So I've been waiting to permanently Unlock my LG G STYLO, however when I go to device Unlock app, it says my device is not compatible to try again later or contact customer service. Turns out I can't have my phone rooted and ask for a permanent unlock. I know its just so I can switch carriers. Did anybody find another way to unlock your phone with root? I have metropcs.
How long have you had your phone? I think you have to have it for at least 90 days to be eligible for unlock with MetroPCS.
Going with 4months however it states online I have to be unrooted so it can unlock.
bxcovi said:
So I've been waiting to permanently Unlock my LG G STYLO, however when I go to device Unlock app, it says my device is not compatible to try again later or contact customer service. Turns out I can't have my phone rooted and ask for a permanent unlock. I know its just so I can switch carriers. Did anybody find another way to unlock your phone with root? I have metropcs.
Click to expand...
Click to collapse
hmm i wonder if @GameTheory. had that issue...i know he is rooted and i know he was waiting to be able to unlock his as well...hopefully he will pop in here and let you know
Any news about this unlock thing we have to be unroot
Jus buy an unlock code on eBay. They are super cheap.
Sent from my Z987 using XDA Free mobile app
Slipknot8Wwe said:
Jus buy an unlock code on eBay. They are super cheap.
Sent from my Z987 using XDA Free mobile app
Click to expand...
Click to collapse
Yea i was there looking i think that what have to do thanks
Word man
Sent from my Z987 using XDA Free mobile app
I had the same unlock issue.
It depends on where you got the phone. I purchased it via Walmart, and was not on their (Walmart) service plan on tmobile network but on tmobile 30 prepaid plan. Tmobile will not unlock it without Walmart plan contacting them......big pain in the bass......since I was a tmobile pre paid customer using their sim in the walmart stylo phone.......finally after multiple attempts I was able to make the unlock it for me
If you are on Walmart phone and plan
Then you have to contact Walmart plan and request unlock code and meet their requirement for unlock
If you bought the phone directly from tmobile/metro then you must meet their mim requirement for unlock.
Hope this helps
bxcovi said:
So I've been waiting to permanently Unlock my LG G STYLO, however when I go to device Unlock app, it says my device is not compatible to try again later or contact customer service. Turns out I can't have my phone rooted and ask for a permanent unlock. I know its just so I can switch carriers. Did anybody find another way to unlock your phone with root? I have metropcs.
Click to expand...
Click to collapse
i work for metro pcs. just brick your phone some how and take it to any store and say it wont turn on. they will do a warranty for you. only cost $15 to do it.. then when you get the exchange in then do the unlock app,,
also i have the same phone and i had to call customer service to get them to activate the unlock app
I unlocked via the t-mobile after troubling them for a good week
I am having a somewhat similar situation. My G Stylo is on Metro PCS. I have had it since its release which is well over the 90 day eligibility period for the unlock. But when I tried to use the Device Unlock App it keeps saying my device is not eligable. But that's not the issue because I contacted Metro PCS and after they verified that I'm eligable they gave me the unlock code themselves. However here is where my issue comes in. I can't access the menu to enter the code. I tried putting in a different Sim (which usually works) but instead of asking for an unlock code I only get a window popping up that tells me to use the unlock app. I then tried a dial code to access the hidden menu but in that menu I don't see an option for Network or Sim unlock. And I called Metro PCS back and their troubleshooting efforts to get the Device Unlock App to work were unsuccessful.
Does anyone know of a way to access the Network Unlock menu to enter the unlock code?
Thanks
Cant enter unlock code on Lg G Stylo. Only the Network provider has to unlock. Keep troubling them and they will do it
I have a G Stylo I bought (Walmart Family Mobile) while visiting US. When I bought it, I knew I had to stay for almost 2 months in US and then return to Europe(where I live). Due to some personal matters I had to return earlier (after 3 weeks).
When I got in Europe I tried the T-Mobile unlock app and they granted me 30 days of temporary unlock. Everything was fine till this deadline expired and afterwards, the local SIM card (O2) wasn't accepted anymore.
The unlock app doesn't allow me to do any kind of unlock (nor temporary nor permanent).
I contacted twice T-Mobile US customer support to be able to get at least some additional temporary unlock but when they checked the US phone number they said I should ask about temporary unlock to Walmart Family Mobile support (which is really crappy. Only automatic phone support for paying bills and not much more).
I also tried purchasing an unlock code (from one of the sites offering them). Even though I paid for it and I got the code, there's no way for me to enter it in the phone.
When I start with the O2 sim card I only get in the beginning a message saying "Network Lock" with an OK button (photo attached)
The site where I bought the code gave me a few dial options to try out in order to somehow make the network unlock menu appear but none of them worked.
For example, when I dialed "2945#*631#", after the last "#" all the digits typed till then are deleted and no menu appears.
What should I do?
I paid some Indian dude on Ebay to unlock my MetroPCS stylo. 3 days and $26.95 later, I unlocked it through the unlocker app and switched over to the 30 dollar T-mobile plan. Definitely worth that money.
TheBoiledDogs said:
I paid some Indian dude on Ebay to unlock my MetroPCS stylo. 3 days and $26.95 later, I unlocked it through the unlocker app and switched over to the 30 dollar T-mobile plan. Definitely worth that money.
Click to expand...
Click to collapse
Would you send me a mail with this guy's contacts? I will try this out. Thanks
all u have to do is call customer service to get it unlock they have to approve it b4 the app can connect to server and its free lol
TheBoiledDogs said:
I paid some Indian dude on Ebay to unlock my MetroPCS stylo. 3 days and $26.95 later, I unlocked it through the unlocker app and switched over to the 30 dollar T-mobile plan. Definitely worth that money.
Click to expand...
Click to collapse
ADP0922 said:
all u have to do is call customer service to get it unlock they have to approve it b4 the app can connect to server and its free lol
Click to expand...
Click to collapse
I tried a few times to get in touch with T-Mobile customer support but once they checked my phone number they said I should address Walmart Family Mobile support.
I couldn't find any mail or live chat to get in touch with Walmart's support.
The Walmart support is just some automated system that tells me I have to pay the latest bill in order to get support. This happens once I dial my US phone number. Rather than pay my last bill (~$25) and maybe try afterwards to see if they can unlock my phone, I would better pay this to have it unlocked once and for all.
feabhas said:
I tried a few times to get in touch with T-Mobile customer support but once they checked my phone number they said I should address Walmart Family Mobile support.
I couldn't find any mail or live chat to get in touch with Walmart's support.
The Walmart support is just some automated system that tells me I have to pay the latest bill in order to get support. This happens once I dial my US phone number. Rather than pay my last bill (~$25) and maybe try afterwards to see if they can unlock my phone, I would better pay this to have it unlocked once and for all.
Click to expand...
Click to collapse
if is a metropcs phone and u had the phone act. for at least 91 day u have to call metropcs cx serv. not t mobile
t mobile owns metropcs but they are 2 different companies 888-863-8768 after they approve the request restart ur phone connect 2 wifi and then use the app also codes don't work anymore with the new app technology **** gd luck lol btw cx service sometimes don't know what they are doing so if u find 1 of the idiots hang up and call again untill u find some1 who knows what they are doing lol
ADP0922 said:
if is a metropcs phone and u had the phone act. for at least 91 day u have to call metropcs cx serv. not t mobile
t mobile owns metropcs but they are 2 different companies 888-863-8768 after they approve the request restart ur phone connect 2 wifi and then use the app also codes don't work anymore with the new app technology **** gd luck lol btw cx service sometimes don't know what they are doing so if u find 1 of the idiots hang up and call again untill u find some1 who knows what they are doing lol
Click to expand...
Click to collapse
Thanks for the all the details.
Unfortunately it's not MetroPCS and I had it active for less than 91 days. The initial plan was to stay in US for a few months but in the end I had to return to EU after 3 weeks.
I 100% agree with you that most of the time when dealing with cust. support you have to make a few calls until you get somebody with a bit more skills than the rest.
Related
Hello
I recently purchased a Samsung Focus from the US.
How do I unlock the device so that I can use it in my home network ?
I searched the forums and the only solution seems to buy unlock code from a eBay seller.
Is there any other better/cheaper alternative ?
Also what will this ChevronWP7 tool do ? Its just to unlock so that I can install external apps not via the Microsoft Marketplace ?
I am a .NET developer and would like to explore the WP7 features and build few apps.
So in that case is it recommended that I apply the ChevronWP7 patch ?
TIA.
Did you pay full price for the Phone? i think at&t should provide it for free, unless its a Exclusive device, then you need to go Ebay
actually i got it from a seller in eBay. He said its without contract but not unlocked.
So if I contact AT&T will they give the unlock code ?
the one seller in eBay who provides these unlock codes charges too much now $42.
How good is this FastGSM anyone tried ? searched on youtube too.
Infact that youtube video comes first when you search for "unlock samsung focus"
Any one tried that ?
vic_msn said:
actually i got it from a seller in eBay. He said its without contract but not unlocked.
So if I contact AT&T will they give the unlock code ?
the one seller in eBay who provides these unlock codes charges too much now $42.
How good is this FastGSM anyone tried ? searched on youtube too.
Infact that youtube video comes first when you search for "unlock samsung focus"
Any one tried that ?
Click to expand...
Click to collapse
Just contact AT&T and ask for the code,,,they will give it to you free
M_T_M said:
Just contact AT&T and ask for the code,,,they will give it to you free
Click to expand...
Click to collapse
oh great..in that case what details I need to provide them to get the code ?
TIA.
vic_msn said:
oh great..in that case what details I need to provide them to get the code ?
TIA.
Click to expand...
Click to collapse
The phone must be ATT branded, otherwise it may not be in their database.
You need the IMEI of the phone, press *#06# and it will display. You also need to have their service for over 90 days (Go Phone is fine.) When asked for a reason tell them your going abroad (I say England or China) and want to use a local sim card. The process can take awhile. You likely need a non ATT sim card to enter the code.
Darklytinted said:
The phone must be ATT branded, otherwise it may not be in their database.
You need the IMEI of the phone, press *#06# and it will display. You also need to have their service for over 90 days (Go Phone is fine.) When asked for a reason tell them your going abroad (I say England or China) and want to use a local sim card. The process can take awhile. You likely need a non ATT sim card to enter the code.
Click to expand...
Click to collapse
yes the phone is AT&T branded. But I haven't used their services.
Is it possible for a current AT&T customer to get the code for this phone ?
vic_msn said:
yes the phone is AT&T branded. But I haven't used their services.
Is it possible for a current AT&T customer to get the code for this phone ?
Click to expand...
Click to collapse
If your a new to them then no, you need to wait 90 days. If you have been an active customer over 90 days they will give you one unlock code a year. You do not need to have used that phone with them 90 days to get the code, its just that you need to be a customer for at least 90 days.
Its cheaper not to take a contract and just go with an eBay code if you plan to use another service.
Darklytinted said:
If your a new to them then no, you need to wait 90 days. If you have been an active customer over 90 days they will give you one unlock code a year. You do not need to have used that phone with them 90 days to get the code, its just that you need to be a customer for at least 90 days.
Its cheaper not to take a contract and just go with an eBay code if you plan to use another service.
Click to expand...
Click to collapse
my relative in the US has been a using a iPhone for a long time from AT&T with contract. So in that case I should be able to get a unlock code from AT&T ?
TIA.
vic_msn said:
my relative in the US has been a using a iPhone for a long time from AT&T with contract. So in that case I should be able to get a unlock code from AT&T ?
TIA.
Click to expand...
Click to collapse
I would think so. Give him the phones info and have him call, once he has the code and gives it to you, you just need to slip in a non ATT sim and it should ask for the code.
what about debrand? i got a quantum, and i live in italy...the network works, but very badly...i can only reach 3g and no hspa at all, in places where usually i had good signal with my omnia 7..so i need to debrand to make everything better. the problem is that the phone switch always between gsm and 3g and the battery drains very quickly...
I'm afraid they will not give you the code for Samsung even if you tell themthat you leave the States. Regarding Focus S they could give it, I didn't try after being turned down with iPhone. After looking for it since November 7th, I have unlocked with these guys: http://www.samsungimeiunlock.com/samsung-focus-s-unlock.
15 minutes very fast
Unlock my Samsung galaxy S with unlockcode4u.com
I have unlocked my Samsung galaxy S with this site unlockcode4u.com. Simple and quick. If I made a video I could have had my money refunded. Fully Recommended!
I'd like to get the T-Mobile variant so I can root and install a custom recovery (curse AT&T). I'm just curious if anybody has done this yet without any drawbacks before I pull the trigger (good LTE speeds?).
kareeem said:
I'd like to get the T-Mobile variant so I can root and install a custom recovery (curse AT&T). I'm just curious if anybody has done this yet without any drawbacks before I pull the trigger (good LTE speeds?).
Click to expand...
Click to collapse
Yes, there are many Note5 owners using at&t who purchased from T-Mobile (model SM-N920T), got it unlocked and using on at&t without issue. getting it unlocked is the painful part; T-Mobile uses an app embedded in its ROM to SIM unlock their phones. 3rd-party unlocking sites won't work. T-Mobile unlock prerequisites (summarized from website and my conversations with customer reps): (a) paid full price for phone, (b) phone is used on T-Mobile w/post paid account for 30-40 days or (c) open a prepaid account, deposit $100, use phone on T-Mobile for at least 3-days (so it shows up in their system). some of us have been lucky enough to get the SM-N920T SIM unlocked without meeting criteria (b) or (c). a coworker purchased the T-Mo Note5 and used a post-paid account for 1 week, called in to cancel service and the rep got his device permanently unlocked. search this forum for more details. i requested and received a temporary unlock approval within 48 hours of getting the phone, but for some reason it wouldn't work. 4 days later i called in to complain, got connected to a tech rep who couldn't get it to work and finally got a manager to authorize a permanent unlock (vs. the approved temporary unlock granted). Good luck!
cortez.i said:
Yes, there are many Note5 owners using at&t who purchased from T-Mobile (model SM-N920T), got it unlocked and using on at&t without issue. getting it unlocked is the painful part; T-Mobile uses an app embedded in its ROM to SIM unlock their phones. 3rd-party unlocking sites won't work. T-Mobile unlock prerequisites (summarized from website and my conversations with customer reps): (a) paid full price for phone, (b) phone is used on T-Mobile w/post paid account for 30-40 days or (c) open a prepaid account, deposit $100, use phone on T-Mobile for at least 3-days (so it shows up in their system). some of us have been lucky enough to get the SM-N920T SIM unlocked without meeting criteria (b) or (c). a coworker purchased the T-Mo Note5 and used a post-paid account for 1 week, called in to cancel service and the rep got his device permanently unlocked. search this forum for more details. i requested and received a temporary unlock approval within 48 hours of getting the phone, but for some reason it wouldn't work. 4 days later i called in to complain, got connected to a tech rep who couldn't get it to work and finally got a manager to authorize a permanent unlock (vs. the approved temporary unlock granted). Good luck!
Click to expand...
Click to collapse
Oh wow, thank you for that informative response. I had no idea third party sites wouldn't work. I just came back from purchasing my T-Mobile Note 5. I purchased it from Craigslist and the seller showed me their Costco receipt. I have a friend who works for T-Mobile, but I doubt he'll be able to assist since he works in the actual store (sales rep). Do you think I have a chance at getting b and c bypassed? Not sure what kind of excuse to use.
Thanks again for your input.
Edit: I'm guessing you got the T-Mobile variant for the same reasons I did?
kareeem said:
Oh wow, thank you for that informative response. I had no idea third party sites wouldn't work. I just came back from purchasing my T-Mobile Note 5. I purchased it from Craigslist and the seller showed me their Costco receipt. I have a friend who works for T-Mobile, but I doubt he'll be able to assist since he works in the actual store (sales rep). Do you think I have a chance at getting b and c bypassed? Not sure what kind of excuse to use.
Thanks again for your input.
Click to expand...
Click to collapse
Yes, i always get the T-Mobile version for use on at&t so i can root and enjoy!
did the seller pay full price for the phone? personally, i'd ask the seller for a receipt. best way to find out if it can be unlocked is to call t-mobile and tell them you'd like to unlock for overseas use. the fact that you don't have service may help get it unlocked. they should ask for the IMEI (to confirm it's T-Mobile and that the phone is not blacklisted) and then submit an unlock request. if you're lucky, maybe they can unlock over the phone. good luck!
cortez.i said:
Yes, i always get the T-Mobile version for use on at&t so i can root and enjoy!
did the seller pay full price for the phone? personally, i'd ask the seller for a receipt. best way to find out if it can be unlocked is to call t-mobile and tell them you'd like to unlock for overseas use. the fact that you don't have service may help get it unlocked. they should ask for the IMEI (to confirm it's T-Mobile and that the phone is not blacklisted) and then submit an unlock request. if you're lucky, maybe they can unlock over the phone. good luck!
Click to expand...
Click to collapse
Haha, I don't blame you.
Well, it looks like they used the Jump! service. They gave me the service agreement sheet (I took a picture of it) where it displays the IMEI, plan, store location, etc. Should I refrain from mentioning I'm an AT&T customer? I don't think I'll be able to say I need it for international use because I don't have a T-Mobile account for them to look up.
kareeem said:
Haha, I don't blame you.
Well, it looks like they used the Jump! service. They gave me the service agreement sheet (I took a picture of it) where it displays the IMEI, plan, store location, etc. Should I refrain from mentioning I'm an AT&T customer? I don't think I'll be able to say I need it for international use because I don't have a T-Mobile account for them to look up.
Click to expand...
Click to collapse
i'd open the "Device Unlock" app and if you're presented with 2 unlock buttons - one for Permanent and one for Temporary - then the phone is SIM Locked. if you open the app and a message says the device has been permanently unlocked, you're good to go. pop in the at&t SIM and you should get connected to at&t service.
if it's SIM Locked, when calling T-Mobile, i wouldn't say anything about at&t, maybe mention it was a gift. before calling T-Mobile, however, if the phone is a Jump! purchase then you/seller needs to confirm the phone has been paid for in full, e.g., there's no outstanding balance due. if there's an outstanding balance, you might not be able to get it unlocked. i'd ask the seller if the phone has been paid off.
I tried that, but it said "Unlock Failed" (for obvious reasons I guess).
I spoke to a T-Mobile rep and he said they would need the original owner's account information to verify everything, which I obviously don't have. I asked if a manager can override that and he said no. I searched Cell Unlocker and they gave me a quote surprisingly (http://www.cellunlocker.net/order-code-step-2.php). It's at $49.99, which isn't cheap, but I think it's my best option. If they're advertising it, then it should work, no?
Edit: added an attachment.
kareeem said:
I tried that, but it said "Unlock Failed" (for obvious reasons I guess).
I spoke to a T-Mobile rep and he said they would need the original owner's account information to verify everything, which I obviously don't have. I asked if a manager can override that and he said no. I searched Cell Unlocker and they gave me a quote surprisingly (http://www.cellunlocker.net/order-code-step-2.php). It's at $49.99, which isn't cheap, but I think it's my best option. If they're advertising it, then it should work, no?
Edit: added an attachment.
Click to expand...
Click to collapse
i tried them as well and got a refund. don't think it will work. did you see this message on the website: WARNING: Your device must prompt for a network unlock pin after restarting with a non-accepted sim card. If your device does not prompt then you do not require our services. If your device has a Device Unlocking App installed (T-Mobile/Metro PCS) please.
i think your only option is to contact the seller and let him know the circumstances (you want to unlock for T-Mobile) and ask him to help you out. Good luck, bro...
Hello All,
Any recommendations to a website that will Sim Unlock my T-Mobile device to use it on international GSM?
Thanks
Are you currently a T-Mobile customer or no? If so you should be able to get them to unlock it for you. If not I don't know the answer.
Ebay and other unlocking sites offer the T-Mobile app unlock up for sale, anywhere between 25-50 bucks or so.
There is an app on there to check if you are eligible for unlock.
Traditionally, you could call T-Mo's Customer Care and request an unlock. They have been generally pretty lenient on letting people unlock (especially for long time customers).
However, seeing as there is this unlock app built in to the phone that has a temporary unlock option, you may only get authorized to use that until your phone is paid off or something to that extent.
It is definitely worth a call.
toefurkey said:
There is an app on there to check if you are eligible for unlock.
Traditionally, you could call T-Mo's Customer Care and request an unlock. They have been generally pretty lenient on letting people unlock (especially for long time customers).
However, seeing as there is this unlock app built in to the phone that has a temporary unlock option, you may only get authorized to use that until your phone is paid off or something to that extent.
It is definitely worth a call.
Click to expand...
Click to collapse
I purchased the phone from ebay USA, and i live abroad already. Then found out when i got the phone and tried using my local SIM that it were locked
But now i got it unlocked, for anybody else seeking unlock service PM me.
I'd remove the link if I were you....
Bought my wife's G5 from T-Mobile Online. Called to request to have it unlocked and they told me they have a 40 day waiting period then I can have it unlocked. They waived it immediately once I told them I was in the military and currently stationed overseas. Took about 6hrs to receive the unlock information.
dinggus said:
Bought my wife's G5 from T-Mobile Online. Called to request to have it unlocked and they told me they have a 40 day waiting period then I can have it unlocked. They waived it immediately once I told them I was in the military and currently stationed overseas. Took about 6hrs to receive the unlock information.
Click to expand...
Click to collapse
Congrats. You saved the 40 days waiting. My case was different, after i purchased mine on ebay, i found out that the IMEI is blacklisted (outstanding balance), so i had to go to third party services.
Zaynoun said:
Congrats. You saved the 40 days waiting. My case was different, after i purchased mine on ebay, i found out that the IMEI is blacklisted (outstanding balance), so i had to go to third party services.
Click to expand...
Click to collapse
Well, that sucks. I'll always buy from Swappa since I bought my LG v10 from there. Also remember, if you're buying a phone from someone, to ask for the IMEI to verify with the carrier that it isn't blacklisted. You probably actually paid the person enough so they can fix themselves.
dinggus said:
Well, that sucks. I'll always buy from Swappa since I bought my LG v10 from there. Also remember, if you're buying a phone from someone, to ask for the IMEI to verify with the carrier that it isn't blacklisted. You probably actually paid the person enough so they can fix themselves.
Click to expand...
Click to collapse
Well, the issue was solved with 45$ I was in a hurry to buy it because the price was attractive and swappa had much higher prices. Well next time, for sure more investigation must be done before buying.
I dont mean to hijack this thread but it's exactly my problem. I have at&t in Iowa (pretty much no tmobile presence here) bought a brand new g5 off ebay wasnt paying attention to the fact that it was locked to tmobile. I did try a site that charges 30 something bucks to get it unlocked and they emailed be back the next day saying they couldnt do it. I checked the eimi or whatever on swappa, says its clean. I saw somewhere that the best way to get the unlock code is to order a prepaid sim and load some money on it and wait 2 weeks and then request the unlock code? I went to tmobile's website and got halfway through the prepaid sim screens but when i put the eimi number in it comes back with nothing, i am assuming thats because the phone has never been activated anywhere before? Appreciate the help, I dont want to pile more dumb on top of dumb...
I need help unlocking my LG g5. I bought it online through eBay from someone that works at LG.
The phone came sealed, I ordered a unlock code, but I discovered as soon as I turned it on that now I need to unlock through t-mobile device unlock app.
The site I ordered my code said they would change my status on the t-mobile database so I can unlock the device through the app.
I Googled around and that should have worked. But apparently my IMEI is not registered t-mobile.
I bought a prepaid Sim and put it on the phone. It's working at t-mobile but its still not at their database (the IMEI).
What should I do?
Is there any way to force the IMEI to t-mobile database so it can be unlocked through the third party?
Or is there any other way to unlock it.
Please help...
Sent from my LG-H830 using XDA-Developers mobile app
fvc2000 said:
I need help unlocking my LG g5. I bought it online through eBay from someone that works at LG.
The phone came sealed, I ordered a unlock code, but I discovered as soon as I turned it on that now I need to unlock through t-mobile device unlock app.
The site I ordered my code said they would change my status on the t-mobile database so I can unlock the device through the app.
I Googled around and that should have worked. But apparently my IMEI is not registered t-mobile.
I bought a prepaid Sim and put it on the phone. It's working at t-mobile but its still not at their database (the IMEI).
What should I do?
Is there any way to force the IMEI to t-mobile database so it can be unlocked through the third party?
Or is there any other way to unlock it.
Please help...
Sent from my LG-H830 using XDA-Developers mobile app
Click to expand...
Click to collapse
Did you try the permanent lock option on the t-mobile unlock app? What message did you get then?
So far I tried 2 different services and requested unlock code but none of them worked, they simply didn't get back to me with any results.
Can someone suggest one that actually worked for them please and PM me?
Thanks guys.
Zaynoun said:
Did you try the permanent lock option on the t-mobile unlock app? What message did you get then?
Click to expand...
Click to collapse
It says:
Unlock Failed: This mobile device is eligible for unlock. For device unlock eligibility details, please go online or contact Customer Support.
And even if I go online, to T-Mobile IMEI check website, it says my IMEI is not recognized at T-Mobile.
Thats the problem.
Although I'm using it at T-Mobile, and it is a T-Mobile branded phone.
And because it's not at the database, I can't do ANYTHING to try to unlock it through third parties.
fvc2000 said:
It says:
Unlock Failed: This mobile device is eligible for unlock. For device unlock eligibility details, please go online or contact Customer Support.
And even if I go online, to T-Mobile IMEI check website, it says my IMEI is not recognized at T-Mobile.
Thats the problem.
Although I'm using it at T-Mobile, and it is a T-Mobile branded phone.
And because it's not at the database, I can't do ANYTHING to try to unlock it through third parties.
Click to expand...
Click to collapse
Maybe it has been bought on contract and must have been activated first so that IMEI would be registered at T-Mobile.
Mine was blacklisted and i unlocked it. It shouldn't be a big deal for yours.
I would suggest drop T_mobile a visit or call, and check with them what is wrong.
Logically, if the IMEI is not on their database then it shouldn't be carrier locked.
I will drop you a PM for a contact that might help you in this issue.
Zaynoun said:
Maybe it has been bought on contract and must have been activated first so that IMEI would be registered at T-Mobile.
Mine was blacklisted and i unlocked it. It shouldn't be a big deal for yours.
I would suggest drop T_mobile a visit or call, and check with them what is wrong.
Logically, if the IMEI is not on their database then it shouldn't be carrier locked.
I will drop you a PM for a contact that might help you in this issue.
Click to expand...
Click to collapse
Wrong my friend. If the phone is on TMO but IMEI is not in theit database that means phone wasn't activated on TMO network, which means you're not gonna be able to unlock it through official unlock app.
I wonder if this phone unlockeble at all without using that unlock app.
twoxa said:
Wrong my friend. If the phone is on TMO but IMEI is not in theit database that means phone wasn't activated on TMO network, which means you're not gonna be able to unlock it through official unlock app.
I wonder if this phone unlockeble at all without using that unlock app.
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Click to collapse
I am activated on TMO network, since I'm using the phone at tmobile.
I just discovered that for some weird reason my IMEI was wrong at tmobile.
I hope this is the reason.
fvc2000 said:
i am activated on tmo network, since i'm using the phone at tmobile.
I just discovered that for some weird reason my imei was wrong at tmobile.
I hope this is the reason.
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Click to collapse
that's weird
twoxa said:
Wrong my friend. If the phone is on TMO but IMEI is not in theit database that means phone wasn't activated on TMO network, which means you're not gonna be able to unlock it through official unlock app.
I wonder if this phone unlockeble at all without using that unlock app.
Click to expand...
Click to collapse
Noway get it unlocked without using the app. That is why unlocking service is starting from 30$ up to 45$. After i got confirmation from my unlock provider, i run the app, permanent unlock, and then unlock successfull reboot phone.
Anyone purchased an unlock code? Couldn't find one on eBay and don't want to risk one of those $30 fishy sellers on random sites.
Thanks in advance
I'm currently using the surpa but I have att service. I used a guy who can Force a unlock
Did you buy it new? Cricket does not require 6M of continuous service, just 6M after it was activated. I picked up a used E5 Supra and paid for a month of service. Got the Cricket app and the phone had been used enough that I got the unlock code from them for free. I know some buy these with a month of service and then put them in a drawer.
cellunlocker.net can unlock it, I purchased it earlier today. I am not suggesting there the only one but the only one I could find.
NP08 said:
Did you buy it new? Cricket does not require 6M of continuous service, just 6M after it was activated. I picked up a used E5 Supra and paid for a month of service. Got the Cricket app and the phone had been used enough that I got the unlock code from them for free. I know some buy these with a month of service and then put them in a drawer.
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Click to collapse
I too want to unlock my Cricket Supra that has been sitting in a drawer 2 months unopened.
Can you clarify your experience a bit more?
You say you paid for a month of Service and that the phone had been used enough to get the unlock code.
So was your phone unlocked because it had a total 6 months of paid service even though they were not contiguous?
What do you mean you "Got the Cricket app"?
thanks
---------- Post added at 06:59 AM ---------- Previous post was at 06:51 AM ----------
gigawatt said:
cellunlocker.net can unlock it, I purchased it earlier today. I am not suggesting there the only one but the only one I could find.
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Click to collapse
How much did they charge?
Did they have you connect it to your computer and they dialed in and they changed IMEI?
Their drop down menu only shows Moto G7 and Moto G7 Power.
thanks
comandoed said:
I too want to unlock my Cricket Supra that has been sitting in a drawer 2 months unopened.
Can you clarify your experience a bit more?
You say you paid for a month of Service and that the phone had been used enough to get the unlock code.
So was your phone unlocked because it had a total 6 months of paid service even though they were not contiguous?
What do you mean you "Got the Cricket app"?
thanks
Click to expand...
Click to collapse
I bought the phone used on eBay. No idea how long it had been used, so I took a chance and paid for and used a $30 1 month refill vs paying more that that for a professional unlock service. Once I had service, I went to the Google Play store and downloaded the Cricket app. Once I had that installed, I was able to get the phone unlocked via their code- it was instantaneous, so it must have been used for at least 5 months. AFAIK, you can't get the unlock code from them unless you have service from them.
I've since sold it, but I'm sure there are instructions on getting the unlock code on their site or the app. As I recall, you can either use the app or call Cricket.
NP08 said:
I bought the phone used on eBay. No idea how long it had been used, so I took a chance and paid for and used a $30 1 month refill vs paying more that that for a professional unlock service. Once I had service, I went to the Google Play store and downloaded the Cricket app. Once I had that installed, I was able to get the phone unlocked via their code- it was instantaneous, so it must have been used for at least 5 months. AFAIK, you can't get the unlock code from them unless you have service from them.
I've since sold it, but I'm sure there are instructions on getting the unlock code on their site or the app. As I recall, you can either use the app or call Cricket.
Click to expand...
Click to collapse
Thank you much!
Did they change your IMEI?
comandoed said:
Did they change your IMEI?
Click to expand...
Click to collapse
Sorry for late reply. i have gifted it to one of my friend. i didn't check it
gigawatt said:
cellunlocker.net can unlock it, I purchased it earlier today. I am not suggesting there the only one but the only one I could find.
Click to expand...
Click to collapse
Did cellunlocker.net unlock a Cricket Moto G7 Supra for you?
Actually, I will give you a better link, they can unlock and get your original imei back if you lose it flashing images. You don't have to be rooted or unlocked to get there services. They have unlocked 5 g7 power from sprint and cricket. Doesn't matter where, it is remote service though, so you have to hook to a computer for it to work.
https://www.imeigurus.com/motorola-...ice-done-by-usb-all-models?search=motoService
gigawatt said:
Actually, I will give you a better link, they can unlock and get your original imei back if you lose it flashing images. You don't have to be rooted or unlocked to get there services. They have unlocked 5 g7 power from sprint and cricket. Doesn't matter where, it is remote service though, so you have to hook to a computer for it to work.
https://www.imeigurus.com/motorola-...ice-done-by-usb-all-models?search=motoService
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Click to collapse
Thank you. I will look them over carefully. At first glance it appears attunlockcode does the same thing and charges only $26 with similar Sprint and Verizon limitations.
But I will check them.
I know this works haven't tried the other one. Also if you decide to use the link I gave you once they do the unlock you can flash retail firmware including boot.img and bootloader.img. When you look under software channel after that it will say reula1st. If you use the service you mentioned please let me know ifit works.
gigawatt said:
I know this works haven't tried the other one. Also if you decide to use the link I gave you once they do the unlock you can flash retail firmware including boot.img and bootloader.img. When you look under software channel after that it will say reula1st. If you use the service you mentioned please let me know ifit works.
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Click to collapse
I used attunlockcode for 1 phone. They unlocked using USB. IMEI is changed. When I check IMEI at swappa.com it shows as clear but swappa shows it as a MOTO E.
On my phone in About phone it shows moto g(7) supra Software Channel Cricket Android version 9 Build number PC029 114-134.
Tech who unlocked said I can do factory resets and Updates.
I put in my Mint sim in it and tested calls and texting with pics. That is working fine.
When I powered phone with Mint sim cd, Mint Mobile automatically updated some settings including APN settings.
I dont know how and where to find contents of software channel so I can't share that.
comandoed said:
I used attunlockcode for 1 phone. They unlocked using USB. IMEI is changed. When I check IMEI at swappa.com it shows as clear but swappa shows it as a MOTO E.
On my phone in About phone it shows moto g(7) supra Software Channel Cricket Android version 9 Build number PC029 114-134.
Tech who unlocked said I can do factory resets and Updates.
I put in my Mint sim in it and tested calls and texting with pics. That is working fine.
When I powered phone with Mint sim cd, Mint Mobile automatically updated some settings including APN settings.
I dont know how and where to find contents of software channel so I can't share that.
Click to expand...
Click to collapse
How much you paid for the unlocking ?
Sent from my LG-LS997 using Tapatalk
This service is done using Moto Service. In the process, the reason why imeis are changed.
In the process, both modemst files & the FSG partitions are wiped. Which is why they get unlocked & which why many devices are getting imei repaired after the unlock.
Cheers
is that good or bad?
F_X said:
This service is done using Moto Service. In the process, the reason why imeis are changed.
In the process, both modemst files & the FSG partitions are wiped. Which is why they get unlocked & which why many devices are getting imei repaired after the unlock.
Cheers
Click to expand...
Click to collapse
TheOnlyUmagon said:
is that good or bad?
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Click to collapse
Very bad, they load Moto E5 efs to the Moto G7 supra to make it unlocked。
Your IMEI becomes other phone (E5) IMEI.
I am trying to use my Cricket Moto Supra as my lifeline phone through Qlink. Is there a way to unlock before 6 months use on Cricket since it's for a lifeline phone?
kristytheshiz said:
I am trying to use my Cricket Moto Supra as my lifeline phone through Qlink. Is there a way to unlock before 6 months use on Cricket since it's for a lifeline phone?
Click to expand...
Click to collapse
You don't need unlock the phone to become a lifeline phone.
Most (if not all) phone can call 911 to get emergency services, no need to pay anything to any carrier, as long you can turn on the phone, then you can to dial 911 or 112/110
Sent from my LG-LS997 using Tapatalk
im really confused about this right now lol...i just got the 8t+ last saturday, ive been with sprint for 4 years, called sprint today and asked about getting the carrier unlocked so i can get the bootloader unluck from oneplus, and of course i was denied, now the phone is tmobile branded and in the about phone status area it shows sim status and shows tmobile, it doesnt have the tmobile unlock app on the phone and
when i search for a unlocking service none show up for unlocking sprint and all show for unlocking with tmobile unlock app....
so im thinking im screwed to get it unlocked until after its paid off and that sucks..
unless anyone knows something that i havent found
Kameirus said:
im really confused about this right now lol...i just got the 8t+ last saturday, ive been with sprint for 4 years, called sprint today and asked about getting the carrier unlocked so i can get the bootloader unluck from oneplus, and of course i was denied, now the phone is tmobile branded and in the about phone status area it shows sim status and shows tmobile, it doesnt have the tmobile unlock app on the phone and
when i search for a unlocking service none show up for unlocking sprint and all show for unlocking with tmobile unlock app....
so im thinking im screwed to get it unlocked until after its paid off and that sucks..
unless anyone knows something that i havent found
Click to expand...
Click to collapse
You access the unlock app via settings. I believe its under sim and network
Search the threads. There's posts about getting an unlock before the device is paid off. There's a XDA member that was doing unlocks if you sent him a PM with a request. You can also request unlocks through customer service if you're lucky. It's all covered there. The search box is your friend in this.
jwarrior319 said:
You access the unlock app via settings. I believe its under sim and network
Click to expand...
Click to collapse
Thank You, i would have never thought to look there for it
amcferrin90 said:
Search the threads. There's posts about getting an unlock before the device is paid off. There's a XDA member that was doing unlocks if you sent him a PM with a request. You can also request unlocks through customer service if you're lucky. It's all covered there. The search box is your friend in this.
Click to expand...
Click to collapse
yes i know and sprint denied me, and i have sent him a message.
the problem is, since we are on sprint, and my phone has the tmobile unlock app on it. do i call sprint or tmobile?
the XDA member said in a post that he had to turn away a few people that had the phone with sprint, thats why im a little confused, and i did a search for unlock sites and they only have for the unlock app, there isnt a sprint unlock option just the tmob option,
Kameirus said:
yes i know and sprint denied me, and i have sent him a message.
the problem is, since we are on sprint, and my phone has the tmobile unlock app on it. do i call sprint or tmobile?
the XDA member said in a post that he had to turn away a few people that had the phone with sprint, thats why im a little confused, and i did a search for unlock sites and they only have for the unlock app, there isnt a sprint unlock option just the tmob option,
Click to expand...
Click to collapse
Are you still a Sprint account? Do you still sign into your phone account at Sprint.com or now at T-Mobile.com? I know there's a heavy push to get Sprint customers to come through the TMO stores and get their SIM cards replaced with new ones. That's part of the transition. I got a friend who worked at a Sprint store and was converted to TMO store. I'll ask him about the accounts.
Yeah so update, as long as you have a balance on your phone you can't switch to TMO. If you can return the device, might suggest doing that so you have no phones you owe for. Port over to TMO and then get the new phones on a plan. Then you have a path to unlock via the known methods.
amcferrin90 said:
Are you still a Sprint account? Do you still sign into your phone account at Sprint.com or now at T-Mobile.com? I know there's a heavy push to get Sprint customers to come through the TMO stores and get their SIM cards replaced with new ones. That's part of the transition. I got a friend who worked at a Sprint store and was converted to TMO store. I'll ask him about the accounts.
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Click to collapse
Sprint.com and I got the tmo sim card, and thank you for checking on this, it's between a 70 dollar thing or a 749 dollar purchase
Kameirus said:
Sprint.com and I got the tmo sim card, and thank you for checking on this, it's between a 70 dollar thing or a 749 dollar purchase
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Click to collapse
My friend did just tell me if you transfer the device to another account for 46 or 52 days, he couldn't remember which, that it would auto unlock. Stupid little tricks. Happen to have a friend that got the same device? Swap devices between accounts?
Even on sprint it uses the unlock app still. The only reason magnefica cant do it is because he can only access tmo system accounts. He doesn't have access to the sprint system. I got mine unlocked via twitter. You just need to keep DM'ing tforce on there until someone unlocks it for you. There's a whole thread on here about it.
amcferrin90 said:
My friend did just tell me if you transfer the device to another account for 46 or 52 days, he couldn't remember which, that it would auto unlock. Stupid little tricks. Happen to have a friend that got the same device? Swap devices between accounts?
Click to expand...
Click to collapse
thank you for the info
jwarrior319 said:
Even on sprint it uses the unlock app still. The only reason magnefica cant do it is because he can only access tmo system accounts. He doesn't have access to the sprint system. I got mine unlocked via twitter. You just need to keep DM'ing tforce on there until someone unlocks it for you. There's a whole thread on here about it.
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Click to collapse
thank you for that info and i will keep trying