So long story short, GF went out last night and got drunk, tells me last night her phone is broken. Got home from work this morning, checked it out and theres a strange discoloration on the top right corner of the screen and the screen does not respond to touching it. The menu/home/back keys work along with the volume buttons and power button but I cant get past the swipe lock screen because the screen doesnt respond. I was however able to boot into CWM and backup to the ext SD card.
Anyway she filed a claim with Asurion, said she lost it, and theyre sending a new one Monday. Since she didnt actually lose the phone I still have her SD card, SIM and battery. Here are my Q's... Thanks in advance.
1. Any idea what version the replacement phone might ship with?
2. Since I havent rooted since the release day what the best method to use for the version they will send? I used route66 but im not sure if thats even around anymore.
3. I was able to make a back up on the SD card. Can I restore that back up on the new phone from the sd card after i root and unlock?
4. Do I have to back up the SD card contents and reformat the SD card to use in the new phone?
5. What, if anything, can be done the old SIM card?
Very lucky I have a place like XDA where I can ask questions like this. XDA has been so helpful to me the last few years. Thanks to everyone who can help. My gf and I really appreciate it.
TokedUp said:
Here are my Q's... Thanks in advance.
1. Any idea what version the replacement phone might ship with?
2. Since I havent rooted since the release day what the best method to use for the version they will send? I used route66 but im not sure if thats even around anymore.
3. I was able to make a back up on the SD card. Can I restore that back up on the new phone from the sd card after i root and unlock?
4. Do I have to back up the SD card contents and reformat the SD card to use in the new phone?
5. What, if anything, can be done the old SIM card?
Click to expand...
Click to collapse
1) VRALHE, easily rooted with the existing exploits.
2) See above.
3) Uh, honestly not sure about this. I'm interested to see others response.
4) Shouldn't have to since you'll be using the same rom
5) If the sim is fine, just pop it into the new phone.
Sent from my SCH-I535 using xda app-developers app
Don't use the old phone parts except the sdcard for anything. You lost the phone so if you use the one SIM then they're going to know you committed fraud. Same if you try to use the old phone.
Someone correct me if I'm wrong?
As for restoring the backup. Yes you can simply restore the backup and it week be just fine. I did it on my RAZR when I got a max and when I got a replacement max.
Sent from my SGS3 running Eclipse 2.1
Awesome guys thanks! Not going to use the old SIM at all, I figured not to. If I can restore the Rom from the SD card on the new phone my life will be so much better lol. Very much appreciated.
Just wanted to update. First off thanks to everyone, my gf is very thankful.
I can confirm restoring from the old phone on to the new one worked perfectly along with the root method. Thanks so much guys.
Mod please delete unless you feel the info here may help other users.
Related
Hello, after installed Locations from Programs in my DHD my sdcard died, not instant but after a while maybe 12 hours. I have 1.72.405 update.. It was new years night so i dont remember to much
But then it just started to say: "No sd card mounted" or something.
Then i tried to put it in another phone the card is dead there to.
Then in a computer using an adapter, no success there either.
So is my card 100% dead or is it any chance of getting my data back, i was stupid and didn't have backup, to late now but you learn of ur misstakes.
Sry for wall of text, this is Short version
sdcard died a few hours after installing locations
no device founds it
help....
Loads of problems with this at the moment, everyones SD cards seem to be slowly dying since the recent update. The SD card isn't recognised in any other phone/computer as you say so the likelyhood of getting anything off it is slim.
Someone here has apparently spoken to HTC about it who have confirmed there is an issue with the new update which affects the unmounting of the SD card. The only thing they recomend is sending it back to HTC who will flash the phone back to the previous version.
I spoke to HTC myself the other day and managed to get them to send me another SD card - might be worth doing that. A factory reset doesn't work by the way, complete waste of time.
HTC phone number for UK is 0845 8900079 or 01279 206906 (same line, just not premium rate).
Take a look at these threads for people with same problem...
http://www.facebook.com/topic.php?uid=101063233083&topic=15411#topic_top
http://forum.xda-developers.com/showthread.php?t=885030&page=39
http://androidforums.com/desire-hd-...d-card-blank-has-unsupported-file-system.html
Edit: Mods might want to move this to the General sub-forum?
Did you get a replacement SD card without needing to send anything back to HTC?
Sent from my Desire HD using XDA App
Yea, although it took a bit of complaining.
chapperz said:
Loads of problems with this at the moment, everyones SD cards seem to be slowly dying since the recent update. The SD card isn't recognised in any other phone/computer as you say so the likelyhood of getting anything off it is slim.
Someone here has apparently spoken to HTC about it who have confirmed there is an issue with the new update which affects the unmounting of the SD card. The only thing they recomend is sending it back to HTC who will flash the phone back to the previous version.
I spoke to HTC myself the other day and managed to get them to send me another SD card - might be worth doing that. A factory reset doesn't work by the way, complete waste of time.
HTC phone number for UK is 0845 8900079 or 01279 206906 (same line, just not premium rate).
Take a look at these threads for people with same problem...
http://www.facebook.com/topic.php?uid=101063233083&topic=15411#topic_top
http://forum.xda-developers.com/showthread.php?t=885030&page=39
http://androidforums.com/desire-hd-...d-card-blank-has-unsupported-file-system.html
Edit: Mods might want to move this to the General sub-forum?
Click to expand...
Click to collapse
So if i buy a new card and havent send my phone to htc for them to flash the phone to the update before 1.72.405 the new card will brake?
I did go to the place i bougt the phone and they did say that the warranty didnt cover attachments so if i want a new card i need to send the phone and the card to repair, and the company that handels repair for most big electronic stores in sweden is the worst in the world.
How fast is htc at downflashing the phone?
I live in sweden if it has anything to do with how fast they are..
nfskillen said:
So if i buy a new card and havent send my phone to htc for them to flash the phone to the update before 1.72.405 the new card will brake?
I did go to the place i bougt the phone and they did say that the warranty didnt cover attachments so if i want a new card i need to send the phone and the card to repair, and the company that handels repair for most big electronic stores in sweden is the worst in the world.
How fast is htc at downflashing the phone?
I live in sweden if it has anything to do with how fast they are..
Click to expand...
Click to collapse
I've just replaced the SD card myself and havent had any further problems, everything has been fine since. No one else seems to have had any further problems either after replacing the card. I wouldn't bother sending the phone to be repaired, as I'm pretty sure it's just the SD card corrupted by the recent update somehow, not the actual phone.
In short, just get a new SD card, off HTC if possible. The number for customer services can be found here... htc.com/uk/CA_Hotline.aspx
chapperz said:
Yea, although it took a bit of complaining.
Click to expand...
Click to collapse
Which card did HTC issue as replacement?
Sent from my Desire HD using XDA App
chapperz said:
I've just replaced the SD card myself and havent had any further problems, everything has been fine since. No one else seems to have had any further problems either after replacing the card. I wouldn't bother sending the phone to be repaired, as I'm pretty sure it's just the SD card corrupted by the recent update somehow, not the actual phone.
In short, just get a new SD card, off HTC if possible. The number for customer services can be found here... htc.com/uk/CA_Hotline.aspx
Click to expand...
Click to collapse
Thanks, i told them to its not the phone but they are retards.
Iam having a mail conversatin with htc but i think that 8 gb i to small anyway so i am buying 32 gb class 4. 135 $ hope its worth it
nfskillen said:
Thanks, i told them to its not the phone but they are retards.
Iam having a mail conversatin with htc but i think that 8 gb i to small anyway so i am buying 32 gb class 4. 135 $ hope its worth it
Click to expand...
Click to collapse
I hope the bug doesn't affect replacement cards. My spare SanDisk SD is so far working fine, still not confident in it yet after the original Samsung failed...
Sent from my Desire HD using XDA App
sengork said:
I hope the bug doesn't affect replacement cards. My spare SanDisk SD is so far working fine, still not confident in it yet after the original Samsung failed...
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Same thing that i was wondering, but if i where u i would keep a fresh backup of the sd in case.
also my samsung 8Gb micro sd died saturday afternoon.... and with it all my holiday's photos
sengork said:
Which card did HTC issue as replacement?
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Same as the original one supplied with phone. No problems yet.
chapperz said:
Same as the original one supplied with phone. No problems yet.
Click to expand...
Click to collapse
Hmm even the same model number? I hope those cards won't have similar issues.
Sent from my Desire HD using XDA App
My card has just gone down as well for no apparent reason - the phone was working fine and then the card stopped being recognised - I hadn't done anything with it.
I'm running 1.72.405.3.
Is there any way to recover the data from the card?
I fitted a 32Gb card over Christmas and that died within hours of being fitted which I thought was down to a faulty card although now I'm wondering if it is down to the HTC update.
So I guess the key questions are:
1. Are HTC going to be releasing a fix for this?
2. I have a new 32Gb card on the way - what are the chances of preventing that from being killed?
jvoelcker said:
My card has just gone down as well for no apparent reason - the phone was working fine and then the card stopped being recognised - I hadn't done anything with it.
I'm running 1.72.405.3.
Is there any way to recover the data from the card?
I fitted a 32Gb card over Christmas and that died within hours of being fitted which I thought was down to a faulty card although now I'm wondering if it is down to the HTC update.
So I guess the key questions are:
1. Are HTC going to be releasing a fix for this?
2. I have a new 32Gb card on the way - what are the chances of preventing that from being killed?
Click to expand...
Click to collapse
before sd died. have you have set the phone's wallpaper picking up a photo from your sd ?
tobia996 said:
before sd died. have you have set the phone's wallpaper picking up a photo from your sd ?
Click to expand...
Click to collapse
No.
I did take some photos off via pc connection last night connecting to it as a disk drive, but that is it.
I also have some apps installed onto it, but wasn't using any of them when it failed - I just turned the phone on to check email and it was giving an SD error or Insert SD card message - can't remember which and am trying to dig through logs to find out.
chapperz said:
Loads of problems with this at the moment, everyones SD cards seem to be slowly dying since the recent update. The SD card isn't recognised in any other phone/computer as you say so the likelyhood of getting anything off it is slim.
Someone here has apparently spoken to HTC about it who have confirmed there is an issue with the new update which affects the unmounting of the SD card. The only thing they recomend is sending it back to HTC who will flash the phone back to the previous version.
Click to expand...
Click to collapse
I see a temporary solution for some people stuck in new firmware versions without root.. *Cough* Old versions can be rooted..*Cough*
Hi there.
I installed the update the same day I got the phone. The Samsung MicroSD provided died 10 days ago; with stock rom - non rooted etc.
Can I talk to someone to get a replacement?
Sent from my Desire HD using Tapatalk
Called HTC last day about my sd card, gave them all the details they wanted and they told me that they will send me further info about if and when the new sd card can be sent. Hopefully they will understand and send me a new one.. No message so far though...
i had that problem with my kingston 16gb class 10, when i flashed a custom sense rom (but it was older base 1.32.xxx.xx) the sdcard died on me after rebooted. tried everything i could do to bring it back. so i left it for about week an decided to try it again...and it worked!! so maybe leave it awhile and try it again.
Okay I'm not into windows 7 phones but I'm helping out a friend. She said its been a common thing with the HTC surround. It boots to the bootsplash(the HTC logo) and doesnt do anything afterward. She hasnt rooted or whatever they call it here lol but can anyone help me on a solution? Warranty is out of the question. But please and thanks for anyone that can help me
Sent from my Inspire 4G using xda premium
Bump.
Sent from my Inspire 4G using xda premium
Sounds like either bad hardware or bad firmware... if it hasn't been modified in any way, I'm not sure what you expect us to suggest. This isn't a tech support forum.
The only thing I can think of to try is get into the flashing mode and re-flash the stock OS. Alternatively, if it has an old enough bootloader, install HSPL and flash a custom ROM. Neither of those will help if it's a hardware problem, though.
Yeah I know I'm not expecting tech support just seeing if there was something I could flash it with I'm an android user so I don't know the ways around wp7 could you supply some links possibly?
Sent from my Inspire 4G using xda premium
Pull the simcard out, wipe the connectors and put it back in.
Had that happen once before with my surround (that my wife now uses to play games and facebook since i got my titan). Simcard was my issue.
Not really that common of an issue.
If the doesn't do it, it's one of 3 things.
messed up flash on built in sd card. if that's the case you need to reset the phone.
1st try a zune restore - you can try to start the phone while holding the power and camera button until you see an image of the phone requesting to be connected to computer once you connect zune should launch and try to restore the device. This should bring you back to the last backup (if you ever made one) that zune took.
if that doesn't work, straight hard reset...
http://www.addictivetips.com/mobile/how-to-perform-a-hard-reset-on-your-htc-surround-guide/
And finally in emergency- take the phone apart and replace the built in sd card
http://www.youtube.com/watch?v=6BiZzfdWDR4
When your done with above you would have to hard reset it. You will need a fast card and do a little research but it's a nice upgrade if you drop a 32gb card in.
Ok so I have a samsung class 10 16Gb micro SD card in my sensation 4g, and as of the last 2 weeks I thought my phone was breaking and needed a new one because the old one kept restarting while trying to use navigation, pictures weren't loading in the gallery, and certain apps would just randomly force quit.
After 2 weeks of dealing with the crap and trying to fix it myself, went and got T-mobile to send me a warranty replacement, and In order to prep for my new device I decided to wipe my card and keep only pictures and music, because it was about 1.52 Gb from being full and I didn't know why the SD Maid app wasn't cleaning out the junk data from previous apps.
In the end with the newly formated memory card my phone works like new, so the warranty replacement is just going to help, because this one had a small screen scratch. Anyone noticing the similar symptoms to the stuff in bold should try to format their memory card, and do a factory reset, it might help
Thanks for the information! This is good to know. I also discovered something with the sd card, I also noticed similar symptoms on a cheap sd card I had got.then I had recently purchased a new one and it was a trusted brand and when I put it I'm my device the symptoms were gone! There is definitely something to this! Bottom line is best to buy a good trusted brand of sd card and not the bargain brand or it could cause trouble!
Sent from my HTC Sensation 4G using xda premium
i had to repartition and reformat mine sd-card,
after 4EXT has told me partitions aren't alighned.
there are tools section in 4EXT anyone can check sd-card with
Thank you SO much, Guy. I've been having those exact same issues to a T. I was getting frustrated with having to find pictures via Astro, not gallery, and last night I got lost because Google Nav kept rebooting my phone. I was ready to huck it out the window. I will try this, and hope it helps!
Hi basic question regarding my internal sdcard.
Im having an issue and was told I should format my sdcard (I dont have an external sd).
I hooked my phone up via USB and opened it with windows explorer. I see my device and see "Internal Storage", which contains every folder within it. I dont see something specific for "sdcard" and Im unsure how to find it. Is the entire "Internal Storage" folder what Im looking for? Is that what I should completely back up on pc, format and then repopulate? Im nervous about bricking the phone so want to confirm this...
Thanks.
The internal memory is the sd card referred to. You will lose all of your data.
Sent from a galaxy far far away.
luc.highwalker said:
The internal memory is the sd card referred to. You will lose all of your data.
Sent from a galaxy far far away.
Click to expand...
Click to collapse
Thanks for the reply. So if I first copy every folder here onto my PC, format it and then put all those folders back, should I expect the phone to restart without any problem and everything fully intact?
lirong said:
Thanks for the reply. So if I first copy every folder here onto my PC, format it and then put all those folders back, should I expect the phone to restart without any problem and everything fully intact?
Click to expand...
Click to collapse
Yup, works just fine.
Sent from a galaxy far far away.
thanks really appreciate this guidance.
i know it seems obvious, but doing it your first time is scary so its really helpful to get affirmation that my understanding of what may seem basic and obvious is correct
Haha I know that feeling, first time I tried to root a phone I almost bricked it probably one of my scariest moments. YouTube helps a lot, there's plenty of step by step guides on how to do pretty much everything to your phone.
Sent from a galaxy far far away.
luc.highwalker said:
Haha I know that feeling, first time I tried to root a phone I almost bricked it probably one of my scariest moments. YouTube helps a lot, there's plenty of step by step guides on how to do pretty much everything to your phone.
Sent from a galaxy far far away.
Click to expand...
Click to collapse
OT: First time i modded a phone (a razr v3i) i did brick it. after a week of research (the v3i scene is a huge mess) i was able to both save it and do some weird stuff like changing imei for fun
as for the topic, luc.highwalker has covered it so you are safe lirong.
I have an issue with my internal storage mount.... Not the ones with my system files but the one were all my program/game files go. I have orthus 8 now and ever sense I don't have it anymore showing up. Can someone help my fix it?
Sent from my SGH-I727 using xda app-developers app
When I putt he SD into my phone (currently running Paranoid KANG droid 2.32) I actually get nothing more than an occasional "SD has been removed" message. However, when I put the card into my old OG droid (running Cyanogenmod 7) i get the "unsupported file system" error. This has happened before, and I just had to wait it out before the SD recovered on its own. It is not doing this now. (yes I am an idiot for still using it despite my 32 gigs of internal storage). I have a feeling it is formatted as RAW due to a formatting issue, but I can't get anything else (pc or other devices) to recognize the card, other than my OG droid. So what I want to know, is if there is a way to force mount the card, or give a PC control over the sdcard path and force mount it some way through the PC (effectively turning my phone into an external card reader, because traditional methods don't work). I need a workaround for this, because there are dozens of pictures of my family, puppies, and friends on it that I don't want to lose.
Back up the card of you can, it sounds like it's dying on you. This phone really s3ms to kill cards, I've already gone through 2 32gig cards.
I had a 32GB Sandisk Ultra MicroSD card, and by chatting with Sandisk support, I am going to exchange my dead card for a working card. BTW, while you can, salvage the data you can, because it starts out like that, before becoming completely unusable.
I've went through two SanDisk. They are easy to work with, just get the ball rolling on the replacement.
Like the others said, get your data backed up as soon as you can.
Sent from my SCH-I535 using xda app-developers app
wow. so now not only am I not able to use my phone on tmobile's 4g, I also cannot have external storage because the phone destroys it? what a tremendously idiotic piece of crap.
does anyone know about any apps or pc software that would help me get my data back? I have the card reader but the pc wants to format the card and so does the phone. I need, like, mad rescue gear.
thanks!
Wow... You can't use it on someone else's 4g because it was designed for a different network.
Also I've not had any problems whatsoever with my external.
Sent from my SCH-I535 using Tapatalk 4 Beta
If I've helped, please hit the thanks button
CortoMaltese91 said:
wow. so now not only am I not able to use my phone on tmobile's 4g, I also cannot have external storage because the phone destroys it? what a tremendously idiotic piece of crap.
does anyone know about any apps or pc software that would help me get my data back? I have the card reader but the pc wants to format the card and so does the phone. I need, like, mad rescue gear.
thanks!
Click to expand...
Click to collapse
Had 4 of these cards for a year now and not one hiccup. I'd say whatever is happening to them, its something you are doing to crap them, not the vendors. ALways backup your critical data, but if you treat these cards properly they will work and last as well as any.
No, you CAN use it on someone elses network, just not T-mobile as it doesn't do hdspa+ 1700, 1900... There's even a bounty out for that elsewhere on xda, to enable these bands, I believe it's currently at over $200.
And no, I'm not doing crap to the SD card. I've had it for over two years, used it on a different phone before that, never did anything different and it just died out of the blue. I'm not a noob, I would know if I had done something to it.
You would be pretty pissed off too if all your data was deleted, the phone you spent many many hours working to pay for did not work and when you ask for help someone blames you instead of helping. But I guess it's easier to blame than to help out right?
I get that part. However, don't get mad that it doesn't work fully for the network is wasn't designed for. That was my biggest part. I know there's a bounty. However, its been up for forever and nothing has come of it. I can't stand seeing people gripe about this phone because its not literally magic. Verizon's stuff is locked down, always has been, probably always will. Its a different radio/modem/antenna set than the tmo and at&t versions. It was meant to run on Verizon's network. Period.
Sent from my SCH-I535 using Tapatalk 4 Beta
If I've helped, please hit the thanks button
wow i recover my files
hi guys, i had same problem, but then i set this sandisk ultra to my nokia xpress music and there was everything,,, my arc s cant open it anymore but nokia opens... try to reset your sd s to others phone...