Hi guys,
I have the the following problem:
When I enter Phone -> People on the top of the list I have "My profile" contact. That's my business card that I often need to share and to some point it worked good. But recently I think it bugged.
There are 3 mobile phone numbers, a couple addresses etc, emails, while I have entered only 2 of each - home and work. Some appear almost true, but some are wrong (maybe I edited something and it saved it). Thing is I can't seem to remove that fake info...
I have/use only Google contacts (no SIM or Phone contacts - unticked).
When I enter to edit my contact information it looks just as I want it - just the Work and the Home info. But when I Preview it after save the bug appears + when I try to share it I have a really looooong list of ticks to undo...and sometimes mistakes happen because of this
I tried fixing it from Browser, but the info in there looks OK as well...
Running stock S4 EU. No root and any modding.
So if anyone any ideas? Don't really want to refer to Factory reset and set up everything all over again
Related
My problem is very similar to the one described here, However I don't want to fix it, I just want to TRY and retrieve my contacts!!!!
I am looking for the contact data files in WM 6.1 (in other words, the outlook data files that are probably hidden).
Backstory: The resident idiot here (ME) neglected to sync his phone and back things up for, oh, about 3 months. (yes, you know what comes next, and I fully deserve it!).
The phone has now stopped working... Specifically, the Phone application, contacts application, and calendar application. The rest of WM is working fine, except that there is something causing it to run sluggish. AND the phone will not sync. It will connect, but it refuses to sync. Nothing was done to cause this failure, other than waking up one morning.
SOMETHING is corrupted, but I don't think its the actual data file (logic for that is below), SO before I hit the hard reset.... I thought I might try to back it up manually..... what do I have to lose?
A few more specifics:
1. Samsung i770 running WM 6.1 (but I think more of a WM specific issue than a i770 issue). Activesync 4.5 will connect, but it will not sync contacts.
2. When the phone booted for the first 20 or so times after the problem appeared, an error message would across the screen as soon as the desktop was loaded, but far too fast to make out any of the words.
3. Trying to load contacts, calendar, or the phone application produces absolutely no result. No error message, to hung process, nothing.
4. The messaging application works fine, BUT any attempt to load a contact from within fails. Again, no error message, just... nothing happens, it's like you never clicked it....
5. The radio antenna in the top bar says that it has no service.
6. NOW the error message is no longer flashing by the screen when you boot the phone, but all other symptoms remain.
7. Despite the fact that the radio icon and status indicator claims there is no signal, I can send and receive text messages (I just have to enter the number manually).
8. Once, very recently, without doing anything, an error message appeared and STAYED on the screen. Shape of the text looks about right for the message that previously has been flashing by on the screen, I think they are one in the same.
"Shortcut Target"
"error opening the shortcut or locating the target filename."
ANY THOUGHTS? Primarily I'm looking for the contacts data file (I don't care about the calendar, but its probably in the same spot) to TRY back it up before I hard reset the phone.... BUT if anyone has any ideas about a cause or temporary fix to the problems, I'm all ears!!!!!!
I'd highly recommend trying Microsoft MyPhone, just to see if that can access your contacts. It may be that the contacts DB itself is knackered, in which case you obviously can't get anything back.
Worth a try
http://myphone.microsoft.com/
Good luck!
johncmolyneux said:
I'd highly recommend trying Microsoft MyPhone, just to see if that can access your contacts. It may be that the contacts DB itself is knackered, in which case you obviously can't get anything back.
Worth a try
http://myphone.microsoft.com/
Good luck!
Click to expand...
Click to collapse
Indeed it was worth a try. Connected via Wifi to install (can't use data plan, that requires "dialing" an internet connection, which must use the phone app).
Synced documents, txt messages, photos, and then said "Synchonization Successful". WOOHOO! all done.... OR NOT! checked online, NO contacts information. No Calendar information. Apparently MyPhone takes the stance of "if it won't work, just ignore it and report success".
Thanks, A very good thing to try, but no go
Unfortunately, I can think of a number of different ways that WM could be programed, each pointing to a different culprit for the problem. If it's straight DB access for each program, then the only conclusion is that the DB is knackered. But if there's a some kind of access control program that handles those things, maybe its just the program that's no good (hence the message that it couldn't load the target shortcut when the phone boots up).
Anyone have any ideas where to find the DB itself? I can always try the traditional (and very bad idea) of a file swap.....
Looks like this mystery will go unsolved... last chance to figure out where to find the contacts db file is. I'll probably be wiping it tomorrow, can't live without the phone much longer. Thanks for the suggestions so far!
Search for PIMBackup, that will enable you to save all your PIM related stuff and then restore it once you have a working device.
Edit
Forgot to say this doesn't require you to install anything, just save the EXE to your memory card and then use File Manager to run it on the PPC.
"Connecting to outlook...."
"Could not connect to Outlook."
Beautiful suggestion, I really thought I had the answer there... Thank you!
Seems to be that poutlook.exe is knackered, but that really would not explain why the Phone (cprog.exe) won't load...
PIM Backup log history is mostly what could be expected:
appointments failed - cant connect to outlook
call logs worked
contacts failed - cant connect to outlook
messages worked - "connected to outlook" (but thats a different db and a different connection app, tmail.exe)
speed dials worked
tasks failed - cant connect to outlook
So it comes down to this: PIM.vol is knackered, OR poutlook.exe is dead, and I'm not sure which. Anyone have WM 6.1 and feel like emailing me a copy of poutlook.exe? (powderkeg500 ~a~t~ gmail ^d0t^ com !)... I'm sure the versions may be a bit different... but *shrug* maybe it will work?.....
Does anyone know if I can simply copy PIM.vol to my computer, reload the device, and then copy PIM.vol back to the phone? If the answer is absolutely yes, then I can simply try that. But if the answer is no... I could be shooting myself in the foot
i think copying PIM.vol off and then back on might work, but i seem to recall it may require Total Commnader to get it back on as it's locked by the OS on startup - deemed a system level file i think.
i remember doing this once myself but can't remember that far back now.
Sorry for not sounding more positive. You might like to look at alol.net.br as they offer a free Exchange acount you access OTA and so your contacts would always be backed up in future.
Hello, everyone,
I hope this is the right forum, but please feel free to move it to the correct one.
My wife's HTC Dash (on a Rogers plan) began acting strangely yesterday. She said she was in the middle of texting when the Comm manager screen came up. When she finished her text, the shortcuts along the top of the screen were all missing, and when she tries to use them, it says something to the effect of "Error opening the shortcut of locating the target filename." I can't say exactly how this happened, since I was not with her at the time.
She can still send and receive text messages by highlighting the "Text Messages" section of the homescreen, and she can still access her contacts for calls and texts. The calendar can still be accessed through clicking on appointments in the home screen, but not through the shortcuts. Also, where the Comm Manager usually is on the home screen, it is now blank, but I can click on it and access the Comm Manager screen.
When I open the Start Menu, the only icon that remains is the T-Mobile "Set up Email" option. I can also not sync the phone to the netbook it's set up on. When I plug the phone in, it is recognized by the computer but in Mobile Device Centre program, it imply says "Error."
UPDATE:
I can plug the phone into the computer and it will be recognized. I can also use file explorer to see the files in the phone. Also, the phone will not let me change ring modes (Normal/Meeting/Silent/etc)
Has anyone had this issue before, and would a factory reset correct the issue? I told my wife it's likely she will lose her contacts, but she's not too concerned about it, since she can get those back easily enough. She just wants the full functionality back. She does not use the phone for email, so I can't speak to that.
Thanks for taking the time to read all this. I hope someone can help us!
Thanks
I'm sorry, but i can't help you with your problem, but you don't have to loose the contacts etc from the device as you are able to connect to a pc.
Find a program called 'jeyo mobile compagnion' you can download a demo from the official website,and you can make a back up of contacts, sms and call histtory
btw, afaik you probably have to make a hard reset (factory reset).
good luck!
Edit: I decided to do photos manually, but there are other issues still listed.
3. I have added and removed Facebook from Sync a few times, and fooled around a bit in other ways, and now - if I am going to send or call someone and I type a few letters of their name, they appear on the list twice. They do not appear on the list twice in Contacts. What is that about?
4. I moved all the contacts from my SIM over to my phone. Wonderful, but I do not want half of them on my SIM anymore. Deleting them from my phone accomplishes nothing. How do I delete people from my SIM contacts using an Android?
5. Where are the thumbnails it creates with the photos saved? When I remove and add a new one, is the old thumbnail deleted? For space concerns.
6. When it comes to USB, it seems I cannot get my USB to connect without it being in Debug mode, and two windows open up when I connect it. Is that normal?
A bunch of questions I know, but hopefully I can get some answers. Thank you!!
Woke up today, went to my call history and noticed that it didn't list any names. Instead it had everyones phone number. When I clicked a number to dial, it showed their name. So I reset the phone, numbers still showed. I cleared the list, and dialed a new person. Everything back to normal.
Then, when trying to call someone later on today, I noticed something else. All the links that I had made (Live + Facebook contact) were unlinked.
Anyone have a clue why this happened, or has anyone else experienced it? I hate having to relink everyone again.
Glad to know I'm not the only one that had this happen
Went thru the same process of rebooting & pulled the battery
The call history just mysteriously lost all association to the names?
New calls are showing up ok
I'm guessing that some AT&T system reset is the culprit
bmazloum said:
All the links that I had made (Live + Facebook contact) were unlinked.
Click to expand...
Click to collapse
+1 on this bit.
I've noticed that very occasionally those contacts whose name doesn't exactly match their Facebook accounts become unlinked and I have to re-link them. I have no idea why that happens and have never been able to attribute a cause.
Although not the same, I am having a problem with my contact pics on the People tile on the homescreen. It looks as though all the pics I added myself are showing up as blue squares , Facebook pics are showing up ok. When I go into my contact list all pics show up correctly.
This happened to me too once, I figured it was just a bug... That and the call history being delayed at times... Calls won't show up for a few minutes randomly... Had only happened about two or three times.
I had the same problem last night, too.
I guess that it is the problem came from Hotmail server. It was corrupt when syncing and then all my contacts were reset and sync again. It made Live contacts and linked-facebook contacts unlink...
Cmon MS, hotmail must be stable like rock or user will have this problem again
HAd same Problem
Just about a hour ago all my contacts unlinked and i als lost all my home screen contacts they just vannished from my home screen.
Did not encounter this issue but I do agree MS should improve the live mail service...
At least make contact editing as good as gmail...
i also encountered this waking up this morning.
Are any of you guys using Micro-SD cards? That could possibly be the cause of the problem
i am on a trophy, so yes, it's built into the phone with a micro SD. given the amount of people who all experienced this at about the same time, i would say it would be something to do with the server.
Oscardog777 said:
Are any of you guys using Micro-SD cards? That could possibly be the cause of the problem
Click to expand...
Click to collapse
I have the phone over a month and not having this problem so far until yesterday... So I dont think it is the SD Card problem...
/I have a HD7
About 2 minutes after my first post I noticed that this exact problem had happened to me (my gf had called, and in the call history it simply listed her number and not her name). I remembered that last night while configuring my email settings, under my windows live account it said "not synced" or something like that. Naturally, I did a long press and hit "sync." When it synced, it must have for some reason set everything back to default. This was probably the cause of my problem; I agree it must be some sort of Hotmail/Windows Live sync issue.
Happened to me too, 4x already. My Samsung Focus Windows Live contact becomes unlinked with my previously linked facebook contacts everytime i will sync in hotmail tile. I am annoyed as I have to linked my facebook contact with windows live contacts everytime. Do you have any idea why is this so?
Could someone send this feedback to MS?... Cause my English is not good enough...
I'm on the Omnia 7, bought it especially not to have microSD problems. And seeing how it all happened in this past day, it's gotta be a Windows Live problem. Unless we all installed the same person
It's kinda freaky, Microsoft being in total control, they could just brick all our phones overnight while we sleep.
Throw my hat in the ring too...all contacts in calls list appear as phone number and all contacts/facebook links unlinked. Not too big of a deal but kinda weird.
Happened to me too over the weekend. HD7 with original SD card. Lost my contact tiles from my start screen, lost all links between contacts and facebook friends where the names weren't the same.
If this happens again I'm going to change all my contact names to match the facebook names so they match themselves up, because doing it manually is a pain.
Casey_boy said:
+1 on this bit.
I've noticed that very occasionally those contacts whose name doesn't exactly match their Facebook accounts become unlinked and I have to re-link them. I have no idea why that happens and have never been able to attribute a cause.
Click to expand...
Click to collapse
I had exactly the same problem for the first time yesterday. Weird.
Add me to the list. Also emails I deleted on my Hotmail inbox are still showing up on the phone.
Today after so many days finally i got miui 12.0.3 and i updated. Everything was good except when I thought to call my gf. Dafuq. The entire call log was filled with plain numbers instead of Names and that was really distressing. I checked the contacts, the numbers were there but the same would not be reflected in call logs. I tried every trick in the book but before clearing data of Phone (contacts and dialer) app I thought to take a backup of my contacts but when i went to settings and pressed export Dafuq again, the app showed that no memory card found. Now this is really strange because earlier it didnt ask for it. I tried using another f1 at home (unupdated) and it didn't have this problem. So now i started thinking out of the box. I downloaded mi contacts and dialer 12.2.2.1 from apkmirror and installed it. Now the sdcard error was gone but yet it didnt show my call logs. Now i exported all contacts to device. Cleared the data of Phone (contacts and dialer) app and then imported the backup. The importing took around 20 mins and then everything was back to normal. Hope this helps somebody.
Thank u
Simple and 1000000% working way(i talked to a MI executive for this)
1. If you have already cleared data and cannot see anything on the dialer app(just black screen) then restart your device. Then you would be able to see everything.
2. Then go to contacts and tap on 3 dots on top right and open settings.
3. Go to 'more' option and select Rebuild Index Data
Note- Rebuilding will take a lot of time depending on how much contacts you have. Mine took 15-20minutes for 2000 contacts soo have patience.
Done