All:
I am currently experiencing problems with the stock email application on my RAZR MAXX HD when connected to my work Exchange server. When I receive an email that has a digital signature on it (not encrypted), the list interface gives me a preview of the email (first 2 lines), but when i try and view the entire email, it fails with a notice that it was 'unable to encrypt the email.' The mail interface also shows that the certificate could not be validated.
I tried to load the root certificates for the signature into the certificate store and validated that they were showing, but to no avail.
I have tried Touchdown with success, but am not a fan of the interface (plus I dislike having multiple calendars to view. Any ideas/approaches?
Thanks
banesong said:
All:
I am currently experiencing problems with the stock email application on my RAZR MAXX HD when connected to my work Exchange server. When I receive an email that has a digital signature on it (not encrypted), the list interface gives me a preview of the email (first 2 lines), but when i try and view the entire email, it fails with a notice that it was 'unable to encrypt the email.' The mail interface also shows that the certificate could not be validated.
I tried to load the root certificates for the signature into the certificate store and validated that they were showing, but to no avail.
I have tried Touchdown with success, but am not a fan of the interface (plus I dislike having multiple calendars to view. Any ideas/approaches?
Thanks
Click to expand...
Click to collapse
I am having the same issue. Anyone found the solution to this yet?
Mikerla said:
I am having the same issue. Anyone found the solution to this yet?
Click to expand...
Click to collapse
Unfortunately, nope. Been relegated to Touchdown.
Related
Very new here and have run into what seems to be a ROM stopper issue.
My company uses Exchange Activesync but in order to connect has to be allowed to push certain security settings to my Inspire. The normal rooted phone, I am able to use the HTC Email app with no issues and am forced to use the security.
However, after flashing a ROM (I have tried MIMU and REV 4,) I am no longer able to add my Activesync account. It gets down to do the install and fails with a general error (Try again later or some such) and won't create the account.
I did do some searching and found there was an email app that apparently bypasses that setup, but I'm not interested in bi-passing, just in getting the security to work.
Now, finally to the question: Are there any INSPIRE ROMs here that people have got to work with activesync? More specifically, with activesync that is trying to force security settings on the device?
(I had made a backup of my ROM before hand and was able to restore back to working copy without any issues [yeah] and I am sure that I wiped everything on installing both ove the above mentioned ROM.)
Sorry for the long post, but I thought background was important to understand the issue.
jeff_chaney said:
Very new here and have run into what seems to be a ROM stopper issue.
My company uses Exchange Activesync but in order to connect has to be allowed to push certain security settings to my Inspire. The normal rooted phone, I am able to use the HTC Email app with no issues and am forced to use the security.
However, after flashing a ROM (I have tried MIMU and REV 4,) I am no longer able to add my Activesync account. It gets down to do the install and fails with a general error (Try again later or some such) and won't create the account.
I did do some searching and found there was an email app that apparently bypasses that setup, but I'm not interested in bi-passing, just in getting the security to work.
Now, finally to the question: Are there any INSPIRE ROMs here that people have got to work with activesync? More specifically, with activesync that is trying to force security settings on the device?
(I had made a backup of my ROM before hand and was able to restore back to working copy without any issues [yeah] and I am sure that I wiped everything on installing both ove the above mentioned ROM.)
Sorry for the long post, but I thought background was important to understand the issue.
Click to expand...
Click to collapse
CM7 will work fine. Now keep in mind, the actual server address can be different on AOSP email clients compared to HTC.
For example, my setup that I administer:
HTC Server address: owa.organization.com
Domain: organizationdomain
AOSP(CM7) Server address: owa.organization.com/owa
Domain:blank
Check with your exchange admin to see what your proper settings would be. If others in your organization have, for instance a Samsung or Nexus, get what they would use for settings.
My Inspire is a work phone I have never had an issue getting it to connect to our activesync. It also has that extra security thing but it always prompts me to allow it right before it syncs up. It has worked for me on the following ROMs.
Ultimate Droid (Current ROM)
CM7
MIUI
Cognition
RC Mix HD
You could always try a 3rd party email app like touchdown or K9 from the market.
I tried it for sure on MIUI and it didn't work. I have tried using K-9 and it won't even work with activesync account on stock. I am getting this error when I am trying to add the account both in email as well as in just the Settings - Account. Any other thoughts? I will try CM7 or Ultimate Droid tonight.
Thanks,
Jeff
jeff_chaney said:
I tried it for sure on MIUI and it didn't work. I have tried using K-9 and it won't even work with activesync account on stock. I am getting this error when I am trying to add the account both in email as well as in just the Settings - Account. Any other thoughts? I will try CM7 or Ultimate Droid tonight.
Thanks,
Jeff
Click to expand...
Click to collapse
MIUI makes changes to the AOSP email program, so it actually may not be compatible. What version of Exchange are you running?
I believe we are on Exchange 2007. Here is the info on the exchange web service:
Connected to Microsoft Exchange
Secured by Microsoft Internet Security and Acceleration Server
© 2006 Microsoft Corporation. All rights reserved.
jeff_chaney said:
I believe we are on Exchange 2007. Here is the info on the exchange web service:
Connected to Microsoft Exchange
Secured by Microsoft Internet Security and Acceleration Server
© 2006 Microsoft Corporation. All rights reserved.
Click to expand...
Click to collapse
That is what I administer. When adding to MIUI are you using the same server name/domain info that you had in HTC based ROMs?
We have a Exchange 2003 and I cannot get it to connect to that server. Maildroid and Touchdown both worked without any problems. I wish the default email client was a little more robust.
Yes, I am using the exact same information that I did when I installed it on the "stock" ROM when trying in MIUI. I have tried both on just the "add account" method as well as from the stock email client + K-9 Email.
In stock, I cannot get the K-9 email to work at all. the HTC sense email client works fine.
in MIUI (and REV 4.0) neither email client works and I cannot add the activesync server under accounts either.
jeff_chaney said:
Yes, I am using the exact same information that I did when I installed it on the "stock" ROM when trying in MIUI. I have tried both on just the "add account" method as well as from the stock email client + K-9 Email.
In stock, I cannot get the K-9 email to work at all. the HTC sense email client works fine.
in MIUI (and REV 4.0) neither email client works and I cannot add the activesync server under accounts either.
Click to expand...
Click to collapse
You may want to try using no domain and the full owa path for server name.
Sent from my Desire HD using XDA Premium App
I'll give that a shot. Thanks for the advice.
BTW...I did finally get the K-9 mail to work on the "stock" ROM. I had to put in my full email addy on the mailbox alias along with the /owa/auth/ in the Authorization path.
Update to the saga. Just tried CM 7 and when I try to add the ActiveSync Account, here is the actual error I get:
Setup could not finish
This server requires security features your phone does not support.
jeff_chaney said:
Update to the saga. Just tried CM 7 and when I try to add the ActiveSync Account, here is the actual error I get:
Setup could not finish
This server requires security features your phone does not support.
Click to expand...
Click to collapse
Do you already have a PIN code set to unlock the device?
It sounds like your corporate IT server is locked down a little more than normal. I've used the CM7 stock client on 3 exchange systems (my employer's server, my consulting gig's server and gmail exchange settings for push) and it connects fine to all of them.
Also, try RCMix 5.9.3. See if it gives the same results as Rev 4.
OK. Update with CM7.
I tried setting up the pin before adding account, no go. The other security option that they are trying to enforce is being able to wipe the phone (I work for a State Gov't...neat, huh) I'm guessing it is this setting that is causing the issue.
I did, however, get the K-9 email program to work in CM7. Now the only downside is I don't get contacts or calendar. I'll keep looking...
jeff_chaney said:
OK. Update with CM7.
I tried setting up the pin before adding account, no go. The other security option that they are trying to enforce is being able to wipe the phone (I work for a State Gov't...neat, huh) I'm guessing it is this setting that is causing the issue.
I did, however, get the K-9 email program to work in CM7. Now the only downside is I don't get contacts or calendar. I'll keep looking...
Click to expand...
Click to collapse
Hah, local Gov't here. The default AOSP mail client does support remote wipe, as I have tested our organization's functionality on Android on CM7, RCMix, and of course stock. (as well as a few times on the Captivate).
Try setting the password in Location & Security and checking that Use Secure Credentials is checked; and make sure Email is set as a device administrator.
How would I go about doing the "make sure Email is set as a device administrator." step you mentioned? When I click on device administrator there is nothing there to select.
I did try setting up the password in Loc & Sec and the checked the Use Secure as well. Still wouldn't allow me to add the activesync account. This is all still on CM7. Still a no go on getting my contacts and calendars to sync. What am I missing? (I'm sure it is me.)
You may want to try to contact your organization administrators and ask them if you can have an exception for the security policy. There is a particular setting that I have seen brought problems with several android phone this setting is "Allow Non-provisionable Device" and it should be set to true (many organizations set it to false which cause connectivity failures).
There is no way that I will get them to change settings for me. It has to either be something I am missing or a change that needs to be made in the ROM
Sent from my Desire HD using XDA App
Hi all,
Have been searching wildly for a fix to this and im reaching out for help.
Scenario: Standard email client in honeycomb 3.01 with an exchange account setup.
Issue: embedded images/ html images do not show in body of email. Please note that the issue does not rectify when pressing the show pictures button as nothing changes. All you will see is the box where the image would be and the blue question mark. The images seem to be in the attachments tab and i have the choice of view or save.
Has someone come up with a reason this happens and how to fix it?
Note also that the same exchange account is set up on my froyo htc desire and have no problems at all.
Thanks in advance
Is anyone else having this problem?
Pictures not displaying in Emails
Jip! I have the exact same problem and have found no solution yet?
Anybody?
Which version of Exchange are you using? I can confirm that viewing embedded images in standard TF101 Honeycomb 3.01 mail app does work just fine when connected to and Exchange 2007 account (using the Exchange protocol of course). I just tested and verified that it works.
Maybe you're on Exchange 2003 or 2010? Or maybe it's a setting or option within Exchange your admin must change? I hope that info helps.
Sent from my Transformer TF101 using XDA Premium App
I also encountered the same issue, I set up 2 exchange accounts.
Both do not display the embedded pictures, the pictures are shown in the attachments list instead. Weird, in my Android phone, they are shown correctly. I think our Exchange is 2007 version.
There should be a "Show Pictures", click it.
when you click show pictures it does nothing.
Yes, the show pictures in GMail works fine displaying the embedded pictures, but the show pictures in the regular mail client does not work at all (with 2 Exchange accounts I have set up).
Has anyone resolved this issue yet?
Check with your Exchange Admin. There is the possibility a recent Exchange Security Update may well have been installed at the server level that is affecting your display. Consider asking about any firewall setting, too. Hardware appliances are updates often alsong with Exchange.
Have you tried using OWA (Outlook Web Access)? If you are enabled, try that also.
This has been an android issue since 1.6, google doesn't really care apparently.
Time to round up the mob!
Hoping someone can help with this..
I'm using:
Server: webmail.company.com
Login: domain\user (not same as email)
Email: [email protected]
SSL (checked)
Accept all SSL (checked)
This has always worked in the past but recently stopped. When setting this up now I get an error: "You typed an incorrect server address or the server requires a protocol version that Email doesn't support".
Using all these settings in K9 mail I get a similar error. With K9 mail however I have the option to add a "Mailbox Alias". When I add [email protected] into the Mailbox Alias field it works.
Ideally I'd like to continue using the default Email app and Calendar but since there doesn't appear to be anyplace to add a Mailbox Alias in the default client I cannot. I am using that mailbox alias as the email address I enter when setting up the Email client.
It's not a company issued phone so there isn't much I can do as far as having changes made on the server. I believe they must have done an update or changed some setting, as there was an email that the OWA server was being restarted which preceded these problems.
I tried setting this up on an iPhone this evening. It didn't give the same error but rather just wouldn't connect to the same server. This previously worked as well as I had tried an iPhone briefly a few months ago.
It seems that no one else at work that collects email with their stock Android Email.apk is having any issues. I would assume at this point it is some kind of account problem, but I am using the same info as listed above in my work laptops Outlook client for collecting mail via https when not connected to VPN. I'm also using those settings on a Macbook in Entourage to connect to exchange, though I believe that uses webdav. Both of those clients continue to work, and as mentioned above, k9 works when adding my email address to the Mailbox Alias. I was also able to get TouchDown working though I'm not that interested in buying it.
If anyone has anything I'd love to hear it.
thanks!
This appears to be the issue that I'm having.
http://code.google.com/p/android/issues/detail?id=25648
It seems to be an account/permissions related problem though I don't really understand why adding a mailbox alias with K9 resolves the problem, though the above OP mentions his worked with Touchdown when it wasn't working with default email.apk.
Hello,
I recently got a Lumia 800 - had i iPhone 3GS before.
And there you can sync your calender with ActiveSync.
But for some reason it doesnt work on Windows Phone 7.5
Any of you got it working or have some idea how to get it working?
Everytime i try - it just keeps asking for user and password, like it doesnt send it correctly to the server. Even got my username changed to [email protected] cuz I had an idea that it used <username>@<domain> you type in the account info. But didnt work either.
What server are you trying to connect to? I've used ActiveSync with several versions of Exchange, plus Google's implementation, and they've all worked just fine (including calendar sync). The most trouble I had was my office's Exchange server, which required that I provide a certificate on the phone... but the error message told me that, so it wasn't hard.
Note that username, domain, and server are all different fields and my have nothing to do with each other at all. Use the same settings you used on your iPhone and it should work, though.
GoodDayToDie said:
What server are you trying to connect to? I've used ActiveSync with several versions of Exchange, plus Google's implementation, and they've all worked just fine (including calendar sync). The most trouble I had was my office's Exchange server, which required that I provide a certificate on the phone... but the error message told me that, so it wasn't hard.
Note that username, domain, and server are all different fields and my have nothing to do with each other at all. Use the same settings you used on your iPhone and it should work, though.
Click to expand...
Click to collapse
Its a FirstClass mail server - that has a ActiveSync feature. I dont know much about the server part. Mostly schools and similar that use it as mailserver
There is no SSL support - so a certificate error it can't be?
I've been using ActiveSync for years with Google on iOS/Android. But I guess its the service that provides ActiveSync on our server that is the problem.
Microsoft updated their protocol making the ones on our devices obsolete and therefore mail doesn't sync anymore (Exchange Active Sync).
This is what was said by a Microsoft Answers Forum Mod:
As with many things, Hotmail too is evolving to accommodate more recent version of EAS. Please keep in mind that in order to have complete support and additional improved feature and technology capable on the device, older protocol sometimes become outdated.
There are two components in successful EAS synch. One is server side code to communicate and synch properly from 3 different services (Hotmail, calendar, and Contacts (people)); and the other is client application.
Sometimes this are cooperation and collaboration of multiple parties (the corporation who “licensed technology” vs. actually coded the application). Some of the older application would be in need to update in order to work effectively.
When server side protocol updates, incompatible clients would suffer. Unless updates on client application were made, it would be in need to force down the protocol to be compatible with older communication protocol.
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Click to collapse
Basically the issue seems to be with the m.hotmail.com server, because pop3 works fine.
One of the tips which worked for me in getting back Mail to sync was:
Log into the hotmail account on a PC. Look at the web address. Find the 3 letters and add it to ur phone's incoming server setting. Should be one of the following: snt-m, dub-m or bay-m
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Click to collapse
So instead of the usual hotmail.com or m.hotmail.com in the server field, I tried bay-m.hotmail.com (bay is the 3 letter word appearing on the browser address bar for my account), and yes it started syncing as before!
Let me know if you have any other fixes.
Also I have the Mail app behaving abnormally, causing a lot of battery drain and not letting the phone into deep sleep.
I will see if this was an issue relating to Microsoft protocols as well.
Thanks everyone for your replies
Same issue here on HTC One X , if you install the hotmail app you will get a message that states that there is a certificate error. If I find a solution I'll post it here
Hmmm...I flashed HyperNonSense v3.1 last night, then flashed GAPPS invertedemail.apk. Now I can't get the email app to login to my Hotmail account.
I have tried using both automatic, and manual setup (selecting the ingoing/outgoing settings recommended on almost every google result page). But nothing seems to work!
Has something changed at Hotmail's end in the past month or so? (which is when I last flashed an update on my Sensation).
http://answers.microsoft.com/thread/2a6789a5-e0d2-4ba4-939f-83fce21dea2a worked for me, they changed something for my account and sync started agai.
Sorry for the late response, but I wasn't subscribed to new replies to the thread automatically, so I didn't get notified of new replies.
@vandamage, what method did you try?
For error in certificate I think you need a patched mail app with security disabled, so that it works without checking for the certificate.
Try this thread http://forum.xda-developers.com/showthread.php?t=1520431
For a possible fix, check the updated OP.
Thanks