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Help with Evo setup/issues with cm7 (evervolv atm)

Hey Everyone,
This is probably my first or second post here ever. I have just recently really gotten into trying different roms and flashing my phone. I can generally find my answer in posts already around but am having issues that I cannot find answers to.
1. I have a voice mail icon that will not go away. I have flashed Evio sense based Rom and Evervolv cm7 based rom and it will show up with both. I called Sprint and had them try to clear some stuff out (it was fun trying to keep them from figuring out I wasn't in sense anymore ) which has actually lead me to not have any data connection except for 4g. I am doing a recovery of an old sense rom that I have a nandroid of to check and see if a profile update will fix this issue though. My main concern is the voice mail icon. I do not use google voice and have my inbox completely empty. I also have called myself and left a message and gone in and dialed in and checked it and it still is there. Am I going to need to do a full reinstall from scratch to avoid having this? My guess is it could somehow be saved in my TI backup that I have and showing up after I restore the data. Is this possible?
2. I really do not like the interface for the phone in cm7. I know I can get Go Contacts or Dialer One to replace the contact search and the initial plug in of the number but once I call it switches to the same in phone interface and this is the interface that I really want to change. It seems like every thread that I have found just suggest changing to Dialer One or another app like this but does not change the actual in phone look. It also seems really unresponsive sometimes taking up to 5 or 10 seconds to end a call and leaving me standing there poking the end call button over and over until it responds. Does anyone else have this issue?
3. The final issue I am having is with MMS and from what I have read it seems to be an issue with cm7 in general. Is there any workaround for this? The other parts I feel like there is probably something that I am just missing and can deal with but if I cannot get MMS working then its probably going to be a deal breaker for cm7 until it is fixed.
In closing I would like to thank the community here. There is a lot of hard work and dedication to helping others that goes on and I really appreciated any help that you can give me! I know my questions are wordy and long but I wanted to explain what I have done to try to fix these issues on my own before coming here to you all. Thanks again!

I have the voicemail icon issue as well. I have had it with other roms. When I loaded up this time, the first thing I did was set up Google Voice and I didn't have the issue. All of the sudden, a couple of hours later, the ROM forgot I was using Google Voice and then what do you know...the beloved voicemail icon shows up. I have seen several "solutions" for this, but none of them work. Why isn't there a setting to clear the icon or an app that will do it?...or is there?...or maybe a command in Terminal Emulator.
I am using TAKEphONE as my dialer as I have had success with it. As far as I know you can't change the actual phone app. Sense is just a skin on top of the phone app as far as I can tell because when you have Google Voice ask you if you want to use Voice or Sprint, you can see the stock Android phone app for a few seconds.
I do not have any experience today with MMS so I am not sure about that.

The issue with the VM icon is still seeming to haunt me however I flashed Ginger-Ale and if you go settings>call>voice mail icon reset you can get rid of it. I am however unsure if this will be a permanent fix or if it will work after another flash but I will know in about 15 min once I flash the new one by Deck.
I also found that if I went into titanium backup and froze phone.apk (I did this to see if by chance I could get Dialer One to not use the regular CM7 in call phone interface that it removed the Voice Main icon but also caused the phone to repeatedly FC. I ended up having to flash to a nandroid backup which of course brought back the VM icon but it at least let me know where the issue was coming from.

Completely not an answer, but just so you know...
Any time you call Sprint and they do any communication with your phone, they pull the phone's info - rom version, radio, kernel, etc. This information helps them troubleshoot the problems you're having. Usually this will tell them which official release you have on your phone - if you've updated via OTA, etc. So they may not have known that what you're running isn't Sense, but they do know it's a custom rom and that you're rooted. Whether or not the person you were talking to pulled this information, took note of it on your account, or even cares, is something no one can answer. But it is a possibility.
So if you're ever having software issues and you take it in to Sprint (even if you've unrooted) and they refuse to fix it - you'll know why. Of course, you'd have to get a combination of asshole Sprint employees to have issues, but it is a possibility.
I've heard of the tech mentioning the custom rom to some people, so you know that even if they don't say anything, they know.
(from... Evo/MIUI/Tapatalk)

[Q] super stickman golf 2 google+ sign in problem

After searching the internet and xda i can't seem to find anyone else with my problem. When i try to sign in with google+ on my galaxy note 2 i just get a white screen then after a short wait i get an unknown error. I've tried multiple roms but i always get the same white screen. Has anyone else had this problem and better yet found a solution? i want to be able to kick the crap out of my brother in a race in the game but i can't until i can log in with G+.

I have the same problem with same phone.
A Wipe Data fixed the problem temporarily. But right now I still can't access any other game. And the worst is that I find no information about this problem

same issue here too on my Droid DNA. i get the same white screen on every game i try to use G+ with.
i was able to get around it on stickman golf by logging on my nexus 7, then trying to login on my dna (the white screen never showed up after i did it once with the nexus 7).
this is really frustrating

At least i'm not the only one with this problem. It seems odd to me that i couldn't find a single post or page documenting this problem. Hopefully we can find a solution soon. I really want to try the race feature since i've completed almost everything else in the game.

I think I found a solution but it's a pain in the butt. I'm still not sure what is causing it but it's something in the custom roms I've been using. I flashed a stock rooted rom then signed in to G+ through ssg2 and did a titanium backup. After that I reflashed to my custom Rom and restored my backup and I was already signed in with no issues. If you really need to sign in to get full function of an app it works but it is a pain. Just thought I'd share.

vrracing said:
I think I found a solution but it's a pain in the butt. I'm still not sure what is causing it but it's something in the custom roms I've been using. I flashed a stock rooted rom then signed in to G+ through ssg2 and did a titanium backup. After that I reflashed to my custom Rom and restored my backup and I was already signed in with no issues. If you really need to sign in to get full function of an app it works but it is a pain. Just thought I'd share.
Click to expand...
Click to collapse
I'm having that error too, i was able to get around it by messing around with the settings in google settings for that app but none of my friends show up. If i download a new game, it'll have same unknown error issue until i mess with the settings again.

ChrisNee1988 said:
I'm having that error too, i was able to get around it by messing around with the settings in google settings for that app but none of my friends show up. If i download a new game, it'll have same unknown error issue until i mess with the settings again.
Click to expand...
Click to collapse
how to fix
http://www.androiddoes.net/news/cant-sign-in-to-google-play-games-try-this-fix/

masterinc said:
how to fix
http://www.androiddoes.net/news/cant-sign-in-to-google-play-games-try-this-fix/
Click to expand...
Click to collapse
Thats what I did but none of my friends show up on the list

Anyone else find a solution to this? its still not working for me

[Q] android.process.acore has stopped, on ALL lollipop roms, after complete wipe!

Okay, guys, here's the problem. I have been pulling my hair out for days over this. On any Lollipop ROM I install, no matter what combination of gapps and AOSP ROM I install on my OPO, after completely and totally formatting caches, system, data, and /data/media, the problem persists:
Always after logging into an account, but not always the same one, I start to get an error "android.process.acore has stopped." It happens every few seconds and renders the device unusable. I have tried every fix I could find online, including wiping contacts storage data, contacts data, etc. I have formatted my phone several times, and each time the problem comes back. It only stops when I disable Contacts Storage in settings, which then in turn disables all contacts functionality.
This is getting totally ridiculous, and the only thing I can think of is that the AOSP version of contactsprovider.apk is totally corrupt. Any ideas?

I have the same problem... Did you succeed in resolving it?

flolep said:
I have the same problem... Did you succeed in resolving it?
Click to expand...
Click to collapse
Somewhat. The issue manifests itself when Facebook is synced with your contacts, and you use Facebook OAuth to sign into another app. For whatever reason, this causes the contacts app to go nuts, and the only way to fix it once it happens is to get rid of the Facebook app. It's a bug that is quite beyond me to fix. There is a modded Facebook apk floating around somewhere, that has had permissions modded so it's not allowed to use your contacts or register as an account in your phone. That works. It also works if when you install a new ROM, you sign into any apps that use your Facebook login before you install the Facebook app, that way you log into them with the browser and they never talk to the contacts app. Once you have installed the Facebook app, DO NOT EVER click "Sign in with Facebook" in any app on your phone, or you're screwed again.
That's pretty much what I've come up with thus far. Hope that helps.
EDIT: Here's the link to the thread with the modded Facebook apk: http://forum.xda-developers.com/showthread.php?t=2333637

I have the same issue on all CM12 based roms. It seems to happen for users with many contacts (hundreds). Uninstalling facebook seems to fix the problem for me. I have no such problems on my Nexus 5 with the same setup and facebook installed, so I wonder if it's not something specific to the bacon CM12 code.

prometheus1010 said:
I have the same issue on all CM12 based roms. It seems to happen for users with many contacts (hundreds). Uninstalling facebook seems to fix the problem for me. I have no such problems on my Nexus 5 with the same setup and facebook installed, so I wonder if it's not something specific to the bacon CM12 code.
Click to expand...
Click to collapse
It happens for other phones users... See here : https://productforums.google.com/forum/m/#!msg/nexus/Ip-hdFEQccY/OSFCz4Qj59oJ
Thanks for your partial solution @jkotzker... For me it's a no go because I am a big facebook user and I can install app with Facebook account linked at anytime... It's really really annoying to not log with Facebook account if the Facebook app is installed I don't know what to do... I tried everything like you.

I've recently been getting the same issue but mine says "unfortunately the process com.android.phone has stopped" everything was fine had this phone for about a month was on a lollipop ROM and that just randomly popped up. At first I thought it was the ROM so I switch to another lollipop ROM and got the same issue. So I went back to the latest ota kk ROM and til now I'm still getting the pop up. What's going on here? Please help

marcviado said:
I've recently been getting the same issue but mine says "unfortunately the process com.android.phone has stopped" everything was fine had this phone for about a month was on a lollipop ROM and that just randomly popped up. At first I thought it was the ROM so I switch to another lollipop ROM and got the same issue. So I went back to the latest ota kk ROM and til now I'm still getting the pop up. What's going on here? Please help
Click to expand...
Click to collapse
Oh yeah I've been trying to figure this out since cm12 unofficially came out for the note 4. Like all of you said it's fine for a while or sometimes it's messed up right away. I've had it work for two or three days then out of nowhere just have the error pop-up and never go away. Disabling google contacts storage also got rid of the error for me but of course I can't have the phone without google contacts and sync. This last time it happened just by downloading and signing into Dropbox, which isn't related to Facebook at all. This is belong frustrating because nobody seems to have a fix and it's the only thing stopping me from using cm 12. Is there any Dev that can help or work on this with a logcat?
Sent from my SM-N910T using XDA Free mobile app

pablo1215 said:
Oh yeah I've been trying to figure this out since cm12 unofficially came out for the note 4. Like all of you said it's fine for a while or sometimes it's messed up right away. I've had it work for two or three days then out of nowhere just have the error pop-up and never go away. Disabling google contacts storage also got rid of the error for me but of course I can't have the phone without google contacts and sync. This last time it happened just by downloading and signing into Dropbox, which isn't related to Facebook at all. This is belong frustrating because nobody seems to have a fix and it's the only thing stopping me from using cm 12. Is there any Dev that can help or work on this with a logcat?
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
I didn't find one...
I talked about this problem in xda temasek rom thread and ak kernel thread without success. I even sent a message on official cyanogenmod website, with last crash and logcat attached. No success. The problem happened in 2012 too... And since then, Google didn't have a solution for it.
It seems that Google is finally aware about this problem and the correction could arrive in "a future version"... Well. I want it now... Indeed, there seems to be only to increase the buffer transaction between applications and contact storage from 1MB to 2MB for example, to have it corrected. But no dev wants to do it because the problem cannot be reproduced! And it's rare! But we have it! It's incredible to have it back after a full wipe... And happening randomly, just after a random sync between application and Android system...

Any more updates on this issue/ anything else we can do to get this resolved? Even my partial, temporary solutions have stopped working, and I am getting really frustrated.

Glad to see I'm not the only one here with this issue. Took different search terms to eventually land me here since this such an old and somewhat common issue. Nonetheless... Same problem. OnePlus One running Temasek CM12. Disabling contacts storage.... Blah blah blah. Its rather disappointing there's no actual solution instead of a workaround. But, I'm finally happy to know its Facebook. An app I rarely use but do need unfortunately.
Edit: wondering if anyone has had any luck fastboot flashing the factory image? I know it's a pain in the ass to have to back up all your files, etc off the device so I'd like to know if anyone has had success or even tried this. Cuz, I really won't feel satisfied until I've resorted to this last measure if there's the possibility of eradicating the problem.

t3chn0s1s said:
Glad to see I'm not the only one here with this issue. Took different search terms to eventually land me here since this such an old and somewhat common issue. Nonetheless... Same problem. OnePlus One running Temasek CM12. Disabling contacts storage.... Blah blah blah. Its rather disappointing there's no actual solution instead of a workaround. But, I'm finally happy to know its Facebook. An app I rarely use but do need unfortunately.
Edit: wondering if anyone has had any luck fastboot flashing the factory image? I know it's a pain in the ass to have to back up all your files, etc off the device so I'd like to know if anyone has had success or even tried this. Cuz, I really won't feel satisfied until I've resorted to this last measure if there's the possibility of eradicating the problem.
Click to expand...
Click to collapse
I initially had this problem when I switched to lollipop, not sure how it fixed itself but I'm guessing it's the contacts sync like you posted here; only the first time I accidentally synced Fb contacts, and due to the massive number of friends on it, it crashed. But you can disable any sort of sync services on Fb and continue using the app for everything else, I've had no issues since.
Do you mean luck with fixing this issue after flashing the factory image or only returning to stock? Because I've had no issues returning to stock from lollipop by flashing the factory images through fastboot.

Aditya Srinidhi said:
I initially had this problem when I switched to lollipop, not sure how it fixed itself but I'm guessing it's the contacts sync like you posted here; only the first time I accidentally synced Fb contacts, and due to the massive number of friends on it, it crashed. But you can disable any sort of sync services on Fb and continue using the app for everything else, I've had no issues since.
Do you mean luck with fixing this issue after flashing the factory image or only returning to stock? Because I've had no issues returning to stock from lollipop by flashing the factory images through fastboot.
Click to expand...
Click to collapse
I meant with flashing the factory image via fastboot to stop the frustratingly obnoxious pop ups of the process stopping (w/o uninstalling FB). You answered my question.
So, get this... Resolved the error by uninstalling Facebook. Today I picked up a Moto 360 and you HAVE to install Motorola Connect to really personalize the device... Once I allowed it to see my Google+ account info the android.process.acore started again. I'm SO annoyed. Gonna try a factory reset again and see if that helps. The only way to stop it is to uninstall Motorola Connect and that really sucks cuz I want to (of course) mess with my watch. I know nothing of Android Wear yet or how to root, etc the 360 so.... Here I go. Boldly. Lol
I'm just curious why I haven't seen more people having this issue. It's been plaguing me now for almost 2 weeks. I'm ready to throw my Bamboo OPO out the effing window. WTF.

t3chn0s1s said:
I meant with flashing the factory image via fastboot to stop the frustratingly obnoxious pop ups of the process stopping (w/o uninstalling FB). You answered my question.
So, get this... Resolved the error by uninstalling Facebook. Today I picked up a Moto 360 and you HAVE to install Motorola Connect to really personalize the device... Once I allowed it to see my Google+ account info the android.process.acore started again. I'm SO annoyed. Gonna try a factory reset again and see if that helps. The only way to stop it is to uninstall Motorola Connect and that really sucks cuz I want to (of course) mess with my watch. I know nothing of Android Wear yet or how to root, etc the 360 so.... Here I go. Boldly. Lol
I'm just curious why I haven't seen more people having this issue. It's been plaguing me now for almost 2 weeks. I'm ready to throw my Bamboo OPO out the effing window. WTF.
Click to expand...
Click to collapse
It's mostly not because of lollipop, but might be the app itself, I read a few others having this problem on other forums with HTC, the solution they found was to clear data on contacts storage. Give that a try and see if it works, if not I'd suggest going back to Stock or probably the new OxygenOS which is supposed to be out by now. Check out @timmaaa index thread in the general section, it has all the necessary stock images you need. Report back and let us know if it fixed the issue for you

Aditya Srinidhi said:
It's mostly not because of lollipop, but might be the app itself, I read a few others having this problem on other forums with HTC, the solution they found was to clear data on contacts storage. Give that a try and see if it works, if not I'd suggest going back to Stock or probably the new OxygenOS which is supposed to be out by now. Check out @timmaaa index thread in the general section, it has all the necessary stock images you need. Report back and let us know if it fixed the issue for you
Click to expand...
Click to collapse
Yea, I tried clearing contacts storage numerous times to no avail. I can live without the app... At first I thought it was a requirement to change watch faces... But, I do have a backup of stock, rooted but I can't go back to KK after being so used to LP. I'm def going to jump on Oxygen just to try it out but I'm guessing I'll end up running stock CM12s. I can't wait. I'd much rather have a stock (w/root of course) or mostly stock device that actually works completely.

t3chn0s1s said:
Yea, I tried clearing contacts storage numerous times to no avail. I can live without the app... At first I thought it was a requirement to change watch faces... But, I do have a backup of stock, rooted but I can't go back to KK after being so used to LP. I'm def going to jump on Oxygen just to try it out but I'm guessing I'll end up running stock CM12s. I can't wait. I'd much rather have a stock (w/root of course) or mostly stock device that actually works completely.
Click to expand...
Click to collapse
The bug has been corrected by Google themselves with Android 5.1. Finally!.. So, like me, just try omni 5.1 or last cm12.1 unofficial and the error has gone! So good to use my phone.... Hmmm... How to say... Normally... Lol.

flolep said:
The bug has been corrected by Google themselves with Android 5.1. Finally!.. So, like me, just try omni 5.1 or last cm12.1 unofficial and the error has gone! So good to use my phone.... Hmmm... How to say... Normally... Lol.
Click to expand...
Click to collapse
Very nice. Glad to hear this... Xposed isn't compatible with 5.1 yet, right?

Two things to try…
Go into settings/apps , press the menu button and select "reset app preferences". Reboot
You Can also try entering the following in your commands:
Su (enter)
Killall rild (enter)
reboot
Should have read the entire post, glad that has been fixed by google, I experienced the same thing and it's a huge pain in the butt.

t3chn0s1s said:
Very nice. Glad to hear this... Xposed isn't compatible with 5.1 yet, right?
Click to expand...
Click to collapse
No. Not yet. But. Well. CM12 is already good functionality wise. And with this bug disappeared it's really a happiness.
---------- Post added at 12:42 AM ---------- Previous post was at 12:39 AM ----------
tmjm28 said:
Two things to try…
Go into settings/apps , press the menu button and select "reset app preferences". Reboot
You Can also try entering the following in your commands:
Su (enter)
Killall rild (enter)
reboot
Should have read the entire post, glad that has been fixed by google, I experienced the same thing and it's a huge pain in the butt.
Click to expand...
Click to collapse
Yeah, yeah. Already tried... Lol. I think I tried every single advice given in all the Android forums of the world on this bug lol. Well. Google finally heard us. +++

tmjm28 said:
Two things to try…
Go into settings/apps , press the menu button and select "reset app preferences". Reboot
You Can also try entering the following in your commands:
Su (enter)
Killall rild (enter)
reboot
Should have read the entire post, glad that has been fixed by google, I experienced the same thing and it's a huge pain in the butt.
Click to expand...
Click to collapse
Neither worked but thanks for the suggestion. I did find a Facebook work around. Found the Lite Version via a Google search (since its technically not available in the US) , installed it and it works fine. No android.process.acore FC's or repeated pop ups.

Update: This problem reared its ugly head again on CM12 and I ended up having to uninstall Twitter this time. So, now I'm on CM12s and as soon as I logged into my other Google account user Boxers email app I got the android.process.acore crash again. Uninstalling that app immediately stopped it. God I can't wait for 12.1 for our OPOs. This problem is absolutely ridiculous. I can't take this anymore. I really can't use ANY social media apps unless its like Tinfoil for FB or Twitter. I don't have any connected accounts except Google & Cyanogen.. Which I truly can live without but... Just for the hell of it.... Knowing I have a backup and I'm about to clean flash the latest stock build I tried to add Waze and it caused the crash all over again. Uninstalling Waze didn't help. I shouldn't have to deal with this. Only way to stop it is to disable contacts storage. Once it begins it doesn't stop. Effing Google with their half baked crap.

Google Data Back Up is not backing up my current data.

During the new phone setup in Lollipop, after flashed new rom, there is an option to restore old settings. Mine said that the last setting it back up is 27 days old. In the last few weeks i've flashed various roms and have setup my device as "new". For some reason it is not updating and backup my current settings and apps.
The 27 days backup settings have apps and settings that i no longer want to use. I like flashing new roms so it be nice to have settings and app back up current. I have tried various things to try to get my phone to update the settings with google but it is not working. Is there a way to force the phone to back up my current setting to google?
Thanks.
EDIT: If the back up is working for you, can you guy let us know so we have more info to troubleshoot the problem

sumasage said:
During the new phone setup in Lollipop, after flashed new rom, there is an option to restore old settings. Mine said that the last setting it back up is 27 days old. In the last few weeks i've flashed various roms and have setup my device as "new". For some reason it is not updating and backup my current settings and apps.
The 27 days backup settings have apps and settings that i no longer want to use. I like flashing new roms so it be nice to have settings and app back up current. I have tried various things to try to get my phone to update the settings with google but it is not working. Is there a way to force the phone to back up my current setting to google?
Thanks.
Click to expand...
Click to collapse
I have this issue as well. The limit seems to be 10 devices. If anyone has any solution, it would be much appreciated.

Koopa777 said:
I have this issue as well. The limit seems to be 10 devices. If anyone has any solution, it would be much appreciated.
Click to expand...
Click to collapse
I dont think this would be relate to the 10 devices limit. Wouldnt make sense if that is the case.

sumasage said:
I dont think this would be relate to the 10 devices limit. Wouldnt make sense if that is the case.
Click to expand...
Click to collapse
It doesn't work for a lot of people, the reason is unknown at this point.

Lethargy said:
It doesn't work for a lot of people, the reason is unknown at this point.
Click to expand...
Click to collapse
Oh i didnt now this. Was there a discussion on this on the forum somewhere? I searched before posting and didnt come up with anything. Would be good to know for sure so i can stop searching for a solution.

sumasage said:
Oh i didnt now this. Was there a discussion on this on the forum somewhere? I searched before posting and didnt come up with anything. Would be good to know for sure so i can stop searching for a solution.
Click to expand...
Click to collapse
No, but a couple others have had the exact same problem.

I've been having the exact same issue.

I just went into the settings/backup option and clicked to turn off auto backups. It says it will also delete all backups on the servers. Hopefully next clean flash on set up it will show no backups and then I can turn it back on and thing will work from there.

AndrasLOHF said:
I just went into the settings/backup option and clicked to turn off auto backups. It says it will also delete all backups on the servers. Hopefully next clean flash on set up it will show no backups and then I can turn it back on and thing will work from there.
Click to expand...
Click to collapse
Let us know how it goes.....

Did a clean flash this morning and my old backups were still there even though the pop up said they world be deleted. Instead of setting up as new I used the last backup from 28 days ago. Maybe the next clean flash it will update the data.
This is very frustrating.

Same here is there a way to Fix it
Sent from my Nexus 5 using XDA Premium HD app

Yes, and this problem isn't Nexus 5 specific! What the hell is Google doing there? We need this feature. On my opinion, they can delete the old ones, so there is space for the latest. Oh well, Google....

Just did another clean flash after choosing an older backup to continue from. It did not work and did not backup any of my old settings.
I guess Google thinks we should only have 10 backups for infinity and after that we're screwed? Maybe they hope we will setup new accounts? I know this will only really affect tech enthusiasts but come on man.

I tested flashed as well. Turned off the back up option for a few days and flashed stocked 5.0 and setup new device., run for a few days, and flashed CM12, still no new back up choice.
When you guy select the backup to restore, how many choices do you have? I only have one and it is about 34 days old. I dont think google would limit it to 10, maybe they just turn off that feature for now???
Hopefully other people can chime in as well. Let us know if the back up is working for you.

I have only ten choices to choose from.
I've been searching for a fix for a week or two now and can't find anything that works. I can't even find good contact info to directly email Google and get the old backups erased.

I'm on an AOSP Lollipop rom on my Galaxy S5, and having same problem (still!)...
This really sux when doing a fresh install every couple of days...
Any news on this?

How can we fix this???

Weird. I just made a new install. And for the first time in a month I could choose a device from today! Yay!
Sendt fra min klte med Tapatalk

You could always chose to setup as a new device, just click on the drop down during install and select new device instead of an older back up.
I gave up on finding a fix. My theory is that this is new to lollipop and maybe Google turn off the feature or something. Probably due to bug. I just shelled out money for titanium back up.
Sent from my Nexus 5 using Tapatalk

AndrasLOHF said:
I have only ten choices to choose from.
I've been searching for a fix for a week or two now and can't find anything that works. I can't even find good contact info to directly email Google and get the old backups erased.
Click to expand...
Click to collapse
Have you tried removing the phone from googles security page? That should reset everything. Disclaimer, I am not having this problem and have not tried tried my tip myself.

[Q] Ongoing issue with "Chrome is not responding"

Firstly I want to apologize if there's a thread on this. I tried searching and didn't find anything. Google fails me as well.
For a few months now, Chrome has been driving me insane on my stock nordic Z3 (5.0.2 with the .690 firmware). I also have the most recent version of Chrome installed.
Every single time I open the app, it works for about 2 seconds, then completely freezes for around 15 seconds after which a message pops up stating "Chrome is not responding. Would you like to close it?" If I press "OK", it obviously closes the app and the problem appears again when I restart it. If I choose "wait", Chrome works just fine until the next time I open it. EDIT: The freezing problem started happening three times in a row a few days ago.
This happens every single time I open the app, whether launching it or opening it from the recent apps menu.
I'm pretty certain the problem has been around since the v39 build of Chrome, as 38 worked just fine. I have tried everything I can think of to fix it. Uninstalled updates and re-updated it, updating to lollipo didn't help, I also did a completely fresh install today (repairing via Sony Bridge for Mac) and it didn't help either. And apparently I can't go back to v38 anymore since lollipop doesn't seem to support it.
I would really want to use Chrome, as I've gotten used to it and enjoyed it quite a lot. I'd really appreciate the help.

Try clearing the data in settings - apps - chrome

gregbradley said:
Try clearing the data in settings - apps - chrome
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Click to collapse
I have done this too. Also, the problem persists even with completely fresh installs of Chrome.

Remove your google account, restart the phone and restore your google account

gregbradley said:
Remove your google account, restart the phone and restore your google account
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Click to collapse
Tried it, sad to say it didn't work either. Interestingly it now does the same 15 second freeze, but without the error message in the end. Curious indeed.
EDIT: Got the error message again.

Does this happen on Wifi or on data?
If on wifi is always the same router?

gregbradley said:
Does this happen on Wifi or on data?
If on wifi is always the same router?
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Click to collapse
I Use data 90% of the time, and various routers when on wifi. The problem occurs in all circumstances.

Are you rooted? Unlocked bootloader?
You say you are on the Nordic version of .690, is that the original region for the device you bought and the area you reside in?
Can you revert back to KK by flashing a FTF for your device and region and try V38 again to see if that works still.

gregbradley said:
Are you rooted? Unlocked bootloader?
You say you are on the Nordic version of .690, is that the original region for the device you bought and the area you reside in?
Can you revert back to KK by flashing a FTF for your device and region and try V38 again to see if that works still.
Click to expand...
Click to collapse
I have a completely untouched device. So no root, locked bootloader and it's always been that way. Thus Nordic is the original region of my device.
I'd rather not flash back to kitkat, but I can tell you that I tried reverting back to v38 before updating to lollipop and it worked normally without the freezing issue.

This is my version of chrome on Lollipop. Can you update to this? I am also not rooted so you should be able to update to this

gregbradley said:
This is my version of chrome on Lollipop. Can you update to this? I am also not rooted so you should be able to update to this
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Click to collapse
I have the same version of chrome as you. The problem has persisted during every single update after v38.

ok without logs I can go no further with this. Is there any chance you can pull some logs off your device?

gregbradley said:
ok without logs I can go no further with this. Is there any chance you can pull some logs off your device?
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How do I do that?

install a logCat app from the playstore

gregbradley said:
install a logCat app from the playstore
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Click to collapse
Does this require root? One of the apps I tried is requiring it and the other one isn't doing much either. Should I be doing something to make it work?

isshoni said:
I would really want to use Chrome, as I've gotten used to it and enjoyed it quite a lot. I'd really appreciate the help.
Click to expand...
Click to collapse
Maybe try the beta version of chrome in case it's a bug which has been fixed but not yet rolled out to chrome. Perhaps try this first as it'll be quicker!
Perhaps it's some data associated with chrome that's getting pulled down after each restore. Perhaps you can try, on a desktop pc, backing up your bookmarks and then deleting them, and clearing chrome's data on your phone, then trying again? And if that doesn't work try getting rid of extensions (not that I think they should be pulling them down as chrome for android doesn't yet support them, although I'm sure I read years ago that one day they would). And anything else associated with your chrome account.
Another one, perhaps quicker (not sure) would be to see if you can associate your phone with a new google account with no previous chrome use and see if it goes wrong with that one. It would help to rule out account-related problems.
Another possibility is that it's not chrome causing the problem but something it relies on; google play services, for example. Perhaps clear data on any apps chrome could conceivably use.

I'm happy to report that my problem is now solved, though still a giant mystery.
My upper speaker broke and I had to get it replace under warranty. I got insanely lucky as they replaced both front and backside glass pieces, the frame, the screen module itself and of course the speakers. So I've now got a brand-new looking phone So happy.
Anyway, I complained about the software being a mess so they also did a complete reinstall and after that Chrome works absolutely perfectly. As magically does everything else too. Not yet a sign of lollipop's previous lagging and rebooting.
It still bugs me, however, that why would Chrome suddenly start having this unreasonable issue. I had tried everything suggested in this thread and nothing worked. My own clean install didn't work. I'm really quite bothered by this.