[Q] sim unlock - General Questions and Answers

i have a samsung gt-i5500 i want to sim unlock it can some one plz point me in the right direction plz

boost1709 said:
i have a samsung gt-i5500 i want to sim unlock it can some one plz point me in the right direction plz
Click to expand...
Click to collapse
There is an easy way. Search google for "Unlock samsung phone" and pick one of the websites that offer an unlock code for $10 to $15. You give them the IMEI number, pay and they send you a code. I got mine in about 8 hours. Then you just boot with a working SIM card from another provider and it asks you for a code which you enter. Done.
There also e-bay listings for same service, - I haven't tried that.
Also, depending on your provider, you just might need to call them and they will give it to you.
For instance, my contract with AT&T expired and I called to unlock my Motorola RAZR. It took them about 3 weeks, but they did gave me a code for free.
Now, I am on T-Mobile. I own my phone from day one. So, according to T-mobile, all I need to do is call them after being with them for three months and they will send me a code for free.
I didn't care to wait, so I just purchased the code anyway.

Related

Unlock At& t tilt

Hai To every One. Help me please
I want to unlock My tilt every time i call they just saying some thing stupid . they r not give the unlock code. please if any one here at&t customer ..? can any one get me unlock code i will give u my ime#. i had cell phone with me from 1 week . i am not using it. please reply to this thread.
I am really sorry for opening the thread. But understand my problem.
Please Guyz help me i need that phone urgent every one says urgent. but i am not jokeing please sir . please friends , please help me out ​
Waiting for Replys
No one can help you because AT&T customers have to add the IMEI number to their account in order to get an unlock code. Get on ebay and purchase an unlock code for ~$15...
r u sure. any way thanks for reply
Unlock for $8
Yep, I did it from one of the guys on there for $8 Best Offer, a few weeks ago. It's a simple and very easy way to do it. Hope this helps.
pelicantacos said:
Yep, I did it from one of the guys on there for $8 Best Offer, a few weeks ago. It's a simple and very easy way to do it. Hope this helps.
Click to expand...
Click to collapse
where did u did it
eBay
Try this current auction
330194278711
where did you purchase it from?
i am guessing that you dont have an at&t account...
as long as you bought it from at&t at full retail price they will unlock it for you thru customer care.
pm me if you need more help.
I got a friend to do it and the phone had never been used on her account. they let me.... The IMEI does not have to be registered on the person's account
persiansown said:
I got a friend to do it and the phone had never been used on her account. they let me.... The IMEI does not have to be registered on the person's account
Click to expand...
Click to collapse
that what i know / The IMEI does not have to be registered on the person's account
ME TOO CALLED TO AT & T They Gave me the number
Better,
Call AT&T and ask them to do it for you. They are required by the FCC now to unlock phones "for overseas travel". Here's a snippit from an article I read on this:
"I called Cingular’s International Care Center at (916) 843-4685 Tuesday morning and spoke with a customer service representative, who confirmed that I could unlock all my Cingular phones for international travel. To unlock my Blackjack, I read him my International Mobile Equipment Identity, or IMEI, number, which can be found on the product box or by entering the code *#06# on the Blackjack’s keypad.
After I read him the IMEI, he processed it through the computer and gave me an unlock code specific to my phone. He then instructed me to power down my phone, take out the Subscriber Identification Module, or SIM, card and power it back up. Once the phone rebooted, I entered in the code #7465625*638*, which brought up the prompt: Enter Network Control Key. I put in my unlock code, and the phone returned the message: Successfully Disable Locking Status."
I only did this for my old Blackjack, but I understand you can do it for a Tilt too. I had to call a couple times before I got someone who would give me the code with out a "3 day wait period". Try it and let us know if it works for you.
Hi guys, new person here, I have to say your forum is the best forum I've seen about this stuff, just fantastic!
I called AT&T, they told me the ATT tilt is so new they don't have the unlock codes yet,.. which I believe is bull...
But anyway if you know something more please post it...
I'll call back tomorrow to see if I catch someone off guard.
Patan
Call at night and just call a few times. You will get lucky and find a good person that feels bad for you and gets you the code. They are lieing when they tell you that they do not know it. I think I called in 4 or 5 times and finally got lucky. They gave me this line that it would take 48 to 72 hrs for someone get in touch with me. BS its been more than 2 weeks and nobody has called me. Luckily I got my code the day after I got my phone.
Good luck
ahhh
liers!!
I got them
I was lucky this time, I spoke with a very sexy girl and also she gave me the unlock code. hahaha
I almost get her phone number too hehehe...
but well, I am happy enough with the unlocking code.
but she said: I have to put a sim card form a NON cingular/AT&T provider in order to put the unlock code, is that correct, or I can do it with no sim card on it??
thanks guys, it is amazing how the people form the phone companies lie...
the guy that lied to me had no reason to do it he did not get any comission for not giving me the code...
what an A**
well, good thing for all AT&T Tilt at least
sorry, now what is this good for? does this allow me to reinstall new roms and stuff? or just use the device with different sim cards and I still have to do all the installs from the stickY?
bijju said:
Hai To every One. Help me please
I want to unlock My tilt every time i call they just saying some thing stupid . they r not give the unlock code. please if any one here at&t customer ..? can any one get me unlock code i will give u my ime#. i had cell phone with me from 1 week . i am not using it. please reply to this thread.
I am really sorry for opening the thread. But understand my problem.
Please Guyz help me i need that phone urgent every one says urgent. but i am not jokeing please sir . please friends , please help me out​
Waiting for Replys
Click to expand...
Click to collapse
I am an AT&T customer for over 10 years, when I called them for the unlock code, the guy (with Indian accent, probably not located in U.S., I called about 1:00 am in the morning Pacific time) told me he had to check my payment records .... my subscription plan .... computer was down ..... wait ...... wait ....... and told me he would call me back ........ left him a phone number !!?? .... all Bxxx Shxx.
I pay about $80 to $100 on AT&T mobile phone bill every month. The phone can be unlock by someone on the web. The Tilt was about $450 with 2yrs. service contract.
I just told the customer support guy to fxxx off and then looked for someone on the web to unlock my phone.
Within minutes I found a link that unlock the phone for $15. I received a thank you message along with my unlock code within 24 hrs.
Why people just want to save a few bucks and willing to pull out kneel pads and willing to lick someone's behind is beyond me when putting all things in perspective.
I guess I saved myself $15 for a 3 min phone call with a nice girl.
Anybody who needs to unlock kaiser
PM me for cheap price.
alcaet said:
Anybody who needs to unlock kaiser
PM me for cheap price.
Click to expand...
Click to collapse
Cheaper than the $8-$15 everyone is posting about? Name your price, chachi!!
By the way I just called AT&T and told them I was traveling overseas. They gave me my unlock code without a problem. The entire length of the call was 2 minutes and 58 seconds. I don't know what y'all are complaining about with customer service.
mystic_nacho said:
Cheaper than the $8-$15 everyone is posting about? Name your price, chachi!!
By the way I just called AT&T and told them I was traveling overseas. They gave me my unlock code without a problem. The entire length of the call was 2 minutes and 58 seconds. I don't know what y'all are complaining about with customer service.
Click to expand...
Click to collapse
you just got lucky, man. i must've called in at least 10 times with 4 variations of stories until my last call which got me the code in just minutes as well. other times was that i had to have this or that on my account, they had to email the manufacturer and all that jazz.

[Q] How to unlock AT&T Samsung Focus Windows Phone 7

Hello
I recently purchased a Samsung Focus from the US.
How do I unlock the device so that I can use it in my home network ?
I searched the forums and the only solution seems to buy unlock code from a eBay seller.
Is there any other better/cheaper alternative ?
Also what will this ChevronWP7 tool do ? Its just to unlock so that I can install external apps not via the Microsoft Marketplace ?
I am a .NET developer and would like to explore the WP7 features and build few apps.
So in that case is it recommended that I apply the ChevronWP7 patch ?
TIA.
Did you pay full price for the Phone? i think at&t should provide it for free, unless its a Exclusive device, then you need to go Ebay
actually i got it from a seller in eBay. He said its without contract but not unlocked.
So if I contact AT&T will they give the unlock code ?
the one seller in eBay who provides these unlock codes charges too much now $42.
How good is this FastGSM anyone tried ? searched on youtube too.
Infact that youtube video comes first when you search for "unlock samsung focus"
Any one tried that ?
vic_msn said:
actually i got it from a seller in eBay. He said its without contract but not unlocked.
So if I contact AT&T will they give the unlock code ?
the one seller in eBay who provides these unlock codes charges too much now $42.
How good is this FastGSM anyone tried ? searched on youtube too.
Infact that youtube video comes first when you search for "unlock samsung focus"
Any one tried that ?
Click to expand...
Click to collapse
Just contact AT&T and ask for the code,,,they will give it to you free
M_T_M said:
Just contact AT&T and ask for the code,,,they will give it to you free
Click to expand...
Click to collapse
oh great..in that case what details I need to provide them to get the code ?
TIA.
vic_msn said:
oh great..in that case what details I need to provide them to get the code ?
TIA.
Click to expand...
Click to collapse
The phone must be ATT branded, otherwise it may not be in their database.
You need the IMEI of the phone, press *#06# and it will display. You also need to have their service for over 90 days (Go Phone is fine.) When asked for a reason tell them your going abroad (I say England or China) and want to use a local sim card. The process can take awhile. You likely need a non ATT sim card to enter the code.
Darklytinted said:
The phone must be ATT branded, otherwise it may not be in their database.
You need the IMEI of the phone, press *#06# and it will display. You also need to have their service for over 90 days (Go Phone is fine.) When asked for a reason tell them your going abroad (I say England or China) and want to use a local sim card. The process can take awhile. You likely need a non ATT sim card to enter the code.
Click to expand...
Click to collapse
yes the phone is AT&T branded. But I haven't used their services.
Is it possible for a current AT&T customer to get the code for this phone ?
vic_msn said:
yes the phone is AT&T branded. But I haven't used their services.
Is it possible for a current AT&T customer to get the code for this phone ?
Click to expand...
Click to collapse
If your a new to them then no, you need to wait 90 days. If you have been an active customer over 90 days they will give you one unlock code a year. You do not need to have used that phone with them 90 days to get the code, its just that you need to be a customer for at least 90 days.
Its cheaper not to take a contract and just go with an eBay code if you plan to use another service.
Darklytinted said:
If your a new to them then no, you need to wait 90 days. If you have been an active customer over 90 days they will give you one unlock code a year. You do not need to have used that phone with them 90 days to get the code, its just that you need to be a customer for at least 90 days.
Its cheaper not to take a contract and just go with an eBay code if you plan to use another service.
Click to expand...
Click to collapse
my relative in the US has been a using a iPhone for a long time from AT&T with contract. So in that case I should be able to get a unlock code from AT&T ?
TIA.
vic_msn said:
my relative in the US has been a using a iPhone for a long time from AT&T with contract. So in that case I should be able to get a unlock code from AT&T ?
TIA.
Click to expand...
Click to collapse
I would think so. Give him the phones info and have him call, once he has the code and gives it to you, you just need to slip in a non ATT sim and it should ask for the code.
what about debrand? i got a quantum, and i live in italy...the network works, but very badly...i can only reach 3g and no hspa at all, in places where usually i had good signal with my omnia 7..so i need to debrand to make everything better. the problem is that the phone switch always between gsm and 3g and the battery drains very quickly...
I'm afraid they will not give you the code for Samsung even if you tell themthat you leave the States. Regarding Focus S they could give it, I didn't try after being turned down with iPhone. After looking for it since November 7th, I have unlocked with these guys: http://www.samsungimeiunlock.com/samsung-focus-s-unlock.
15 minutes very fast
Unlock my Samsung galaxy S with unlockcode4u.com
I have unlocked my Samsung galaxy S with this site unlockcode4u.com. Simple and quick. If I made a video I could have had my money refunded. Fully Recommended!

D2G Unlock at VZW Support

I bought a D2G at eBay. I love it but I live in Hungary and I can't unlock it. Can anybody unlock it for me in USA by VZW Support if I pay every cost of unlocking (and plus money for helping)? It has clean ESN. I can send it to USA if it's required.
Please somebody help me!
matthewKER said:
I bought a D2G at eBay. I love it but I live in Hungary and I can't unlock it. Can anybody unlock it for me in USA by VZW Support if I pay every cost of unlocking (and plus money for helping)? It has clean ESN. I can send it to USA if it's required.
Please somebody help me!
Click to expand...
Click to collapse
You can buy a TurboSim off ebay item #200539432676 and it should work.
TurboSIM
Thank you for your advice, but I read it has few problems with D2G, so I want to unlock it by VZW.
send it back to d seller to unlock it
I tried it
I asked the seller about that but she refused it.
The device has to be active on a Verizon account that's in good standing. And the line it's unlocked on won't be able to unlock another phone for 10 monhts. I don't think you'll get too many takers on your request. TurboSim is probably your best bet?
Unfortunately
Unfortunately, the situation is bad. But I really pay extra cost for unlocking so if someone can help me to take extra cash, please send PM me.
I think I will order a TurboSIM, it's very cheap so I can try it.
Anyway, I got from UnlockCarrier.com 3 codes. 2 codes of them are 8-digit and they're absolutely wrong. The third one is 10-digit and the phone is thinking so much if I type it, but then the phone refuses it. Has someone got experience about 10-digit code?
The code should be 8 digits.
matthewKER said:
I asked the seller about that but she refused it.
Click to expand...
Click to collapse
did her posting indicated the phone is unlock n can be use world wide?
or it is locked phone?
ask her to call on ur behalf to get the unlock code, provide her with d IMEI n IMEID
I can help, pm me..
Thanks guys
haroldz123: I ask her but she refused it again but she said she can refund my money if I send back the phone.
wirelessprofessional: I sent a PM!
"A hope? A chance!"
Hi everybody,
wirelessprofessional can't help me but he tried it (Thanks for it).
But the seller wrote a message to me on eBay if I want to send back the phone she refund my money. I was thinking so much on this offer, and I want to accept it but she wrote another message. In message she wrote that she may can help because she started to work part-time at VZW.
Can someone tell me, would it work if a verizon smartphone user got the esn for the phone, activated it on their line online for matthewKER while he still has the phone, then call verizon from some land line or still active phone and ask them to unlock the phone for a valid reason, then get the code, give it to matthewKER, he unlocks it, then reconnect your own smartphone back to your verizon line? I assume he wouldn't get service or be able to call or anything given that the phone is in hungary, though if it can that's the only risk I see in doing this.
Very interesting...
This situation is very, very interesting... After I sent a video to wirelessprofessional about my bad codes to refund his and my money (because he got same wrong codes), he sent an e-mail. He wrote in the e-mail that he activated my phone on his account and he got an unlock code from VZW. And there is surprise: this code doesn't work, too.
But it isn't end of the story... The seller is also trying to take an unlock code from VZW (she said she works part-time at VZW now) and she wrote me different things than wirelessprofessional. She wrote that she need the pre-installed SIM-card number to unlock method, and today she wrote that the assistant at VZW Global Support wanted to do this method step-by-step with her, but the phone is in Hungary so she ask the assistant how does she do it at home, but assistant said her that call him again if she can use the phone while she speaking on the other phone.
My advice if you want to buy D2G outside USA: DON'T TRY TO BUY LOCKED D2G. To buy an unlocked one with bad ESN is better choice than buy a locked one with clean ESN...
ben7337: Thanks for your post, I hope someone can unlock my phone finally.
same problem, who can help pm please
Santiss, I had a similar problem and ended up selling the phone and buying and unlocked one. I een got the unlock code straight fro ma Verizon Wireless representative and it still didn't work. I initially thought it was because I had to be within reach of the Verizon network in order for the code to work but that was not the case; the code simply didn't work.
My advice? Just get rid of the phone (sell it, return it...) and get one that's already unlocked. The unlock codes are apparently a matter of luck and not a safe bet.
I have unlocked two D2Gs myself online. I know of 3 others that were unlocked using the same site. I HAVE NOTHING TO DO WITH THIS SITE! I just have used them myself for several different phone models and they always work perfectly.
One of my D2Gs is a very recent new model, the other one was an early phone, both unlocked fine.
I strongly suggest that people try this site before giving up.
mobileunlockstoredotcom
I think it was around the $10USD mark the last time I looked. I got my codes within an hour.
Both my D2Gs are used worldwide on GSM networks and are behaving well. I just did the edit of the radio image that should remove the band locks when I am next in the US in a couple of weeks, that should be interesting!

[Q] Will pay for help to unlock

I'm looking for someone, who'll help to unlock two sim-locked Droid2 Global. I already tried unlock codes from unlock services - but they didn't work. Both phones have Verizon codes, not Motorola factory.
I would like to pay a person, who can call to VZW Global Support to unlock them.
First, it's impossible to unlock two devices simultaneously (you'd need the help of two different VZW users for that). You only get one unlock every 10 months, which means the person who calls for an unlock for you forfeits their unlock option for 10 months.
Second, the phone must be activated on a VZW line of service.
There are other requirements. Try getting past these two first.
i can help you, i have a real verizon contact who sells the REAL codes, $43 trough paypal, guaranteed, i tried at last 8 codes from different sellers and i found the real one!
43? That's worth half the phone
and I thought that ~$20 for an unlock code was expensive (seller claims to have new database ebay) << Tried and doesn't work, seller just refunded my money..
NemeZZiZZ said:
I'm looking for someone, who'll help to unlock two sim-locked Droid2 Global. I already tried unlock codes from unlock services - but they didn't work. Both phones have Verizon codes, not Motorola factory.
I would like to pay a person, who can call to VZW Global Support to unlock them.
Click to expand...
Click to collapse
We'd be happy to help any and all who need assistance with a device unlock. We have direct access to At&t devices but are willing to help with other companies devices as well as long as you have the imei #. We only bill $25 per device payment through PayPal. We will verify we can assist before your billed.
Email [email protected] for assistance
dcnyrs said:
We'd be happy to help any and all who need assistance with a device unlock. We have direct access to At&t devices but are willing to help with other companies devices as well as long as you have the imei #. We only bill $25 per device payment through PayPal. We will verify we can assist before your billed.
Email [email protected] for assistance
Click to expand...
Click to collapse
So do you have access to Verizon's DB? As the poster said, these phones have had their codes changed from the Motorola settings.
silver6054 said:
So do you have access to Verizon's DB? As the poster said, these phones have had their codes changed from the Motorola settings.
Click to expand...
Click to collapse
as the post stated, we work primarily with At&t phones but if you have the imei I will be happy to try to assist you
Gasai Yuno said:
First, it's impossible to unlock two devices simultaneously (you'd need the help of two different VZW users for that). You only get one unlock every 10 months, which means the person who calls for an unlock for you forfeits their unlock option for 10 months.
Second, the phone must be activated on a VZW line of service.
There are other requirements. Try getting past these two first.
Click to expand...
Click to collapse
They don't necessarily give you one unlock code every 10 months. I got a used droid 2 global from Ebay activated it on my line they unlocked it. Less than a week later I called them and got the unlock code for my own incredible 2 also activated on same line. I only have 1 line of service. Both times I had to be kicked up to their "Unlock department" because I didn't have a foreign sim. I have had Verizon service for 3 years come dec. so maybe that had something to do with it.
Well, maybe you will agree to help me with my phone for some payment - or maybe both of them in future?
Sent from my HTC Incredible S using xda app-developers app

(LG G STYLO) Permanent Unlock Issue

So I've been waiting to permanently Unlock my LG G STYLO, however when I go to device Unlock app, it says my device is not compatible to try again later or contact customer service. Turns out I can't have my phone rooted and ask for a permanent unlock. I know its just so I can switch carriers. Did anybody find another way to unlock your phone with root? I have metropcs.
How long have you had your phone? I think you have to have it for at least 90 days to be eligible for unlock with MetroPCS.
Going with 4months however it states online I have to be unrooted so it can unlock.
bxcovi said:
So I've been waiting to permanently Unlock my LG G STYLO, however when I go to device Unlock app, it says my device is not compatible to try again later or contact customer service. Turns out I can't have my phone rooted and ask for a permanent unlock. I know its just so I can switch carriers. Did anybody find another way to unlock your phone with root? I have metropcs.
Click to expand...
Click to collapse
hmm i wonder if @GameTheory. had that issue...i know he is rooted and i know he was waiting to be able to unlock his as well...hopefully he will pop in here and let you know
Any news about this unlock thing we have to be unroot
Jus buy an unlock code on eBay. They are super cheap.
Sent from my Z987 using XDA Free mobile app
Slipknot8Wwe said:
Jus buy an unlock code on eBay. They are super cheap.
Sent from my Z987 using XDA Free mobile app
Click to expand...
Click to collapse
Yea i was there looking i think that what have to do thanks
Word man
Sent from my Z987 using XDA Free mobile app
I had the same unlock issue.
It depends on where you got the phone. I purchased it via Walmart, and was not on their (Walmart) service plan on tmobile network but on tmobile 30 prepaid plan. Tmobile will not unlock it without Walmart plan contacting them......big pain in the bass......since I was a tmobile pre paid customer using their sim in the walmart stylo phone.......finally after multiple attempts I was able to make the unlock it for me
If you are on Walmart phone and plan
Then you have to contact Walmart plan and request unlock code and meet their requirement for unlock
If you bought the phone directly from tmobile/metro then you must meet their mim requirement for unlock.
Hope this helps
bxcovi said:
So I've been waiting to permanently Unlock my LG G STYLO, however when I go to device Unlock app, it says my device is not compatible to try again later or contact customer service. Turns out I can't have my phone rooted and ask for a permanent unlock. I know its just so I can switch carriers. Did anybody find another way to unlock your phone with root? I have metropcs.
Click to expand...
Click to collapse
i work for metro pcs. just brick your phone some how and take it to any store and say it wont turn on. they will do a warranty for you. only cost $15 to do it.. then when you get the exchange in then do the unlock app,,
also i have the same phone and i had to call customer service to get them to activate the unlock app
I unlocked via the t-mobile after troubling them for a good week
I am having a somewhat similar situation. My G Stylo is on Metro PCS. I have had it since its release which is well over the 90 day eligibility period for the unlock. But when I tried to use the Device Unlock App it keeps saying my device is not eligable. But that's not the issue because I contacted Metro PCS and after they verified that I'm eligable they gave me the unlock code themselves. However here is where my issue comes in. I can't access the menu to enter the code. I tried putting in a different Sim (which usually works) but instead of asking for an unlock code I only get a window popping up that tells me to use the unlock app. I then tried a dial code to access the hidden menu but in that menu I don't see an option for Network or Sim unlock. And I called Metro PCS back and their troubleshooting efforts to get the Device Unlock App to work were unsuccessful.
Does anyone know of a way to access the Network Unlock menu to enter the unlock code?
Thanks
Cant enter unlock code on Lg G Stylo. Only the Network provider has to unlock. Keep troubling them and they will do it
I have a G Stylo I bought (Walmart Family Mobile) while visiting US. When I bought it, I knew I had to stay for almost 2 months in US and then return to Europe(where I live). Due to some personal matters I had to return earlier (after 3 weeks).
When I got in Europe I tried the T-Mobile unlock app and they granted me 30 days of temporary unlock. Everything was fine till this deadline expired and afterwards, the local SIM card (O2) wasn't accepted anymore.
The unlock app doesn't allow me to do any kind of unlock (nor temporary nor permanent).
I contacted twice T-Mobile US customer support to be able to get at least some additional temporary unlock but when they checked the US phone number they said I should ask about temporary unlock to Walmart Family Mobile support (which is really crappy. Only automatic phone support for paying bills and not much more).
I also tried purchasing an unlock code (from one of the sites offering them). Even though I paid for it and I got the code, there's no way for me to enter it in the phone.
When I start with the O2 sim card I only get in the beginning a message saying "Network Lock" with an OK button (photo attached)
The site where I bought the code gave me a few dial options to try out in order to somehow make the network unlock menu appear but none of them worked.
For example, when I dialed "2945#*631#", after the last "#" all the digits typed till then are deleted and no menu appears.
What should I do?
I paid some Indian dude on Ebay to unlock my MetroPCS stylo. 3 days and $26.95 later, I unlocked it through the unlocker app and switched over to the 30 dollar T-mobile plan. Definitely worth that money.
TheBoiledDogs said:
I paid some Indian dude on Ebay to unlock my MetroPCS stylo. 3 days and $26.95 later, I unlocked it through the unlocker app and switched over to the 30 dollar T-mobile plan. Definitely worth that money.
Click to expand...
Click to collapse
Would you send me a mail with this guy's contacts? I will try this out. Thanks
all u have to do is call customer service to get it unlock they have to approve it b4 the app can connect to server and its free lol
TheBoiledDogs said:
I paid some Indian dude on Ebay to unlock my MetroPCS stylo. 3 days and $26.95 later, I unlocked it through the unlocker app and switched over to the 30 dollar T-mobile plan. Definitely worth that money.
Click to expand...
Click to collapse
ADP0922 said:
all u have to do is call customer service to get it unlock they have to approve it b4 the app can connect to server and its free lol
Click to expand...
Click to collapse
I tried a few times to get in touch with T-Mobile customer support but once they checked my phone number they said I should address Walmart Family Mobile support.
I couldn't find any mail or live chat to get in touch with Walmart's support.
The Walmart support is just some automated system that tells me I have to pay the latest bill in order to get support. This happens once I dial my US phone number. Rather than pay my last bill (~$25) and maybe try afterwards to see if they can unlock my phone, I would better pay this to have it unlocked once and for all.
feabhas said:
I tried a few times to get in touch with T-Mobile customer support but once they checked my phone number they said I should address Walmart Family Mobile support.
I couldn't find any mail or live chat to get in touch with Walmart's support.
The Walmart support is just some automated system that tells me I have to pay the latest bill in order to get support. This happens once I dial my US phone number. Rather than pay my last bill (~$25) and maybe try afterwards to see if they can unlock my phone, I would better pay this to have it unlocked once and for all.
Click to expand...
Click to collapse
if is a metropcs phone and u had the phone act. for at least 91 day u have to call metropcs cx serv. not t mobile
t mobile owns metropcs but they are 2 different companies 888-863-8768 after they approve the request restart ur phone connect 2 wifi and then use the app also codes don't work anymore with the new app technology **** gd luck lol btw cx service sometimes don't know what they are doing so if u find 1 of the idiots hang up and call again untill u find some1 who knows what they are doing lol
ADP0922 said:
if is a metropcs phone and u had the phone act. for at least 91 day u have to call metropcs cx serv. not t mobile
t mobile owns metropcs but they are 2 different companies 888-863-8768 after they approve the request restart ur phone connect 2 wifi and then use the app also codes don't work anymore with the new app technology **** gd luck lol btw cx service sometimes don't know what they are doing so if u find 1 of the idiots hang up and call again untill u find some1 who knows what they are doing lol
Click to expand...
Click to collapse
Thanks for the all the details.
Unfortunately it's not MetroPCS and I had it active for less than 91 days. The initial plan was to stay in US for a few months but in the end I had to return to EU after 3 weeks.
I 100% agree with you that most of the time when dealing with cust. support you have to make a few calls until you get somebody with a bit more skills than the rest.

Categories

Resources