Related
I'll copy/paste from my issue on Google's tracker:
I have an Asus EEE Pad Transformer (TF101) with the latest update: HRI66.US_epad-8.2.3.13-20110511
When visiting the Market, I am only presented with Free apps in the Featured section of each category.
I can search for, and find, paid apps. However I cannot purchase them. It returns the following error: The item you were attempting to purchase could not be found.
I am able to purchase some of the apps with my Phone. I can either go to the web based market and purchase them for my T-Mobile HTC Vision, or I can do it on the phone itself. Then I can install those apps in my Asus Transformer.
However, I can't do this workaround with Honeycomb-only applications because I cannot buy them on the phone first.
I'm located in Puerto Rico. I talked to the guy that makes Reddita, and he said that his apps is setup to be available everywhere
Click to expand...
Click to collapse
Anyone else have a similar issue? If so, please star my issue on Google's tracker: http://code.google.com/p/android/issues/detail?id=16845&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars
Screenshots:
First
Second
I'm still not sure if it's a location based problem or if it's related to something else. Like I said above, the guy from Reddita says that his app is configured to not discriminate by country. Also, he says that he has sold the app to other Transformer users before.
i was able to purchase apps the last time I checked which was after the 8.2.3.9 update
klau1 said:
i was able to purchase apps the last time I checked which was after the 8.2.3.9 update
Click to expand...
Click to collapse
Are you located in the states?
canada, should it make a difference? in google?
klau1 said:
canada, should it make a difference? in google?
Click to expand...
Click to collapse
I would hope not. Unfortunately, so far my theory points towards a location restriction specific to Honeycomb devices.
No problems on my Transformer but a while back I had problems buying from my Adam. I went into my Google checkout account settings and just reentered the same credit card info and saved it. I was able to buy apps after that.
XL2001 said:
No problems on my Transformer but a while back I had problems buying from my Adam. I went into my Google checkout account settings and just reentered the same credit card info and saved it. I was able to buy apps after that.
Click to expand...
Click to collapse
Thanks for the tip. Tried that (and adding a completely different CC) and it didn't work.
I can however buy apps for my other two devices (G2 and Nexus S).
I bought my Asus Transformer TF101 from Hong Kong, now live in Malaysia, both Malaysia and Hong Kong are in the list that can buy apps, but appear that i'm same with you.
Just can view apps, appear "The item that you request are not found" bla bla...
Free apps can be use. no problem, btw, i have a Motorola Xoom with me too, same issues. Sad.... duh....
somehow my android phone can purchase apps, i turn to my web page android market, and i noticed that, due to i have 5 device registered to my google account, i can buy apps for my phones, but not for my device that dont have "CARRIER" bound with it. This makes our wifi only device cant purchase apps.
i have mailed google about this issues, but nothing yet, dissapointed, hopes anyone get some solutions. thanks.
Market Enabler, available on the Android Market. Buy the paid version for better features.
I had the problem that I couldn't purchase apps that were offered in a different currency than US$ with my AmEx. I had to use a different credit card (VISA) and then it worked.
I have the same problem, it started yesterday. I'm from Puerto Rico.
Suddenly, the quantity of available apps is much less... I can't find Adobe apps, Angry Birds games, Taptu, none of the Google apps!!
When I go to "My Apps" it only shows those installed apps that are still available to search on the market, but the others are not (even if they are currently installed, were installed before)
If I enable the Hotspot on the HTC EVO and connect the TF to it via WiFi, after re-opening the market, it can see all apps as before, including those in "My Apps" section. This happens because the IP provided by Sprint is USA based. Also, if the TF gets connected to the local router, then the market apps availability gets downgraded again...
So, this appear to be a location based issue... but, how it's possible that all those high profile apps that were available just days ago now are not? I did a factory reset today for troubleshooting... and now can't install Adobe Flash and those apps mentioned above
hotelmode said:
Market Enabler, available on the Android Market. Buy the paid version for better features.
Click to expand...
Click to collapse
Ya, market enabler, but, i have to get rooted, superuser, busybox in order to use that, right?
I would love just to only get rooted and continuing receive Asus OTA updates, can i?
I check and i found the is no way, please help.
Hi (Cant purchase apps in market)
Helo I am also from Puerto Rico Im currently using Samsung Galaxy i9000 (International version) Im currently facing with this error since some time now. I been looking on net since long ago day and night and nothing just crap and no answer from google. I tried froyo gingerbread and iCS version from Teamhacksung and nothing. I tried market enabler (both versions in market) i can see paid apps just well I can download the free apps just fine but in paid apps *the item you were attempting to purchase could not be found* Im getting piss off already before was working just fine.
Looking extensively on net i found this video http://forum.xda-developers.com/newreply.php?do=newreply&noquote=1&p=13888035 ---->error sorry http://www.youtube.com/watch?v=xDZtQWt_8TQ
Sorry is not in English but the guy is using something called Gae proxy that seems an alternative that let you buy the apps. Anyway, for me this no worked I tried several times and still it no let me buy the app or just the market no open. I tried via wifi/data plan (3g) and nothing. I did test with pal he has hero and career from usa and he can buy just fine. I tried with my boss who has Captive and Xoom both failed in market with the same error.
This is very disappointed situation that is taking too much already. I have several friends and ppl I know dropping android just because of that. If i keep having it I will do the same or keep forced to get pirated apps wich i no want.
Still waiting for any fix or google response.....
English not my primary language.
Market Enabler won't work on WiFi tablets
babyken said:
Ya, market enabler, but, i have to get rooted, superuser, busybox in order to use that, right?
I would love just to only get rooted and continuing receive Asus OTA updates, can i?
I check and i found the is no way, please help.
Click to expand...
Click to collapse
I can assure you that even if you're rooted and running non-stock ROM, Market Enabler will not help if you're on a wifi-only tablet. I've been trying to find a solution to this problem since the day I got my WiFi-only Transformer but to no avail. Without any development or hacking knowledge whatsoever, there's only so much that I can try.
What I've found out though is this. The wifi-only version appears to track your location differently than the 3G version such that Market Enabler won't work. I have tried VPN (either direct on device or sharing a VPN connection over WIFI, if that makes a difference at all...), I've tried some location spoofing apps. Force stopped the market app and cleared data and cache and trying the VPN and location spoofing again in various combos, unsuccessfully. Also tried turning off all location services. Tried Market Enabler of course and I have the paid version of that too.
What works though is if I'm in another country, and it's a market-supported country, I'd be able to purchase apps without doing anything extra. I can also buy apps through my phone which has Market Enabler working as intended and once purchased I can install the bought apps through the My Apps screen on my Transformer. This is my current workaround, but I'm still very much stuck when I need to buy tablet-only apps which I can't purchase from my phone. Similarly, I can buy apps from the android market website, but only those I can install to the phone and I won't be able to install direct to tablet unless it's a free app.
Note: I live in a non-market-supported country. I've had this problem since Honeycomb, and now I'm on ICS and also using the rebranded Google Play. This problem seems to apply to all WiFi-only tablets, not just the Asus Transformer.
The only reason why there doesn't seem to be much of an outcry on this is because people chiming in that they can buy apps when they live in a market-supported country, so people think the problem is solved.
I seem to be having this strange issue with google market.
if I go to my apps, I only (according to play store) 1 app installed which is nit the case. Secondly, play store seems to think I have never purchased an app, eg, I have purchased titanium back up pro, but the store is yet again asking me to buy it at 4.99 where as it would usualy state 'purchased' and download. Secondly on trying to repurchase it states there was an error with the wallet, i then receive 2 emails a charge mail, and a refund message.
when i log in to the the play store on the web, it clearly shows apps that i have purchased in my account history with no price and the word 'purchased' but if I navigate manually, using search, it will state a price and ask me to pay
also i am using the same google account, i only have one.
below is an image of the error
Same problem, after cleaning cache problem disappears with bringing new one, f*&king blank page! No installed apps nor purchased asking me to buy it again. "All apps" tab is empty too. Damn wtf is wrong lol..
what rom are you using buddy?
I have the same problem.
The Google Play Market support could not help yet.
I think it does not matter what ROM on phone, this is a google play bug.
Yea i suppose, but looking on google play, its not under any known issues :/ looks like it may be a while before its fixed.
I contacted the customer support.
They could not solve the problem yet
it seems that the lost connection between Google account and purchased apps.
I sent some screenshots in Google Play support and I hope that the problem will be solved.
I advise you to contact Google Play support: [email protected]
I think if there is a lot of posts about this issue, it will speed up the solution
phew glad to see I"m not the only one. I'm hit with this as well on THREE different androids (one of whom is stock unrooted so its not my fault rofl).
http://forum.xda-developers.com/showthread.php?p=24058132
I have also realized I am not getting application updates. its rare I go 3 days without a single update, maybe its because it thinks I have not purchased any apps lol
Any chances that your phone market local data is not yet synced properly with the google play ? I have seen that my apps (free or paid) is not listed out immediately right after I do a full wipe or flash a new rom with full wipe. But it will eventually show up itself after awhile with data/wifi connections. I personally didn't know how long it required to sync back but eventually they will appear back when I access the market again after I restored my personal data back.
By the way, did you guys try to check your account and performs a manual market sync in the Account settings section ?
yes yes and yes we've tried all the normal market fixes, downgraded market, uninstalled updates etc.
This issue is visible on multiple droids I own (including one unrooted stock) and on web market as well, its definitely server side
I'll check in on this thread too lol. I'm in exactly the same position. No response from google.
Google Play error
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
mgf8384 said:
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
Click to expand...
Click to collapse
It seems not the same problem. This is another google play problem...
This discussion about the problem when the purchased app not in app-list when I trying to download&install app, google play say that the app is not bought.
Google Play thinks I have not purchased any apps.
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
dude2k5 said:
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
Click to expand...
Click to collapse
I have them on my phone and not my tablet! I think it might be related to market version whether or not they disappear device side. Can only assume the newest versions of market/store download the list from the server, rather than locally. Play.google.com doesn't work for me either.
Kurisu87 said:
what rom are you using buddy?
Click to expand...
Click to collapse
XWLP2 4.0.3 stock for sgs2.. Web site is blank too so not rom related I think.
Sent from my GT-I9100 using XDA
I am also having the same problem after updating to OrDroid 1.7.5 from 1.7.3 hope this is fixed soon so I can install my apps from my backup.
I'm also have issues with my Galaxy S2 and Xoom
Same problem here with my Defy. I'm on CM7.2 Nightly build.
Just started having this problem a few moments ago on my Xoom. Cannot install any apps from the play market from my PC and keep getting server error when trying to access my apps on my xoom. Not checked my Galaxy S II yet... maybe a problem with Google?
Hello Forum Members...
I am Ex-pat living in Shanghai China & just 2 days back bought GT-P5110. Unfortunately, i did not investigate properly before buying & just within few minutes of usage i came to know that this Tablet is lacking Google Play, Google Map,, Google Talk, Photo Share to Picasa from Gallery & even S-Memo missing...!!! Its been shocking to me...as i am fan of Android devices because of these stock features only.
Without all these things, seems this tablet is nothing more than a Digital Photo Frame to me. I called Samsung Customer support in China, they simply says the Chinese Models are like this only.....they have some of their own Chinese replacements to cater all these features...so no Google niceness in this. My frustration turned more severe when i came to know that it does not support even Flash. I am unable to play any flash contents in stock browser also.
I tried following:
I transferred FileExpert apk file from my HTC Desire to Tab, installed it & luckily found there 1Mobile Apps. Now i at least start downloading some apps.
I downloaded Flash Player from 1Mobile Apps, installed it - but no use,
I downloaded then Google Chrome browser, Mobile Opera - None is able to run flash contents.
Even have Google Maps widget in stock widgets, but when i am moving it to home screen, its just not opening, no response at all...when tap, the screen black-out & then return to home screen.
I even downloaded Google Play apk file & installed it, this also can not open.
Reader Hub, Music Hub...all taking to Chinese contents....OMG...pls. save me.
All online ebooks need Flash player plug-in...so i am helpless on that front also.
I tried to select country Singapore, India, US etc. while opening Samsung Apps first time, but then while downloading any Apps from Samsung Apps, it just says your Samsung ID is not workable in this Country!! If i select country China, the all apps available there are in Chinese only & Samsung Apps interface also in Chinese!!!
Can some expert here advice me if there is some way out of this...? Rooting & clockworkmod will help? I actually dont want to do so at so early stage & me not to expert to do all these.
I really need Google Play Store, Google Maps, GTalk & is there any way to change the Inbuilt Reader & Music Hub contents to English, by changing the Location to some other country or some other trick?
How to link the Flash Player app with Stock or downloaded browsers?
Pls. help.....
either your tablet being modded by others or its duplicate coz i have same p5110 from china and its working great .....try doing factory reset it might solve the problem ...or if u know how to root and flash this rom http://forum.xda-developers.com/showthread.php?t=1722099 its performing well for my tab .....all the best !!!
I experienced the same thing with the P3100 I purchased earlier this week (I live in Beijing). The issue is that the Chinese government and Google don't like each other very much so Chinese models take this into account. What I did was install ClockworkMod Recovery, and then installed a stock version from Singapore or anywhere non-China of ICS 4.0.4. Worked like a charm more or less, though I still have issues accessing some free and all paid apps in Google Play.
There's a How-To at the top of the Galaxy Tab 2 7" Android Developmement forum that's helpful. Also search sammobile or elsewhere in this forum for the stock ICS 4.0.4.
YMMV.
Oddly my transformer lost the google play books and google play movie apps while traveling in Europe. My Galaxy Nexus was unaffected despite sharing the same wifi connections. I understand they aren't available in the market..but odd they seemed to vanish from the transformers GUI. I had to uninstall and reinstall them the first time I reentered a country they were available in.
Anyone with similar experiences internationally? Kind of annoying if you can't trust it to keep the video and books app if you take content with you...
Sent from my Galaxy Nexus using xda app-developers app
Lol that sucks...
Sent from my SPH-D710 using Tapatalk 2
amaddux said:
Oddly my transformer lost the google play books and google play movie apps while traveling in Europe. My Galaxy Nexus was unaffected despite sharing the same wifi connections. I understand they aren't available in the market..but odd they seemed to vanish from the transformers GUI. I had to uninstall and reinstall them the first time I reentered a country they were available in.
Anyone with similar experiences internationally? Kind of annoying if you can't trust it to keep the video and books app if you take content with you...
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
I'll let you know if any of this happens to me since I'll be traveling to Europe soon.
Last time I was over there I had an update come through on my NexusOne and the language got switched so every time I searched it was in another language. It really only affected Google properties for mobile web but it was really annoying and it took a while to fix it.
wolfman87 said:
I'll let you know if any of this happens to me since I'll be traveling to Europe soon.
Last time I was over there I had an update come through on my NexusOne and the language got switched so every time I searched it was in another language. It really only affected Google properties for mobile web but it was really annoying and it took a while to fix it.
Click to expand...
Click to collapse
Thanks, I'll be curious. It either happened in Belgium or Luxembourg. Since I traveled through several countries, I'm not completely sure. I noticed it in Luxembourg, but it could have happened in Belgium. I know it wasn't an issue in Germany or The Netherlands.
amaddux said:
Thanks, I'll be curious. It either happened in Belgium or Luxembourg. Since I traveled through several countries, I'm not completely sure. I noticed it in Luxembourg, but it could have happened in Belgium. I know it wasn't an issue in Germany or The Netherlands.
Click to expand...
Click to collapse
This will be interesting. I am doing a 12 day cruise starting in Barcelona on September first. Hope this isn't a product wide thing...
Wifi acess point connection issues
bmw4l1f3 said:
This will be interesting. I am doing a 12 day cruise starting in Barcelona on September first. Hope this isn't a product wide thing...
Click to expand...
Click to collapse
Did try to get to connect to a TP links based Acess point @ Beijing Marriott (exec room level flloor)
so when asked at F Desk they offered me rooms at non Exec Level ! NO !!
no such luck - TP links have a weird G freq as it seems not to comply with Int Stds etc
but funny enough the WIFI in the GOLD LOUNGE did connect
(saw acess point as DLINK)
I did get to G Store ( HK based ) just as Google Main page
Hope this is helpfull
amaddux said:
Oddly my transformer lost the google play books and google play movie apps while traveling in Europe. My Galaxy Nexus was unaffected despite sharing the same wifi connections. I understand they aren't available in the market..but odd they seemed to vanish from the transformers GUI. I had to uninstall and reinstall them the first time I reentered a country they were available in.
Anyone with similar experiences internationally? Kind of annoying if you can't trust it to keep the video and books app if you take content with you...
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
That's normal. I have just the app section because the rest is not available in my country. When I go to the UK though all the services appear.
There was once a app called market enabler. IIRC it brings the full layout back. If you want to buy something though you've to use a proxy.
Sent from my Galaxy Nexus using xda premium
Nebucatnetzer said:
That's normal. I have just the app section because the rest is not available in my country. When I go to the UK though all the services appear.
There was once a app called market enabler. IIRC it brings the full layout back. If you want to buy something though you've to use a proxy.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Yes, I understand the market changing to only have the available sections in that country is normal. That happened on my phone and tablet. The Play Books and Play Movies apps completely going away from the device, that only happened on the Transformer.
This gets worse and worse...
I'm in the US now, and after my last reboot, the Google Play Books app went away, and no matter what I do, it won't come back. I have the Books section in Google Play, but when I select it, it says I need the newest Books app. It takes me to the market page, but there are no buttons to install or uninstall. I tried side loading it, but it still doesn't show up in the menu, though it does make the Uninstall button show up for the market.
Any ideas short of doing a complete reset?
I also tried manually re-installing the last US blob file, but that didn't re-add Books.
I guess the difference between your tablet and your phone is that the phone has a SIM card that tells Android what country it actually belongs to. The tablet has no SIM and therefore must rely on WiFi geolocation for that purpose.
If Google Books is missing and you can't install it from the Market, it's probably disabled or frozen (same thing, different terms). Try opening the Settings app, select Apps, select the All tab, scroll to the bottom and see if Books is there. If so, select it and click the Enable button and you should be back in business. If it's not there, something really weird has happened...
firetech said:
I guess the difference between your tablet and your phone is that the phone has a SIM card that tells Android what country it actually belongs to. The tablet has no SIM and therefore must rely on WiFi geolocation for that purpose.
If Google Books is missing and you can't install it from the Market, it's probably disabled or frozen (same thing, different terms). Try opening the Settings app, select Apps, select the All tab, scroll to the bottom and see if Books is there. If so, select it and click the Enable button and you should be back in business. If it's not there, something really weird has happened...
Click to expand...
Click to collapse
As promised, I'm in Europe (Poland) and can begin to let you know what I'm seeing. I think the above quote MIGHT have something to do with it. I'm not sure of how your setup was @amaddux but, I'm completely on WiFi for now. I haven't seen a change and even the time was still GMT+5 (made for an interesting morning). Since this was all over WiFi everything is normal except for Play shows zl (local currency) for purchases.
Once I put a European SIM into my old phone (NexusOne GSM) and tether, it might change this. I'll keep you posted as I try different configurations and go to Germany.
firetech said:
I guess the difference between your tablet and your phone is that the phone has a SIM card that tells Android what country it actually belongs to. The tablet has no SIM and therefore must rely on WiFi geolocation for that purpose.
If Google Books is missing and you can't install it from the Market, it's probably disabled or frozen (same thing, different terms). Try opening the Settings app, select Apps, select the All tab, scroll to the bottom and see if Books is there. If so, select it and click the Enable button and you should be back in business. If it's not there, something really weird has happened...
Click to expand...
Click to collapse
Unfortunately, Books is not listed under All, either alphabetically or at the bottom, so I think I qualify under the "something weird has happened" clause so far.
The steps to get here as far as I remember are...
Movies & Books goes away after a week in Europe, while in Luxembourg, right after a visit to Belgium. Once leaving Luxembourg, in Germany, I'm able to uninstall both Book and Movies and re-install them, using the market. They both show up again. 5 days later, I'm in the US again, reboot, both apps vanish again. Movies I'm able to un-install and re-install and all is fine after a reboot. Books I'm unable to Uninstall. It shows up in the Market, but with no button. Side loading it make the Uinstall button appear in the market, but does not let it run on the tablet.
Update: I did find Books in the Play Market My Apps All tab. I Uninstalled it there, which then gave me the "Update" button. Once I updated it from there, it seems to be back. A quick reboot keeps it. So back to normal for now, just hoping this doesn't happen everytime I leave the country.
Ok, so I've been in Poland and Germany. Everything is working fine, books/movies/etc. It knows where I am since the cost of apps in Play change to local currency (zl) and search results need to translate. I've only been on WiFi networks though, not using a European SIM
wolfman87 said:
Ok, so I've been in Poland and Germany. Everything is working fine, books/movies/etc. It knows where I am since the cost of apps in Play change to local currency (zl) and search results need to translate. I've only been on WiFi networks though, not using a European SIM
Click to expand...
Click to collapse
Interesting. I was in Germany over a week with no issues also. It wasn't until either Brussels or Luxembourg that I had an issue with apps vanishing. I would bet on Luxembourg, since I only had access to "Apps" in the Market while there. Either way, everything is good for now.
amaddux said:
Interesting. I was in Germany over a week with no issues also. It wasn't until either Brussels or Luxembourg that I had an issue with apps vanishing. I would bet on Luxembourg, since I only had access to "Apps" in the Market while there. Either way, everything is good for now.
Click to expand...
Click to collapse
I was only in Berlin. Specific cities shouldn't have anything to do with it. At least, I don't see why they would....
Glad that things are back to normal for you though. :victory:
wolfman87 said:
I was only in Berlin. Specific cities shouldn't have anything to do with it. At least, I don't see why they would....
Glad that things are back to normal for you though. :victory:
Click to expand...
Click to collapse
They don't. It depends on the country.
Sent from my Galaxy Nexus using xda premium
wolfman87 said:
I was only in Berlin. Specific cities shouldn't have anything to do with it. At least, I don't see why they would....
Glad that things are back to normal for you though. :victory:
Click to expand...
Click to collapse
I should clarify, Luxembourg is a country, although it is also a city, but in this case the fact it is a country is what matters.
Going to SE Asia and downunder next week.
Let's see what's the story with Play there.
Getting ready for a lot of fun...
And stil w a i t i n g for JB!
amaddux said:
This gets worse and worse...
I'm in the US now, and after my last reboot, the Google Play Books app went away, and no matter what I do, it won't come back. I have the Books section in Google Play, but when I select it, it says I need the newest Books app. It takes me to the market page, but there are no buttons to install or uninstall. I tried side loading it, but it still doesn't show up in the menu, though it does make the Uninstall button show up for the market.
Any ideas short of doing a complete reset?
I also tried manually re-installing the last US blob file, but that didn't re-add Books.
Click to expand...
Click to collapse
I took at trip to the Dominican Republic and lost access to the TV Shows section (after I had already purchased and downloaded a bunch of TV shows no less!)
I tried EVERYTHING to get it fixed, but for some reason, every time I would uninstall and reinstall the app, it kept giving me the "DR" version (you can see what version is installed in the Settings menu of the particular App).
I ended up having to factory reset the device.
skola28 said:
I took at trip to the Dominican Republic and lost access to the TV Shows section (after I had already purchased and downloaded a bunch of TV shows no less!)
I tried EVERYTHING to get it fixed, but for some reason, every time I would uninstall and reinstall the app, it kept giving me the "DR" version (you can see what version is installed in the Settings menu of the particular App).
I ended up having to factory reset the device.
Click to expand...
Click to collapse
Had you tried clearing the data and cache or, uninstalling and reinstalling Play?
Hi
When I log into the Web version of the Google Play store, I see some applications that says they are installed on my phone, but in reality, they are not installed on my Samsung Galaxy S3.
Last year, my phone was out of service for 2-3 months (I had a spare cell), and I think this is the cause. When my phone crashed, I believe I had those applications listed in Play Store (web) installed at the time. After I finally came around at installing the stock ROM (Bell Canada), then these applications showed up.
Is there a way to re sync what I have installed on my phone (Google Play store android app) and the Web version of Google Play store?
Thank you for your help
Kentb71 said:
Hi
When I log into the Web version of the Google Play store, I see some applications that says they are installed on my phone, but in reality, they are not installed on my Samsung Galaxy S3.
Last year, my phone was out of service for 2-3 months (I had a spare cell), and I think this is the cause. When my phone crashed, I believe I had those applications listed in Play Store (web) installed at the time. After I finally came around at installing the stock ROM (Bell Canada), then these applications showed up.
Is there a way to re sync what I have installed on my phone (Google Play store android app) and the Web version of Google Play store?
Thank you for your help
Click to expand...
Click to collapse
I would suggest opening the play store app. Click the menu, and select my apps. Then select all. From there, by clicking the "x" next to uninstalled apps, you will remove any apps you are not using.