivate, pretty easy to reset and bring back to life... Now I'd be scared to root and flash ROMs in the future if so easy to die.

Was your phone rooted? What Rom did you install?
Sent from my Inspire 4G using XDA App

calin75 said:
Was your phone rooted? What Rom did you install?
Sent from my Inspire 4G using XDA App
Click to expand...
Click to collapse
My phone is completely stock. Never rooted and have not flashed any ROMs at all. Have not even sideloaded any apps.

Just got it exchanged for a brand new phone. The Costco cell booth guy couldn't get it started either. Hopefully won't happen again.

javanutsy said:
Just got it exchanged for a brand new phone. The Costco cell booth guy couldn't get it started either. Hopefully won't happen again.
Click to expand...
Click to collapse
Costco ROCKS. 90 days of no questions asked exchanges.

and that's why i pay for insurance!

darkbluexplorer said:
and that's why i pay for insurance!
Click to expand...
Click to collapse
Any new phone would be covered in the OP's case as it's within the return window and warranted by the mfgr. Insurance wouldn't need to be used.

Strange, hope it doesn't happen again!

i haven't had any issues with mine. sounds like a defective product from the box. glad you got it taken care of.

stooopid
My girlfriend bought this phone last night after i hyped it up cuz i have the evo. Anyway she got it home let it fully charge we went to use it and the screen wouldn't come on but if you held it to the light you could see all the capacitve dots (don't know if thats what they are) in the screen and you could see the clock and icons almost as if the screen was on without the backlight. so we had to pull the battery it worked for a about 15 minutes while i showed her stuff and when i went to log into the market i got a "force close" error and the htc splash screen came up and then it kinda did an awkward boot loop thing. it wouldnt stop so i pulled the battery again and now it is dead just like the OP phone no charging lights anything. i've read around the net a little bit and it don't sound like an isolated thing. i'm taking her phone back today but i don't know if i should have her stay with that htc or go toward the xperia that she was eye-ing up. sorry for the 5 page story

Lock button problem.

Hello, I'm having the famous Cappy lock button problem (the one where said button doesn't work). It's not a physical problem (unless a contact has died somewhere on my motherboard) because my button feels the same as it did the day I got this phone. I've also never had any kind of problem with my power button before. I did get my phone secondhand from a friend which voided the warranty. The only way I can turn the screen on is by plugging it in or removing and replacing the battery. The only way it turns off is by timing out.
Help guys, I need some answers!
Thanks in advance.
P.S. I already tried the camera app trick and to no avail. I also can't do anything in recovery mode because the power button is also the selection button.

My button started acting up. I used a can of compressed air to spray into the edges of the button, and it's been working great ever since.
Sent from my SAMSUNG-SGH-I897 using xda premium

OP,
Check out mobiletechvideos.com for the repair.
Sent from my SAMSUNG-SGH-I777 using xda premium

This is All very helpful, but I don't think that it is a hardware issue. I'll try all these things that you have suggested and we'll see to certain.

When you take the battery out then put it back in does it automatically turn on? If so the power button needs to be replaced....at least that's what mine and a lot of others I've seen was doing.

birdbrain40k said:
This is All very helpful, but I don't think that it is a hardware issue. I'll try all these things that you have suggested and we'll see to certain.
Click to expand...
Click to collapse
It's a hardware issue. What else would it be?
Sent from my SGH-I897 using XDA

just disassemble it and clean the button. I had same problem on my volumn down button.
Sent from my GT-I9000 using XDA

I took it apart and the motherboard was surprisingly clean. I was expecting it to be dustier, but everything looked fine. I'm now thinking it could be a micro-fracture on a solder contact. I still haven't sprayed keyboard cleaner directly on the button, so maybe I don't have to buy a whole new motherboard.

mschandler76 said:
When you take the battery out then put it back in does it automatically turn on? If so the power button needs to be replaced....at least that's what mine and a lot of others I've seen was doing.
Click to expand...
Click to collapse
Did you replace the button yourself? I have been without my lock button for about a year now and I have kind of gotten used to it, but if the process of replacing it is fairly simple than I may just do that myself! Also where did you purchase your new lock button?

[solved]Replacing power button

My sister-in-law has an infuse and I think the power button is stuck in the "on" position. It just loops at the Samsung logo. I'm quite familiar with Odin, ROMs, Heimdall, etc. This isn't a bootloop. I pull the battery and the second I replace the battery it tries to boot without touching any buttons. So therefore I can't get into download mode, should this be a software issue. I think it is hardware, because I can replicate this issue on my infuse by holding the power button at all times.
The phone is 13 months old, so just out of warranty but not eligible for upgrade yet. The phone has insurance, but the deductible is $199...
Question is, can I replace this myself and where to get the replacement part?
Or can I trust this website?
http://mobiletechvideos.mybigcommerce.com/samsung-infuse-4g-power-button-repair/
Thanks in advance!
Sent from my SGH-I997 using Tapatalk

Bumpity bump
Thanks
Sent from my SGH-I997 using Tapatalk

Try: http://www.etradesupply.com/samsung/other-models-1/samsung-infuse-4g-sgh-i997.html
Never mind. They don't have the button.
Just noticed this line on the page that you were looking at:
You will receive a message at your account inbox (account created during order process) on directions with details on HOW and WHERE to ship your device.
Click to expand...
Click to collapse
So, untill you pay, you have no idea where you're sending your phone.
Does the button look like it's stuck in? If the button is just stuck, try bumping the phone a few times.

No, the button still feels like it is able to be depressed. It feels right, but the phone is acting like the power button is always being held down.
I have googled and found numerous people with the same problem and most bring it in for a warranty exchange, I am just out of that window...

I know ebay has parts for phones, if you're good with a soldering gun, you can fix it yourself
Sent from my SAMSUNG-SGH-I897 using xda premium

Any luck with the power button problem? I seem to be having it too

Just to follow up, I reluctantly decided to send my phone to the link in the OP. I say reluctantly because I was super paranoid it was a scam.
let me tell you A++++ experience. Fixed overnight and I also paid for express shipping, I was back up and running in a week.
Mobiletechvideos.com, if you ever stumble upon this thread, super job, I can't thank you enough.
Sent from my SGH-I997 using Tapatalk

power swich infuse samsung loop
i am having same problem. with looping samsung logo. is nobody here into experimenting with hardware? I unsoldered switch , hoping someone on these forums could tell me what connections to make to power up with jumpers . Anybody?

nickg2027 said:
Just to follow up, I reluctantly decided to send my phone to the link in the OP. I say reluctantly because I was super paranoid it was a scam.
let me tell you A++++ experience. Fixed overnight and I also paid for express shipping, I was back up and running in a week.
Mobiletechvideos.com, if you ever stumble upon this thread, super job, I can't thank you enough.
Click to expand...
Click to collapse
That was my experience also.
$8 = Shipping phone from my home to MobileTech 1st class ($5.50) plus insurance ($2.50).
$30 = Power Button replacement plus 1st class return shipping
Total cost to me = $38
I had my (daughter’s) Infuse back and running in less than a week.
I do live about two hours drive from MobileTechVideo's location, so shipping may be slightly more expensive or slower for others.
It was great service. They give you updates about the status.
Highly recommended by Nick and me for Infuse Power Button Repair
MobileTechVideos:
http://mobiletechvideos.mybigcommerce.com/samsung-infuse-4g-power-button-repair/

Just as another opinion...my warranty was up on my infuse when this started happening so an exchange wasn't an option. What I do is slam the device on only the power button a couple times and it works fine. I probably have to do this every couple of months, if at all. It works for now so...
Sent from my SGH-I997 using xda app-developers app

nickg2027 said:
My sister-in-law has an infuse and I think the power button is stuck in the "on" position. It just loops at the Samsung logo. I'm quite familiar with Odin, ROMs, Heimdall, etc. This isn't a bootloop. I pull the battery and the second I replace the battery it tries to boot without touching any buttons. So therefore I can't get into download mode, should this be a software issue. I think it is hardware, because I can replicate this issue on my infuse by holding the power button at all times.
The phone is 13 months old, so just out of warranty but not eligible for upgrade yet. The phone has insurance, but the deductible is $199...
Question is, can I replace this myself and where to get the replacement part?
Or can I trust this website?
http://mobiletechvideos.mybigcommerce.com/samsung-infuse-4g-power-button-repair/
Thanks in advance!
Sent from my SGH-I997 using Tapatalk
Click to expand...
Click to collapse
I just sent my S2 phone to mobiletechvideos... I called them up yesterday and the person was very helpful...will know when I get it back hopefully next week...Based on what I read, seems legit.

I received my phone yesterday. I have no longer have issues with my S2 rebooting. I purchased the service through the website, mobiletechvideos,and paid through paypal. I purchased the basic powerbutton repair for $35. I immediately received an email with instructions. Send the phone with no battery, I printed out the instructions with a brief summary of what is the situation and included my order number. I mailed out the phone last Saturday, make sure you pay for insurance and it was sent on a first class box with the phone wrapped up in bubble wrap. Keep receipt for tracking information and insurance purpose. I received notification by email when the technician received it. You can check periodically for the status of your repair. He emailed me on Friday it was completed and shipped it out. I received my phone yesterday. Total days since I mailed it out, 9 days. There is an option on his website if you want faster service- purchase it.
Phone is working great, highly recommend his service.
Please remember to register an account on his website before your purchase the service. I will be sending out my other S2 next week. I destroyed my powerbutton by a fix that a member posted here, using pliers to squeeze the powerbutton. My other S2 didn't reboot like my newly fixed S2,the powerbutton just stopped working.
I highly recommend this service for $35 instead of buying another phone or you flashed the phone to another carrier and have no insurance.

omar71693 said:
Just as another opinion...my warranty was up on my infuse when this started happening so an exchange wasn't an option. What I do is slam the device on only the power button a couple times and it works fine. I probably have to do this every couple of months, if at all. It works for now so...
Sent from my SGH-I997 using xda app-developers app
Click to expand...
Click to collapse
Phone was rebooting right after saying rom name. Engaged power button. I COMPLETELY took apart the entire phone. Blew very hard on exposed switch. Removed board saw the power Switch looked normal blew on it Still Rebooted. Said what the hell doused it in alcohol Still Reboot.
Pushed the power switch REALLY hard... worked just fine now. Thanks much.

Thanks
My Infuse was boot looping for a week or so now. It was the loop of the Samsung white line and the Rogers screen. Over and over again. I read extensively as I didn't want to clutter the board with a question that was already answered. I came to the conclusion after much reading that my power button may be at fault. In this thread I read about just pressing the power button really hard. I thought what the heck. Nothing to lose. I tried it and WOW! My Infuse is sitting here running just fine. Many thanks again.

I'm starting to lose hope in my Nexus S? Help?!

I've had my Nexus S for over 8.5 months now. (since February) I've always loved the phone and was glad that it received the recent jelly bean update.
However recently, my phone is just plain dying. Ever since last week, I've been experiencing frequent freezing when browsing or on instagram etc. It's happened 3 times in the past 5 days. Could it be an app or process that's causing this? I'm not sure.
Another problem I've been facing, (the most annoying of all) is my power button. Yesterday, the power button started to die. I click on the power button to put my phone in standby and bam, suddenly it doesn't work. I'm not sure if some dust could be stuck in there or something. Sometimes when I press it to put my phone on standby, it asks me to turn off my phone, as if I had done a long hold. Strange. The only way to fix the problem is by clicking the power button repeatedly (about 15 times) and then it works again for a while.
One more problem... My phone screen becomes completely useless in one small area of the screen. The only way to get rid the problem is to leave the screen alone for 10 seconds or click the power button on and off.
Now here's the deal. I don't know what to do. Should I send it in for repair and be 'phoneless' for a month? I have not tried a full wipe, and would rather not. I don't think it would change the problem. I need your opinion? Is anyone have the same issues as me?
I'm very stuck, and have no clue what to do.

Seriously...if you have hardware issues you should send it to warranty.
Try the wipe data first you should wipe it and format the "sdcard" anyway before send it to repair.

The power button in the Nexus is the small clicky type that have the tendency to go bad. For the app freezing issues, it maybe time to do a complete wipe and upgrade to 4.1.2. I'm running SlimBean and its extremely smooth.
Use warranty if you have it, or it might be time to upgrade to a newer Nexus.

Mine broke the power button would only work if I'd drop the phone I dropped it too many times and cracked the screen I'd love to get it fixed but im not sure how much Sammy would charge me
Sent from my GT-I9300 using xda app-developers app

tonyt3rry said:
Mine broke the power button would only work if I'd drop the phone I dropped it too many times and cracked the screen I'd love to get it fixed but im not sure how much Sammy would charge me
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
A broken screen is pretty expensive, but I think Samsung is pretty nice with warranty! I sent my Nexus S with water damage, (it was dried up, but it didn't boot anymore ) and it got repaired for free! I was in my warranty limit btw
Sent from my Nexus S using Tapatalk 2

jojoost said:
A broken screen is pretty expensive, but I think Samsung is pretty nice with warranty! I sent my Nexus S with water damage, (it was dried up, but it didn't boot anymore ) and it got repaired for free! I was in my warranty limit btw
Sent from my Nexus S using Tapatalk 2
Click to expand...
Click to collapse
How long did it take for your phone to be sent back? Like 2 weeks? Hopefully not any longer than that.

My nexus with was in repair for 10 days. They replaced my motherboard. Pretty fast.
Sent from my Nexus S using xda premium

Reducing use/wear of power button to prevent fail

The power button is one of he captivate's weak points. I started looking at ways to reduce use of it to head off the problem before it happens. I'm interested to hear what, if anything, others may have done.
Here is my list so far:
1. use a case, such as otterbox commuter, that keeps the button clean and perhaps softens the impact when pressed.
2. use Rebooter app for reboot, reboot to recovery, and power off.
3. In JB, add the screen lock function to the notification bar. I often lock the screen before putting phone in my pocket after use. instead of power button, I tap the icon.
4. in JB, enable the volume rocker wake function. use volume keys to wake the phone.
Locking/unlocking the screen probably accounts for 99% of my power button use. so items 3 and 4 reduce my power button use the most.
Sent from my SGH-I897

laughingT said:
The power button is one of he captivate's weak points. I started looking at ways to reduce use of it to head off the problem before it happens. I'm interested to hear what, if anything, others may have done.
Here is my list so far:
1. use a case, such as otterbox commuter, that keeps the button clean and perhaps softens the impact when pressed.
2. use Rebooter app for reboot, reboot to recovery, and power off.
3. In JB, add the screen lock function to the notification bar. I often lock the screen before putting phone in my pocket after use. instead of power button, I tap the icon.
4. in JB, enable the volume rocker wake function. use volume keys to wake the phone.
Locking/unlocking the screen probably accounts for 99% of my power button use. so items 3 and 4 reduce my power button use the most.
Sent from my SGH-I897
Click to expand...
Click to collapse
To add to this list: Capacitive buttons in recovery.
Imo, case is probably the best solution. The power button is fairly opened to dust/dirt and such. On top of that, if dropped without a case, you multiply your chances of breaking something.
I must say though, I own 2 captivate (both bought about a year and a half ago) and never had any button problems. They have been dropped and got dirty but pretty much always have a case so either I've been very lucky or those cases actually make all the difference!

Button savior also helps.

Anniraff said:
Button savior also helps.
Click to expand...
Click to collapse
Is that an app?
edit:
i see the app on google play. thanks for sharing. I am not sure I want to give up screen real estate as preventative measure, but nice to know about it if ever needed.
Sent from my SGH-I897

Is the power button really such an Achilles heel when it comes to the cappy? I've had mine for over 2 years now, it's used every day, has no case on it and it's been working great... so far.
Is this something that just "fails" or does it actually have to break?

iamzombie said:
Is the power button really such an Achilles heel when it comes to the cappy? I've had mine for over 2 years now, it's used every day, has no case on it and it's been working great... so far.
Is this something that just "fails" or does it actually have to break?
Click to expand...
Click to collapse
Hope you didn't just jinx yourself. It will just fail one day as that's what it did to me. On the bright side having volume rocker wake on ever rom and most roms now including a go to sleep toggle for the notification drawer its easy to work around.
Sent from my SGH-I897 using xda app-developers app

Screen off and lock (free in the play store) will save your power button. No root required.
There are kernels with "touch2wake" that will turn your phone on by touching the capacitive buttons. This of course requires, root, unlock, custom Rom.
Sent from my HTC One X+ using xda app-developers app

I'm on my third Cappy (warrantied) and the first one suffered from the power button death. It was less than a year old at the time. It would work intermittenly at the end and finally quit. I tried taking it apart and spraying electrical cleaner in and around with no success. I had to resort to apps to lock the screen and wake with volume buttons. Hopefully this one will hold out till I'm up for upgrade in March.

I never had any issues with my captivate buttons, but I replaced my nexus S twice, in less than six months, due to a shoddy power button. I'm steering clear of Samsung for a while.
Sent from my HTC One X+ using xda app-developers app

Had one for about 2 years and never had any issues

grotz497 said:
Had one for about 2 years and never had any issues
Click to expand...
Click to collapse
A cappy or NS?
Sent from my Nexus 7 using XDA Premium HD app

Going on 2 yrs too. I drop mine all the time and am shamefully careless with my cappy. It just keeps on going. I do have a seemingly dead or choosy HDMI port but its probably from my toddler sucking on the Phone a few times.
Sent from my SGH-I897 using xda app-developers app

nespid said:
A cappy or NS?
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Cappy. NS had the shoddy power button. Actually, I think I've had my cappy for closer to three years. My brother in law had a cappy and beat the snot out of it and it still worked. Pool twice, dropped from scaffolding, countless drops, and it kept going.
Sent from my HTC One X+ using xda app-developers app

nespid said:
Cappy. NS had the shoddy power button. Actually, I think I've had my cappy for closer to three years. My brother in law had a cappy and beat the snot out of it and it still worked. Pool twice, dropped from scaffolding, countless drops, and it kept going.
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
I swimmed with mine in a pool for about 20mins. Get out of water, freak out a bit, take it a part so it can dry in the sun (not too long), put in bag of rice for 48hrs = Cappy is still running like a champ! Been dropped quite a few times too but has a case. :good:

wow. what case were you using?
Sent from my SGH-I897

laughingT said:
wow. what case were you using?
Sent from my SGH-I897
Click to expand...
Click to collapse
A very regular/boring black soft case that covers the buttons