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I was cheated by eBay seller. Need to unlock Motorola Backflip. Read it please.

Hello there! I live in Argentina I bought a Motorola ATT supposelly "unlocked" by eBay. When the cellphone arrived home and I tried with an Argentina SIM card the phone was locked to ATT.
So I tried to buy an unlock code by eBay but code was not found.
Please can you help me? The imei is: 356693031939442
Really I need your help, it took me month to get the money to buy the phone and now I cant use it.
Thanks in advance!

A
mercadocel said:
Hello there! I live in Argentina I bought a Motorola ATT supposelly "unlocked" by eBay. When the cellphone arrived home and I tried with an Argentina SIM card the phone was locked to ATT.
So I tried to buy an unlock code by eBay but code was not found.
Please can you help me? The imei is: 356693031939442
Really I need your help, it took me month to get the money to buy the phone and now I cant use it.
Thanks in advance!
Click to expand...
Click to collapse
I don't ebay. But couldn't you go through them to get your money back for false advertisment. Anways, good luck and i hope you get it unlocked.
Sent from my Eris using XDA App

I don't know how things work in Argentina, but I know here in the states, if you've been with your carrier long enough you can request an unlock code from them at no charge.

mercadocel said:
Hello there! I live in Argentina I bought a Motorola ATT supposelly "unlocked" by eBay. When the cellphone arrived home and I tried with an Argentina SIM card the phone was locked to ATT.
So I tried to buy an unlock code by eBay but code was not found.
Please can you help me? The imei is: 356693031939442
Really I need your help, it took me month to get the money to buy the phone and now I cant use it.
Thanks in advance!
Click to expand...
Click to collapse
Erisftw is right you should open a Dispute via PAPAL for False Advertising you will be able to get your money back as this is Frowned upon very strongly in ebay,unless you are of course happy with the phone

lufc said:
Erisftw is right you should open a Dispute via PAPAL for False Advertising you will be able to get your money back as this is Frowned upon very strongly in ebay,unless you are of course happy with the phone
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Click to collapse
^^ Exactly what this guy said. CONTACT EBAY RIGHT AWAY!
CALL THEM ON THE PHONE. Say, "Item not as described". Tell them you want to escalate it to a claim. They will tell you to ship the item back and give them a tracking number, also get delivery confirmation. You will get your money back as soon as eBay gets delivery confirmation from the postal service.
Experience: Returned a touch screen acer laptop with dead zone in the touch screen when it was claimed to be 100% working
AND WHEN YOU GET YOUR MONEY BACK... I have 2 Motorola backflips... I bought one unlocked, used it on T-Mobile for 2 days, and then saw AT&T was offering free backflips with new service. So now I'm on AT&T with a free Backflip, but I do have an unlocked Backflip sitting here as well. I'll sell it to you for $280 + shipping, via eBay. I bought it for $290 about 3 weeks ago. You should also use "Bing Cashback" to get 8% cash back on the "Buy it Now". PM me if you're interested.
The Backflip is the hottest phone ever.. Lol. Good choice.

lol i dont know about the backflip being "the hottest phone ever" but i guess to each their own right

If you bought something on eBay but didn't receive it or you received something that's significantly not as described, PayPal Buyer Protection can help.
PayPal Buyer Protection covers eligible transactions for the full purchase price plus original shipping charges. Some purchases -- like vehicles in the Motors category, capital equipment in the Business & Industrial category, and Real Estate -- aren't eligible for PayPal Buyer Protection.
To qualify for PayPal Buyer Protection:
Use PayPal to buy an eligible item on eBay.
Pay for the item with one payment. Items purchased with multiple payments aren't eligible.
Send your payment by clicking the Pay For It button on the eBay invoice or by clicking the Pay Now button on the eBay item page.
Let the seller know there's a problem with the transaction by opening a dispute in the Resolution Center within 45 days of making your payment. Then, escalate the dispute to a claim within 20 days of the date you opened the dispute.
Keep your PayPal account in good standing.
Find out more about PayPal Buyer Protection in our PayPal User Agreement.
You can report your problem in the PayPal Resolution Center or the eBay Resolution Center. Either way, you’ll receive the same coverage.
To find out how to report a problem on eBay, go to eBay and click "Resolution Center" at the bottom of any page.

The fastest way
I am not going to add anything useful to the conversation. BUT....
While the Paypal dispute resolution center is a great thing. I think the fastest and easiest way to go about this is to get a freaking code. He has the phone there, there's no need to reship wait and buy another and so on. That is if he can get a code... That was the question.

Open a dispute, or spend $2.15, its not that expensive
http://cgi.ebay.com/UNLOCK-Code-4-A...tem&pt=LH_DefaultDomain_2&hash=item23086e6c8f

All you guys fail with your comments
I say he should ask him for the $3 to get a unlock code. He will probably say yes to avoid shipping costs of sending it back and the hassle of dealing with a return.

ebay
Hi,
I bought several times in Ebay from Argentina, I opened a dispute once and got my money back, but maybe, in this case, it's better to just unlock the phone in your hands.
Anyway, I'm willing to buy a phone, mainly for internet and email while traveling in Argentina. I want to buy an AT&T blackberry or similar. I know this unlocked phones do work for sms and calling, but I don't know if they work for Email and Internet or 3G: did you unlock your phone? does it work for Internet and Email?
Thanks

[Q] Has anyone purchased anything from htcdirect.co.uk?

As above has anyone purchased anything from htcdirect.co.uk?
Just I notice they don't have any contact information apart from online messaging.
No phone number, No address, No company VAT reg nothing.
I would be cautious with websites like that.

i had purchased a screen protector from them and received my goods in excellent condition!
however if you don't feel comfortable using them then go to other retailers

Hmm, I checked who owns the domain and it doesnt seem to be a company but a person:
Whois query for htcdirect.co.uk...
Results returned from whois.nic.uk:
Domain name:
htcdirect.co.uk
Registrant:
Paresh Chauhan
Registrant type:
UK Individual
Registrant's address:
1, Leas Gardens
Westcliff on Sea
Westcliff on Sea
SS0 8JL
United Kingdom
Registrar:
123connect Limited [Tag = 123CONNECT]
URL: http://www.123connect.co.uk
Relevant dates:
Registered on: 17-Apr-2007
Renewal date: 17-Apr-2011
Last updated: 08-Jun-2009
Registration status:
Registered until renewal date.
Name servers:
ns1.terrassl.net
ns2.terrassl.net

Thought so, thats actually worst than buying from an individual seller on somewhere like amazon or play as this one has no contactable phone number, address, and no VAT reg.
Definitely stick to reputable retailers.

ToneyEricsson said:
As above has anyone purchased anything from htcdirect.co.uk?
Just I notice they don't have any contact information apart from online messaging.
No phone number, No address, No company VAT reg nothing.
I would be cautious with websites like that.
Click to expand...
Click to collapse
Please don't purchase from this website. I've purchase an Otterbox case for my phone when I was being told the item was posted out on 7th Jan. Up to today 18th Jan, I have yet to receive my item. Really regret purchasing from them

@jlws90
I would contact your bank to let them know and get your credit card number cancelled and issued with a new one so that person doesn't have it.
I thought it looked dodgy, no VAT reg showing that would be one to inform HM customs about with the information about the person as shown above as not being vat registered is obviously highly illegal as well and they will do him for it.
Good retailers I can recommend in the UK are such as the obvious play.com and amazon.co.uk and mobile specific being mobilefun.co.uk and expansys.co.uk which you will never have any problems with, best to stick with them.

Not being VAT registered is not illegal. You only need to be, if you turn over £70,000 a year.

Yeah your right a site like that wont be turning over much and hopefully not turning anyone over.
You would expect a decent reputable retailer to have all the basic contact and address info up already and not use use messaging as the only means of communication.

ToneyEricsson said:
@jlws90
I would contact your bank to let them know and get your credit card number cancelled and issued with a new one so that person doesn't have it.
I thought it looked dodgy, no VAT reg showing that would be one to inform HM customs about with the information about the person as shown above as not being vat registered is obviously highly illegal as well and they will do him for it.
Good retailers I can recommend in the UK are such as the obvious play.com and amazon.co.uk and mobile specific being mobilefun.co.uk and expansys.co.uk which you will never have any problems with, best to stick with them.
Click to expand...
Click to collapse
But I purchase it using my debit card instead. Didn't really want to give out my credit card details.

With so many trusted sites - I would not risk it.

llcooljazz said:
With so many trusted sites - I would not risk it.
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Click to collapse
Htcdirect are fine. They also have a shop in London called inkino.co.uk I purchased my old Htc hd from them with no issues.
Sent from my Desire HD using Tapatalk

[Q] Help with the rebate form

To the T-Mob customers from the US on here, if you filled out the rebate form and mailed it, I have a few questions:
1. Do I need a postage stamp? (I'm sorry if this is the dumbest question you've ever heard, but I've never mailed anything before least of all a rebate form.) Is that a special sort of mail?
2.For the "proof of purchase" part, the T-Mob store that I bought my Sensation from attached an invoice to my already filled out rebate form. Now I asked him clearly if all I had to do was mail the two pages in just as they are, and he said yes. However, I just realized after I left the store that there is a space for "Signature ________" and "Date________" . Do I need to sign and date this ? Or is that not necessary?
Again, I'm really sorry if I'm being extremely dense, I just don't want to mess it up and have to deal with resubmitting.

it needs postage unless it specifically says "Postage Paid For" on it

I got mine thru walmart and didn't have to mail a rebate and only paid $148 as opposed to $250 with a $50 mail in rebate. Anyone thinking about getting a sensation should try it if you want to save some cash.

asj2583 said:
I got mine thru walmart and didn't have to mail a rebate and only paid $148 as opposed to $250 with a $50 mail in rebate. Anyone thinking about getting a sensation should try it if you want to save some cash.
Click to expand...
Click to collapse
I wanted to do this, but I am not the primary account holder, just an authorized user. And I wasn't about to drag my dad to wal-mart Sunday morning to get it

I also have a question.
If the IMEI on the Sensation doesn't match the one on the box, which on do I put on the rebate form?
The one on the Sensation that I checked under phone info, or the one on the box sticker?

isharma said:
I wanted to do this, but I am not the primary account holder, just an authorized user. And I wasn't about to drag my dad to wal-mart Sunday morning to get it
Click to expand...
Click to collapse
doesnt matter..i am an authorized user and i walked into walmart and got my phone..makes no dif

iCaptivate said:
I also have a question.
If the IMEI on the Sensation doesn't match the one on the box, which on do I put on the rebate form?
The one on the Sensation that I checked under phone info, or the one on the box sticker?
Click to expand...
Click to collapse
In this case you should run back and get your money back.... numbers should match.

iCaptivate said:
I also have a question.
If the IMEI on the Sensation doesn't match the one on the box, which on do I put on the rebate form?
The one on the Sensation that I checked under phone info, or the one on the box sticker?
Click to expand...
Click to collapse
I'd be way more worried as to why the 2 are different!

xnifex said:
I'd be way more worried as to why the 2 are different!
Click to expand...
Click to collapse
Yep something is not right there.

borodin1 said:
In this case you should run back and get your money back.... numbers should match.
Click to expand...
Click to collapse
I bought it at a T Mobile store from sales rep, so it was legit. I didn't buy it off some bum on Craigslist.
I only noticed they were different when I was filling out the rebate form, now I'm wondering what IMEI I should put on there if not both.

Stupid question I know but was the rebate form in the box? If it was I totally missed it.

Same here. I didn't see any form with mine.

Rebate Process Explanation
As a T-Mobile employee let me explain the process clearly.
Your sales associate should have given you 3 sheets of paper upon leaving the store.
(If you DID NOT receive this form please be sure to return to the location where you purchased your device at or make sure it was not a dealer, but a CORE LOCATION)
1. Main Receipt
2. Copy of Receipt
3. Rebate Form
The Copy of receipt and rebate form should be stapled together.
Fill out the information exactly as directed on the form leaving nothing black that has a pink "required" next to it. Failure to do so will render your warranty void and you will not receive your rebate visa card.
The white label from your box must either be peeled (which may tear it) or cut from the box and placed inside the same envelope.
Please make sure the IMEI on your receipt, device and box all match. If not you will not receive your rebate.
You must purchase your own stamp and mail the envelope.
Must be postmarked on or no later than July 31st, 2011.
Rebate is only available to those who purchased the Sensation through a valid and authorized T-Mobile retail store. Refurbished devices purchased as an upgrade DO qualify. Devices purchased at Walmart and any other major supply chain do NOT count.
Offer is not valid for Flex Pay customers.
Please allow up to 8 weeks for us to process the information and or card.
Once sent you can then check your rebate status at WWW.TMOBILEREBATES.COM or call or Rebates dept. at 1-877-311-8853 for any questions or to check your status of rebate.
I hope I was able to help you with your question.
Have a great day.

What if you purchased online through the TMO website?

elvis_freshly said:
as a t-mobile employee let me explain the process clearly.
Your sales associate should have given you 3 sheets of paper upon leaving the store.
(if you did not receive this form please be sure to return to the location where you purchased your device at or make sure it was not a dealer, but a core location)
1. Main receipt
2. Copy of receipt
3. Rebate form
the copy of receipt and rebate form should be stapled together.
Fill out the information exactly as directed on the form leaving nothing black that has a pink "required" next to it. Failure to do so will render your warranty void and you will not receive your rebate visa card.
The white label from your box must either be peeled (which may tear it) or cut from the box and placed inside the same envelope.
Please make sure the imei on your receipt, device and box all match. If not you will not receive your rebate.
You must purchase your own stamp and mail the envelope.
Must be postmarked on or no later than july 31st, 2011.
Rebate is only available to those who purchased the sensation through a valid and authorized t-mobile retail store. Refurbished devices purchased as an upgrade do qualify. Devices purchased at walmart and any other major supply chain do not count.
Offer is not valid for flex pay customers.
Please allow up to 8 weeks for us to process the information and or card.
Once sent you can then check your rebate status at www.tmobilerebates.com or call or rebates dept. At 1-877-311-8853 for any questions or to check your status of rebate.
I hope i was able to help you with your question.
Have a great day.
Click to expand...
Click to collapse
thank you :-d

almostinsane said:
What if you purchased online through the TMO website?
Click to expand...
Click to collapse
Same theory. Just print receipt and cut the white level off of the box. For further assistance please visit www.tmobilerebates.com
Sent from my HTC Sensation 4G using XDA App

isharma said:
thank you :-d
Click to expand...
Click to collapse
Welcome. But you can click the "thanks" button and I'd appreciate it even more.
Sent from my HTC Sensation 4G using XDA App

Help needed importing a Samsung Relay to Germany

as i can see, most of us here went the G1 -> G2 -> Relay way.
unfortunatly i'm sitting here in germany where the Relay is not available. and all attempts importing one so far failed. amazon doesn't have it in stock, ebay sellers don't ship overseas etc.
Can anybody help me aquire such a phone? Either get me one and send it to me or point out a dealer that ships to germany?
Any help would be much appreciated.
Thank you.

kilr00y said:
as i can see, most of us here went the G1 -> G2 -> Relay way.
unfortunatly i'm sitting here in germany where the Relay is not available. and all attempts importing one so far failed. amazon doesn't have it in stock, ebay sellers don't ship overseas etc.
Can anybody help me aquire such a phone? Either get me one and send it to me or point out a dealer that ships to germany?
Any help would be much appreciated.
Thank you.
Click to expand...
Click to collapse
you have 3 options
1) negri electronics (they are trustworthy, i got my doubleshot from them)
2) canada gsm (never tried, and you gotta mail them to sort out the international shipping stuff before you order)
3) ebay
of course, going with ebay is the less expensive but the most risky option. i got my relay from ebay, i had to camp ebay.com for a while and message all the people that had a good auction open (try to stay away from fishy stuff that may be stolen or just a scam) and ask if they would ship oversea.
most of them do not, but some do, it's just a matter of patience.
keep in mind that you will have to pay the duties for importing goods, and they will probably be quite hefty, hovering around ~100€ if you go with a shop like negri electronics

Braccoz said:
you have 3 options
1) negri electronics (they are trustworthy, i got my doubleshot from them)
2) canada gsm (never tried, and you gotta mail them to sort out the international shipping stuff before you order)
3) ebay
of course, going with ebay is the less expensive but the most risky option. i got my relay from ebay, i had to camp ebay.com for a while and message all the people that had a good auction open (try to stay away from fishy stuff that may be stolen or just a scam) and ask if they would ship oversea.
most of them do not, but some do, it's just a matter of patience.
keep in mind that you will have to pay the duties for importing goods, and they will probably be quite hefty, hovering around ~100€ if you go with a shop like negri electronics
Click to expand...
Click to collapse
The main reason why ebay sellers don't ship overseas, is due to customs and shipping. USPS Express mail, is the only way you can ship internationally with tracking. But some countries simply won't allow those shipments.
And the hassle of dealing with problems if something goes wrong...
Sent from my Captivate Glide

thanks for the 2 shops. i will look into it
i do a lot of international trading via ebay, but rarely with the US. but do i get this straight: in a country as large as the United States there is just one carrier which offers sending insured parcels overseas??? hard to believe...
Sent from my HTC Vision using xda app-developers app

gtmaster303 said:
The main reason why ebay sellers don't ship overseas, is due to customs and shipping. USPS Express mail, is the only way you can ship internationally with tracking. But some countries simply won't allow those shipments.
And the hassle of dealing with problems if something goes wrong...
Sent from my Captivate Glide
Click to expand...
Click to collapse
this is incorrect information.
first of all, customs duties will be paid by the buyer when he receives the package. the seller won't even know how much will be paid.
second, you can ship overseas with any major courier like FedEx (i recommend), UPS, DHL and of course USPS which will then be handled by your local postal service.
about stuff going wrong (in the shipment phase) there isn't much if you pay with paypal and make sure the shipping is made via a trustworthy courier with a tracking number.
of course after you have got the phone, you'd be on your own if it has some problems but if you do it right the shipment shouldn't be that much of an issue

negri was out of stock so i just placed an order with canadagsm. camping ebay didn't work for me since i've already tried that one for some weeks.
as the story continues, i will post updates as others might be faced with the same situation

kilr00y said:
negri was out of stock so i just placed an order with canadagsm. camping ebay didn't work for me since i've already tried that one for some weeks.
as the story continues, i will post updates as others might be faced with the same situation
Click to expand...
Click to collapse
What about a service like SHIPITO?
I am from Czech Rep and have a luck that many of my colleagues are flying to US on regular basis but this service could be used just for this very special purpose.

@fantomex:
yeah.. i stumbled over services like that and i'm considering it.
about canadagsm: i wrote a couple of mails with them back and forth about shipping and conditions and after everything was sorted out i told them that i would like to order. no answer from them now for 2 days. seems like it's back to the drawing board. :-/
found an ebay-seller who's willing to ship to germany, but auction is still up for 3 days... and dunno how that will turn out.
anybody can suggest more online stores that will ship to germany? spend an hour or two torturing google and co but it's hard getting any results since search results are filtered by location. and i guess i cannot deny my german IP ^ ^
found a couple of phone stores but they were either out of stock of didn't have the Relay listed at all.

weird that canadagsm stopped responding. anyway negri has written on its site that it is on backorder, and that they usually ship backordered items within few work days (they probably will just buy a phone then unlock and ship it) so i think you can try and ask them.
if you wanna go the ebay way, make sure you buy a perfect (mint) condition phone, no bad imei, and that the seller will ship with tracking to you. (and, ofc, paypal payment)

yeah.. it's weird about canadagsm.. took them an hour to reply to the initial mail. but now: nothing. already re-sent the mail twice..
will contact negri when i get home since the phone on ebay dissapeared without a trace all of a sudden..
Sent from my HTC Vision using xda app-developers app

Hi
Ebay india has a sevice called 'global easybuy'. One can buy anything from ebay usa (irrespective of the seller ships internationally or not) and ebay will deliver to your doorstep. Shipping, customs etc charges are included at the time of payment and are quite nominal. Look for 'global easy buy' on ebay germany. Hope they have this service.

negri said: "we don't know. check our website for updates"...
i have found some forwarding services, but i don't feel to comfortable with it. none of them i ever heard of. don't consider it to be too safe at all with another anonymous person in the middle.
i'm on an ebay auction again atm which will end tomorrow. maybe i get lucky.
Sent from my HTC Vision using xda app-developers app

hint: *cough* jbidwatcher *cough*

I'll ship you one if you paypal me the funds and agree not to sue me if the post office loses it. PM me.

thanks for the offer, nardholio, but i've got lucky on ebay. cell was $305, shipping was $45 via usps... and other means of shipping were clearly un-affordable.
brand new and sealed... and locked ^ ^ but that should be the least problem
let's see what the custom fee will be...
5 days and it made it to san francisco so far.. i guess that's why they call it "snail mail" ^ ^

it's here up and running cm10.1
spent another 50eur on customs. but... worth it
Sent from my SGH-T699 using xda app-developers app

OX Mobile Spy
I personally still relatively tend to eBay shopping, everything went smoothly, you can try.

Focalprice is fraud

I bought a Lenovo K900 valued 350 USD and they sent me a fake tracking number.
When I started complaining, the told that the are going to resent it or refund me.
Until now nothing happened. Unfortunately, I closed the paypal dispute so I can not claim my money back.
Bottom line. Even if you had bought in the past some products from Focalprice and the sent them well, DO NO BUY FROM THEM AGAIN.
It is more than probable that they will stole your money.
AND NEVER CLOSE PAYPAL DISPUTE.

lesson learned...
I hope you will get your money back, I know that some smartphones from other sellers where stuck at their customs and returned to the stores, maybe this is the case with you order too? .

No It is not such a case.
The tracking number was fake. I checked it to the Singapore Post web site and it was not existing.
Xperia-Ray said:
lesson learned...
I hope you will get your money back, I know that some smartphones from other sellers where stuck at their customs and returned to the stores, maybe this is the case with you order too? .
Click to expand...
Click to collapse

Sorry, but xda is not the place to air out your customer service issues with Focalprice. You need to take that up with them, paypal, or your local anti-fraud authorities.
Thanks!