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So I was forced to execute my Inspire today. It was rooted, I've tried different roms/radios, flashed rooted stock rom/stock rom. It was never reliable: always dropping service, not receiving/making calls at random times, mms unreliable. I took it back to best buy to try to get it exchanged for a new one. Of course the phone was working flawlessly when I got to the store. The good news is that I had purchased the best buy protection plan for it at $10/month. I had enough of the phone not working reliably for its intended purpose and had to smash it in order to get a new unit. I went back to best buy and turned in the broken phone, and after more than a few suspicious looks from workers-got my phone sent in for repair. Of course it's not going to be repairable (I hit it with my baton , which crushed the screen and phone in the middle), so now I wait a few weeks for my new unit.
My question is, should I cancel my ATT contract and go with a different provider. I loved the actual phone, I just think the ATT "4G" service is horribly unreliable in my area. Or, are there any good Android 3G phones for ATT?
BTW, I am coming from an iPhone 4 before i got the HTC Inspire. iPhone worked awesome, I'm just tired of Apple products.
You can exchange/return your phone within 30 days so why the hell did you "smash" it?
Sent from my Desire HD using Tapatalk
If you were within the 30 days you had every right to just return it just because you wanted to.
I hope you get it all worked out. GL
brandon827 said:
(I hit it with my baton , which crushed the screen and phone in the middle)
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Click to collapse
I LOL'd when I read that
In my opinion, you have the best android phone AT&T has to offer...and on this thread? I think a lot of people will think the same thing. A lot of us inspire owners are previous captivate owners! That phone REQUIRED tweaking to get it to work smoothly (and for me, to get gps to work)
You could get the atrix, but there's not much tweaking/modding/flashing you can do with it due to a signed bootloader.
yeah, smashing it was a stupid thing to do.
cancelling your at&t contract will cost you a lot of money.
LOL, its crazy that someone has to go to those lenths to return a phone, but its true especially at stores like bestbuy its like ok so u want me to go in parking lot and run over it with my car a few times? then you will exchange it? and if u didnt have a problem with it why would u want a new one? Funny the smashing with baton part though.
^ he said, he was having problems.
i agree with others, you had 30 days to return it, i don't understand why you didn't just do that, and get another phone.
epicKA8 said:
^ he said, he was having problems.
i agree with others, you had 30 days to return it, i don't understand why you didn't just do that, and get another phone.
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Click to collapse
Right on... I also think $10 a month is crazy expensive.
For me, the Inspire has been a dream. Super stable... super fast... and I really haven't felt the need to root it.. yet.
bahairus said:
Right on... I also think $10 a month is crazy expensive.
For me, the Inspire has been a dream. Super stable... super fast... and I really haven't felt the need to root it.. yet.
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Click to collapse
yea, $10 a month is nuts, i only paid $50 for the entire phone!
I don't think any of your understood, lol. Best Buy refused to take it back because it was working fine in front of them. And I did literally say to the kid working there, "So if I take it out in the parking lot and run it over with my truck, you guys will take it back?" He replied, "Do what you gotta do, if you come in tomorrow with a broken phone I'll act like I didn't see you come in today."
BTW I paid full price for the phone ($450ish).
You can return it for ANY reason within 30 days. Doesn't have to be broken.
AvengerBB said:
You can return it for ANY reason within 30 days. Doesn't have to be broken.
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This. Should have asked for a manager. That kid was totally wrong.
Sent from my Desire HD using XDA Premium App
I dont think bestbuy will do a swap without something wrong with it that they can see that isnt walmart. Not all stores are easy to work with. sure he could have returned it but that is a restocking fee
jc2470 said:
I dont think bestbuy will do a swap without something wrong with it that they can see that isnt walmart. Not all stores are easy to work with. sure he could have returned it but that is a restocking fee
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Click to collapse
That's what I was thinking. I didn't want to push the issue and get the manager involved only to deny me getting a new phone. Then, I show up a few days later with a broken phone anyway. I will most likely be buying my next phone at Costco.
I had the same exact same problem... out the blue signal went to ****.. took it back to the At&t store of course it worked fine..lol .. got a new one hope it don't happen again... the people at the at&t store were like "I never seen the H without a the +"
Sent from my Desire HD using XDA App
jc2470 said:
I dont think bestbuy will do a swap without something wrong with it that they can see that isnt walmart. Not all stores are easy to work with. sure he could have returned it but that is a restocking fee
Click to expand...
Click to collapse
Restocking fees no longer apply at best buy, and their return policy does not say something has to be wrong.
<--- worked there for three years and still has many friends that do.
Sent from my Desire HD using XDA Premium App
ReppinFlorida said:
I had the same exact same problem... out the blue signal went to ****.. took it back to the At&t store of course it worked fine..lol .. got a new one hope it don't happen again... the people at the at&t store were like "I never seen the H without a the +"
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
You took it back rooted and s-off ed? Hahaha classic.
Sent from my most memorable Inspire 4G
They actually gave me a had time had to go back a couple times... they said I had to unroot it for warranty purposes... I used visionary to unroot and left the s-off and the custom Rom
Sent from my Inspire 4G
ReppinFlorida said:
They actually gave me a had time had to go back a couple times... they said I had to unroot it for warranty purposes... I used visionary to unroot and left the s-off and the custom Rom
Sent from my Inspire 4G
Click to expand...
Click to collapse
You should post how you un rooted in the Dev or General section. I'm sure a lot of people would appreciate that.
Also, thanks for confirming why we shouldn't buy at 'Beast' Buy
Sent from my most memorable Inspire 4G
If you have to take it in just take a nandroid and run the ruu. Then take your SD out. Simple and effective.
Sent from my Desire HD using XDA Premium App
Well after several great months with the 4G, I have to move on. Thanks to all of you that helped. And I hope that I was able to help a few people along the way also. I am now the proud owner of a HTC Sensation, hope to see some of you in those forums!
How'd you get one? I'm going to order one over the phone using my upgrade but going to go through retentions to get it cheaper.
I want one but unfortunately I don't have the funds.
Sent from my HTC Glacier using XDA Premium App
WAL-MART
xdviper said:
How'd you get one? I'm going to order one over the phone using my upgrade but going to go through retentions to get it cheaper.
Click to expand...
Click to collapse
Wal-Mart has been screwing up and selling them early, funny thing is I told them No upgrade, no contract, full retail... I still got it for $148.88... Pure luck, so far this phone is a lot of fun, will be even better once the bootloader is unlocked and a stable CM7 is made for it!
Of Course...
If anyone wants to buy one for a spare or development...
CM7 RC3
In Red...
Tatdude806 said:
Wal-Mart has been screwing up and selling them early, funny thing is I told them No upgrade, no contract, full retail... I still got it for $148.88... Pure luck, so far this phone is a lot of fun, will be even better once the bootloader is unlocked and a stable CM7 is made for it!
Click to expand...
Click to collapse
Dude!! Maybe I should try this lol.
Tatdude806 said:
Wal-Mart has been screwing up and selling them early, funny thing is I told them No upgrade, no contract, full retail... I still got it for $148.88... Pure luck, so far this phone is a lot of fun, will be even better once the bootloader is unlocked and a stable CM7 is made for it!
Click to expand...
Click to collapse
Are you effing serious, they sold it off contract for the contract price?! I need to go to Walmart.... Did you say or do anything or was it just pure dumb luck and a screw up by them?
Sent from my HTC Vision using XDA App
TJBunch1228 said:
Are you effing serious, they sold it off contract for the contract price?! I need to go to Walmart.... Did you say or do anything or was it just pure dumb luck and a screw up by them?
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
I believe it was an honest screw-up. At first the guy didn't want to sell it to me, but I convinced him.
Am I reading this right? He sold it to you at the contract price?! Wow youre so lucky man...
Ace42 said:
Am I reading this right? He sold it to you at the contract price?! Wow youre so lucky man...
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I have read random reports of this happening at various Wal-Mart's around the country. I guess it depends on whether or not the rep is paying attention, or knows what they are doing.
I got an upgrade through retentions, unfortunately it had to be done through them so no $150 Walmart deal here. However it finally showed up in Tmo's systems today so I called a little while ago and ordered it through them. $250 with $50 MIR. This week is gonna drag ass while I wait for UPS...
Sorry bro, now you have to write a full in depth report/review/critique with pics and everything when you get it I'm ready to switch just want to test the waters first
Sent from my HTC Glacier
Only real issues
The only issues I have found are incompatibility with some widgets, (Battery Life, Mobile Signal Widget) and programs like Mr. Number Caller ID... Otherwise, this is a great phone...
Due to sense 3.0?
Oh and sensation is dual core snapdragon, correct?
Sent from my HTC Glacier
Tatdude806 said:
I believe it was an honest screw-up. At first the guy didn't want to sell it to me, but I convinced him.
Click to expand...
Click to collapse
The force is strong with this one.
I got mine at Wal-Mart last Wednesday. They are selling it for $600 off-contract, but I printed out an article online that showed T-Mobile will be selling it for $549.99, and they matched it!
Seeing as how I just ordered 3 new batteries for 3.95 and an otterbox for 22.00 i think I'll probably be here for awhile
Nicgraner said:
Seeing as how I just ordered 3 new batteries for 3.95 and an otterbox for 22.00 i think I'll probably be here for awhile
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Click to collapse
I'm going to be here a while as well. I'm not going to buy into a new contract until i see how the ATT/T-Mobile Merger goes. If they start jacking my contract around. I'm leaving.
I ordered one as well, but ****ing dickheads shipped it out via ground! I asked for express shipping or the fastest they have.
On the email TMO sent me, it said shipping method was overnight, today I check the UPS tracking number, it says its been shipped out via ground.
ARGGhhh
xdviper said:
I ordered one as well, but ****ing dickheads shipped it out via ground! I asked for express shipping or the fastest they have.
On the email TMO sent me, it said shipping method was overnight, today I check the UPS tracking number, it says its been shipped out via ground.
ARGGhhh
Click to expand...
Click to collapse
Ground shipping is usually pretty damn quick. A shipping label was created Monday night and it shipped this morning and UPS says it will be here day after tomorrow. I know its the day after release but I am still pretty pleased.
Sent from my HTC Glacier using XDA App
Hello, all.
I've recently broken my g2x beyond repair--physically that is. I've been using my girlfriend's g2x and before I contact t-mobile for a replacement (I have premium handset protection plan) I wondered if anyone had recently tried to replace their phone using the same method?
Two questions follow:
Was your phone replaced with another g2x, or a phone similar to it?
Was there an option to pay the difference for a phone upgrade?
If you go through Assurion, you need to call them and ask for a different model. We filed a claim online and got another G2x.
If you're going through T-Mobile, you have to get three replacements in six months before they'll offer a different model
Sent from my LG-P999 using xda premium
I can confirm this mine broke a few months ago and online all they offered was g2x so I called and asked and they offered me a HTC oneS came brand new in box with new micro sim and I am loving it very stable.
beccadevin said:
I can confirm this mine broke a few months ago and online all they offered was g2x so I called and asked and they offered me a HTC oneS came brand new in box with new micro sim and I am loving it very stable.
Click to expand...
Click to collapse
Is that through the insurance or through the warranty replacement from t mobile?
Sent from my LG-P999 using xda app-developers app
Through assurion insurance had to pay the 130$ premium but well worth it to get away from the g2x.
Sent from my HTC VLE_U using xda app-developers app
Had anybody done the warranty replacement recently....the last time I did it they offered me the sidekick..total piece of crap. Just wondering if the options are different now.
Sent from my LG-P999 using xda app-developers app
batcheze said:
Had anybody done the warranty replacement recently....the last time I did it they offered me the sidekick..total piece of crap. Just wondering if the options are different now.
Sent from my LG-P999 using xda app-developers app
Click to expand...
Click to collapse
Read the thread Already answered
Sent from my HTC VLE_U using xda app-developers app
beccadevin said:
Read the thread Already answered
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
Actually it wasn't...the thread has been talking about the insurance replacement not about the T-Mobile warranty exchange program...they are two completely different things.
Sent from my LG-P999 using xda app-developers app
I called asurion and filed a claim today.
They said they could only send out a different phone if the same model phone is not available; I didn't want to push the issue since I'd be getting a new phone anyway.
the deductible was $130
Didn't want to create a new thread so I'll post here. My G2X recently started sensing the headphones even when non are plugged in which doesn't allow me to call without using the speaker. I went to a T-Mobile store and the representative there, after checking if my phone has been rooted off-course, said that for $5 I will get a replacement in 2 days which is a "much better" phone. What I got in the mail is a G2, which is a) 6 months older b) has a smaller screen c) has a single core processor d) has a slower wireless modem - I can go on and on, but the point is it's not an equivalent phone. This was the first problem I had with my G2X in 1 year and 9 months of owning it, so by all means replace it with another one or something that is better. I am going back to t-mob today, but I am not holding my breath. I'll keep people posted on the results of my expedition. Any insight into this matter is greatly appreciated.
Keep is posted, interested in seeing what they do for you....of anything at all
-custom sig.
OefArmy2005 said:
I am going back to t-mob today, but I am not holding my breath. I'll keep people posted on the results of my expedition. Any insight into this matter is greatly appreciated.
Click to expand...
Click to collapse
maybe treat it as an honest mistake on their part at first. I'd be surprised if they stuck with the verdict that you deserve a G2. You didn't tell us what replacement plan you had or what warranty you were using to get it fixed. Also, usually the headphone issue can be fixed with compressed air or a straw brush or q-tip dipped in alcohol to clean off the contacts, which can register a headset when nothing is in there.
tell them you want your G2X back if nothing else. It's probably worth more with the headset issue than the G2 new.
thehumble1 said:
maybe treat it as an honest mistake on their part at first. I'd be surprised if they stuck with the verdict that you deserve a G2. You didn't tell us what replacement plan you had or what warranty you were using to get it fixed. Also, usually the headphone issue can be fixed with compressed air or a straw brush or q-tip dipped in alcohol to clean off the contacts, which can register a headset when nothing is in there.
tell them you want your G2X back if nothing else. It's probably worth more with the headset issue than the G2 new.
Click to expand...
Click to collapse
Didn't get a chance to stop by yesterday, so we'll see what they say today. I am an electrical engineer so I can easily fix this issue, I just think if I pay $7.99(premium handset protection) I should be able to use it - especially since my wife and I have paid it for 2 phones for almost 2 years. I came straight to the store and the T- Mobile representative filed the claim for me - so since it was only $5 shipping I assume the replacement is direct from T-Mobile.
Well, as expected, the T-Mobile rap agreed that the G2 is inferior, called customer service to see what they can do and and they said - "too bad-so sad." After that, he said that the only thing he can recommend is calling customer loyalty(I'll try it but I am not holding my breath). So the bottom line is, T-Mobile stole $400 of my money over 2 years for 2 phones since the protection plan did absolutely nothing for me even when my device broke. I am sending the G2 back and that's that. TMobile offers the cheapest service, especially if I have 3 lines with unlimited data and a 10% discount I can get through work, so I really doubt I'll switch to something else.
Sorry to hear this man
-custom sig.
Pain-N-Panic said:
Sorry to hear this man
-custom sig.
Click to expand...
Click to collapse
Well, finally after 2 visits to the T-mobile store and contacting customer loyalty department twice - the first time I was promised I will get a replacement G2X - and the order was never filed - I got a nice shiny refurbished LG L9. It's not the greatest phone, but it sure as heck beats the G2 and is definitely better then the G2X. Not sure why this was so hard to do in the first place?
Glad you got a new rig man!!
My One S was having problems so I called T-mobile and they kindly sent me a new one. My sister's old phone broke can she use the one T-mobile sent me or even the one I am using now *the one with the issues*? Or will I get charged 500 something $?
It is likely blacklisted. She might get a month or two out off it, but who knows what they will do to you re:fraud
I don't think they will, iv had a few hand me down phones chucked my way from friends that have claimed of the insurance and my gf is still using it today.
Sent from my HTC One S using xda app-developers app
Raphael17 said:
My One S was having problems so I called T-mobile and they kindly sent me a new one. My sister's old phone broke can she use the one T-mobile sent me or even the one I am using now *the one with the issues*? Or will I get charged 500 something $?
Click to expand...
Click to collapse
I work for tmo, as long as you aren't required to return your defective handset then keep it.
If you are supposed to return it and you don't there's a hefty non return fee.
Sent from my HTC One S using xda premium
beats4x said:
I work for tmo, as long as you aren't required to return your defective handset then keep it.
If you are supposed to return it and you don't there's a hefty non return fee.
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
So for like a week or to if there is a return policy can she still use it with out getting charged? Quick replies REALLY appreciated
Raphael17 said:
So for like a week or to if there is a return policy can she still use it with out getting charged? Quick replies REALLY appreciated
Click to expand...
Click to collapse
The default time frame is a week to have it dropped off at UPS. She can use it in the mean time, but if you don't get it returned they will charge a non-return fee.
beats4x said:
The default time frame is a week to have it dropped off at UPS. She can use it in the mean time, but if you don't get it returned they will charge a non-return fee.
Click to expand...
Click to collapse
So to sum things up if there is no return fee TMO wont charge my sister even though she actually didnt buy the phone? They arent going to charge my line the MSRP of the phone?
If they didn't say send it back, or if they didn't supply a return bag or label then I would assume its yours to keep. Unusual for them not to want it back though, it's a lot of money to throw away.
Raphael17 said:
So to sum things up if there is no return fee TMO wont charge my sister even though she actually didnt buy the phone? They arent going to charge my line the MSRP of the phone?
Click to expand...
Click to collapse
Nope, but I would check with customer service. They usually want it back
Sent from a baked One S
If I've helped hit the thanks button
I just wanted to post this for all of you considering getting a new phone on AT&T, such as the One, S4, Blackberry, etc. According to what I have read, it looks like AT&T is starting a promotion tomorrow that will give an instant $100 or more credit toward a new phone of your choice when you trade in your old working smart phone, ( 3 years old or less). This may help in the decision making process for many people.
http://www.cnet.com/8301-17918_1-57582180-85/at-t-trade-in-drops-galaxy-s4-htc-one-others-to-$99/
not sure if its worth returning the gs4 and re-buying it again using a trade in.... when i could sell the trade in phone for 200 on CL and making my phone free....
I do have a old captivate... I wonder what condition does it have to be in?
Sent from my Galaxy S4
delete
I got $160 for my og note. The Sales Rep kept doing something on her tablet and my phone keypad til she got $160. paid like 86 bucks for my s4.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
It is true. It starts tomorrow May 1st. Bring in any smartphone 3 years and newer in working condition, no cracked screens, etc. and receive $100 towards the purchase of a smartphone $199 or more.
Sent from my SAMSUNG-SGH-I337 using xda premium
I'm starting to hate AT&T even more. I recently tried to get an early upgrade (60 days away) & was turned down over the phone. It really pissed me off since I've been a long time customer in good standing. Pissed me off so much, I've been considering going to TMO & now they do this to me. Hopefully this last for more than 30 days since they won't budge unless im within 30 days or less.
Can you trade in a rooted and unlocked phone that has been flashed?
I want the S4 pretty badly and I want to trade in my 1 year old HTC One X but I unlocked, rooted and flashed this thing.
deblas66 said:
Can you trade in a rooted and unlocked phone that has been flashed?
I want the S4 pretty badly and I want to trade in my 1 year old HTC One X but I unlocked, rooted and flashed this thing.
Click to expand...
Click to collapse
So re-lock and unroot it?
You can probably sell the phone for way more on eBay or some other places. It's not worth giving it to att.
delete
Took in my 2 year old gs2 and picked up 100 off the s4. Just reverted to stock from aokp. Dont think it was worth the hassle of selling on ebay.
Sent from my SAMSUNG-SGH-I337 using xda premium
does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?
bacon_n_icecream said:
does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?
Click to expand...
Click to collapse
I removed the sim from mine and it was at the setup screen (touch the android) and that was it. It was only checked to be sure it would power on and nothing further.
bacon_n_icecream said:
does anyone know how extensively they check the phone at the store? My phone works perfectly except that for some reason I can't get any service on it. I've tried fixing and troubleshooting for a while but have given up so I'm looking to get back some money for it. So does anyone know if they will check the phone for reception?
Click to expand...
Click to collapse
Yeah you should be fine.
Sent from my SAMSUNG-SGH-I337 using xda premium
AllTheWay said:
Yeah you should be fine.
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
phjnky said:
I removed the sim from mine and it was at the setup screen (touch the android) and that was it. It was only checked to be sure it would power on and nothing further.
Click to expand...
Click to collapse
Thanks for the quick responses, I really appreciate it and am glad I'll be able to at least get something for it. Thanks again
Do i need to revert to stock to trade in?
What if I have CM10 running on my GS2? Honestly, they should give me more money for that (because it is more than functional)
switters1 said:
Do i need to revert to stock to trade in?
What if I have CM10 running on my GS2? Honestly, they should give me more money for that (because it is more than functional)
Click to expand...
Click to collapse
I wouldn't think its necessary based on my experience this morning. They just checked to see if it lit up when turned on.
Does anyone know if they would accept a CDMA version of iPhone 4?? I have one sitting around collecting dust. Great condition.
Sent from my HTC One using xda app-developers app
dray said:
Does anyone know if they would accept a CDMA version of iPhone 4?? I have one sitting around collecting dust. Great condition.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
They check the imei/serial number on them. You can check on the website and see if it will work.
https://tradein-program.att.com/home.php5#top