Database Info

[Q] Serial Number Unknown

I've just bought a second hand tf300 of Amazon and saw it still had ICS on it. When I tried to OTA update to JB it wouldn't. Closer inspection showed that in settings status the serial number is listed as unknown. I've now updated manually to JB and CWM was not installed so I dont think its unlocked and rooted. However I just want to run it with stock receiving OTA updates. Any ideas how I can fix the serial number issue or bypass to get OTA?

jimbo34 said:
I've just bought a second hand tf300 of Amazon and saw it still had ICS on it. When I tried to OTA update to JB it wouldn't. Closer inspection showed that in settings status the serial number is listed as unknown. I've now updated manually to JB and CWM was not installed so I dont think its unlocked and rooted. However I just want to run it with stock receiving OTA updates. Any ideas how I can fix the serial number issue or bypass to get OTA?
Click to expand...
Click to collapse
Here is my guess. You are unlocked. You can't load something like cwm if you're not.
I'm guessing before you got the tablet, the previous owner unlocked it, screwed it up, sent it to Asus for repair, and Asus returned it working, but loaded code somehow to eliminate the serial. This has happened to others, or so I've read. Feel lucky if you're unlocked. Users who have been reporting this problem have said their tablets are locked, and since there's no serial, they can't use the tool to unlock it.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

funnel71 said:
Here is my guess. You are unlocked. You can't load something like cwm if you're not.
I'm guessing before you got the tablet, the previous owner unlocked it, screwed it up, sent it to Asus for repair, and Asus returned it working, but loaded code somehow to eliminate the serial. This has happened to others, or so I've read. Feel lucky if you're unlocked. Users who have been reporting this problem have said their tablets are locked, and since there's no serial, they can't use the tool to unlock it.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
CWM was not installed when I received it but is there any way of knowing if the unlock tool has been run previously? If I'm stuck doing manual updates how long does it take the ota updates to appear for download on the Asus site?

jimbo34 said:
CWM was not installed when I received it but is there any way of knowing if the unlock tool has been run previously? If I'm stuck doing manual updates how long does it take the ota updates to appear for download on the Asus site?
Click to expand...
Click to collapse
Usually a week give or take.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

jimbo34 said:
CWM was not installed when I received it but is there any way of knowing if the unlock tool has been run previously? If I'm stuck doing manual updates how long does it take the ota updates to appear for download on the Asus site?
Click to expand...
Click to collapse
When you boot, do you see "this device is unlocked" in small white text on the upper left corner? that's how you tell.
Btw, unlock doesn't mess with the serial number.
Sent from my ASUS Transformer Pad TF300T using Tapatalk

The guy you bought it from bricked the unlocked tablet and send it to Asus for repair. They then performed a full reflash but forgot or didn't repair the partition that holds the device ids. You can send it back to Asus for repair and they will fix the serial number issue but even after that you won't be able to receive OTA updates and you won't be able to unlock the device again.

p0k3y said:
When you boot, do you see "this device is unlocked" in small white text on the upper left corner? that's how you tell.
Btw, unlock doesn't mess with the serial number.
Sent from my ASUS Transformer Pad TF300T using Tapatalk
Click to expand...
Click to collapse
I don't see the "this device is unlocked" message on booting. I tried to run the unlock tool but get an error message. Guess I'm screwed for OTA or unlocking then. A newby question though, if I just want to root (mainly to install adblock and titanium backup, 6 axis etc), do I still need to unlock? If so, will there ever be a root without unlocking ie Debugfs?

jimbo34 said:
I don't see the "this device is unlocked" message on booting. I tried to run the unlock tool but get an error message. Guess I'm screwed for OTA or unlocking then. A newby question though, if I just want to root (mainly to install adblock and titanium backup, 6 axis etc), do I still need to unlock? If so, will there ever be a root without unlocking ie Debugfs?
Click to expand...
Click to collapse
You don't need to unlock for root access.

bazzio said:
You don't need to unlock for root access.
Click to expand...
Click to collapse
You do if you're running jb. If you found a means to do it without unlocking and on jb, please post it, and I don't mean carrying over root from ICS. Some don't have that option.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

jimbo34 said:
I've just bought a second hand tf300 of Amazon and saw it still had ICS on it. When I tried to OTA update to JB it wouldn't. Closer inspection showed that in settings status the serial number is listed as unknown. I've now updated manually to JB and CWM was not installed so I dont think its unlocked and rooted. However I just want to run it with stock receiving OTA updates. Any ideas how I can fix the serial number issue or bypass to get OTA?
Click to expand...
Click to collapse
I think that the best solution for you is to return to Asus your TF300 with the invoice, cause you bought this second hand on Amazon, and normally they should repair it to you without problem.
bazzio said:
You don't need to unlock for root access.
Click to expand...
Click to collapse
At the moment, you cannot root only your tablet if it's on JB bootloader.
If you want a root on JB bootloader, you need to unlock before

i have a TF300 that is having the same problem, i can not unlock the bootloader with the asus app... now is there another method to unlock the bootloader?

unfortunately not. You are stuck with Stock.

[Q] This device is unlocked asus

Hi all, new to the site.. I have been trying to find sites on google to help me understand better about unlocked tablets.
I recently bought an Asus TF300T transformer pad on ebay, the seller told me everything was in excellent condition except when the machine is powering up, there is a message in the corner that says ' Device is unlocked'. I started researching on this a little and Ive found that the asus tablet has its bootloader unlocked, and it leads to rooting.
I really have no desire to root, this will be a present to someone i care about. Unfortunately i cannot return the item as the seller has stated nonreturns are available. So my question is, if i happen to leave the bootloader unlocked, but not root at all, is there any longtime problem that will occur? Im worried about not being able to update to the latest software. Hope Im in the right place asking this question.

Yamato Cannon said:
Hi all, new to the site.. I have been trying to find sites on google to help me understand better about unlocked tablets.
I recently bought an Asus TF300T transformer pad on ebay, the seller told me everything was in excellent condition except when the machine is powering up, there is a message in the corner that says ' Device is unlocked'. I started researching on this a little and Ive found that the asus tablet has its bootloader unlocked, and it leads to rooting.
I really have no desire to root, this will be a present to someone i care about. Unfortunately i cannot return the item as the seller has stated nonreturns are available. So my question is, if i happen to leave the bootloader unlocked, but not root at all, is there any longtime problem that will occur? Im worried about not being able to update to the latest software. Hope Im in the right place asking this question.
Click to expand...
Click to collapse
Ok, there is no long term issue with unlocked device. The pros: you can install custom rom/kernel to make your device runs faster. Cons, you will have to manually upgrade your firmware, the OTA update is no longer works for unlocked device. In short unlock without rooting or unlock with rooting have NO EFFECT on your device,

buhohitr said:
Ok, there is no long term issue with unlocked device. The pros: you can install custom rom/kernel to make your device runs faster. Cons, you will have to manually upgrade your firmware, the OTA update is no longer works for unlocked device. In short unlock without rooting or unlock with rooting have NO EFFECT on your device,
Click to expand...
Click to collapse
Hi buhohitr, thanks for giving me that answer. I also forgot to put this down but can the tablet, being unlocked that is without roooting, can it still download apps from google store without any problems? and will the apps run just as it would on a locked tablet? Thank you again for your previous answer, appreciate it.

As the other guys said, the only things that change are the lack of OTA updates, the manufacturers warranty is void due to the unlocking, and that the user can (whenever they feel like it) install a custom ROM.
Everything else remains exactly the same, like being able to use/download apps and stuff.
Sent from my ADR6425LVW using XDA Premium.

SteveG12543 said:
As the other guys said, the only things that change are the lack of OTA updates, the manufacturers warranty is void due to the unlocking, and that the user can (whenever they feel like it) install a custom ROM.
Everything else remains exactly the same, like being able to use/download apps and stuff.
Sent from my ADR6425LVW using XDA Premium.
Click to expand...
Click to collapse
Thank you SteveG and Buhohitr, sorry if this was posted in the wrong section.

Can ANYONE unlock these days?

Just got a TF300 (US), locked and running latest 10.4.2.18. Unlock tool gives me the infamous "unknown error" problem (see 40 page thread in Prime section). Has ANYBODY been able to unlock lately on JB? I know the history of possible RMAed devices being an issue, but I have new unit and same issue. Just wondering if I should hang out and wait or know that I'm screwed.
If you've unlocked successfully, where did you get your device, what SW version were you on, and what version of the unlocker tool did you use (I tried v7)?

Yeah,i also cant unlock bootloader too,4.1.1 10.4.2.13 US.this is so crazy.

1 user from trhe German Android Hilfe community has unlocked yesterday.

mikaole said:
1 user from trhe German Android Hilfe community has unlocked yesterday.
Click to expand...
Click to collapse
Anyone know if they (Germany) contact the same ASUS servers that US does when unlocking? I'm still amazed there isn't more discussion on this. Brand new tab and can't even root it....

there were many users with the same problem. Normally it is because your serial is not listet in the Asus Server. So contact Asus and tell them you arent able to get updates(because they will not support the unlock tool). They have to put your serial in by hand another time and maybe you are lucky.

mikaole said:
there were many users with the same problem. Normally it is because your serial is not listet in the Asus Server. So contact Asus and tell them you arent able to get updates(because they will not support the unlock tool). They have to put your serial in by hand another time and maybe you are lucky.
Click to expand...
Click to collapse
Has this actually worked for anyone?
Is there a good contact at ASUS (Tien used to be one, not sure if still is)?

unlocked on JB shipped
I'm unlocked on JB shipped. I had 4.1.1 but version 10.4.2.9 shipped. I upgraded to .18 when i searched and saw hardly any post talking about .9. A few weeks ago, someone finally posted a straight question on how to root/unlock with JB and someone gave an awesome straight answer and it worked. This was before the new JB root stickies started showing up. I think I used the unlock tool thats in big sticky in the general forums. Its v7, wherever I got it from. My device serial starts with C9OKCT. worked on the first try. Got it from Office depot on black friday. US version.

got my tf300t a few days ago - couldnt get unlocking to work and got the network error issue. Then I registered my TF300T on the asus homepage and sent an email to asus tech help to add the serial number of my tf300t to their unlock database. This monday i used the unlocking tool again and - voila, unlocking worked just fine. btw, my tf300t had ics installed and i upgraded to jb before i used the unlock tool

radiomaiden said:
got my tf300t a few days ago - couldnt get unlocking to work and got the network error issue. Then I registered my TF300T on the asus homepage and sent an email to asus tech help to add the serial number of my tf300t to their unlock database. This monday i used the unlocking tool again and - voila, unlocking worked just fine. btw, my tf300t had ics installed and i upgraded to jb before i used the unlock tool
Click to expand...
Click to collapse
Thanks for the info, I just registered my TF300T on Asus homepage. No unlock available yet, will try tomorrow. Who did you email?

I unlocked. Got mine with ICS upon release. Upgraded OTA to JB then unlocked.

Just got mine today. Updated to the lastest, messed around with it a bit, then downloaded the unlock apk. Worked fine the first time. I didn't know people were having problems with it, that might have scared me a little hehe. I hope you guys get it figure out soon. CM 10.1 is rocking right now.
Sent from my Transformer Pad TF300T using Tapatalk 2

i can't unlock still...can someone PLEASE work on root for JB WITHOUT unlock? i don't know where to start and i hope some DEV can help us out here.

i registered my asus 2 days ago now,but still can't unlocked...
edited: it work now.....after sending email to asus tech and chat via email,they need my wifi mac address...after 1 minute i can unlocked my bootloader.

I purchased my tf300t from Bestbuy at black friday. I've been trying to unlock without success. I finally registered my tab on the 23rd. I've tried unlocking throughout Christmas break, and now it finally unlocks. So if you guys haven't done so already, register your tab and give it about 3 days.
https://vip.asus.com/login.aspx

tjy8tim said:
i can't unlock still...can someone PLEASE work on root for JB WITHOUT unlock? i don't know where to start and i hope some DEV can help us out here.
Click to expand...
Click to collapse
I couldnt unlock up to a week ago and i called and made a complaint about not receiving updates and i wake up this morning and decided to still try the unlock tool and IT WORKED!!!!

Can't unlock (or receive OTA updates) either. Have contacted ASUS support today. Hope it will help.

how can tell if the unlock app worked? i used it after i agreed to everything it rebooted and that was it. i tried to unlock it again and now it says unknown error may be network connection try again later.
Sent from my ASUS Transformer Pad TF300T using xda app developers app

On boot, you should see "The device is unlocked" in the upper left hand corner.

noriya said:
i registered my asus 2 days ago now,but still can't unlocked...
edited: it work now.....after sending email to asus tech and chat via email,they need my wifi mac address...after 1 minute i can unlocked my bootloader.
Click to expand...
Click to collapse
who did you write e-mail to (the specific e-mail)? are you located in usa?

tjy8tim said:
who did you write e-mail to (the specific e-mail)? are you located in usa?[/QUO
Where do you get the unlocking file?
I registered, looked at download and the only thing listed is splashtop.
Click to expand...
Click to collapse

Unlock bootloader WW 10.6.1.8

Hi!
I recently got a repacked Asus TF300T from Fnac with Android 4.1 on board, I couldn't get the latest OTA so I downloaded it from Asus website and installed it through my Micro-SD...
It's a great tablet and all, the only problem is that now, I CAN'T UNLOCK BOOTLOADER!
I tried registering to Asus Website 2 days ago (apparently the Serial Number had not been registered...) but I always get "Unknown error, [network watsnot]"
I already read every subject about this issue and found nothing useful, some guy could unlock his device after trying again and again, I've been trying to use the Asus Unlock App V8 for about an hour now and no luck, I'm becoming more and moe frustrated by now, I really want to get rid of all those bloatwares and get a smooth android experience...
Why did Asus choose this dumb method, with my One X it was as simple as visiting a website, but with this tablet, I've been pulling my hair for about two days now

did you try a factory reset? then try after it?

kaos420 said:
did you try a factory reset? then try after it?
Click to expand...
Click to collapse
Are you sure it could help?
I saw the poll and it only worked for 6 people down there, I would be very lucky if it worked (And I've never been lucky) XD
[EDIT] I saw something strange, I've got a file named Unlock_Time.txt saying "Last Unlock Device Time: Tue Mar 19 22:18:13 UTC+01:00 2013" but I'm pretty sure my bootloader isn't unlocked...
[EDIT 2] And after a factory reset... It still doesn't work, great. I'm starting to pull my hair right now...

Tableuraz said:
Are you sure it could help?
I saw the poll and it only worked for 6 people down there, I would be very lucky if it worked (And I've never been lucky) XD
[EDIT] I saw something strange, I've got a file named Unlock_Time.txt saying "Last Unlock Device Time: Tue Mar 19 22:18:13 UTC+01:00 2013" but I'm pretty sure my bootloader isn't unlocked...
[EDIT 2] And after a factory reset... It still doesn't work, great. I'm starting to pull my hair right now...
Click to expand...
Click to collapse
that file i have. appeared after i unlocked my bootloader. so maybe asus thinks your unlocked already....mine upon boot says device is unlocked in top corner
Sent from my TF300T using Tapatalk 2

kaos420 said:
that file i have. appeared after i unlocked my bootloader. so maybe asus thinks your unlocked already....mine upon boot says device is unlocked in top corner
Sent from my TF300T using Tapatalk 2
Click to expand...
Click to collapse
Mine doesn't, how could Asus think I unlocked my bootloader already?
Is there a way, by contacting them for instance to allow me to unlock again (if they think my tablet is unlocked...)
However, this is strange...

Tableuraz said:
Mine doesn't, how could Asus think I unlocked my bootloader already?
Is there a way, by contacting them for instance to allow me to unlock again (if they think my tablet is unlocked...)
However, this is strange...
Click to expand...
Click to collapse
ya right them. was it onlocked on 4.1 before you updated?also dumb question but did you delete that file then try to unlock?

I'll try to delete the file then run the unlock app again, but I think it won't chang anything since it looks like some ind of debugging (the date is changing everytime I try to run the app)
I don't know if it was unlocked before, it could be so, because I couldn't get the OTA the normal way and I had to flash the ROM by downloading it from Asus... If it was the case then I would be even more frustrated! lol
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

Same issue here. After contacting Asus tech support it turned out that my wifi mac address was not the same as the macc address they have registered at their systems. Therefor I did not receive OTA updates, nor could I unlock.
Only solution was to RMA the tablet, which I did a couple of days ago. According to the RMA status; the tablet has been fixed today and is on his way back. Will keep you updated with my findings.

mvleeuwen said:
Same issue here. After contacting Asus tech support it turned out that my wifi mac address was not the same as the macc address they have registered at their systems. Therefor I did not receive OTA updates, nor could I unlock.
Only solution was to RMA the tablet, which I did a couple of days ago. According to the RMA status; the tablet has been fixed today and is on his way back. Will keep you updated with my findings.
Click to expand...
Click to collapse
Yeah, I would like to know if you are able to unlock it now.
There is only one thing, I don't know if I can have RMA as I bough the tablet repacked (Fnac does that, repack products that are good as new then sell them at almost half the price) so I don't think I got the Asus RMA, only the Fnac SAV (don't know how it's called in english)
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

mehh still nothing to this issue..

Tablet back from RMA
Hi, some news about this issue, I've sent my tablet to Asus RMA and I just got it back, now the system is stable and doesn't freeze all the time, that's great...
But the unlock tool still doesn't work, I keep getting the unknown issue and they did not unlock the bootloader, any news about a way to unlock without their ****ty tool ?

Up ?
Help ? Anyone ?

???
So, after speaking with a girl of the french Asus Support I received a mail telling me :
Apres avoir consulté notre dossier, je vous prie de bien vouloir faire la installation du bootloader.
Normalement, cette fois il devrait fonctionner.
Click to expand...
Click to collapse
Translated to English :
After consulting our record (folder, file), please install the bootloader.
Normally, it shoul work this time.
Click to expand...
Click to collapse
What is it supposed to mean ? "install the bootloader" ?
I tried to unlock the bootloader again and got the unknown error.
I really don't understand them......

unlocking bootloader impossible
Hello
Same problem for me, unable to unlock my TF300T device, despite i'm using the official tool from Asus.
After having installed unlock_v8.apk, checked "I agree" two times, the following message appears upon attempting to unlock device :
"An unknown error occured, which may be a network issue. Please wait and try again later."
I have tried many times and my WiFi connection is all right.
Some system information for your help :
Android version : 4.2.1
Wi-Fi version : V7.1.1.50
Kernel version : 3.1.10-g890b05a
Build number : JKOP40D.WW_epad-10.6.1.27.1-20130711
S/N : CBOKCT082684
Thanks.

Tableuraz said:
So, after speaking with a girl of the french Asus Support I received a mail telling me :
Translated to English :
What is it supposed to mean ? "install the bootloader" ?
I tried to unlock the bootloader again and got the unknown error.
I really don't understand them......
Click to expand...
Click to collapse
Install the "bootloader" sounds like you need to reflash the stock ROM for your tablet, at least thats what it sounds like she's trying to say fro mthe translation. I don't think that will really do anything, but its worth a shot. You could try to ask them to add your serial number to their database, add your mac address to their database, or find our what mac address it is and change your mac address manually to that.

cmendonc2 said:
Install the "bootloader" sounds like you need to reflash the stock ROM for your tablet, at least thats what it sounds like she's trying to say fro mthe translation. I don't think that will really do anything, but its worth a shot. You could try to ask them to add your serial number to their database, add your mac address to their database, or find our what mac address it is and change your mac address manually to that.
Click to expand...
Click to collapse
I'll try this later, for now I gave my tablet to my girlfriend as it's totally useless for me if I cannot unlock it.
At first I loved this tablet but it's really a piece of crap, thanks to the Asus "Support" Service.

Tableuraz said:
I'll try this later, for now I gave my tablet to my girlfriend as it's totally useless for me if I cannot unlock it.
At first I loved this tablet but it's really a piece of crap, thanks to the Asus "Support" Service.
Click to expand...
Click to collapse
Hi I was able to unloc my bootloader by enabling developer options
settings -> about tab -> clic on [build] about 5x to enable
then enable usb debugging
then try again
this happened after i emailed asos with my serial # and wifi mac address, so not sure if that helped or not

Unlock fails after replacement of motherboard

Hi, I hard bricked my ASUS Transformer TF300T (my fault) and sent it to ASUS to repair it. They replaced motherboard. So now I have it back with fresh Android 4.1.1. I tried to use ASUS' app to unlock bootloader (stock ROM without root is not usable for me), but when I agree and tap to "unlock", it only says "unknown error" and it doesn't work. It also says it might be problem with network, but network is working correctly. I think the problem is related to replacement of motherboard, but I don't know how. Does anyone have same problem? Some advice? Thanks in advance...

vjtz said:
Hi, I hard bricked my ASUS Transformer TF300T (my fault) and sent it to ASUS to repair it. They replaced motherboard. So now I have it back with fresh Android 4.1.1. I tried to use ASUS' app to unlock bootloader (stock ROM without root is not usable for me), but when I agree and tap to "unlock", it only says "unknown error" and it doesn't work. It also says it might be problem with network, but network is working correctly. I think the problem is related to replacement of motherboard, but I don't know how. Does anyone have same problem? Some advice? Thanks in advance...
Click to expand...
Click to collapse
You want to use v7 APK. If the device is busy doing something else, it'll return with unknown error. That being the case, you need to wait until after the tab has completed updating all the apps.

graphdarnell said:
You want to use v7 APK. If the device is busy doing something else, it'll return with unknown error. That being the case, you need to wait until after the tab has completed updating all the apps.
Click to expand...
Click to collapse
When I try it, tablet is doing nothing else. I'm sure I use correct version of unlock app. All apps are updated using Play. It doesn't show updates of Android (it has 4.1, id doesn't see OTA to 4.2). Anyway, thanks for advice...

It was solved by ASUS - I had to write to their customer center and wait little bit. But it works fine now.

vjtz said:
Hi, I hard bricked my ASUS Transformer TF300T (my fault) and sent it to ASUS to repair it. They replaced motherboard. So now I have it back with fresh Android 4.1.1. I tried to use ASUS' app to unlock bootloader (stock ROM without root is not usable for me), but when I agree and tap to "unlock", it only says "unknown error" and it doesn't work. It also says it might be problem with network, but network is working correctly. I think the problem is related to replacement of motherboard, but I don't know how. Does anyone have same problem? Some advice? Thanks in advance...
Click to expand...
Click to collapse
Yuuuuup,my TF300t had a broken dock/tablet connector.Got it back with a new mobo and 4.2.1 and the previous bootloader version V10.6.1.15.3, i tried every unlock theory around....nothing happened,but rooted it with motochopper.Its one big fustrating sheit....!!!!

vjtz said:
It was solved by ASUS - I had to write to their customer center and wait little bit. But it works fine now.
Click to expand...
Click to collapse
What was the procedure,can you explain what the fix was...?
Sincerely,LLCOOLVEER

llcoolveer said:
What was the procedure,can you explain what the fix was...?
Sincerely,LLCOOLVEER
Click to expand...
Click to collapse
The problem was, that after replacement of the motherboard, the tablet was locked. When you use the ASUS unlock utility, it connects to ASUS server and makes there entry, that your tablet with respective SN is unlocked now. It is not possible to relock tablet or unlock one tablet twice. Obviously. But when I've got it back, it was locked, but in their DB they still had entry, that it is unlocked, but in fact I couldn't unlock it. So I wrote to ASUS service and after exchange of several e-mails we found where problem lies and they enabled me to unlock it again.

vjtz said:
The problem was, that after replacement of the motherboard, the tablet was locked. When you use the ASUS unlock utility, it connects to ASUS server and makes there entry, that your tablet with respective SN is unlocked now. It is not possible to relock tablet or unlock one tablet twice. Obviously. But when I've got it back, it was locked, but in their DB they still had entry, that it is unlocked, but in fact I couldn't unlock it. So I wrote to ASUS service and after exchange of several e-mails we found where problem lies and they enabled me to unlock it again.
Click to expand...
Click to collapse
You mean the Akamai netsession interface Asus uses...?! I read an article wat described this feature...you also can do it yourself btw. Did you have to put the TF in download mode..? Or was it done fully operational...? And did you have to log in to your Asus account and register it first...? I tried it this way...but maybe i made a tiny mistake....Can you confirm this please, it would make me a very happy person...:good:
Have a Good Weekend.....

llcoolveer said:
You mean the Akamai netsession interface Asus uses...?! I read an article wat described this feature...you also can do it yourself btw. Did you have to put the TF in download mode..? Or was it done fully operational...? And did you have to log in to your Asus account and register it first...? I tried it this way...but maybe i made a tiny mistake....Can you confirm this please, it would make me a very happy person...:good:
Have a Good Weekend.....
Click to expand...
Click to collapse
Hi, I didn't find way how to do it myself. At leas not with 4.2 bootloader. It was done fully on their server side. They confirmed me they correct respective entry in their DB, so I could use the unlock app to unlock it again. I don't have any ASUS account and I don't want any.
On the beginning I wrote them I'm not able to unlock it again after exchange of motherboard. They told me, that in their DB it shows as unlocked - so that I can't unlock it again. After exchange of few mails Czech ASUS support contacted Taiwan HQ and it was done.
Now I'm happy with Baked ROM.

vjtz said:
Hi, I didn't find way how to do it myself. At leas not with 4.2 bootloader. It was done fully on their server side. They confirmed me they correct respective entry in their DB, so I could use the unlock app to unlock it again. I don't have any ASUS account and I don't want any.
On the beginning I wrote them I'm not able to unlock it again after exchange of motherboard. They told me, that in their DB it shows as unlocked - so that I can't unlock it again. After exchange of few mails Czech ASUS support contacted Taiwan HQ and it was done.
Now I'm happy with Baked ROM.
Click to expand...
Click to collapse
Now i understand...the old serialnr.is still in the DB at Asus,but the nem mobo has off course no relation to the old one...i will check my RMA bill to see if i can find something about it,and if i do i register this one too....see how that works out...:good:
Thanx for the info,it was very usefull..

yah im having the same issue, so who do I have to contact to fix this issue?

rileylarche said:
yah im having the same issue, so who do I have to contact to fix this issue?
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Official ASUS service in your country.

yah i did that the live chat people were no help now i have to resort to email.......

Check your about tablet screen for a serial. I've heard when some get tablets back from Asus, the serial is all zeros or nonexistent which is required to unlock. No fix is known for this to my knowledge.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2

Same issue, rma'd for upgrade issue then second rma because I couldn't unlock. Supposedly Mac addresses and serials were not keyed in correctly during this process for others. I still can't unlock, network error like before