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My new HTC Touch Pro appears to have far worse phone reception compared to my HTC TyTN II for the Tmobile UK network.
Touch Pro Radio: 1.02.25.19
TyTN II Radio: 1.27.12.11
I've set my phone band to GSM to save battery.
Ot has been tweaked in no other way yet.
a) At home, I nearly always got a usable signal on the TyTN II with some drop outs. With the Touch Pro - its the other way round - mostly searching with occasional usable signal.
b) Travvelling from Leeds to Harrogate. The TyTN II would mostly hold a good signal with only a few drop outs. The Touch Pro was "Searching" most of the way.
c) Central Leeds, both phones have good signal.
d) Sat at my desk in Harrogate. The TyTN II has a usable signal where the Touch Pro only occassionally has a usable signal.
I love the device, but am very dissappointed with the phone signal performance. So much so, I am considering returning the device. I hope there's an new Radio ROM very soon.
I would be interested to hear other TMobileUK users experiences.
Thanks
Mike
Soory, this has already been discussed in several topics:
http://forum.xda-developers.com/showthread.php?t=417335
http://forum.xda-developers.com/showthread.php?t=417163
Does seem to be a common TmobileUK problem!
There do seem to be a lot of comments about poor signal strength.
Personally my signal is the same as ever, but I think I may pinch my wife's T-Mobile SIM sometime over the weekend, just out of curiosity... Her MDA Touch has terrible signal in our house, so I'll have to see if the Raphael is any better or worse.
I am also tempted to buy the touch pro, and am with t-mobile due to their unrivalled web'n'walk data packages. I don't want to wait till t-mobile get their act together with the vario IV (they might include a updated version of the radio which works better with their network).
Is there anyone who is getting good coverage on t-mobile with this phone and if so where are you located in th u.k?
I'm in the Middlesex area, not very far at all from Heathrow airport.
Signal strength at home for me is pretty good, it varies between 2 and 5 bars depending on where I am in the house but I nearly always have a H at the top rather than a G! (anyone else other than me think that the Touch Pro's G icon is ugly? lol)
When I'm out and about away from home I've noticed much weaker signals though, never lost the network completely yet mind you. Thankfully I'm on a "Solo" sim only contract with T-mobile and my 30 day contract is already passed so I can now change it. Other people's comments about the network on here have scared me, so I've already got a porting authorisation code from them (I even told the T-Mobile customer service person I spoke to about everyone's comments on this forum, he seemed quite surprised to say the least) and I will be moving to Vodafone in a couple of days!
Vodafone Sim only deals are very similar to T-Mobile's prices (even better at the £20 level thanks to a limited time offer from Vodafone that's currently running) and although mobile internet use with Vodafone is more expensive than T-Mobile on a daily basis, they both do the £7.50/month for unlimited internet so I'll definitely be adding that!
Also has anyone tried these signal boosting sticky pads to improve reception? (I don't have any experience with these so don't know whether these things have any merit or are just a con)
tbh I wouldnt worry about it at the moment, the stock shipped radio version in my Hermes (1.06.00.10, or something like) was crap for me but remember people we get radio updates quite often even now for older devices so lets see , when the vario IV ROM emerges, how good the updated radios are?
Its all part of the game.
Perhaps once the issues for flashing diamond radios have been sorted then we could see if a daimond radio might remedy the issues?
Just out of interest has anyone here got a Touch Pro and is using it on Orange UK?? Since they both operate on GSM1800 and UMTS2100 any problems with the device should really occur for them also?
O2-UK and Vodafone UK (GSM900) stats would also be helpfull?
mrvanx said:
tbh I wouldnt worry about it at the moment, the stock shipped radio version in my Hermes (1.06.00.10, or something like) was crap for me but remember people we get radio updates quite often even now for older devices so lets see , when the vario IV ROM emerges, how good the updated radios are?
Its all part of the game.
Perhaps once the issues for flashing diamond radios have been sorted then we could see if a daimond radio might remedy the issues?
Just out of interest has anyone here got a Touch Pro and is using it on Orange UK?? Since they both operate on GSM1800 and UMTS2100 any problems with the device should really occur for them also?
O2-UK and Vodafone UK (GSM900) stats would also be helpfull?
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Click to collapse
I am not sure I understand the "game" appeal of a £500 purchase on which people seem to be experiencing poor reception on.
IBORGUK said:
I am not sure I understand the "game" appeal of a £500 purchase on which people seem to be experiencing poor reception on.
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Click to collapse
No different to any other area of technology, the fact is that if you live on the cutting edge and get the newest of the new and the best of the best, there will be issues, and rough edges to iron out. At least with HTC phones 95% of the problems will be resolved in a few months with ROM/radio updates and the wonders pulled off by the chefs here.
For those wanting a safe stable and mature platform from day one with yesterday's-but-still-ok tech, there's the Kaiser or Hermes. Or just wait a few months before getting a Touch Pro.
Best of the best for a phone which has poorer reception on my network than the previous iteration (TYTN II) ? I don't think the logic in that statement stands up somehow.
i've got same issue with t-mobile sim and pro. same spot kaiser has full 3g reception pro none
So mine's gone back due to lousy reception on T-Mobile UK in my house (my Hermes and my other half's Kaiser have no such problem).
Gutted, 'cos compared to my current Vario II it was a Rolls Royce.
So what do I do now? Risk trying another or wait till a version with new radio is out?
finisterre said:
So mine's gone back due to lousy reception on T-Mobile UK in my house (my Hermes and my other half's Kaiser have no such problem).
Gutted, 'cos compared to my current Vario II it was a Rolls Royce.
So what do I do now? Risk trying another or wait till a version with new radio is out?
Click to expand...
Click to collapse
I'd say go again when TMobile release theirs, at least then it's all their problem if you want to send it back (again!).
finisterre said:
So mine's gone back due to lousy reception on T-Mobile UK in my house (my Hermes and my other half's Kaiser have no such problem).
Gutted, 'cos compared to my current Vario II it was a Rolls Royce.
So what do I do now? Risk trying another or wait till a version with new radio is out?
Click to expand...
Click to collapse
Or maybe wait for the SE Xperia X1. I'll skip the Touch Pro because of the reception issue. As the Diamond has the same problem since the beginning, I don't believe in a software fix for this problem.
Newbie question, sorry . I havent even fully worked out what the "radio" is! Is it the same as a new ROM?
My Touch Pro will arrive today or tomorrow. How likely is it that the signal performance of this phone will improve if a new Radio can be developed? I will have 10 days to return the phone if necessary, and change to another provider/contract, which is a shame as TMobile have arguably the best (data) contracts.
Stick or twist?
If you have this problem, make sure you report it to HTC like I did.
The more who do - the more chance of a fix.
Digger. said:
Newbie question, sorry . I havent even fully worked out what the "radio" is! Is it the same as a new ROM?
Click to expand...
Click to collapse
A new ROM can contain various components. Official HTC or Carrier ROM's generally contain the OS (~100Mb), the Radio (~20Mb), the Splash Screens (~1Mb?), and the Bootloader (also small, but I can't remember how small). So they're fully loaded. Sometimes official Radio-Only updates are released, but from what I remember they're not that common.
Cooked ROMs around here are generally just the OS (and sometimes a compatible Radio if the OS actually relies on a specific Radio). The OS is all that you'd really notice much of a difference in, for day to day purposes, as it's the bit that contains "Windows Mobile".
It is possible to flash any one of the components seperately. For the purposes of solving signal issues, it should only be necessary to update the Radio component. If you do this, then all your settings, programs, etc would be untouched, 'cause it's just the bit of code that controls the "Phone" part of your device, rather than the "Windows Mobile" part.
If you get a Touch Pro now, and it's got bad T-Mobile 3G reception, you can either put up with 2G signals until a Radio update is released (officially or otherwise), or send it back. Personally, I'd do the former, as I can't see it taking more than a couple of weeks for the T-Mobile ROM to show it's face, and that'll have the T-Mobile optimised radio in it, which you'll be able to upgrade to...
Thanks for your reply sub69. Very helpful and much appreciated .
sub69 said:
If you get a Touch Pro now, and it's got bad T-Mobile 3G reception, you can either put up with 2G signals until a Radio update is released (officially or otherwise), or send it back.
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Click to collapse
With mine, it wasn't that it was dropping from 3G to 2G. It was losing the signal totally. So I would have been missing voice calls too.
Perhaps I wasnt as clear as i intended in my last post here but, as a member has already said the reception issues are most likely down to the radio stack rather than a poor device, this was an issue with the Hermes when it was first released (August 2006) and it was remedied about a month later with a radio update, im surprised people are sending thiers back so hastily!?!?
The thing i would HIGHLY recommend is (once we have HardSPL and etc...) to flash the radio stack which accompanies the Vario IV ROM once it is released /leaked. This radio version (if different) would have the TmobileUK tweaks in it if they still do such a thing?!
Im yet to see if anyone on orange UK has the same issues?? (same bands as tmobile).
Hi all,
First time poster, long time lurker I'd just like to say thanks to everyone in the community. You guys rock.
That said, I am having a minor issue with my G1. I have T-Mobile & my phone is SIM unlocked (I don't know if that would make a difference) and currently running JFv1.5 with the latest radio (2.22.19.26I). The problem is that when I disconnect from a wireless network, my data connection to T-Mobile doesn't pick back up. When I go into Call Settings / Network Operators I let it search for networks and sometimes my phone will have to Re-Register on T-Mobile and other times it will say that its already registered to T-Mobile but the data connection still won't work. The only thing I've found to solve that is a reboot of the phone.
This has happened a few random times when I was on RC33 and one of the Haykuro builds but it has become more frequent since I've updated to JFv1.5. Also, I dunno if it helps to mention but I went to a T-Mobile store earlier this week & swapped out the SIM card with a new one and have gotten the same results.
Is anyone else having this problem? I've searched to no avail and was curious. Thanks.
dissconnect
That's just typical crappy T Mobile service have the same prob here since I'm not close to a T Mobile tower when it loses web access it dumps the connection to reconnect
So that's it? I should chock this up to my carrier's signal being ****ty in random places? No one else has had this issue at all?
padalabra said:
So that's it? I should chock this up to my carrier's signal being ****ty in random places? No one else has had this issue at all?
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Click to collapse
I am having this issue. Never had a problem until I updated the radio to the latest version
I have had the new radio since the JF build with cupcake. My signal was great until yesterday. It will go from the lowest to highest in the case of the bar. When I reboot my phone it takes much longer to connect to the network. BUT I think my issue is with the fact my market (Columbus, Ohio) was rumored to get 3G by this june. So I am guessing its just TMobile doing the upgrades and whatever they need to do to impliment the 3G rollout.
lately ive been having horrible service. dont know if it has to do with the new LX being released.
Hi,
I am on 5.02h and was having random disconnects on .26 radio.
I went back to .22 saffaire radio and my connection is more stable now.
I am not sure if others have experienced this as well.
I have flashed my phone yesterday with latest from Haykuro with CUPCAKE. (NO SD APPS)
Phone is running a little slower and I started having the issues with the DATA connection.
In the middle of the Web page loading, the phone looses data connection and I am only left with ability to use voice. The data connection comes back in a few minutes and same thing happens as soon as start using the data connection again.
I do not know if previously stable connection at my location all of a sudden became bad or the new build is causing this.......
just to add
Not to dissenlighten people here but t mob has crappy serivce to rural areas. I myself live in brunswick md usa. I have had. 2 bars since I first got this phone with rc30 with constant dumps to no signal all the time when it upgraded to rc33 still the same thing. Then I rooted my to jf rc33 still the same thing. After that I used jf 1.5 and it still craps out. When I go 20 mins to the north to frederick,md I get full bars and no dissconnects so if it where a radio issue there would have been some kinda difference between radio updates. I myself am a ham operator so I should know how radio signal works so when I chock it up to t mobs crappy service I do not do this lightly since the nearest tower is 20 mins either way from me. People need to stop blaming other peoples builds for this issue since the radio update is from google. If I pop a att sim I get full bar and no dissconnects cause the tower they use is closer that's how I know it's a t mob problem not an issue with the radio. Remember troubleshooting is the best way to see where the problem is. Till t mob puts up more towers and fixxes the packet loss to the phone to remedey this then we will all have crappy service which does not seem to be in the near future for anyone.
I had a similar problem when I was on stock RC30. I called in to tech support and they set up a new APN on the phone so it would switch back to EDGE faster if I lose the wifi connection. I would suggest if you're not around stable wifi, just turn it off.
A friend of mine has having trouble connecting to 3g at all for the last week or so. She's running CM 4.2.15.1, hasn't had any network issues prior to this. Tmo hasn't been a whole lot of help, and I figured once they realize its rooted, they'll probably even less so.
So, what is the current radio version? Later than 2.22.19.26I? Where could I find it?
I'm running 2.22 on my MyTouch 3G Limited Edition. I used to have a Mytouch 3G 1.0... I actually don't have it any more because I bricked it by doing what you're asking to do. I also tried to find the radio for the same reason, except it turned out it was t-mobile's fault not my phone (as I experienced the same problems on my fender, til they caught it).
I am also having this issue! It started a few days ago for me. I cannot hold a 3G connection, but 2G and G seem to work. I've since tried numerous ROMs, wipes, and formats including my SD card yet nothing seems to help.
Any thoughts?
I've had this problem before. For me, it's been accompanied by erratic behavior of SMSing, too. Once it was even an outright inability to connect to the cell network at all.
If that's the case and you call up T-Mo and complain, often they'll give you a credit for a new SIM card, and you can pick it up at a store.
Interesting... So you believe it to be the SIM card and not anything firmware/software/network related? Any idea what could have caused something like this?
Hi everyone,
I am considering buying a used, unlocked Droid 2 Global for usage with a non-USA GMS 850 MHz network with HSDPA 850 MHz 3.5G internet. I need a phone with a hardware QWERTY keyboard and a fairly modern processor. All my searching suggests that the only two fairly modern phones with QWERTY and a decent processor are the D2G and the HTC Desire Z. The Desire Z is slower and a lot more expensive. The D2G has excellent specs and I really like the design. But...
I've heard a lot of things about GSM "resets" on the Droid 2 Global. How bad is it? Are there any firmware updates that correct the problem? Any other major gotchas with a D2G on GSM? Would I be wasting my money if I buy a D2G for use on a non-USA GSM network with a SIM card?
Thanks!
Calling works great on gsm,signal is ok,but you must switch manual in settings on GSM,and if u loose u'r signal somehow there comes annoying pop up if u wanna switch to global...internet on edge working fine...im satisfied with phone,and there will be updates in software for shure...
Sent from my DROID2 GLOBAL using XDA App
It works just fine although the "apparent" signal seems to be low.
But even when I'm getting one or two bars, I experienced absolutely no dropped calls, no data connection failures, no messaging failures whatsoever.
So, yeah, I definitely recommend using D2G on GSM.
And I think the signal's getting better these days...I don't know why lol
i think the low gsm signal might be a software issue, ive seen tests that show that when the signal being received by the d2g and other gsm devices are the same, the d2g has less bars than other phones, something to consider.
The D2G has serious connectivity issues when used on a GSM Network with a foreign sim card. So far motorola did nothing to solve this problem. I suppose it is a software related issue because the milestone 2 works flawlessly on GSM.
In my case, the signal is usually lost 48% of the time.
Is Motorola working on fixing this?
Sent from my DROID2 GLOBAL using Tapatalk
Both my girlfriend and I use D2Gs in Australia. I have always been on Telstra and she was on Vodafone and just switched to telstra. Reception is great, I have been many very remote places with this phone and the reception is as good as any phone I have every had. Using the fission rom it is stable and fast and has good battery life. This is the best android phone I have had so far, I love it way more than the galaxy it replaced.
My gf initially had issues with GSM crashes and resets and it was due to an older sim card, updating to a newer one solved the issue.
I bought the phones new from the US and then paid $10 to unlock them, both codes worked first time.
My phone is rock solid, I have never had a crash or unexpected reboot. (since i removed cpu tuner, that used to crash it every couple of days)
@mactherapy
Hi, may I ask you where you bought the unlock codes? I have five phones coming in and I need them all unlocked. Thanks in advance.
No problems using it in GSM mode with a foreign sim card here.
Got the phone 2 days ago, currently at about 40 hours uptime. Everything works as intended (using a SoftBank UICC with USIM).
Gasai Yuno said:
Got the phone 2 days ago, currently at about 40 hours uptime. Everything works as intended (using a SoftBank UICC with USIM).
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Click to collapse
wow 40 hours!
you're using the extended battery?
No. The stock battery.
It works fine. I am using the Fission ROM on Bell Canada's network. I have been using this setup for about six months now and I think the issues are overstated.
I'm using it for about a month now everything is good and stable.
I had to set it to GSM only (because the phone is locked and i'm using TurboSIM).
I was on Fission but flashed yesterday to Hexen (search Droidforums), works even better!
Regards,
mikee
Does these ROM's solve the problem of using the NAB 3g 850/1900?
I am trying to find a phone for Mexico and it is a b i t c h. Only the Desire Z A7275 is even close. And it is expensive if you can even find one.
Has anyone been able to get the D2G to work on the At&T - TelCel NAM 3G Bands for Data???
Using a custom rom doesn't solve the gsm problem. The only way to get a decent signal strenght is switching to GSM only mode, but of course you don't get 3G.
Is Motorola working on solving this issue on the upcoming Gingerbread update?
Sent from my DROID2 GLOBAL using Tapatalk
Well if you get good signal on 2G and bad on 3G, it probably means that your carrier's 3G coverage sucks. No?
Myself, I have zero issues with 3G signal strength on my primary carrier's network. HSPA always shows 80% to 100% signal strength.
Gasai Yuno said:
Well if you get good signal on 2G and bad on 3G, it probably means that your carrier's 3G coverage sucks. No?
Myself, I have zero issues with 3G signal strength on my primary carrier's network. HSPA always shows 80% to 100% signal strength.
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Click to collapse
Not really. D2G has issues with WCDMA reception. Good signal you only get if you are in very close proximity of the base station.
I usually get 1-2 bars only and any other phone displays full signal strength at the same spot. This is a known bug of D2G. Hopefully will be fixed in upcoming update.
Sent from my DROID2 GLOBAL using Tapatalk
leobg said:
Not really. D2G has issues with WCDMA reception. Good signal you only get if you are in very close proximity of the base station.
I usually get 1-2 bars only and any other phone displays full signal strength at the same spot. This is a known bug of D2G. Hopefully will be fixed in upcoming update.
Sent from my DROID2 GLOBAL using Tapatalk
Click to expand...
Click to collapse
Is Motorola/Verizon aware of this known bug of D2G?
Sent from my DROID2 GLOBAL using Tapatalk
I've bought 3 D2Gs. Sold one to a friend, used a properly unlocked one for a while and then I lost it. Bought a new one but it had bad ESN so it couldn't be unlocked (used TurboSIM).
My (and my friends' experience) so far:
SMS worked just fine on my first phone, received and sent messages instantly. However, my friends' phone would not receive some (around 10%) of his incoming messages until he rebooted the phone. Mine and his phone had no problems sending the SMS.
We shared the same "incoming calling" problem, some of the calls that other made to us were simply denied and redirected to our voicemail. We tested this a lot of times from different phones, and it seemed like most of the calls were voicemailed when the phones were in standby. If the screen was awake the phone would ring as usual.
Signal strength wasn't reliable at all, not like I care since the call quality never took a hit even on almost 0 signal strength. So when it actually worked, it worked superb.
Using a locked D2G with TurboSIM is a real ****ty solution. Calls worked fine, outgoing messages worked, but incoming messages were only received when I made a call.
Long story short, we sold both our phones and are looking for something new, as this was not a reliable phone at all.
My experiences with the D2G GSM radio, using the original firmware (2.4.29 I think it is):
- the radio itself is very good at grabbing a signal, and hanging on in low coverage areas. Call quality is great too. The only phones I've found that are better in this regard are the iPhone 4 (antenna on the outside, mind the seam) and Sony Ericsson Cedar (100% plastic casing, no metal anywhere).
- the signal strength meter ('bars') are faulty in UMTS/HSDPA mode, reporting bars too low. It reports OK with a GSM signal. This is purely cosmetic and doesn't affect call quality in the slightest; e.g. I've had crystal clear calls on a UMTS signal that showed no bars.
- if the phone does lose signal, watch out - it will try to register with the first signal it finds, regardless of what SIM you have or the network settings you have set. e.g. I have a Telstra SIM, and told the phone to connect only to Telstra; when losing a signal it sometimes re-connects to Optus or Vodafone, and sits there. It doesn't realise it's on a network it can't register on, so when this happens you have to manually force it to re-scan for a network.
- switching between GSM and UMTS mode will crash the phone; it's more reliable if you specify a carrier in network settings - then it will crash only 20-30% of the time. (This also happens in 2.4.330)
In my (and some others' experience), 2.4.330 is completely broken on GSM. None of the above are fixed, and worse still, the radio works for about half a day to a day, then will start ignoring calls and messages until you reboot.
Right now I'm using the Sony Ericsson Cedar (much better than its $50 price tag implies), with the D2G back in its box hoping that (a) the GB update arrives before the iPhone 4S/5 does, and (b) that update finally fixes these GSM radio bugs.
Hello,
I bought my Nexus 5 on the 11th of December 2013 and it had been working flawlessly ever since. Since last week, I started noticing the occasional signal drop and I'd be out of cell reception but would usually be back up within no time. However, yesterday, out of the blue I'm travelling on the highway and my signal strength disappears never to come back again. I've tried the following:
- Restore old backup (including EFS)
- Went back to stock from PA
- Upgraded to the latest radio
- Took back cover off to see if anything was wrong but found nothing.
- Tried another SIM card
Nothing worked. My SIM card works fine in another phone. Everything else such as WiFi and Bluetooth works flawlessly but I just don't get any reception.
This is very disappointing and I have my fingers crossed hoping someone can help me with this since I didn't plan on getting a new device for at least another year especially after paying $520 USD for my phone here in my country.
Thank you for looking.
im having a similar problem with the radio after the last few otas. im getting a lot of dropped calls on 3g aws...
im going to try to revert to an old radio as i don't think this is a hardware failing issue..
Sent from my Nexus 7 using Tapatalk
Flash stock firmware with fast boot. If its the same, its a carrier issue....call them to see. Or its hardware failure.
just wanted to post my fix for this issue - very disappointed with Google that i had to do this...my provider is mobilicity canada (3g aws band fyi)
flash krt01b radio from this thread...
http://forum.xda-developers.com/showthread.php?t=2514095
this is *not* a carrier or hardware issue (at least in my case)
seems others are having same issue
https://code.google.com/p/android/i...s Owner Summary Stars&groupby=&sort=&id=70878
Then it is a carrier issue....cause on Telus in Canada....never had an issue with any radio version. ?
telus would have a stronger overall signal but uses AWS band for lte which is different than mobilicitiy 3g aws...
I'm not disagreeing.... Just saying its the carrier....not Google.
See my point?
KJ said:
I'm not disagreeing.... Just saying its the carrier....not Google.
See my point?
Click to expand...
Click to collapse
are you saying mobilicitiy is purposely weakening their cell signal cause they are almost bankrupt ?
i still blame google i had no issues with the radio before they borked it...
nolook said:
are you saying mobilicitiy is purposely weakening their cell signal cause they are almost bankrupt ?
i still blame google i had no issues with the radio before they borked it...
Click to expand...
Click to collapse
Just saying that unless many have the issue with the phone or radio, then its an issue.....if not, it isnt .
So in this case, it leaves hardware or carrier....assuming a stock flash didn't help.
If flashing another radio helps the OP...awesome!! But the new radio does work fine for the mass majority.
Hope it does work for him tho!