Database Info

Returning the One X?

This is my second One X the first one I got had a problem with the top half of the touch screen, it wouldn't respond to touch, so I swapped it out.
Now my second one has a very bad light leak on the bottom and phone calls can become muffled and even drop. I've already tried factory resetting the phone with no luck.
My question is, even though I already exchanged it once can I still go to the store and exchange it again or is it a one time thing?
Sent from my HTC One X using xda premium

I think if there are problems with the phone you can return it until you get one that doesn't have those issues. I'm pretty sure the one time return is if you bring back a phone and get a different one. They won't let you keep doing that.

LSUtigers03 said:
I think if there are problems with the phone you can return it until you get one that doesn't have those issues. I'm pretty sure the one time return is if you bring back a phone and get a different one. They won't let you keep doing that.
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okay great, thank you
now all i need to do is find a corporate store with one in stock

Missing Calls?

I have noticed that some of my calls are not coming through. The past few days people have tried to call me, but said they got a busy signal. The phone never even rang. I also got an email today from a potential employer who said they called twice today... The phone was sitting on my desk right in front of me all day, and nothing. Is this happening to anyone else? What can be done to fix it? Im not in a place where im not getting service so I dont understand why its doing this?
Also, the other day I was having car issues and needed to call someone, when I went to call someone the phone showed the dialing screen, but never started to ring. I tried hanging up and redialing, but nothing worked. I had to shut down my phone and restart it. I can only imagine what would have happened if I really couldnt call out finally....
Really starting to hate this phone.

itsLYNDZ said:
I have noticed that some of my calls are not coming through. The past few days people have tried to call me, but said they got a busy signal. The phone never even rang. I also got an email today from a potential employer who said they called twice today... The phone was sitting on my desk right in front of me all day, and nothing. Is this happening to anyone else? What can be done to fix it? Im not in a place where im not getting service so I dont understand why its doing this?
Also, the other day I was having car issues and needed to call someone, when I went to call someone the phone showed the dialing screen, but never started to ring. I tried hanging up and redialing, but nothing worked. I had to shut down my phone and restart it. I can only imagine what would have happened if I really couldnt call out finally....
Really starting to hate this phone.
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It sounds like a reception. Do you have good signal? What about Wi-Fi calling?
I have never had that and have had nothing but the sweetest reception, I do get dropped calls but that's T-mobile for ya.

All day I have between 3-4 bars of service, so im not sure what the problem is

Im also having trouble calling out. Ill dial the number, and the phone will beep and disconnect the cal. I have 3 out of 4 service bars....

itsLYNDZ said:
Im also having trouble calling out. Ill dial the number, and the phone will beep and disconnect the cal. I have 3 out of 4 service bars....
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Try replacing your sim card? Or if you're on stock then call T-Mobile might be a hardware issue.
Sent from my SGH-T989 using xda app-developers app

erikmm said:
Try replacing your sim card? Or if you're on stock then call T-Mobile might be a hardware issue.
Sent from my SGH-T989 using xda app-developers app
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Do you think switching to your rom might help? I want to try it but I'm waiting for the final version. I did have my sim replaced a few years ago by T-Mobile. I know they had to transfer all my stuff on to a new one. I have one laying around, is there anything I need to do to get it to work? Like switch my number to it?

You might want to try cleaning the metal contacts of your sim card with a pink eraser.

itsLYNDZ said:
Do you think switching to your rom might help? I want to try it but I'm waiting for the final version. I did have my sim replaced a few years ago by T-Mobile. I know they had to transfer all my stuff on to a new one. I have one laying around, is there anything I need to do to get it to work? Like switch my number to it?
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If you're on stock I think your best bet is to either get sim replaced before flashing cus if its a hardware issue then you will have to get it replaced.
As for the sim card if it's new then just call them and they'll activate it if it's used before then it won't work anymore and you'll have to buy one
Sent from my SGH-T989 using xda app-developers app

I called Tmobile a few weeks ago and had them activate a new sim card I had. Didnt have this issue until just today when I tried to make a call and got "call ended" everytime I tried to call out. What else could the problem be? Im running your rom now also...

Is anyone else having this issue? Its getting really annoying! I had to dial my friend 5 times before it actually went through.
Found this thread where it describes perfectly whats going on with my phone.. http://forum.xda-developers.chttp:/...editpost&p=29453252om/showthread.php?t=630652 Seems like Gingerbread phones are experiencing this more...

Never had this issue. As suggested you may have to replace the phone as it could be faulty hardware.
Sent from my SGH-T769 using Tapatalk 2

rbeier1221 said:
Never had this issue. As suggested you may have to replace the phone as it could be faulty hardware.
Sent from my SGH-T769 using Tapatalk 2
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I was worried about that, but I dont know how to get rid of the custom rom I have an unroot.

Well, might suggest this thread:
http://forum.xda-developers.com/showthread.php?t=1591601
Sent from my SGH-T769 using Tapatalk 2

Yeah, I just didnt want to do the "call tmobile and sit on the phone with them for an hour to troubleshoot" crap... Ugh...

Called Tmobile and they ended up screwing my phone up even more with their "troubleshooting" Told me to do a factory reset, but since I have a custom ROM, it just screwed more up. Now I cant even swipe past the unlock screen and there is no reaction to my touch. At least its finally screwed up enough to get them to send out a replacement. Now im trying to revert back to complete stock so I can send this one back to them when my new one arrives. So I guess problem solved in a way..

rbeier1221 said:
Well, might suggest this thread:
http://forum.xda-developers.com/showthread.php?t=1591601
Sent from my SGH-T769 using Tapatalk 2
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Click to collapse
Does this remove root? Just want to make sure I have everything In order to do to clean up my old phone for when my new phone arrives.

Yes. The thread is appropriately titled and returns to stock.
Sent from my SGH-T769 using Tapatalk 2

Problem with calls

Ok Im getting this problem few times now.
Someone is calling me, I pick up, but I dont hear anything... Thats different people, so I start thinking its my phone.
What could cause it?
How to check it?
How to fix it?

I have a very similar problem, but its only when my wife calls. Lmao. It actually is her phone though. She has to take it back to T-Mobile to get it replaced due to a manufacturer defect.
Sent from my HTC One S using Tapatalk

InVaLiD. said:
I have a very similar problem, but its only when my wife calls. Lmao. It actually is her phone though. She has to take it back to T-Mobile to get it replaced due to a manufacturer defect.
Sent from my HTC One S using Tapatalk
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For me - its been different people, so I assume its my phone.
I dont want to bring it to warrany... for two main reasons
1. Custom rom... Have to flash/backup all. Im not "everyday flasher"
2. It never takes less than 2 weeks without a phone...

6th replacement device. Got AT&T to send me a GS3

I cant believe I went through 6 devices.
The first 4 had the same problem. Old text messages would send themselves to the last 2 people I texted, at random. 4 in the afternoon or 3 in the morning. I was annoying my friends all the time. 5th device came with damage (stuck power button would turn the phone off by itself)
Last device, the one im using now is stuck in landscape for no apparent reason. Dock mode is on and I cant turn it off. Something is making my phone think its on. Called AT&T, complained, told them about how many devices ive been through. Initially got denied, asked to speak to a manager. Got denied again, they offered a year-early upgrade for no charge, but I denied that. After about 30 minutes of back and forth, they decied to send me a blue GS3 that should be here this week
The phone has been good to me when it worked, but Im tired of getting replacements.

Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL

ECEXCURSION said:
Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL
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Why would he have problems with the S3?

Man this is weird as hell!

ECEXCURSION said:
Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL
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This, clearly

So if you are moving to a new device then this thread is pointless? I mean we are here to talk about the one xl, not who's getting what phone.
Sent from my One X using Tapatalk 2

You must be doing something wrong...

CollegeProfesor said:
...Old text messages would send themselves to the last 2 people I texted, at random...
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Aside from the stuck power button (which is just a hardware problem)... maybe it's a bugged program (or virus attachment) that you keep installing on your new devices? What happens if you DON'T install your usual programs on your latest device? Try it out for a week, and then you can start to pinpoint the rogue application. Don't use your phone to connect to any email either, and then you can narrow down if it's an application or data problem.

phi11yphan said:
Aside from the stuck power button (which is just a hardware problem)... maybe it's a bugged program (or virus attachment) that you keep installing on your new devices? What happens if you DON'T install your usual programs on your latest device? Try it out for a week, and then you can start to pinpoint the rogue application. Don't use your phone to connect to any email either, and then you can narrow down if it's an application or data problem.
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Click to collapse
Exactly. The problem the first four "phones" had was almost undoubtedly NOT a hardware problem, and I'm amazed and dismayed that you got them to replace your phone (dismayed because that cost gets passed on to everyone else, AND the more people do this the less likely people with legitimate problems are going to get their problems addressed... boy cries wolf syndrome, if you will)

When my GS II was randomly shutting down they made me try a phone with NO apps installed other than what came pre-installed, for a week to eliminate app issues. And because I was desperate, I did.
I have had the text issue when texting people on T-Mobile. Only certain people on T-Mobile. Theirs would come to me several times, or mine would go to them duplicated or delayed and they would get like 5 at once. Never did figure out the cause, it just stopped on its own. This was a few years ago, though. In this case I would expect some app on your phone. The XDA does this thing that if I post an image on the forum, like an hour later I get a toast that my reply was successful, and find it duplicated my post.
Sent from my Note ][

I'm currently on my 4th One X replacement device. The first three replacements and the original had screen flex issues along the side, and in the middle. One of the replacements had a faulty power button. They offered a make/model change for free, and that meant instead of continually sending the White One X, they sent the Grey. It was either that, or DOWNGRADE to a cheaper phone.
Needless to say... The 4th one still has these issues. But I'm tired of dealing with AT&T because it really hasn't been resolved. I could keep complaining, and eventually if it gets worse I will.

HTC_Phone said:
I'm currently on my 4th One X replacement device. The first three replacements and the original had screen flex issues along the side, and in the middle. One of the replacements had a faulty power button. They offered a make/model change for free, and that meant instead of continually sending the White One X, they sent the Grey. It was either that, or DOWNGRADE to a cheaper phone.
Needless to say... The 4th one still has these issues. But I'm tired of dealing with AT&T because it really hasn't been resolved. I could keep complaining, and eventually if it gets worse I will.
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Sounds like they are sending you crappy refurbs.. mine had the screen flex in the top right, it fixed itself, but now the casing creaks a bit, other than that... mine is fine, but I got it new.. second one..
Replaced the first (bought new) cause WiFi didn't work
Sent from my One X using xda app-developers app

absolutelygrim said:
Sounds like they are sending you crappy refurbs.. mine had the screen flex in the top right, it fixed itself, but now the casing creaks a bit, other than that... mine is fine, but I got it new.. second one..
Replaced the first (bought new) cause WiFi didn't work
Sent from my One X using xda app-developers app
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Yup. They sure do keep sending me crappy refurbs. Kinda ticks me off, but what else could I do? Not much. They refuse to budge.

HTC_Phone said:
Yup. They sure do keep sending me crappy refurbs. Kinda ticks me off, but what else could I do? Not much. They refuse to budge.
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My first HOXL had the same screen problem. Went to one att store, explained the problem and they turned me away. Went to another store nearby, explained the problem, and they went into the back and got me a brand new one no questions asked. Just try different stores, maybe you'll get lucky like me.
(By the way this was in the summer before it was banned for a while ago I don't know if the policy is different with the phone now)
Sent from my One X using xda premium

I dont understand how this can happen, lmao.
Never had I known anyone have such problems with their smartphone or had experiences like that.
And 6 devices? Damn, you must be INCREDIBLY unlucky, or youre doing something wrong, idk.

hyun18 said:
I dont understand how this can happen, lmao.
Never had I known anyone have such problems with their smartphone or had experiences like that.
And 6 devices? Damn, you must be INCREDIBLY unlucky, or youre doing something wrong, idk.
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i had 13 replacements back when had the evo4g

Skillfulshoe said:
Just try different stores, maybe you'll get lucky
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or, if you only want to hit one place, google the nearest att Device Support Center. if it isn't too far of a drive, i can't imagine they'll ever turn anyone away. their primary function is to fix or replace your phone (if it's within the 1 yr mfr warranty). no receipt needed... they'll bring up your account. (don't give them a device that's been visibly tampered -- revert back to stock, etc)

Skillfulshoe said:
Just try different stores, maybe you'll get lucky like me.
(By the way this was in the summer before it was banned for a while ago I don't know if the policy is different with the phone now)
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Click to collapse
You can't exchange for a new phone in-store beyond the first 30 days. After that, you go through warranty and its all refurbs. As previously mentioned, you can go to that a Device Support Center, but they will still be refurbs, but at least you can test them out before leaving the place.
Multiple defective refurbs are common, and even the same issue. But the 4 in a row with the exact same text issue is odd, if not suspicious. Are you migrating any backed up data like SMS? Might even be a network related problem.

Ironic user name is ironic.

I have never had issues with this phone.. something is up..

Can receive but cannot send texts

This is getting kinda infuriating. Anytime I try to send a text, it bounces and won't send. If I text myself, it goes through. I've tried numerous things, reboots, turning off radio, text from pc.. anything I could think of. Calling is fine though. I can make a call or get a call from anyone. This is beyond me and pretty frustrating.
I just upgraded to the M8 and it should be here sometime next week. Did ATT goof when they ordered my new phone and do something to my existing? Should be something sim card related right? Idk, only a week but man this is ridiculous. I need my phone for work.
Any help would be awesome. Thanks guys.

Have you contacted at&t?
Sent from my Evita

timmaaa said:
Have you contacted at&t?
Sent from my Evita
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I didn't think they'd help me because I'm on CM11.

Have you tried flashing another ROM to see if the problem persists or not across ROM changes?
Sent from my Evita

Did the SMS failure start right after flashing the ROM or other mod? Or did it just spontaneously start, and not seemingly related to any mods or settings you changed? If spontaneous, I would think its probably caused by AT&T borking up something on your account features or provisions when you did the upgrade. In which case, you are going to be able to fix it on your end.

redpoint73 said:
Did the SMS failure start right after flashing the ROM or other mod? Or did it just spontaneously start, and not seemingly related to any mods or settings you changed? If spontaneous, I would think its probably caused by AT&T borking up something on your account features or provisions when you did the upgrade. In which case, you are going to be able to fix it on your end.
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I think he means "In which case, you are not going to be able to fix it on your end."

exad said:
I think he means "In which case, you are not going to be able to fix it on your end."
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Absolutely. Language is such a pesky thing.

A friend of mine bought my one x running 4.2.2 from coolrom i believe.
he can receive picture messages but gets a failed message when sending.

Berserk87 said:
A friend of mine bought my one x running 4.2.2 from coolrom i believe.
he can receive picture messages but gets a failed message when sending.
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It's most likely a problem with your APN settings, triple check those.
Sent from my Evita