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Need help for a friend - Touchpad e-mail issue

Hi,
I have a friend that has the touchpad and she set up a few e-mails on it. When she switches between wireless networks (like home to work, etc) e-mail will no longer sync unless she completely reboots the tablet. We've tried throwing away the e-mail app (whatever that is where you slide the app up to close it) and we tried putting it into airplane mode and back and nothing seems to work. Any ideas? Fixes?

ExploreMN said:
Hi,
I have a friend that has the touchpad and she set up a few e-mails on it. When she switches between wireless networks (like home to work, etc) e-mail will no longer sync unless she completely reboots the tablet. We've tried throwing away the e-mail app (whatever that is where you slide the app up to close it) and we tried putting it into airplane mode and back and nothing seems to work. Any ideas? Fixes?
Click to expand...
Click to collapse
Do you mean the stock email app? (not that I have used any other!)
I have several accounts set up in mine and they work flawlessly so far.
You mention restarting the tablet, did you try just a Luna restart?
Is there a difference between the networks? Is one open and the other WPA2 or something?

I have seen something similar when going from one network to another, where the wifi has to be switched off and on to flush the settings for the network.
Sent from my X10a using xda premium

- work around for tmobile tethering upsell -

http://forum.xda-developers.com/showthread.php?t=1529083
Above is my original post when I first encountered the upsell popup. After contacting T-Mobile, they really had no answer for me as they said I was the first to approach them about it. The rep. checked through his notes and found nothing. He agreed to follow up with me to see if any changes and when he called I suggested my theory. I found that if you have "View desktop pages" checked (in the stock browser app press the menu key and you should see this option), you will recieve this popup. By un-checking that option, you will not receive the popup BUT, now you will more than likely end up on a mobile site rather than the desktop site. I still have found out how to work around having the option selected but not receiving the popup. Any ideas??? Please share!!

jordin1128 said:
http://forum.xda-developers.com/showthread.php?t=1529083
Above is my original post when I first encountered the upsell popup. After contacting T-Mobile, they really had no answer for me as they said I was the first to approach them about it. The rep. checked through his notes and found nothing. He agreed to follow up with me to see if any changes and when he called I suggested my theory. I found that if you have "View desktop pages" checked (in the stock browser app press the menu key and you should see this option), you will recieve this popup. By un-checking that option, you will not receive the popup BUT, now you will more than likely end up on a mobile site rather than the desktop site. I still have found out how to work around having the option selected but not receiving the popup. Any ideas??? Please share!!
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Click to collapse
that would make sense since t-mobile detects your browser's user agent string to determine if you are wifi tethering. we just have to wait for either chrome to change their UA string or for t-mobile to stop detect wifi tethering like that

c19932 said:
that would make sense since t-mobile detects your browser's user agent string to determine if you are wifi tethering. we just have to wait for either chrome to change their UA string or for t-mobile to stop detect wifi tethering like that
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Click to collapse
Read again... OP states he was using the stock browser! I was afraid of (but hoping for) this.
If they start blocking people from full web pages then they may have to re-think their approach to charging for tethering!

GROGG88 said:
Read again... OP states he was using the stock browser! I was afraid of (but hoping for) this.
If they start blocking people from full web pages then they may have to re-think their approach to charging for tethering!
Click to expand...
Click to collapse
+1 this can most definitely run off customers. I hate mobile views of websites.

That would be a deal breaker!!!

Oh for sure! Would those of us at tmo who are on custom rooms still be blocked from full web sites? This is taking it too far! Ridiculous! Come on what else will they do? I hate mobile versions.now I'm reconsidering my provider, I'm tmo but after my contract who knows? This control has gone too far,
Really!
Sent from my HTC Sensation Z710e using xda premium

http://forum.xda-developers.com/showthread.php?t=1466093
T-Mobile Smartphone Mobile HotSpot? ICS. This has been discussed on this older thread..

http://forum.xda-developers.com/showthread.php?p=26283370#post26283370
I figured out how to make it work for a different, but related problem I had.
This was my solution:
The way I got it to work:
1. Selected Default T-Mobile Data APN
2. Delete all of the information from the APN type
3. Reboot Phone

arjuna_ said:
http://forum.xda-developers.com/showthread.php?p=26283370#post26283370
I figured out how to make it work for a different, but related problem I had.
This was my solution:
The way I got it to work:
1. Selected Default T-Mobile Data APN
2. Delete all of the information from the APN type
3. Reboot Phone
Click to expand...
Click to collapse
Good suggestion, one caveat, you should be advising folks to back up or at the least, write down the APN info in case they have problems.

jleon1320 said:
Good suggestion, one caveat, you should be advising folks to back up or at the least, write down the APN info in case they have problems.
Click to expand...
Click to collapse
Yeah backing up is always a smart thing to do just in case. However there is an option to revert back to default settings when you press the menu so there shouldn't be too much to worry about. Good suggestion nevertheless!

Revert back to default is one of my favorite setting!

delete

So I don't know if this was expected since it was only a tempfix but i can't access it on any apn now even after rebooting...
Guess I need to look to upgrade to a Galaxy Nexus now...
Anyone had success in finding a new fix?

[FIX] ICS data drops for T-Mobile Users

Updated: instructions Aug-10
Updated: New file optimized for US T-Mobile New instructions - Aug-15
If you have data drops after this please communicate with me. I hate it when someone tells me this fix sucks and then never answers my troubleshooting questions.So as far as I know they have a separate issue!
This is a more public post of what has been going on in the Paranoidandroid developmet thread, but this fix works for all T-Mobile ICS ROM users.
The APN list I have provided here is a US T-Mobile APN list built from the original I pulled apart on the original T-Mobile ROM. Now...this means IT WILL NOT WORK for users on other carriers or in other countries. I might work for the Canada Wind Mobile users as well.
What this did for me and the other T-Mobile testers: It removed the data drops completely for myself and the original testers. This whole data drop thing (and why many others never see it) may be a issue with the "Simple" mobile APN in the default list. Simple uses the same towers as T-Mobile but with different authentication.
What that means is T-Mobile users get small drops as the phone tries to connect to the Simple (which looks like T-Mobile to the phone) towers and then fails because the SIM is not authorized on Simple. Then the next APN in the list "T-Mobile US" is used and connected.
This is an example for others with data drops: Seeing as I have no idea if non-T-Mobile users have ever experienced this problem, I have no idea if trimming down the APN list to include only your carrier APNs willl make any difference. But a smaller APN file could not hurt. The ROM builders must keep the larger file in thier builds to ensure all users everywhere can connect to their carrier. Bad thing is that most of this list is filled with carrier discontinued APNs (Mergers, acquisition, etc) but some may be needed to support older SIM cards.
I would love to have feedback though. Trimming the APN list and importing the settings from the original APN file was a little weird because it was from an older format, but you just use the same format as the new APN list. Even the new included default APN list does not follow the version 7 rules completely. Most important part is the type= identifier in each APN. This defines what functions the APN have. (Default, MMS, SUPL, DUN)
Instructions
CWM Flashable Download: https://dl.dropbox.com/u/14980920/tmobile_apnfix.zip
Step 1: download the zip to your SDcard and reboot into Recovery.
Step 2: install the zip and reboot
Step 3: Wipe Dalvik cache is not doing this while flashing a new ROM
Step 4: verify that "Simple" is not in your APN l list - System Settings > Wireless and Networks > More > Mobile Networks >Access Point Names (If it is then delete it)
Troubleshooting
Sudden horrible data connection issues: Verify the permissions on file "/etc/apns-conf.xml" are 644. Some have had the permissions randomly change on this file, not sure how or why.
The APN list this modifies is only a reference file to the APN function deeper in the phone. That is why Simple can reappear after the flash is applied if you did not apply this during a fresh install of a ROM.

Is there any way you could just post what specific changes you made so we don't have to use the flashable file?
Sent from my LG-P999 using xda premium

I find my data stays well using PA build5. I am watching new builds to see for changes that come!

Doesn't appear to "fix" the data drop for me on paranoid build 7, the data appears to kick back in faster but it still is dropping and leaving my GPS struggling to get a lock and messenger booting off due to the other known things to make the data drop
Sent from my LG-P999

xBkKx said:
Doesn't appear to "fix" the data drop for me on paranoid build 7, the data appears to kick back in faster but it still is dropping and leaving my GPS struggling to get a lock and messenger booting off due to the other known things to make the data drop
Sent from my LG-P999
Click to expand...
Click to collapse
Where are you getting data drops at, I mean what activities are you doing or what programs are you using when this happens? And does the bars change from blue/grey; or are you loosing the H/3/2 above the bars?

Sending MMS and anything that uses the GPS, both, goes gray and lose data icon
Sent from my LG-P999

So I flashed this and can see no discernible difference in my APN list. Simple is still there, and the T-Mobile APN appears unchanged. Also still experiencing the data drops at the same rate
Sent from my LG-P999 using xda premium

Likewise, still having data drop issues, not much of a difference from what I can tell
Sent from my LG-P999 using xda app-developers app

Ok, if the Simple APN still appears in your list it is a carry over from the previous settings. Just delete that APN from your list and it should not show up again. I think I remember that happening as well and forgot to mention some had to manually delete it. I will update the OP.

rtotheichie said:
Is there any way you could just post what specific changes you made so we don't have to use the flashable file?
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
You can just open the apns-conf.xml file in the zip and see the changes. I'm not going to paste it here and clutter the post up

Just to make one thing clear, as I heard it before.
When the color of the icons change from blue to grey this does NOT mean that your data drops. Blue color indicates that it's connected to Googles servers. A data drop only occurred when there's no G/E/3G/H icon anymore.
Sent from my LG-P990 using xda app-developers app

xBkKx said:
Sending MMS and anything that uses the GPS, both, goes gray and lose data icon
Sent from my LG-P999
Click to expand...
Click to collapse
First, delete the Simple APN and retest, Simple does not show up to begin with when using this process: Flash ROM, Gapps, BBfixes if needed, APN fix if needed. Flashing the APN fix on an existing build may not clear the Simple APN from the phones memory at first reboot.
I was hoping to avoid explaining this but here is the thing with the grey/blue bars because the APN function was complicated as it is. Tonyp and a few others had discussed this offline. The blue/grey bar thing gives greater granularity to Google Services connectivity at the expense of making us think we may have lost cellular data.
My bars turn grey when in Google Maps and when sending/receiving MMS
In most ICS builds:
Blue Bars = Connected to Google services / cellular data is connected
Grey Bars = Not connected to Google services / data is still connected
This color changing thing never happened in my original ROM
My T-Mobile ROM never changed colors so I never would have know if or when Google servers lost connection. Don't know what to tell ya as I don't have anything else to go off of.
You are not really losing data because you will notice the data activity still happening in the signal bar overlay (the up/down arrows). The MMS still goes through and the Google maps application still updates the map data as you scroll around. If this is not the case for you, then something else is going on. Tonyp discovered a larger problem in the framework.apk that he ended up patching and I believe includes in the newest build, that resolved a GPS-data problem. The fix allowed the radio to recognize a data connectivity drop and reconnect. But if it reconnects to Simple first, then you still get a pause in connecting back to the TMobile APN until Simple fails.
I will have to add this to the already long OP.....now that I am out of breath.

Alright, so I flashed this, deleted Simple, and I will say it seems to have fixed a problem I had with receiving MMS. thanks for this!
Sent from my LG-P999 using xda premium

Thanks OP, tested and confirmed working. Props for putting the explanation up as well.
Sent from my LG-P999 using xda app-developers app

Simple isn't in my APN list, I flashed the zip from OP, my Data is dropping the same it just starts up a lot faster but it is still dropping. Maps will stop updating for a few seconds, no data or buffer, bars, arrows, and data icon go away. Instant Messenger always kicks accounts off.
Sent from my LG-P999

put genesis stable 1 on my phone to try this and it flashed fine, left simple listed as an APN so i deleted it
was able to download from the browser but when i went into the Play Store i couldnt download anything, even after clearing the app data. so i reflashed, installed this fix, same thing. did not check mms messages though, too put off about the play store not working

dodgefan67 said:
put genesis stable 1 on my phone to try this and it flashed fine, left simple listed as an APN so i deleted it
was able to download from the browser but when i went into the Play Store i couldnt download anything, even after clearing the app data. so i reflashed, installed this fix, same thing. did not check mms messages though, too put off about the play store not working
Click to expand...
Click to collapse
I'm back on Domination build 80. I wiped cache/dalvik, flashed the APN fix, fixed permissions, rebooted, deleted Simple, rebooted, wiped cache/dalvik again, and then rebooted. I went to the Play Store on my desktop browser, chose to install YouTube, it pushed to my phone just fine and it appears to be downloading with no issue (aside from the fact that phone signal at my job is so bad tha it's literally worse than dial up...). I haven't had a chance to try MMS because it's usually a headache trying to receive pictures while at work so I don't even want to try.

Man I am struggling trying to think what would be happening for you. I have blue bars off/on during maps...showing intense data usage...but always get map data. The Play Store, I have browsed all around it, watch videos, downloaded apps, updated apps...I don't get any drops. I'm going to have to ask for some logcats from the two of you here to try to help. What chat program are you using, maybe I'll try it and see what it does for me.
Please help me by providing the following also, as I really do want to figure this issue out for all users if possible...
Which baseband are you on?
What RIL are you on? ( Use getril in the store, I want to know if this could be a BB thing and if you have matching BB/RIL)
Thanks for the help!

Heads up, I have noticed that fixing permissions after applying this package can screw up the permissions on the /etc/anps-conf.xml file. This causes major data connection issues. Either apply the apn fix again, after fixing permissions, or change the permissions manually to 644.
Sent from my LG-P999 using xda app-developers app

New file available
From the few people that have given me feedback, thank you!!! As a result the OP has been updated with a new file to download. This should help the few that did not see improvements with my original posting.It also should work for Canada WIND users but I need tester feedback.

[Q] MMS stuck on downloading but never downloads until a reboot

Didn't find anything helpful in the searches so...
Sometimes when getting a bunch of group texts or any MMS in a spotty data signal area one or two messages will never come through. On GoSMS there is no button to press to download and on the stock app it shows downloading with the animated bar but it never downloads. Rebooting the phone will seemingly reset the download and the button to press to download it will then appear. I prefer to not lose 5% battery from the media scan on a reboot just so I can get a group text or an MMS picture. So is there any other way around it other than rebooting?

storm81456 said:
Didn't find anything helpful in the searches so...
Sometimes when getting a bunch of group texts or any MMS in a spotty data signal area one or two messages will never come through. On GoSMS there is no button to press to download and on the stock app it shows downloading with the animated bar but it never downloads. Rebooting the phone will seemingly reset the download and the button to press to download it will then appear. I prefer to not lose 5% battery from the media scan on a reboot just so I can get a group text or an MMS picture. So is there any other way around it other than rebooting?
Click to expand...
Click to collapse
I had that problem with the stock app. In the Messenger settings I turned off auto retrieve. I then get a download button and it works. For whatever reason with auto retrieve on it never downloads. Don't know if that's the same issue.

That will typically work, but then requires me to go in and click the download button every time. When you're in a group text that means backing out of it and opening up the individual's message thread every time someone replies to click download. Not really a good solution either. I'd say 95% of the time the messages download on auto for me. Any other ideas?

On most ROMS, you need to have Wifi off and 4g/3g on to download. That's why I don't use auto retrieve, so I can turn Wifi off and data on before I download
Sent from my SCH-I535 using xda app-developers app

Androideka5 said:
On most ROMS, you need to have Wifi off and 4g/3g on to download. That's why I don't use auto retrieve, so I can turn Wifi off and data on before I download
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Ah that makes a lot of sense now. I am probably on WiFi most of my day so explains why auto retrieve never worked for me.
Thanks

I'm the opposite. About the only time I ever have Wi-Fi on is when I'm in Canada. I still have unlimited data on and 4G is much faster than my regular internet at home.
Sent from my SCH-I535 using xda app-developers app

Mms over wifi is flaky on some roms from my experience. Works fine for me on roms that stay closer to stock. You shouldn't have to disable wifi to receive or send mms messages if things are working properly.
Sent from my SCH-I535 using Tapatalk 4 Beta

So no one knows a way to reset the download without restarting the phone?

storm81456 said:
So no one knows a way to reset the download without restarting the phone?
Click to expand...
Click to collapse
Use a task killer (I know they suck, but just use it for this one thing) to kill the process and it should reset the download
Sent from my SCH-I535 using xda app-developers app

I tried that via rom toolbox and it didn't seem to have any effect. Maybe I killed the wrong process though. Which is it for an mms download?
Sent from my SCH-I535 using xda app-developers app

Newbie and I swear I'm hacked

I have had this phone fur a year and I know I'm hacked. Apps open by themselves and I always have high data usage. I took a few screen shots that I thought might be helpful? Haha please help!!!!

I highly doubt you're hacked. I see you have the Facebook app installed; that's known to drain your battery. Have you gone into its settings to make sure it's not set to auto-refresh at high intervals? I think the default is every 15 minutes. What about Google+? Is it set to automatically upload your photos and videos? And finally, I see you're on Sprint, which has LTE almost nowhere. Is your LTE set to on?

Bro.. why not try a full wipe 'coz if your phone is infected your privacy is exposed lol

Facebook app is installed yet auto sync is disabled. I keep having apps download on their own yet I disabled auto update. Not to mention my location services are jacked up
Sent from my SPH-L710

jemeljc said:
Facebook app is installed yet auto sync is disabled. I keep having apps download on their own yet I disabled auto update. Not to mention my location services are jacked up
Sent from my SPH-L710
Click to expand...
Click to collapse
Are you using Google Now? That's known to destroy battery life by at least 30% (its been tested). Turn that off. It keeps your location services running 24/7.
Worst case, I'm not sure if your device is rooted or not (it doesn't matter), but try and wipe it and "start over" if you can. Make sure your contacts are synced with Google, and if your photos are on your internal storage, move them to your computer or your SD card. Then go into Settings -> Security -> Factory Reset.

Can u explain these?
Sent from my SPH-L710

jemeljc said:
Can u explain these?
Sent from my SPH-L710
Click to expand...
Click to collapse
It looks like logcat is logging signal strenght of your 3g, and your mail app is checking for new mails.

It might be your voicemail app... Unless you changed the icon that isn't stock TW. But yeah definitely just do a factory reset or Odin back to stock...
Sent from my SCH-I605 using xda premium

mm971106 said:
It might be your voicemail app... Unless you changed the icon that isn't stock TW. But yeah definitely just do a factory reset or Odin back to stock...
Sent from my SCH-I605 using xda premium
Click to expand...
Click to collapse
Nah, that's the Sprint Voicemail app's logo.