Related
Ok
I've been trying to get this to work all day.
Spent two hours on the phone with AT&T
No luck.
What I have, my microsim from AT&T iPhone 4.
I put it in a htc one s purchased from amazon.
I can make phone calls and text, but no data.
Called AT&T.
The lady spent an hour messing around with mobile
network settings, APN settings, and I still have nada
Any ideas or help is GREATLY APPRECIATED.
I've searched various forums, etc.
Nada
I've reset phone at least 3 times.
Did the person who unlocked it do a crappy job
Would it still make calls and text if it wasn't unlocked.
Thanks.
1) APN settings. are you sure you've CORRECTLY taken care of that? use wap.cingular if you have grandfathered 3g unlimited plan, or use the "phone" apn if you are on HSPA+ plans. I know you said you tried apn settings but your problem really sounds like it originated from incorrect apn
2) are you using a EU or t-mobile based rom? I tried both and data works on both. but it disconnected periodically on a EU-based rom. When I was on the stock t-mobile rom, I popped in my simcard, deleted the original t-mobile apns and added my ATT apn, and data started working
3) even though my data works, sometimes its funky. The up and down signal would go on and off. To fix it, I need restart the mobile network (switch to wcdma only then back to wcdma/gsm auto)
I'm on TMo and my phone started acting the same as far as i know today. Unlocked and rooted, went through and deleted the bloatware yesterday. Data was working night before and been on WiFi today, but when turned WiFi off then there was no data connection.
---------- Post added at 06:04 AM ---------- Previous post was at 05:58 AM ----------
c19932 said:
1) APN settings. are you sure you've CORRECTLY taken care of that? use wap.cingular if you have grandfathered 3g unlimited plan, or use the "phone" apn if you are on HSPA+ plans. I know you said you tried apn settings but your problem really sounds like it originated from incorrect apn
2) are you using a EU or t-mobile based rom? I tried both and data works on both. but it disconnected periodically on a EU-based rom. When I was on the stock t-mobile rom, I popped in my simcard, deleted the original t-mobile apns and added my ATT apn, and data started working
3) even though my data works, sometimes its funky. The up and down signal would go on and off. To fix it, I need restart the mobile network (switch to wcdma only then back to wcdma/gsm auto)
Click to expand...
Click to collapse
3. fixed my problem, good thinking mate.
1. Sell the phone.
2. Buy the European version.
3. Insert AT&T sim.
4. Enjoy data.
Sent from my Galaxy Nexus using xda premium
joshnichols189 said:
1. Sell the phone.
2. Buy the European version.
3. Insert AT&T sim.
4. Enjoy data.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
4.5. Unless your area doesn't have good 850mhz coverage.. then you're SOL with the EU version.
Luckily most of the towers in the larger cities in my area have been upgraded.
joshnichols189 said:
1. Sell the phone.
. Buy the European version.
3. Insert AT&T sim.
4. Enjoy data.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
That's silly.
Btread I have the US T-Mobile One S and it works great on att. I used my sim from an iPhone as well.. When you installed your sim did it ask which carrier you are on? I am using leedroid Rom and it asked. I picked att and no issues.
I bought a skyrocket and it was locked. then I got the unlock code, it got accepted then once I rebooted the phone it shows the roung circle with a slash in it, no signal bars. I reset the phone and anything but it still shows no bars...any idea what might the problem be ?
dasistsparta said:
I bought a skyrocket and it was locked. then I got the unlock code, it got accepted then once I rebooted the phone it shows the roung circle with a slash in it, no signal bars. I reset the phone and anything but it still shows no bars...any idea what might the problem be ?
Click to expand...
Click to collapse
Did you set up an APN?
Can you provide more details?
-android version, stock gb, ics, cm9 ect
-have you tried anything else (ie airplane mode)
-apn missing?
There can be a host of issues but with the right key we can get you in the correct direction.
it is all stock. i tried resetting, pulling battery, airplane on/off and still nothing. it worked for a moment when I put the unlock code but when i reboot the phone it stopped showing bars. and i cannot set the apn setting because it says instert sim card...
dasistsparta said:
it is all stock. i tried resetting, pulling battery, airplane on/off and still nothing. it worked for a moment when I put the unlock code but when i reboot the phone it stopped showing bars. and i cannot set the apn setting because it says instert sim card...
Click to expand...
Click to collapse
Did you take the sim card out? The sim needs to be in to be used on mobile networks.
-or is the sim inserted but still cannot set apn?
-cannot access apn menu or apn settings are blank or missing?
dac1227 said:
Did you take the sim card out? The sim needs to be in to be used on mobile networks.
-or is the sim inserted but still cannot set apn?
-cannot access apn menu or apn settings are blank or missing?
Click to expand...
Click to collapse
Of course the sim is inside and when i go to set apn settings i cannot even emter to modify apn settings because it says insert sim card but the sim is inserted. K also made sure the phone is not blacklisted so that cant be the case. Would rooting and flashing a tmobile radio fix the issue or is bettet just togoto att store and swap it for a new phone?
I didn't realize this was a new phone. Are you going to use it on T-mobile?
In that case, you could try to flash a t mobile radio or t mobile rom. Wonder if the att firmware is regretting the tmobile sim.
having it unlocked seems to trump having to do it all that though....
I'm going to have to do my own research on this. Did you buy code from somewhere b/c i thought att wouldn't provide the codes as I read earlier..... Anyone else have ideas?
dasistsparta said:
Of course the sim is inside and when i go to set apn settings i cannot even emter to modify apn settings because it says insert sim card but the sim is inserted. K also made sure the phone is not blacklisted so that cant be the case. Would rooting and flashing a tmobile radio fix the issue or is bettet just togoto att store and swap it for a new phone?
Click to expand...
Click to collapse
You might not need to swap it for a new phone. It might be the sim card is either defective, or there's an issue with the carrier. Did you call the carrier & make sure that the account is set up? I know that these suggestions are obvious, but you often overlook the most obvious.
Sent from, The Eclectic Chair.
I bought the phone on craiglist and i got the code from cellunlocker.net for $24.99. the phone is not brand new, but i know it has 1 year warranty so it still is covered. trying to use it with tmobile. will try call them and see if resetting some stuff might help. and the sim has no issues because it works on other phones.
On her stock att sgsII i can view the apns but not edit them. have you tried accessing them with an att sim card? If you can with the att sim that may tell us something. Also there is a general thread on using the SR on T-mobile, anything in there?
---------- Post added at 10:42 PM ---------- Previous post was at 10:32 PM ----------
have you seen this yet? http://forum.xda-developers.com/showpost.php?p=28208550&postcount=8
Trying to keep the ball rolling until someone more knowledgeable steps in or we solve it. but the ime # and unlock code correlation has me thinking...
I have read a few threads about this issue, but none of them seem to be the same exact problem..
Right now I am running ParanoidAndroid 2.15 with InstigatorX 6.3.6 kernel.
When I first noticed the problem I was on PA 2.13/IX 6.3.6 I believe and I was using the UCLF6 modem.
My network connection was fine until one day I noticed that I had 0 connectivity and when I tried to make a phone call it said I wasn't registered on the network.
Sooo the issue..
My network connection constantly shows that I am not connected to the ATT network, sometimes the network is out for a good 5 minutes or so before it connects to it again. When it does connect to the network it usually shows up as connected to the Edge network..once in a while it will show 3g; I used to have full bars of 4g/hspa.
After a few minutes go by, the network connection cuts off and I am again once disconnected from the network.
From the time I had no problem with my connection to when it started disconnecting from the network I have no idea what happened.
Yes, I do flash ROMs a lot, but this seemed to happen over night. (I had not messed with my ROM for a good while and then BAM my network blows 'all of a sudden')
Things I have tried..
I have tried different roms, different modems, I have tried the whole airplane mode deal, tried pulling the batter, I have reverted back to stock using Odin and the stock ROM file. My IMEI number shows up correctly, my settings are default as far as allowing data connections ect.
I am not sure if there is anything I can do besides call up the warranty department and try and get a new phone, but I wanted to ask here before I did that.. I've already returned my phone like 2 or 3 times since February lol.
Try getting a new SIM card from AT&T. There is a $10 fee for it, but I had a similar problem and this fixed it for me. My phone would lose service and say "No SIM card inserted" then I would hit restart and everything would work except phone calls. I had to remove the SIM for a few minutes and put it back in in order to make or receive calls.
Sent from my SGH-I727 using xda app-developers app
Not sure if this will help or not, but in the past I have had AT&T "re-initialize" my phone on their end and it has fixed some connectivity issues.
Good luck!
Well dang, I was wishing and a praying I'd come back to some good news lol. Oh well
mtu_husky said:
Not sure if this will help or not, but in the past I have had AT&T "re-initialize" my phone on their end and it has fixed some connectivity issues.
Good luck!
Click to expand...
Click to collapse
happened to me today. att rep told me i need ti turn gps on all the time bulls***!
Sent from my SAMSUNG-SGH-I727 using xda premium
Backup and odin back to stock I727UCLF6 and see if the problem goes away. If yes then its possible you need to look for the AT&T LTE APN settings.
askpcguy said:
Backup and odin back to stock I727UCLF6 and see if the problem goes away. If yes then its possible you need to look for the AT&T LTE APN settings.
Click to expand...
Click to collapse
I've tried using Odin to stock ICS and also GB, but the problem still occurs =\
Did you unlock it?
Hey,
Did you unlock the phone? I have a similar issue, having had tried many different modems kernels and ROMs including the stock ones. It turns out that if the phone is unlocked then it will lose connectivity to lte and 3g. I get edge sometimes and one bar max but I cannot make a call out ever.
Unlocked it as I was travelling in the states and now Roger's says I voided my warranty by unlocking it. Tried a different sim card but I am only able to text right now, no calls. The only silver lining is the big three are starting to lower their prices a bit to compete with new competitors.Then again they make budget brands like koodo and public mobile to directly compete with the new entrants so unless the crtc steps in looks like we'll always get gouged.
canadianclub said:
Hey,
Did you unlock the phone? I have a similar issue, having had tried many different modems kernels and ROMs including the stock ones. It turns out that if the phone is unlocked then it will lose connectivity to lte and 3g. I get edge sometimes and one bar max but I cannot make a call out ever.
Unlocked it as I was travelling in the states and now Roger's says I voided my warranty by unlocking it. Tried a different sim card but I am only able to text right now, no calls. The only silver lining is the big three are starting to lower their prices a bit to compete with new competitors.Then again they make budget brands like koodo and public mobile to directly compete with the new entrants so unless the crtc steps in looks like we'll always get gouged.
Click to expand...
Click to collapse
Unlock it as in use it with a different carrier right? No I havent done that, just rooted it.
I've never had any problems with my connection until this JB rom I had on it =\
But have you verified the imei shown in settings > status is the same as what is on the sticker under the battery?
Sent from my SGH-I727 using xda premium
askpcguy said:
But have you verified the imei shown in settings > status is the same as what is on the sticker under the battery?
Sent from my SGH-I727 using xda premium
Click to expand...
Click to collapse
Yes, they are the same :crying:
Are you able to rule out the sim card as the problem?
Sent from my SGH-I727 using xda premium
askpcguy said:
Are you able to rule out the sim card as the problem?
Sent from my SGH-I727 using xda premium
Click to expand...
Click to collapse
I'm not 100%, but I don't have any warnings about my SIM card or anything
Same boat
I'm having the same issue with my Galaxy Note 717r on Canadian carriers Rogers and Telus
I keep getting the Error 'Not registered on Network'
On Rogers, if I select GSM only, it will register on the Network and connect with EDGE speeds
It has been Carrier unlocked at some point but it was working that way for a while. You can check by using this service code: *#7465625#
Tried multiple SIM cards that work with other phones.
Verified that the IMEI number matches what is on the sticker *#06# Rogers told me if I can make calls on the GSM network than the IMEI isn't blocked. Don't know if that's true but it makes sense.
Went back to stock everything (Modem, CSC, ROM) then I upgraded to ICS OTA.
Enable SIM lock, Disabled SIM lock.
How do you know that carrier unlocking blocks you on the 3G/LTE networks? Can the carrier be relocked?
I've got another 717r coming to me. I think I'll try backing up the EFS folder and restoring it on this phone just to verify it's not corrupt or a blocked IMEI.
pot srarnewi
tweebs said:
I'm having the same issue with my Galaxy Note 717r on Canadian carriers Rogers and Telus
I keep getting the Error 'Not registered on Network'
How do you know that carrier unlocking blocks you on the 3G/LTE networks? Can the carrier be relocked?
Click to expand...
Click to collapse
I'm not sure about that one.
But what ROM do you use? It seems like this only happens with people who have JB ROMs..it looks like..
I just called ATT , they did some kind of wireless number reset, nothing happened.
They are going to send me a new SIM card which I can test and see if that fixes the problem, but I'm not going to hold my breath though.
I just called ATT , they did some kind of wireless number reset, nothing happened.
They are going to send me a new SIM card which I can test and see if that fixes the problem, but I'm not going to hold my breath though.
Click to expand...
Click to collapse
I am having the same issue. Did you receive the SIM card and did it fix it?
Try going to retail at&t store and show them. Get you a new device.
Sent from my SGH-I727 using xda premium
Folks, I need all of your help.
I have bought three Verizon Samsung Galaxy S3 phones in the US. This was purchased via the corporate program. I was told this is a global phone and I cannot use GSM SIM cards if I am in India.
Verizon also told me the phone would be global only after the 4.1.2 Jelly Bean update. The phone is upgraded with the newest verzion of 4.1.2.
Now, the phones are in India. I insert the local GSM Sim (Airtel / Vodafone) and cannot seem to be make it work.
1. With Airtel SIM, I played around with the Global Network Mode and GSM and CDMA etc.. I seem to get Airtel listed as a network and when I select it, it says "unable to connect, try later". The same happens whatever I do.
1. With Vodafone SIM, I inserted the SIM, turned on, set it to Global and it picks up the network in a jiffy BUT when I make a call it says Mobile Network not available or when someone calls to this number says it's switched off, but the tower comes up and says Vodafone IN at the top but nothing happens.
I then searched XDA, I found solutions for the APN settings etc.. and the Phone Info tool to change it to Global etc.. but nothing seems to be working. I also rooted the phone, put on a Synergy ROM and still the same problem.
I called Verizon Global Support and they do their usual blah blah and says that if their SIM works and since there is no other complaint they cannot do anything about it. Local carrier support in India have no clue at all.
I have seen in the forum that some say it works in India with an Airtel SIM too but why not me. Just in case I bought a new replacement SIM from Airtel 64k and that doesnt work too.
I need urgent help since I have bought three phones and all three of them doesnt work.
Phone details:
Model: SCH I535 ZKB
Samsung Galaxy SIII Black, 16GB
With vodafone sim, do you receive sms?
Sent from my Inspire 4G using xda premium
---------- Post added at 08:01 PM ---------- Previous post was at 07:56 PM ----------
If u are able to receive sms then check below post
http://forum.xda-developers.com/showthread.php?p=39384799
Sent from my Inspire 4G using xda premium
Thanks for your post. I did try the steps in the link but no go. It's soooo frustrating. I get to the point to select my networks, but when I select, it says "unable to connect, try later". Could it be GSM Band problems?. I even get Airtel for a sec and then it says emergency calls only.
just check below thread and check if you have issue with imei
http://forum.xda-developers.com/showthread.php?t=2164364
Sent from my Inspire 4G using xda premium
ramdesai said:
just check below thread and check if you have issue with imei
http://forum.xda-developers.com/showthread.php?t=2164364
Sent from my Inspire 4G using xda premium
Click to expand...
Click to collapse
I am certain and I did see that post but this is not IMEI problem. This is out of the box, nothing was tampered. I wish there was a solutoin :crying:
vinothroshan said:
I am certain and I did see that post but this is not IMEI problem. This is out of the box, nothing was tampered. I wish there was a solutoin :crying:
Click to expand...
Click to collapse
Hey I have the same problem. I have a Verizon Samsung SIII and I can't seem to get the data working. Voice calls work just fine. But I spent hours getting data to work, but no luck. The problem seems to the lack of APNs when you look for one. I think Verizon has locked the device in a way, even on 4.1.2, that you can only use their SIM card to "see" an APN. I'm getting furious with Verizon locking the devices.
Please let me know if you figure out a way. I'm in India for a funeral and for a very short amount of time. I need the data working so that I can stream the ceremony back home. Vzw is a sack of duesch for pulling such moves. Grrrrrrr!!!!
Mobilip7 said:
Hey I have the same problem. I have a Verizon Samsung SIII and I can't seem to get the data working. Voice calls work just fine. But I spent hours getting data to work, but no luck. The problem seems to the lack of APNs when you look for one. I think Verizon has locked the device in a way, even on 4.1.2, that you can only use their SIM card to "see" an APN. I'm getting furious with Verizon locking the devices.
Please let me know if you figure out a way. I'm in India for a funeral and for a very short amount of time. I need the data working so that I can stream the ceremony back home. Vzw is a sack of duesch for pulling such moves. Grrrrrrr!!!!
Click to expand...
Click to collapse
What carrier are you working on? Is it GSM or CDMA? Please give me more details, I can help you with the APN settings.
Do you have root access?
Sent from my Inspire 4G using xda premium
I am going to try a Tata Docomo or MTS or someother microsim one CDMA and one GSM.. I am going to test it... prepaid of course.. will let you know the results.
BTW, I have root access, I do not know if the question for the previous user
Issue with i535 in India- No voice or texting
Hi, I am facing the same issue, did u find any solution for the same?
vinothroshan said:
Folks, I need all of your help.
I have bought three Verizon Samsung Galaxy S3 phones in the US. This was purchased via the corporate program. I was told this is a global phone and I cannot use GSM SIM cards if I am in India.
Verizon also told me the phone would be global only after the 4.1.2 Jelly Bean update. The phone is upgraded with the newest verzion of 4.1.2.
Now, the phones are in India. I insert the local GSM Sim (Airtel / Vodafone) and cannot seem to be make it work.
1. With Airtel SIM, I played around with the Global Network Mode and GSM and CDMA etc.. I seem to get Airtel listed as a network and when I select it, it says "unable to connect, try later". The same happens whatever I do.
1. With Vodafone SIM, I inserted the SIM, turned on, set it to Global and it picks up the network in a jiffy BUT when I make a call it says Mobile Network not available or when someone calls to this number says it's switched off, but the tower comes up and says Vodafone IN at the top but nothing happens.
I then searched XDA, I found solutions for the APN settings etc.. and the Phone Info tool to change it to Global etc.. but nothing seems to be working. I also rooted the phone, put on a Synergy ROM and still the same problem.
I called Verizon Global Support and they do their usual blah blah and says that if their SIM works and since there is no other complaint they cannot do anything about it. Local carrier support in India have no clue at all.
I have seen in the forum that some say it works in India with an Airtel SIM too but why not me. Just in case I bought a new replacement SIM from Airtel 64k and that doesnt work too.
I need urgent help since I have bought three phones and all three of them doesnt work.
Phone details:
Model: SCH I535 ZKB
Samsung Galaxy SIII Black, 16GB
Click to expand...
Click to collapse
robinkakkar04 said:
Hi, I am facing the same issue, did u find any solution for the same?
Click to expand...
Click to collapse
I got verizon GS3 working with IDEA having stock android 4.1.1. Has data, calls and sms working without any issues.
1. Rooted the phone
2. I had another android rooted phone with the working data, installed apn manager pro, converted to system app using titanium backup.
3. Backed up the apn settings to sd card using apn manager pro.
4. I had normal sim, went to idea showroom and got new microsim.
5. Installed apn manager pro on s3. Converted to system app using titanium backup. With the sd card having backed up working apn, restored the apn settings using apn manager pro.
5. Installed phone info app. Changed the preferred network type to GSM AUTO PRL.
6. RESTARTED the phone. Thats it.
Sent from my SCH-I535 using xda premium
ramdesai said:
I got verizon GS3 working with IDEA having stock android 4.1.1. Has data, calls and sms working without any issues.
1. Rooted the phone
2. I had another android rooted phone with the working data, installed apn manager pro, converted to system app using titanium backup.
3. Backed up the apn settings to sd card using apn manager pro.
4. I had normal sim, went to idea showroom and got new microsim.
5. Installed apn manager pro on s3. Converted to system app using titanium backup. With the sd card having backed up working apn, restored the apn settings using apn manager pro.
5. Installed phone info app. Changed the preferred network type to GSM AUTO PRL.
6. RESTARTED the phone. Thats it.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
Who is the developer for the Phone info app you downloaded?
Voice and text not working
I am able to get the data work. Even on stock OS 4.1.1, I am unable to make calls from verizon S3 in India. I changed the mode to Global as well GSM, but nothing works. Also i tried it with airtel and vodafone, none working. Important part, I had it working in US, with international roaming on airtel SIM. But same sim not working in India..
ramdesai said:
I got verizon GS3 working with IDEA having stock android 4.1.1. Has data, calls and sms working without any issues.
1. Rooted the phone
2. I had another android rooted phone with the working data, installed apn manager pro, converted to system app using titanium backup.
3. Backed up the apn settings to sd card using apn manager pro.
4. I had normal sim, went to idea showroom and got new microsim.
5. Installed apn manager pro on s3. Converted to system app using titanium backup. With the sd card having backed up working apn, restored the apn settings using apn manager pro.
5. Installed phone info app. Changed the preferred network type to GSM AUTO PRL.
6. RESTARTED the phone. Thats it.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
robinkakkar04 said:
I am able to get the data work. Even on stock OS 4.1.1, I am unable to make calls from verizon S3 in India. I changed the mode to Global as well GSM, but nothing works. Also i tried it with airtel and vodafone, none working. Important part, I had it working in US, with international roaming on airtel SIM. But same sim not working in India..
Click to expand...
Click to collapse
Have you tried using "phone info" app yo select network type.
Sent from my SCH-I535 using xda premium
---------- Post added at 09:29 PM ---------- Previous post was at 09:26 PM ----------
djteotancolis said:
Who is the developer for the Phone info app you downloaded?
Click to expand...
Click to collapse
[email protected]
Sent from my SCH-I535 using xda premium
Voice not working on Verizon S3 in India
Hi, i haven't tried phone info app. Can you please brief me what needs to be done after installing this application.
ramdesai said:
Have you tried using "phone info" app yo select network type.
Sent from my SCH-I535 using xda premium
---------- Post added at 09:29 PM ---------- Previous post was at 09:26 PM ----------
[email protected]
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
robinkakkar04 said:
Hi, i haven't tried phone info app. Can you please brief me what needs to be done after installing this application.
Click to expand...
Click to collapse
Install and open "phone info". Navigate to 'Device Information'. Scroll down to 'Set preferred network type'. Select 'GSM Auto(PRL)'. If this network type doesn't work try with other.
Sent from my SCH-I535 using xda premium
Voice not working on i535
Hi, Even in phone info it shows the network as Vodaone. However I am not able to make any changes in the Phone info app. Can you please guide what to do next?
Also I would like to inform that I rooted the phone and made the APN manager as the system app, with this 3g data for vodafone is working perfectly. And I see the signal bars at the top as well. Only problem is calling and texting.. Don't know what's the reason could be. Please suggest if someone else have experiences this problem.
ramdesai said:
Install and open "phone info". Navigate to 'Device Information'. Scroll down to 'Set preferred network type'. Select 'GSM Auto(PRL)'. If this network type doesn't work try with other.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
robinkakkar04 said:
Hi, Even in phone info it shows the network as Vodaone. However I am not able to make any changes in the Phone info app. Can you please guide what to do next?
Also I would like to inform that I rooted the phone and made the APN manager as the system app, with this 3g data for vodafone is working perfectly. And I see the signal bars at the top as well. Only problem is calling and texting.. Don't know what's the reason could be. Please suggest if someone else have experiences this problem.
Click to expand...
Click to collapse
Are you sure you got a phone sim and not a data card sim? cause with the data sim you get a number and data but no texting and calling..
Voice not working on Verizon S3 in India
I am absolutely sure, I have tried it with multiple workign sim cards which are working on other phones. I am having exactly same issue with 2 verizon S3's. Data works perfectly, but no voice and text.. .. Have anyone else come across such issue ever?
djteotancolis said:
Are you sure you got a phone sim and not a data card sim? cause with the data sim you get a number and data but no texting and calling..
Click to expand...
Click to collapse
---------- Post added at 12:43 PM ---------- Previous post was at 12:37 PM ----------
I found the same issue stated by someone else on verizon blog as well..
https://community.verizonwireless.com/message/952263
robinkakkar04 said:
I am absolutely sure, I have tried it with multiple workign sim cards which are working on other phones. I am having exactly same issue with 2 verizon S3's. Data works perfectly, but no voice and text.. .. Have anyone else come across such issue ever?
Click to expand...
Click to collapse
robinkakkar04 said:
Hi, Even in phone info it shows the network as Vodaone. However I am not able to make any changes in the Phone info app. Can you please guide what to do next?
Also I would like to inform that I rooted the phone and made the APN manager as the system app, with this 3g data for vodafone is working perfectly. And I see the signal bars at the top as well. Only problem is calling and texting.. Don't know what's the reason could be. Please suggest if someone else have experiences this problem.
Click to expand...
Click to collapse
Which Phone Info do you have? Try this one, it may help you for getting calls/sms
To start my phone was working fine using Sprint
I decided to see how T-Mobile Service was in my area by using a T-Mobile SIM, it was awful.
So I poped my Sprint SIM back in and I thought everything was working fine. Then I noticed that my LTE data works but I cannot make calls.
When I try to make a call it will switch to 3G with 3 bars and say Searching for Service.
I have tried several factory resets w/o any resolution.
My phone is not rooted
Nexus 5, running 4.4.4 Stock..
Suggestions please
jarod73 said:
To start my phone was working fine using Sprint
I decided to see how T-Mobile Service was in my area by using a T-Mobile SIM, it was awful.
So I poped my Sprint SIM back in and I thought everything was working fine. Then I noticed that my LTE data works but I cannot make calls.
When I try to make a call it will switch to 3G with 3 bars and say Searching for Service.
I have tried several factory resets w/o any resolution.
My phone is not rooted
Nexus 5, running 4.4.4 Stock..
Suggestions please
Click to expand...
Click to collapse
*#*#4636#*#* what is that set to? If you set to 1x only, can you make a call?
I have never used another Sim, my only advice is call Sprint and see if they can issue a reprovision on your line. If they can't help you, try to RMA the device. If you flashed a stock image and still have the problem... The problem can only really be in two places, the hardware or the service provider.
Also, I'm pretty sure you checked but make sure your Sprint APN is correct and active.
MrObvious said:
*#*#4636#*#* what is that set to? If you set to 1x only, can you make a call?
Click to expand...
Click to collapse
I'm not sure what you mean.. but this is what is set under phone:
LTE/GSM/CDMA auto (PRL)
CELLInfoList Rate 2147483647
TheLastSidekick said:
I have never used another Sim, my only advice is call Sprint and see if they can issue a reprovision on your line. If they can't help you, try to RMA the device. If you flashed a stock image and still have the problem... The problem can only really be in two places, the hardware or the service provider.
Also, I'm pretty sure you checked but make sure your Sprint APN is correct and active.
Click to expand...
Click to collapse
I'm not totally positive how to check/correct the Sprint APN
I tried chatting w/ sprint w/o resolution, i've not called them yet
jarod73 said:
I'm not totally positive how to check/correct the Sprint APN
I tried chatting w/ sprint w/o resolution, i've not called them yet
Click to expand...
Click to collapse
http://buzzmobile.us/sprint-apn-settings-android-us/
TheLastSidekick said:
http://buzzmobile.us/sprint-apn-settings-android-us/
Click to expand...
Click to collapse
I do not have access to that..Access Point Names is not an option when I get to the Mobile Network Settings Screen..
The other thing that bugs me about that is when I go to http://www.mcc-mnc.com/
I see this and do not know what's the most up to date even if I did have access:
MCC MNC ISO Country Country Code Network
310 2 us United States 1 Sprint Spectrum
310 120 us United States 1 Sprint Spectrum
311 490 us United States 1 Sprint Spectrum
311 880 us United States 1 Sprint Spectrum
311 870 us United States 1 Sprint Spectrum
312 190 us United States 1 Sprint Spectrum
316 010 us United States 1 Sprint Spectrum
Don't think it goes by date maybe an area code or zip format..? For example I have 310-Tmobile and I live on the east coast of the United States. Do you also have the Google Play edition N5 or the one from Sprint? Our experiences may vary because I have a Google Play Edition N5.
TheLastSidekick said:
Don't think it goes by date maybe an area code or zip format..? For example I have 310-Tmobile and I live on the east coast of the United States. Do you also have the Google Play edition N5 or the one from Sprint? Our experiences may vary because I have a Google Play Edition N5.
Click to expand...
Click to collapse
I have the Google Play Edition, 32G
Hmm, wonder if the Sim card holds the information and when Android detects Sprint APN, maybe it disables itself? So if you can't change the APN, it's probably not wrong. Definitely contact your service provider and have them took a look at resetting the connection to your phone.
TheLastSidekick said:
Hmm, wonder if the Sim card holds the information and when Android detects Sprint APN, maybe it disables itself? So if you can't change the APN, it's probably not wrong. Definitely contact your service provider and have them took a look at resetting the connection to your phone.
Click to expand...
Click to collapse
I just left the Sprint store, they had no idea what was wrong with it... I even had to show them how to get into the service menus
if you dont mind wiping the phone completely and flashing the stock images, give that a try. it worked for my friend when he did that.
jarod73 said:
To start my phone was working fine using Sprint
I decided to see how T-Mobile Service was in my area by using a T-Mobile SIM, it was awful.
So I poped my Sprint SIM back in and I thought everything was working fine. Then I noticed that my LTE data works but I cannot make calls.
When I try to make a call it will switch to 3G with 3 bars and say Searching for Service.
I have tried several factory resets w/o any resolution.
My phone is not rooted
Nexus 5, running 4.4.4 Stock..
Suggestions please
Click to expand...
Click to collapse
with the sprint sim card in,
switch to these settings in attachments,
re-choose sprint in APN (may take a while),
after successful apn update, update profile,
reboot TWICE..
done..
j'vai said:
with the sprint sim card in,
switch to these settings in attachments,
re-choose sprint in APN (may take a while),
after successful apn update, update profile,
reboot TWICE..
done..
Click to expand...
Click to collapse
That's my current settings
jarod73 said:
That's my current settings
Click to expand...
Click to collapse
did you try?
what happened?
j'vai said:
did you try?
what happened?
Click to expand...
Click to collapse
That's my current settings... so nothing happened
jarod73 said:
That's my current settings... so nothing happened
Click to expand...
Click to collapse
"..with the sprint sim card in,
switch to these settings in attachments,
re-choose sprint in APN (may take a while),
after successful apn update,
update profile,
reboot TWICE.."
....
doing those steps afterwards, now, you can get lte still, but make no phone calls..?
just making sure..
sometimes, when I switch to my truphone sim card which uses tmobile,
these are the steps I have to perform to grab sprint back properly, the rebooting twice, & apn select (which I rarely complete) does it..
rebooting twice with my sprint sim back in usually corrects it; sometimes it's set to global & searches for truphone even when the sprint sim is in, yet another reboot fixes it..
j'vai said:
"..with the sprint sim card in,
switch to these settings in attachments,
re-choose sprint in APN (may take a while),
after successful apn update,
update profile,
reboot TWICE.."
....
doing those steps afterwards, now, you can get lte still, but make no phone calls..?
just making sure..
sometimes, when I switch to my truphone sim card which uses tmobile,
these are the steps I have to perform to grab sprint back properly, the rebooting twice, & apn select (which I rarely complete) does it..
rebooting twice with my sprint sim back in usually corrects it; sometimes it's set to global & searches for truphone even when the sprint sim is in, yet another reboot fixes it..
Click to expand...
Click to collapse
yes, ive tried that.. no success
Change *#*#4636#*#* to LTE/CDMA Auto PRL and see if it works. Try CDMA auto as well and maybe CDMA only. Another option is *#*#72786#*#* which completely wipes your data programming. That may work.
Sent from my Nexus 5 using XDA Free mobile app
MrObvious said:
Change *#*#4636#*#* to LTE/CDMA Auto PRL and see if it works. Try CDMA auto as well and maybe CDMA only. Another option is *#*#72786#*#* which completely wipes your data programming. That may work.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
This, this, and this. This is essentially a reprovision. If this doesn't work, (and again, you said you flashed the factory image, right?) I would RMA this device since we haven't even hit a year yet.
Precautions to take before RMA, flash factory image, lock bootloader, reset tamperflags. Check General for more information.
Edit : Factory reset as in just wiping the user data will surely do nothing for this problem, you're going to need to default back to a clean stock ROM and see what happens then (to clarify, I wasn't sure if you had performed a factory reinstall or a data wipe)