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[Q] Sensation randomly turns off (wrong battery calibration?)

Hi guys,
I somehow thought that calibration of my battery should be at a very low battery level (3 percent), and after that I've got some problems with my battery.
My phone now randomly turns off, even when the battery isn't empty. Often it's possible to just turn it on again with the power button, and when it's booted, it's all normal again. But sometimes it thinks the battery is at 3% (or some other low value) while before it turned off it was on (for example) 50%. When I reboot then (by myself), my battery widget shows it's at 50% again.
I recalibrated my battery afterwards a couple of times (this time at 100% battery), but it still turns off randomly, so one good recalibration (including the full discharge) isn't really possible, because my phone turns off.
Is my battery completely dead and should I order a new one? Or maybe it's possible to use somebody's batterystats.bin file? Or is there any other fix?
Thanks in advance

I'm having this same issue. Posted in general Sensation last night but haven't gotten any replies. Hopefully someone can figure it out.

Did you flash a custom kernel? Unity v8 is doing the same thing for me during certain processes, so I went back to v7. Works like a charm
Sent from my HTC Sensation Z710e using XDA App

Mine have happened on stock kernels.

Nope, I've never flashed any custom kernels. If anybody knows something, please let us know

have you tried wiping your battery stats?

Either wipe stats like he said or try battery calibration. Make sure battery is fully charge if you can before using it. Link here> http://forum.xda-developers.com/showthread.php?p=16415095 or just search battery calibration on market.
Sent from da(Bomb)Cdtdroid Pd3 Neon Rom / Htc Sensation Z710e

i had same problems, i uses battery calibration, recovery option wipe batt stats.
i reflashed stock kernal and since then no problems at all.
iv gone from 4 hrs batt life bk to 16

Got the same probs. Using ardhd 3.0.1 with stock. Had the same problems on previous roms. Haven't gotten any replies either. I've tried wiping my battery stats when fully charged, didn't help. Wondering if I should try to revert to stock and see if it disappears.
Any of you guys hade any luck fixing this?
Sent from my HTC Sensation Z710e using XDA App

Defectus said:
Got the same probs. Using ardhd 3.0.1 with stock. Had the same problems on previous roms. Haven't gotten any replies either. I've tried wiping my battery stats when fully charged, didn't help. Wondering if I should try to revert to stock and see if it disappears.
Any of you guys hade any luck fixing this?
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
I just recently experienced this issue as well with stock Rom with perm root. I switched to ardHD 3.0.3 and haven't had issues yet...will report if there is anymore issues with new setup.

I went back to complete stock 3 days ago. Stock ruu and s-on. Was fine the first day and yesterday. But tonight it started up again. I'm debating if I should just buy an extended battery or go to tmobile and hope they'll exchange my phone even tho its past 30 days
Sent from my HTC Sensation 4G using XDA App

hmmm...thats curious, the only time i ever experienced something even remotely close to that was when i was running stock w/ android 2.3.3, it didnt seem to like our hardware very much

ctscloud said:
I just recently experienced this issue as well with stock Rom with perm root. I switched to ardHD 3.0.3 and haven't had issues yet...will report if there is anymore issues with new setup.
Click to expand...
Click to collapse
I'll also try with ardhd 3.0.3. If that fails it's s-on and off to htc for warranty
Sent from my HTC Sensation Z710e using XDA App

A new battery solved it
Sent from my HTC Sensation Z710e using XDA App

So I got myself a Sensation XE at the weekend, left it saturday night, was off Sunday morning. Left it Sunday night, was off this morning.
So I'm assuming I have the same issue as you guys have been having.
Is there any way to fix it without rooting/flashing or buying a new battery?
As if I need to do any of those, I might as well just send it back for a replacement. Which I don't really want to do as it'll take days/weeks.
Thanks!

When I contacted htc about the problem they just sent a new battery. I didn't have to return the phone
Sent from my HTC Sensation XE with Beats Audio using XDA App

You must have spoken to an agent in a good mood, the one I got told me to send it back to the service provider.

Bummer. I bought mine without a contract. I said that I tested with another battery that I borrowed from a friend and that worked fine. Try that
Sent from my HTC Sensation XE with Beats Audio using XDA App

hey there.
I have exactly the same issues.
Tried out buying a new battery like the Anker Battery 1900mAh.
This worked absolutely fine for about 2 weeks.
But now im having the same problems again.
Now i ordered this Mugen Power 1800mAh Battery.
Hopefully resolving that problem now for good.
I will report as soon i tested the Bat for a few weeks.

holy thread necromancy batman!

MY particular sensation powers off for reboot and is generally wonky

Regardless of rom, hboot, etc, it does this intermittently. Has anyone else experienced this??
Sometimes power off goes to sleep of death and requires battery pull. Sometimes reboot turns it off. Even all stock it did this.
Very strange.
Sent from my HTC Glacier using XDA Premium App

Everything is great for me. Guess I lucked up cause mostly all the gripes I see here I don't have those problems.

Phateless said:
Regardless of rom, hboot, etc, it does this intermittently. Has anyone else experienced this??
Sometimes power off goes to sleep of death and requires battery pull. Sometimes reboot turns it off. Even all stock it did this.
Very strange.
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Duff device, take it back and get it replaced.
You shouldn't have to put up with a device that doesn't work as it's meant to.
The more people who return faulty items, the more pressure there is for HTC to improve their quality control and so get the factories to improve their game.

I have the same problem. It looks like faulty devide, after 6 phones from htc this is the first one having issues for me

Happened to me too, I went ahead and asked for help here on xda..... Nobody answered to my questions, so regardless of Rom, kernel the phone was constantly dying on me whenever I needed it the most.
I bought a battery from eBay, one with a 1900 mAh, it's branded Anker.....put it in the phone and since then NO MORE PROBLEMS.
Now I don't know if this is the case for you, but I think that 12 dollars its not too much to invest to try.
Good luck to you
Sent from my HTC Sensation Z710e using XDA Premium App

Thanks for replies. Currently running the OEM 2.3.4 ota with root and bloat frozen, doing ok for now.
If problem comes back I'll warranty it. This is becoming a pattern with HTC...
Sent from my HTC Glacier using xda premium

many people (including me) affected....
find here
http://forum.xda-developers.com/showthread.php?t=1239560
http://forum.xda-developers.com/showthread.php?t=1154433

Phone crash with camera flash

I've noticed that when I take a picture with my inspire 4g, with the flash turned on, the entire phone shuts down right away, but when it's turned into automatic, it works fine, has anyone else has this problem, or know of a solution?
Sent from my Inspire 4G using xda premium

Need a few more details. What ROM, mods,etc. Folks here like to help, but we need to know what you may have modded on the phone.

I'm running stock 2.3.3, rooted, but no custom roms.
Sent from my Inspire 4G using xda premium

trashbag said:
I'm running stock 2.3.3, rooted, but no custom roms.
Sent from my Inspire 4G using xda premium
Click to expand...
Click to collapse
That's odd. I have never heard of that on a stock ROM. But maybe someone else here has. Good Luck

You have a bad or shorted flash led.
Sent from my Desire HD using Tapatalk

I can use other apps that use the flash, like tazer, and flashlight...
Sent from my Inspire 4G using xda premium

trashbag said:
I can use other apps that use the flash, like tazer, and flashlight...
Sent from my Inspire 4G using xda premium
Click to expand...
Click to collapse
You should try wiping everything and installing a custom Rom or a rooted stock Rom and see if problem persists, could be a software issue. There are plenty of stock rooted gb Roms buried a few pages back in dev forum.

Check my sig. Stock roms. There is a rooted gingerbread PD98img, stock. I think it's the 3rd one,iirc.

With the phone plugged into the charger take a pic with flash on and see if your phone resets. Could be a battery issue.

Agoattamer said:
With the phone plugged into the charger take a pic with flash on and see if your phone resets. Could be a battery issue.
Click to expand...
Click to collapse
It worked fine when plugged into the charger, should I get a new battery?
Sent from my Inspire 4G using xda premium

trashbag said:
It worked fine when plugged into the charger, should I get a new battery?
Sent from my Inspire 4G using xda premium
Click to expand...
Click to collapse
That would be my recommendation. If you knew someone with another inspire you could try their battery. Actually your battery should be under warranty. If your phone is stock looking then you could probably take it to an ATT store and let them check it out and get 1 for free. Or even a call to 611 ATT support might get you a new battery for free. Just tell them it won't hold a charge and the flash causes your phone to reboot and you tried a friends battery and it fixed the issue. ATT has very understanding customer support.

It definitely sounds like a battery issue. I had a very similar issue. My phone would shut off at random times, and one thing that caused it was the camera flash. I picked up a new HTC battery on eBay for like $14, and it runs like a dream! If you cant fork over the money for the HTC brand battery, there are lots of cheaper chinese batteries for like $2 a piece. They would be good to just test and see if the battery is the issue if you cant find a buddy that could let you use a battery for troubleshooting, before you buy an HTC battery.

Absolutely! the same thing happened to me a few weeks ago. A new battery solved the issue. If you have a warranty/protection plan call up At&T and they'll take it from there.

Man, I love forums! I was just having this problem this week! I guess my brutal punishment to my battery over Winter break has cost me (I was running the phone down to 0% multiple times a day). Time to get a new battery.
- Jim

Digging into the problem
I was going crazy with this problem! I wonder now what is the problem with the battery, because mine it seems like it keeps current like a good battery. Does anyoane has any "hardware-electrical" explanation?
Anyway, at least I have one solution and I am partially happy with it.

and18old said:
I was going crazy with this problem! I wonder now what is the problem with the battery, because mine it seems like it keeps current like a good battery. Does anyoane has any "hardware-electrical" explanation?
Anyway, at least I have one solution and I am partially happy with it.
Click to expand...
Click to collapse
I'm assuming when you say it "keeps current" you have been using a current widget. The camera flash puts a heavy load on the battery. On an older battery, it may look like it's fine at idle or doing simple tasks, but it can no longer handle the tough tasks.

Should I say BYE to this battery?

Hi, its been a year since I am in this rooting process and changing Roms and kernels but for few days i'm noticing an issue not only on VIPER 1.60 (currently using it) but also on others. My phone takes long time to charge and the battery bar is all messed up. Shows different readings before and after restart and all the battery just drains with speed of light? Need advice, thanks
Sent from my HTC Sensation Z710e using xda premium

As a last step before getting a new battery, probably you could try placing a paper card or credit card between the battery and the back cover to see if there is an issue with battery positioning. I resolved similar issue with my phone this way.

If your battery is draining that fast, yes I would definitely look into buying another. My stock battery was awful, finally I broke down and got another, I'm very glad I did! It makes a big difference to have a good extended life battery! If I we're you, yes I would by another battery. Hope this is helpful. Best wishes.

badguyyyy said:
Hi, its been a year since I am in this rooting process and changing Roms and kernels but for few days i'm noticing an issue not only on VIPER 1.60 (currently using it) but also on others. My phone takes long time to charge and the battery bar is all messed up. Shows different readings before and after restart and all the battery just drains with speed of light? Need advice, thanks
Sent from my HTC Sensation Z710e using xda premium
Click to expand...
Click to collapse
Sometimes the problm is with the machine inside the phone. If that machine is malfunctioning then it will also make your new battry dead.
So confirm it first.
Sent from my LT26i using xda premium

I had a similar issue, my battery wouldn't charge past 80%. I tried wiping my battery stats and everything, try the battery in a different phone if you can. I bought the 1900 MHA Anker on amazon. I get 6-12 hours more out of this battery than I did with my stock because it was so beat. Good Luck

Thanks everyone I will get new one ASAP and I think hardware except battery is sound
Sent from my HTC Sensation Z710e using xda premium

Charge your battery to 100%, reboot to recovery, wipe battery stats, and reboot.

Tried 100 of times but I think no luck I have been doing this for so many ROMs
Sent from my HTC Sensation Z710e using xda premium

[FIX][CASE MOD] Fixing all the Random Reboots!

Hi,
All credit goes too firosemp!!
I have just opened a new topic because the random reboots affect so many people.
In this video you will find the solution:
Thank you for this great XDA forum!

I don't thinks so.
My battery phone is definitely.
Sometimes, my phone is turned off when in the bag

qmha said:
I don't thinks so.
My battery phone is definitely.
Sometimes, my phone is turned off when in the bag
Click to expand...
Click to collapse
But I think so. Every ROM especially Android1-7 4.3 and Vipers JB Rom is super stable now.
Give it a try!!
For me this was the best MOD (beside the MMS build.prop MOD for Vodafone Germany) ever.

how old are you 10 ? I did those tricks to nokia 3310 but now I know that the absolutly fix is gsm service... and when you say random reboots this is't about the hardware is about software...

Insecret said:
how old are you 10 ? I did those tricks to nokia 3310 but now I know that the absolutly fix is gsm service... and when you say random reboots this is't about the hardware is about software...
Click to expand...
Click to collapse
nokia 3310!
what did you remember mate?
old times and common trick
everybody were using that trick
but in most cases it works now with random reboots
when the battery doesn't fit correctly with the pins and loses connection with them

Insecret said:
how old are you 10 ? I did those tricks to nokia 3310 but now I know that the absolutly fix is gsm service... and when you say random reboots this is't about the hardware is about software...
Click to expand...
Click to collapse
I dont understand you. This fix is for fixing random reboots. Its not too hard to understand.
Maybe you are too young...

Hi guys, I jsut want to share my experience about random reboots...For about 4 month I had this problem with every rom I tried, changed battery but nothing so I sent my device to HTC and they changed motherboard; when they sent it back, problem wasn't solved but after a couple of week I had a clean install of inspiration without restoring my backups via TitaniumBackup (I erased them)...since then no more random reboots with any rom I tried...I just want to say that if this hardware method doesn't fix reboots, consider corrupted app backups

Had random reboots either, by replacing the battery with was 2 years old with an anker suddenly the problems dissapeared all. This trick shouldn't help really but yeah thanks.

Imho, the whole topic should be renamed or removed.
Sent from my portable Tianhe-2

padvou said:
Imho, the whole topic should be renamed or removed.
Sent from my portable Tianhe-2
Click to expand...
Click to collapse
Or atleast moved to Sensation General, lol

I can confirm this fix. After putting little piece of paper behind the battery - reboots stopped

trantium said:
Had random reboots either, by replacing the battery with was 2 years old with an anker suddenly the problems dissapeared all. This trick shouldn't help really but yeah thanks.
Click to expand...
Click to collapse
It really does help in some cases.. Like rzr said, improves the connection between battery & pins.
But it doesn't take a genius to figure out something like this >.>

Nicx59 said:
It really does help in some cases.. Like rzr said, improves the connection between battery & pins.
But it doesn't take a genius to figure out something like this >.>
Click to expand...
Click to collapse
Guys my battery is draining out very fast in any ROM
And when i restart my phone the battery percentage goes higher and drain very fast wod should I do
Sent from my HTC Sensation using xda app-developers app

srikanth_gadde said:
Guys my battery is draining out very fast in any ROM
And when i restart my phone the battery percentage goes higher and drain very fast wod should I do
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
+1
Wysłane z mojego HTC Sensation Z710e za pomocą Tapatalk 2

srikanth_gadde said:
Guys my battery is draining out very fast in any ROM
And when i restart my phone the battery percentage goes higher and drain very fast wod should I do
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
Buy an Anker battery, especially if your stock one is ~2 years soon.
Also adjust CPU clock speeds and use apps like Greenify.

Stop flooding the development thread !
u got the General and the Troubleshooting
but this one is Fu&^%$ Sacred

I confirm it worked for my Sensation 4G with even Anker 1900mah. Months ago I used original battery then had random reboots. I bought the anker 1900mah battery, the problem went out a couple of days ( maybe because Anker is a bit bigger than original battery), however later it returned... so I searched for many solution and saw this... I tried with my anker and now for 6 months I have had no more random reboots...
Sent from Bác Sĩ Hai Súng using iPhone 5s 64GB!

I had my Sensation XE sent in for repairs (Volume button fell off). The shop lend me a Sensation XL. That thing had crazy random reboots. And I fixed it by wedgeing in a piece of folded paper between the battery top and the phone. Only because you could almost slide the battery around in its "seat".
Now I have an unorginal battery for my Sensation. Its a little bit taller and wider, I almost have to force it in. Thats way im sure the few reboots I have are kernel / rom related.
Sent from my Sensation using xda app-developers app

I've had some random power off, I suspected it's battery probelm because the phone didn't reboot, it just shut down. I've put a little piece of paper between the battery and the housing several days ago and it didn't happen since. Simple but effective, at least for me.
Sent from my HTC Sensation XE with Beats Audio Z715e using xda app-developers app

OK, I understand, BUT why such a topic in a development section?