Database Info

[Q] Pretty Sure Its Gone

But im hoping someone here can tell me otherwise.....
Was at work last night, playing a game on my phone when the battery got low (6%) so i stopped playing, let the phone sit, looked at it a little while later and it was at 2%, it died before i get out of work, no big deal. Get in my car and my car charger isnt working. My car charger has an extra usb outlet on it so i check that with my ipod and it works, so i immediately assume its the phone off charging issue i had before. Except now im not even getting the amber led saying its even trying to charge. Ive tried my wall charger, usb, pulling the battery and leaving it out for a while and nothing. Ive looked around and this has happened to a few people, but they were all under warranty (which i am not) and got it replaced. I was wondering if this has happened to anyone else and if so how did they fix it?

I had the same problem, are you using a custom recovery? The thing that fixed it for me was to charge the battery out of the phone on my external charger
Sent from my HTC Sensation Z710e using XDA App

yeah im using a custom recovery but this hasnt happened to me in a long time. I just recently flashed to the latest CoreDroid and (i think) this is the first time my phone has fully died on me since then but im not sure. My girls friend is gonna come over in a little while, she has the same phone as me so ill see if her battery boots my phone up n if so then ill charge my battery then replace the recovery.

Do: take the dead battery, Sim and micro sd card out. Hold the power button for 5-10 sec. Reassemble, connect wall charger and don't touch anything for at least an hour. Restart, phone should boot now.
Sent from my HTC Sensation Z710e using XDA App

^^^^
Thanks trying this now. Still have no amber charging led but maybe ill get lucky

Probably old recovery with charging issues. Look up threads by vladnosferatu , he posted a revival method ages ago.
Sent from my HTC Sensation Z710e using XDA App

Bronyr said:
Do: take the dead battery, Sim and micro sd card out. Hold the power button for 5-10 sec. Reassemble, connect wall charger and don't touch anything for at least an hour. Restart, phone should boot now.
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
Didn't work for me

**** I think the same thing is happening with me.
Okay no, my charger cable was just loose

so, yeah. My phone is officially ****ED. Just put a fully charged battery in it from my girls friends phone, still wont power on :/
This is even more ****ty due to the fact that i have no warranty
ANYONE know ANY way around this?
If i can somehow get HTC to take this back an send a re-furb im deff. selling it and going back to Samsung. This is the 3rd HTC phone ive had thats given me problems.

Interesting. Would be nice to know what caused it. There is a way to check via adb wherever It's alive a bit, but I'm not sure what commands. Try leaving it with battery out overnight for now.
Sent from my HTC Sensation Z710e using XDA App

my computer wont even acknowledge my device never mind adb. Im close to just breaking this damn thing

I've got stuck with this issue on a couple days ago.When I try to plug the charger an LED light will blink all the time and the phone can't turn on, so I left it for about 5 minute(LED still blink all the time and I can't turn it on).After that I pull a charger from the wall and plug it again at the different plug,then an LED light turn normally orange not blink anymore.After a few minute I've tried to turn it on and it work again!

Why no warranty? Don't HTC have at least one year warranty? The phone hasn't even been out that long. HTC fixed my HD2 under warranty even though it was over13months after I bought it.
Sent from my HTC Sensation 4G using XDA App

Got a hold of HTC. My phone is still under factory warranty gonna send it out tomorrow to have it fixed, the phone doesnt even turn on so im hoping there will be no way for them to find out its rooted.

Battery died, now phone will not power back on after charging...

So the wife and I were out eating and my phone died. Came home, plugged it up and there was no red led charge indicator..... waited..... and waited.... it's been an hour now, still nothing. If I hold power the capacitive buttons just flash white and go off.
Any ideas on how to bring this thing back to life?.... I purchased from Amazon 2 weeks again and really need a phone now as I have no other phone.

Make sure you are using the original wall charger that comes with the phone.
Sent from my HTC One X using XDA

Press the power button for 2-3 seconds and let go, wait about 5 seconds for it to turn on.....or press and hold volume down and power until the lights blink 6 times then release ONLY the power button. Hold volume button until screen turns on, then using the volume buttons highlight fastboot, press power button to select, then highlight reboot and press power again that'll get u going again
Sent from my HTC One X using xda premium

You will need to replace your phone. Search the forums and you will find a thread or two about this same problem. I had to return my phone because of the same exact problem. The only solution is to completely let the battery die and then recharge for 30 minutes to an hour and then the phone should turn on. But I highly recommend you get it exchanged because the next time you use it, it will suddenly turn off while there is still some battery left and you will have to let the battery die.

same problem. gotta get htc to replace dat shiet.

Leave it on the charger for several hours, wall charger not USB, and see if it helps.
Could be various things. But one thing that has happened to some people, on various Android phones, is that the battery voltage may have dropped too low. Not zero, but too low for the phone to take a charge. In that case, there is no way to bring the battery back to life, except with special battery meters with a "boost" function (which most of use don't have access to). Leaving it on the wall charger has brought phones back for a few people. Its a longshot, but can't hurt.
Safety circuit is supposed to prevent voltage from dropping too low like this. But its not fail safe.
I know that is not what the OP is doing, just a sidenote: Some people will suggest draining the phone until it shuts down to calibrate the battery meter Its a poor idea, for the reason that the safety circuit may not always work properly. When calibrating the meter, its more than sufficient to drain to 10-20%. The meter is not that accurate anyway, and draining to zero doesn't make it any more accurate than 10-20%.

i tried that all, letting it die. letting it charge, everything.

Press and hold the power button while plugging the charger in
Sent from my HTC One XL using xda premium

didnt work. but when i plug it in to windows, i still get apx

swordsx48 said:
didnt work. but when i plug it in to windows, i still get apx
Click to expand...
Click to collapse
This happened to my EVO 3d and had to be replaced.
Other than trying a ruu back to stock I'm out of ideas
Sent from my HTC One XL using xda premium

It comes up as apx? Have u tried
Adb devices
and
fastboot devices
While plugged in to see if either recognize it??
if one of them do than this should be a simple fix.
If adb recognizes it then
adb reboot
If fastboot recognizes it do
fastboot erase cache
fastboot reboot

i tried adb devices and fastboot devices while plugged in and neither recognize it you gave me a sliver of hope

swordsx48 said:
didnt work. but when i plug it in to windows, i still get apx
Click to expand...
Click to collapse
Apx mode is tegra thing. Wrong forum.
Sent from my HTC One XL using xda app-developers app

sorry,i was googling and came across this thread and didnt notice.

swordsx48 said:
sorry,i was googling and came across this thread and didnt notice.
Click to expand...
Click to collapse
No worries.

Mine did the same thing. Went 100% dead. After a few random reboots the days leading up, it finally went off when I noticed it had really low battery. Never to come back on.
Not even getting the red light at the top so put it in for a repair through my Telco (Telstra), (who are apparently the authorised repairer for HTC in Aus) and the mainboard was replaced. Got it back a week later fixed.
Phone had been unlocked through HTCDev but had no issues with warranty. Obviously a hardware fault as couldn't even boot.

on other phones i find using a charger that doesn't have a removable usb cable works well, and don't try to charge it from the computer.

monstermm said:
Mine did the same thing. Went 100% dead. After a few random reboots the days leading up, it finally went off when I noticed it had really low battery. Never to come back on.
Not even getting the red light at the top so put it in for a repair through my Telco (Telstra), (who are apparently the authorised repairer for HTC in Aus) and the mainboard was replaced. Got it back a week later fixed.
Phone had been unlocked through HTCDev but had no issues with warranty. Obviously a hardware fault as couldn't even boot.
Click to expand...
Click to collapse
after one hour of wall-plugging, the unit gains some heat around the camera, but no signs of charging...damn, guess I have to ask for replacement...
eh...did you root/unlock bootloader/flash roms?
I'm kinda worried that Rogers will give me a hassle for that...although it's a battery problem...
nvm...need to work on my reading skills...so unlocking bootloader is fine....

[Q] My Htc Sensation 4 wont turn on or show charging led

HI
I am a new android user, i bought an HTC Sensation 4g from ebay, used it for a couple of times without having any issues. One day i switched it off with enough battery remaining and did not get time to use my cell again for a couple of days. Now when i turn it on, it wont power up nor would show if its charging (even the yellow LED does not come on or blink or change color), did a lot of research and tried everything i could do, Here's is what have i done so far
0) tried charging it with wall charger/computer
1) changed battery
2) left my phone connected to wall charger with the battery in
3) left the phone without battery connected to wall charger (i believe that is jump starting??)
4) factory resetting by holding volume down and power button
5) tried adb rebooting (every time i got the same message device not found)
My device is not being recognized by HTC Sync nor does my laptop show any sign of its presence.
What do i do???? please Helppp!:crying:

mahmooddr said:
HI
I am a new android user, i bought an HTC Sensation 4g from ebay, used it for a couple of times without having any issues. One day i switched it off with enough battery remaining and did not get time to use my cell again for a couple of days. Now when i turn it on, it wont power up nor would show if its charging (even the yellow LED does not come on or blink or change color), did a lot of research and tried everything i could do, Here's is what have i done so far
0) tried charging it with wall charger/computer
1) changed battery
2) left my phone connected to wall charger with the battery in
3) left the phone without battery connected to wall charger (i believe that is jump starting??)
4) factory resetting by holding volume down and power button
5) tried adb rebooting (every time i got the same message device not found)
My device is not being recognized by HTC Sync nor does my laptop show any sign of its presence.
What do i do???? please Helppp!:crying:
Click to expand...
Click to collapse
There are several threads on this subject, which also give advice on what to try. In your case I'd suggest either your battery has failed, best case scenario, or your motherboard has suffered instant death syndrome - in which case you might get a warranty repair from HTC if your phone is eligible.

boomboomer said:
There are several threads on this subject, which also give advice on what to try. In your case I'd suggest either your battery has failed, best case scenario, or your motherboard has suffered instant death syndrome - in which case you might get a warranty repair from HTC if your phone is eligible.
Click to expand...
Click to collapse
yep i went through most of them but they have rooted or have dun sumthing, i did nothing of the sort,
i bought anker battery from ebay with my sensation, tried both my original and anker's but the phone wont power up,does this mean my motherboard is suffering from instant death syndrome(lol i m a doc myself and liked it of course the term not the syndrome itself )

mahmooddr said:
yep i went through most of them but they have rooted or have dun sumthing, i did nothing of the sort,
i bought anker battery from ebay with my sensation, tried both my original and anker's but the phone wont power up,does this mean my motherboard is suffering from instant death syndrome(lol i m a doc myself and liked it of course the term not the syndrome itself )
Click to expand...
Click to collapse
Most probably, ring HTC with your serial number and they will tell you if the warranty is still valid.

My device did this once. It wouldn't even show charging light when plugged in ! But I had another full battery for a spare and tried it and it came back to life again! But you a already tried that right? I'd say then it's not the battery. Most likely the instant death. Hopefully you can return it to HTC. If not I would definitely return it to the seller and request a refund of your money! Hope this helps. Best wishes
Sent from HTC sensation, soff, 3.33 firmware, viper Rom, sense 4.1,kernel- faux 10b6 , Mugen 3800 mah battery. Please press thanks if I helped in anyway.

Did you fix it?

mahmooddr said:
HI
I am a new android user, i bought an HTC Sensation 4g from ebay, used it for a couple of times without having any issues. One day i switched it off with enough battery remaining and did not get time to use my cell again for a couple of days. Now when i turn it on, it wont power up nor would show if its charging (even the yellow LED does not come on or blink or change color), did a lot of research and tried everything i could do, Here's is what have i done so far
0) tried charging it with wall charger/computer
1) changed battery
2) left my phone connected to wall charger with the battery in
3) left the phone without battery connected to wall charger (i believe that is jump starting??)
4) factory resetting by holding volume down and power button
5) tried adb rebooting (every time i got the same message device not found)
My device is not being recognized by HTC Sync nor does my laptop show any sign of its presence.
What do i do???? please Helppp!:crying:
Click to expand...
Click to collapse
mahmooddr said:
yep i went through most of them but they have rooted or have dun sumthing, i did nothing of the sort,
i bought anker battery from ebay with my sensation, tried both my original and anker's but the phone wont power up,does this mean my motherboard is suffering from instant death syndrome(lol i m a doc myself and liked it of course the term not the syndrome itself )
Click to expand...
Click to collapse
i have same problem did u get solution to this problem?

Your phone most likely rooted
Hi your phone most likely rooted. Had the same issue when I have replaced the bootloader. Unfortunately there is no good bootloader for this phone out there for rooting that does not cause this problem. You need to unroot your phone, replace the bootloader back to original and relock the S off to S on. But im going ahead of myself. First you need to turn it on and this is how. At least its worked for me every time. There's a trick that need to be repeated twice.
1. Disconnect charger,
2.Remove the battery,
3. press power button few times to discharge all electricity that left in the phone.
4. Now its need to be done quickly press and hold power button,
5. while holding connect the battery,
6. then connect the charger.
7. Keep holding power button for 2 more seconds and release
8. wait 1 more second and press power button repeatedly until you see the green led blinking. Repeat if led does not blink.
That will jump start the relay to switch to charge mode. At that point it will charge but won't show it properly.
9.Charge for 10 to 15 minutes its need to reach 1% it does that very slowly at this point. Do NOT wait more than 15 minutes because after that relay switches off starts to release electricity back to charger overpowering it with amps.
10. After 10 to 15 minutes repeat steps 1 trough 8. This time it will turn on instead.
11. Look online for steps how to fully unroot, replace bootloader and lock the S chip. I know that the steps a little unorthodox but it Work. Hope its helps. P.S Sorry for unprofessional English im not American.

[Q] Sensation XE won't power on

Hiya
I have a HTC Sensation XE and will not turn on or show any signs of life.
I left it to charge for 24 hours and then i put a volt reader on the battery and it read 3.5v and when plugged in, the phone gives off 3.8v.
So i know that the battery has power and the phone does charge but it will not turn on for the love of god. Even when connected to the computer it isn't recognized as plugged in.
Can anyone help me turn on my phone please?
P.S. It went for repair at O2 for the same preblem and after 5 days of getting it back it has done the above.

Hi, probably that's gotta be a hard brick... j-tag your phone to ressurect

ashkan-khatar said:
j-tag your phone to ressurect
Click to expand...
Click to collapse
What does this mean?

coolbluelights said:
Hiya
I have a HTC Sensation XE and will not turn on or show any signs of life.
I left it to charge for 24 hours and then i put a volt reader on the battery and it read 3.5v and when plugged in, the phone gives off 3.8v.
So i know that the battery has power and the phone does charge but it will not turn on for the love of god. Even when connected to the computer it isn't recognized as plugged in.
Can anyone help me turn on my phone please?
P.S. It went for repair at O2 for the same preblem and after 5 days of getting it back it has done the above.
Click to expand...
Click to collapse
can you access to the bootloader?
if not then do the unbricking project
http://forum.xda-developers.com/showthread.php?t=1522351
if that fails too then do as the above user said(jtag method)
jtag is something like a machine(maybe i am not so sure)
go a local repair shop which has that kind of support but i think it will cost you a lot

coolbluelights said:
What does this mean?
Click to expand...
Click to collapse
j-tag? well it's a hardware, something like a connector which is able to resurrect bricked phones, only it can I think.
--------------------------------------------
Sent from a shaken up HTC Sensation XE using... Whatever! Differs?!
That pretty "Thanks" button's waiting for you, if I helped

rzr86 said:
can you access to the bootloader?
if not then do the unbricking project
http://forum.xda-developers.com/showthread.php?t=1522351
Click to expand...
Click to collapse
This didn't work

coolbluelights said:
This didn't work
Click to expand...
Click to collapse
then man J-TAG
no wait!
let's try another thing
remove battery,sim and sdcard
charge the device as it is for 5-6 hours
then put them back
switch on the device
best wishes

Sensation XE won't power on
I have a similar issue, Sensation xe beats version. New screen installed, battery run low and the device powered off...No LED when charging but Back-light comes on when plugged in but no boot (no sound or screen response) Device will also not go into hard rest and is not recognized on adb or the unbrick project.....(although not previously rooted I thought I would give it a try) I have searched XDA/Google for days and no one seems to have the exact issues I am having...may be sleep mode due to low power however every fix I have attempted has not worked, I am hopefull as the back-light does respond to the power button and automatically comes on when plugged in, shown as QHSUSB_DLOAD in windows 7.
would Jtag/riff sort this issue and what is the average cost to do so?
if not and it is a hardware issue with the PCB... possible processor code mismatch? (late night Google search to a Japanese forum regarding frequent battery pulls) can this also be re set and what would be the cost ?
many thanks in advance

Same Problem
Bloy182 said:
I have a similar issue, Sensation xe beats version. New screen installed, battery run low and the device powered off...No LED when charging but Back-light comes on when plugged in but no boot (no sound or screen response) Device will also not go into hard rest and is not recognized on adb or the unbrick project.....(although not previously rooted I thought I would give it a try) I have searched XDA/Google for days and no one seems to have the exact issues I am having...may be sleep mode due to low power however every fix I have attempted has not worked, I am hopefull as the back-light does respond to the power button and automatically comes on when plugged in, shown as QHSUSB_DLOAD in windows 7.
would Jtag/riff sort this issue and what is the average cost to do so?
if not and it is a hardware issue with the PCB... possible processor code mismatch? (late night Google search to a Japanese forum regarding frequent battery pulls) can this also be re set and what would be the cost ?
many thanks in advance
Click to expand...
Click to collapse
Hello, I am facing the same Problem as that of yours. HTC Sensation XE
purchased from ebay with sellers warranty. The Phone worked fine for 10 days.
Today morning, it suddenly got switched off for no reason. When I press the Power Button,
it just flashes a white light (backlight). I tried to hold volume and power. Same thing..No change.
I tried to connect to power by removing battery and reinserting. The same backlight comes and no sign of charging
indicators(LED). Please let me know if you have solved your problem and what action has been taken
Thank you

One XL Won't Turn On

Hi, I know there's some threads about this already, but they don't seem to answer my problem.
Okay so my AT&T HTC One XL won't turn on
Here is what happened. I was watching a video on youtube with the phone charging from the outlet and all of a sudden it shuts off. I'm on a custom rom so I just figured it crashed. That or it shut off because I remember the phone being kind of hot. Either way I was able to turn it on again without any problems and the battery was at 20%. I started using it normally for a while and then it shut off again. This time it didn't and hasn't turned on again
When I plug it in to the wall charger no led lights, light up and when I try Power + Volume Down to turn it on nothing happens either. I did notice though that when I plug it into my PC it recognizes it (makes the usb connecting noise), but then it immediately disconnects and continues to make the disconnecting noise.
So is there any way possible to revive this phone or do I have to replace the battery or motherboard or something?
P.S. I was on KarbonKat v1.0-4, stock kernel, hboot 2.14, S-Off and I did not perform any rooting or flashing of any kind when this happened.

You might just be experiencing a power management bug. Plug the phone into an AC charger and leave it connected for eight hours or so (don't be tempted to touch it), try to power it on using the normal method, and with the volume down + power button combo, try both of those methods with and without the device connected to the charger. If you can't revive it then chances are you have a brick. But, I'd connect it again and leave it for a day or so and try again.
Sent from my Evita

Could he also utilize safe mode? To see where his issues are ?
Sent from my Inspire 4G using Tapatalk

If the phone won't boot I don't see how that will work though. Usually if you can get the device to boot after this it'll be fine.
Sent from my Evita

mudcat242000 said:
Hi, I know there's some threads about this already, but they don't seem to answer my problem.
Okay so my AT&T HTC One XL won't turn on
Here is what happened. I was watching a video on youtube with the phone charging from the outlet and all of a sudden it shuts off. I'm on a custom rom so I just figured it crashed. That or it shut off because I remember the phone being kind of hot. Either way I was able to turn it on again without any problems and the battery was at 20%. I started using it normally for a while and then it shut off again. This time it didn't and hasn't turned on again
When I plug it in to the wall charger no led lights, light up and when I try Power + Volume Down to turn it on nothing happens either. I did notice though that when I plug it into my PC it recognizes it (makes the usb connecting noise), but then it immediately disconnects and continues to make the disconnecting noise.
So is there any way possible to revive this phone or do I have to replace the battery or motherboard or something?
P.S. I was on KarbonKat v1.0-4, stock kernel, hboot 2.14, S-Off and I did not perform any rooting or flashing of any kind when this happened.
Click to expand...
Click to collapse
You can find my thread from a little over a month ago in this section but I experienced a similar thing and well it's fatal I bought a battery and tried that but it didn't help, it's currently in the hands of datarecovery.com who are looking at it before giving me a quote to get everything off of it. I don't want to give you false hope but odds are it's toast and it seems like something that's happening more often with the XL now that it's closing in on 2 years for most people.

I read that it could because faulty power button.
Sent from my Inspire 4G using Tapatalk

timmaaa said:
You might just be experiencing a power management bug. Plug the phone into an AC charger and leave it connected for eight hours or so (don't be tempted to touch it), try to power it on using the normal method, and with the volume down + power button combo, try both of those methods with and without the device connected to the charger. If you can't revive it then chances are you have a brick. But, I'd connect it again and leave it for a day or so and try again.
Sent from my Evita
Click to expand...
Click to collapse
I tried this and unfortunately it didn't work.
I also doubt it is a power button issue because when i plug it into my PC and hold the power button it makes the usb connected noise.
I think it's safe to say that I have a new paperweight. I would just like to know if there's any guess that could be made as to why my phone died (ex: battery, motherboard, etc.) and how the PC detects it if its supposedly dead.

mudcat242000 said:
I tried this and unfortunately it didn't work.
I also doubt it is a power button issue because when i plug it into my PC and hold the power button it makes the usb connected noise.
I think it's safe to say that I have a new paperweight. I would just like to know if there's any guess that could be made as to why my phone died (ex: battery, motherboard, etc.) and how the PC detects it if its supposedly dead.
Click to expand...
Click to collapse
Your phone is possibly not completely dead, you might be able to get a jtag repair done on it. It's definitely worth a try, especially seeing that you still get the connection sound when you hook it up to your PC.
Sent from my Evita

Why is it that no one here ever suggests sending the phone to HTC? My phone bricked once (QHSUSB_DLOAD); I contacted HTC and told them my phone shut off and wouldn't come back on, which was the honest truth and seems to be your problem, and they fixed it for free (I had to pay for shipping.) Other users here have reported similar outcomes from contacting HTC, all with unlocked bootloaders. Before shelling out for JTAG I'd definitely recommend contacting HTC.

nem1yan said:
Why is it that no one here ever suggests sending the phone to HTC? My phone bricked once (QHSUSB_DLOAD); I contacted HTC and told them my phone shut off and wouldn't come back on, which was the honest truth and seems to be your problem, and they fixed it for free (I had to pay for shipping.) Other users here have reported similar outcomes from contacting HTC, all with unlocked bootloaders. Before shelling out for JTAG I'd definitely recommend contacting HTC.
Click to expand...
Click to collapse
HTC routinely charge $200 for a motherboard replacement on devices that have been modified. Plus, the vast majority of Evitas are out of their warranty period now.
Sent from my Evita

http://forum.xda-developers.com/showthread.php?t=2071358&highlight=wip
http://forum.xda-developers.com/showthread.php?t=1651149
http://forum.xda-developers.com/showthread.php?t=2319085
Call and ask first. As with others and myself, HTC has fixed devices that were outside of the warranty (both due to time and unlocked bootloader) at no cost to the owners. At worst they'll tell you it's outside of the warranty, or you'll have spent $5 in shipping for them to tell you that they can either send it back to you, or replace it for the ~$200 timmaaa has suggested.

It's definitely worth a try.
Sent from my Evita

timmaaa said:
It's definitely worth a try.
Sent from my Evita
Click to expand...
Click to collapse
I called last month and it was min $90 and nothing would be backed up all data would be wiped.

@mudcat. If you have HTC repair it ,could you ask the RMA team what exactly what your issue was, and then post here their answer? We would appreciate it.
Thanks

marknoll said:
@mudcat. If you have HTC repair it ,could you ask the RMA team what exactly what your issue was, and then post here their answer? We would appreciate it.
Thanks
Click to expand...
Click to collapse
I will definitely do that for you.
Thank you to everyone for all the help. I will contact HTC and see what they can do for me and keep you all posted.

Is there a specific HTC repair website that I go to or do I just call their number?

HTC.com

mudcat242000 said:
I will definitely do that for you.
Thank you to everyone for all the help. I will contact HTC and see what they can do for me and keep you all posted.
Click to expand...
Click to collapse
Very interested to hear what they say, please update when possible

Any update?