[Q] Serial Number Unknown - Transformer TF300T Q&A, Help & Troubleshooting

I've just bought a second hand tf300 of Amazon and saw it still had ICS on it. When I tried to OTA update to JB it wouldn't. Closer inspection showed that in settings status the serial number is listed as unknown. I've now updated manually to JB and CWM was not installed so I dont think its unlocked and rooted. However I just want to run it with stock receiving OTA updates. Any ideas how I can fix the serial number issue or bypass to get OTA?

jimbo34 said:
I've just bought a second hand tf300 of Amazon and saw it still had ICS on it. When I tried to OTA update to JB it wouldn't. Closer inspection showed that in settings status the serial number is listed as unknown. I've now updated manually to JB and CWM was not installed so I dont think its unlocked and rooted. However I just want to run it with stock receiving OTA updates. Any ideas how I can fix the serial number issue or bypass to get OTA?
Click to expand...
Click to collapse
Here is my guess. You are unlocked. You can't load something like cwm if you're not.
I'm guessing before you got the tablet, the previous owner unlocked it, screwed it up, sent it to Asus for repair, and Asus returned it working, but loaded code somehow to eliminate the serial. This has happened to others, or so I've read. Feel lucky if you're unlocked. Users who have been reporting this problem have said their tablets are locked, and since there's no serial, they can't use the tool to unlock it.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

funnel71 said:
Here is my guess. You are unlocked. You can't load something like cwm if you're not.
I'm guessing before you got the tablet, the previous owner unlocked it, screwed it up, sent it to Asus for repair, and Asus returned it working, but loaded code somehow to eliminate the serial. This has happened to others, or so I've read. Feel lucky if you're unlocked. Users who have been reporting this problem have said their tablets are locked, and since there's no serial, they can't use the tool to unlock it.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
CWM was not installed when I received it but is there any way of knowing if the unlock tool has been run previously? If I'm stuck doing manual updates how long does it take the ota updates to appear for download on the Asus site?

jimbo34 said:
CWM was not installed when I received it but is there any way of knowing if the unlock tool has been run previously? If I'm stuck doing manual updates how long does it take the ota updates to appear for download on the Asus site?
Click to expand...
Click to collapse
Usually a week give or take.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

jimbo34 said:
CWM was not installed when I received it but is there any way of knowing if the unlock tool has been run previously? If I'm stuck doing manual updates how long does it take the ota updates to appear for download on the Asus site?
Click to expand...
Click to collapse
When you boot, do you see "this device is unlocked" in small white text on the upper left corner? that's how you tell.
Btw, unlock doesn't mess with the serial number.
Sent from my ASUS Transformer Pad TF300T using Tapatalk

The guy you bought it from bricked the unlocked tablet and send it to Asus for repair. They then performed a full reflash but forgot or didn't repair the partition that holds the device ids. You can send it back to Asus for repair and they will fix the serial number issue but even after that you won't be able to receive OTA updates and you won't be able to unlock the device again.

p0k3y said:
When you boot, do you see "this device is unlocked" in small white text on the upper left corner? that's how you tell.
Btw, unlock doesn't mess with the serial number.
Sent from my ASUS Transformer Pad TF300T using Tapatalk
Click to expand...
Click to collapse
I don't see the "this device is unlocked" message on booting. I tried to run the unlock tool but get an error message. Guess I'm screwed for OTA or unlocking then. A newby question though, if I just want to root (mainly to install adblock and titanium backup, 6 axis etc), do I still need to unlock? If so, will there ever be a root without unlocking ie Debugfs?

jimbo34 said:
I don't see the "this device is unlocked" message on booting. I tried to run the unlock tool but get an error message. Guess I'm screwed for OTA or unlocking then. A newby question though, if I just want to root (mainly to install adblock and titanium backup, 6 axis etc), do I still need to unlock? If so, will there ever be a root without unlocking ie Debugfs?
Click to expand...
Click to collapse
You don't need to unlock for root access.

bazzio said:
You don't need to unlock for root access.
Click to expand...
Click to collapse
You do if you're running jb. If you found a means to do it without unlocking and on jb, please post it, and I don't mean carrying over root from ICS. Some don't have that option.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

jimbo34 said:
I've just bought a second hand tf300 of Amazon and saw it still had ICS on it. When I tried to OTA update to JB it wouldn't. Closer inspection showed that in settings status the serial number is listed as unknown. I've now updated manually to JB and CWM was not installed so I dont think its unlocked and rooted. However I just want to run it with stock receiving OTA updates. Any ideas how I can fix the serial number issue or bypass to get OTA?
Click to expand...
Click to collapse
I think that the best solution for you is to return to Asus your TF300 with the invoice, cause you bought this second hand on Amazon, and normally they should repair it to you without problem.
bazzio said:
You don't need to unlock for root access.
Click to expand...
Click to collapse
At the moment, you cannot root only your tablet if it's on JB bootloader.
If you want a root on JB bootloader, you need to unlock before

i have a TF300 that is having the same problem, i can not unlock the bootloader with the asus app... now is there another method to unlock the bootloader?

unfortunately not. You are stuck with Stock.

Related

Unable to update to Jelly Bean

I have been checking for updates over and over for the past 48 hours and gotten no update. I have heard that this is due to the fact that I unlocked my bootloader, even though I did nothing with it after that. I didn't even root it.
Can someone tell me how to lock the bootloader or which file I need to download to go back to the stock rom? This is starting to annoy me.
Did you even read the warning when unlocking the bootloader? It says you void your warranty and are running non stock firmware and will not receive updates. You have to manually update.
Also, you cannot re-lock the bootloader.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
turdbogls said:
Did you even read the warning when unlocking the bootloader? It says you void your warranty and are running non stock firmware and will not receive updates. You have to manually update.
Also, you cannot re-lock the bootloader.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Click to expand...
Click to collapse
My whole point is that I did not run non-stock firmware. All I did was unlock the bootloader. I installed no roms, nor did I root.
I have read that if I flash back to the .29 stock rom it will re-lock the bootloader and allow me to receive updates.
Unsillied said:
My whole point is that I did not run non-stock firmware. All I did was unlock the bootloader. I installed no roms, nor did I root.
I have read that if I flash back to the .29 stock rom it will re-lock the bootloader and allow me to receive updates.
Click to expand...
Click to collapse
Even if you're running stock firmware, and not rooted, unlocking bootloader is still unlocking bootloader, and you DID unlock your bootloader, so you DON'T get OTA update. and there is NO WAY to re-lock the bootloader, even if you can re-lock it, asus still know your bootloader is unlocked, because when you used the bootloader unlock tool, it sent your tablet info (serial number i think) to asus server.
Sadly it is true no OTA JB for you.... but if your dead set on getting JB read this....
http://forum.xda-developers.com/showthread.php?p=30404556
sent from my DROID BIONIC via XDA App
nooktablet said:
Even if you're running stock firmware, and not rooted, unlocking bootloader is till unlocking bootloader, and you DID unlock your bootloader, so you DON'T get OTA update. and there is NO WAY to re-lock the bootloader, even if you can re-lock it, asus still know your bootloader is unlocked, because when you used the bootloader unlock tool, it sent your tablet info (serial number i think) to asus server.
Click to expand...
Click to collapse
This.
And in Asus' eyes an unlocked bootloader is not stock firmware....even if it completely stock.
Also really flashing old firmware......if even possible......will not really lock your bootloader
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
XperianceIT said:
Sadly it is true no OTA JB for you.... but if your dead set on getting JB read this....
http://forum.xda-developers.com/showthread.php?p=30404556
sent from my DROID BIONIC via XDA App
Click to expand...
Click to collapse
I was able to successfully update to Jelly Bean with this. Thanks!
How can i check if my bootloader is unlocked? Ever since i bought my tablet brand new i never got any ota updates.. had to do it manually all the time.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
bimmerboii said:
How can i check if my bootloader is unlocked? Ever since i bought my tablet brand new i never got any ota updates.. had to do it manually all the time.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Click to expand...
Click to collapse
If you bought yours new not used then the bootloader should be locked
nooktablet said:
If you bought yours new not used then the bootloader should be locked
Click to expand...
Click to collapse
Yes i bought it brand new sealed. I dont understand why i never got ota updates..
Also whenever i click on "Check Update" it doesnt do anything. Not even a response saying no update available or anything like that.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
maybe it started to download some ota update and hanged without you noticing, lefting you in "limbo" - check if there is some file in /cache (you should be able to see it with esfile even without root, but you need root to do any change) or some log

TF300TL root?

I live in the United States. I purchased an Asus Transformer TF300TL from an online freight overgoods auction. It has a United States ROM (test ROM?) and was probably being sent to an Asus employee for testing purposes or personal use. It is confirmed to be SIM unlocked. An AT&T SIM comes up with the HSPA tray icon and settings/about shows HSPA:11. I tried to register it on the Asus website for warranty purposes but the serial number doesn't appear in their database. It shows "no update available at this time" message when I try to OTA update it through the System Firmware Update.
It is confirmed to NOT be rooted. Obviously I want to root it. Will the standard root procedure for the TF300T/TF300TG work on this device?
It has the following info:
Model: ASUS Transformer Pad TF300TL
Android version: 4.0.3
Baseband version: 333500_0.13.0_0406
Kernel version: 2.6.39.4-00007-g5ec57ee [email protected] #1
Build number: US_epad-userdebug 4.0.3 IML74K US_epad-9.4.4.20-20120413 test-keys
Thanks!
SnoopyII said:
I live in the United States. I purchased an Asus Transformer TF300TL from an online freight overgoods auction. It has a United States ROM (test ROM?) and was probably being sent to an Asus employee for testing purposes or personal use. It is confirmed to be SIM unlocked. An AT&T SIM comes up with the HSPA tray icon and settings/about shows HSPA:11. I tried to register it on the Asus website for warranty purposes but the serial number doesn't appear in their database. It shows "no update available at this time" message when I try to OTA update it through the System Firmware Update.
It is confirmed to NOT be rooted. Obviously I want to root it. Will the standard root procedure for the TF300T/TF300TG work on this device?
It has the following info:
Model: ASUS Transformer Pad TF300TL
Android version: 4.0.3
Baseband version: 333500_0.13.0_0406
Kernel version: 2.6.39.4-00007-g5ec57ee [email protected] #1
Build number: US_epad-userdebug 4.0.3 IML74K US_epad-9.4.4.20-20120413 test-keys
Thanks!
Click to expand...
Click to collapse
Interesting. I'd try the debugfs method. You don't have to unlock the bootloader that way, unless of course you want to.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
funnel71 said:
Interesting. I'd try the debugfs method. You don't have to unlock the bootloader that way, unless of course you want to.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
Thanks worked flawlessly. It ran the script with no errors. I don't need the bootloader unlocked. :good:
Screenies
Hello there, would you mind pointing me to the link that you have followed? I would like to root my TF300TL too.
GNmagic said:
Hello there, would you mind pointing me to the link that you have followed? I would like to root my TF300TL too.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1706588
SnoopyII said:
Thanks worked flawlessly. It ran the script with no errors. I don't need the bootloader unlocked. :good:
Click to expand...
Click to collapse
Be carefull!
When I first bought the tablet, i immediately started to root the device, without unlocking the boot (I don't want the warranty void).
All went well at first.... installed titanium backup .... root explorer...
Then i saw: Beats Audio [Root] and I thought... yeah... let's install this....
After install, beats audio had to reboot.... so the pad reboots..... and after that I was staring at the asus boot logo 24/7.:crying:
Something went horribly wrong and i couldn't reach recovery, since the usb icon is not available when you are at a locked boot-loader.
So, I've got the pad back from RMA.... and the first thing i did was:
Unlocking boot !!
PS. You don't loose warranty, when for example you sit on the pad and the glass breaks.
They'll fix it!
barkiecol said:
Be carefull!
When I first bought the tablet, i immediately started to root the device, without unlocking the boot (I don't want the warranty void).
All went well at first.... installed titanium backup .... root explorer...
Then i saw: Beats Audio [Root] and I thought... yeah... let's install this....
After install, beats audio had to reboot.... so the pad reboots..... and after that I was staring at the asus boot logo 24/7.:crying:
Something went horribly wrong and i couldn't reach recovery, since the usb icon is not available when you are at a locked boot-loader.
So, I've got the pad back from RMA.... and the first thing i did was:
Unlocking boot !!
PS. You don't loose warranty, when for example you sit on the pad and the glass breaks.
They'll fix it!
Click to expand...
Click to collapse
So in other words, beats beat you down. Any idea why? Not compatible with tegra 3 or something?
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
barkiecol said:
Be carefull!
When I first bought the tablet, i immediately started to root the device, without unlocking the boot (I don't want the warranty void).
All went well at first.... installed titanium backup .... root explorer...
Then i saw: Beats Audio [Root] and I thought... yeah... let's install this....
After install, beats audio had to reboot.... so the pad reboots..... and after that I was staring at the asus boot logo 24/7.:crying:
Something went horribly wrong and i couldn't reach recovery, since the usb icon is not available when you are at a locked boot-loader.
Click to expand...
Click to collapse
I am sure the TF300TL I have is an engineering - test or U.S. employee "one off" device. It has a custom factory ROM.
The SKU starts with "US_epad" and ends with "test-keys".
In any event...running 1 of the benchmark tools it showed a German flag so I am pretty sure it is a German model with a custom US ROM.
Is yours a German TF300TL?
The TF300 series have 1 speaker so unless you are using Dre Beats headphones...
I installed volume+ which has a beats sound profile.
For fun I installed Tweakker ICS beta (an APN settings tool)
Also since my serial number isn't in the database, I have no warranty.
If I called them and asked them for a repair they would probably say "where did you get that tablet from"?
There is a downloadable update at the Asus website for the German TF300TL but I am not going to roll the dice and try to update to it.
My SKU is US even though i am pretty sure it is identical to the German SKU.
The German support site doesn't list the bootloader unlock tool for the TF300TL.
http://support.asus.de/download/download.aspx?SLanguage=de-de
Do you have the TF300T?(WiFi only version) or TF300TG? (3g version) or TF300TL?(LTE version)
You posted the following quote in another topic here.
barkiecol said:
Hi,
On the first day, I rooted the device..... but i didn't unlock the bootloader.... was afraid of void warranty, you know.
That was a ..... BAD BAD Mistake .....
After installing Beats audio [root], the pad rebooted and I was looking at the Asus boot logo.... forever...
So tip for everyone..... don't just root the pad without unlocking the device first!!
Some crazy stuff can happen and you will never reach the USB recovery mode!!
Now, the pad is back from RMA and the first thing i did was unlocking the bootloader.
Now I am running a rooted jelly bean tf300t and i am loving it!!!
Click to expand...
Click to collapse
Just a small further update:
Just for fun, I downloaded the newest firmware update from the global website for the TF300TL.
I unzipped it onceand copied it to a blank, properly formatted SD Micro card.
It recognizes the card and file but doesn't recognize that it is an update.
Also when I attempt to go into recovery mode (volume down + Power, then quickly press volume up) it shows the android robot with the open stomach and the red triangle.
When booting (volume dowm + Power) it shows the standard android logo (boot to android), the USB logo (bootloader mode), and wipe data logo (wipe data obviously)
Next I am going to download the Asus Pad PC suite.
So far there is no bootloader unlock utility for it. It might brick the tablet to try to unlock the bootloader anyway.
I strongly suspect that Asus locked this sample tablet down hard. haha.
Well at least I got it rooted.
is it possible to root the FT300TL german Version?
Hello together,
I´m in generel a newby. Rootet my Galaxy S2 with Siyah, thats all I performed till today.
Now we bought a TF300TL for our company to use it for our webbased application outside the office. The problem is that in the stock configuration only with Firefox the right click is possible at some, but not all points and FF has also problems to show all details on the site correctly.
I heared about the possibility running Ubuntu on Android, this shout fix the above mentioned problems i think.
I could life with losing LTE possibility if 3G would be still avaible, cause Vodafone Germany don´t offer a secound data Sim-Card with LTE when the first SIM is using Datapackages also (but it has to for checking mails). The phone rings only one time, then the caller is connected to somewhere and thats all. A single LTE Data SIM is to expensive, so we will downgrade the secound SIM to 3G...
So back to my question: Can I root the TF300TL? what do i need for it´s if possible?
Greats
massaklassa
http://forum.xda-developers.com/showthread.php?t=1706588
massaklassa said:
Hello together,
I´m in generel a newby. Rootet my Galaxy S2 with Siyah, thats all I performed till today.
Now we bought a TF300TL for our company to use it for our webbased application outside the office. The problem is that in the stock configuration only with Firefox the right click is possible at some, but not all points and FF has also problems to show all details on the site correctly.
I heared about the possibility running Ubuntu on Android, this shout fix the above mentioned problems i think.
I could life with losing LTE possibility if 3G would be still avaible, cause Vodafone Germany don´t offer a secound data Sim-Card with LTE when the first SIM is using Datapackages also (but it has to for checking mails). The phone rings only one time, then the caller is connected to somewhere and thats all. A single LTE Data SIM is to expensive, so we will downgrade the secound SIM to 3G...
So back to my question: Can I root the TF300TL? what do i need for it´s if possible?
Greats
massaklassa
Click to expand...
Click to collapse
I rooted my 300TL with debugfs. I had root untill I powered off. Now I have a half root condition. I would try to root it with debugfs AND back it up with OTS rootkeeper right after that.
BTW, since unlocking and suedo-rooting it runs like [email protected]
How to unlock Asus TF300TL tablet !!
Hi....
i bought Asus TF300TL from US recently, but after receiving i noticed that the SIM is locked to AT&T network. even i got an AT&T SIM from the tray when i opened it. is it possible to unlock this tablet, i want to use my local network SIM.
Pls helppppp......
Thanks,
Nitheesh
nitheesh said:
Hi....
i bought Asus TF300TL from US recently, but after receiving i noticed that the SIM is locked to AT&T network. even i got an AT&T SIM from the tray when i opened it. is it possible to unlock this tablet, i want to use my local network SIM.
Pls helppppp......
Thanks,
Nitheesh
Click to expand...
Click to collapse
Have you tried to put another Sim in it? If you have and it indicates locked, you'll need to contact att I assume.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
theBOZman said:
I rooted my 300TL with debugfs. I had root untill I powered off. Now I have a half root condition. I would try to root it with debugfs AND back it up with OTS rootkeeper right after that.
BTW, since unlocking and suedo-rooting it runs like [email protected]
Click to expand...
Click to collapse
I rooted mine. it has always stayed rooted. Mine runs zippy quick. I use antutu cpu app to set my cpu to run @ 760mhz (min) - 1500mhz (max)
It scores over 12,000 on the antutu benchmark program (latest version)
nitheesh said:
Hi....
i bought Asus TF300TL from US recently, but after receiving i noticed that the SIM is locked to AT&T network. even i got an AT&T SIM from the tray when i opened it. is it possible to unlock this tablet, i want to use my local network SIM.
Pls helppppp......
Thanks,
Nitheesh
Click to expand...
Click to collapse
Call AT&T and request your UNLOCK code. They will hassle you and dance around (be firm with them) and they will eventually give you the unlock code.
Did you get this solve?
nitheesh said:
Hi....
i bought Asus TF300TL from US recently, but after receiving i noticed that the SIM is locked to AT&T network. even i got an AT&T SIM from the tray when i opened it. is it possible to unlock this tablet, i want to use my local network SIM.
Pls helppppp......
Thanks,
Nitheesh
Click to expand...
Click to collapse
Hi, were you able to unlock this tablet? pls let me know. I am in same situation. I have called AT&T and they said this tablet is locked to sue only with AT&T as per the contract between Asus & AT&T and they said it cannot be unlocked. Looks rooting is only option. But, I do not know if anyone had been able to successfuly do it and able to install other provider sim card outside US. Please advise.
Have successfully rooted TF300TL JB 4.2 with the motochopper tool. There was a little problem with "ADB server didn't ACK" during the process, solved by deleting the adb.exe into the processes list.

Can ANYONE unlock these days?

Just got a TF300 (US), locked and running latest 10.4.2.18. Unlock tool gives me the infamous "unknown error" problem (see 40 page thread in Prime section). Has ANYBODY been able to unlock lately on JB? I know the history of possible RMAed devices being an issue, but I have new unit and same issue. Just wondering if I should hang out and wait or know that I'm screwed.
If you've unlocked successfully, where did you get your device, what SW version were you on, and what version of the unlocker tool did you use (I tried v7)?
Yeah,i also cant unlock bootloader too,4.1.1 10.4.2.13 US.this is so crazy.
1 user from trhe German Android Hilfe community has unlocked yesterday.
mikaole said:
1 user from trhe German Android Hilfe community has unlocked yesterday.
Click to expand...
Click to collapse
Anyone know if they (Germany) contact the same ASUS servers that US does when unlocking? I'm still amazed there isn't more discussion on this. Brand new tab and can't even root it....
there were many users with the same problem. Normally it is because your serial is not listet in the Asus Server. So contact Asus and tell them you arent able to get updates(because they will not support the unlock tool). They have to put your serial in by hand another time and maybe you are lucky.
mikaole said:
there were many users with the same problem. Normally it is because your serial is not listet in the Asus Server. So contact Asus and tell them you arent able to get updates(because they will not support the unlock tool). They have to put your serial in by hand another time and maybe you are lucky.
Click to expand...
Click to collapse
Has this actually worked for anyone?
Is there a good contact at ASUS (Tien used to be one, not sure if still is)?
unlocked on JB shipped
I'm unlocked on JB shipped. I had 4.1.1 but version 10.4.2.9 shipped. I upgraded to .18 when i searched and saw hardly any post talking about .9. A few weeks ago, someone finally posted a straight question on how to root/unlock with JB and someone gave an awesome straight answer and it worked. This was before the new JB root stickies started showing up. I think I used the unlock tool thats in big sticky in the general forums. Its v7, wherever I got it from. My device serial starts with C9OKCT. worked on the first try. Got it from Office depot on black friday. US version.
got my tf300t a few days ago - couldnt get unlocking to work and got the network error issue. Then I registered my TF300T on the asus homepage and sent an email to asus tech help to add the serial number of my tf300t to their unlock database. This monday i used the unlocking tool again and - voila, unlocking worked just fine. btw, my tf300t had ics installed and i upgraded to jb before i used the unlock tool
radiomaiden said:
got my tf300t a few days ago - couldnt get unlocking to work and got the network error issue. Then I registered my TF300T on the asus homepage and sent an email to asus tech help to add the serial number of my tf300t to their unlock database. This monday i used the unlocking tool again and - voila, unlocking worked just fine. btw, my tf300t had ics installed and i upgraded to jb before i used the unlock tool
Click to expand...
Click to collapse
Thanks for the info, I just registered my TF300T on Asus homepage. No unlock available yet, will try tomorrow. Who did you email?
I unlocked. Got mine with ICS upon release. Upgraded OTA to JB then unlocked.
Just got mine today. Updated to the lastest, messed around with it a bit, then downloaded the unlock apk. Worked fine the first time. I didn't know people were having problems with it, that might have scared me a little hehe. I hope you guys get it figure out soon. CM 10.1 is rocking right now.
Sent from my Transformer Pad TF300T using Tapatalk 2
i can't unlock still...can someone PLEASE work on root for JB WITHOUT unlock? i don't know where to start and i hope some DEV can help us out here.
i registered my asus 2 days ago now,but still can't unlocked...
edited: it work now.....after sending email to asus tech and chat via email,they need my wifi mac address...after 1 minute i can unlocked my bootloader.
I purchased my tf300t from Bestbuy at black friday. I've been trying to unlock without success. I finally registered my tab on the 23rd. I've tried unlocking throughout Christmas break, and now it finally unlocks. So if you guys haven't done so already, register your tab and give it about 3 days.
https://vip.asus.com/login.aspx
tjy8tim said:
i can't unlock still...can someone PLEASE work on root for JB WITHOUT unlock? i don't know where to start and i hope some DEV can help us out here.
Click to expand...
Click to collapse
I couldnt unlock up to a week ago and i called and made a complaint about not receiving updates and i wake up this morning and decided to still try the unlock tool and IT WORKED!!!!
Can't unlock (or receive OTA updates) either. Have contacted ASUS support today. Hope it will help.
how can tell if the unlock app worked? i used it after i agreed to everything it rebooted and that was it. i tried to unlock it again and now it says unknown error may be network connection try again later.
Sent from my ASUS Transformer Pad TF300T using xda app developers app
On boot, you should see "The device is unlocked" in the upper left hand corner.
noriya said:
i registered my asus 2 days ago now,but still can't unlocked...
edited: it work now.....after sending email to asus tech and chat via email,they need my wifi mac address...after 1 minute i can unlocked my bootloader.
Click to expand...
Click to collapse
who did you write e-mail to (the specific e-mail)? are you located in usa?
tjy8tim said:
who did you write e-mail to (the specific e-mail)? are you located in usa?[/QUO
Where do you get the unlocking file?
I registered, looked at download and the only thing listed is splashtop.
Click to expand...
Click to collapse

[Q] Unlocking After Changed Mainboard

I have a TF700 with unlocked bootloader, however
My TF700 died a while back, I sent in and got it repaired.
They "relocked" my bootloader, and I'm trying to unlock the device again, and
i'm getting an unknown error.
Is there any way to unlock the bootloader again?
Thank you!
choiyt317 said:
I have a TF700 with unlocked bootloader, however
My TF700 died a while back, I sent in and got it repaired.
They "relocked" my bootloader, and I'm trying to unlock the device again, and
i'm getting an unknown error.
Is there any way to unlock the bootloader again?
Thank you!
Click to expand...
Click to collapse
There are so many threads on this problem, I don't even know where to start pointing you...
Please do a search and try every and any method you can find.
Sent from my DROID4 using Tapatalk 2
choiyt317 said:
I have a TF700 with unlocked bootloader, however
My TF700 died a while back, I sent in and got it repaired.
They "relocked" my bootloader, and I'm trying to unlock the device again, and
i'm getting an unknown error.
Is there any way to unlock the bootloader again?
Thank you!
Click to expand...
Click to collapse
I would recommend you try the ASUS site and look for the "boot unlock" utility. You will most likely need V8
Sent from my SPH-L900 using xda premium
bad news
I've got some bad news for you. It is quite possible you won't be able to unlock the device.
I had a problem with spurious touch events on the screen when I held the sides of the device and sent my tablet in for repair. Recently I decided to unlock it and the unlock tool failed constantly. I always had the same network issue. Someone at asus confirmed my serial number was fine but that for some reason my MAC address didn't match in their database.
Because my new tablet was also having spurious touch events I sent the tablet in a second time. Received it yesterday and still no success.
I've seen suggestions that you should try the Asus Device Tracker to see if your info is right in their database. It has never worked on any of my tablets.

Unlock fails after replacement of motherboard

Hi, I hard bricked my ASUS Transformer TF300T (my fault) and sent it to ASUS to repair it. They replaced motherboard. So now I have it back with fresh Android 4.1.1. I tried to use ASUS' app to unlock bootloader (stock ROM without root is not usable for me), but when I agree and tap to "unlock", it only says "unknown error" and it doesn't work. It also says it might be problem with network, but network is working correctly. I think the problem is related to replacement of motherboard, but I don't know how. Does anyone have same problem? Some advice? Thanks in advance...
vjtz said:
Hi, I hard bricked my ASUS Transformer TF300T (my fault) and sent it to ASUS to repair it. They replaced motherboard. So now I have it back with fresh Android 4.1.1. I tried to use ASUS' app to unlock bootloader (stock ROM without root is not usable for me), but when I agree and tap to "unlock", it only says "unknown error" and it doesn't work. It also says it might be problem with network, but network is working correctly. I think the problem is related to replacement of motherboard, but I don't know how. Does anyone have same problem? Some advice? Thanks in advance...
Click to expand...
Click to collapse
You want to use v7 APK. If the device is busy doing something else, it'll return with unknown error. That being the case, you need to wait until after the tab has completed updating all the apps.
graphdarnell said:
You want to use v7 APK. If the device is busy doing something else, it'll return with unknown error. That being the case, you need to wait until after the tab has completed updating all the apps.
Click to expand...
Click to collapse
When I try it, tablet is doing nothing else. I'm sure I use correct version of unlock app. All apps are updated using Play. It doesn't show updates of Android (it has 4.1, id doesn't see OTA to 4.2). Anyway, thanks for advice...
It was solved by ASUS - I had to write to their customer center and wait little bit. But it works fine now.
vjtz said:
Hi, I hard bricked my ASUS Transformer TF300T (my fault) and sent it to ASUS to repair it. They replaced motherboard. So now I have it back with fresh Android 4.1.1. I tried to use ASUS' app to unlock bootloader (stock ROM without root is not usable for me), but when I agree and tap to "unlock", it only says "unknown error" and it doesn't work. It also says it might be problem with network, but network is working correctly. I think the problem is related to replacement of motherboard, but I don't know how. Does anyone have same problem? Some advice? Thanks in advance...
Click to expand...
Click to collapse
Yuuuuup,my TF300t had a broken dock/tablet connector.Got it back with a new mobo and 4.2.1 and the previous bootloader version V10.6.1.15.3, i tried every unlock theory around....nothing happened,but rooted it with motochopper.Its one big fustrating sheit....!!!!
vjtz said:
It was solved by ASUS - I had to write to their customer center and wait little bit. But it works fine now.
Click to expand...
Click to collapse
What was the procedure,can you explain what the fix was...?
Sincerely,LLCOOLVEER
llcoolveer said:
What was the procedure,can you explain what the fix was...?
Sincerely,LLCOOLVEER
Click to expand...
Click to collapse
The problem was, that after replacement of the motherboard, the tablet was locked. When you use the ASUS unlock utility, it connects to ASUS server and makes there entry, that your tablet with respective SN is unlocked now. It is not possible to relock tablet or unlock one tablet twice. Obviously. But when I've got it back, it was locked, but in their DB they still had entry, that it is unlocked, but in fact I couldn't unlock it. So I wrote to ASUS service and after exchange of several e-mails we found where problem lies and they enabled me to unlock it again.
vjtz said:
The problem was, that after replacement of the motherboard, the tablet was locked. When you use the ASUS unlock utility, it connects to ASUS server and makes there entry, that your tablet with respective SN is unlocked now. It is not possible to relock tablet or unlock one tablet twice. Obviously. But when I've got it back, it was locked, but in their DB they still had entry, that it is unlocked, but in fact I couldn't unlock it. So I wrote to ASUS service and after exchange of several e-mails we found where problem lies and they enabled me to unlock it again.
Click to expand...
Click to collapse
You mean the Akamai netsession interface Asus uses...?! I read an article wat described this feature...you also can do it yourself btw. Did you have to put the TF in download mode..? Or was it done fully operational...? And did you have to log in to your Asus account and register it first...? I tried it this way...but maybe i made a tiny mistake....Can you confirm this please, it would make me a very happy person...:good:
Have a Good Weekend.....
llcoolveer said:
You mean the Akamai netsession interface Asus uses...?! I read an article wat described this feature...you also can do it yourself btw. Did you have to put the TF in download mode..? Or was it done fully operational...? And did you have to log in to your Asus account and register it first...? I tried it this way...but maybe i made a tiny mistake....Can you confirm this please, it would make me a very happy person...:good:
Have a Good Weekend.....
Click to expand...
Click to collapse
Hi, I didn't find way how to do it myself. At leas not with 4.2 bootloader. It was done fully on their server side. They confirmed me they correct respective entry in their DB, so I could use the unlock app to unlock it again. I don't have any ASUS account and I don't want any.
On the beginning I wrote them I'm not able to unlock it again after exchange of motherboard. They told me, that in their DB it shows as unlocked - so that I can't unlock it again. After exchange of few mails Czech ASUS support contacted Taiwan HQ and it was done.
Now I'm happy with Baked ROM.
vjtz said:
Hi, I didn't find way how to do it myself. At leas not with 4.2 bootloader. It was done fully on their server side. They confirmed me they correct respective entry in their DB, so I could use the unlock app to unlock it again. I don't have any ASUS account and I don't want any.
On the beginning I wrote them I'm not able to unlock it again after exchange of motherboard. They told me, that in their DB it shows as unlocked - so that I can't unlock it again. After exchange of few mails Czech ASUS support contacted Taiwan HQ and it was done.
Now I'm happy with Baked ROM.
Click to expand...
Click to collapse
Now i understand...the old serialnr.is still in the DB at Asus,but the nem mobo has off course no relation to the old one...i will check my RMA bill to see if i can find something about it,and if i do i register this one too....see how that works out...:good:
Thanx for the info,it was very usefull..
yah im having the same issue, so who do I have to contact to fix this issue?
rileylarche said:
yah im having the same issue, so who do I have to contact to fix this issue?
Click to expand...
Click to collapse
Official ASUS service in your country.
yah i did that the live chat people were no help now i have to resort to email.......
Check your about tablet screen for a serial. I've heard when some get tablets back from Asus, the serial is all zeros or nonexistent which is required to unlock. No fix is known for this to my knowledge.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Same issue, rma'd for upgrade issue then second rma because I couldn't unlock. Supposedly Mac addresses and serials were not keyed in correctly during this process for others. I still can't unlock, network error like before

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