Hey Guys I have a question, Last night my One X suddenly powered off while browsing the internet now it won't turn on and no led lights come on when it's on the charger computer won't recognize it, It's just dead in the water left it on the charger overnight and still nothing. So my question is has anyone had any experience with HTC and their warranty with the one x? I can't go through at&t because not even 5 days ago I switched to straight talk after buying out of my contract with them so I don't have Their insurance anymore and I was in the middle of looking for insurance online through a 3rd party so I didn't have that either. I know HTC is "supposed" to have a 1 year warranty on the product but most people I see here get it replaced through at&t.
Have you held power button down for at least 10 seconds since talking off charger this morning by chance?
WR
Burnt off a Beast CleanRom-V @ 2.1
WarRaven said:
Have you held power button down for at least 10 seconds since talking off charger this morning by chance?
WR
Burnt off a Beast CleanRom-V @ 2.1
Click to expand...
Click to collapse
Yeah, Power Down For 10 Second's Holding volume down plus power to get into bootloader, Connecting to usb and holding down buttons tried all of them still nothing just dead.
efan0388 said:
Hey Guys I have a question, Last night my One X suddenly powered off while browsing the internet now it won't turn on and no led lights come on when it's on the charger computer won't recognize it, It's just dead in the water left it on the charger overnight and still nothing. So my question is has anyone had any experience with HTC and their warranty with the one x? I can't go through at&t because not even 5 days ago I switched to straight talk after buying out of my contract with them so I don't have Their insurance anymore and I was in the middle of looking for insurance online through a 3rd party so I didn't have that either. I know HTC is "supposed" to have a 1 year warranty on the product but most people I see here get it replaced through at&t.
Click to expand...
Click to collapse
You can call HTC and they will have you mail it away (to Texas I think if you are in the US). If they determine it is their fault, they will fix the phone. If they determine it is not their fault, you have to pay them like $50 for them to mail the phone back.
efan0388 said:
Yeah, Power Down For 10 Second's Holding volume down plus power to get into bootloader, Connecting to usb and holding down buttons tried all of them still nothing just dead.
Click to expand...
Click to collapse
You held jut the power button right?
Not with volume down.
If so, disregard an call HTC.
WR
Burnt off a Beast CleanRom-V @ 2.1
I would assume that HTC would replace your phone no problem, they may make you do some troubleshooting steps but it's worth it for a new phone.
Sent from my Speak and Spell
danny39 said:
I would assume that HTC would replace your phone no problem, they may make you do some troubleshooting steps but it's worth it for a new phone.
Sent from my Speak and Spell
Click to expand...
Click to collapse
Yeah, I can already tell this is gonna be a Pain in the ass HTC keeps telling me to contact at&t since it's a branded phone from them. At&t says since I bought out of my contract it's Htc I need to talk to. Round and round we go.
Make sure you have a back up phone. HTC service is very slow moving. Their phones are repaired by a third party and they have very little access to progress information. You're looking at 3 weeks minimum.
I went through hell with them when my one x gsm broke.
Don't let them tell you they don't have anything to do with the att one Xl...they sent me the one I have now after waiting for 2 months for them to repair my one x gsm
Sent from my One X using xda premium
nooomoto said:
Make sure you have a back up phone. HTC service is very slow moving. Their phones are repaired by a third party and they have very little access to progress information. You're looking at 3 weeks minimum.
I went through hell with them when my one x gsm broke.
Don't let them tell you they don't have anything to do with the att one Xl...they sent me the one I have now after waiting for 2 months for them to repair my one x gsm
Sent from my One X using xda premium
Click to expand...
Click to collapse
I'd be happy for them just to take the phone at this point. There telling me pretty much its at&t's problem and at&t is telling me it's HTC's problem. It has started to try install new devices when plugged into my computer now though. It's trying to install qhsub_dload mode driver and usb_input. So I dunno whats going on. I didn't flash anything and it was running perfect then just bam so Guess I'll just keep working on HTC.
qhsub_dload is called download mode, and its a real bad sign. It means everything is gone, including hboot. Its not easily recoverable, and you probably wouldn't be able to do so. And it might be a straight out hardware failure, anyway. If its not bootloader unlocked or anything, its not worth you messing around with anyway, since you can just get a repair or replacement by warranty.
redpoint73 said:
qhsub_dload is called download mode, and its a real bad sign. It means everything is gone, including hboot. Its not easily recoverable, and you probably wouldn't be able to do so. If its not bootloader unlocked or anything, its not worth you messing around with anyway, since you can just get a repair or replacement by warranty.
Click to expand...
Click to collapse
It is bootloader unlocked but if they can't even boot it up I doubt they would be able to tell? Just weird that it happened like I said I didn't flash anything it just shut down in the middle of internet browsing. So I don't know how everything got erased.
efan0388 said:
It is bootloader unlocked but if they can't even boot it up I doubt they would be able to tell? Just weird that it happened like I said I didn't flash anything it just shut down in the middle of internet browsing. So I don't know how everything got erased.
Click to expand...
Click to collapse
True, they can't tell on the phone that its BL unlocked, if it can't be powered on at all (even hboot). But unless you used the IMEI spoof BL unlock method, you had to submit your IMEI to HTC to get the unlock token. Now whether they actually keep a record of that, and will hold it against you, is another question.
From your description, it doesn't sound like anything you did. My gut feeling its a straight out hardware failure.
Related
Hi Guys,
I was installing some games on market and all of a sudden, the phone freeze. I removed the battery and now it's dead. It will not power on at all. What could have happened to the phone?
Removing the battery often causes damage to eMMC on our device, there are multiple threads on that matter. If it doesn't boot at all just send it for warranty repair.
Sent from my HTC Desire S
Evilmystic said:
Removing the battery often causes damage to eMMC on our device, there are multiple threads on that matter. If it doesn't boot at all just send it for warranty repair.
Sent from my HTC Desire S
Click to expand...
Click to collapse
Holy Moly... I bought this phone from Singapore. HTC Australia does not honor warranty on handsets purchased overseas.
jazzaddict said:
Holy Moly... I bought this phone from Singapore. HTC Australia does not honor warranty on handsets purchased overseas.
Click to expand...
Click to collapse
Check this thread to test whether your chip is really fried or not:
http://forum.xda-developers.com/showthread.php?t=1150917
Guerde said:
Check this thread to test whether your chip is really fried or not:
http://forum.xda-developers.com/showthread.php?t=1150917
Click to expand...
Click to collapse
there's really nothing I can do, it will not power on at all. Can run adb to do any troubleshooting. I mean if the phone freeze, what can be done other than removing the battery?
I don't have any custom ROM running on it, but I did S-OFF it with XTC clip months ago
jazzaddict said:
there's really nothing I can do, it will not power on at all. Can run adb to do any troubleshooting. I mean if the phone freeze, what can be done other than removing the battery?
I don't have any custom ROM running on it, but I did S-OFF it with XTC clip months ago
Click to expand...
Click to collapse
The best way to reboot a not responding phone is connecting it to pc and running "adb reboot" command.
Sent from my HTC Desire S
Try the vol up + vol down + power hard reset..it helped..at least for me...
Sent from my HTC Desire S using XDA App
monkey21stc said:
Try the vol up + vol down + power hard reset..it helped..at least for me...
Sent from my HTC Desire S using XDA App
Click to expand...
Click to collapse
this works for me too, but i dont think it works for others. im not sure.
monkey21stc said:
Try the vol up + vol down + power hard reset..it helped..at least for me...
Sent from my HTC Desire S using XDA App
Click to expand...
Click to collapse
I wish I've known this earlier. Do you think I will get charged GST (consumption tax) if I send this back to HTC Singapore for RMA. Stuff above S$400 will get taxed.
jazzaddict said:
I wish I've known this earlier. Do you think I will get charged GST (consumption tax) if I send this back to HTC Singapore for RMA. Stuff above S$400 will get taxed.
Click to expand...
Click to collapse
Hmm i'm not too sure though. You can try contacting the service center in Singapore. I believe the shipping fees will be taxed but not the repairs if covered under warranty.
Sent from my HTC Desire S using XDA App
thanks for this information mate
Seems to be the common ingredient to a brick. I'm in the same shoes. The only Desire S's in Australia is with friggin' Telstra, so we all have to resort to buying overseas. I just hope I'm never in your situation, but I probably will.
Are you going to send it overseas for repairs? Keep us posted mate.
Seems to be the common ingredient to a brick. I'm in the same shoes. The only Desire S's in Australia is with friggin' Telstra, so we all have to resort to buying overseas. I just hope I'm never in your situation, but I probably will.
Are you going to send it overseas for repairs? Keep us posted mate.
decoyknox said:
Seems to be the common ingredient to a brick. I'm in the same shoes. The only Desire S's in Australia is with friggin' Telstra, so we all have to resort to buying overseas. I just hope I'm never in your situation, but I probably will.
Are you going to send it overseas for repairs? Keep us posted mate.
Click to expand...
Click to collapse
Yeah, you're right about this. What's point about handset exclusivity? It's an anti-competition practice and should be ruled illegal. You can read about the problems I have with HTC Singapore GWS. here
If you have access to do so, try a different battery before sending the phone back under RMA (an potentially wasting some of your money).
My first Desire S did exactly as yours has: it froze, would not respond to any input... and failed to turn back on after the battery was removed and reinserted.
Thankfully, I had a spare battery (I always buy more than one spare battery for every portable device, just in case). After inserting the new battery, connecting the phone to my PC via USB, and using "adb reboot recovery" from cmd (subsequently wiped the cache and rebooted the phone courtesy of ClockworkMod) solved my problem entirely.
Have the same handset, working perfectly for the last 4 months.
It may not be exactly the same issue for you, but it's worth a shot, right?
P.S.
One way to help avoid frying the eMMC is to disable HTC's "Fast boot" option (I can't remember under which menu it is located, but someone else hopefully will be able to post it in a reply).
The "Fast boot" option essentially places the phone in "sleep" mode, even when it's powered off... meaning that the some-what minute risk of frying the eMMC would persist even if you think the phone is "powered off". Disabling "Fast boot" means that when you shut down the phone, it really IS powered off, and thus removing the battery in this state would pose no risk to the eMMC.
Hope it helps someone!
I think i just bricked my phone. I am trying to return to S-on and after following all the instructions in the main sticky, i wrote the SUPERCID back to tmobile, and put in the writesecuflag 3 command, and rebooted the bootloader. Now the phone will not turn on at all. Won't power on regular and cannot turn it on into the bootloader. When i plug the phone into the computer QHUSB-DLOAD comes up in the device manager as to what it is saying it is attatched as. Adb shows no devices and RUU's cannot find the device. Omg i really hope i didnt hose this phone.
Did you flash first the ruu that came with your phone?
Sent from my HTC Sensation Z710e using XDA App
and1kar said:
Did you flash first the ruu that came with your phone?
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
Nope i used the tmous 1.50.
I am pretty sure you forgot to run the RUU, and sadly yes I have to inform you that it is bricked :/
xsteven77x said:
I think i just bricked my phone. I am trying to return to S-on and after following all the instructions in the main sticky, i wrote the SUPERCID back to tmobile, and put in the writesecuflag 3 command, and rebooted the bootloader. Now the phone will not turn on at all. Won't power on regular and cannot turn it on into the bootloader. When i plug the phone into the computer QHUSB-DLOAD comes up in the device manager as to what it is saying it is attatched as. Adb shows no devices and RUU's cannot find the device. Omg i really hope i didnt hose this phone.
Click to expand...
Click to collapse
Sounds like you bricked it, yes :s
Thanks for the replies guys.
Since i got it from craigslist my only hope is paying htc to repair it i'm assuming?
It should still be covered by the original warranty right?
LooieENG said:
It should still be covered by the original warranty right?
Click to expand...
Click to collapse
Just got off the phone with HTC. It is still covered under their warranty. Hopefully since all my void stickers in good standing, I have no physical damage, was able to get the CID back to Tmous and the write secureflag3 went through, there will be no reason to deny it. Here is hoping! I think EXT4 recovery is still on there though. Hopefully it will be so bricked that they will have to reset it and reload the software to be able to do anything with it
Hope you manage to get it fixed!
A question, I have yet to root my XE, but is SUPERCID a must on a sim free phone if you want to flash roms?
the fact is that if it is so bricked that it won't turn on at all they won't check it further. many members achieved to get a new phone as replacement
Just make sure you tell HTC you are the original owner and didnt get it from craigslist.Also DO NOT UNDER ANY CIRCUMSTANCES Mention any hacking forums like XDA,or ROOT, Just claim that it said "an update was available" so you chose to update and the battery died.I've had free repairs under warranty by using that same advice, A friend of mine mentioned root on his nexus one and they charged him for repair even though it was a month old as he voided the warranty
bonesy said:
Just make sure you tell HTC you are the original owner and didnt get it from craigslist.Also DO NOT UNDER ANY CIRCUMSTANCES Mention any hacking forums like XDA,or ROOT, Just claim that it said "an update was available" so you chose to update and the battery died.I've had free repairs under warranty by using that same advice, A friend of mine mentioned root on his nexus one and they charged him for repair even though it was a month old as he voided the warranty
Click to expand...
Click to collapse
I definitely didnt mention xda or flashing roms or anything, and I told them i received it as an anniversary gift (even though i really did get it from craigslist). Told them i rebooted the phone and it just never came back on. Which really is what happened while leaving out a few details lol.
I wonder what would them HTC guys think if they are already among us
same thing happened to me the other day on my evo 3d...gonna send it in to htc as well...hope they won't know...what are the chances of them getting the phone to turn on??
xsteven77x said:
I think i just bricked my phone. I am trying to return to S-on and after following all the instructions in the main sticky, i wrote the SUPERCID back to tmobile, and put in the writesecuflag 3 command, and rebooted the bootloader. Now the phone will not turn on at all. Won't power on regular and cannot turn it on into the bootloader. When i plug the phone into the computer QHUSB-DLOAD comes up in the device manager as to what it is saying it is attatched as. Adb shows no devices and RUU's cannot find the device. Omg i really hope i didnt hose this phone.
Click to expand...
Click to collapse
poktangju said:
same thing happened to me the other day on my evo 3d...gonna send it in to htc as well...hope they won't know...what are the chances of them getting the phone to turn on??
Click to expand...
Click to collapse
From everything i read online it really seems hit or miss depending on the technician you get. More often than not they seem to let things slide even if it seems obvious that they should have been able to see it was rooted etc. Here is hoping . I'm gonna send it out tomorrow and will keep this thread updated with developments if anyone is interested in how it went. I have read some HORROR stories about people sending there phone to HTC and it become missing in action for MONTHS. I really pray to christ that does not happen to me.
O/T a little bit, but how come with just about any other "thing" in life a warranty is good and is tied to the object and not to the person. Even though i got this phone off of craigslist, why should that have ANYTHING to do with it. The phone is the phone and the warranty is the warranty regardless of whose possession it is in. I just don't think tmobile should be able to do that. Also i think it's BS that if you buy a brand new phone and it breaks 2 days later, they give you a refurb and not a new one. How do they get away with this ****!
i think im gonna take my chances as well...the person i talked to at htc did say that if the damages were caused by me then i would have a choice to pay them to fix if not i would have to pay $35 to get the phone back...so this could end up costing the shipping to send phone and the $35 to get the phone back.
xsteven77x said:
From everything i read online it really seems hit or miss depending on the technician you get. More often than not they seem to let things slide even if it seems obvious that they should have been able to see it was rooted etc. Here is hoping . I'm gonna send it out tomorrow and will keep this thread updated with developments if anyone is interested in how it went.
Click to expand...
Click to collapse
Just wondering how this has progressed. Did you send your phone to HTC? Did they say what the potential repair costs could be?
Well i sent it out on 12/21 and they received it on 12/28. On the tracking website, it says "In repair". From experience, if it is going to have any issues or gonna charge you any money, it says under review until you have spoke to them and made arrangements or paid them. One thing that is pissing me off good is that every day, the day it says it was received is changed. So everyday i have checked, it went from saying received on 12/28, to 12/29, to 12/30, and now 1/1. So i dont know if that is just the way the system works, or if they are trying to sheist me and take forever and a day like some of the horror stories i have read. Not really sure what their is to do but send a replacement since it is hard bricked and cannot be resuscitated even with professional tools from all the research i have done online. In the meantime, i bought a galaxy s 2 and am LOVING it, except for the lack of development in comparison to here in sensation land!
did you get your phone back?
xsteven77x said:
Well i sent it out on 12/21 and they received it on 12/28. On the tracking website, it says "In repair". From experience, if it is going to have any issues or gonna charge you any money, it says under review until you have spoke to them and made arrangements or paid them. One thing that is pissing me off good is that every day, the day it says it was received is changed. So everyday i have checked, it went from saying received on 12/28, to 12/29, to 12/30, and now 1/1. So i dont know if that is just the way the system works, or if they are trying to sheist me and take forever and a day like some of the horror stories i have read. Not really sure what their is to do but send a replacement since it is hard bricked and cannot be resuscitated even with professional tools from all the research i have done online. In the meantime, i bought a galaxy s 2 and am LOVING it, except for the lack of development in comparison to here in sensation land!
Click to expand...
Click to collapse
Hey guys
I gave my cousin my infuse 4g, which was running gtg's Infused latest ROM.
According to her, she was at the mall and she pulled out the phone from her pocket and all she saw was infinite logo bootloop.
At first to me it seemed like a soft brick but it's not recoverable.
When I put the battery in, it goes into infinite samsung logo bootloop.
Three button combo to CWM doesn't work, the download mode jig also does not work.
when i put the download jig in, the yellow downloading mode logo shows up for 2 seconds and then the phone turns off. and the process repeats.
When i put the charging cable in, it infinitely loops the "battery picture", turning off 1 second later everytime and turning back on...
I plan on taking it back to the AT&T Service Shop for a chance at claiming a replacement device.
So here's my question.
I've tried everything I can to get this thing back to a working state, but to no avail.
Does this mean that the engineers at the service center will also not be able to get it back up (meaning that they won't be able to tell that i've voided the warranty)?
I mean, something is seriously wrong with this infuse. it won't even go to download mode.
I bought this device back in July 2011, so I'm still under that 1 year manufacturer's warranty.
Do you guys think I will be able to get a replacement device?
Thanks guys!
EDIT: here are the visual descriptions of what i'm talking about.
http://www.youtube.com/watch?v=bYiZbgI3rnk&feature=channel&list=UL
http://www.youtube.com/watch?v=ZxvIj76MkjA&feature=channel&list=UL
jhong91 said:
Hey guys
I gave my cousin my infuse 4g, which was running gtg's Infused latest ROM.
According to her, she was at the mall and she pulled out the phone from her pocket and all she saw was infinite logo bootloop.
At first to me it seemed like a soft brick but it's not recoverable.
When I put the battery in, it goes into infinite samsung logo bootloop.
Three button combo to CWM doesn't work, the download mode jig also does not work.
when i put the download jig in, the yellow downloading mode logo shows up for 2 seconds and then the phone turns off. and the process repeats.
When i put the charging cable in, it infinitely loops the "battery picture", turning off 1 second later everytime and turning back on...
I plan on taking it back to the AT&T Service Shop for a chance at claiming a replacement device.
So here's my question.
I've tried everything I can to get this thing back to a working state, but to no avail.
Does this mean that the engineers at the service center will also not be able to get it back up (meaning that they won't be able to tell that i've voided the warranty)?
I mean, something is seriously wrong with this infuse. it won't even go to download mode.
I bought this device back in July 2011, so I'm still under that 1 year manufacturer's warranty.
Do you guys think I will be able to get a replacement device?
Thanks guys!
EDIT: here are the visual descriptions of what i'm talking about.
http://www.youtube.com/watch?v=bYiZbgI3rnk&feature=channel&list=UL
http://www.youtube.com/watch?v=ZxvIj76MkjA&feature=channel&list=UL
Click to expand...
Click to collapse
jhong91,
It is not often but several other users have reported similar hard power loops that you're describing.
If you go back through the Q/A thread, there are a few with this.
Some users have succeeded in restoring their device via jtag method - by mobiletech or something like that.
Others opted for the replacement and was successful too.
Look through the last 20-40 pages...(garen21, brazcub may have similar situation ) Others have been told that it was due to corrosion of the battery terminal or bad circuit board.
qkster said:
jhong91,
It is not often but several other users have reported similar hard power loops that you're describing.
If you go back through the Q/A thread, there are a few with this.
Some users have succeeded in restoring their device via jtag method - by mobiletech or something like that.
Others opted for the replacement and was successful too.
Look through the last 20-40 pages...(garen21, brazcub may have similar situation ) Others have been told that it was due to corrosion of the battery terminal or bad circuit board.
Click to expand...
Click to collapse
Hello,
thanks for the reply!
if the problem really is, as you may have kindly pointed out, with the circuit board or bad battery terminal, do you think it's unrecoverable even by the AT&T technicians (or mobiletechvideo's jtag service)?
Also, this is my first time dealing with warranties on smartphone.
If they happen to find out that I have voided the warranty by rooting the phone, the worst thing that could happen is not getting a replacement device right? they can't charge me or penalize me right?
Thanks in advance!
You will be OK.
I bricked mine and sent it in, they didn't even realize it was rooted and sent me a new one. Just don't mention it man. Also its better if you take it to a smaller att store, they seem to be a bit cooler then the big corporate stores
Sent from dr0id using Tapatalk 2 beta 5
eZdubzitmk4 said:
You will be OK.
I bricked mine and sent it in, they didn't even realize it was rooted and sent me a new one. Just don't mention it man. Also its better if you take it to a smaller att store, they seem to be a bit cooler then the big corporate stores
Sent from dr0id using Tapatalk 2 beta 5
Click to expand...
Click to collapse
did you go to a retail store? or an official device support center?
thanks!
A retail store
Sent from dr0id using Tapatalk 2 beta 5
eZdubzitmk4 said:
A retail store
Sent from dr0id using Tapatalk 2 beta 5
Click to expand...
Click to collapse
ok, i thought I was supposed to go to device support center..
i guess i'll go to retail first and then device support center if they should redirect me there..
anyways,
thanks man!
Yeah it all depends on the person, most are pretty cool and try to help.
But others just send you away to support
Sent from dr0id using Tapatalk 2 beta 5
ok so i have an AT&t HTC one xl running the latest jellybam rom and on rohans B6 kernel. last night on my way to work i plugged my phone into my OEM car charger, the phone rebooted and was stuck on the red text screen saying its a development build....the phone has been dead since. I let my phone "charge" for ten hours but nothing. normally when the phone charges on or off it still gives off some heat but ice cold. when i woke up this afternoon i tried to plug my phone into the computer and run adb but no luck. But i know its not completely dead. the phone shows up in device manager and makes a little toggle sound when plugged in. its still under warrenty but im worried that if i send it in they will make me pay for the repair since its rooted and bootloader unlocked. ive attached a picture of my device manager. Anyone know of a way to fix this or where to look?
So your screen still turns on? Or is it dead and unresponsive?
If the latter, it sounds like the power management bug. I've seen a number of phones brick from this.
If your screen still comes on, it's just a matter of getting into the bootloader. Hold down power and vol down until the buttons flash, then release power until the bootloader screen comes on. Once there, you can run a ruu or reflash your rom/kernel.
iElvis said:
So your screen still turns on? Or is it dead and unresponsive?
If the latter, it sounds like the power management bug. I've seen a number of phones brick from this.
If your screen still comes on, it's just a matter of getting into the bootloader. Hold down power and vol down until the buttons flash, then release power until the bootloader screen comes on. Once there, you can run a ruu or reflash your rom/kernel.
Click to expand...
Click to collapse
i guess its the power management bug then. the only response i get from the phone is when i plug into the computer and the computer tries to install drivers but fails. screen wont turn on, no led, and no flashing buttons....is there any fix other then warranty claim?
SkizzyNinja said:
i guess its the power management bug then. the only response i get from the phone is when i plug into the computer and the computer tries to install drivers but fails. screen wont turn on, no led, and no flashing buttons....is there any fix other then warranty claim?
Click to expand...
Click to collapse
You might try the JET tool in the development section.
iElvis said:
You might try the JET tool in the development section.
Click to expand...
Click to collapse
ok would that be in the OG development or the other also thank you for your help.
EDIT: nevermind i found it. ill give it a try before work
Re: [Q] bricked one xl after charging
SkizzyNinja said:
ok would that be in the OG development or the other also thank you for your help.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1966850
Sent from my One X using xda app-developers app
For some reason i couldn't get jet to work so i tried the manual unbricking thread method and couldn't get my partitions to shw up in linux. Im gonn send it in for warranty and pray they dont charge me for root and s off lol thanks for your help anyways guys
is your car charger a real "htc charger" or some generic crap? i've had generic crap kill good phones.
have you volume down + power to get into bootloader?
DvineLord said:
is your car charger a real "htc charger" or some generic crap? i've had generic crap kill good phones.
have you volume down + power to get into bootloader?
Click to expand...
Click to collapse
If he could reach bootloader his phone would not boot to QDL mode. It would boot to HTC Screen and not past that. the HTC boot Screen is comparable to a PC's POST. if no EMMC partition table is not detected, it's HTC replacement or JTAG.
I'm sorry for your bad luck OP. Please post back to let us know if HTC did in fact replace your phone. I am curious to see how things play out.
exad said:
If he could reach bootloader his phone would not boot to QDL mode. It would boot to HTC Screen and not past that. the HTC boot Screen is comparable to a PC's POST. if no EMMC partition table is not detected, it's HTC replacement or JTAG.
I'm sorry for your bad luck OP. Please post back to let us know if HTC did in fact replace your phone. I am curious to see how things play out.
Click to expand...
Click to collapse
it was a legit htc one x charger....its safe to sqy ill never use a car charger again. and ill let you know im a little worried cause ive seen alot of horror storys about their warranty policy but i hope it works out
I did a warranty claim on my first htc one x that was rooted. AT&T gave me no hassle and shipped me out a new phone right away. They asked me what my phone was doing and i said its stuck at the htc screen. I did leave out tho that the phone was rooted.
update
BUMP for an update
So HTC received my phone last Friday and had it shipped back to me by Saturday night and I just got it today. Pretty sure it's the same phone. I had an otterbox on mine day one so it was in mint condition but pretty sure its mine. I'm not rooted or s-off anymore I have 2.20 firmware as well so ether they couldn't see that I tampered with it or they just didn't care lol. Not gonna complain though cause I got my baby back. Thanks everyone for all their help.
SkizzyNinja said:
BUMP for an update
So HTC received my phone last Friday and had it shipped back to me by Saturday night and I just got it today. Pretty sure it's the same phone. I had an otterbox on mine day one so it was in mint condition but pretty sure its mine. I'm not rooted or s-off anymore I have 2.20 firmware as well so ether they couldn't see that I tampered with it or they just didn't care lol. Not gonna complain though cause I got my baby back. Thanks everyone for all their help.
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Click to collapse
Should be able to root and gain everything back. Glad everything worked out.
Sent from my Carbon-ize Evita using xda-developers app
Thanks...I'll probably just update the firmware to get rid of the stupid push notification. My upgrade is ready may 20th so I'll just get an s4 and root that when available lol
SkizzyNinja said:
Thanks...I'll probably just update the firmware to get rid of the stupid push notification. My upgrade is ready may 20th so I'll just get an s4 and root that when available lol
Click to expand...
Click to collapse
Unlock. Root. Soff. Then take use 3.18 ruu. So if the person who you sell it to wants to root they can
Sent from my VENOMized HoxL
Hi, I'm wondering if anyone can help me with my situation. I have an AT&T One X that I rooted and flashed CM10.1, but was having problems with, so I relocked/unrooted the bootloader and restored the factory stock RUU using instructions from a youtube video to 2.20.
I then wanted to update to Jellybean using AT&T OTA software update, but that didn't work so I downloaded the RUU from the official HTC website. Everything was going fine until the end, when it said that the I was finished and the phone would restart. So I stupidly clicked finish and unplugged the phone from the computer, thinking that it would restart on its own. But the phone didn't restart, and I tried to hold the power button, no luck. I tried plugging the charger in, no red notification light came on. I tried holding the down volume button and power button, and that didn't work. I researched some online and it seems that my phone is bricked.
My question is will I be able to go to the ATT store or send it to HTC under warranty (it's been less than a year since I got this phone) for repair/replacement, or is the warranty void even after I relocked and unrooted the phone back to factory stock? If so, is sending it to JTAG it the best option? Thanks a lot.
nitwit2033 said:
Hi, I'm wondering if anyone can help me with my situation. I have an AT&T One X that I rooted and flashed CM10.1, but was having problems with, so I relocked/unrooted the bootloader and restored the factory stock RUU using instructions from a youtube video to 2.20.
I then wanted to update to Jellybean using AT&T OTA software update, but that didn't work so I downloaded the RUU from the official HTC website. Everything was going fine until the end, when it said that the I was finished and the phone would restart. So I stupidly clicked finish and unplugged the phone from the computer, thinking that it would restart on its own. But the phone didn't restart, and I tried to hold the power button, no luck. I tried plugging the charger in, no red notification light came on. I tried holding the down volume button and power button, and that didn't work. I researched some online and it seems that my phone is bricked.
My question is will I be able to go to the ATT store or send it to HTC under warranty (it's been less than a year since I got this phone) for repair/replacement, or is the warranty void even after I relocked and unrooted the phone back to factory stock? If so, is sending it to JTAG it the best option? Thanks a lot.
Click to expand...
Click to collapse
S-on and SuperCID = brick
Think of it this way if you can't power it on neither can they. It's not quite honest but att shouldn't give you a problem if it's under warranty
Sent from my HTC One XL using xda premium
If it's truly bricked they won't bee able to tell anyway. And from all reports, at&t don't even care if you messed with the phone. So you should take it in to get it replaced as your first option.
Sent from my Evita
Would it be worth it to try the unlimited.io solution for QHUSB-DLOAD mode, since that's what shows up when I plug the phone in?
nitwit2033 said:
Would it be worth it to try the unlimited.io solution for QHUSB-DLOAD mode, since that's what shows up when I plug the phone in?
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Click to collapse
Never tried it. Won't hurt though
Sent from my HTC One XL using xda premium
31ken31 said:
Never tried it. Won't hurt though
Sent from my HTC One XL using xda premium
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Click to collapse
I tried it, didn't work. Gonna go to the ATT store tomorrow and hope they can fix/replace it under warranty.
nitwit2033 said:
I tried it, didn't work. Gonna go to the ATT store tomorrow and hope they can fix/replace it under warranty.
Click to expand...
Click to collapse
Just play stupid. And ask them if they can make it turn on. They will most likely give up quick and hand off a new one
Sent from my HTC One XL using xda premium
nitwit2033 said:
My question is will I be able to go to the ATT store or send it to HTC under warranty (it's been less than a year since I got this phone) for repair/replacement, or is the warranty void even after I relocked and unrooted the phone back to factory stock? If so, is sending it to JTAG it the best option? Thanks a lot.
Click to expand...
Click to collapse
The AT&T store won't help you, unless the phone is less than 30 days from purchase. After 30 days, you need to work through the AT&T warranty department, and send the phone in, unless you happen to have a AT&T device support center nearby.
http://www.att.com/esupport/article.jsp?sid=KB91429&cv=820#fbid=Vcnkfogij67
HTC is much more strict about denying warranty service than AT&T. AT&T doesn't care if the phone is modded, bootloader unlocked, even custom ROM. But in the state your phone is in, they can't tell anyway. They just want to keep you happy as a service customer, paying that montly bill. Recommend you sent to AT&T, not to HTC.
Also, you should have done more reading before running the RUU: http://forum.xda-developers.com/showthread.php?t=2181929
Thanks for the info guys. The ATT store sent me to a nearby device support center and they couldn't turn it on and so they replaced it under warranty! Thanks again for the help.
nitwit2033 said:
Thanks for the info guys. The ATT store sent me to a nearby device support center and they couldn't turn it on and so they replaced it under warranty! Thanks again for the help.
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Click to collapse
Out of curiosity... How long they try and get it to boot up?
Sent from my HTC One XL using xda premium