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Phone turns off after charger pull

hi, i have an inspire 4G bought off ebay. the phone was used for a month and was kept inside the box for about 6 months. now, i started using it again and after 3 weeks, the phone is now switching off immediately after removing it from the charger.
i took it to HTC store, and they say it is a mother board issue. which i doubt as the phone is workin well when connected to the charger. a battery change also did not help.
any suggestions? please help

Sounds like a bad battery. Battery may be reporting charged but may not be putting out the required voltage.

Agoattamer said:
Sounds like a bad battery. Battery may be reporting charged but may not be putting out the required voltage.
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well, the HTC guy reportedly used a different battery. i live in India. anything can happen here. ANYTHING. he said it is a motherboard issue and it would cost $200 to fix it since the phone is not having any warranty.
but my question is, could it actually be a motherboard issue? i don't have issues using the phone hooked on to the charger.

You can pick up a new 3rd party battery very cheap from the net. I would try that first. Yes it could be the motherboard as anything is possible in India.

Agoattamer said:
You can pick up a new 3rd party battery very cheap from the net. I would try that first. Yes it could be the motherboard as anything is possible in India.
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Thank you for the reply buddy. I will try that
Sent from my GT-I9100 using XDA App

Random reboots - stock

My fiance is having problems with her phone randomly rebooting. I just updated it to the most recent firmware update, so that shouldn't be the problem, but something obviously is. She wasn't getting much out of her battery life either, usually only a couple hours or so.
What can I do about it to keep her from spending money we don't have on a new phone, other than root it? She won't let me root it and set it up like mine, mostly because she's stubborn.

tatonka_hero said:
My fiance is having problems with her phone randomly rebooting. I just updated it to the most recent firmware update, so that shouldn't be the problem, but something obviously is. She wasn't getting much out of her battery life either, usually only a couple hours or so.
What can I do about it to keep her from spending money we don't have on a new phone, other than root it? She won't let me root it and set it up like mine, mostly because she's stubborn.
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Click to collapse
root it when shes asleep or explain the firmware update broke her phone blame it on the software and youre never at fault

JKILO said:
root it when shes asleep or explain the firmware update broke her phone blame it on the software and youre never at fault
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Click to collapse
haha, i wish that would work.

Trade her phones tell her you unrooted your phone so she could have it and the root hers. Just an Idea

It looks like she's even got to pull the battery to get the thing to start back up when it shuts down. The charging port seems loose to me, but it charges the battery just fine so I'm not sure that's part of the problem.

tatonka_hero said:
It looks like she's even got to pull the battery to get the thing to start back up when it shuts down. The charging port seems loose to me, but it charges the battery just fine so I'm not sure that's part of the problem.
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Try a different micro usb cable.

VICODAN said:
Try a different micro usb cable.
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Click to collapse
I did. It still felt loose even using my cable, which doesn't feel loose in my phone.
She won't want to go through the hassle of talking to tech support to get a new phone, and they'll try to make her take it to a repair center

I put her battery in my phone for the day, and it just shut down, so that was part of the problem.
She said her phone was still dead in like 4 hours today, and that was using my battery which I've had very good luck with.
I think she uses her phone a LOT for facebook and texting, but 4 hours still seems awfully short for battery life

tatonka_hero said:
I put her battery in my phone for the day, and it just shut down, so that was part of the problem.
She said her phone was still dead in like 4 hours today, and that was using my battery which I've had very good luck with.
I think she uses her phone a LOT for facebook and texting, but 4 hours still seems awfully short for battery life
Click to expand...
Click to collapse
Buy these:
http://www.amazon.com/gp/product/B005YTOV6G/ref=oh_o00_s00_i00_details

VICODAN said:
Buy these:
http://www.amazon.com/gp/product/B005YTOV6G/ref=oh_o00_s00_i00_details
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Click to collapse
now she says she didn't use her phone at all this morning and it only got 4 hours (on my good battery). I think she's got a rogue app or something using a ton of battery, but it doesn't ever show up in the battery stats. there's no way she'd let me do a factory reset on it again lol.
I'll send her the link on the batteries, but she won't buy them I'm sure. She wants a new phone too badly now.

tatonka_hero said:
now she says she didn't use her phone at all this morning and it only got 4 hours (on my good battery). I think she's got a rogue app or something using a ton of battery, but it doesn't ever show up in the battery stats. there's no way she'd let me do a factory reset on it again lol.
I'll send her the link on the batteries, but she won't buy them I'm sure. She wants a new phone too badly now.
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Click to collapse
Possibly, or your batteries might be a year old and starting to go.
Trust me buy those batteries. They're great. And only $7.

VICODAN said:
Possibly, or your batteries might be a year old and starting to go.
Trust me buy those batteries. They're great. And only $7.
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Click to collapse
I figured out what I think was wrong with her other battery. The contacts were set too deep inside the battery casing, so any bump at the wrong angle caused them to lose connection. That's why I don't trust second hand batteries, no matter how good other people say they are.
Both her original battery and my original battery work perfectly fine in my phone, both give me a day and a half. So I know it's not the batteries, it's something wrong with her phone.
Heck, I even offered to switch phones with her, and she said she didn't want mine even though it's exactly the same phone and even newer.
women, just can't please them.

Try
Backup
Factory reset
Take the newest update.
My wife has a stock shift huge battery improvement
Sent from my PG86100 using Tapatalk

tatonka_hero said:
women, just can't please them.
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Click to collapse
I know all too well. Take it in to a sprint repair center and have it repaired, if they cannot repair it they will order you a replacement phone.
Make sure you have TEP on your plan before you go in.

VICODAN said:
I know all too well. Take it in to a sprint repair center and have it repaired, if they cannot repair it they will order you a replacement phone.
Make sure you have TEP on your plan before you go in.
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Click to collapse
She's a sprint employee so she's got somewhat different rules on that mess. I'd rather they just send her a new phone since we're too far from a repair center, or so I told Sprint the last 4 times I had to replace my Shift lol.

tatonka_hero said:
She's a sprint employee so she's got somewhat different rules on that mess. I'd rather they just send her a new phone since we're too far from a repair center, or so I told Sprint the last 4 times I had to replace my Shift lol.
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Click to collapse
If she's a sprint employee she should get the benefits of the Sprint wireless advantage club and so should you.
Details here:
http://www.sprint.com/landings/advantage_club/?ECID=vanity:advantageclub

VICODAN said:
If she's a sprint employee she should get the benefits of the Sprint wireless advantage club and so should you.
Details here:
http://www.sprint.com/landings/advantage_club/?ECID=vanity:advantageclub
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Click to collapse
yeah, I know. Doesn't change much when it comes to problem phones other than the fact that you absolutely have to go to a Sprint owned repair center and not a store run by another company. That's where the distance factor comes in and the working with tech support to convince them it's too far to drive lol

New phone, dead battery charge

Bought a new Nexus S from ebay, it came today, I tried turning it on straight out of the box but no luck. So I figure it came with a dead battery that needs some charging, I let it charge for an hour and try again, no luck.
How long does it normally take for a new phone thats never been charged to power up?
I'm beginning to worry because when I touch the charger and the phone, neither are hot or even warm.

Mine powers on immediately after a dead battery once it's hooked up to the charger. Was there a battery icon when you plugged it in? Is it possible to find another charger to rule out a bad charger?

chronophase1 said:
Mine powers on immediately after a dead battery once it's hooked up to the charger. Was there a battery icon when you plugged it in? Is it possible to find another charger to rule out a bad charger?
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thats the thing i see no kind of led signaling a charge im coming from a nexus one and it had an led notification orange or green.
and mhm ive tried 2 other working chargers. i think its the battery.

Well, you just bought it, return it while you can.

Gitah. said:
Well, you just bought it, return it while you can.
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Do you honestly think thats not on my mind?
I'm just seeing if there are things I can do to fix it before going through the hassle of returning a phone.

Nexus S has no LED. Its just a battery icon that'll pop up on the screen. You can score a battery pretty cheap online. Try that and if that fails, get a refund.

chronophase1 said:
Nexus S has no LED. Its just a battery icon that'll pop up on the screen. You can score a battery pretty cheap online. Try that and if that fails, get a refund.
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Click to collapse
Thanks I'll try that, but do any stores sell smart phone batteries like maybe Sprint, Besbuy, etc? That way I can pick one up today, and not wait days just for a battery to ship.

Have no clue. Best buy might possibly sell them. Not too sure though. I haven't purchased a smartphone accessory from a retail store in a long time.

chronophase1 said:
Have no clue. Best buy might possibly sell them. Not too sure though. I haven't purchased a smartphone accessory from a retail store in a long time.
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Guess what? It turned on!
All Saturday I was asking different retail stores if they sold that type of battery but nope or it was like $50+ WTF? So I was leaning on getting one from ebay, but I decided to research and found some crazy idea on youtube.
Hot wired my battery! It actually worked wow.
I don't know if this is a permanent solution so I'll just order a backup battery just for insurance.
Thanks Chronos for all your responses.

Anyone had issues with the phone charger?

Anyone had issues with the phone charger?
My girlfriend is using an S7 and she has a lot of problems with the charger. Phone is not rooted or any custom ROM. Just stock. I replaced the chargers twice until now. The first one took almost a year to break. This one took like 6 months or so.. Has anyone encountered this type of issue before? All the chargers are taken directly from Samsung.
Charger starts to show signs of malfunction when it's missing the fast charge option or not charging at all. Then it returns to normal. Then in a matter of days the charger is not working anymore.
Phone variant is G930F. I'll attach a screen of Ampere after the last "charging" with the broken charger. It took the print screen after a minute or so. It's hard to keep a girl away from her phone.
P.S. Charger is 100% broken as I'm not able to charge my phone with it, so I just want to know if this is a phone issue or a voltage issue.

Sounds more likely that the phone is damaging the chargers vs you constantly getting bad charger replacements
Had mine a year now with no signs of problems and fast charging still working fine

*Detection* said:
Sounds more likely that the phone is damaging the chargers vs you constantly getting bad charger replacements
Had mine a year now with no signs of problems and fast charging still working fine
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Yeah thought about the same thing. But I don't really understand how this is happening.

doriandiaconu said:
Yeah thought about the same thing. But I don't really understand how this is happening.
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Unless there's a problem with your mains power socket you use for charging mostly / house electrics?

*Detection* said:
Unless there's a problem with your mains power socket you use for charging mostly / house electrics?
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Click to collapse
Yeah that is my first guess. I bought a new charger and I'll ask her to use another place to charge her phone.
Thanks for the help!

doriandiaconu said:
Yeah that is my first guess. I bought a new charger and I'll ask her to use another place to charge her phone.
Thanks for the help!
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Click to collapse
Good luck, sounds an annoying problem!

doriandiaconu said:
Anyone had issues with the phone charger?
My girlfriend is using an S7 and she has a lot of problems with the charger. Phone is not rooted or any custom ROM. Just stock. I replaced the chargers twice until now. The first one took almost a year to break. This one took like 6 months or so.. Has anyone encountered this type of issue before? All the chargers are taken directly from Samsung.
Charger starts to show signs of malfunction when it's missing the fast charge option or not charging at all. Then it returns to normal. Then in a matter of days the charger is not working anymore.
Phone variant is G930F. I'll attach a screen of Ampere after the last "charging" with the broken charger. It took the print screen after a minute or so. It's hard to keep a girl away from her phone.
P.S. Charger is 100% broken as I'm not able to charge my phone with it, so I just want to know if this is a phone issue or a voltage issue.
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Click to collapse
You should bring it to the service center, and they will check the port for you. Thing is, the port might be bad, and for this reason it kills all the chargers you buy as a replacement. A sign of this if the charger cable gets very hot on the end closer to the port. I mean the micro usb plug itself. But thats one thing, if it isn't happening, the port could still be broken. You should go see if the port is fine. If it is, then I suspect it as a voltage issue in the house, or something. So worth checking that too. Hope you still have a guarantee on the phone. Because then they supposed to fix it no cost. You sholud try if data transfer is working through cable. If not then it shows again, port issue. If you don't want to to use the phone connected to a PC, or otherwise an easy solution could be buying a wireless charger. So then you didn't fixed the port, but the phone will be charging. But first make sure it's not the houses voltage problem, or the wallplug, because if it is, then it can ruin your wireless charger too.
Thats all I can help. Hope it helps.
Regards, and Good Luck fixing it!

Tados99 said:
You should bring it to the service center, and they will check the port for you. Thing is, the port might be bad, and for this reason it kills all the chargers you buy as a replacement. A sign of this if the charger cable gets very hot on the end closer to the port. I mean the micro usb plug itself. But thats one thing, if it isn't happening, the port could still be broken. You should go see if the port is fine. If it is, then I suspect it as a voltage issue in the house, or something. So worth checking that too. Hope you still have a guarantee on the phone. Because then they supposed to fix it no cost. You sholud try if data transfer is working through cable. If not then it shows again, port issue. If you don't want to to use the phone connected to a PC, or otherwise an easy solution could be buying a wireless charger. So then you didn't fixed the port, but the phone will be charging. But first make sure it's not the houses voltage problem, or the wallplug, because if it is, then it can ruin your wireless charger too.
Thats all I can help. Hope it helps.
Regards, and Good Luck fixing it!
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Any idea on how can I discretely check the voltage? Me and her are not living together.

doriandiaconu said:
Any idea on how can I discretely check the voltage? Me and her are not living together.
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Click to collapse
Well thats not an easy one. But I don't really think that's the issue here. If she isn't living in an old house, then there is very little chance of a problem with the curcits. You should ask her if she had any random power breaks or such things in her house. Or light bulbs going wrong too fast. But as I said, I don't think thats the problem. It will be the port, I just mentioned the voltage as a possibility, and the thing what you should keep in mind.
So I suggest Her buying a wireless charger, as her phone is an S7, she can do that. But if I were in her situation I would bring it for a check to Samsung, or wherever she bought the phone (ofcourse if she still has a guarantee as I mentioned earlier). To tell the truth, as I see the problem is with the port, and depending on what you said, I don't think a home solution or buying another charger would be enough in this case.
That's why I mentioned trying wireless charging, because thats not using the port. I hope she can get the problem fixed soon. Poor girl without a phone...

Tados99 said:
Well thats not an easy one. But I don't really think that's the issue here. If she isn't living in an old house, then there is very little chance of a problem with the curcits. You should ask her if she had any random power breaks or such things in her house. Or light bulbs going wrong too fast. But as I said, I don't think thats the problem. It will be the port, I just mentioned the voltage as a possibility, and the thing what you should keep in mind.
So I suggest Her buying a wireless charger, as her phone is an S7, she can do that. But if I were in her situation I would bring it for a check to Samsung, or wherever she bought the phone (ofcourse if she still has a guarantee as I mentioned earlier). To tell the truth, as I see the problem is with the port, and depending on what you said, I don't think a home solution or buying another charger would be enough in this case.
That's why I mentioned trying wireless charging, because thats not using the port. I hope she can get the problem fixed soon. Poor girl without a phone...
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Click to collapse
Yeah, I would've sent it to warranty if she had any. She doesn't know much about phones so I feel responsible with this matter.
I think wireless charger is the best solution.

doriandiaconu said:
Yeah, I would've sent it to warranty if she had any. She doesn't know much about phones so I feel responsible with this matter.
I think wireless charger is the best solution.
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Yeah I think so too. And you know. There is the swag in that She can show to friends like: "Look my phone is charging without plugged in" or something like that.
Hope that really will help Make sure to send feedback if you fixed it somehow. I'm now planning to buy an S7, so I hope this is a one-of-a-kind problem.
Anyways Good luck really. If she buys a wireless charger make sure she is buying an original Samsung one, because that has fast charge included, and it will sure not ruin the phone.

I'm the one buying stuff here. Haha. Not interested in second hand/fake/refurbished phones.
She got the phone unsealed with "one hour use before" from a local "dealer". I don't approve this and I don't trust him. Apparently he's a good friend with some of her family's friends.
Still returning a phone after one hour of use is not something someone would do if it was working ok. He told me the other user loves Apple more.
Even though i think the other user didn't notice the voltage issue, as it took almost a year for me, until the first charger broke down.
But i prefer sealed products. Even though they don't have warranty as I flash a lot of stuff.
I'm also interested in buying an S7. I have been for the past year. But unfortunately I had to support my mom with some "donations". It's a damn good phone.
Will write here once I manage to get the Wireless Charger. Thank you for your help.

doriandiaconu said:
I'm the one buying stuff here. Haha. Not interested in second hand/fake/refurbished phones.
She got the phone unsealed with "one hour use before" from a local "dealer". I don't approve this and I don't trust him. Apparently he's a good friend with some of her family's friends.
Still returning a phone after one hour of use is not something someone would do if it was working ok. He told me the other user loves Apple more.
Even though i think the other user didn't notice the voltage issue, as it took almost a year for me, until the first charger broke down.
But i prefer sealed products. Even though they don't have warranty as I flash a lot of stuff.
I'm also interested in buying an S7. I have been for the past year. But unfortunately I had to support my mom with some "donations". It's a damn good phone.
Will write here once I manage to get the Wireless Charger. Thank you for your help.
Click to expand...
Click to collapse
Okay so hi again! Just a quick update here. Maybe if someone reads later. So I was watching this video for fun:
There is a part of the video where he disconnects the battery. He clearly says that the micro-usb port and the wireless charging part is connected with a different cable. Thus the wireless charging still works, even if the port is broke.
I thought it was good to mention this, I was sure about this before, but here you can see clear confirmation on it. The part in question is somewhere in the middle of the video.
So if you manage to screw up your port, wireless charging will be still functional for sure!
Hope I could help!
Tados

Everything works fine with the wireless charger!
Thanks!

doriandiaconu said:
Everything works fine with the wireless charger!
Thanks!
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Click to collapse
I'm glad it worked Happy I could help

Mate 9 battery replace

Hey, after replacing a battery i cant charge my device.
When i plug the charger it start charging and stoppes
Now when i plug the charger the device crashes.
Anyone can help solving the problem? Thanks alot

Tomeralp said:
Hey, after replacing a battery i cant charge my device.
When i plug the charger it start charging and stoppes
Now when i plug the charger the device crashes.
Anyone can help solving the problem? Thanks alot
Click to expand...
Click to collapse
Your device should've been under warranty why did you have to replace it

XERO_Racer said:
Your device should've been under warranty why did you have to replace it
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Click to collapse
Because the device was shutting down at 70% and i needed a fast solution

Tomeralp said:
Because the device was shutting down at 70% and i needed a fast solution
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Click to collapse
I’m assuming you performed all the correct diagnostic procedures before swapping the battery? (Factory reset, rebooting etc.)
Doesn’t make sense to me that you just decided to change it when it would’ve been clearly covered under warranty, could’ve borrowed a device from someone or used an old device until you got it repaired by Huawei
The only thing I can think of is do another hard reset/factory reset, if it still does the same thing, then I would just look and see if you made a mistake somewhere while replacing the battery other than that can’t really give you any other solution, kinda screwed yourself up at that point, not to sound mean but I’m just being honest, a simple warranty repair would’ve saved you the headache

Where exactly did you buy the battery? I had a hard time finding an oem battery for the mate 9.
Im about to replace my screen, so I bought new screen, and battery cover. Was looking for battery. Everything I found was fakes or third party stuff.

Sounds like it's a dodgy battery or power connector? Retrace your steps through the procedure to make sure you have followed everything. You may have missed a connector off or something. Let us know how you get on and what the solution was.

intruda119 said:
Where exactly did you buy the battery? I had a hard time finding an oem battery for the mate 9.
Im about to replace my screen, so I bought new screen, and battery cover. Was looking for battery. Everything I found was fakes or third party stuff.
Click to expand...
Click to collapse
This is easily one of your best bets for a replacement battery:
https://www.ebay.com/itm/Original-B...var=562920489057&_trksid=p2057872.m2749.l2649

Maybe the battery is faulty! I replaced mine with 3 battries 2 were fakes and one is close to the original, but didn't have any issues.
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