warranty reapir/ problably voided warranty - HTC One S

Hi well my one s's usb is borked. it will only charge with no data even in fast boot so my questions are.
1)I am running custom os with no chance to return to stock definitely warranty voided right?
2) how much will htc charge to repair this? I am told the most common fix is to replace motherboard.

Does it turn on? Hard to understand your first paragraph. Does or doesn't it charge?
Sent from my HTC VLE_U using xda app-developers app

Spastic909 said:
Does it turn on? Hard to understand your first paragraph. Does or doesn't it charge?
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
HI it charges but nothing else no connection to pc and in fastboot it doesn't show fastboot usb. I think the term is usb soft brick, reflashing roms doesn't change it neither does flashing boot img.

decievedthought said:
HI it charges but nothing else no connection to pc and in fastboot it doesn't show fastboot usb. I think the term is usb soft brick, reflashing roms doesn't change it neither does flashing boot img.
Click to expand...
Click to collapse
Ask HTC through chat and get a written confirmation. First, relock your bootloader.
Sent from my locked, tampered ville

usaff22 said:
Ask HTC through chat and get a written confirmation. First, relock your bootloader.
Sent from my locked, tampered ville
Click to expand...
Click to collapse
But since I cant send commands through to fastboot so how am I meant to lock it? What questions should I ask them over chat?

Installed fastboot drivers?

usaff22 said:
Installed fastboot drivers?
Click to expand...
Click to collapse
yep certainly have I think its hardware no device shows up in device manager not even a broken one! nothing happens at all but it charges. anyone have any idea how much htc will charge to repir this?

decievedthought said:
yep certainly have I think its hardware no device shows up in device manager not even a broken one! nothing happens at all but it charges. anyone have any idea how much htc will charge to repir this?
Click to expand...
Click to collapse
funny thing is if I grep usb in dmesg I can see that plugging in is causing kernel commands to check state of plugged in cable but changes it directly to charging state

Related

Bricked Nexus S

Hey, i was having trouble with a reoccurring issue with my nexus s: the search button would fire on it own making it almost impossible to use my phone. The nexus was rooted and had clockworkmod installed, so i went ahead and flashed a 2.3.4 version of gingerbread. after the flash was complete, the phone would not turn on whatsoever. not even a boot logo, the screen is just black. cannot even get it into recovery mode.
help would be much appreciated.
Nexus S 3g
Fido
Canada
are you able to boot it into bootloader (vol up + power button)?
Guys i gotta ask...i mean i flash rom soo many times that my phone is bound to get bricked some day...although nothing has happened till now(knock knock).is there any solution to a hard bricked device..?
kevin, thanks, im unable to turn the phone on whatsoever. not even able to get into the bootloader
Can you adb or fastboot it or is it completely gone?
Sent from my Nexus S using xda premium
ferozfero said:
Guys i gotta ask...i mean i flash rom soo many times that my phone is bound to get bricked some day...although nothing has happened till now(knock knock).is there any solution to a hard bricked device..?
Click to expand...
Click to collapse
You have to be pretty unlucky to REALLY brick one of those, assuming you took the proper steps when first rooting it. Nandroid backup + EFS backup = almost bulletproof.
bblawless said:
kevin, thanks, im unable to turn the phone on whatsoever. not even able to get into the bootloader
Click to expand...
Click to collapse
So you don't see any Google logo when you turn it on? Don't get any vibration either?
Could be the BGA failing. That's one of the most common physical problem for the Nexus S, with the power button failure and the softkeys starting to active like they were possessed.
Jeff Dunn said:
Can you adb or fastboot it or is it completely gone?
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
No I'm unable to do anything, can't even get my computer to recognize the phone, I'm beggining to lose hope I feel like I've tried everything. No boot loader, no recovery, just a blank screen with no response whatsoever. I believe I may have flashed an incorrect rom and corrupter the boot loader or something along those lines, at least thats what
my friend believes
Thanks
You could try the UnBrickable Resurrector
Harbb said:
You could try the UnBrickable Resurrector
Click to expand...
Click to collapse
I attempted using that as well, but it won't recognize the phone. It reads ``no device detected``
bblawless said:
I attempted using that as well, but it won't recognize the phone. It reads ``no device detected``
Click to expand...
Click to collapse
it seems that you're pretty f'ed up...
Is your phone charged..?
Sent from my PG06100 using Tapatalk
crump84 said:
Is your phone charged..?
Sent from my PG06100 using Tapatalk
Click to expand...
Click to collapse
yes, it it charged.
bblawless said:
yes, it it charged.
Click to expand...
Click to collapse
Send your phone in for warranty then, or contact Adam directly see what he says could be wrong
Sent from my ice cream powered Nexus S using XDA premium HD app

[Q] Phone Locked :s Help?

So I bricked my phone...
I have searched around the other threads with bricked devices but none of them had that worked for me. I am rooted and unlocked so I cant flash a RUU.
I can get into bootloader, it says fastboot but when I try fastboot oem Lock or any other command it says waiting for device and doesnt seem to do anything. (I can see the bootloader screen and the red FASTBOOT sign on my phone)
I can get into my recovery (TWRP V.2.1.8.1) but my SD seems to have disappeared, it wont mount to phone and I can not see it on file manager. Which means no backups or ROMS to reinstall. It also will not mount to my PC in recovery.
Since fastboot isnt working I cant flash new boot recovery or relock bootloader. I can completely stuck
If there is a way with adb (never used it so would need more detailed instructions).
If i try boot into ROM it just shows splash then loops.
Hadcook said:
So I bricked my phone...
I have searched around the other threads with bricked devices but none of them had that worked for me. I am rooted and unlocked so I cant flash a RUU.
I can get into bootloader, it says fastboot but when I try fastboot oem Lock or any other command it says waiting for device and doesnt seem to do anything. (I can see the bootloader screen and the red FASTBOOT sign on my phone)
I can get into my recovery (TWRP V.2.1.8.1) but my SD seems to have disappeared, it wont mount to phone and I can not see it on file manager. Which means no backups or ROMS to reinstall. It also will not mount to my PC in recovery.
Since fastboot isnt working I cant flash new boot recovery or relock bootloader. I can completely stuck
If there is a way with adb (never used it so would need more detailed instructions).
If i try boot into ROM it just shows splash then loops.
Click to expand...
Click to collapse
assuming you're using Windows. Is HTC sync running? If so kill it.
If you can get to boatloader, you should be able to see the phone in windows. It's kind of a failsafe.
gunnyman said:
assuming you're using Windows. Is HTC sync running? If so kill it.
If you can get to boatloader, you should be able to see the phone in windows. It's kind of a failsafe.
Click to expand...
Click to collapse
Your a genius...
I never shut HTC sync as soon as I did that I could OEM lock and now I am running the RUU.
Thanks for the quick reply and help.
Hadcook said:
Your a genius...
I never shut HTC sync as soon as I did that I could OEM lock and now I am running the RUU.
Thanks for the quick reply and help.
Click to expand...
Click to collapse
No problemmo.
You're only bricked (as far as I know) if you can't get to the bootloader.
gunnyman said:
No problemmo.
You're only bricked (as far as I know) if you can't get to the bootloader.
Click to expand...
Click to collapse
My other one x doesn't boot. Just stays in QHSUSB :banghead: I have warranty on the way for it. Still trying to figure out how to get boot back on it
Sent from my HTC One X using xda premium
dkirchik said:
My other one x doesn't boot. Just stays in QHSUSB :banghead: I have warranty on the way for it. Still trying to figure out how to get boot back on it
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
how did it get in QHSUSB? Is what someone said about pwr/vol UP true?
dkirchik said:
My other one x doesn't boot. Just stays in QHSUSB :banghead: I have warranty on the way for it. Still trying to figure out how to get boot back on it
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Have you tried oem refurb in fastboot. I think that's the command.
Sent from my HTC One X using xda premium
kleeman7 said:
Have you tried oem refurb in fastboot. I think that's the command.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I can't boot into fastboot.
Sent from my HTC One X using xda premium
You shouldn't need to, there was a post in s-off saying it could be ran from dload mode. From what I read.
beaups said:
I tried the pg1fs. sig check failure. As a matter of fact doing "fastboot flash aksldjflkadsfjdlsk pg1fs.img" causes the same error, so something is in the img that causes sig check or any flash attempt except recovery is sig checked. Fastbook oem refurbish puts out a lot of interesting text, then reboots into recovery and looks for something (doesn't say what).on sd card (I tried copying IMG's to internal and external sd, no luck). Interesting thing about refurb command is it seems particularly "excited" about the fact that we have super CID - run it yourself and see, no harm is done (data, etc.). one recovery boots you can screw around with volume and power keys to see the text.
Click to expand...
Click to collapse
Sent from my HTC One X using xda premium
Sent from my HTC One X using xda premium
Phone is officially dead.
RUU'ed and it completed install without problems but phone still boot loops
Which RUU did you run? Did you try running it again? Can you still boot into the bootloader? If so what does it say at the top?
Sent from my HTC One X using xda app-developers app
I relocked boot loader and ran the AT&T 1.85 ruu
Basically I now have the phone booting up, but when sense loads I can do very little on it, like text or call. As soon as I try do something more like browse the web the phone freezes and reboots. The back get warm and won't turn on immediately. I want to say the second core is shorting which is why as soon as it clicks in it freezes. Or at least what my limited knowledge would suggest.
Guessing I'm done and will be using dumb phone for 6 months
The phone has a 1 year warranty call customer service and get a new one.
Doesn't the fact that I used htc dev unlock void that warranty? And I never got my phone from AT&T so they won't help obviously.
I thought that was the whole reason some people didn't want to use htc dev unlock because it voids that warranty and they won't help because the phone was rooted and boot loader unlocked? Has anyone tried to get a replacement from htc after unlocking?
You might void it says. Hardware defects are covered. AT&T covers the phone for 1 year regardless of where you bought it. Call them.
Hadcook said:
Phone is officially dead.
RUU'ed and it completed install without problems but phone still boot loops
Click to expand...
Click to collapse
reinstall STOCK recovery (unlock BL again first if needed)
relock BL if you unlocked in step 1
factory reset
RUU
profit.
beaups said:
reinstall STOCK recovery (unlock BL again first if needed)
relock BL if you unlocked in step 1
factory reset
RUU
profit.
Click to expand...
Click to collapse
Woooooaaahhhh stock recovery? Doesn't the ruu do that? If not where could I find the stock recovery?
I thought once you have ruu you can factory reset...
gunnyman said:
You might void it says. Hardware defects are covered. AT&T covers the phone for 1 year regardless of where you bought it. Call them.
Click to expand...
Click to collapse
I doubt AT&T would help, I bought the phone out of contract from best buy they would be getting screwed. I'll try contact htc after 4th of July
They will help. They take care of phone warranty for you. You still pay for service . This warranty is part of why you pay them.

[Q] hELP!!

Okay so I have a problem . So i had the 2.20 firmware but rooted and unlocked BL but with s-on. Later on i flash roms until i stayed with urdroid jb rom.
After that i was debating on to try the method of getting s-off with a mac. I asked for helped in facepalm's s-off thread but now no one helped me..that sucks
Now i tryed to get s-off by myself with a mac but it went well until the point where adb does not reconnect at all after the "fastboot flash OneX.zip"
after that it just went to hell as where it did not reboot anymore and then i tried to reflash urdroids rom again with boot.img flashed in fastboot.
after that it stayed in bootloader and hung there forever. It does not even go to recovery mode anymore.Once it went to recovery but the sdcard does not mount at all..
Now i tried a ruu and relocked the BL again and i got a friends window pc to use the ruu..Now it works everything until It says checking HBOOT..thats where it freezes and restarts over and over again.
ANY HELP?? PLEASE RESPOND ASAP AS THIS IS A EMERGENCY AS I HAVE A MEETING TOMORROW MORNING>
AwesomeEvo said:
Okay so I have a problem . So i had the 2.20 firmware but rooted and unlocked BL but with s-on. Later on i flash roms until i stayed with urdroid jb rom.
After that i was debating on to try the method of getting s-off with a mac. I asked for helped in facepalm's s-off thread but now no one helped me..that sucks
Now i tryed to get s-off by myself with a mac but it went well until the point where adb does not reconnect at all after the "fastboot flash OneX.zip"
after that it just went to hell as where it did not reboot anymore and then i tried to reflash urdroids rom again with boot.img flashed in fastboot.
after that it stayed in bootloader and hung there forever. It does not even go to recovery mode anymore.Once it went to recovery but the sdcard does not mount at all..
Now i tried a ruu and relocked the BL again and i got a friends window pc to use the ruu..Now it works everything until It says checking HBOOT..thats where it freezes and restarts over and over again.
ANY HELP?? PLEASE RESPOND ASAP AS THIS IS A EMERGENCY AS I HAVE A MEETING TOMORROW MORNING>
Click to expand...
Click to collapse
What hboot version is your phone and what ruu are you trying to flash?
Venomtester said:
What hboot version is your phone and what ruu are you trying to flash?
Click to expand...
Click to collapse
Well its even worse. I was on the 1.14 hboot. but i was using the RUU of the 3.18..
Yeah i think i bricked it..It doesnt turn on or anything now.
AwesomeEvo said:
Well its even worse. I was on the 1.14 hboot. but i was using the RUU of the 3.18..
Yeah i think i bricked it..It doesnt turn on or anything now.
Click to expand...
Click to collapse
If you don't have a warranty you can send it into mobiletechvideos.com and see if they can fix it.
RollTribe said:
If you don't have a warranty you can send it into mobiletechvideos.com and see if they can fix it.
Click to expand...
Click to collapse
Yeah i don't know because well..i'm a student (meaning I dont have a job and am looking for one) and this OneXL is sim-free and is not being used on contract so no service either
AwesomeEvo said:
Yeah i don't know because well..i'm a student (meaning I dont have a job and am looking for one) and this OneXL is sim-free and is not being used on contract so no service either
Click to expand...
Click to collapse
Hmmm, an unfortunate lesson on the perils of doing stuff you don't really understand.
When you connect it to the charger does the charge light come on?
cr1960 said:
Hmmm, an unfortunate lesson on the perils of doing stuff you don't really understand.
When you connect it to the charger does the charge light come on?
Click to expand...
Click to collapse
Nothing turns on at all.Not even the notification light. And i let this phone charge all night too
AwesomeEvo said:
Nothing turns on at all.Not even the notification light. And i let this phone charge all night too
Click to expand...
Click to collapse
That is a brick. Jtag or try the unbrick thread. I think if you can make it past step 3 you can fix it
Sent from my HTC One X using xda app-developers app
31ken31 said:
That is a brick. Jtag or try the unbrick thread. I think if you can make it past step 3 you can fix it
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I was looking into that but i dont understand the part about smoldering and a riff box
AwesomeEvo said:
I was looking into that but i dont understand the part about smoldering and a riff box
Click to expand...
Click to collapse
I think venomtester can Jtag or mobiletech people maybe shoot him a pm and check
Sent from my HTC One X using xda app-developers app
31ken31 said:
I think venomtester can Jtag or mobiletech people maybe shoot him a pm and check
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
ok thanks!

[Q] Hard bricked one x?

ok so my one x was running the latest AOKP rom then i decided i wanted to go back to stock for some stupid reason. so i flashed the RUU and all was fine.. then i updated it on the phone by going to software update, unaware that doing an OTA update would brick my phone if it was previously rooted (at least from what ive read)
so now my phone will not even power on, doesn't light up when plugged into charger. when i plug into computer it comes up as Qualcomm HS-USB QDLoader 9008.
from what i understand, it can be unbricked, but only using JTAG. is that correct?
it is still under warranty so i took it into rogers and they are sending it for repair to Ontario (i am in vancouver)... what are the chances that they will know that i bricked it myself and end up just sending it back not fixed?
kinda sucks cause now i have no phone for "3-4 weeks"
greenbackz said:
ok so my one x was running the latest AOKP rom then i decided i wanted to go back to stock for some stupid reason. so i flashed the RUU and all was fine.. then i updated it on the phone by going to software update, unaware that doing an OTA update would brick my phone if it was previously rooted (at least from what ive read)
so now my phone will not even power on, doesn't light up when plugged into charger. when i plug into computer it comes up as Qualcomm HS-USB QDLoader 9008.
from what i understand, it can be unbricked, but only using JTAG. is that correct?
it is still under warranty so i took it into rogers and they are sending it for repair to Ontario (i am in vancouver)... what are the chances that they will know that i bricked it myself and end up just sending it back not fixed?
kinda sucks cause now i have no phone for "3-4 weeks"
Click to expand...
Click to collapse
More than likely they won't bother being it won't do anything.
Sent from my HTC One XL using xda premium
As Ken said, they probably can't tell since, ya know it work turn on.
Sent from my evita
RollTribe said:
As Ken said, they probably can't tell since, ya know it work turn on.
Sent from my evita
Click to expand...
Click to collapse
It's on if the computer is recognizing it. Read his post again.
brandontaz2k2 said:
It's on if the computer is recognizing it. Read his post again.
Click to expand...
Click to collapse
Hsusb =. Brick
It's Qualcomm high speed usb dl mode. That only comes up on a brick or if u power on with volume up that puts phone in download mode. And I'd wouldn't recommend playing in that part of the phone at all.
And please if you don't know 100% what your talking about please don't throw out random ideas, one wrong word and you can trash someones phone. Be careful with any advice.
Sent from my HTC One XL using xda premium
31ken31 said:
Hsusb =. Brick
It's Qualcomm high speed usb dl mode. That only comes up on a brick or if u power on with volume up that puts phone in download mode. And I'd wouldn't recommend playing in that part of the phone at all.
And please if you don't know 100% what your talking about please don't throw out random ideas, one wrong word and you can trash someones phone. Be careful with any advice.
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
i know its bricked for sure. basically i just want to know if there's a way they can tell exactly how it was bricked and/or if it was previously flashed. if it shows up on the computer there's gotta be some kinda way to communicate with it using other equipment right? i took a gamble hoping they won't notice and just repair or replace the phone LOL. :fingers-crossed:
I really don't think there's any way for them to tell. There are only two ways back from this kind of brick, having the motherboard replaced, and jtag repair. Either way I don't think it matters, the partitions are fried, so I highly doubt there is any way to tell how it happened.
Sent from my Evita
31ken31 said:
Hsusb =. Brick
It's Qualcomm high speed usb dl mode. That only comes up on a brick or if u power on with volume up that puts phone in download mode. And I'd wouldn't recommend playing in that part of the phone at all.
And please if you don't know 100% what your talking about please don't throw out random ideas, one wrong word and you can trash someones phone. Be careful with any advice.
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
timmaaa said:
I really don't think there's any way for them to tell. There are only two ways back from this kind of brick, having the motherboard replaced, and jtag repair. Either way I don't think it matters, the partitions are fried, so I highly doubt there is any way to tell how it happened.
Sent from my Evita
Click to expand...
Click to collapse
hm.. ic. so is it possible that even a completely stock phone thats never been rooted or anything could have this same problem? i guess i'll find out when i hear from them lol.
Yes, it's possible.
Sent from my Evita
greenbackz said:
hm.. ic. so is it possible that even a completely stock phone thats never been rooted or anything could have this same problem? i guess i'll find out when i hear from them lol.
Click to expand...
Click to collapse
Its been reported here and on AT&T forums, that the RUU and OTA have bricked completely stock One X's. Its not "common", but its happened.
Anything that updates hboot can potentially brick the phone, if the install doesn't go just right.
hate to resurrect an old thread, but just thought i'd update everyone and let them know rogers sent me a refurb phone that was in better condition than the phone i had sent in for repair .
so if anyone hard bricks their phone in the future like i did, if u have a warranty then they can't tell how it was bricked. if u don't have a warranty, u can get it JTAGGED, its the only way to fix it besides a complete mobo swap lol. :good:

[Q] HTC ONE X AT&T USB recognized !!!

Hi there,i have a problem with my htc one x from at&t.The phone is working good but the problem was when i connect them to pc the windows 7 or xp or 8 not find any new device but the red light ( of charging) is on.I go to Settings -> Developer options and making with tick Usb debugging.I install htc sync manager same error again.I try to put in other pc they cant find for new driver but the charging is ok.I use andorid 4.1.1,Htc sense 4+, Software number 3.18.502.6 710RD , HTC SDK 4.63, Kernel 3.4.10-g310e8f1.This are my parameters of my htc one x from at&t.I have try to connect them from fastboot but the same problem it can not change them.. Please help me what i can do to repair them.
Are u s off....bottliader unlocked?
Sent from my One X using Tapatalk
marknoll said:
Are u s off....bottliader unlocked?
Sent from my One X using Tapatalk
Click to expand...
Click to collapse
No im S-On
Do you have any other phone software or drivers installed on the PC?
Sent from my Evita
timmaaa said:
Do you have any other phone software or drivers installed on the PC?
Sent from my Evita
Click to expand...
Click to collapse
No i have check them for this i have installed only last software of htc sync manager
You do have adb and fastboot installed, right?
Sent from my Evita
timmaaa said:
You do have adb and fastboot installed, right?
Sent from my Evita
Click to expand...
Click to collapse
yes i have installed theme i download and install all the sdk package
check this photo i have connect the phone with pc and i cant see any change ... I paste photo from fastboot and from normaly use.
Is that an original cable? It doesn't look like it to me.
Sent from my Evita
timmaaa said:
Is that an original cable? It doesn't look like it to me.
Sent from my Evita
Click to expand...
Click to collapse
i dont have original cable my last htc desire hd i charge with them its a universal cable.
Did that cable ever work for data transmission? Not all cables are created equal, I'd suggest trying another one, one that is known to have good data transmission capability.
Sent from my Evita
timmaaa said:
Did that cable ever work for data transmission? Not all cables are created equal, I'd suggest trying another one, one that is known to have good data transmission capability.
Sent from my Evita
Click to expand...
Click to collapse
YES YES this work for transmission i have another htc desire hd and its ok with this cable,i have another htc one is working with that
Ok, if you don't want to at least try with another cable you don't have to. It's possible that your phone's usb port itself is faulty. Are you using a usb 2.0 port on your PC?
Sent from my Evita
timmaaa said:
Ok, if you don't want to at least try with another cable you don't have to. It's possible that your phone's usb port itself is faulty. Are you using a usb 2.0 port on your PC?
Sent from my Evita
Click to expand...
Click to collapse
yes is 2.0 i try them to my laptop apple same error again.I will try them with other cable universal again i can not see any different
There might not be any difference, but isn't anything worth a try? I'm only trying to help you. It's standard procedure when having problems like this to try multiple cables, ports, and computers.
Sent from my Evita
timmaaa said:
There might not be any difference, but isn't anything worth a try? I'm only trying to help you. It's standard procedure when having problems like this to try multiple cables, ports, and computers.
Sent from my Evita
Click to expand...
Click to collapse
ok thank you so much for helping and replay me.But i have try alot of cable.i try with original htc cable and the same error is that a cricuit problem?
The phone working good,is in excellent condition.You know any people to help me or to send them in service if it need.Another thing is when i put to bootloader the status is not changing it can not find the phone i cant unlock bootloader too.I read alot of review and i havent find the helping
When the phone is booted into Android and you connect the cable do you get any prompt in the notification bar as to what mode you want to put it in? Or does it just start charging?
Sent from my Evita
timmaaa said:
When the phone is booted into Android and you connect the cable do you get any prompt in the notification bar as to what mode you want to put it in? Or does it just start charging?
Sent from my Evita
Click to expand...
Click to collapse
No prompt,only just charging
One last thing I can think of is to go into Settings/Power and disable Fast Boot, I'm not sure if it'll be there though, I can't remember if that was introduced on 4.1 or 4.2.2. Otherwise I think the usb port on the device might be faulty.
Sent from my Evita
timmaaa said:
One last thing I can think of is to go into Settings/Power and disable Fast Boot, I'm not sure if it'll be there though, I can't remember if that was introduced on 4.1 or 4.2.2. Otherwise I think the usb port on the device might be faulty.
Sent from my Evita
Click to expand...
Click to collapse
Ok i disable fast boot it, is 4.1.Hmm ok if the usb is fault why the phone is charging and can i repair them.

Categories

Resources