Problem with calls - HTC One S

Ok Im getting this problem few times now.
Someone is calling me, I pick up, but I dont hear anything... Thats different people, so I start thinking its my phone.
What could cause it?
How to check it?
How to fix it?

I have a very similar problem, but its only when my wife calls. Lmao. It actually is her phone though. She has to take it back to T-Mobile to get it replaced due to a manufacturer defect.
Sent from my HTC One S using Tapatalk

InVaLiD. said:
I have a very similar problem, but its only when my wife calls. Lmao. It actually is her phone though. She has to take it back to T-Mobile to get it replaced due to a manufacturer defect.
Sent from my HTC One S using Tapatalk
Click to expand...
Click to collapse
For me - its been different people, so I assume its my phone.
I dont want to bring it to warrany... for two main reasons
1. Custom rom... Have to flash/backup all. Im not "everyday flasher"
2. It never takes less than 2 weeks without a phone...

Related

issue/problems with screen touch

Hey, I have problems with my screen. I cant pull the ring in bottom to unlock screen and taking pictures or start videorecord. and a lot of things in the screens bottom. I have to try 3-6 times before it respond.
I am a regular user of touch screen so I am not that amataur. Do u think the screen is broken or software? any one else with this problem?
The first phones made have this error. The man in shop told me. so its a production error. i must wait about 14 days to get it back.
Maybe its possessed by the devil.....666Lucifer
Sent from my HTC Sensation 4G using XDA Premium App
joemm said:
maybe its possessed by the devil.....666lucifer
Sent from my htc sensation 4g using xda premium app
Click to expand...
Click to collapse
lol !
While we are talking about the screen here, has anyone had problems accepting calls? On very hot days, when the phone heats up a bit in the pocket, I am completely unable to accept a call - the screen simply doesn't respond, but does so after the phone call attempt has ended.
I am though scared to contact customer support since my Desire is still in repair (sent in 3 times) since end of March.
joemm said:
Maybe its possessed by the devil.....666Lucifer
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Yes that must be it. Gods revenge..hehe.
Froschfinger: sounds like you have the same problem as me.
Takk for det, you are having the same heat problems like I do? Wasn't really keen on walking through all the touchscreen-related threads in detail, but didn't find out about heat problems of others so far. I have one of the early Vodafone devices.
check here: http://forum.xda-developers.com/showthread.php?t=1140997
they are talking about the same thing, maybe you'll find a solution.
I have the same problem, its actually pretty random and doesn't always happens but is getting annoying.
I contacted customer support to probably find a solution to the problem. She told me to do a soft reset, i.e. pull out the battery while the phone is running, leave it out for some minutes and insert it again. Furthermore she told me that older sim cards can cause problems with newer phones, something I hadn't heard of before (she was talking about three to four years old sims). So far haven't had any problems with unresponsiveness, but an unnoticed shutdown, plus it's significantly colder outside so it might not happen too soon again.
After update 2.3.4 the problem is gone. screen working perfecktly.
Froschfinger said:
I contacted customer support to probably find a solution to the problem. She told me to do a soft reset, i.e. pull out the battery while the phone is running, leave it out for some minutes and insert it again. Furthermore she told me that older sim cards can cause problems with newer phones, something I hadn't heard of before (she was talking about three to four years old sims). So far haven't had any problems with unresponsiveness, but an unnoticed shutdown, plus it's significantly colder outside so it might not happen too soon again.
Click to expand...
Click to collapse
Capacitive touch screens don't like heat. You have static problem which in conjunction with heat make phone unusable at times. Check fix for touchscreen thread, plus my thread on how to keep phone at bay, so it doesn't do it again.

Missing Calls?

I have noticed that some of my calls are not coming through. The past few days people have tried to call me, but said they got a busy signal. The phone never even rang. I also got an email today from a potential employer who said they called twice today... The phone was sitting on my desk right in front of me all day, and nothing. Is this happening to anyone else? What can be done to fix it? Im not in a place where im not getting service so I dont understand why its doing this?
Also, the other day I was having car issues and needed to call someone, when I went to call someone the phone showed the dialing screen, but never started to ring. I tried hanging up and redialing, but nothing worked. I had to shut down my phone and restart it. I can only imagine what would have happened if I really couldnt call out finally....
Really starting to hate this phone.
itsLYNDZ said:
I have noticed that some of my calls are not coming through. The past few days people have tried to call me, but said they got a busy signal. The phone never even rang. I also got an email today from a potential employer who said they called twice today... The phone was sitting on my desk right in front of me all day, and nothing. Is this happening to anyone else? What can be done to fix it? Im not in a place where im not getting service so I dont understand why its doing this?
Also, the other day I was having car issues and needed to call someone, when I went to call someone the phone showed the dialing screen, but never started to ring. I tried hanging up and redialing, but nothing worked. I had to shut down my phone and restart it. I can only imagine what would have happened if I really couldnt call out finally....
Really starting to hate this phone.
Click to expand...
Click to collapse
It sounds like a reception. Do you have good signal? What about Wi-Fi calling?
I have never had that and have had nothing but the sweetest reception, I do get dropped calls but that's T-mobile for ya.
All day I have between 3-4 bars of service, so im not sure what the problem is
Im also having trouble calling out. Ill dial the number, and the phone will beep and disconnect the cal. I have 3 out of 4 service bars....
itsLYNDZ said:
Im also having trouble calling out. Ill dial the number, and the phone will beep and disconnect the cal. I have 3 out of 4 service bars....
Click to expand...
Click to collapse
Try replacing your sim card? Or if you're on stock then call T-Mobile might be a hardware issue.
Sent from my SGH-T989 using xda app-developers app
erikmm said:
Try replacing your sim card? Or if you're on stock then call T-Mobile might be a hardware issue.
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
Do you think switching to your rom might help? I want to try it but I'm waiting for the final version. I did have my sim replaced a few years ago by T-Mobile. I know they had to transfer all my stuff on to a new one. I have one laying around, is there anything I need to do to get it to work? Like switch my number to it?
You might want to try cleaning the metal contacts of your sim card with a pink eraser.
itsLYNDZ said:
Do you think switching to your rom might help? I want to try it but I'm waiting for the final version. I did have my sim replaced a few years ago by T-Mobile. I know they had to transfer all my stuff on to a new one. I have one laying around, is there anything I need to do to get it to work? Like switch my number to it?
Click to expand...
Click to collapse
If you're on stock I think your best bet is to either get sim replaced before flashing cus if its a hardware issue then you will have to get it replaced.
As for the sim card if it's new then just call them and they'll activate it if it's used before then it won't work anymore and you'll have to buy one
Sent from my SGH-T989 using xda app-developers app
I called Tmobile a few weeks ago and had them activate a new sim card I had. Didnt have this issue until just today when I tried to make a call and got "call ended" everytime I tried to call out. What else could the problem be? Im running your rom now also...
Is anyone else having this issue? Its getting really annoying! I had to dial my friend 5 times before it actually went through.
Found this thread where it describes perfectly whats going on with my phone.. http://forum.xda-developers.chttp:/...editpost&p=29453252om/showthread.php?t=630652 Seems like Gingerbread phones are experiencing this more...
Never had this issue. As suggested you may have to replace the phone as it could be faulty hardware.
Sent from my SGH-T769 using Tapatalk 2
rbeier1221 said:
Never had this issue. As suggested you may have to replace the phone as it could be faulty hardware.
Sent from my SGH-T769 using Tapatalk 2
Click to expand...
Click to collapse
I was worried about that, but I dont know how to get rid of the custom rom I have an unroot.
Well, might suggest this thread:
http://forum.xda-developers.com/showthread.php?t=1591601
Sent from my SGH-T769 using Tapatalk 2
Yeah, I just didnt want to do the "call tmobile and sit on the phone with them for an hour to troubleshoot" crap... Ugh...
Called Tmobile and they ended up screwing my phone up even more with their "troubleshooting" Told me to do a factory reset, but since I have a custom ROM, it just screwed more up. Now I cant even swipe past the unlock screen and there is no reaction to my touch. At least its finally screwed up enough to get them to send out a replacement. Now im trying to revert back to complete stock so I can send this one back to them when my new one arrives. So I guess problem solved in a way..
rbeier1221 said:
Well, might suggest this thread:
http://forum.xda-developers.com/showthread.php?t=1591601
Sent from my SGH-T769 using Tapatalk 2
Click to expand...
Click to collapse
Does this remove root? Just want to make sure I have everything In order to do to clean up my old phone for when my new phone arrives.
Yes. The thread is appropriately titled and returns to stock.
Sent from my SGH-T769 using Tapatalk 2

Should I get a replacement phone?

So I have had my s3 since around the 10th and I've loved it so far. Lately I have been having issues that surly aren't annoying but on the other hand im not exactly sure if a software update would fix anyone of these things. As of now I am not rooted at all and everything is stock. These are my main problems for the phone
1.) While texting on stock messaging app (I just love the stock app) the keyboard constantly freezes up while im texting
2.) Screen flickers yet not too drastically
3.) For some reason when I try to set my custom vibration pattern it only stays as the basic call vibration and only changes when im getting a phone call.
Like I said these issues really aren't drastic and im not sure if it really warrants a replacement phone at all. I talked to the VZW tech support and she said that its up to me really because I am deff able to get one for these issues. The only thing that made me have second thoughts was the fact that she said most likely im getting a "certified like new phone" meaning that its basically been used before and im not sure if I should really trust it. Anyways im really on the fence about this so if anyone can give me some in sight id really appreciate it.
ps: I did factory resets and everything and it still has not fixed these issues
blackguy101 said:
So I have had my s3 since around the 10th and I've loved it so far. Lately I have been having issues that surly aren't annoying but on the other hand im not exactly sure if a software update would fix anyone of these things. As of now I am not rooted at all and everything is stock. These are my main problems for the phone
1.) While texting on stock messaging app (I just love the stock app) the keyboard constantly freezes up while im texting
2.) Screen flickers yet not too drastically
3.) For some reason when I try to set my custom vibration pattern it only stays as the basic call vibration and only changes when im getting a phone call.
Like I said these issues really aren't drastic and im not sure if it really warrants a replacement phone at all. I talked to the VZW tech support and she said that its up to me really because I am deff able to get one for these issues. The only thing that made me have second thoughts was the fact that she said most likely im getting a "certified like new phone" meaning that its basically been used before and im not sure if I should really trust it. Anyways im really on the fence about this so if anyone can give me some in sight id really appreciate it.
ps: I did factory resets and everything and it still has not fixed these issues
Click to expand...
Click to collapse
Sounds like something isn't right and about to go bad to me. I'd call VZW support and see if they will replace it.
Did you reflash stock image from Samsung site? I would try that before taking a chance of getting a CLN phone for the same reasons as you.
Sent from my SCH-I535 using xda premium
HHF2 said:
Did you reflash stock image from Samsung site? I would try that before taking a chance of getting a CLN phone for the same reasons as you.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
How do I go about that? im a noob flasher haha
HHF2 said:
Did you reflash stock image from Samsung site? I would try that before taking a chance of getting a CLN phone for the same reasons as you.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
They already confirmed that they are able to do so
Go-to the development sub forum and read the stickies. If it is your first time, I would even print them out and follow the instructions step by step.
Sent from my SCH-I535 using xda premium
HHF2 said:
Go-to the development sub forum and read the stickies. If it is your first time, I would even print them out and follow the instructions step by step.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
Ok thanks ill do just that. My final question now is does this count as rooting my phone? just in case I do end up sending back my phone I dont want there to be any problems with it
Turn off Settings | Display | Auto adjust screen tone to address the flicker problem.
The keyboard is probably searching predictive text; I've only used the stock KB for a few minutes. Wife and I use SwiftKey without any problems (including right now).
I have vibration disabled completely, so I can't even guess on that one (I can't even find the option you're talking about and I know I've seen it before!)
blackguy101 said:
So I have had my s3 since around the 10th and I've loved it so far. Lately I have been having issues that surly aren't annoying but on the other hand im not exactly sure if a software update would fix anyone of these things. As of now I am not rooted at all and everything is stock. These are my main problems for the phone
1.) While texting on stock messaging app (I just love the stock app) the keyboard constantly freezes up while im texting
2.) Screen flickers yet not too drastically
3.) For some reason when I try to set my custom vibration pattern it only stays as the basic call vibration and only changes when im getting a phone call.
Like I said these issues really aren't drastic and im not sure if it really warrants a replacement phone at all. I talked to the VZW tech support and she said that its up to me really because I am deff able to get one for these issues. The only thing that made me have second thoughts was the fact that she said most likely im getting a "certified like new phone" meaning that its basically been used before and im not sure if I should really trust it. Anyways im really on the fence about this so if anyone can give me some in sight id really appreciate it.
ps: I did factory resets and everything and it still has not fixed these issues
Click to expand...
Click to collapse
reason #2 is enough to try and get it swapped.
That is a hardware issue, and will only get worse.
I have had a dozen smartphones, and anything that CONNECTS stuff (headphone jack to the motherboard, cables connecting screens etc) only get worse until they stop working entirely.
Good luck!
blackguy101 said:
Ok thanks ill do just that. My final question now is does this count as rooting my phone? just in case I do end up sending back my phone I dont want there to be any problems with it
Click to expand...
Click to collapse
Flashing the stock image through Odin is not the same as rooting your phone. It would not trip the flash counter so you could still return it if you wish.
stevenjcampbell said:
reason #2 is enough to try and get it swapped.
That is a hardware issue, and will only get worse.
Click to expand...
Click to collapse
If it is a hardware issue and not the setting I mentioned, I agree, definitely return it without hesitation.
Rolo42 said:
If it is a hardware issue and not the setting I mentioned, I agree, definitely return it without hesitation.
Click to expand...
Click to collapse
Ya thanks for the suggestion I tried changing the setting yet the flicker isn't going away. Like I said its nothing big and if you aren't paying attention it isn't really that apparent it is there but your right I think I better exchange it before anything happens thanks for all the advice =)

[Q] Why doesn't my phone ring when someone calls?

Oftentimes, with full service, I will simply get a voicemail. The phone will not ring, and the caller will tell me that it went straight to voicemail on their end. This is with the phone completely idle. What is going on?
ul49 said:
Oftentimes, with full service, I will simply get a voicemail. The phone will not ring, and the caller will tell me that it went straight to voicemail on their end. This is with the phone completely idle. What is going on?
Click to expand...
Click to collapse
What rom....
omario8484 said:
What rom....
Click to expand...
Click to collapse
Sorry, should have mentioned that. Running stock everything.
My girlfriends one s did the exact same thing, she had to get it exchanged for another. The replacement works fine. I realize they're different phones but it's very similar to ours.
Sent from my HTC One XL
The strange thing is that this only happens intermittently, at seemingly random times...
Yeah, that's how hers was. Do you have the option of exchanging it for another?
Sent from my HTC One XL
Probably not at this point since I've had it about 4 months.
ul49 said:
Probably not at this point since I've had it about 4 months.
Click to expand...
Click to collapse
U must be on 1.85 or less..id say ifu cant get a replacement...root and switch roms
Can't root. Fully updated software.
I honestly think it's a hardware defect. You could try running the ruu on the phone to reset it to factory. If the problem persists you'll have to complain to your carrier about it and hope they get it replaced. Could also mention the battery dies in an hour to help persuade them...
Sent from my HTC One XL

6th replacement device. Got AT&T to send me a GS3

I cant believe I went through 6 devices.
The first 4 had the same problem. Old text messages would send themselves to the last 2 people I texted, at random. 4 in the afternoon or 3 in the morning. I was annoying my friends all the time. 5th device came with damage (stuck power button would turn the phone off by itself)
Last device, the one im using now is stuck in landscape for no apparent reason. Dock mode is on and I cant turn it off. Something is making my phone think its on. Called AT&T, complained, told them about how many devices ive been through. Initially got denied, asked to speak to a manager. Got denied again, they offered a year-early upgrade for no charge, but I denied that. After about 30 minutes of back and forth, they decied to send me a blue GS3 that should be here this week
The phone has been good to me when it worked, but Im tired of getting replacements.
Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL
ECEXCURSION said:
Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL
Click to expand...
Click to collapse
Why would he have problems with the S3?
Man this is weird as hell!
ECEXCURSION said:
Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL
Click to expand...
Click to collapse
This, clearly
So if you are moving to a new device then this thread is pointless? I mean we are here to talk about the one xl, not who's getting what phone.
Sent from my One X using Tapatalk 2
You must be doing something wrong...
CollegeProfesor said:
...Old text messages would send themselves to the last 2 people I texted, at random...
Click to expand...
Click to collapse
Aside from the stuck power button (which is just a hardware problem)... maybe it's a bugged program (or virus attachment) that you keep installing on your new devices? What happens if you DON'T install your usual programs on your latest device? Try it out for a week, and then you can start to pinpoint the rogue application. Don't use your phone to connect to any email either, and then you can narrow down if it's an application or data problem.
phi11yphan said:
Aside from the stuck power button (which is just a hardware problem)... maybe it's a bugged program (or virus attachment) that you keep installing on your new devices? What happens if you DON'T install your usual programs on your latest device? Try it out for a week, and then you can start to pinpoint the rogue application. Don't use your phone to connect to any email either, and then you can narrow down if it's an application or data problem.
Click to expand...
Click to collapse
Exactly. The problem the first four "phones" had was almost undoubtedly NOT a hardware problem, and I'm amazed and dismayed that you got them to replace your phone (dismayed because that cost gets passed on to everyone else, AND the more people do this the less likely people with legitimate problems are going to get their problems addressed... boy cries wolf syndrome, if you will)
When my GS II was randomly shutting down they made me try a phone with NO apps installed other than what came pre-installed, for a week to eliminate app issues. And because I was desperate, I did.
I have had the text issue when texting people on T-Mobile. Only certain people on T-Mobile. Theirs would come to me several times, or mine would go to them duplicated or delayed and they would get like 5 at once. Never did figure out the cause, it just stopped on its own. This was a few years ago, though. In this case I would expect some app on your phone. The XDA does this thing that if I post an image on the forum, like an hour later I get a toast that my reply was successful, and find it duplicated my post.
Sent from my Note ][
I'm currently on my 4th One X replacement device. The first three replacements and the original had screen flex issues along the side, and in the middle. One of the replacements had a faulty power button. They offered a make/model change for free, and that meant instead of continually sending the White One X, they sent the Grey. It was either that, or DOWNGRADE to a cheaper phone.
Needless to say... The 4th one still has these issues. But I'm tired of dealing with AT&T because it really hasn't been resolved. I could keep complaining, and eventually if it gets worse I will.
HTC_Phone said:
I'm currently on my 4th One X replacement device. The first three replacements and the original had screen flex issues along the side, and in the middle. One of the replacements had a faulty power button. They offered a make/model change for free, and that meant instead of continually sending the White One X, they sent the Grey. It was either that, or DOWNGRADE to a cheaper phone.
Needless to say... The 4th one still has these issues. But I'm tired of dealing with AT&T because it really hasn't been resolved. I could keep complaining, and eventually if it gets worse I will.
Click to expand...
Click to collapse
Sounds like they are sending you crappy refurbs.. mine had the screen flex in the top right, it fixed itself, but now the casing creaks a bit, other than that... mine is fine, but I got it new.. second one..
Replaced the first (bought new) cause WiFi didn't work
Sent from my One X using xda app-developers app
absolutelygrim said:
Sounds like they are sending you crappy refurbs.. mine had the screen flex in the top right, it fixed itself, but now the casing creaks a bit, other than that... mine is fine, but I got it new.. second one..
Replaced the first (bought new) cause WiFi didn't work
Sent from my One X using xda app-developers app
Click to expand...
Click to collapse
Yup. They sure do keep sending me crappy refurbs. Kinda ticks me off, but what else could I do? Not much. They refuse to budge.
HTC_Phone said:
Yup. They sure do keep sending me crappy refurbs. Kinda ticks me off, but what else could I do? Not much. They refuse to budge.
Click to expand...
Click to collapse
My first HOXL had the same screen problem. Went to one att store, explained the problem and they turned me away. Went to another store nearby, explained the problem, and they went into the back and got me a brand new one no questions asked. Just try different stores, maybe you'll get lucky like me.
(By the way this was in the summer before it was banned for a while ago I don't know if the policy is different with the phone now)
Sent from my One X using xda premium
I dont understand how this can happen, lmao.
Never had I known anyone have such problems with their smartphone or had experiences like that.
And 6 devices? Damn, you must be INCREDIBLY unlucky, or youre doing something wrong, idk.
hyun18 said:
I dont understand how this can happen, lmao.
Never had I known anyone have such problems with their smartphone or had experiences like that.
And 6 devices? Damn, you must be INCREDIBLY unlucky, or youre doing something wrong, idk.
Click to expand...
Click to collapse
i had 13 replacements back when had the evo4g
Skillfulshoe said:
Just try different stores, maybe you'll get lucky
Click to expand...
Click to collapse
or, if you only want to hit one place, google the nearest att Device Support Center. if it isn't too far of a drive, i can't imagine they'll ever turn anyone away. their primary function is to fix or replace your phone (if it's within the 1 yr mfr warranty). no receipt needed... they'll bring up your account. (don't give them a device that's been visibly tampered -- revert back to stock, etc)
Skillfulshoe said:
Just try different stores, maybe you'll get lucky like me.
(By the way this was in the summer before it was banned for a while ago I don't know if the policy is different with the phone now)
Click to expand...
Click to collapse
You can't exchange for a new phone in-store beyond the first 30 days. After that, you go through warranty and its all refurbs. As previously mentioned, you can go to that a Device Support Center, but they will still be refurbs, but at least you can test them out before leaving the place.
Multiple defective refurbs are common, and even the same issue. But the 4 in a row with the exact same text issue is odd, if not suspicious. Are you migrating any backed up data like SMS? Might even be a network related problem.
Ironic user name is ironic.
I have never had issues with this phone.. something is up..

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