Just got home from school and went to unlock my HTC One X and did my usual pattern, and found out that it didnt unlock. What happened was I would go down at an angel from 1 to 9 and the screen would stop recognizing my finger. I tried again, and again and again and nothing. So I loaded up sketch book and decided to just draw lines from the top of the screen to the bottom and I found out the exact spot where the digitizer is either failing or not recognizing my finger.
Heres a picture of the drawning.
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There is absolutly no physical damage to this phone, and I have had it since the day it launched.
Also noticed there is a hot pixel now, and what looks like another developing.
Anyone else ran into this?
1. Are you rooted?
2. If so, what ROM?
3. Have you dropped the phone lately?
4. Is the phone hot?
Mister J said:
1. Are you rooted?
2. If so, what ROM?
3. Have you dropped the phone lately?
4. Is the phone hot?
Click to expand...
Click to collapse
Not rooted, stock rom, haven't dropped the phone, but the phone does get hot sometimes.
Do it in landscape and see if it lines up in the same spot
Sent from my HTC One XL using Tapatalk 2
18th.abn said:
Do it in landscape and see if it lines up in the same spot
Sent from my HTC One XL using Tapatalk 2
Click to expand...
Click to collapse
yup it does line up sadly.
It's gonna have to be replaced. That sux man, hit up that 1 yr warranty
Sent from my HTC One XL using Tapatalk 2
Same thing happened on mine... Relocked it and sent it back to At&t for warranty replacement
earhog said:
Same thing happened on mine... Relocked it and sent it back to At&t for warranty replacement
Click to expand...
Click to collapse
Wait you can go through AT&T instead of HTC?
If so how?
seandidk said:
Wait you can go through AT&T instead of HTC?
If so how?
Click to expand...
Click to collapse
Yeah if you got the warranty for it at att. It was a few extra a month if you got it I think.
Sent from my One X using xda premium
xaey said:
Yeah if you got the warranty for it at att. It was a few extra a month if you got it I think.
Sent from my One X using xda premium
Click to expand...
Click to collapse
Sadly I didn't. Got it through amazon wireless and never go the att warranty. Sad face.
Same happened to my screen same spot too. I just got a replacement through att warranty. Just ruu to stock and exchanged just fine. Luckily it was on 1.85
Sent from my HTC One XL
I have same problem too. I dont have warranty. I am curious, is this problem about software or hardware? So I am waiting Jelly Bean update.
I have insurance but that's through asurion... I have always gone through At&t for warranty replacements, I don't pay anything extra for at&t warranty.. I just call em
earhog said:
I have insurance but that's through asurion... I have always gone through At&t for warranty replacements, I don't pay anything extra for at&t warranty.. I just call em
Click to expand...
Click to collapse
Same here free and easy. It's hardware.
Sent from my HTC One XL
majortaylor said:
Same here free and easy. It's hardware.
Sent from my HTC One XL
Click to expand...
Click to collapse
Wait what? AT&Ts warranty is free with a new phone under a year?
It does not matter if u got your phone from, amazon , Wal-Mart or att , if u pass the 14 day buyer remorse , att covers the warranty for 1 year for new phone , 90 days for re furb , they will want you to do a master reset on it, so call att n get tech support on the line. And then they will transfer you to WSC for replacement . Hope it helps
Sent from my HTC One XL using xda app-developers app
I've got a similar problem but the dead area on my digitizer is at the bottom of the screen where the options bar normally sits. The digitizer area below the screen (back, home, switch buttons) is just fine. This is one of the worst places though, since I can't press space on the keyboard (in portrait) and I can't pull up the digit keypad when in-call.
I'm planning to upgrade to the HTC One in a couple weeks, so I really just need a temporary fix. (I don't have insurance, and my screen is already cracked in a different area so a warranty replacement is out).
To get around this, I wonder if I could change the height of the screen that's available to the OS? I'm happy to try building a ROM from source (if necessary), does anyone have any suggestions for where I would find and change those parameters?
Related
This is a shot of my replacement MT4G with the "Superior" screen compared to my wife's iPhone 4. Colors on the iPhone Retina still look better but at least my MT4G is in the ballpark as my "inferior" screen before this one displayed the same picture in a salmon color.
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Original:
Opps wrong board, can someone move it to general?
How did you get the better screen? Mine sucks. If I call HTC so you think they well replace it.
Sent from my HTC Glacier using XDA App
billydroid said:
How did you get the better screen? Mine sucks. If I call HTC so you think they well replace it.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
It's the luck of the draw. Just keep returning it till you get a good one. Newer batch seems to have a higher probability.
I'm already on my second from the Tmobile store itself. What reason did you get yours replaced.
Sent from my HTC Glacier using XDA App
I wonder if the superior screen is the new super clear lcd screens that nexus s was rumored to have across the sea.
Sent from my HTC Glacier using XDA App
Master_sk3 said:
I wonder if the superior screen is the new super clear lcd screens that nexus s was rumored to have across the sea.
Click to expand...
Click to collapse
No.
Sent from my HTC Glacier using XDA App
Is there a way to adjust the color of the screen, such as gamma, contrast...?
Sent from my HTC Glacier using XDA App
stoneyjonez said:
No.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
what do you mean no, do you know what im talking about?
Yeah an app to make simple screen adjustments like contrast and gamma would be awesome
How would I even know if I have a good screen or not?
Sent from my HTC Glacier
Please post discussions in general section.
Here is how...
http://forum.xda-developers.com/showpost.php?p=9635011&postcount=1
I did get my replacement, and compared it to my co workers iphone 4, and I can confirm it is up to par or slightly better in some cases than the iphone 4, as far as picture sharpness... I think the Mytouch has the edge, coz you can adjust brightness, saturation, contrast, sharpness and other more photo tweaks before even taking it.
HeavyComponent said:
How would I even know if I have a good screen or not?
Sent from my HTC Glacier
Click to expand...
Click to collapse
Master_sk3 said:
I wonder if the superior screen is the new super clear lcd screens that nexus s was rumored to have across the sea.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
The Nexus S doesn't use LCD its AMOLED.
do i call tmobile? or htc? what do i tell them? i have washed out screen?
2012iawait said:
do i call tmobile? or htc? what do i tell them? i have washed out screen?
Click to expand...
Click to collapse
You could but I'm not sure if they recognize this as a actual problem yet. You could add another more serious random problem, and the screen as another issue.
re:You could but I'm not sure if they recognize this as a actual problem yet. You could add another more serious random problem, and the screen as another issue.
This is true, I had mine for about 2 weeks, every day looking at my girlfriends good screen pissed me off. So i unrooted mine and called t mobile. Was one the phone for about 30 mins and he said it was not a common issue yet. He did day I was his second caller calling about the screen issue. I also had a spot on the screen that was flawed, it would not let ee touch the " compose message" spot when texting on anything else. Anyways they are going to overnight one with no shipping. Also I took a survey and they told me for doing so, I get one free month of service. I guess getting a "bad" screen was a good thing.
zeno911 said:
re:You could but I'm not sure if they recognize this as a actual problem yet. You could add another more serious random problem, and the screen as another issue.
This is true, I had mine for about 2 weeks, every day looking at my girlfriends good screen pissed me off. So i unrooted mine and called t mobile. Was one the phone for about 30 mins and he said it was not a common issue yet. He did day I was his second caller calling about the screen issue. I also had a spot on the screen that was flawed, it would not let ee touch the " compose message" spot when texting on anything else. Anyways they are going to overnight one with no shipping. Also I took a survey and they told me for doing so, I get one free month of service. I guess getting a "bad" screen was a good thing.
Click to expand...
Click to collapse
Yeah, but it doesn't guarantee that the replacement will have the good screen. Best luck to you, hope you get a good one.
ok guys i am getting an replacement. i have the white one. what are my chances that i get a good screen this time? and what if i dont? what happnes then? does anyone have a white one with superior screen?
2012iawait said:
ok guys i am getting an replacement. i have the white one. what are my chances that i get a good screen this time? and what if i dont? what happnes then? does anyone have a white one with superior screen?
Click to expand...
Click to collapse
Glad to here, I think your chances are good. It seems the ones coming now most of them are coming with the good screens. If it doesn't get another one.
Dropped my phone today and now have a hairline crack across the screen. Has anyone replaced the screen? How difficult was it?
Sent from my GT-I9000 using XDA App
JamesR913 said:
Dropped my phone today and now have a hairline crack across the screen. Has anyone replaced the screen? How difficult was it?
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
I believe there are some video on it. If I come across one, I'll edit my post.
Good luck
BWolf56 said:
I believe there are some video on it. If I come across one, I'll edit my post.
Good luck
Click to expand...
Click to collapse
I think mobiletechvideos.com may be where that video is. I do believe that he offers a service to replace it ... If you end up not being able to.
I think I may be jumping ship to either the atrix or the inspire. That is if I can get the wife to let me use her upgrade. The parts to replace are $125. I can get a new phone for close to that. Of well we'll see what happens
Sent from my GT-I9000 using XDA App
I see your logic but your not actually saving money doing that. Your just eating another upgrade and committing another line to att for another 2 years. Quick fix but more money long run.
I am aware I am not saving money but I get a new device, that while it may not be "better" it is newer. I know newer isn't better. And as far as committing to att for two more years they are the only carrier that I get service in my area. And my wife really doesn't care about the upgrade shes still happy with her razr and doesn't want to get anything new.
Sent from my GT-I9000 using XDA App
Pm me if you decide to sell your captivate.
Sent from my SAMSUNG-SGH-I897 using XDA App
One question is it possible to take a titanium backup file and put it on another phone (inspire) to get all my apps back?
Sent from my GT-I9000 using XDA App
only 70 dollars
http://cnn.cn/shop/samsung-i897-captivate-c-26_1120.html
rsx19 said:
only 70 dollars
http://cnn.cn/shop/samsung-i897-captivate-c-26_1120.html
Click to expand...
Click to collapse
It could be $1.00 or $1000. It doesn't matter cause its out of stock.
cracked mine a few months back and got a screen from ebay and replaced it myself. its was about $60 and it even came with a kit for opening the phone. there's a thread somewhere on xda for disassembling the phone with pictures and stuff. pm me if you want more help.
I'm in the same boat as him and the need to change the glass. All the dissasemblies doesnt actually show how to separate the glass from the lcd.
heres a teardown thread
http://forum.xda-developers.com/showthread.php?t=740022
found you a replacement screen really cheap
http://cgi.ebay.ca/AT-T-Samsung-Cap...464?pt=LH_DefaultDomain_0&hash=item35ab8af1b0
from the above link.....
I DID NOT MESS WITH THIS SNIP....
OH! it comes with a kilo of cocaine!
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but seriously search Ebay " Captivate Screen " price over $25...
@trusselo,
That is actually a normal practice on eBay, they raise the price when out of stock to avoid relisting and associated fees.
Yeah I saw that too. Thought it had to be a typo
Sent from my GT-I9000 using XDA App
either way i saw a bunch on ebay for a regular price of 125$ or so...
TRusselo said:
either way i saw a bunch on ebay for a regular price of 125$ or so...
Click to expand...
Click to collapse
Hmmm the exact amount att charges to replace the phone through insurance...
fallguy7822 said:
I'm in the same boat as him and the need to change the glass. All the dissasemblies doesnt actually show how to separate the glass from the lcd.
Click to expand...
Click to collapse
Not sure if you can separate the glass from the lcd. All the replacements I saw available come with screen+digitizer as an assembled unit already. Pretty sure you have to replace the whole thing not just glass only.
Prices really raised huh.... got mine for $60 a few months ago. Maybe supplies is getting short.
I bought just the glass itself and yes you can buy it by itself either with the at&t or without it. Now i just to need to see how to separate i was told the two are held together by adhesive
Only had the phone for a couple of days and this happened, so is this happening to anyone else? I already had the phone replaced but if this is going to happen again, I'm dropping this phone as it is unacceptable to me but wanted to know if this is happening to other people
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Calkulin said:
Only had the phone for a couple of days and this happened, so is this happening to anyone else? I already had the phone replaced but if this is going to happen again, I'm dropping this phone as it is unacceptable to me but wanted to know if this is happening to other people
Click to expand...
Click to collapse
Unacceptable? LMAO dude it's a sticker. PEEL IT OFF.
Edit: **** man didn't see it was you till after I posted. You trollin' lol
Lmao wow, just peel it off I think the majority of the people peel it off with in 10 minutes of unboxing the unit. I removed mine, and stuck it to the inside of the box.
Swyped from my HTC One X using XDA premium.
_MetalHead_ said:
Unacceptable? LMAO dude it's a sticker. PEEL IT OFF.
Edit: **** man didn't see it was you till after I posted. You trollin' lol
Click to expand...
Click to collapse
Well to be honest, I just paid $600 for this phone, so if HTC can't design a [email protected] sticker that contains the serial # to stay on the phone for more than a couple of days of very light use, then they aren't worth my time anymore and I'll just move on to another phone once it's released
Caulk! Haven't seen that name for a long time!
Just peel it off buddy!
Calkulin said:
Well to be honest, I just paid $600 for this phone, so if HTC can't design a [email protected] sticker that contains the serial # to stay on the phone for more than a couple of days of very light use, then they aren't worth my time anymore and I'll just move on to another phone once it's released
Click to expand...
Click to collapse
I really don't think HTC designed that sticker to stay on there, considering every ad for the One X shows the phone sans sticker. Just peel it off, it looks better without it anyway. Everything else about the phone is just awesome, and surely will be even more awesome now that we have you on our team. Don't return it. Keep it, and start working to make my phone better Seriously, seeing that you have a One X now just made my damn day.
Oh ya, Calk is on the scene.
Sent from my HTC One X using Tapatalk 2
Calkulin said:
Well to be honest, I just paid $600 for this phone, so if HTC can't design a [email protected] sticker that contains the serial # to stay on the phone for more than a couple of days of very light use, then they aren't worth my time anymore and I'll just move on to another phone once it's released
Click to expand...
Click to collapse
No way in hell we're letting you out of here that easy! We need you over here Calk!
Sent from my HTC One X using Tapatalk 2
Tiffany84 said:
Oh ya, Calk is on the scene.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
We need to make sure he stays Tiff!
Sent from my HTC One X using Tapatalk 2
Calk, the sticker isn't suppose to be permanent. Everything you need can be found in hboot or under settings.
Sent from my HTC One X using Tapatalk 2
Ugh. I'm on my third phone because of this.
Sent from my HTC One X using Tapatalk 2
robstunner said:
Ugh. I'm on my third phone because of this.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Because the sticker peels off?
Sent from my HTC One X using Tapatalk 2
Yea its mind bottling how terrible the build quality is on these.
All this sarcasm is killin' me!
Sent from my HTC One X using XDA
Its a sticker bro, it is meant to come off
First I thought OP was serious. Then I realized it was Calk and thought he was trolling, then I thought he was serious again, now I am not so sure. I DONT KNOW WHAT TO BELIEVE ANYMORE.
I think he's serious, but who knows. Me so confused...
WTF?
Our HTC phones in Australai come with the sticker sitting in the box, NOT on the phone.
I seriously hope you guys are being sarcastic. The stcker isn't meant to stay on there. Peel it off and clean the remnant with a damp cloth. Seriously, how hard is it?
I just hope he really has a One X and plans on keeping it!
Att rep pointed me to the extra sticker with all needed info inside the box. That grey sticker was gone before I left the store.
Also, really glad to see calk in this section!
Soo I've been getting my one s replaced throughout the weeks cause my first ones screen wouldn't register my space bar at times a lot .. so the first one they sent me had a crazy red tint to i compared it to my original phone in the settings menu with full brightness on both phones and it had a red tint on a white background .. so I went to T-Mobile and the guy there had them send me another one (the guy agreed the tint wasn't right) .. I got the second replacement yesterday and that phones power button wouldn't work so I couldn't even get it turned on so I called T-Mobile and 25 minutes later she had them ship me out another one .. so today I get the third replacement phone and it also has a reddish tint to it (not as bad as the first replacement phone but its there ) so I took it back into T-Mobile and showed them the 2 replacement phones compared to my original and the manager was completely against sending me out another one even though she admitted to seeing the difference between both of them and my original ... So are these phones supposed to have a tint and not be fully white and my original was just a fluke ? Or are all their refurb phones just messed up ... Another guy working there agreed to do another swap for me (he also agreed about seeing the tints although he said he coulda lived with the third replacement phone) but their system was down so now I gotta call them back and get it done .. another thing the manager was saying was that she can't keep replacing my phone cause its not the exact shade of white that I want .. that kinda pissed me off cause shouldn't all the phones be the same ? My family has 3 other ones besides mine which we all bought together on release and their screens are white white too so I just don't get it .... I added a pic on the bottum of the three and I believe you can see the red tints in the picture too but let me know what you guys think
Phone on left is my original phone and the right 2 are replacements
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Sent from my HTC VLE_U using xda app-developers app
You got three phones out of them just sell all three and buy a new and a n7 lol
Sent from my HTC One X using xda premium
Lol if I didn't care about my credit I'd do it
Sent from my HTC VLE_U using xda app-developers app
What do you meen you won't loose any credit keep your contract sim and just put it in another phone you will still have to pay your bill your contract is for the sim not the phone I sold and used 3 different phones on my old contract no problem
Sent from my HTC One X using xda premium
well if i don't send them back they're gonna charge me for them cause they're just warranty replacements so idk how i'd switch out the phones and send it in but i could just be missing it?
joewong1991 said:
What do you meen you won't loose any credit keep your contract sim and just put it in another phone you will still have to pay your bill your contract is for the sim not the phone I sold and used 3 different phones on my old contract no problem
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
T-mobile send out a replacement phone and you have so many days to send back the "broken" unit once you received the "replacement".
Ahaha fort you were lucky and they didn't ask for them back lol shame you already lost them
Sent from my HTC One X using xda premium
yea idk if i could even do that cause i'd have to send them something back cause they know i have them .. i just want one that's not messed up and they're telling me they don't even have a phone they could swap out for it cause it's not under tmobiles multiple handset exchange program or something
Try going to HTC then
Sent from my HTC One X using xda premium
yea i cant be without a phone for weeks . . .im really just wondering if it's normal for the screens to have a red tint like in the pics
Give them another phone don't give them the HTC someone I know got a replacement iPhone they gave a crap Samsung to the post guy he doesn't know anything just collects the phone your other one s will get blocked but sell it as spares and repairs lol
Sent from my HTC One S using xda premium
sweet i got six lol
I went trough 8 replacement one after another in less than 2weeks if i would of known better i would of kept em all lol
So really quick I called T-Mobile about 4 days ago, well I needed a replacement phone for my note 5 i got back in August, well I figured they were going to send me a return well today I recovered a brand new in box GALAXY NOTe 5 WOW
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Sent from my Nexus 7 using Tapatalk
bsanto9 said:
So really quick I called T-Mobile about 4 days ago, well I needed a replacement phone for my note 5 i got back in August, well I figured they were going to send me a return well today I recovered a brand new in box GALAXY NOTe 5 WOW
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
nice! they have great customer service from my experience. What was wrong with your note 5 if i may ask. i want to warranty mine in so i can get a fresh knox ticker and possibly use samsung pay
It had a bad cell radio it wouldnt stay one LTE, they said they were going to send me a refurb but they were back ordered so they sent me a new one in amazing condition. Not a flaw that I can see what so ever and the screen is has a better calibration than the old one
Sent from my SM-N920T using Tapatalk
bsanto9 said:
It had a bad cell radio it would stay one LTE, they said they were going to send me a refurb but they were back ordered so they sent me a new one in amazing condition. Not a flaw that I can see what so ever and the screen is has a better calibration than the old one
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
You had that issue too? Mine is constantly staying on LTE even when there is no LTE signal. It is so freaking annoying. I'm thinking of sending it back.
Sent from my SM-N920T using Tapatalk
Mine wouldn't stay on LTE in an LTE area
Sent from my SM-N920T using Tapatalk
bsanto9 said:
So really quick I called T-Mobile about 4 days ago, well I needed a replacement phone for my note 5 i got back in August, well I figured they were going to send me a return well today I recovered a brand new in box GALAXY NOTe 5 WOW
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
I also got a replacement in the box too mine was manufactured on 11-13-2015 ;p
blah_blah_blah_blah said:
I also got a replacement in the box too mine was manufactured on 11-13-2015 ;p
Click to expand...
Click to collapse
Congratulations!! That's awesome t-mobile us on point lately. My was manufactured 10 30
Sent from my SM-N920T using Tapatalk
guaneet said:
nice! they have great customer service from my experience. What was wrong with your note 5 if i may ask. i want to warranty mine in so i can get a fresh knox ticker and possibly use samsung pay
Click to expand...
Click to collapse
Assuming you did something that would trigger Knox being ticked on your device, doesn't it void your warranty? How would you be able to get a replacement? I would like to know lol.
I just got a refurb today, that was KNOX tripped. TMo said "we can ship you out a new one, but we can't guarantee that the counter won't be tripped." F that noise!
Sent from my SM-N920T using Tapatalk
geeshiet said:
Assuming you did something that would trigger Knox being ticked on your device, doesn't it void your warranty? How would you be able to get a replacement? I would like to know lol.
Click to expand...
Click to collapse
I don't think they check if Knox is tripped mine was tripped because of the MM leak it locked me out and it wouldn't boot up past the boot screen after I had received my replacement I was able to get the older one back to stock I just sent it in like that and they haven't told me anything it's been 1 week
They are amazing, at least from my experiences. They consistently know everyone by name in the store and always turn a blind eye to KNOX issues.
I was pissed that a promotion wasn't available even though it was still on the website. A supervisor agreed to honor it as a credit to my bill without too much argument.