Very new here and have run into what seems to be a ROM stopper issue.
My company uses Exchange Activesync but in order to connect has to be allowed to push certain security settings to my Inspire. The normal rooted phone, I am able to use the HTC Email app with no issues and am forced to use the security.
However, after flashing a ROM (I have tried MIMU and REV 4,) I am no longer able to add my Activesync account. It gets down to do the install and fails with a general error (Try again later or some such) and won't create the account.
I did do some searching and found there was an email app that apparently bypasses that setup, but I'm not interested in bi-passing, just in getting the security to work.
Now, finally to the question: Are there any INSPIRE ROMs here that people have got to work with activesync? More specifically, with activesync that is trying to force security settings on the device?
(I had made a backup of my ROM before hand and was able to restore back to working copy without any issues [yeah] and I am sure that I wiped everything on installing both ove the above mentioned ROM.)
Sorry for the long post, but I thought background was important to understand the issue.
jeff_chaney said:
Very new here and have run into what seems to be a ROM stopper issue.
My company uses Exchange Activesync but in order to connect has to be allowed to push certain security settings to my Inspire. The normal rooted phone, I am able to use the HTC Email app with no issues and am forced to use the security.
However, after flashing a ROM (I have tried MIMU and REV 4,) I am no longer able to add my Activesync account. It gets down to do the install and fails with a general error (Try again later or some such) and won't create the account.
I did do some searching and found there was an email app that apparently bypasses that setup, but I'm not interested in bi-passing, just in getting the security to work.
Now, finally to the question: Are there any INSPIRE ROMs here that people have got to work with activesync? More specifically, with activesync that is trying to force security settings on the device?
(I had made a backup of my ROM before hand and was able to restore back to working copy without any issues [yeah] and I am sure that I wiped everything on installing both ove the above mentioned ROM.)
Sorry for the long post, but I thought background was important to understand the issue.
Click to expand...
Click to collapse
CM7 will work fine. Now keep in mind, the actual server address can be different on AOSP email clients compared to HTC.
For example, my setup that I administer:
HTC Server address: owa.organization.com
Domain: organizationdomain
AOSP(CM7) Server address: owa.organization.com/owa
Domain:blank
Check with your exchange admin to see what your proper settings would be. If others in your organization have, for instance a Samsung or Nexus, get what they would use for settings.
My Inspire is a work phone I have never had an issue getting it to connect to our activesync. It also has that extra security thing but it always prompts me to allow it right before it syncs up. It has worked for me on the following ROMs.
Ultimate Droid (Current ROM)
CM7
MIUI
Cognition
RC Mix HD
You could always try a 3rd party email app like touchdown or K9 from the market.
I tried it for sure on MIUI and it didn't work. I have tried using K-9 and it won't even work with activesync account on stock. I am getting this error when I am trying to add the account both in email as well as in just the Settings - Account. Any other thoughts? I will try CM7 or Ultimate Droid tonight.
Thanks,
Jeff
jeff_chaney said:
I tried it for sure on MIUI and it didn't work. I have tried using K-9 and it won't even work with activesync account on stock. I am getting this error when I am trying to add the account both in email as well as in just the Settings - Account. Any other thoughts? I will try CM7 or Ultimate Droid tonight.
Thanks,
Jeff
Click to expand...
Click to collapse
MIUI makes changes to the AOSP email program, so it actually may not be compatible. What version of Exchange are you running?
I believe we are on Exchange 2007. Here is the info on the exchange web service:
Connected to Microsoft Exchange
Secured by Microsoft Internet Security and Acceleration Server
© 2006 Microsoft Corporation. All rights reserved.
jeff_chaney said:
I believe we are on Exchange 2007. Here is the info on the exchange web service:
Connected to Microsoft Exchange
Secured by Microsoft Internet Security and Acceleration Server
© 2006 Microsoft Corporation. All rights reserved.
Click to expand...
Click to collapse
That is what I administer. When adding to MIUI are you using the same server name/domain info that you had in HTC based ROMs?
We have a Exchange 2003 and I cannot get it to connect to that server. Maildroid and Touchdown both worked without any problems. I wish the default email client was a little more robust.
Yes, I am using the exact same information that I did when I installed it on the "stock" ROM when trying in MIUI. I have tried both on just the "add account" method as well as from the stock email client + K-9 Email.
In stock, I cannot get the K-9 email to work at all. the HTC sense email client works fine.
in MIUI (and REV 4.0) neither email client works and I cannot add the activesync server under accounts either.
jeff_chaney said:
Yes, I am using the exact same information that I did when I installed it on the "stock" ROM when trying in MIUI. I have tried both on just the "add account" method as well as from the stock email client + K-9 Email.
In stock, I cannot get the K-9 email to work at all. the HTC sense email client works fine.
in MIUI (and REV 4.0) neither email client works and I cannot add the activesync server under accounts either.
Click to expand...
Click to collapse
You may want to try using no domain and the full owa path for server name.
Sent from my Desire HD using XDA Premium App
I'll give that a shot. Thanks for the advice.
BTW...I did finally get the K-9 mail to work on the "stock" ROM. I had to put in my full email addy on the mailbox alias along with the /owa/auth/ in the Authorization path.
Update to the saga. Just tried CM 7 and when I try to add the ActiveSync Account, here is the actual error I get:
Setup could not finish
This server requires security features your phone does not support.
jeff_chaney said:
Update to the saga. Just tried CM 7 and when I try to add the ActiveSync Account, here is the actual error I get:
Setup could not finish
This server requires security features your phone does not support.
Click to expand...
Click to collapse
Do you already have a PIN code set to unlock the device?
It sounds like your corporate IT server is locked down a little more than normal. I've used the CM7 stock client on 3 exchange systems (my employer's server, my consulting gig's server and gmail exchange settings for push) and it connects fine to all of them.
Also, try RCMix 5.9.3. See if it gives the same results as Rev 4.
OK. Update with CM7.
I tried setting up the pin before adding account, no go. The other security option that they are trying to enforce is being able to wipe the phone (I work for a State Gov't...neat, huh) I'm guessing it is this setting that is causing the issue.
I did, however, get the K-9 email program to work in CM7. Now the only downside is I don't get contacts or calendar. I'll keep looking...
jeff_chaney said:
OK. Update with CM7.
I tried setting up the pin before adding account, no go. The other security option that they are trying to enforce is being able to wipe the phone (I work for a State Gov't...neat, huh) I'm guessing it is this setting that is causing the issue.
I did, however, get the K-9 email program to work in CM7. Now the only downside is I don't get contacts or calendar. I'll keep looking...
Click to expand...
Click to collapse
Hah, local Gov't here. The default AOSP mail client does support remote wipe, as I have tested our organization's functionality on Android on CM7, RCMix, and of course stock. (as well as a few times on the Captivate).
Try setting the password in Location & Security and checking that Use Secure Credentials is checked; and make sure Email is set as a device administrator.
How would I go about doing the "make sure Email is set as a device administrator." step you mentioned? When I click on device administrator there is nothing there to select.
I did try setting up the password in Loc & Sec and the checked the Use Secure as well. Still wouldn't allow me to add the activesync account. This is all still on CM7. Still a no go on getting my contacts and calendars to sync. What am I missing? (I'm sure it is me.)
You may want to try to contact your organization administrators and ask them if you can have an exception for the security policy. There is a particular setting that I have seen brought problems with several android phone this setting is "Allow Non-provisionable Device" and it should be set to true (many organizations set it to false which cause connectivity failures).
There is no way that I will get them to change settings for me. It has to either be something I am missing or a change that needs to be made in the ROM
Sent from my Desire HD using XDA App
Related
Hello,
first time Android user here. I know people in my company that use Android phones and I was told that anything over 2.1 would work for our exchange. When I try to set up the account, it tells me that the server requires security features the phone doesn't have. No one at my IT department, TMO support, Samsung Support, or anyone else could get it working. I know it has something to do with the password protection and remote wipe security that my companies exchange server requires. Can someone help me or will i have to go back to the blackberry ? I don't want to go back to that berry.
Try installing K9 and see if it works with your company's exchange system.
bsage said:
Hello,
first time Android user here. I know people in my company that use Android phones and I was told that anything over 2.1 would work for our exchange. When I try to set up the account, it tells me that the server requires security features the phone doesn't have. No one at my IT department, TMO support, Samsung Support, or anyone else could get it working. I know it has something to do with the password protection and remote wipe security that my companies exchange server requires. Can someone help me or will i have to go back to the blackberry ? I don't want to go back to that berry.
Click to expand...
Click to collapse
Touchdown works well with exchange as well (although it's not free). There is a free trial.
I was using touchdown untill android 2.2 came out then it started supporting remote wipe.
http://developer.android.com/sdk/android-2.2-highlights.html
Once you setup your phone it should force you to password lock it from the home screen. Don't know what else they would require other than remote wipe in the event you left the company. I need to make sure I use ssl as well.
Could be a problem with the SSL cert
I use exchange with no problems on all my android projects.
I still have not gotten this to work. N1kkI6, that is exactly what i need on this. I would assume that 2.3 would have this if 2.2 has it right?
from the link you provided:
Exchange support
Improved security with the addition of numeric pin or alpha-numeric password options to unlock device. Exchange administrators can enforce password policy across devices.
Remote wipe: Exchange administrators can remotely reset the device to factory defaults to secure data in case device is lost or stolen.
Exchange Calendars are now supported in the Calendar application.
Auto-discovery: you just need to know your user-name and password to easily set up and sync an Exchange account (available for Exchange 2007 and higher).
Global Address Lists look-up is now available in the Email application, enabling users to auto-complete recipient names from the directory.
bsage said:
I still have not gotten this to work. N1kkI6, that is exactly what i need on this. I would assume that 2.3 would have this if 2.2 has it right?
from the link you provided:
Exchange support
Improved security with the addition of numeric pin or alpha-numeric password options to unlock device. Exchange administrators can enforce password policy across devices.
Remote wipe: Exchange administrators can remotely reset the device to factory defaults to secure data in case device is lost or stolen.
Exchange Calendars are now supported in the Calendar application.
Auto-discovery: you just need to know your user-name and password to easily set up and sync an Exchange account (available for Exchange 2007 and higher).
Global Address Lists look-up is now available in the Email application, enabling users to auto-complete recipient names from the directory.
Click to expand...
Click to collapse
It should work fine. It could possibly be ssl certificate related, or maybe they don't have ActiveSync enabled on your account.. who knows. What sort of error do you get if any? I use Android on Exchange. Is it Exchange 2003/2007/2010?
PLEASE - HELP TESTING on exchange account - birthday
i know, that the nexus have some small problems on using excahnge account
(bday, aniversary, etc..)
i would like to fix it, but therefore i need YOUR HELP !
i would need to see, how the nexus send the birthday to exchange server.
if someone wants to test an exchange account - please send me a PM, and i will create an exchange account on my server, so that i can see how nexus send it.
(maybe you have skype or icq, please add it on the PM)
thanks cu camel
I tried the touchdown software but it does not seem to work with the G-Tablet. I've not had any problem with auto configure (I set it up and it works for all our computers, laptops and mobile devices (running windows mind you). Touchdown does not error out, it just endlessly 'configures' we are talking hours..
Has anyone had any luck with with Outlook and Exchange servers?
I'm running stock with the latest update 2.6.32.9-00000-10.8.2-dirty build FRF91
i use..
I just use the default mail APP to get mails from our Exchange server and it is working fine.
intech said:
I tried the touchdown software but it does not seem to work with the G-Tablet. I've not had any problem with auto configure (I set it up and it works for all our computers, laptops and mobile devices (running windows mind you). Touchdown does not error out, it just endlessly 'configures' we are talking hours..
Has anyone had any luck with with Outlook and Exchange servers?
I'm running stock with the latest update 2.6.32.9-00000-10.8.2-dirty build FRF91
Click to expand...
Click to collapse
There's a beta of touchdown that works with the G Tablet. Search the apps forum for touchdown, you'll find the link.
Touchdown is awesome........works perfect
Sent from my GTablet using Tapatalk
Does not work. Wasted a few hours on this too
Just for the record I'm trying to sync with my company Rackspace Exchange server so I can count on it being properly patched.
The app keeps asking for a server in autosync mode which tells you it's not working right. Autosync works by userid and password, at least in Outlook. Server address changes depending on mode.
What is a 'server' Let's see, depending on what mode you are accessing the exchange server that name changes.
domain address, server address, server name, what exactly is a 'server' ??
server for autosync?
server for outlook2003
server for outlook2007
server for outlook2010
Outlook
not one, 5 choices for the application.
I've read TouchDown instructions and they are just like the app.
The app. insists on autosync when it can't even do autosync.
I will say that the beta at least attempted this time to communicate with the server, beyond that it's useless.
..and I'm the exchange admin.
Probably works on old unpatched servers. Just the thing you don't want.
Darn, it looked so good.
Moxier Mail
intech said:
I tried the touchdown software but it does not seem to work with the G-Tablet. I've not had any problem with auto configure (I set it up and it works for all our computers, laptops and mobile devices (running windows mind you). Touchdown does not error out, it just endlessly 'configures' we are talking hours..
Has anyone had any luck with with Outlook and Exchange servers?
I'm running stock with the latest update 2.6.32.9-00000-10.8.2-dirty build FRF91
Click to expand...
Click to collapse
I like Moxier Mail, been using it on my phone for a couple years now, and it works great on the G Tablet as well.
thanks that looks promising
no download links for the demo. They have it splashed all over the place about a demo but it does not seem to exist. Links seem very rare in Android apps. Just a very slow android library site.
Sigh, Bleeding edge.....
still just a toy. Bummer.
I had the same problem you described trying to get Touchdown to work on my G-Tab. The problem is that the program is looking for an IMEI which doesn't exist on a WiFi tablet. I ran across this link on this forum http://tinyurl.com/tdbetadroid and downloaded the application on the G-Tab and it works great. It installs with Tablet mode enabled which some people don't like but you can disable in the settings. I like Tablet mode myself. I don't know why I couldn't find this link on the NitroDesk website but what they advertise for Android tablets doesn't work--at least not for me and others.
Good luck.
I'm guessing the stock Android E-mail app isn't on the Stock TNT build?
I use the stock app on my Droid X and my G-tab just fine.
If that app isn't avail, you may want to look at "improved e-mail"
http://www.appbrain.com/app/improved-email/com.mwebster.iemail
It is basically an "improved" version of the stock android app. I've used it quite a bit too, and has some nifty additions.
thanks, I found that link and loaded it up. It actually 'worked' in the sense that it tried auto-syncing with the server but It got all the configuration errors (the server is without question, is configured correctly and syncs with a number of different devices in the office. It's a Rackspace server so it's not my handwork ) It may all depend on the Exchange server and it's settings. Certainly worth a try and it got farther then the production version. I know my server autosync works so it's the application/ android construct/TnT/
Which I may never know. I will wait and use the Windows Mobile for Production.
I was hoping everything in development was farther along then it really is. I'm also wondering if the newest version (Gtablet stock) did something making many of these development apps not work. At least XDA forums is not alone in that.
I work with another software application that does just that, anything beta will not load. You have to go into the configuration and change that. Figure with a tablet you don't really want phone apps mixed in. They are based on a tiny screens..maybe TnT is building in compatibility?
But Touchdown beta did load and was accessible so that is a little different and shows promise. First step is to at least get refused or ignored by the server It still should not need the server location in auto discovery mode.
That would be a first. It's a different address for auto discovery and Exchange (for obvious reasons) if it's even activated on a corporate exchange server. That's the problem, so many configuration possibilities the app needs to be written for. So just because it did not work for me..
Worked with support to set up the beta and we got it working. Hats of to Touchdown support. I like the tablet view once it loaded up and sync'd
intech said:
Worked with support to set up the beta and we got it working. Hats of to Touchdown support. I like the tablet view once it loaded up and sync'd
Click to expand...
Click to collapse
Yeah Man!!!
My IT people told me to junp in the lake when I called them for support...
I fought this for 2 weeks until I found a post here that talked abouth the beta version. Installed it and off I went !!!
Touchdown does not support NOTES import and it does not support adding a PIC to your contacts but its all good for what it does offer
Good Luck!
I am in need of a working AOSP email app that will work with my exchange account. Here's what I got.. EVO running CM7 with the latest nightly, and my exchange server is 2007. Mow here is my problem, when I fill in the appropriate information I select SSL and accept all certificates but it will then say "the exchange server requires security features your phone does not support." And this is only with the AOSP mail client. HTC and touchdown work fine. Now my question is, does anyone know a work around to get my exchange to connect? I don't want an email apk that has removed any security features or anything like that. I have searched but all I have found are mail apks that are modded to remove the pin (which doesnt help me). I just want a stock mail apk that will work! Lol I going crazy. Not sure if I will ever find a way to get this to work but I figured I'd give one more try with you guys! Thanks!
I know this is old but I'm having the same thing happen now. Running MIUI, email was working fine the other day, then I'm guessing our Exchange Admins ran an update or made a change that caused any AOSP mail client to work. I've tried flashing to CM7 and that mail client does not work, however, the stock Samsung client does. I also made an Email.apk for MIUI and CM7 that both bypass Exchange security that I've tried and neither of those work now.
What are we missing here?
I am running MIUI 1.9.9 and I have the stock email app working fine with my work Exchange server. It eats the hell out of my battery but it is work fine.
Hello all,
I bought my Transformer last week. I've already installed 3.1 on my tablet. I tried to add my exchange account to the stock e-mail client, using a manual setup (in both versions). For some reason however I don't seem to be able to connect to our Exchange server. The error message that I'm getting is: The exchange ActiveSync server requires security features your phone does not support.
I know this was a problem with older versions of Android. But starting with 2.2 these issues should have been solved. Also, some colleagues of mine own 2.2 and 2.3 devices. And they can connect to our Exchange Server without any problems. Unfortunately I can't with my brandnew Transformer .
I've installed Touchdown for Tablets. This app has no problems whatsoever. But I'd much rather use the stock e-mail client, because it lets me read my mail from all my e-mail accounts in one tool.
The security policies Touchdown lists as being requested from our Exchange server are the following:
allow simple password: No
Password/PIN required
Failed Attempts 8
Min Length 4
Timeout 600 sec.
Password recovery
Oh - and an odd thing is that in Touchdown I have to put in my pincode. Could they're be a problem with exchange not recognizing the "pincode" setting in Honeycomb?
Perhaps someone out there can help me out with this problem, because it's freaking me out.
Regards, Perenor.
I haven't had a problem with my Transformer connecting and syncing with my Exchange server...actually have been surprised how quick it does connect...
..how far into the setup/connection process do you get before it gives you the error?
I get the error when I press "Next" on the page where you enter the "user/domain", "password" en "mail server" entries. It then tries to get the settings for incoming mail, which takes a couple of seconds. After that I get the aforementioned message.
I have sent in a bug report at code.google.com. Its Defect Id is 17987. Perhaps others out there with a honeycomb tablet who are having this problem as well, could leave a message there: http://code.google.com/p/android/issues/detail?id=17987.
It s been like it since Android 1.0...
Android does not support Exchange security. PERIOD.
It is sad. The only ROM supporting it are SENSE ROM... as far as i know...
But for HC, so far nothing...
Updating to 3.2 resolves this issue
Update didn't help
Updated to 3.2.1 (WW) but I still get the same message that my device does not support the security features required.
Running stock and un-rooted TF101 (no G) B70 series.
Any ideas/pointers?
And no, I don't want to install touchdown regardless of how good it is.
(Funnily enough, my dirt cheap HTC chacha has replaced my blackberry and works flawlessly with our Exchange server).
For the record, we're on Exchange 2010 but not sure which exact requirements activesync comes with (happy to report them if someone points me to how to gather them).
Microsoft updated their protocol making the ones on our devices obsolete and therefore mail doesn't sync anymore (Exchange Active Sync).
This is what was said by a Microsoft Answers Forum Mod:
As with many things, Hotmail too is evolving to accommodate more recent version of EAS. Please keep in mind that in order to have complete support and additional improved feature and technology capable on the device, older protocol sometimes become outdated.
There are two components in successful EAS synch. One is server side code to communicate and synch properly from 3 different services (Hotmail, calendar, and Contacts (people)); and the other is client application.
Sometimes this are cooperation and collaboration of multiple parties (the corporation who “licensed technology” vs. actually coded the application). Some of the older application would be in need to update in order to work effectively.
When server side protocol updates, incompatible clients would suffer. Unless updates on client application were made, it would be in need to force down the protocol to be compatible with older communication protocol.
Click to expand...
Click to collapse
Basically the issue seems to be with the m.hotmail.com server, because pop3 works fine.
One of the tips which worked for me in getting back Mail to sync was:
Log into the hotmail account on a PC. Look at the web address. Find the 3 letters and add it to ur phone's incoming server setting. Should be one of the following: snt-m, dub-m or bay-m
Click to expand...
Click to collapse
So instead of the usual hotmail.com or m.hotmail.com in the server field, I tried bay-m.hotmail.com (bay is the 3 letter word appearing on the browser address bar for my account), and yes it started syncing as before!
Let me know if you have any other fixes.
Also I have the Mail app behaving abnormally, causing a lot of battery drain and not letting the phone into deep sleep.
I will see if this was an issue relating to Microsoft protocols as well.
Thanks everyone for your replies
Same issue here on HTC One X , if you install the hotmail app you will get a message that states that there is a certificate error. If I find a solution I'll post it here
Hmmm...I flashed HyperNonSense v3.1 last night, then flashed GAPPS invertedemail.apk. Now I can't get the email app to login to my Hotmail account.
I have tried using both automatic, and manual setup (selecting the ingoing/outgoing settings recommended on almost every google result page). But nothing seems to work!
Has something changed at Hotmail's end in the past month or so? (which is when I last flashed an update on my Sensation).
http://answers.microsoft.com/thread/2a6789a5-e0d2-4ba4-939f-83fce21dea2a worked for me, they changed something for my account and sync started agai.
Sorry for the late response, but I wasn't subscribed to new replies to the thread automatically, so I didn't get notified of new replies.
@vandamage, what method did you try?
For error in certificate I think you need a patched mail app with security disabled, so that it works without checking for the certificate.
Try this thread http://forum.xda-developers.com/showthread.php?t=1520431
For a possible fix, check the updated OP.
Thanks