[Q] device not recognized over USB - Eee Pad Transformer Q&A, Help & Troubleshooting

I've been trying to connect my Trasformer to my computer over USB for a while now so that I can use Nachoroot. When I plug it in, a bubble pops up on my PC on the bottom right saying "USB device not recognized". If i go into the device manager and click update driver and have it look in the folder with the USB drivers from Asus's website, it says that i already have the most up to date drivers. I've tried uninstalling the device, installing the package with Sync and web storage, but get the same result.
I have tried using a different cable, a different computer, and a different operating system (specifically windows 7, windows 8, and ubuntu). I've also restored my Transformer using the option in Settings.
Anybody have any ideas as to what will work?

Have you install Asus PC sync?
If you haven't you should

yes, i've installed sync.

Take a look at this thread, especially the "trouble shooting" portion
http://forum.xda-developers.com/showthread.php?p=13635629

I had looked at that thread before and have tried all of those steps, and tried them again, but no luck.
One note being that with the other drivers from the hotfile download on that thread, i'm unable to install them. In the device manager on my computer, when I plug the computer in it shows up as an unrecognized device, and when I try to use those drivers it says that they don't apply.

I am having the same problem. I was rooted on the 3.2.1 system with a US version BAO transformer TF101-A1 and the computer was able to use the drivers. However, I could not upgrade and was having issues unrooting, so I did a factory reset then upgraded OTA 3 different times until I got to the ICS 4.0.3 (which runs fine, just unrooted!). Now I cannot get the transformer drivers to install! I get the "USB Device Not Recognized" error and in the device manager it shows up as an Unknown Device under Universal Serial Bus Controllers. I try to update the drivers using Asus drivers, Vipormod drivers, and the drivers I used to originally root it which was Brks_rootkit_v7, but it won't accept them. This is without Asus Sync installed and trying on four different computers using Windows 7 64 bit and two different cables. I even tried loading the Asus Sync and it will not find the device. When I try to boot into stock recovery, I just get an Android that falls over with a red exclamation point. Also to note, my wife has a transformer still on 3.2.1 and rooted and it recognizes it immediately on all four computers using either cable. I have been everywhere searching for an answer (including this site) and tried just about everything. I just submitted a service claim email to Asus telling them that after the update I am unable to use Asus Sync and the drivers aren't recognized. I am extremely frustrated! Any help will be appreciated.

http://forum.xda-developers.com/showthread.php?t=1468832
and
http://forum.xda-developers.com/showthread.php?t=1476886
These also seem to be a similiar problem and as yet a solution has not been found.

Thank you for your quick reply. I will head over there.

Just to clarify, I can download the appropriate file, flash that file (using cwm) and then it will boot up in ICS or do I need to update to ICS after that?
Thanks,

Related

SGS4G Drivers Problem?

I hope I'm posting this in the right place. I recently picked up a SGS4G and I immediately wanted to root it. When I plug my phone into the computer, however, the computer doesn't recognize it. The phone recognizes that it is plugged in (green android pops up, gives option of Kies, Media, or Mass Storage), but nothing happens on the computer end. I've downloaded about a million drivers and still no change. I've tried downloading Kies for drivers, but Kies doesn't even recognize a phone is plugged in. I've even downloaded drivers for the original Vibrant, but no luck. It's frustrating because I think that is the only reason my OneClickRoot keeps getting stuck on "waiting for device". Anyone have any ideas?
If you're using a 64 bit system, make sure you get 64 bit drivers.
Got a 64 bit system, got the 64 bit drivers. I even tried the 32 bit drivers just for the hell of it. Nada.
I dunno where you got your drivers, but here's the exact one I used.
http://dl.dropbox.com/u/38496926/usb_drivers_GalaxyS_x64.zip
I got mine from the "How to Root" thread in the SGS4G Bible thread
http://forum.xda-developers.com/showthread.php?t=1025610
I had problems with my drivers before. I downloaded Kies Mini from Samsung's site. I used Kies to install the drivers and haven't had a problem since.
Jerry D said:
I had problems with my drivers before. I downloaded Kies Mini from Samsung's site. I used Kies to install the drivers and haven't had a problem since.
Click to expand...
Click to collapse
Ditto what Jerry said. They work like a charm.
Well I finally got my computer to recognize that my phone exists, but now I keep getting a message saying that the drivers have malfunctioned. I've uninstalled and reinstalled a few times now, and no change. I can't get Kies to see my phone, or I'd try to download through it.
I'm at work so I don't have my Kies with me lol but you should be able to install the drivers. You can't do anything with Kies because the drivers aren't installed.
Look at the "options" in Kies to install drivers.
Sorry for the non technical directions. I only used Kies to install the drivers that one time.
Kies doesn't give me any option to install drivers. There isn't even an "options" tab. Even with my phone plugged in, Kies stills asks me to plug in a device. I've tried connecting my USB through Mass Storage, Media Player, and Kies. I've also tried all the above in USB debugging mode. I've even plugged it in in download mode. Still nothing. I keep getting the message that the drivers are malfunctioning.
OHHitsKB said:
Kies doesn't give me any option to install drivers. There isn't even an "options" tab. Even with my phone plugged in, Kies stills asks me to plug in a device. I've tried connecting my USB through Mass Storage, Media Player, and Kies. I've also tried all the above in USB debugging mode. I've even plugged it in in download mode. Still nothing. I keep getting the message that the drivers are malfunctioning.
Click to expand...
Click to collapse
Try this (sorry if I made this seem novice-like, but I just want to try and be clear):
Open a command prompt
type this, followed by Enter: set devmgr_show_nonpresent_devices=1
type this, followed by Enter: devmgmt
Once Device Manager opens, click View on the menu bar and select Show Hidden Devices
Expand both "Modems" & Universal Serial Bus controllers" & uninstall anything that has Samsung Android USB Composite Device, Samsung USB Composite Device, Samsung Mobile Device, Samsung Mobile Modem, etc.
Once the devices are gone, maybe reboot (probably not necessary, but why not?) and try the USB driver install again.
OHHitsKB said:
Kies doesn't give me any option to install drivers. There isn't even an "options" tab. Even with my phone plugged in, Kies stills asks me to plug in a device. I've tried connecting my USB through Mass Storage, Media Player, and Kies. I've also tried all the above in USB debugging mode. I've even plugged it in in download mode. Still nothing. I keep getting the message that the drivers are malfunctioning.
Click to expand...
Click to collapse
Ya, I didn't think there was an actual Options tab that is why I put options in quotes. I remember hitting install drivers when I installed mine months ago. It was very easy.
It sounds like you need the kind of help Steven is giving.
When you do get your computer to recognize your device I highly recommend installing the drivers through Kies. After many many flashes the have never let me down.
I wish I could be of more help. I've seen your problem in here before and our Helpful Members always get it figured out.
Best of luck!
OHHitsKB said:
Kies doesn't give me any option to install drivers. There isn't even an "options" tab. Even with my phone plugged in, Kies stills asks me to plug in a device. I've tried connecting my USB through Mass Storage, Media Player, and Kies. I've also tried all the above in USB debugging mode. I've even plugged it in in download mode. Still nothing. I keep getting the message that the drivers are malfunctioning.
Click to expand...
Click to collapse
Try USB Debugging
Oddly enough try only using the same USB port you originally installed the drivers on. I have noticed with windows 7, it tries to install the drivers when you change USB Ports, then again it should do this if they are on a separate controller.
As stated above, use USB debugging.
Hopefully we'll get you an answer that works.
Sent from my SGH-T959V using xda premium
Well, I tried Stephen's method, but still got nothing. I keep getting the error message. I just don't understand why the phone will recognize that it's plugged in, the computer will recognize that SOMETHING is plugged in, but it won't recognize WHAT.
OHHitsKB said:
Well, I tried Stephen's method, but still got nothing. I keep getting the error message. I just don't understand why the phone will recognize that it's plugged in, the computer will recognize that SOMETHING is plugged in, but it won't recognize WHAT.
Click to expand...
Click to collapse
Bummer, I Really hoped that would work. When you go into Add/Remove Programs does it show that the USB drivers are listed? If so, remove them there and re-try the installation.
stephen_w said:
Bummer, I Really hoped that would work. When you go into Add/Remove Programs does it show that the USB drivers are listed? If so, remove them there and re-try the installation.
Click to expand...
Click to collapse
I've tried that too, multiple times
I tried something different this time. In device manager, under USB Controllers, instead of deleting all the Samsung stuff, I deleted EVERYTHING (based on an idea I found on a Windows 7 help page dealing with error code 43). When I plugged my phone in, every one of the items I uninstalled reinstalled, except for "Unknown Device" (I'm assuming that's my phone), which came up failed. I'm not sure if this helps at all with diagnosing the situation, but I thought I'd throw it out there...
Did you retry Stephens suggestions after uninstalling everything?
Jerry D said:
Did you retry Stephens suggestions after uninstalling everything?
Click to expand...
Click to collapse
Yep. No dice.

[Q] TF101 ADB not connected or offline

I have tried usb driver from the pc suite, the usb from support download page, the drivers that came with viperMOD and nothing allows adb to "see" my tablet, not even asus sync, just got it today, updated to ics then tried connecting and after that faile, the different drivers, abb usually says there are no devices, that or once in a while that the device is offline. When I boot up eclipse it goes crazy with errors trying to constantly connect. Has anyone else had this issue?
Is it possible to root while in APX mod or whatever? How do I get to it btw?
dragonfire353 said:
Is it possible to root while in APX mod or whatever? How do I get to it btw?
Click to expand...
Click to collapse
Only if you have an SBK v1 TF. Serial # B60 or older (some B70)
If you have an SBK v1, use NVFLash to flash a compatible rooted ROM.
How do I find out? It says C20, nvmd though, oddly when I plugged it into a different usb it decided to work
I should install this universal naked drivers
http://forum.xda-developers.com/showthread.php?t=1161769
They are good for apx/adb mode
Though I didn't have your exact issue I did have issues installing drivers and I was able to download PDAnet and start the install process. This automatically installed drivers for me that made my ADB setup work when nothing else would.

[Q] Can't get past "Waiting for device to be detected" in debugfs

I need help here... I'm trying to root this thing and I don't know if I have a software problem, USB issue or phone problem.
Running Vista Hpme Edition 32 bit.
I downloaded the Samsung Drivers 1.4.6 or something and the comp said they were already installed. Now when I plug my phone in, it tries to install drivers again and hangs up on CDC Serial and MTP. It asks for a CD with driver info.
I tried deleting the USB drivers and restarting the comp to reinitialize them. I did a factory reset on the phone. Then I plugged back in and I am still at a stand still.
Since it said the drivers were already installed, I tried debugfs to root it. It just stays stuck at "Waiting for device to be detected".
How do I get these drivers to load properly so that debugfs can detect my phone?
In windows explorer, I can see the I535 and my internal and external cards... Grrrrrrrr
bionik9 said:
I need help here... I'm trying to root this thing and I don't know if I have a software problem, USB issue or phone problem.
Running Vista Hpme Edition 32 bit.
I downloaded the Samsung Drivers 1.4.6 or something and the comp said they were already installed. Now when I plug my phone in, it tries to install drivers again and hangs up on CDC Serial and MTP. It asks for a CD with driver info.
I tried deleting the USB drivers and restarting the comp to reinitialize them. I did a factory reset on the phone. Then I plugged back in and I am still at a stand still.
Since it said the drivers were already installed, I tried debugfs to root it. It just stays stuck at "Waiting for device to be detected".
How do I get these drivers to load properly so that debugfs can detect my phone?
In windows explorer, I can see the I535 and my internal and external cards... Grrrrrrrr
Click to expand...
Click to collapse
At that prompt it should also ask you to install them either way, choose yes... install the drivers then try opening up Odin and see if it can see your phone....
Your phone will have to be in download mode, and Odin should show some sort of recognition as in a COM port address in the upper left....
If that fails, follow the guide in my sig, droidstyle put together a great step by step instruction....(You can also follow the sticky about how to return your phone to Verizon in this forum that I put together, except to choose root66 and don't re-lock the bootloader)
Nevermind... I installed Kies and that seemed to remedy the issue. Thank you, though.

USB Drivers

My samsung infuse wont be detected in windows 7 but its detected as unknown device. I have reboot my computer, restored my phone, deleted drivers on the computer, different cable, port, and computer. Any help?
tmac42 said:
My samsung infuse wont be detected in windows 7 but its detected as unknown device. I have reboot my computer, restored my phone, deleted drivers on the computer, different cable, port, and computer. Any help?
Click to expand...
Click to collapse
Uninstall current drivers install KIes,or this samsung driver pack.https://dl.dropboxusercontent.com/u/17168446/SGH-i997_Infuse4G_USB_Drivers_5_2_0_2.zip then reboot when you plug your phone in DO NOT let your computer search windows update for driver
I have the same problem.
I have removed the drivers and devices.
Installed Keis Mini and then tried to install the above drivers listed by elbscorp.
rebooted after each step.
phone is still not recognized by kies mini or odin.
how do i unistall drivers
tmac42 said:
how do i unistall drivers
Click to expand...
Click to collapse
try this:
http://forum.xda-developers.com/showpost.php?p=33980291&postcount=11
The problem i have found Microsoft generic drivers are being used instead of the samsung drivers it seems to me.
qnc said:
The problem i have found that the infuse is only showing up as a generic device. not showing up as a samsung modem or phone and Microsoft generic drivers are being used instead of the samsung drivers it seems to me.
Click to expand...
Click to collapse
That is why you need to uninstall all drivers for phone,reboot, install drivers,reboot,plug phone in DO NOT let computer search windows update.Once you stop it from downloading from Microsoft it will load drivers you installed.
I just tried it again. deleted drivers and rebooted.
Installed Kies mini and rebooted.
I have had driver search turned off, but double checked and rebooted for safe measure and it still installed the the generic drivers.
deleted drivers and devices the way i know how and used the link above to make sure.
I even went in Deview and made sure that the any generic driver was gone as well.
Still getting the issue.
Any other suggestions.
I'm at a loss not
what am i missing.
qnc said:
I just tried it again. deleted drivers and rebooted.
Installed Kies mini and rebooted.
I have had driver search turned off, but double checked and rebooted for safe measure and it still installed the the generic drivers.
deleted drivers and devices the way i know how and used the link above to make sure.
I even went in Deview and made sure that the any generic driver was gone as well.
Still getting the issue.
Any other suggestions.
I'm at a loss not
what am i missing.
Click to expand...
Click to collapse
Which version of windows are you running,if running 7 when you plug phone in after deleting etc.you should new device installer telling you it is installing your new device,then it will say click here to view progress. Click immediately, when that pops up at bottom of it is link saying do not search microsoft for updated drivers. it will ask if you are sure yes you are. Then it will search computer and use drivers from Kies
elbscorp said:
Which version of windows are you running,if running 7 when you plug phone in after deleting etc.you should new device installer telling you it is installing your new device,then it will say click here to view progress. Click immediately, when that pops up at bottom of it is link saying do not search microsoft for updated drivers. it will ask if you are sure yes you are. Then it will search computer and use drivers from Kies
Click to expand...
Click to collapse
That did not work for me, but i did find this:
You can get the results above in Windows 7 Home Premium through the registry editor ... not going to tell you how to edit the registry... I'll assume you know how...
Add/update the following DWORD value in
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions]
"DenyUnspecified"=dword:00000001
I had to manually add the "DeviceInstall" and "Restrictions" keys, then add the dword value "DenyUnspecified" and set it to 1.
To turn enable again, change DenyUnspecified to 0.
Now that i have stopped the automatic windows driver install, I thought i would be Ok but I'm still having issues with the proper infuse drivers. this just sucks odin will still not recognize my phone.
Ok any help.
I was able to stop windows 7 from installing the generic drivers by editing the registry, but the computer will not recognize the drivers from Samsung direct download or kies mini.
When doing a search to choose the driver windows 7 will not detect the drivers
I have tried the drivers from above, kies mini, kies, and samsung. no luck.
with the generic drivers it will still mount the storage cards no problem, adb works i just cant get odin or kies to work.
Install keis and don't let windows search for drivers
Sent from my SGH-I997 using Tapatalk 2
qnc said:
Ok any help.
I was able to stop windows 7 from installing the generic drivers by editing the registry, but the computer will not recognize the drivers from Samsung direct download or kies mini.
When doing a search to choose the driver windows 7 will not detect the drivers
I have tried the drivers from above, kies mini, kies, and samsung. no luck.
with the generic drivers it will still mount the storage cards no problem, adb works i just cant get odin or kies to work.
Click to expand...
Click to collapse
Any luck getting your phone to show up? Windows doesn't even acknowledge my phone is plugged in. This is on my win7 laptop, my pc still connects to the phone fine. Tried 3 different cables and reloaded drivers/rebooted several times. Phone does charge however.
74Eldo said:
Any luck getting your phone to show up? Windows doesn't even acknowledge my phone is plugged in. This is on my win7 laptop, my pc still connects to the phone fine. Tried 3 different cables and reloaded drivers/rebooted several times. Phone does charge however.
Click to expand...
Click to collapse
Sorry no luck here, I gave up on the process. I gave the phone away to some one that needed a phone and i know would not be doing any technical stuff to it.

PC connection problems

Anyone else having trouble connecting your phone with your pc?
I've tried different computers with win 10 and one Ubuntu Linux pc with no luck.
The phone starts loading but I get no other options. I've tried different usb ports and different chords.
The computer sees the phone in device manager as "Unknown device".
I have had no luck finding drivers?
When i had this kind of issues tho with another Xiaomi phone mi pc suite did the thing. Hope itll help
Installing this suite triggers the usb driver install, or at least you can install them within it´s menu
I will try, but latest update was 2015

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