[Q] Saved contacts Coming up as Unknown in Incoming Calls - AT&T, Rogers HTC One X, Telstra One XL

Hello all, this is the first time I am posting but I have been following the forums for quite a while and haven't found an answer to this particular issue so thought I'd ask here.
I have a One XL on Rogers and have tried both Cleanrom and ViperXL rom and am having the same issue on both... for some reason, some contacts that are saved in my address book (synced via Google), only show the phone number and never the contact name during incoming calls...
, I check the call history and the contacts name and picture show up, but a red question mark is shown and not the number...
It is wierd because some contacts show name/number fine, but others don't.
Interestingly enough, I flashed the Codename Android 3.6.5 Rom also and this is the only one that seems to not have this issue.. I get the name and number during incoming calls.
Has anyone else expereinced such an issue?? I can't memorize peoples numbers thats why I have their names in the contacts address book and its frustrating when only the numbers are showing!

Please keep all question threads in the Q&A section only. Thank you.
Thread Moved.
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"If you choose not to decide, you still have made a choice"
Sent from my Galaxy Note (i717), using XDA Premium.

spice1neX said:
Hello all, this is the first time I am posting but I have been following the forums for quite a while and haven't found an answer to this particular issue so thought I'd ask here.
I have a One XL on Rogers and have tried both Cleanrom and ViperXL rom and am having the same issue on both... for some reason, some contacts that are saved in my address book (synced via Google), only show the phone number and never the contact name during incoming calls...
, I check the call history and the contacts name and picture show up, but a red question mark is shown and not the number...
It is wierd because some contacts show name/number fine, but others don't.
Interestingly enough, I flashed the Codename Android 3.6.5 Rom also and this is the only one that seems to not have this issue.. I get the name and number during incoming calls.
Has anyone else expereinced such an issue?? I can't memorize peoples numbers thats why I have their names in the contacts address book and its frustrating when only the numbers are showing!
Click to expand...
Click to collapse
I would go on your computer...go to Google and go through your contacts and make sure they're saved and entered properly then try to re sync it
My blazingly fast as f*#k One XL fueled with CM10

mrjaydee82 said:
I would go on your computer...go to Google and go through your contacts and make sure they're saved and entered properly then try to re sync it
My blazingly fast as f*#k One XL fueled with CM10
Click to expand...
Click to collapse
Yep I've tried this a couple of times. No luck

You on CWM or TWRP?
CWM has been known to mess up some dialer functions (including ID, if I recall properly), with errors persisting even after flashing other ROMs. Switching from an AOSP ROM to CleanROM was one of the causes; in addition to the fact that CWM should not be used on our device to begin with.

I'm using TWRP.

So i did some more digging around and this problem or a somewhat similar problem was expereicnced on galaxy nexus ics roms which I found in this thread:
http://forum.xda-developers.com/showthread.php?t=1571987&page=3
I am wondering if this issue was ever brought up/addressed on the oneXL... anyone on Rogers running CleanRom or ViperXL having this issue?

spice1neX said:
I'm using TWRP.
Click to expand...
Click to collapse
And you've always used TWRP? Or at least in recent past, flashing between AOSP and CleanROM/Viper?

redpoint73 said:
And you've always used TWRP? Or at least in recent past, flashing between AOSP and CleanROM/Viper?
Click to expand...
Click to collapse
Yep always used TWRP...
I found the issue had to do with the Rogers caller ID for whatever reason in any ROM i flashed (aside from the Codename android JB Rom) conflicting with the contacts in my address book making some of them show up as unknown.
I just called rogers and disabled the name portion of the caller Id and everything works now.

spice1neX said:
So i did some more digging around and this problem or a somewhat similar problem was expereicnced on galaxy nexus ics roms which I found in this thread:
http://forum.xda-developers.com/showthread.php?t=1571987&page=3
I am wondering if this issue was ever brought up/addressed on the oneXL... anyone on Rogers running CleanRom or ViperXL having this issue?
Click to expand...
Click to collapse
I`ve been having the same problem. A possible fix is listed in the thread.
1) Flash a different radio
2) Click fix permissions
This fixed the problem for me. Not sure if it`s the radio flash or the fix permissions that fixed the unknown callers. I just did both just in case.

I was having this problem almost everytime I flashed a new sense rom. The fix for I found was when you boot for the first time do not setup the google account. skip that part and continue on into the launcher. Once there restore your call log if you do that. Then reboot the phone. When it boots back to your launcher go into settings > accounts and setup your google account. sync. Should work.

Thanks to all those who replied...
Like i mentioned in my last post, it was a rogers issue with their call display feature messing up my saved contacts when they called. I think this is a Rogers/fido specific problem here in Canada. i got it to work by having them remove the name portion of my call display.

spice1neX said:
Thanks to all those who replied...
Like i mentioned in my last post, it was a rogers issue with their call display feature messing up my saved contacts when they called. I think this is a Rogers/fido specific problem here in Canada. i got it to work by having them remove the name portion of my call display.
Click to expand...
Click to collapse
Don't know if this is still an issue but I was having the phone (i317M Note 2) just show numbers and not the names on caller id. Just ran Fix Permissions on CWM and caller id now showing names!

Related

problems with contacts...

If somebody were to call me or message me, usually i would see their names. For some reason, it only shows their numbers now, is anybody else experiencing or know of the source and/or solution to this problem?
Never happened to me. Is it possible that you have multiple entries per person/phone number in your phonebook? On my nokia e61, that used to happen where if i had the number listed twice, it would jsut get confused. you could try removing all your contacts from your phone then adding them all again
this happens to me too, I am not quite sure what is actually happening but usually if i just power cycle the phone the contacts come back or sometimes I just have resync with outlook.
nhshah7 said:
Never happened to me. Is it possible that you have multiple entries per person/phone number in your phonebook? On my nokia e61, that used to happen where if i had the number listed twice, it would jsut get confused. you could try removing all your contacts from your phone then adding them all again
Click to expand...
Click to collapse
The problem you mention although seems to be the same, is actually limited to the symbian operating system. I actually had a great chat with a nokia telephone rep who helped me rectify the problem on my e70.
With WM, every time i flash a new ROM the initial customization rips the contacts of my sim and places them in my contacts, so I see 3 of everybody. I then must "hide" SIM contacts, which solves 1/3 of them, then I must find which ones have advanced infos like multi emails, address, etc, and which one came from the sim (only name/#) and delete the one that isnt info rich (if anyone knows a simple way around this please let me know!)
Anyhow, what I am trying to say is duplicate contacts is not your issue. It could be discrepancy between your ROM and provider. If you are using a ROM developed for another provider, that is likely to be at the heart of your issue. My best advice would be to look into a different ROM, and if you are running a custom ROM, look into changing your rilphone.dll.
Best of luck and if you fix the problem, let us know what you did, so others experiencing similar issues will have a fix
This is a well known problem on branded Touch Pros. The solution can be found in this thread: http://forum.xda-developers.com/showthread.php?t=471329
You need to use Schapp's Advanced Config to adjust number of trailing digits matched. On my one, it was set to 12, I've set it to 10 and the problem is no more!
Search the forum for Advanced Config if you don't already have it.
charlie_b said:
This is a well known problem on branded Touch Pros. The solution can be found in this thread: http://forum.xda-developers.com/showthread.php?t=471329
You need to use Schapp's Advanced Config to adjust number of trailing digits matched. On my one, it was set to 12, I've set it to 10 and the problem is no more!
Search the forum for Advanced Config if you don't already have it.
Click to expand...
Click to collapse
nice catch!

[Resolved] Matched contact suggestion keeps popping up with same contacts

Dear all,
I have some contacts in google as well as in my Whatsapp account. Froyo automatically detects duplicates and suggests contact matches.
This is fantastic! I've checked the duplicates and then linked the Whatsapp contacts.
Pretty annoying is that it keeps notifying me of contact matches of the same contacts that I've already linked before!
I've linked them more than once and even have tried to ignore them, but nothing helped and the same contact matches keeps coming back again and again...
Does anyone had the same problem before or (even better) has a solution?
Sent from my Desire HD using XDA App
How do you manage to resolve this?
For some reason the same two WhatsApp contacts repeatedly appear in the matched contact suggestion list.
Thanks
I've got the same problem. I updated WhatsApp today, so maybe that caused the problem?
Same with my HTC Desire HD. Uninstalled and reinstalled Whatsapp but the problem still exists... I am leaning towards the update as well.
This is super annoying, has it been resolved? I constantly have tried just about everyting from linking all (i think its been a hundred times already) to dismiss all, to clear notification and it just keeps popping up. I also attempted to remove the sync from whatsapp and disable the contacts sync but it keeps activating itself. I am going nuts trying to make it stop annoying me, is there any resolution?
It constantly says i have 22 matched contact suggestions. Is there an update I dont know about?
Hello,
I have the same problem with my htc desire z.
Please say how it has been resolved, because it's really annoying
I got email from whatsapp last night confirming the problem saying it would be fixed on next update very soon . There was an update this morning to the app so I'm hoping the fix was in there.
Sent from my HTC Glacier using XDA App
I installed the update, but now my two repeating contacts have become 58, so from bad to worse!!
Sent from my Desire HD using XDA App
Try linking them and then see if it goes away. I have not seen the notification come up for me since the update though I linked right before I saw there was an update
Sent from my HTC Glacier using XDA App
The problem still exists after the update. Now it finds more contacts than before. Pretty annoying. I love WhatsApp, it's the best way to keep in contact with my iPhone friends. Bummer.
Yep, its still happening here, but in my experience it is the exact same number as before, i always had 22-23 and I have noticed that now its popping up Much less often, once today since updating when before it was just constant. I have sent email to the whatsapp feedback team letting them know its not fully fixed yet.
just updates whataspp a few minutes ago, the bug is gone now.
Yep, its gone!
Sent from my Desire HD using XDA App
I think I have the same problem, but uninstalling and installing again does not fix the problem. Any updates here?
Still happening me too (Desire HD) - in fact it's gotten noticably worse in recent weeks. Plus it seems to nag more often than it used to too. Also it tries to match people who are totally unrelated - I don't understand that at all. Like many people, I'm starting to think that, what seemed to be a cool feature, is now becoming a pain in the neck.
One thing I did notice is that if you have any Skype contact requests that you haven't accepted or blocked yet, it will keep nagging you about those. Of course, it should ignore contacts that you haven't accepted yet, so that's a bug. But we've already established that there are bugs in this app! At this stage, I'd just like to disable it.
Why is this thread closed?
It is not resolved.
I have the same issue on my HTC Sensation XE (Android 4.0.4 Sense 3.6).
When I first synched my contacts wirelessly from my ActiveSync Corporate email, it kept asking me if I want to link contacts. (800+)
Currently, it is asking me less often but I still have the problem. More specifically with Viber and Tango.
Is it a problem from Tango and Viber. Didnt they fix the bug like whatsapp?
Is it from Android? Sense?
If I check a contact in my address phone book for example, I have a name that got like 6 Viber linked contacts (same number) and I cannot remove them and leave only one. this is polluting the address book.
One more issue is the telephone numbers: if a contact is registered with a code country, his call is not recognized but a sms coming from him is recognized. If I remove the country code, the call will be recognized but not the sms
pretty weird
I agree. I've been having the same problem with viber contacts. Everyday once or twice I have a bunch of contacts, that I have already matched, suggested for matching. It's really annoying and I am considering uninstalling Viber for this reason. Did anyone find a solution?
Thanks
Same here on htc chacha, viber keep prompting contacts to link and for one of the contacts I have 8 linked viber for the same number.

JB and sense4+ bugs

So i wanted to see if im the only one who get some of the bugs below:
1) keyboard(any keyboard) falling animation stops in the middle and disappear instead of going all the way down whic is kind of ugly and make it looks like lagging.
2) and the more crucial is this(photo attached) - contacts names in people section randomly getting blank and the only way to know which contact it is, is to enter the contacts edit and see the name there.
couldn't be more annoying!
any other bugs we should know?
just noticed there is a bug thread already. please move this to there, sorry.
pookipsy said:
So i wanted to see if im the only one who get some of the bugs below:
1) keyboard(any keyboard) falling animation stops in the middle and disappear instead of going all the way down whic is kind of ugly and make it looks like lagging.
2) and the more crucial is this(photo attached) - contacts names in people section randomly getting blank and the only way to know which contact it is, is to enter the contacts edit and see the name there.
couldn't be more annoying!
any other bugs we should know?
just noticed there is a bug thread already. please move this to there, sorry.
Click to expand...
Click to collapse
Em ya wow to that bug. If you have TWRP or CWM try wiping cache and dalvik.
all stock never touched anything.
Since I updated to Jelly Bean I experience very bad reception. Almost all the time "ermerncy calls only". Factory reset doesn't work. Looking at costom roms atm...
I've got a stupid bug (on stock) when you click power off and the screens black u click power button it shows lock screen then powers of again have to do soft reset to make it boot properly again
Sent from my HTC One S using xda premium
pookipsy said:
all stock never touched anything.
Click to expand...
Click to collapse
Try wiping data for the People app.
Darknites said:
Try wiping data for the People app.
Click to expand...
Click to collapse
i just tried, and it didnt help :\
Which rom are you on?
Maps broken
I have a HTC One S locked to Orange/T-Mobile/EE network which is stock ROM, haven't had the need to mess around with it just yet. It received the OTA update to JellyBean 4.1 on Christmas Day, which installed fine without any problems.
Now I find that regardless of what I do, the maps and navigation crashes within a couple of minutes of use. This part is annoying since it seems to work and then anywhere between 1 minute and 5 minutes it simply stops with a force close message. I did a factory reset to see if this would clear the problem, but it hasn't.
The details of my phone are:
Android Version 4.1.1
HTC Sense Version 4+
Software Number 3.16.401.8
HTC SDK API Level 4.63
Kernel Version 3.4.10
Build Number 3.16.401.8
Maps Version 6.14.2
Would be interested to hear from anyone else who has this problem, or more so from anyone who has it and managed to cure it. Else I will have to look at downloading an alternative ROM, one which has working maps!
There is a thread regarding the google map issue already.
I often have loss signal...any idea?
I've seen a topic already.. but the keyboard, especially in WhatsApp is so horribly slow on JB.. not just the One S, Galaxies etc. have it too.
I'm definitely having signal issues. Anyone else's WiFi taking a long time to automatically connect? On ICS wifi used to connect as soon as the phone was unlocked but now I'm waiting up to a whole minute for it to connect!
no problems with wifi here.
i already said im using all stock never touched device.
very weird
Maps
Goatshocker said:
There is a thread regarding the google map issue already.
Click to expand...
Click to collapse
I searched the HTC One S forums for maps crashing and found one which is to do with Cyangenmod ROM as opposed to the stock ROM. I've posted it in here simply because it only started after the JB 4.1.1 update was completed over Xmas. (If I search again for maps crashing, I now get two which is the original thread and this one.)
If you can point me to the thread which deals with this problem, then I would appreciate it greatly, as it is really getting on my nerves. More so since I've removed all updates for Google Maps, they're now back to the stock JB version, and it still crashes.
Cheers
ok, so i just backed up my contacts to my sim card and deleted from phone and google account than i imported from sim and re synced and now the people bug is gone.

[Q] [JB#2]Overclock and phone number recognition problems

I recently flashed JB to my atrix 2 and i have the following problems :
1. Whenever I receive a text message, the app adds a prefix to the number (+40 in my case) and it won't recognize the person's name because they appear in my contact list without the +40 in front. How can I stop it from adding that to the number?
2. I tried overclocking using this method, but it won't do anything. I have a 1.0 GHz device (sadly) and i tried both 1.1 and 1.2, but they don't do anything. Does anyone have any idea what could be the problem?
I also have a problem with the GPS, but I don't think there is a solution to this one, as i noticed that i'm not the only one.
Kraix said:
I recently flashed JB to my atrix 2 and i have the following problems :
1. Whenever I receive a text message, the app adds a prefix to the number (+40 in my case) and it won't recognize the person's name because they appear in my contact list without the +40 in front. How can I stop it from adding that to the number?
2. I tried overclocking using this method, but it won't do anything. I have a 1.0 GHz device (sadly) and i tried both 1.1 and 1.2, but they don't do anything. Does anyone have any idea what could be the problem?
I also have a problem with the GPS, but I don't think there is a solution to this one, as i noticed that i'm not the only one.
Click to expand...
Click to collapse
1. http://forum.xda-developers.com/showpost.php?p=36649832&postcount=85
2. http://forum.xda-developers.com/showpost.php?p=37201641&postcount=356
anikadam said:
1. http://forum.xda-developers.com/showpost.php?p=36649832&postcount=85
2. http://forum.xda-developers.com/showpost.php?p=37201641&postcount=356
Click to expand...
Click to collapse
1. Here's the problem. I already disabled Assisted Dialing and it worked for calls, but did nothing for texts. I have no idea why.
2. In the meantime, i found that post myself and it worked. Thanks !
Kraix said:
1. Here's the problem. I already disabled Assisted Dialing and it worked for calls, but did nothing for texts. I have no idea why.
2. In the meantime, i found that post myself and it worked. Thanks !
Click to expand...
Click to collapse
Thats weird.. its working fine for me with text messages too.. Try a cache and dalvik cache wipe from custom recovery, maybe that'll sort it out..
anikadam said:
Thats weird.. its working fine for me with text messages too.. Try a cache and dalvik cache wipe from custom recovery, maybe that'll sort it out..
Click to expand...
Click to collapse
Just did that. No difference. I'm starting to think that my only chance is to modify all the contacts to that phone number format I also tried with other messaging apps, but still no difference. This is frustrating.
Kraix said:
Just did that. No difference. I'm starting to think that my only chance is to modify all the contacts to that phone number format I also tried with other messaging apps, but still no difference. This is frustrating.
Click to expand...
Click to collapse
Ok, I mightve found a solution to your problem..
Select Assisted Dialing in Phonebook/Settings/Assited Dialing and then Select your country code, this will automatically add the country code to all numbers (i think) and sort your problem.. Hope this works :good:
anikadam said:
Ok, I mightve found a solution to your problem..
Select Assisted Dialing in Phonebook/Settings/Assited Dialing and then Select your country code, this will automatically add the country code to all numbers (i think) and sort your problem.. Hope this works :good:
Click to expand...
Click to collapse
That also did nothing. I think there's no way to fix this but changing the numbers manually. Is there some software from motorola with which i can do this from the computer?
Also, thanks alot for trying to help me.
Kraix said:
That also did nothing. I think there's no way to fix this but changing the numbers manually. Is there some software from motorola with which i can do this from the computer?
Also, thanks alot for trying to help me.
Click to expand...
Click to collapse
Damn ! This didnt add names to my old messages, but to the new messages it did.. maybe you can try sending a new message to yourself from your friends/family's phone ?!
anikadam said:
Damn ! This didnt add names to my old messages, but to the new messages it did.. maybe you can try sending a new message to yourself from your friends/family's phone ?!
Click to expand...
Click to collapse
That's exactly what i did. I asked a friend to send me a message and it showed up as as +40xxxxxxxxx even if i had an open thread with his name (messages i sent to him).
Kraix said:
That's exactly what i did. I asked a friend to send me a message and it showed up as as +40xxxxxxxxx even if i had an open thread with his name (messages i sent to him).
Click to expand...
Click to collapse
Hmmm.. Maybe if someone who hasnt messaged you yet texts, that name might be shown.. or you can delete that thread and ask him/her to message again..
Don't wanna extend this, im just assuming possibilities now.. hope things work out :good:
anikadam said:
Hmmm.. Maybe if someone who hasnt messaged you yet texts, that name might be shown.. or you can delete that thread and ask him/her to message again..
Don't wanna extend this, im just assuming possibilities now.. hope things work out :good:
Click to expand...
Click to collapse
Tried that now. No success.
Kraix said:
Tried that now. No success.
Click to expand...
Click to collapse
it happen to me.. same thing with miui rom.. still no solution..
I have the same problem with the same prefix (+40), I tried all the solutions presented here and nothing changed. My phone model is ME865 (may matter)
mescalyto said:
I have the same problem with the same prefix (+40), I tried all the solutions presented here and nothing changed. My phone model is ME865 (may matter)
Click to expand...
Click to collapse
Do you have contacts database on your SIM Card?
-- If the answer is: yes - you sync these contacts with your google acount, and then erase the sim contacts, reboot, set your gogle account as defoult in People --> Menu --> Contacts to display. It's work for me.
-- If the answer: No. I dont have any idea.
_ghiottone said:
Do you have contacts database on your SIM Card?
-- If the answer is: yes - you sync these contacts with your google acount, and then erase the sim contacts, reboot, set your gogle account as defoult in People --> Menu --> Contacts to display. It's work for me.
-- If the answer: No. I dont have any idea.
Click to expand...
Click to collapse
Thanks but I already returned to ICS, this problem annoy me too much ...
And yes, the answer was yes, I had contacts in SIM card

Lollipop Caller ID Pictures on Incoming Call?

I have received a half dozen or so phone calls since I upgraded to Lollipop, and so far every call that I've had has a caller ID picture assigned in contacts, but none have shown up with a picture while the call is actually ringing my phone.
Has Google removed caller ID pictures on incoming calls, or is there something else going on here?
Have other people seen this happen?
GldRush98 said:
I have received a half dozen or so phone calls since I upgraded to Lollipop, and so far every call that I've had has a caller ID picture assigned in contacts, but none have shown up with a picture while the call is actually ringing my phone.
Has Google removed caller ID pictures on incoming calls, or is there something else going on here?
Have other people seen this happen?
Click to expand...
Click to collapse
Hep happening with me as well.
Seems intermittent...
more often it doesnt display it.
tzuyang said:
Hep happening with me as well.
Seems intermittent...
more often it doesnt display it.
Click to expand...
Click to collapse
Alright, at least I'm not alone.
Figures there would never be a problem with something so basic before, but Lolliflop can't seem to manage it.
HI, just noticed that too.
I played with stock Phone app settings and it seems to fix it for me.
Tell me if it helped.
Tal
Only 2 other people?
How are more people not complaining about this?
I have the same issue. Since the update on my nex 4, this issue has been there. When i call, the photo shows but incoming calls dont show the photo. Its annoying. I hope there is a fix soon.
Sorry to post on nexus 5 thread as i couldnt find it on nexus 4 forum
It seems to be only if your phone is locked (PIN, Pattern, etc), if your phone is on, and unlocked the picture shows.
Only using slide unlock.
Never an issue before.
talsuk said:
HI, just noticed that too.
I played with stock Phone app settings and it seems to fix it for me.
Tell me if it helped.
Tal
Click to expand...
Click to collapse
What setting did you play with? Went through every settings and didn't see anything that could help.(and it didn't)
androidnr1 said:
What setting did you play with? Went through every settings and didn't see anything that could help.(and it didn't)
Click to expand...
Click to collapse
Yes this??
Same thing here, i flashed xTraSmooth 2.3.3 .
Sometimes the image appears, but usually it does not.... Very annoying
Hmm tried every setting . Cleared contact storage and cache still same thing..
Same thing for me
Sent from my Nexus 5 using XDA Free mobile app
256
Has anyone managed to find a solution?
Working fine for me, although I flashed the factory image and set my phone up from scratch
Even I flashed factory image and set up my device from scratch. But problem is there
Same thing for me. Did clean install and removed google account and back sign in again with no luck.
Have the same issue here.
Reimaging of the device didn't help.
This happening only on the locked device. While device is unlocked - picture appearing.
Using stock dialer and contacts applications.
Not yet. I've tried all kinds of things from disabling Google's Caller ID service, to setting new contact pictures for people, and I have so far been unable to make my caller ID pictures work reliably. I'll see it maybe one out of ten incoming calls. Extremely frustrating. My Moto Razr from 2004 could reliably display caller id pictures, but Lollipop seems unable to perform in the most basic of functions.
Same issue here. On factory image as well as a few different ROMs

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