[Q] [HELP] Kies Firmware Update Failed - Galaxy Note 10.1 Q&A, Help & Troubleshooting

Hello,
I just updated the firmware of my brand new Note 10.1 (N8000) using Kies, which seems to have failed - I can't even turn the device off. I'm a quite experienced computer user, but brand new to Android. Any help or feedback would be very much appreciated (esp. how I can at least turn off the device).
Problem Description:
I have a new Note 10.1 (a German device/I'm in Germany using the Vodafone network, but I guess that shouldn't matter) and installed Kies today. The application identified a new firmware and suggested an update, which I did via USB. Everything appeared to have gone all right - the file got downloaded, transferred to the device, which then showed that it was installing the updates (something like 95 items). No error message. The device then booted, and that's where it seems to be stuck: since then, the device is in an endless loop: Screen is black, a swirling animation comes up, than the Samsung Logo, which stays for like 12 seconds, the screen goes black and it starts from the beginning (in total the loop takes like 15 secondes). Kies cannot connect to the device, and I can't even turn it off, it's just stuck in this endless loop.
Before the update, the device was neither modified nor rooted (I only installed a few apps), and there was no error message during the update (at least none that I saw).
Can anyone help???

Get the firmware file from sammobile and flash with odin. You can find a lot of how to regarding Odin, just do a search and you will find a movie or tutorial.
Here is the fw
http://www.hotfile.com/dl/178817278/616d7ef/N8000XXBLJ9_N8000OXABLJ9_DBT.zip.html
The link is from sammobile, not a mirror, so it's safe.
Or you could just return it for an exchange.
Sent from my GT-N8010 using Tapatalk 2

To turn off, just press power until it turns off (about 10 seconds)...

Kies firmware failed N8010
ultramag69 said:
To turn off, just press power until it turns off (about 10 seconds)...
Click to expand...
Click to collapse
Hi there, I have the same problem but with N8010, after firmware update witch FAILED , my N8010 shows .... Firmwareas encountered an issue , Try to recover with Kies...
No way to recover with Kies, I've tryied with Odin flashing the original firmware Ics 404 " Odin flash PASSED, N8010 restart after flashing first start " Samsung note 10.1.. " but no going further it statck ther, I flashed again in Odin Jb 4.1.2 ... Odin Pass, N8010 reboot , Samsung note 10.1 go further Sound and Samsung logo come up but it stack there, I can not turn my N8010 off, if I push the Power botton it reboot again and stack after the souns and Samsung logo!!!
I can enter in Download mode for flashing again but can not get my N8010 further , Please HELP!! " dont know what to do .
ThankYou in advantage
Greetings
Joey

EagleTalon1 said:
Hi there, I have the same problem but with N8010, after firmware update witch FAILED , my N8010 shows .... Firmwareas encountered an issue , Try to recover with Kies...
No way to recover with Kies, I've tryied with Odin flashing the original firmware Ics 404 " Odin flash PASSED, N8010 restart after flashing first start " Samsung note 10.1.. " but no going further it statck ther, I flashed again in Odin Jb 4.1.2 ... Odin Pass, N8010 reboot , Samsung note 10.1 go further Sound and Samsung logo come up but it stack there, I can not turn my N8010 off, if I push the Power botton it reboot again and stack after the souns and Samsung logo!!!
I can enter in Download mode for flashing again but can not get my N8010 further , Please HELP!! " dont know what to do .
ThankYou in advantage
Greetings
Joey
Click to expand...
Click to collapse
I'm having the same issue!!!!!
Kies failed! Odin PASS and stuck in the logo!, it doesnt boot!

You may need to go into recovery and wipe data/cache partition. This will wipe your internal memory of everything but you will get an operational note...

Related

I think I bricked my son's tablet!

Crap!!! I hope someone can help me. I was trying to upgrade my son's tablet using odin and a stock 4.04 rom from here :Samsung P5100 / P5110 / P5113 Galaxy Tab 2 10.1 Complete Stock Firmware. The first one for the P5113.
Anyway, everything seemed to be going okay following the directions and then a failed came up in the first box in odin was red. I repeated it and it appeared to be stuck. The tablet was in download mode and the blue line had only progressed about a quarter inch. I heard the usb disconnect and reconnect sound and I tried to initiate it through odin again but the tablet wasn't responding. I stupidly on plugged the tablet and tried to power it down. Now I can't do anything. Can't get into recovery or download mode. The tablet is stuck on the screen and has this message with a picture of a tablet then a yellow triangle and a computer. Here is the message: Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again. Kies won't recognize the tablet and when I click on emergency firmare recovery it just asks for PC code. I am stumped. I am not familiar with Samsung at all. Also, the message on the screen won't disappear. If I hold down power it won't turn off, the screen will go black and then the message will come right back so I'm afraid the battery will be dead soon and then I will be totally out of luck.
The tablet is a wifi only P5113 Tab 2 10.1.
http://support.t-mobile.com/docs/DOC-4484
Not your device but its should be similar. Hope it works for you.
No luck so far, is there no way to get past this screen?
Not that I know of to be honest, You need to get into download/recovery .... Hopefully someone else more knowledgeable will come up with something !
How old is the tab ?
EDIT :
Will ODIN connect ... When you get that firmware error screen ?
Sean_Seany said:
Not that I know of to be honest, You need to get into download/recovery .... Hopefully someone else more knowledgeable will come up with something !
How old is the tab ?
EDIT :
Will ODIN connect ... When you get that firmware error screen ?
Click to expand...
Click to collapse
No nothing, windows does recognize it and will install the driver. But Odin doesn't show anything happening and Kies just shows connecting. When you select emergency recovery in Kies it will stop trying to connect and bring up a dialog box asking for a recovery code. Apparently if the failure would have happened during a legit upgrade using Kies it would have generated an error code for recovery. Is there no way to repair this? Thought Samsung devices were suppose to be so easy to customize? Please help my son is pretty pissed.
Sent from my icrap 2 using Tapatalk HD
Update!!!
I was able to get odin to connect to tablet and I got cwm recovery installed so it no longer boots to the failed firmware screen and I can get into recovery. My question is which firmware do I install?? The tablet is a Galaxy Tab 2 10.1 P5113 wifi only. Is the P5113UEBLH3 firmware the correct one? It says it was provided by Cellular South which confuses me since the tablet is wifi only.
Update 2!!!!!!!!!!!!!!!!!!
Success!!! Got into download mode and was able to load the stock 4.04 firmware and life is good again. Thanks to all that helped.
One thing. Always update your table with OTA or Kies. ODIN breaks the warrantie
Sent from my GT-P3110 using xda premium
Sweeeet ! Well played :good::good::good::good:
Same issue, different solution...
cruise350 said:
Update!!!
I was able to get odin to connect to tablet and I got cwm recovery installed so it no longer boots to the failed firmware screen and I can get into recovery. My question is which firmware do I install?? The tablet is a Galaxy Tab 2 10.1 P5113 wifi only. Is the P5113UEBLH3 firmware the correct one? It says it was provided by Cellular South which confuses me since the tablet is wifi only.
Update 2!!!!!!!!!!!!!!!!!!
Success!!! Got into download mode and was able to load the stock 4.04 firmware and life is good again. Thanks to all that helped.
Click to expand...
Click to collapse
I bricked my device from Odin while trying to revert from a CM10.1 nightly to stock JB. Device picked up in Odin, but would not flash... unless I reboot the device after I clicked start in Odin. Dunno why, but it loaded stock firmware on the error screen... don' ask me how...
I have experienced this. Run ODIN, then connect your devices to the computer. When ODIN detect it, unplug and then replug your device. When ODIN back detect it then flash.
Recent versions of Odin work the other way around. First plug then open. Older like <1.87, first you open the program then you plug device. Glad it got solved.
Sent from my HTC One VX using xda premium
I have also hit this screen several times while playing with roms, this is a fairly common example of "softbrick". Fortunately for me, Odin had no problems connecting, and then simply flashed an oem rom. I have not been able to hard brick this thing, which is a huge surprise considering all the flashing I've done. Frankly I'm surprised it hasn't blown up like an iraqi IED yet lol!
This is a good thing! It means that Samsung built in a good failsafe. It just means you hosed your rom install all the way down to the bootloader. Easy to recover from
Glad ya learned to fix it!
Big problems with my Samsung Galaxy Tab 2 10.1
cruise350 said:
Crap!!! I hope someone can help me. I was trying to upgrade my son's tablet using odin and a stock 4.04 rom from here :Samsung P5100 / P5110 / P5113 Galaxy Tab 2 10.1 Complete Stock Firmware. The first one for the P5113.
Anyway, everything seemed to be going okay following the directions and then a failed came up in the first box in odin was red. I repeated it and it appeared to be stuck. The tablet was in download mode and the blue line had only progressed about a quarter inch. I heard the usb disconnect and reconnect sound and I tried to initiate it through odin again but the tablet wasn't responding. I stupidly on plugged the tablet and tried to power it down. Now I can't do anything. Can't get into recovery or download mode. The tablet is stuck on the screen and has this message with a picture of a tablet then a yellow triangle and a computer. Here is the message: Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again. Kies won't recognize the tablet and when I click on emergency firmare recovery it just asks for PC code. I am stumped. I am not familiar with Samsung at all. Also, the message on the screen won't disappear. If I hold down power it won't turn off, the screen will go black and then the message will come right back so I'm afraid the battery will be dead soon and then I will be totally out of luck.
The tablet is a wifi only P5113 Tab 2 10.1.
Click to expand...
Click to collapse
Hi, my problem is identical. I have a samsung galaxy tab 2 10.1 and after a failed update with Odin the message was:Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again. I try again with Odin and nothing. I used Kies, and nothing. Then i saw a reference to the md5 philz_touch_5.03.7-p5110.tar.md5 and i use it with Odin. Sucess but the message was RESET. Everithing disappeared from screen except the battery logo. The tablet is always on and with that image. The volume buttons and power don't work and it is not detected.
I'm affraid the thing is bad.
Can you help? Thank you.
Djadomor
Hey cruise, would you happen to still have the file you used on your son's box? The only page I can find won't let me in.

[Q] Samsung galaxy S2 firmware error (bricked?)

Greetings;
Tonight, my friend and i wanted to root her phone... (Samsung Galaxy S2)
Unfortunately, not everything went as planed..
Files downloaded: Odin, SuperSU rooting, cm-11-20141119-NIGHTLY-i9100 and google apps and kernel..
First, we flashed kernel via Odin..then installed SuperSU from the recovery...Then the installation for Cyanogenmod11 failed...After that, the phone would not turn on..
Then, we downloaded firmware of the S2...flashed it via Odin..it stoped at 90-95% (or something like that)..and it said FAILED..
Then she turned off her phone..and the error appeared..“Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again“.
..She couldn't get pass that message..She turned of her phone, got the battery out for 10 sec.. She cant enter the download mode nor the recovery mode..
Please..i beg you for some help.. ..I would hope that this resolves with a successful fix..i wouldnt want to be responsible for anyone's phone nor do i wish to see her disappointed...
Thanks in advance
Cheers

HELP! Firmware Upgrade Encountered an Issue! GT-P3100

I searched most of the web for a week now, trying to figure out how to fix my Tablet on this nightmare.
so before it all began, i left my Tablet charging in midnight, left it in stand-by mode for 12 hours (yes i slept for 12 hours). when i woke up, it was on shutdown mode. i don't know why, i tried opening it, but it was stuck on Samsung Logo for nearly 2 mins. then i tried re-restart it again, and then i was stuck on "Samsung Galaxy tab 2 7.0". I can charge my Tab and it only has 80% battery for some reason. and so i asked someone from Yahoo Ask about how to fix this problem, i couldn't go to Recovery mode or start my tab, but everytime i try, it'll only get stuck at "Samsung Galaxy tab 2 7.0". Now, this guy said i should download a custom os or firmware or smth. (Forgot). and then i downloaded Odin, and a Firmware. for my GT-P3100.
I know i made a mistake, since i wanted to already fix my problem, i went to try anything i didn't actually know of. Now i have a problem, I didn't listen to "Don't turn off target" thing, and i shutdown my tab in the middle of using Odin, since most of the tries failed, Now i got the Firmware upgrade encountered an Issue.
I Tried using Samsung Kies to fix the issue, but it'll only get stuck on Connecting... i tried reinstalling the Drivers but nothing happened, then i uninstalled Kies. and then i download firmwares that might help me with my problem. but most of them failed.
i have 2 Firmware Stock for GT-P3100 Philippines. I really want to get my tab fixed already without a technician repairing it for me. so can you guys help?
I'm about to Download and try Jellybean Firmware, I Don't know anything about this problem nor these firmware. since i couldn't connect to Kies, i only tried fixing it on Odin.
Most of the Firmwares i tried failed. and every time i want to find some thread with the same problem as mine, i couldn't find anything.
i tried everything and it still wont work.
HELP!
._. It happened to me when i deleted System using the recovery mode e.e You should call samsung or buy another tablet ~i have 1 p3100~
Sent from my SM-G800H using XDA Free mobile app
Eddy_0205 said:
._. It happened to me when i deleted System using the recovery mode e.e You should call samsung or buy another tablet ~i have 1 p3100~
Sent from my SM-G800H using XDA Free mobile app
Click to expand...
Click to collapse
if i ran out of options, i have no choice but to get it fixed by some pro. i don't really know how it happened to my tablet : (
............................
HELP
Can someone help me, because I have a tab same isseu
I have GT-P3100 SamsungTab 2 (7''). Due to some reason its unable to boot normal and stuck at bootup logo.I try open recovery mode but fail.
I open download mode and try update firmware by ODIN3. But fail as USB and set disconnected in middle. After that phone unable to boot in download or recovery mode and always shows "Firmware upgrade encountered an issue. Please select recovery mode in kies & try again."
I tried again with ODIN but unable to flash firmware. Tried CWM & firmware MD5 files but all fail. On ODIN3 (3.07) it shows success in tool but actually no impact on set. When try with ODIN3 (1.85) it saying fail to write NAND.
Is any way i can correct my Tablet?
Any suggestion will be welcomed.
Thanks in advance
Umamkgf

GT-8010 16GB Stuck in Samsung logo, cannot enter in recovery mode

Hi Guys i need help, i am trying to figure this out but i am not getting any luck.
The tablet has working fine with the stock firmware it has the 4.0.4 one day the battery runs out and when i try to boot up after battery load the tablet stays on the samsung logo until the battery runs out.I have try to enter in recovery mode but it failed back to samsung logo, i can enter in download mode only.
Can some one give a link to download de firmware version 4.0.4, i have try the latest version 4.4.2 with odin but it stil stuck on the samsung logo.
If the version 4.0.4 or the latest 4.4.2 do not work, maybe is an emmc problem but i am not sure.
Regards,
Diogo.
DE German firmware .
Not see any 4.o4 on sammobile .
Hi,
In Sammobile portal do not have this older version i cannot find any were in the web, the links are all dead.
Can some one help me find this older stock rom?
hi, any solution??
Yes as posted multiple times .
Flash stock firmware .
The same happends to me. The tablet stucks on "Samsung Galaxy Note 10.1" logo and a "stop-clock" icon appears when it's charging. I can't access to Recovery Mode, only to ODIN mode.
With ODIN I tried to flash several ROMS, including the STOCK ROM from several countries, and no one works. I change the recovery, the bootloader, the rom, and everything that I thougt, but nothing works. In ODIN, appears to success, but really not.
Someone solve it?

Can't repair software of Samsung galaxy s6 edge

Hello there, I am already more than 3 days trying to download stock firmware for my phone, every day another problem, on the beginning it was always fail while trying with Odin, then I was try another firmware it was downloaded but stucked on update 32%.i understand it can be wrong firmware, I tried other methods, I was add pit for Samsung galaxy s6 edge G925F. Downloaded but didn't help, I tried another firmware for other region it was downloaded, even no fail, but stucked on erasing. I tried recovery mode (volume up-home-power) cant access it. Today I try again, all the time stuck on Initialization.
Note I tried different Odin version.
USB on laptop there's two, 2.0 and 3.0(blue)
The time it was succeed without fail it was on the black USB 2.0
So now even completely can't start to download firmware.
Also I was try to download Twrp after it was nearly succeeded and stucked on erasing, hoping that I can access recovery mode to wipe everything, but Twrp stucked on logo.
After all that I can't do nothing.
I still can access downloading mode and phone stuck on logo if I put it on the charge.
I hope I was give right and enough informations to help me solve the issue.
I appreciate any help
Willy1993 said:
Hello there, I am already more than 3 days trying to download stock firmware for my phone, every day another problem, on the beginning it was always fail while trying with Odin, then I was try another firmware it was downloaded but stucked on update 32%.i understand it can be wrong firmware, I tried other methods, I was add pit for Samsung galaxy s6 edge G925F. Downloaded but didn't help, I tried another firmware for other region it was downloaded, even no fail, but stucked on erasing. I tried recovery mode (volume up-home-power) cant access it. Today I try again, all the time stuck on Initialization.
Note I tried different Odin version.
USB on laptop there's two, 2.0 and 3.0(blue)
The time it was succeed without fail it was on the black USB 2.0
So now even completely can't start to download firmware.
Also I was try to download Twrp after it was nearly succeeded and stucked on erasing, hoping that I can access recovery mode to wipe everything, but Twrp stucked on logo.
After all that I can't do nothing.
I still can access downloading mode and phone stuck on logo if I put it on the charge.
I hope I was give right and enough informations to help me solve the issue.
I appreciate any help
Click to expand...
Click to collapse
You should identify the exact device model.
Then check to download the stock Samsung firmware for this model.
You can read about it here:
[Stock Firmware] Official Stock Firmware for ALL Galaxy S6 Edge Variants [Latest]
Reserved
forum.xda-developers.com

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