[Q] USB Driver not working in Win 7 64 - Nexus S Q&A, Help & Troubleshooting

I have a Sprint Nexus S 4G and a Samsung Galaxy Nexus Verizon. I absolutely cannot get the USB drivers working on Windows 7 64 ever since I upgraded both to Jelly Bean 4.1.1.
I have installed the latest Google USB Drivers (revision 7). I have also tried to find drivers directly on Samsungs website. I found download pages for both phones but it only listed manuals for download. No drivers.
I have also installed this: ADB/FB/APX Naked Driver: http://forum.xda-developers.com/showthread.php?t=1766220
When either phone is plugged in, I get the taskbar popup saying that the USB Device was not Recognized. I can see in the Device Manager under Universal Serial Bus controllers that "Unknown Device" is there, with a yellow exclamation mark. It goes away when I unplug the phone, so this is what shows up for either phone when I plug them in.
I have right-clicked the device in the Device Manager and went Properties > Driver > Uninstall and remove the device's driver. Then re-plugged in the device, then going back to Device Manager > Unknown Device > Update Driver Software > Browse my computer for driver software and then pointed it to either the Google USB Driver or the Naked Drivers from above. Both result in the message:
Windows has determined the driver software for your device is up to date. Unknown Device.
I have restarted my computer. There are no other devices in the device manager with exclamation marks. I have tried multiple USB ports.
I used to have the drivers working fine a couple months ago when I was running Ice Cream Sandwich.
Does anyone have any clue what I should do next?

Jakobud said:
I have a Sprint Nexus S 4G and a Samsung Galaxy Nexus Verizon. I absolutely cannot get the USB drivers working on Windows 7 64 ever since I upgraded both to Jelly Bean 4.1.1.
I have installed the latest Google USB Drivers (revision 7). I have also tried to find drivers directly on Samsungs website. I found download pages for both phones but it only listed manuals for download. No drivers.
I have also installed this: ADB/FB/APX Naked Driver: http://forum.xda-developers.com/showthread.php?t=1766220
When either phone is plugged in, I get the taskbar popup saying that the USB Device was not Recognized. I can see in the Device Manager under Universal Serial Bus controllers that "Unknown Device" is there, with a yellow exclamation mark. It goes away when I unplug the phone, so this is what shows up for either phone when I plug them in.
I have right-clicked the device in the Device Manager and went Properties > Driver > Uninstall and remove the device's driver. Then re-plugged in the device, then going back to Device Manager > Unknown Device > Update Driver Software > Browse my computer for driver software and then pointed it to either the Google USB Driver or the Naked Drivers from above. Both result in the message:
Windows has determined the driver software for your device is up to date. Unknown Device.
I have restarted my computer. There are no other devices in the device manager with exclamation marks. I have tried multiple USB ports.
I used to have the drivers working fine a couple months ago when I was running Ice Cream Sandwich.
Does anyone have any clue what I should do next?
Click to expand...
Click to collapse
Wrong section. This is the Nexus S forums, not Galaxy Nexus.

polobunny said:
Wrong section. This is the Nexus S forums, not Galaxy Nexus.
Click to expand...
Click to collapse
If you would read my original post you will see that I have two phones: A Nexus S Sprint 4G and a Verizon Galaxy Nexus. I have the same problem with both phones. I am guessing I have a driver issue, so if I solve it for one it will probably solve it for the other.
Any help or direction you could give would be greatly appreciated.

Try the pda net software by June fabrics worked for me on win xp and Windows 7 x64
Sent from my Nexus S using xda premium

Related

[Q] device not recognized over USB

I've been trying to connect my Trasformer to my computer over USB for a while now so that I can use Nachoroot. When I plug it in, a bubble pops up on my PC on the bottom right saying "USB device not recognized". If i go into the device manager and click update driver and have it look in the folder with the USB drivers from Asus's website, it says that i already have the most up to date drivers. I've tried uninstalling the device, installing the package with Sync and web storage, but get the same result.
I have tried using a different cable, a different computer, and a different operating system (specifically windows 7, windows 8, and ubuntu). I've also restored my Transformer using the option in Settings.
Anybody have any ideas as to what will work?
Have you install Asus PC sync?
If you haven't you should
yes, i've installed sync.
Take a look at this thread, especially the "trouble shooting" portion
http://forum.xda-developers.com/showthread.php?p=13635629
I had looked at that thread before and have tried all of those steps, and tried them again, but no luck.
One note being that with the other drivers from the hotfile download on that thread, i'm unable to install them. In the device manager on my computer, when I plug the computer in it shows up as an unrecognized device, and when I try to use those drivers it says that they don't apply.
I am having the same problem. I was rooted on the 3.2.1 system with a US version BAO transformer TF101-A1 and the computer was able to use the drivers. However, I could not upgrade and was having issues unrooting, so I did a factory reset then upgraded OTA 3 different times until I got to the ICS 4.0.3 (which runs fine, just unrooted!). Now I cannot get the transformer drivers to install! I get the "USB Device Not Recognized" error and in the device manager it shows up as an Unknown Device under Universal Serial Bus Controllers. I try to update the drivers using Asus drivers, Vipormod drivers, and the drivers I used to originally root it which was Brks_rootkit_v7, but it won't accept them. This is without Asus Sync installed and trying on four different computers using Windows 7 64 bit and two different cables. I even tried loading the Asus Sync and it will not find the device. When I try to boot into stock recovery, I just get an Android that falls over with a red exclamation point. Also to note, my wife has a transformer still on 3.2.1 and rooted and it recognizes it immediately on all four computers using either cable. I have been everywhere searching for an answer (including this site) and tried just about everything. I just submitted a service claim email to Asus telling them that after the update I am unable to use Asus Sync and the drivers aren't recognized. I am extremely frustrated! Any help will be appreciated.
http://forum.xda-developers.com/showthread.php?t=1468832
and
http://forum.xda-developers.com/showthread.php?t=1476886
These also seem to be a similiar problem and as yet a solution has not been found.
Thank you for your quick reply. I will head over there.
Just to clarify, I can download the appropriate file, flash that file (using cwm) and then it will boot up in ICS or do I need to update to ICS after that?
Thanks,

USB Drivers

My samsung infuse wont be detected in windows 7 but its detected as unknown device. I have reboot my computer, restored my phone, deleted drivers on the computer, different cable, port, and computer. Any help?
tmac42 said:
My samsung infuse wont be detected in windows 7 but its detected as unknown device. I have reboot my computer, restored my phone, deleted drivers on the computer, different cable, port, and computer. Any help?
Click to expand...
Click to collapse
Uninstall current drivers install KIes,or this samsung driver pack.https://dl.dropboxusercontent.com/u/17168446/SGH-i997_Infuse4G_USB_Drivers_5_2_0_2.zip then reboot when you plug your phone in DO NOT let your computer search windows update for driver
I have the same problem.
I have removed the drivers and devices.
Installed Keis Mini and then tried to install the above drivers listed by elbscorp.
rebooted after each step.
phone is still not recognized by kies mini or odin.
how do i unistall drivers
tmac42 said:
how do i unistall drivers
Click to expand...
Click to collapse
try this:
http://forum.xda-developers.com/showpost.php?p=33980291&postcount=11
The problem i have found Microsoft generic drivers are being used instead of the samsung drivers it seems to me.
qnc said:
The problem i have found that the infuse is only showing up as a generic device. not showing up as a samsung modem or phone and Microsoft generic drivers are being used instead of the samsung drivers it seems to me.
Click to expand...
Click to collapse
That is why you need to uninstall all drivers for phone,reboot, install drivers,reboot,plug phone in DO NOT let computer search windows update.Once you stop it from downloading from Microsoft it will load drivers you installed.
I just tried it again. deleted drivers and rebooted.
Installed Kies mini and rebooted.
I have had driver search turned off, but double checked and rebooted for safe measure and it still installed the the generic drivers.
deleted drivers and devices the way i know how and used the link above to make sure.
I even went in Deview and made sure that the any generic driver was gone as well.
Still getting the issue.
Any other suggestions.
I'm at a loss not
what am i missing.
qnc said:
I just tried it again. deleted drivers and rebooted.
Installed Kies mini and rebooted.
I have had driver search turned off, but double checked and rebooted for safe measure and it still installed the the generic drivers.
deleted drivers and devices the way i know how and used the link above to make sure.
I even went in Deview and made sure that the any generic driver was gone as well.
Still getting the issue.
Any other suggestions.
I'm at a loss not
what am i missing.
Click to expand...
Click to collapse
Which version of windows are you running,if running 7 when you plug phone in after deleting etc.you should new device installer telling you it is installing your new device,then it will say click here to view progress. Click immediately, when that pops up at bottom of it is link saying do not search microsoft for updated drivers. it will ask if you are sure yes you are. Then it will search computer and use drivers from Kies
elbscorp said:
Which version of windows are you running,if running 7 when you plug phone in after deleting etc.you should new device installer telling you it is installing your new device,then it will say click here to view progress. Click immediately, when that pops up at bottom of it is link saying do not search microsoft for updated drivers. it will ask if you are sure yes you are. Then it will search computer and use drivers from Kies
Click to expand...
Click to collapse
That did not work for me, but i did find this:
You can get the results above in Windows 7 Home Premium through the registry editor ... not going to tell you how to edit the registry... I'll assume you know how...
Add/update the following DWORD value in
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions]
"DenyUnspecified"=dword:00000001
I had to manually add the "DeviceInstall" and "Restrictions" keys, then add the dword value "DenyUnspecified" and set it to 1.
To turn enable again, change DenyUnspecified to 0.
Now that i have stopped the automatic windows driver install, I thought i would be Ok but I'm still having issues with the proper infuse drivers. this just sucks odin will still not recognize my phone.
Ok any help.
I was able to stop windows 7 from installing the generic drivers by editing the registry, but the computer will not recognize the drivers from Samsung direct download or kies mini.
When doing a search to choose the driver windows 7 will not detect the drivers
I have tried the drivers from above, kies mini, kies, and samsung. no luck.
with the generic drivers it will still mount the storage cards no problem, adb works i just cant get odin or kies to work.
Install keis and don't let windows search for drivers
Sent from my SGH-I997 using Tapatalk 2
qnc said:
Ok any help.
I was able to stop windows 7 from installing the generic drivers by editing the registry, but the computer will not recognize the drivers from Samsung direct download or kies mini.
When doing a search to choose the driver windows 7 will not detect the drivers
I have tried the drivers from above, kies mini, kies, and samsung. no luck.
with the generic drivers it will still mount the storage cards no problem, adb works i just cant get odin or kies to work.
Click to expand...
Click to collapse
Any luck getting your phone to show up? Windows doesn't even acknowledge my phone is plugged in. This is on my win7 laptop, my pc still connects to the phone fine. Tried 3 different cables and reloaded drivers/rebooted several times. Phone does charge however.
74Eldo said:
Any luck getting your phone to show up? Windows doesn't even acknowledge my phone is plugged in. This is on my win7 laptop, my pc still connects to the phone fine. Tried 3 different cables and reloaded drivers/rebooted several times. Phone does charge however.
Click to expand...
Click to collapse
Sorry no luck here, I gave up on the process. I gave the phone away to some one that needed a phone and i know would not be doing any technical stuff to it.

[Q] How to force specific usb drivers to try to resurect an android tablet

I installed incompatible drivers to a LePan II (tc979) android tablet. and it pretty much died instantly. i used to try many things with it knowing that i have the correct usb drivers : AnyDATA_USB_Driver and the official firmware :Release_LePanII_v406_Secured_Fused_fast boot.
But that error made the tablet really bricked, and it wont show any sign of life (wont power on) the only thing i have is "unknown device" in the Universal Serial Bus Controllers tab of device manager.
I tried several ways to update the drivers to the one that is made for the tablet and all i get is "the best driver software for your device is already installed - Unknown device"
even after uninstalling them and trying a few device drivers on my computer...
it just wont work and without being able to detect my tablet the firware cant restore life to it.
Can somebody help me?

[Q] OnePlus One Not Showing up in Explorer

Hey all!
I recently bought a new windows 8.1 laptop and tried to transfer some files to my OPO. When I plugged my device, it showed installing device software and after installing the window closed and nothing happened. In device manager it shows A0001 with an exclamation mark.
I have already tried installing samsung drivers, it showed up in adb devices but not in explorer so I uninstalled the drivers and got back to A0001. It is still charging though. It also is not shown in recovery..
I searched everywhere but no luck. It works fine in my desktop pc, I saw the drivers and it was listed under portable devices with mtp drivers installed but portable device section was not even showing up in my laptop :/
I somehow had managed to work it out in the pc but it was a long a time ago, it is too running Windows 8.1. And yes, the mtp connection is checked. If it helps, I have BlissPop ROM v2.1 installed.
Help!
Hi there,
Please wait until mods will move this thread to the device specific forum for more relevant answers.
Stand by

No Android devices even seen in Windows 10, let alone recognised?

Afternoon all,
Have been out of the rom'ing scene for a while...
I have a number of devices (Galaxy Tab 2 10.1 and Nexus 7 2012, to be exact), that I want to flash a new ROM onto (the Tab's stuck in a boot loop, the N7's due for Dirty Unicorns Nougat Rom).
All pretty straight forward - I've done it in the past - BUT...
Can I get Windows 10 to even *see* new hardware's been connected, let alone recognize it?
Can I fook
To confirm, I plug the USB between the PC and the device, and all that shows this is connected is that the device realises it's being charged, no "ding ding" from Windows, no USB confirmation from the device...
Both devices have USB Debugging enabled.
Have tried different USB cables
Have tried different USB ports
Have tried - many! - different USB drivers, including that from both Asus and Google's own dev kit.
Have ADB installed, "adb devices" shows no devices (blank).
The thing that's really pi**ing me off is that this is such a basic thing to be stuck by, I really cant figure out what I'm missing!
Any help appreciated gents...
cy80rg said:
Afternoon all,
Have been out of the rom'ing scene for a while...
I have a number of devices (Galaxy Tab 2 10.1 and Nexus 7 2012, to be exact), that I want to flash a new ROM onto (the Tab's stuck in a boot loop, the N7's due for Dirty Unicorns Nougat Rom).
All pretty straight forward - I've done it in the past - BUT...
Can I get Windows 10 to even *see* new hardware's been connected, let alone recognize it?
Can I fook
To confirm, I plug the USB between the PC and the device, and all that shows this is connected is that the device realises it's being charged, no "ding ding" from Windows, no USB confirmation from the device...
Both devices have USB Debugging enabled.
Have tried different USB cables
Have tried different USB ports
Have tried - many! - different USB drivers, including that from both Asus and Google's own dev kit.
Have ADB installed, "adb devices" shows no devices (blank).
The thing that's really pi**ing me off is that this is such a basic thing to be stuck by, I really cant figure out what I'm missing!
Any help appreciated gents...
Click to expand...
Click to collapse
Windows 10 is very buggy. Download lobit Drive Booster to see if you are missing any driver for your pc. Your pc is probably missing some drivers for the motherborad or outdated. If this does not work, clean install windows 10. Let windows 10 install all the drivers for you while it is installing. Best method. Good internet connection required.
its damn easy,the problem lies in Windows,just boot into repairmodus/system recovery its the blue menu for troubleshooting,there u choose Startup Setting and there u choose number 7,thats for disabling the digital driver signature checking,after the reboot all is fine,boot note u must do it everytime new after reboot.
please next ask and post in right section,thanx.
Nvidia USB driver (ADB and Fastboot) is the only one that works for me
https://developer.nvidia.com/shield-open-source

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