im really confused about this right now lol...i just got the 8t+ last saturday, ive been with sprint for 4 years, called sprint today and asked about getting the carrier unlocked so i can get the bootloader unluck from oneplus, and of course i was denied, now the phone is tmobile branded and in the about phone status area it shows sim status and shows tmobile, it doesnt have the tmobile unlock app on the phone and
when i search for a unlocking service none show up for unlocking sprint and all show for unlocking with tmobile unlock app....
so im thinking im screwed to get it unlocked until after its paid off and that sucks..
unless anyone knows something that i havent found
Kameirus said:
im really confused about this right now lol...i just got the 8t+ last saturday, ive been with sprint for 4 years, called sprint today and asked about getting the carrier unlocked so i can get the bootloader unluck from oneplus, and of course i was denied, now the phone is tmobile branded and in the about phone status area it shows sim status and shows tmobile, it doesnt have the tmobile unlock app on the phone and
when i search for a unlocking service none show up for unlocking sprint and all show for unlocking with tmobile unlock app....
so im thinking im screwed to get it unlocked until after its paid off and that sucks..
unless anyone knows something that i havent found
Click to expand...
Click to collapse
You access the unlock app via settings. I believe its under sim and network
Search the threads. There's posts about getting an unlock before the device is paid off. There's a XDA member that was doing unlocks if you sent him a PM with a request. You can also request unlocks through customer service if you're lucky. It's all covered there. The search box is your friend in this.
jwarrior319 said:
You access the unlock app via settings. I believe its under sim and network
Click to expand...
Click to collapse
Thank You, i would have never thought to look there for it
amcferrin90 said:
Search the threads. There's posts about getting an unlock before the device is paid off. There's a XDA member that was doing unlocks if you sent him a PM with a request. You can also request unlocks through customer service if you're lucky. It's all covered there. The search box is your friend in this.
Click to expand...
Click to collapse
yes i know and sprint denied me, and i have sent him a message.
the problem is, since we are on sprint, and my phone has the tmobile unlock app on it. do i call sprint or tmobile?
the XDA member said in a post that he had to turn away a few people that had the phone with sprint, thats why im a little confused, and i did a search for unlock sites and they only have for the unlock app, there isnt a sprint unlock option just the tmob option,
Kameirus said:
yes i know and sprint denied me, and i have sent him a message.
the problem is, since we are on sprint, and my phone has the tmobile unlock app on it. do i call sprint or tmobile?
the XDA member said in a post that he had to turn away a few people that had the phone with sprint, thats why im a little confused, and i did a search for unlock sites and they only have for the unlock app, there isnt a sprint unlock option just the tmob option,
Click to expand...
Click to collapse
Are you still a Sprint account? Do you still sign into your phone account at Sprint.com or now at T-Mobile.com? I know there's a heavy push to get Sprint customers to come through the TMO stores and get their SIM cards replaced with new ones. That's part of the transition. I got a friend who worked at a Sprint store and was converted to TMO store. I'll ask him about the accounts.
Yeah so update, as long as you have a balance on your phone you can't switch to TMO. If you can return the device, might suggest doing that so you have no phones you owe for. Port over to TMO and then get the new phones on a plan. Then you have a path to unlock via the known methods.
amcferrin90 said:
Are you still a Sprint account? Do you still sign into your phone account at Sprint.com or now at T-Mobile.com? I know there's a heavy push to get Sprint customers to come through the TMO stores and get their SIM cards replaced with new ones. That's part of the transition. I got a friend who worked at a Sprint store and was converted to TMO store. I'll ask him about the accounts.
Click to expand...
Click to collapse
Sprint.com and I got the tmo sim card, and thank you for checking on this, it's between a 70 dollar thing or a 749 dollar purchase
Kameirus said:
Sprint.com and I got the tmo sim card, and thank you for checking on this, it's between a 70 dollar thing or a 749 dollar purchase
Click to expand...
Click to collapse
My friend did just tell me if you transfer the device to another account for 46 or 52 days, he couldn't remember which, that it would auto unlock. Stupid little tricks. Happen to have a friend that got the same device? Swap devices between accounts?
Even on sprint it uses the unlock app still. The only reason magnefica cant do it is because he can only access tmo system accounts. He doesn't have access to the sprint system. I got mine unlocked via twitter. You just need to keep DM'ing tforce on there until someone unlocks it for you. There's a whole thread on here about it.
amcferrin90 said:
My friend did just tell me if you transfer the device to another account for 46 or 52 days, he couldn't remember which, that it would auto unlock. Stupid little tricks. Happen to have a friend that got the same device? Swap devices between accounts?
Click to expand...
Click to collapse
thank you for the info
jwarrior319 said:
Even on sprint it uses the unlock app still. The only reason magnefica cant do it is because he can only access tmo system accounts. He doesn't have access to the sprint system. I got mine unlocked via twitter. You just need to keep DM'ing tforce on there until someone unlocks it for you. There's a whole thread on here about it.
Click to expand...
Click to collapse
thank you for that info and i will keep trying
Related
Hey all,
Nice forum here, plenty of good information. I've got a basic question. I've searched (here and google) and I'm pretty sure I get it but I just want to confirm before I make any purchase. I want the HTC Kaiser but the price difference between that and the Tilt is about $500 (I plan to upgrade contract anyway). That's just too much to justify for the same exact device on a college student's salary. I do need it to be unlocked though. So, if I understand correctly, it is possible to fully unlock this phone like this:
- For the SIM unlock call ATT and get them to give you the unlock code. Since I've been a customer for 5 years or so that shouldn't be a problem.
- For the CID unlock, run the HardSPL found on the sticky in this forum and then flash with a standard HTC ROM.
That's it, the phone is fully unlocked then, right? It won't be locked again, it won't be killed over-the air, etc... Again, I'm really sorry if this is repeated information, I just really want to be sure before I buy anything. Thanks for understanding.
shellcode said:
Hey all,
Nice forum here, plenty of good information. I've got a basic question. I've searched (here and google) and I'm pretty sure I get it but I just want to confirm before I make any purchase. I want the HTC Kaiser but the price difference between that and the Tilt is about $500 (I plan to upgrade contract anyway). That's just too much to justify for the same exact device on a college student's salary. I do need it to be unlocked though. So, if I understand correctly, it is possible to fully unlock this phone like this:
- For the SIM unlock call ATT and get them to give you the unlock code. Since I've been a customer for 5 years or so that shouldn't be a problem.
- For the CID unlock, run the HardSPL found on the sticky in this forum and then flash with a standard HTC ROM.
That's it, the phone is fully unlocked then, right? It won't be locked again, it won't be killed over-the air, etc... Again, I'm really sorry if this is repeated information, I just really want to be sure before I buy anything. Thanks for understanding.
Click to expand...
Click to collapse
1. If you're an AT&T customer, you won't need to SIM unlock the phone with the Tilt. But if you want to switch over to T-Mobile, then yeah, you can try calling AT&T and ask for them to for the unlock code.
2. Yep.
Hope that clarifies things.
shellcode said:
Hey all,
- For the SIM unlock call ATT and get them to give you the unlock code. Since I've been a customer for 5 years or so that shouldn't be a problem.
Click to expand...
Click to collapse
Did you give this a try? What did they say?
ko0ky said:
Did you give this a try? What did they say?
Click to expand...
Click to collapse
I have done it and I am not even an ATT customer. Told them I bought the phone and I am going to England and need my international SIM to work. The guy immediately gave me an unlock code
staulkor said:
I have done it and I am not even an ATT customer. Told them I bought the phone and I am going to England and need my international SIM to work. The guy immediately gave me an unlock code
Click to expand...
Click to collapse
I can verify that, I also unlocked tht Tilt, and am a T-Mo customer, ofcourse my first carrier was ATT, then Tmo, then Cingular and now am on Tmo for the past 2 years, so my info was already there.
Hey guys,
I just got an AT&T Tilt from ebay and getting shipped to Australia - can i call up AT&T and ask for it to be unlocked or is there a SIM unlock program that can do the job?
OK, I got the phone. Two more questions before I do this:
I downloaded RUU_Kaiser_HTC_WWE_1.56.405.5_radio_sign_22.45.88.07_1.27.12.11_Ship.exe. Once I run HardSPL, do I just transfer this file to the phone and run it and it will flash to stock HTC firmware or is there something else? I was a bit confused by all the other ROM's and files on this forum.
Also, before calling AT&T, do I need to have a SIM from another provider to do the SIM unlock or no?
no dont transfer the file to your phone. download it to your computer, establish an activesync connection, and then run it from your computer. make sure you follow the instructions in the sticky. good luck, the htc rom is much cleaner and quicker than the atnt rom
shellcode said:
Also, before calling AT&T, do I need to have a SIM from another provider to do the SIM unlock or no?
Click to expand...
Click to collapse
You don't need another sim until you get the unlock code from AT&T. Once you do, put the other sim in your phone, boot it up, and enter the unlock code. It will say passcode accepted and your phone will be unlocked
Just got off the phone with AT&T (1-(916)-843-4685). I told them I was taking a trip to England, gave the IMEI and got my unlock code. So now I've got a fully unlocked phone and saved $500. Very nice.
shellcode said:
Just got off the phone with AT&T (1-(916)-843-4685). I told them I was taking a trip to England, gave the IMEI and got my unlock code. So now I've got a fully unlocked phone and saved $500. Very nice.
Click to expand...
Click to collapse
Exactly how I got mine unlocked. Free is good
Just a question, Did you get your unlock code while still on the phone?
In other words, they gave you the code right away!
or you have to way a couple a days to get the code?
I did the same one time with TMO and have to way a week to get the code.
I just called ATT and they got all my info and told me that htc will email me the info in a week.
They gave it to me while I was on the phone. HTC has nothing to do with AT&T's unlock codes. Did you call the 916 number posted above? Call again and get a different rep who knows what they're doing!
I've tried calling that ATT number multiple times with no luck.
I am a TMobile customer and have never had ATT. The first question they ask is for my account information. I tried calling back 5 times and spoke to 5 different people and they all want my account info.
If anyone here can do it I would greatly appreciate and i'd even paypal you some money for being able to pull it off.
AnthonyK said:
I've tried calling that ATT number multiple times with no luck.
I am a TMobile customer and have never had ATT. The first question they ask is for my account information. I tried calling back 5 times and spoke to 5 different people and they all want my account info.
If anyone here can do it I would greatly appreciate and i'd even paypal you some money for being able to pull it off.
Click to expand...
Click to collapse
that seems like it'll work. have someone thats been on at&t for a while to call them up and give them your imei. What I'm not sure is if they have records of only at&t imei and they'll know if you have tmo imei.
Unlock tilt
Thanks, I called the number and told them that I am going over seas, got mine unlocked. Will take a few days after AT&T puts in a request to HTC for the unlock code. They'll send it via email.
AnthonyK said:
I am a TMobile customer and have never had ATT. The first question they ask is for my account information. I tried calling back 5 times and spoke to 5 different people and they all want my account info.
Click to expand...
Click to collapse
Drop $20 on a GoPhone and give 'em that number - YMMV of course, but it's a cheap fix if it works - as it did for me...
HTH,
Richard
URPREY said:
Exactly how I got mine unlocked. Free is good
Click to expand...
Click to collapse
call today and they bluff me with the "if i give you the code the phone will never work again on at&t network and will became useful" i insist that i do these many times without any proble and they told me that will contact me in 3 to 5 days with the requested codes because they have to request it from someone ( i don't now who) but they will give it to me
hackmania said:
call today and they bluff me with the "if i give you the code the phone will never work again on at&t network and will became useful"
Click to expand...
Click to collapse
Mine works just fine after unlocking. They are giving you a line of BS.
hackmania said:
call today and they bluff me with the "if i give you the code the phone will never work again on at&t network and will became useful" i insist that i do these many times without any proble and they told me that will contact me in 3 to 5 days with the requested codes because they have to request it from someone ( i don't now who) but they will give it to me
Click to expand...
Click to collapse
Yeah, it took almost a month to get my V551 unlocked - between "misrouted" support requests, improper account information, and whatever real delays exist in getting codes from Motorola.
It's quite interesting that most Tilt people (myself included) have gotten codes immediately vs having them e-mailed - as had been ALL my previous experience.
Richard
I was told you can only get one sim unlock per account per year. I want to hold out on that unlock for another phone maybe TP2. Is there going to be a sim unlock some time. I mean people sell the service so there has to be a program out there that does it. Where is this software?
anyone got any info.
Anyone know anything
drewcam888 said:
I was told you can only get one sim unlock per account per year. I want to hold out on that unlock for another phone maybe TP2. Is there going to be a sim unlock some time. I mean people sell the service so there has to be a program out there that does it. Where is this software?
Click to expand...
Click to collapse
Not sure where you heard that... I got my first ozone unlocked. Then got my hands on a used tour that I wanted to try out and got that one unlocked. Then switched back to my Ozone which took a dump and had to be replaced under warranty. Just got that one unlocked yesterday morning. So, I guess I have had three sim unlocks on my account within the last 45-60 days.
VZW Unlock
As a rep that handles unlock requests, let me clarify:
for a SIM unlock, you(r):
must have an account for at least 90 days
account must be in good standing w/ no collections/past due balances for 6 mo
phone was purchased from vzw or an auth dealer
are allowed 1 sim unlock per calendar year regardless of the number of lines
agree that if you unlock and use a diff carrier sim youre on your own
if you've been allowed to circumvent any of these requirements consider yourself lucky. we diligent reps dont make these types of errors
What happens if you get a replacement under warranty. Can you get the new phone unlocked?
If harpern78 is right (It sounds like it is, thats how it is on Sprint Network with Samsung ACE)
Your account is dependent of the phone, if you have your phone for 1 day and your accound for 1 year your good to go as long as the other conditions are ok.
Anyone have an answer to my latest question.
drewcam888 said:
Anyone have an answer to my latest question.
Click to expand...
Click to collapse
Hmmm... it was answered 2 posts before you even asked it... I'm like Nostradamus...
HTC-OH_SNAP said:
Not sure where you heard that... I got my first ozone unlocked. Then got my hands on a used tour that I wanted to try out and got that one unlocked. Then switched back to my Ozone which took a dump and had to be replaced under warranty. Just got that one unlocked yesterday morning. So, I guess I have had three sim unlocks on my account within the last 45-60 days.
Click to expand...
Click to collapse
I had no problem getting a replaced phone unlocked.
Well all reps arent that nice to me.
Any chance of a free sim unlock for this phone?
I am out of unlocks and neeed other options. Does anyone know of any?
Anyone know of a free unlocker program I can use other than calling Verizon.
is it possible to get the at&t mini and unlock it for t-mobile? wasn't sure if it takes awhile for the mini to be unlockable and are the carriers compatible with one another? from what I understand both work off of gsm but will I have issues with t-mobiles 4g/etc...
I just got my at&t one mini unlocked today and can receive/send voice and text without issue using a T-Mobile USA sim card. However, I don't yet have any data connection. I was told it could take up to 24 hours so I'll report back tomorrow.
Hooray for me! Just called T-Mobile tech support and they walked me through manually configuring the APN and now I've got voice, text, and freakin' LTE! I was told this phone wouldn't work with our LTE, but it looks like they were WRONG! HTC One mini on T-Mobile USA FTW!
PuffDaddy_d said:
Hooray for me! Just called T-Mobile tech support and they walked me through manually configuring the APN and now I've got voice, text, and freakin' LTE! I was told this phone wouldn't work with our LTE, but it looks like they were WRONG! HTC One mini on T-Mobile USA FTW!
Click to expand...
Click to collapse
Nice to hear, this is exactly my plan too. Does 3G / HSPA+ work as well?
I can get edge, umts, hspa+, and LTE! But I'm also in Kansas City where we have a refarmed network. #winning
Sent from my HTC One mini using xda app-developers app
PuffDaddy_d said:
I just got my at&t one mini unlocked today and can receive/send voice and text without issue using a T-Mobile USA sim card. However, I don't yet have any data connection. I was told it could take up to 24 hours so I'll report back tomorrow.
Click to expand...
Click to collapse
Did you call AT&T and have it done that way?
orrorin said:
Did you call AT&T and have it done that way?
Click to expand...
Click to collapse
I tried to, but AT&T couldn't get it to unlock the first time, so they had to open a case file and some tech guy called me back the next day and got it done. Took all of 30 seconds.
Can the bootloader of the ATT version be unlocked on htcdev?
phositadc said:
Can the bootloader of the ATT version be unlocked on htcdev?
Click to expand...
Click to collapse
I think so. @jmz unlocked it if I remember correctly
phositadc said:
Can the bootloader of the ATT version be unlocked on htcdev?
Click to expand...
Click to collapse
yes
My apologies if this question is foolish, but AT&T says they can't unlock my htc one mini for me, even though I paid for it in full, says there is no unlock code for it. Talk to tech support and everything, and they still deny there is a code available.
So I try ebay and other pay for code websites; probably like 8 of them can't find an unlock code. They have even searched the 'not found' databases.
Is it possible to have a phone that is 'unlockable?" or one that has no code for it? Are there any alternative methods to unlock the sim to use on other networks? I've never had such a hard time finding an unlock code for a cell phone.
Thanks in advance for any help you guys can provide!
fobio74 said:
My apologies if this question is foolish, but AT&T says they can't unlock my htc one mini for me, even though I paid for it in full, says there is no unlock code for it. Talk to tech support and everything, and they still deny there is a code available.
So I try ebay and other pay for code websites; probably like 8 of them can't find an unlock code. They have even searched the 'not found' databases.
Is it possible to have a phone that is 'unlockable?" or one that has no code for it? Are there any alternative methods to unlock the sim to use on other networks? I've never had such a hard time finding an unlock code for a cell phone.
Thanks in advance for any help you guys can provide!
Click to expand...
Click to collapse
As mentioned earlier, this same thing happened to me. The customer service reps don't know why, but their computers tell them they don't have an unlock code. They have to open a "case" for you and some technical guru will call you back with the unlock code.
Keep in mind (I found this out the hard way), unless you root the phone, you won't be able to use the WiFi hotspot feature on T-mobile.
PuffDaddy_d said:
As mentioned earlier, this same thing happened to me. The customer service reps don't know why, but their computers tell them they don't have an unlock code. They have to open a "case" for you and some technical guru will call you back with the unlock code.
Keep in mind (I found this out the hard way), unless you root the phone, you won't be able to use the WiFi hotspot feature on T-mobile.
Click to expand...
Click to collapse
Well...I've done this, opened a case number, and the response was I was not eligable. Said I have to have active service for 6 months before I can have an unlock code. I manage to buy this outright on a gophone account.
Is it possible to software unlock via cable or some alternate method? It doesn't look like AT&T is willing to help me out. I'm not looking to use on T-mobile, I want to use this out of country.
i bought a code for $25 from cellunlocker.net, turn around was 2 days but it worked fine...
norazi said:
i bought a code for $25 from cellunlocker.net, turn around was 2 days but it worked fine...
Click to expand...
Click to collapse
Well I finally managed get an unlock code through AT&T.
Spent and hour last week with tech support, and then a supervisor had to then request the unlock code specially on my behalf to another person higher up. Got a case number and 1 week later this morning got the code. It was a painful process, totally not worth the time. Better to pay for the code.
I had tried cellunlocker.net 2 weeks ago, but I guess the code wasn't available then but is now.
Note to self; don't buy a phone when its totally brand new to unlock, wait a few weeks or months.
HTC J One mini
PuffDaddy_d said:
Hooray for me! Just called T-Mobile tech support and they walked me through manually configuring the APN and now I've got voice, text, and freakin' LTE! I was told this phone wouldn't work with our LTE, but it looks like they were WRONG! HTC One mini on T-Mobile USA FTW!
Click to expand...
Click to collapse
Awesome! I am going to try the same!
Hello All,
Any recommendations to a website that will Sim Unlock my T-Mobile device to use it on international GSM?
Thanks
Are you currently a T-Mobile customer or no? If so you should be able to get them to unlock it for you. If not I don't know the answer.
Ebay and other unlocking sites offer the T-Mobile app unlock up for sale, anywhere between 25-50 bucks or so.
There is an app on there to check if you are eligible for unlock.
Traditionally, you could call T-Mo's Customer Care and request an unlock. They have been generally pretty lenient on letting people unlock (especially for long time customers).
However, seeing as there is this unlock app built in to the phone that has a temporary unlock option, you may only get authorized to use that until your phone is paid off or something to that extent.
It is definitely worth a call.
toefurkey said:
There is an app on there to check if you are eligible for unlock.
Traditionally, you could call T-Mo's Customer Care and request an unlock. They have been generally pretty lenient on letting people unlock (especially for long time customers).
However, seeing as there is this unlock app built in to the phone that has a temporary unlock option, you may only get authorized to use that until your phone is paid off or something to that extent.
It is definitely worth a call.
Click to expand...
Click to collapse
I purchased the phone from ebay USA, and i live abroad already. Then found out when i got the phone and tried using my local SIM that it were locked
But now i got it unlocked, for anybody else seeking unlock service PM me.
I'd remove the link if I were you....
Bought my wife's G5 from T-Mobile Online. Called to request to have it unlocked and they told me they have a 40 day waiting period then I can have it unlocked. They waived it immediately once I told them I was in the military and currently stationed overseas. Took about 6hrs to receive the unlock information.
dinggus said:
Bought my wife's G5 from T-Mobile Online. Called to request to have it unlocked and they told me they have a 40 day waiting period then I can have it unlocked. They waived it immediately once I told them I was in the military and currently stationed overseas. Took about 6hrs to receive the unlock information.
Click to expand...
Click to collapse
Congrats. You saved the 40 days waiting. My case was different, after i purchased mine on ebay, i found out that the IMEI is blacklisted (outstanding balance), so i had to go to third party services.
Zaynoun said:
Congrats. You saved the 40 days waiting. My case was different, after i purchased mine on ebay, i found out that the IMEI is blacklisted (outstanding balance), so i had to go to third party services.
Click to expand...
Click to collapse
Well, that sucks. I'll always buy from Swappa since I bought my LG v10 from there. Also remember, if you're buying a phone from someone, to ask for the IMEI to verify with the carrier that it isn't blacklisted. You probably actually paid the person enough so they can fix themselves.
dinggus said:
Well, that sucks. I'll always buy from Swappa since I bought my LG v10 from there. Also remember, if you're buying a phone from someone, to ask for the IMEI to verify with the carrier that it isn't blacklisted. You probably actually paid the person enough so they can fix themselves.
Click to expand...
Click to collapse
Well, the issue was solved with 45$ I was in a hurry to buy it because the price was attractive and swappa had much higher prices. Well next time, for sure more investigation must be done before buying.
I dont mean to hijack this thread but it's exactly my problem. I have at&t in Iowa (pretty much no tmobile presence here) bought a brand new g5 off ebay wasnt paying attention to the fact that it was locked to tmobile. I did try a site that charges 30 something bucks to get it unlocked and they emailed be back the next day saying they couldnt do it. I checked the eimi or whatever on swappa, says its clean. I saw somewhere that the best way to get the unlock code is to order a prepaid sim and load some money on it and wait 2 weeks and then request the unlock code? I went to tmobile's website and got halfway through the prepaid sim screens but when i put the eimi number in it comes back with nothing, i am assuming thats because the phone has never been activated anywhere before? Appreciate the help, I dont want to pile more dumb on top of dumb...
I need help unlocking my LG g5. I bought it online through eBay from someone that works at LG.
The phone came sealed, I ordered a unlock code, but I discovered as soon as I turned it on that now I need to unlock through t-mobile device unlock app.
The site I ordered my code said they would change my status on the t-mobile database so I can unlock the device through the app.
I Googled around and that should have worked. But apparently my IMEI is not registered t-mobile.
I bought a prepaid Sim and put it on the phone. It's working at t-mobile but its still not at their database (the IMEI).
What should I do?
Is there any way to force the IMEI to t-mobile database so it can be unlocked through the third party?
Or is there any other way to unlock it.
Please help...
Sent from my LG-H830 using XDA-Developers mobile app
fvc2000 said:
I need help unlocking my LG g5. I bought it online through eBay from someone that works at LG.
The phone came sealed, I ordered a unlock code, but I discovered as soon as I turned it on that now I need to unlock through t-mobile device unlock app.
The site I ordered my code said they would change my status on the t-mobile database so I can unlock the device through the app.
I Googled around and that should have worked. But apparently my IMEI is not registered t-mobile.
I bought a prepaid Sim and put it on the phone. It's working at t-mobile but its still not at their database (the IMEI).
What should I do?
Is there any way to force the IMEI to t-mobile database so it can be unlocked through the third party?
Or is there any other way to unlock it.
Please help...
Sent from my LG-H830 using XDA-Developers mobile app
Click to expand...
Click to collapse
Did you try the permanent lock option on the t-mobile unlock app? What message did you get then?
So far I tried 2 different services and requested unlock code but none of them worked, they simply didn't get back to me with any results.
Can someone suggest one that actually worked for them please and PM me?
Thanks guys.
Zaynoun said:
Did you try the permanent lock option on the t-mobile unlock app? What message did you get then?
Click to expand...
Click to collapse
It says:
Unlock Failed: This mobile device is eligible for unlock. For device unlock eligibility details, please go online or contact Customer Support.
And even if I go online, to T-Mobile IMEI check website, it says my IMEI is not recognized at T-Mobile.
Thats the problem.
Although I'm using it at T-Mobile, and it is a T-Mobile branded phone.
And because it's not at the database, I can't do ANYTHING to try to unlock it through third parties.
fvc2000 said:
It says:
Unlock Failed: This mobile device is eligible for unlock. For device unlock eligibility details, please go online or contact Customer Support.
And even if I go online, to T-Mobile IMEI check website, it says my IMEI is not recognized at T-Mobile.
Thats the problem.
Although I'm using it at T-Mobile, and it is a T-Mobile branded phone.
And because it's not at the database, I can't do ANYTHING to try to unlock it through third parties.
Click to expand...
Click to collapse
Maybe it has been bought on contract and must have been activated first so that IMEI would be registered at T-Mobile.
Mine was blacklisted and i unlocked it. It shouldn't be a big deal for yours.
I would suggest drop T_mobile a visit or call, and check with them what is wrong.
Logically, if the IMEI is not on their database then it shouldn't be carrier locked.
I will drop you a PM for a contact that might help you in this issue.
Zaynoun said:
Maybe it has been bought on contract and must have been activated first so that IMEI would be registered at T-Mobile.
Mine was blacklisted and i unlocked it. It shouldn't be a big deal for yours.
I would suggest drop T_mobile a visit or call, and check with them what is wrong.
Logically, if the IMEI is not on their database then it shouldn't be carrier locked.
I will drop you a PM for a contact that might help you in this issue.
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Click to collapse
Wrong my friend. If the phone is on TMO but IMEI is not in theit database that means phone wasn't activated on TMO network, which means you're not gonna be able to unlock it through official unlock app.
I wonder if this phone unlockeble at all without using that unlock app.
twoxa said:
Wrong my friend. If the phone is on TMO but IMEI is not in theit database that means phone wasn't activated on TMO network, which means you're not gonna be able to unlock it through official unlock app.
I wonder if this phone unlockeble at all without using that unlock app.
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Click to collapse
I am activated on TMO network, since I'm using the phone at tmobile.
I just discovered that for some weird reason my IMEI was wrong at tmobile.
I hope this is the reason.
fvc2000 said:
i am activated on tmo network, since i'm using the phone at tmobile.
I just discovered that for some weird reason my imei was wrong at tmobile.
I hope this is the reason.
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Click to collapse
that's weird
twoxa said:
Wrong my friend. If the phone is on TMO but IMEI is not in theit database that means phone wasn't activated on TMO network, which means you're not gonna be able to unlock it through official unlock app.
I wonder if this phone unlockeble at all without using that unlock app.
Click to expand...
Click to collapse
Noway get it unlocked without using the app. That is why unlocking service is starting from 30$ up to 45$. After i got confirmation from my unlock provider, i run the app, permanent unlock, and then unlock successfull reboot phone.
Hello everyone
Please forgive my lack of knowledge on this subject.
I have a sim-locked LG H830 T-mo and managed to get an unlock code, but I can't get the sim-unlock screen, I've read somewhere that it's not possible to access that menu on new T-MO phones, the unlock app just tells me that my device can't be unlocked, unfortunately I'm overseas and bought the phone on Ebay that was supposed to be unlocked, now because I'm a world away sending it back would be my last resource, so I guess my question is, If I root and Install TWRP Recovery will I be able to reach the sim unlock screen?
BTW, IMEI is clear
Thanks in advance
I'd also like to know the answer to this question. T-mobile won't unlock mine for me as I was a prepaid customer and apparently this "device unlock" app through t-mobile is the only way to unlock it. If rooting the phone someone makes this easier I'd like to know so I can get on it...
BennettJ said:
Hello everyone
Please forgive my lack of knowledge on this subject.
I have a sim-locked LG H830 T-mo and managed to get an unlock code, but I can't get the sim-unlock screen, I've read somewhere that it's not possible to access that menu on new T-MO phones, the unlock app just tells me that my device can't be unlocked, unfortunately I'm overseas and bought the phone on Ebay that was supposed to be unlocked, now because I'm a world away sending it back would be my last resource, so I guess my question is, If I root and Install TWRP Recovery will I be able to reach the sim unlock screen?
BTW, IMEI is clear
Thanks in advance
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Click to collapse
juntjoo said:
I'd also like to know the answer to this question. T-mobile won't unlock mine for me as I was a prepaid customer and apparently this "device unlock" app through t-mobile is the only way to unlock it. If rooting the phone someone makes this easier I'd like to know so I can get on it...
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Click to collapse
Unfortunately, the only current way to sim unlock t mobile g5 is using the device unlock app. No one has been able to figure out another way to do so yet.
@juntjoo if you were on pre paid t-mobile pre paid for at least 40 days you would be able to unlock through app. My g5 was on there prepaid and they unlocked after about 40 days.
jeffsga88 said:
Unfortunately, the only current way to sim unlock t mobile g5 is using the device unlock app. No one has been able to figure out another way to do so yet.
@juntjoo if you were on pre paid t-mobile pre paid for at least 40 days you would be able to unlock through app. My g5 was on there prepaid and they unlocked after about 40 days.
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Thanks. What's the minimum $ needed to open an account?
juntjoo said:
Thanks. What's the minimum $ needed to open an account?
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I think I had to do the $40 prepaid plan for two months. You can unlock after 40 days but don't get reimbursed for half months so I just used it the full two months on there prepaid before switching. Also, did you buy the phone directly from T-Mobile or a 3rd party? Only reason I ask is if you bought it from a 3rd party make sure imei is clear and phone was actually fully paid for or it still won't unlock.
jeffsga88 said:
I think I had to do the $40 prepaid plan for two months. You can unlock after 40 days but don't get reimbursed for half months so I just used it the full two months on there prepaid before switching. Also, did you buy the phone directly from T-Mobile or a 3rd party? Only reason I ask is if you bought it from a 3rd party make sure imei is clear and phone was actually fully paid for or it still won't unlock.
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Thanks. I got it from t-mobile
juntjoo said:
Thanks. I got it from t-mobile
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Okay then using prepaid for 40 days should allow you to unlock then.
I purchased an unlock through ebay. Apparently some people have access to the database that tmobile uses to determine if the phones should be unlocked or not and will add you phone to the unlocked list. I unlocked mine last Aug. and have used it on a couple different carriers since. I can try to find the name of the seller and can send it to you if you PM me. I was really happy with them and have used them for a couple different phones.
eremeya said:
I purchased an unlock through ebay. Apparently some people have access to the database that tmobile uses to determine if the phones should be unlocked or not and will add you phone to the unlocked list. I unlocked mine last Aug. and have used it on a couple different carriers since. I can try to find the name of the seller and can send it to you if you PM me. I was really happy with them and have used them for a couple different phones.
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Click to collapse
Thanks. How much do they charge?
---------- Post added at 01:16 AM ---------- Previous post was at 01:12 AM ----------
I may get. It done tomorrow . finally got someone on twitter who was able to find my account . they told me as long as I could get a t-mobile SIM in it they could work the unlock so I'll see if my local store will let me borrow one otherwise if it's cheap enough I'll buy one.
It was like $7-10 if I remember correctly
eremeya said:
It was like $7-10 if I remember correctly
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Can you please pm me the seller on eBay
roamingrican said:
Can you please pm me the seller on eBay
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Have you unlocked your G5? I've locked T-mo G5 device too...