Hi all,
In first place, i dont want to by pass the rulles or trap ASUS waranty, but, what happended too me is almost not real
I've my ASUS TF300 tablet for 31 days.
All was good, i unlocked the bootloader, applied roms, all working, just wonderfull.
Yesterday night, i was playing angry birds before sleep, all fine, i put the tablet upside the desk in my room.
Today morning, i was going to turn on the tabled and ... OH MY GOD, the screen was craked\crashed\broken like a lighting bolt inside him !
No one touch the tablet during the night, just me at home, was not hot to broke the display, nothing ! I thought " this is not real, please! " .
But yes..it was real..without any explanation, my screen broked it self alone during the night.
Here in my country, i can just change the equipment on the next 30 days before purchase...it was on day 31...and the only solution is to sent it to ASUS for waranty.
But...yes..i unlocked the bootloader..so..as the disclairmer says in their application..no more any kind of waranty ! No no no ... this is not fair at all, the screen broked alone after 1 month, i did nothing to him, it was an bad unit from stock for sure !
In this case, i need to sent it to ASUS..but i'm sure that they will not replace the screen because of the unlocked bootloader.
I know that a unique identifier is sent to ASUS when i unlock the bootloader, but ..in this case, a screen, if the message of "this device is unlocked" is not there..maybe they not check it on the system and do the exchange...
Hunf..its not my day
Thank you...
Sorry to hear that, that sounds almost impossible.
I wouldn't worry about the whole bootloader unlock deal. When I had my prime and unlocked running Wookie, I had to send it into ASUS twice, one for glass breaking, and one for something else I can't remember. They never said crap, and repaired it even thought it took weeks upon end. I even got it back unlocked.
Just send it in, and hope for the best. There's not much you can do otherwise m8.
Chugger is right. Go ahead and send it in. Worst case scenario, they tell you they can't fix it because it's unlocked and send it back. No harm, no foul.
I concur with the above statements. Worse case, they won't fix it and you're out a few bucks from shipping.
Luckily for me, when mine fell off a table at work on to concrete, after owning it maybe two weeks, I sent it back to amazon saying it was damaged but not the packaging and requested an exchanged. Nothing has happened thus far. I had only rooted, which a factory reset undid. I had not unlocked.
Of course, that's an odd situation. I think someone either went into your room or something fell on it. Gorilla glass isn't suppose to break and it takes a lot to do so. That drop, nothing happened to the glass. The case got cracked and bent.
Interestingly, I was able to see the "The device is unlocked" text in the .apk file using a hex editor, so I'm just curious if it would be as easy as replacing that text with spaces so that the message would not be printed at boot-time?
I'm not sure if it's even worth trying it though since Asus keeps a record of your device serial number when you actually run the unlock tool - I certainly wasn't brave enough to try it! I would think that Asus would have coded the unlock tool in such a way that it's not that easy to "blank out" the message with a hex editor. But then again, I've seen stranger things!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
chugger93 said:
Sorry to hear that, that sounds almost impossible.
I wouldn't worry about the whole bootloader unlock deal. When I had my prime and unlocked running Wookie, I had to send it into ASUS twice, one for glass breaking, and one for something else I can't remember. They never said crap, and repaired it even thought it took weeks upon end. I even got it back unlocked.
Just send it in, and hope for the best. There's not much you can do otherwise m8.
Click to expand...
Click to collapse
Cracked screen=cid? They seem to have claimed that in more than a few instances. Good luck to you. Is there a charge if they look at it and want to charge for a repair that isn't cost effective.
Sent from my DROID RAZR using Tapatalk 2
Thank You for your comments,
Well, i sent it to ASUS yesterday...i just went to the store where i bought it and they'll send it for me.
They say that usualy ASUS will charge their price for repair but if that happens ill not acept and will sent it again from another store, maybe i can have some luck.
Well, this could take about 1 month, so...ill give you news back ASAP.
TY.
boydivalor said:
Thank You for your comments,
Well, i sent it to ASUS yesterday...i just went to the store where i bought it and they'll send it for me.
They say that usualy ASUS will charge their price for repair but if that happens ill not acept and will sent it again from another store, maybe i can have some luck.
Well, this could take about 1 month, so...ill give you news back ASAP.
TY.
Click to expand...
Click to collapse
Hi!
So, what happened? Did they repair it? I have almost the same situation, the back speaker is dead, have to send it in for warranty, with a unlocked bootloader..
Related
So I have a US Transformer, did the 4/23 OTA update a couple days ago. Everything works fine. Haven't even rooted yet because I was holding off for a little bit. Then today I was switching wallpapers, it rebooted, now it gets to the lockscreen and wont register finger touches So it's just stuck on the lockscreen. Haha. Currently searching the forums if anyone else has had this problem, but just wanted to rant.
Going through stock recovery, currently wiping data, hopefully it will restore to usable state **Crosses fingers**
I find it odd that you used so many smiles on such a horrible situation.
It's doubt it's bricked. Use the force power off method (10-12sec power button hold). Then wait 30 secs, restart (5-6 power button hold), then disable the lockscreen if it boots. Repeat this a few times, if still no joy RMA it.
doronster195 said:
I find it odd that you used so many smiles on such a horrible situation.
Click to expand...
Click to collapse
Eh it sucks yes, but I'm being hopeful something I try will work to fix it instead of sending it back to ASUS / returning it, and waiting 50 million years for a replacement.
stuntdouble said:
It's doubt it's bricked. Use the force power off method (10-12sec power button hold). Then wait 30 secs, restart (5-6 power button hold), then disable the lockscreen if it boots. Repeat this a few times, if still no joy RMA it.
Click to expand...
Click to collapse
How can I disable the lockscreen? It boots straight up to the lockscreen and it wont register any finger touches to unlock. Then if I press the power button, black screen and I have to force power off. I tried the stock restore method, vol down + power, press power up when prompted, then power up again, but it just ends with the android and (!) symbol, then reboots and begin cycle again, I tried it again just to make sure.
Haha. I think I'm going to ADB in, put in CWM and pray I can flash a ROM over that way. Was waiting to root, but I guess I might as well jump the gun now.
Have you tried attaching a mouse? Maybe the touchscreen is not working but with mouse you will be able to unlock the screen?
Magnesus said:
Have you tried attaching a mouse? Maybe the touchscreen is not working but with mouse you will be able to unlock the screen?
Click to expand...
Click to collapse
how do you attach a mouse without the keyboard dock? female/female usb adapter?
worminater said:
how do you attach a mouse without the keyboard dock? female/female usb adapter?
Click to expand...
Click to collapse
indeed
10char
Magnesus said:
Have you tried attaching a mouse? Maybe the touchscreen is not working but with mouse you will be able to unlock the screen?
Click to expand...
Click to collapse
Thanks for the tip, but I don't have the proper cables
But I had enabled USB debugging a while ago, so I think I'm going to try get this rooted, CWM flashed, and then I can flash a ROM on top and hopefully that will clear it up.
neilkarunatilaka said:
How can I disable the lockscreen? It boots straight up to the lockscreen and it wont register any finger touches to unlock.
Click to expand...
Click to collapse
You're right you cant then. That's not bricked, it's just faulty. Looks like the digitiser is kaputsky. Probably something as simple as a loose wire inside but in order to check you would have to open it up and that would invalidate your warranty of course. Bad luck man, that's defintely an RMA job.
Do you guys over in the US have different consumer laws to us in the UK, all this talk of RMA on a brand new product is slightly baffling.
Assuming you bought it over the counter from somewhere like Best Buy, why can you not just walk into the shop with it, put it down on the counter with your receipt and (politely) say, this is brand new, its knackered, please give me another one out of your stock room.
Even if it was mail order, return it and demand a replacement by return of post, or a refund. If they won't replace straight away get a refund, and then walk into Best Buy and get one.
Surely there is no need to be hanging around waiting for Asus to fix a product that is only a week old.
I will be picking up Transformer number three from Comet tomorrow, what they do with the faulty one is their business.
And I will continue to take them back until I get a good one.
Sent from my Transformer using Tappy Fingers
markteacher said:
Do you guys over in the US have different consumer laws to us in the UK, all this talk of RMA on a brand new product is slightly baffling.
Assuming you bought it over the counter from somewhere like Best Buy, why can you not just walk into the shop with it, put it down on the counter with your receipt and (politely) say, this is brand new, its knackered, please give me another one out of your stock room.
Even if it was mail order, return it and demand a replacement by return of post, or a refund. If they won't replace straight away get a refund, and then walk into Best Buy and get one.
Surely there is no need to be hanging around waiting for Asus to fix a product that is only a week old.
I will be picking up Transformer number three from Comet tomorrow, what they do with the faulty one is their business.
And I will continue to take them back until I get a good one.
Sent from my Transformer using Tappy Fingers
Click to expand...
Click to collapse
Most brick and mortar's do not have and have not had units, so taking them back isnt an option if you want a replacement. Since most people bought online, an rma to the etailer is the only option.
Update : Fixed
well, i rooted, flashed cwm, then flashed prime 1.2 on top of stock, and now it looks like everything works? no idea what the hell happened but now it registers my fingers lol. i guess mods can lock/delete this thread?
markteacher said:
Assuming you bought it over the counter from somewhere like Best Buy, why can you not just walk into the shop with it, put it down on the counter with your receipt and (politely) say, this is brand new, its knackered, please give me another one out of your stock room.
Click to expand...
Click to collapse
There are very few in stock, you can't just walk into most places and pick one up. The only option is to RMA back to Asus and wait some undetermined amount of time for a replacement.
After not using my tablet for about a week, I plug my tablet back in to charge, and when i check on it, the tablet, freaks out. It shuts itself off completely, and I felt that the area on the tablet where the ac adapter plugs in was really hot and the plug that went into the tablet actually burnt my finger it was so hot! And it smelled like something was burning...
Now the tablet will not boot past the Bird screen and it does not show any messages telling me what is wrong with the tablet. I can't boot into CMW, I can boot to APX mode but it doesn't connect to my computer.
I have no idea what to do if anyone has any ideas, shoot...
degree210 said:
Now the tablet will not boot past the Bird screen and it does not show any messages telling me what is wrong with the tablet. I can't boot into CMW, I can boot to APX mode but it doesn't connect to my computer.
Click to expand...
Click to collapse
The obvious thing would be to open the tablet up and look inside. If components are burnt, then send the tablet back to VS for replacement. If you can't see anything obviously wrong, then look through this thread. It has a kernel (1.1 bootloader only) which prints boot-up messages and going through them might tell us what's wrong.
The obvious thing would be to open the tablet up and look inside. If components are burnt, then send the tablet back to VS for replacement. If you can't see anything obviously wrong, then look through this thread. It has a kernel (1.1 bootloader only) which prints boot-up messages and going through them might tell us what's wrong.
Click to expand...
Click to collapse
Thanks for the reply!
Problem is that I'm on BL 1.2... And I can try a few things, but I figure without recovery mode or APX Mode, there isn't much I can do about that...
How much hardware is there to remove to get to the parts around the battery/AC Port? and should I maybe find a guide on how to take apart my tablet?
Should I plug it back in and see if it gets really hot again because right now it has no power and won't turn on at all?
Or should I see if there is a way for me to NVFlash so I can send it back to ViewSonic?
Send it back. The fact that the charger port is getting hot and that you smelt something burning is indicative of a bad hardware problem. You'll most likely end up sending it back whether we diagnose this problem or not.
And, I wouldn't worry about the custom ROM on the tablet. Other users have reported that VS doesn't really care about that sort of thing. Expect to be charged a small additional amount on account of it though.
And, I wouldn't worry about the custom ROM on the tablet. Other users have reported that VS doesn't really care about that sort of thing. Expect to be charged a small additional amount on account of it though.
Click to expand...
Click to collapse
I'm worried cause I was reading some previous posts on the subject of VS not replacing gtabs that were flashed, and they were very angry with ViewSonic for not replacing their tablet. It said the customer service being very annoying about people flashing different roms... I just want to make sure everything will go over smoothly...
Does anyone have an email address or a number that I can call for ViewSonic, I can't find it on their website? Thanks!
The Viewsonic G Tablet Support Line per the warranty card that came with my device is no longer working.
It was kinda tough to find, but phone is: (800) 688-6688
Good luck.
Thanks!
I have a G Tab that wont turn on either. Viewsonic gave me US Merchant's number to get it replaced.
310-228-4000
No one answered, and apparently option 1 for Customer Support doesn't even work. I was able to leave a message, but I have no idea who I left the message for!
Sent from my Transformer TF101 using xda premium
Guxx said:
I have a G Tab that wont turn on either. Viewsonic gave me US Merchant's number to get it replaced.
310-228-4000
No one answered, and apparently option 1 for Customer Support doesn't even work. I was able to leave a message, but I have no idea who I left the message for!
Sent from my Transformer TF101 using xda premium
Click to expand...
Click to collapse
Have you heard anything since?? I haven't had the time to call yet...
I resoldered the DC barrel charger and now it works fine. US Merchants called me with an RMA number 2 or 3 hours I left the voicemail.
Sent from my Transformer TF101 using xda premium
Ok, here's my problem. My sensation got water damage. I dried it. But the screen won't turn on. Backlight is not working. But when i turn the phone on it vibrates. Assuming that after the boot process i can hear the message alert like it recieved a message. Green light is also blinking. I can charge the phone. Charge light is also working. But since i can't see anything on the screen i can't be sure if evertything is working. I took the phone apart, lcd is soaked wet after all that drying. I know it because i tore the lcd apart. Anyway, my real problem is, i found a very cheap sensation with motherboard damage. I'm thinking of buying it and use my motherboard with it. But i can't be too sure if everything is alright with my motherboard. From what i can see nothing is burnt or anything on the motherboard. Since i tore the lcd apart and it's not connected, now the phone goes into bootloop from what i can tell from the vibration. And i didn't think about connecting the phone to the computer to see if it gets recognized. And now with the bootloop and everyhing plugging it to the computer is not an option anymore. What are your thoughts on this? Do you think I have a working motherboard? Do you think i should try my luck?
Sent from my Transformer Prime TF201
tongi said:
Ok, here's my problem. My sensation got water damage. I dried it. But the screen won't turn on. Backlight is not working. But when i turn the phone on it vibrates. Assuming that after the boot process i can hear the message alert like it recieved a message. Green light is also blinking. I can charge the phone. Charge light is also working. But since i can't see anything on the screen i can't be sure if evertything is working. I took the phone apart, lcd is soaked wet after all that drying. I know it because i tore the lcd apart. Anyway, my real problem is, i found a very cheap sensation with motherboard damage. I'm thinking of buying it and use my motherboard with it. But i can't be too sure if everything is alright with my motherboard. From what i can see nothing is burnt or anything on the motherboard. Since i tore the lcd apart and it's not connected, now the phone goes into bootloop from what i can tell from the vibration. And i didn't think about connecting the phone to the computer to see if it gets recognized. And now with the bootloop and everyhing plugging it to the computer is not an option anymore. What are your thoughts on this? Do you think I have a working motherboard? Do you think i should try my luck?
Sent from my Transformer Prime TF201
Click to expand...
Click to collapse
If you should try it depends on how much the broken phone costs. If it would cost you $200 then it's not worth it because the risk is too big.
If it would cost you $30 then it's absolutely worth a shot.
I'd say you have about a 40% chance of fixing it by combining parts from the 2 phones. So it's about how much you're willing to risk on a 40% chance.
It's gonna cost me about $100. And except the motherboard the phone is in perfect condition. Just like new. It feels like my motherboard is working fine. I mean i have all the indications that he phone is alive except the display. It charges just fine. Boots up. Even getting message indications. That's why i'm really hopeful. But of course i can't be sure 100% sure...
Sent from my Transformer Prime TF201
tongi said:
It's gonna cost me about $100. And except the motherboard the phone is in perfect condition. Just like new. It feels like my motherboard is working fine. I mean i have all the indications that he phone is alive except the display. It charges just fine. Boots up. Even getting message indications. That's why i'm really hopeful. But of course i can't be sure 100% sure...
Sent from my Transformer Prime TF201
Click to expand...
Click to collapse
I think you can get a replacement screen cheaper than $100
You're absolutely right. I replaced my screen while ago. My sensation was in a pretty bad condition. I also have to change the touch screen cuz it was popped up and part of it was unresponsive. Back cover was cracked. I also needed to replace that. My wifi was not working for a while. I believe wifi issues were software related but could never find a working solution to that. Tried every hboot, radio, rom, ruu avaliable to solve my wifi issues with no luck. It's gonna be like renewing the whole thing this way. And if I got this working, and start using it this way it's gonna give me a great satisfaction. ) I was mostly wondering if you guys think my mobo is fine...
Sent from my Transformer Prime TF201
tongi said:
You're absolutely right. I replaced my screen while ago. My sensation was in a pretty bad condition. I also have to change the touch screen cuz it was popped up and part of it was unresponsive. Back cover was cracked. I also needed to replace that. My wifi was not working for a while. I believe wifi issues were software related but could never find a working solution to that. Tried every hboot, radio, rom, ruu avaliable to solve my wifi issues with no luck. It's gonna be like renewing the whole thing this way. And if I got this working, and start using it this way it's gonna give me a great satisfaction. ) I was mostly wondering if you guys think my mobo is fine...
Sent from my Transformer Prime TF201
Click to expand...
Click to collapse
Again....40% chance the mobo is okay.
But if its not both your current broken phone and your new broken phone have value as parts devices on ebay. So you will be able to get some money to put towards a new phone if all else fails.
Sent from my HTC Sensation using xda app-developers app
From what I have gathered about motherboard issues. Once they're gone they don't even boot up. And even if they boot up mostly they won't stay on long time. Mine was on and charging for hours. Of course without the display. The guy who's selling the phone said during the update he run out of battery and phone was hard bricked. He took it to repair center and they screwed up his motherboard. That's what the second repair center told the guy anyways. His motherboard could also be fine, who knows. What I'm planning to do is, take my motherboard with me and try it on the spot before buying the phone. It would take me about 3 minutes to swap the motherboard anyways.
Just wanted to let you know that I saved my Sensation. Ordered the phone with the motherboard problem. Installed my motherboad and got it working. Thanks for your responses...
My transformer will not turn on. I used it a couple days ago but don't remember if I fell asleep or powered down. I went to turn back on this morning but there is no response. If I plug in the charger I can see the light come on. Also if I hold the power button it will give a quick vibrate after about 10 seconds. Has anyone else had this problem?
Its rooted and unlocked. Any help is appreciated, thanks in advance for your time.
I forgot to mention that there is nothing being displayed on the screen at anytime whatsoever...
cabo8243 said:
My transformer will not turn on. I used it a couple days ago but don't remember if I fell asleep or powered down. I went to turn back on this morning but there is no response. If I plug in the charger I can see the light come on. Also if I hold the power button it will give a quick vibrate after about 10 seconds. Has anyone else had this problem?
Its rooted and unlocked. Any help is appreciated, thanks in advance for your time.
I forgot to mention that there is nothing being displayed on the screen at anytime whatsoever...
Click to expand...
Click to collapse
Try cold booting it? Turn it off and then turn it on while holding the volume down button.
Try connecting it to your laptop, see if detects it???
Maybe its a software app thing?
rickymh19 said:
Try cold booting it? Turn it off and then turn it on while holding the volume down button.
Try connecting it to your laptop, see if detects it???
Maybe its a software app thing?
Click to expand...
Click to collapse
Already tried both. Problem is, is that there is no way to see if the device is even powered on... The battery meter on the screen doesn't even show up when its plugged in/charging...
Wow....that sucks.
If your computer doesnt detect it, then idk what you could do.... cuz if it did, then you could try to use adb to try and restarting t.
It sucks that its unlocked or i would have said to just contact asus to get it replaced.
Other than that, its hard to say...sorry man.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Mine did the same thing today. Hold down Power, Volume Down, and Volume Up for a few seconds to force a reboot. It got mine going.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Tried hitting the reset? It's in the little pinhole above the hdmi.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Held down power, volume down, and volume up at the same time.
Then tried the paper clip in the reset button by the hdmi input.
Then I tried both ideas again with the charger plugged in....
Frustrating. Unless someone has anymore ideas I may just try and send it in. Hopefully they cant tell if its been unlocked or not because nothing is being displayed..
cabo8243 said:
Held down power, volume down, and volume up at the same time.
Then tried the paper clip in the reset button by the hdmi input.
Then I tried both ideas again with the charger plugged in....
Frustrating. Unless someone has anymore ideas I may just try and send it in. Hopefully they cant tell if its been unlocked or not because nothing is being displayed..
Click to expand...
Click to collapse
You can't send to ASUS when you use unlock tool they get your S/N and save it in case something like this happens. The only way I can see around this would be if you bought it at a Best Buy. They maintain 1 year manufacturer warranties if you bought from them so you could feasibly take to geek squad/Customer service and say it just stopped working. They wouldn't have record that you unlocked the tab. You would most likely need the receipt or some confirmation you bought it there though. Good luck.
Sorry friend, seems like you are in real trouble. I had a very similar problem, my only solution was to exchange it:
http://forum.xda-developers.com/showthread.php?t=2203565
As you have unlocked yours, the warranty is no longer valid, and although Asus will fix it, you will have to pay to get it done. Since I'm on my second TF, and it even has had a problem that nearly bricked it, I am simply afraid to unlock it while still within the warranty period.
Might get lucky and see something with it connected to the HDMI port.
neo1738 said:
You can't send to ASUS when you use unlock tool they get your S/N and save it in case something like this happens. The only way I can see around this would be if you bought it at a Best Buy. They maintain 1 year manufacturer warranties if you bought from them so you could feasibly take to geek squad/Customer service and say it just stopped working. They wouldn't have record that you unlocked the tab. You would most likely need the receipt or some confirmation you bought it there though. Good luck.
Click to expand...
Click to collapse
Best buy does not honor mfg warranty they tell you to call asus.
I currently have a dead tablet as well.
lafester said:
Best buy does not honor mfg warranty they tell you to call asus.
I currently have a dead tablet as well.
Click to expand...
Click to collapse
They did with my TF201 and this guys TF700 just a month ago http://forum.xda-developers.com/showthread.php?t=2240970
They took back my TF201 in August last year. I was told by BB it was done under the manufacturers warranty. It really does depend on who you talk to and how you approach them with the problem. Several people had to try different BB stores until they found that one person working there that either knew HOW to do it or was willing to take it back.
I had the same problem. Tried all the ideas mentioned above. I then put it on the charger for a day and afterwards it just booted like nothing had happened.
(mine is not rooted or unlocked)
neo1738 said:
They did with my TF201 and this guys TF700 just a month ago http://forum.xda-developers.com/showthread.php?t=2240970
Click to expand...
Click to collapse
TF201 is a different tab and basically BB and asus came to an agreement to take them back. The guy in your link got lucky. Probably only got a trade because of the extreme nature of the defect. Fact is you cannot just go into BB and get a new tablet under mfg warranty.
flhthemi said:
They took back my TF201 in August last year. I was told by BB it was done under the manufacturers warranty. It really does depend on who you talk to and how you approach them with the problem. Several people had to try different BB stores until they found that one person working there that either knew HOW to do it or was willing to take it back.
Click to expand...
Click to collapse
Exactly.
Now for the good news. My tablet came back to life last night after 3 weeks of trying. It was totally dead and wouldn't even vibrate anymore. plugged it in and it actually tried to boot right away but then turned off. Let it charge for a few and tried again and it booted no problem. Battery % is now showing accurately and it has now been running fine for 12 hours.
My problem is I went out and got an HP envy x2 (win8) tab on saturday. Now to decide which to keep... I love the envy but the new quad cores are coming out this fall which should really make it a versatile little laptop. Just don't know if I can live with android now that I have a taste of full win 8.
lafester said:
TF201 is a different tab and basically BB and asus came to an agreement to take them back. The guy in your link got lucky. Probably only got a trade because of the extreme nature of the defect. Fact is you cannot just go into BB and get a new tablet under mfg warranty.
Exactly.
Now for the good news. My tablet came back to life last night after 3 weeks of trying. It was totally dead and wouldn't even vibrate anymore. plugged it in and it actually tried to boot right away but then turned off. Let it charge for a few and tried again and it booted no problem. Battery % is now showing accurately and it has now been running fine for 12 hours.
My problem is I went out and got an HP envy x2 (win8) tab on saturday. Now to decide which to keep... I love the envy but the new quad cores are coming out this fall which should really make it a versatile little laptop. Just don't know if I can live with android now that I have a taste of full win 8.
Click to expand...
Click to collapse
Wouldn't be a problem for me...Asus - Bye bye!:laugh:
I have received a RMA number and will send it in tomorrow. I will post what happens next when I get word from ASUS.
cabo8243 said:
I have received a RMA number and will send it in tomorrow. I will post what happens next when I get word from ASUS.
Click to expand...
Click to collapse
Any updates? My TF700 stopped turning on as well. Same recovery efforts, now waiting on the battery to drain. I unlocked/rooted for cleanrom (faster/better). Worked fantastic till last thursday and it refused to turn on in my college class. This could signal my exit from Android even though I have a lot of money invested in apps.
Impact9 said:
Any updates? My TF700 stopped turning on as well. Same recovery efforts, now waiting on the battery to drain. I unlocked/rooted for cleanrom (faster/better). Worked fantastic till last thursday and it refused to turn on in my college class. This could signal my exit from Android even though I have a lot of money invested in apps.
Click to expand...
Click to collapse
I recieved my tablet back from asus. Appears they swapped motherboards and i have a stock tablet again. No charges to me. Took about two weeks. Of course i will try and root/unlock again.
cabo8243 said:
I recieved my tablet back from asus. Appears they swapped motherboards and i have a stock tablet again. No charges to me. Took about two weeks. Of course i will try and root/unlock again.
Click to expand...
Click to collapse
Good to hear. Aside from the snappier response of cleanrom my biggest issue with the asus firmware was the waste of screen space on the home screen. It had like a 1" border all the way around that you can't put an icon in and that annoyed me the most of all. Been waiting the battery to go completely dead before I send it in just hoping that fixes it.
So it looks like I have a phone to return.
I had the winning bid for a Doubleshot. Got it today, turned it on (with a spare battery), no problem setting it up. No issues unlocking the bootloader as well. I then set the device up for Google Play, then I ran into problems.
I slid the keyboard out to register with Google, typed two letters, and the device turned off. I relocked the bootloader, and factory reset the device, still shuts off when I use the physical keyboard. I then (on a whim) tried every configuration when I first used the device (SIM card in, SD card out), still nothing.
I fear the flex cable is acting up already. Any other ideas? Anything I can do without tearing it apart (rather return it)? Would I get a hassle for having a re-locked device (should I even mention that part, or let them figure it out - would rather be without my money because they wouldn't take it back than be without both because I neglected to mention before - not that it would be a software issue)?
Thanks in advance.
Unlikely they'd ever notice that you tried unlocking the bootloader and it sounds like they tried to pawn off a failing doubleshot on you so i guess you don't have to feel bad about returning it modded, especially because any warranty it may have had definitely expired a long while ago.
just don't tell eBay because they will likely side with the seller if you let them know you did any modding, even if it was fully reversed.
Ziida said:
Unlikely they'd ever notice that you tried unlocking the bootloader and it sounds like they tried to pawn off a failing doubleshot on you so i guess you don't have to feel bad about returning it modded, especially because any warranty it may have had definitely expired a long while ago.
just don't tell eBay because they will likely side with the seller if you let them know you did any modding, even if it was fully reversed.
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Thanks Ziida. I don't know if I would call it fully reversed, because HBOOT now says "**RELOCKED**" instead of "**LOCKED**". That's the tell if the ever look for it.
I didn't say anything in case they would make a big deal of it. It's a hardware issue anyway, but if they were willing to pawn off a failing Doubleshot, then it wouldn't be much of a stretch to claim modding caused the failure.
Ah well, it is en route back to them now. And I had another eBay special months ago that I noticed failing after unlocking (couldn't hear the caller) - and they gave me a fuller refund (covered the cost of the return shipping) than these guys - so I'm fretting over nothing.
UPDATE: The phone has been returned, and I got the refund for the phone. What irks me though is although their policy says full refund, I didn't get the cost of shipping (to me) returned as well. I complained about this, and so far no response as to the reason why. Considering almost half the cost went toward shipping the thing forth and back, I may have been better off keeping the broken thing (not using the physical or trying to fix it myself) than have nothing to show for it.
As much as I want to leave their eBay username here as a warning, I think to myself (through this experience) ah well, such is life (although nothing would prevent me from answering if I got a PM).