[Q] Desire S - Unable to power on - HTC Desire S

Hi Guys,
I was installing some games on market and all of a sudden, the phone freeze. I removed the battery and now it's dead. It will not power on at all. What could have happened to the phone?

Removing the battery often causes damage to eMMC on our device, there are multiple threads on that matter. If it doesn't boot at all just send it for warranty repair.
Sent from my HTC Desire S

Evilmystic said:
Removing the battery often causes damage to eMMC on our device, there are multiple threads on that matter. If it doesn't boot at all just send it for warranty repair.
Sent from my HTC Desire S
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Holy Moly... I bought this phone from Singapore. HTC Australia does not honor warranty on handsets purchased overseas.

jazzaddict said:
Holy Moly... I bought this phone from Singapore. HTC Australia does not honor warranty on handsets purchased overseas.
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Check this thread to test whether your chip is really fried or not:
http://forum.xda-developers.com/showthread.php?t=1150917

Guerde said:
Check this thread to test whether your chip is really fried or not:
http://forum.xda-developers.com/showthread.php?t=1150917
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there's really nothing I can do, it will not power on at all. Can run adb to do any troubleshooting. I mean if the phone freeze, what can be done other than removing the battery?
I don't have any custom ROM running on it, but I did S-OFF it with XTC clip months ago

jazzaddict said:
there's really nothing I can do, it will not power on at all. Can run adb to do any troubleshooting. I mean if the phone freeze, what can be done other than removing the battery?
I don't have any custom ROM running on it, but I did S-OFF it with XTC clip months ago
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The best way to reboot a not responding phone is connecting it to pc and running "adb reboot" command.
Sent from my HTC Desire S

Try the vol up + vol down + power hard reset..it helped..at least for me...
Sent from my HTC Desire S using XDA App

monkey21stc said:
Try the vol up + vol down + power hard reset..it helped..at least for me...
Sent from my HTC Desire S using XDA App
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this works for me too, but i dont think it works for others. im not sure.

monkey21stc said:
Try the vol up + vol down + power hard reset..it helped..at least for me...
Sent from my HTC Desire S using XDA App
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I wish I've known this earlier. Do you think I will get charged GST (consumption tax) if I send this back to HTC Singapore for RMA. Stuff above S$400 will get taxed.

jazzaddict said:
I wish I've known this earlier. Do you think I will get charged GST (consumption tax) if I send this back to HTC Singapore for RMA. Stuff above S$400 will get taxed.
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Hmm i'm not too sure though. You can try contacting the service center in Singapore. I believe the shipping fees will be taxed but not the repairs if covered under warranty.
Sent from my HTC Desire S using XDA App

thanks for this information mate

Seems to be the common ingredient to a brick. I'm in the same shoes. The only Desire S's in Australia is with friggin' Telstra, so we all have to resort to buying overseas. I just hope I'm never in your situation, but I probably will.
Are you going to send it overseas for repairs? Keep us posted mate.

Seems to be the common ingredient to a brick. I'm in the same shoes. The only Desire S's in Australia is with friggin' Telstra, so we all have to resort to buying overseas. I just hope I'm never in your situation, but I probably will.
Are you going to send it overseas for repairs? Keep us posted mate.

decoyknox said:
Seems to be the common ingredient to a brick. I'm in the same shoes. The only Desire S's in Australia is with friggin' Telstra, so we all have to resort to buying overseas. I just hope I'm never in your situation, but I probably will.
Are you going to send it overseas for repairs? Keep us posted mate.
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Yeah, you're right about this. What's point about handset exclusivity? It's an anti-competition practice and should be ruled illegal. You can read about the problems I have with HTC Singapore GWS. here

If you have access to do so, try a different battery before sending the phone back under RMA (an potentially wasting some of your money).
My first Desire S did exactly as yours has: it froze, would not respond to any input... and failed to turn back on after the battery was removed and reinserted.
Thankfully, I had a spare battery (I always buy more than one spare battery for every portable device, just in case). After inserting the new battery, connecting the phone to my PC via USB, and using "adb reboot recovery" from cmd (subsequently wiped the cache and rebooted the phone courtesy of ClockworkMod) solved my problem entirely.
Have the same handset, working perfectly for the last 4 months.
It may not be exactly the same issue for you, but it's worth a shot, right?
P.S.
One way to help avoid frying the eMMC is to disable HTC's "Fast boot" option (I can't remember under which menu it is located, but someone else hopefully will be able to post it in a reply).
The "Fast boot" option essentially places the phone in "sleep" mode, even when it's powered off... meaning that the some-what minute risk of frying the eMMC would persist even if you think the phone is "powered off". Disabling "Fast boot" means that when you shut down the phone, it really IS powered off, and thus removing the battery in this state would pose no risk to the eMMC.
Hope it helps someone!

Related

Another dead phone

Hi, I have flashed many different roms with no problems on HD2 and Desire S. This evening I thought I would try another Rom (why oh why), so duly wiped and done the usual preparation, but this time it just stuck at HTC for over half an hour, tried rebooting but nothing, tried all the ways on the forum to restart without taking the battery out, in the end I made the stupid mistake of taking the battery out and putting it back in . Well you know the rest, dead phone fried chip I think.
Now my questions are 1) its on contract from Tmobile 6 months ago, the device is obviously S-off so am wondering if I can still get it fixed by them. 2) How much does it cost to have a fried emmc chip replaced if I send it to HTC.
Any help would be greatly appreciated.
I sent it to HTC without the battery and got a repaired phone free of charge
Sent from my HTC Desire S using xda premium
Hi Dan. Can you tell me the process you went through and is your a contract phone
Can you boot into Recovery or Bootloader? The bootloop can be caused by many reasons, not only eMMC
Hi, can't boot into anything , the phone is just dead, doesn't do anything, no power.
correct me if im wrong but dosnt emmc failure still boot? im not 100% sure thats your problem
Ok, but I tried everything to power up with no luck, I know there was at least 80% battery when I used it, also nothing when I plug it in to the mains.
pandollar said:
Hi, can't boot into anything , the phone is just dead, doesn't do anything, no power.
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This is a completely bricked phone (whatever the reason that caused it). But in this case the repair cannot state that it is S-Off. So go ahead for a replacement. There is a way to unbrick it (JTAG), but never heard so far that the HTC repair centres use that - all the problematic devices were just replaced, not repaired. Good luck
Ok, I will have to try and get them to replace it then. Many thanks for your help.
amidabuddha said:
This is a completely bricked phone (whatever the reason that caused it). But in this case the repair cannot state that it is S-Off. So go ahead for a replacement. There is a way to unbrick it (JTAG), but never heard so far that the HTC repair centres use that - all the problematic devices were just replaced, not repaired. Good luck
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This is great..I have two bricked phones lying about that I have no idea what to do with...
virtu0s0 said:
This is great..I have two bricked phones lying about that I have no idea what to do with...
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Find a person in your area that owns a JTAG, there is a great chance to fix them.

Anyone Have Any Experience With HTC Warranty Department?

Hey Guys I have a question, Last night my One X suddenly powered off while browsing the internet now it won't turn on and no led lights come on when it's on the charger computer won't recognize it, It's just dead in the water left it on the charger overnight and still nothing. So my question is has anyone had any experience with HTC and their warranty with the one x? I can't go through at&t because not even 5 days ago I switched to straight talk after buying out of my contract with them so I don't have Their insurance anymore and I was in the middle of looking for insurance online through a 3rd party so I didn't have that either. I know HTC is "supposed" to have a 1 year warranty on the product but most people I see here get it replaced through at&t.
Have you held power button down for at least 10 seconds since talking off charger this morning by chance?
WR
Burnt off a Beast CleanRom-V @ 2.1
WarRaven said:
Have you held power button down for at least 10 seconds since talking off charger this morning by chance?
WR
Burnt off a Beast CleanRom-V @ 2.1
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Yeah, Power Down For 10 Second's Holding volume down plus power to get into bootloader, Connecting to usb and holding down buttons tried all of them still nothing just dead.
efan0388 said:
Hey Guys I have a question, Last night my One X suddenly powered off while browsing the internet now it won't turn on and no led lights come on when it's on the charger computer won't recognize it, It's just dead in the water left it on the charger overnight and still nothing. So my question is has anyone had any experience with HTC and their warranty with the one x? I can't go through at&t because not even 5 days ago I switched to straight talk after buying out of my contract with them so I don't have Their insurance anymore and I was in the middle of looking for insurance online through a 3rd party so I didn't have that either. I know HTC is "supposed" to have a 1 year warranty on the product but most people I see here get it replaced through at&t.
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You can call HTC and they will have you mail it away (to Texas I think if you are in the US). If they determine it is their fault, they will fix the phone. If they determine it is not their fault, you have to pay them like $50 for them to mail the phone back.
efan0388 said:
Yeah, Power Down For 10 Second's Holding volume down plus power to get into bootloader, Connecting to usb and holding down buttons tried all of them still nothing just dead.
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You held jut the power button right?
Not with volume down.
If so, disregard an call HTC.
WR
Burnt off a Beast CleanRom-V @ 2.1
I would assume that HTC would replace your phone no problem, they may make you do some troubleshooting steps but it's worth it for a new phone.
Sent from my Speak and Spell
danny39 said:
I would assume that HTC would replace your phone no problem, they may make you do some troubleshooting steps but it's worth it for a new phone.
Sent from my Speak and Spell
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Yeah, I can already tell this is gonna be a Pain in the ass HTC keeps telling me to contact at&t since it's a branded phone from them. At&t says since I bought out of my contract it's Htc I need to talk to. Round and round we go.
Make sure you have a back up phone. HTC service is very slow moving. Their phones are repaired by a third party and they have very little access to progress information. You're looking at 3 weeks minimum.
I went through hell with them when my one x gsm broke.
Don't let them tell you they don't have anything to do with the att one Xl...they sent me the one I have now after waiting for 2 months for them to repair my one x gsm
Sent from my One X using xda premium
nooomoto said:
Make sure you have a back up phone. HTC service is very slow moving. Their phones are repaired by a third party and they have very little access to progress information. You're looking at 3 weeks minimum.
I went through hell with them when my one x gsm broke.
Don't let them tell you they don't have anything to do with the att one Xl...they sent me the one I have now after waiting for 2 months for them to repair my one x gsm
Sent from my One X using xda premium
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I'd be happy for them just to take the phone at this point. There telling me pretty much its at&t's problem and at&t is telling me it's HTC's problem. It has started to try install new devices when plugged into my computer now though. It's trying to install qhsub_dload mode driver and usb_input. So I dunno whats going on. I didn't flash anything and it was running perfect then just bam so Guess I'll just keep working on HTC.
qhsub_dload is called download mode, and its a real bad sign. It means everything is gone, including hboot. Its not easily recoverable, and you probably wouldn't be able to do so. And it might be a straight out hardware failure, anyway. If its not bootloader unlocked or anything, its not worth you messing around with anyway, since you can just get a repair or replacement by warranty.
redpoint73 said:
qhsub_dload is called download mode, and its a real bad sign. It means everything is gone, including hboot. Its not easily recoverable, and you probably wouldn't be able to do so. If its not bootloader unlocked or anything, its not worth you messing around with anyway, since you can just get a repair or replacement by warranty.
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It is bootloader unlocked but if they can't even boot it up I doubt they would be able to tell? Just weird that it happened like I said I didn't flash anything it just shut down in the middle of internet browsing. So I don't know how everything got erased.
efan0388 said:
It is bootloader unlocked but if they can't even boot it up I doubt they would be able to tell? Just weird that it happened like I said I didn't flash anything it just shut down in the middle of internet browsing. So I don't know how everything got erased.
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True, they can't tell on the phone that its BL unlocked, if it can't be powered on at all (even hboot). But unless you used the IMEI spoof BL unlock method, you had to submit your IMEI to HTC to get the unlock token. Now whether they actually keep a record of that, and will hold it against you, is another question.
From your description, it doesn't sound like anything you did. My gut feeling its a straight out hardware failure.

Used RUU, screen doesn't turn on

I used the jellybean RUU from HTC after relocking my bootloader, and now it won't "turn on." When I've got it plugged into the computer and I power it off and on, I can hear the device connect/disconnect sounds, but my screen does nothing. Any help appreciated.
I'm guessing you were SuperCID, and S-on? If so, sorry to say you are now bricked.
Should have read this, stickied to the top of General: http://forum.xda-developers.com/showthread.php?t=2181929
Wow. The level of suck here is amazing. Thanks. Nothing that can be done at all?
Jonathan_A said:
When I've got it plugged into the computer and I power it off and on, I can hear the device connect/disconnect sounds, but my screen does nothing.
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Does the phone power on at all? Its not clear when you say "power it on" whether you are talking about the phone or the computer.
Any charge LED when the phone is plugged to USB or the wall charger?
Any message about QHSUSB_DLOAD drivers popup on the computer when you connect the phone by USB? If you get this, and no charge LED, you are bricked.
redpoint73 said:
Does the phone power on at all? Its not clear when you say "power it on" whether you are talking about the phone or the computer.
Any charge LED when the phone is plugged to USB or the wall charger?
Any message about QHSUSB_DLOAD drivers popup on the computer when you connect the phone by USB? If you get this, and no charge LED, you are bricked.
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I meant the phone, when I power the phone on, I hear the device connect sound through the computer. No charge LED, but I do get the QHSUSB_DLOAD in device manager. So crap . Thanks for your help (not sarcasm). Level of stupidity/annoyance that I'm feeling right now is OVER NINE THOUSAND. Can't believe I missed a sticky. Thanks a million for the informative thread there though, I'll never use an RUU again, bet your bottom dollar.
Jonathan_A said:
I meant the phone, when I power the phone on, I hear the device connect sound through the computer. No charge LED, but I do get the QHSUSB_DLOAD in device manager. So crap . Thanks for your help (not sarcasm). Level of stupidity/annoyance that I'm feeling right now is OVER NINE THOUSAND. Can't believe I missed a sticky. Thanks a million for the informative thread there though, I'll never use an RUU again, bet your bottom dollar.
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Some people have resurrected their phones from this using the JET tool. Failing that, it's fixable via jtag, though it wil set you back about $100.
Everyone makes stupid mistakes once in a while. But yeah, that really sucks. If you have access to a Linux computer, you might try the JET tool in Development, or check the unbricking thread in General. But I don't think anyone has been able to come back from this after the 3.18 RUU or OTA + SuperCID.
Beyond that, you can try to find a repair shop that will JTAG the phone. It will cost you, but better than buying a new phone.
iElvis said:
Some people have resurrected their phones from this using the JET tool. Failing that, it's fixable via jtag, though it wil set you back about $100.
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Well, it's still under warranty, and I'm hoping that since the bootloader was relocked and the RUU technically succeeded, they'll just send me a new one or something. Though I'll take a whack at the JET thing if I can find my Linux live CD... Thanks a ton, I'm feeling pretty dumb here and you guys have been really helpful.
Jonathan_A said:
I'll never use an RUU again, bet your bottom dollar.
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RUU is usually a safe thing to do (typically its a good tool for recovering from all sorts of issues). It really shouldn't cause a brick, and nobody is really sure why it does in this case. So really, its kind of an honest mistake. Its folks that OTA while rooted, etc. without doing any reading that I kinda wonder about.
redpoint73 said:
RUU is usually a safe thing to do (typically its a good tool for recovering from all sorts of issues). It really shouldn't cause a brick, and nobody is really sure why it does in this case. So really, its kind of an honest mistake. Its folks that OTA while rooted, etc. without doing any reading that I kinda wonder about.
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Ah well, thanks for making me feel less stupid I guess I meant that I'll do some checking before I RUU again, heh.
Jonathan_A said:
Ah well, thanks for making me feel less stupid I guess I meant that I'll do some checking before I RUU again, heh.
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Unfortunately HTC will be of no help as once you unlock the bootloader, even if you relock and the RUU bricks you, that's the end of your warranty.
The Carrier would usually be your best bet but they will most likely charge you to fix it
In this Case a Jtag will probably be your cheapest option. That isn't to say you shouldn't try HTC and your carrier first, just keep this in mind as it's most likely how things will go.
I'm speaking from experience of course. As I have bricked a one X the same way you did before it was known that super CID + S-ON + ruu = brick
exad said:
Unfortunately HTC will be of no help as once you unlock the bootloader, even if you relock and the RUU bricks you, that's the end of your warranty.
The Carrier would usually be your best bet but they will most likely charge you to fix it
In this Case a Jtag will probably be your cheapest option. That isn't to say you shouldn't try HTC and your carrier first, just keep this in mind as it's most likely how things will go.
I'm speaking from experience of course. As I have bricked a one X the same way you did before it was known that super CID + S-ON + ruu = brick
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Well, we'll see. I'm sending it back tomorrow, will update on what happens. Praying that it gets a really lazy reviewer or something, haha.
Jonathan_A said:
Well, we'll see. I'm sending it back tomorrow, will update on what happens. Praying that it gets a really lazy reviewer or something, haha.
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Good luck bud!
Sent from my HTC One X using xda app-developers app
Jonathan_A said:
Well, we'll see. I'm sending it back tomorrow, will update on what happens. Praying that it gets a really lazy reviewer or something, haha.
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HTC will give you some grief. AT&T doesn't appear to care and from what I have seen has happily replaced lots of bricked phones without being concerned about relocking.
iElvis said:
HTC will give you some grief. AT&T doesn't appear to care and from what I have seen has happily replaced lots of bricked phones without being concerned about relocking.
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Ooh, thanks. Good to know. They'll be my next try. You all have probably just saved me ~$300
Jonathan_A said:
I used the jellybean RUU from HTC after relocking my bootloader, and now it won't "turn on." When I've got it plugged into the computer and I power it off and on, I can hear the device connect/disconnect sounds, but my screen does nothing. Any help appreciated.
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Click to collapse
Happened to me too :c Has anyone had any luck using JET?
If the emmc partition table is still intact its feasible, but im pretty sure the ruu/ota kills it upon install. who knows why. seems to be a security "feature" since s-off seems to work fine.
Just called AT&T, they're sending me the replacement and then I send this one back in the box that the replacement came in and then the replacement is free. They said that they basically can't do anything with the dead one since it's dead, so I think all's well that ends well? Updates as events warrant, if need be. Thanks so much Redpoint73, iElvis, and exad.
I had a similar issue where my screen wouldn't turn on but it was still on and usable. I went to the AT&T store and got a replacement. Tell them you installed the AT&T update and then the screen stopped working. They probably won't be able to fix it but they'll give ya a new phone if you're under warranty. My phone was far from stock (rooted, bootloader unlocked, S-off, custom kernel and ROM), and they still gave me a new one. Make sure you go to an AT&T store though, I tried three different Best Buys and they were all noobs that had no idea what to do.
Edit: Didn't read post above so you can disregard this. But if you go to a store they can give you a new one on the spot instead of having to wait for one to be shipped to you.
Jonathan_A said:
Just called AT&T, they're sending me the replacement and then I send this one back in the box that the replacement came in and then the replacement is free. They said that they basically can't do anything with the dead one since it's dead, so I think all's well that ends well? Updates as events warrant, if need be. Thanks so much Redpoint73, iElvis, and exad.
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Since the phone is bricked, there is really no way of them knowing (by checking the phone anyway) that you modded it. And as mentioned, AFAIK there has never been a reported case of AT&T denying warranty service due to the bootloader having been unlocked (and probably aren't even going to check). AT&T is much less strict then HTC, as its in AT&T self interest to keep you as a happy customer (paying that big old monthly bill), rather then fight over something like a single warranty exchange.
There have been some cases of the OTA randomly bricking devices that are fully stock (and probably possible with the RUU as well). Any time you mess with the hboot, if things get interrupted somehow, its possible to brick the phone. So for all AT&T knows, this is what happened in your case.
I'm normally not a big fan of making a warranty claim for your own negligence, and as a result of you modding the phone. But I suppose this is a bit of a gray area, since the RUU really shouldn't brick the phone solely due to SuperCID.
---------- Post added at 10:04 AM ---------- Previous post was at 09:58 AM ----------
exad said:
Unfortunately HTC will be of no help as once you unlock the bootloader, even if you relock and the RUU bricks you, that's the end of your warranty.
The Carrier would usually be your best bet but they will most likely charge you to fix it
In this Case a Jtag will probably be your cheapest option. That isn't to say you shouldn't try HTC and your carrier first, just keep this in mind as it's most likely how things will go.
I'm speaking from experience of course. As I have bricked a one X the same way you did before it was known that super CID + S-ON + ruu = brick
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Did HTC actually deny your warranty service due to a record of you having unlocked the bootloader? Just curious, because it would be the first I have heard of that actually happening.
Yes, as the warning state when you unlock the bootloader, it voids the warranty (at least in theory). But in actual practice, whether they honor the warranty or not after BL unlock seems to be much more of a gray area.
Its true that the carrier will be more lenient than HTC. But I know there was some discussion on the "international" (quad core) One X forum, where HTC was actually honoring the warranty if the bootloader was unlocked. But they were actually denying warranty service if any custom ROM had ever been installed on the device. Even if the device was returned to the stock ROM before sending in. So apparently, they have some way of knowing a custom ROM was previously installed (even if uninstalled). If the phone was bricked, I wonder if they would still be able to check this?
Of course, how HTC honors the warranty may also vary from region to region.

[Q] bricked one xl after charging [SOLVED]

ok so i have an AT&t HTC one xl running the latest jellybam rom and on rohans B6 kernel. last night on my way to work i plugged my phone into my OEM car charger, the phone rebooted and was stuck on the red text screen saying its a development build....the phone has been dead since. I let my phone "charge" for ten hours but nothing. normally when the phone charges on or off it still gives off some heat but ice cold. when i woke up this afternoon i tried to plug my phone into the computer and run adb but no luck. But i know its not completely dead. the phone shows up in device manager and makes a little toggle sound when plugged in. its still under warrenty but im worried that if i send it in they will make me pay for the repair since its rooted and bootloader unlocked. ive attached a picture of my device manager. Anyone know of a way to fix this or where to look?
So your screen still turns on? Or is it dead and unresponsive?
If the latter, it sounds like the power management bug. I've seen a number of phones brick from this.
If your screen still comes on, it's just a matter of getting into the bootloader. Hold down power and vol down until the buttons flash, then release power until the bootloader screen comes on. Once there, you can run a ruu or reflash your rom/kernel.
iElvis said:
So your screen still turns on? Or is it dead and unresponsive?
If the latter, it sounds like the power management bug. I've seen a number of phones brick from this.
If your screen still comes on, it's just a matter of getting into the bootloader. Hold down power and vol down until the buttons flash, then release power until the bootloader screen comes on. Once there, you can run a ruu or reflash your rom/kernel.
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i guess its the power management bug then. the only response i get from the phone is when i plug into the computer and the computer tries to install drivers but fails. screen wont turn on, no led, and no flashing buttons....is there any fix other then warranty claim?
SkizzyNinja said:
i guess its the power management bug then. the only response i get from the phone is when i plug into the computer and the computer tries to install drivers but fails. screen wont turn on, no led, and no flashing buttons....is there any fix other then warranty claim?
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Click to collapse
You might try the JET tool in the development section.
iElvis said:
You might try the JET tool in the development section.
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Click to collapse
ok would that be in the OG development or the other also thank you for your help.
EDIT: nevermind i found it. ill give it a try before work
Re: [Q] bricked one xl after charging
SkizzyNinja said:
ok would that be in the OG development or the other also thank you for your help.
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Click to collapse
http://forum.xda-developers.com/showthread.php?t=1966850
Sent from my One X using xda app-developers app
For some reason i couldn't get jet to work so i tried the manual unbricking thread method and couldn't get my partitions to shw up in linux. Im gonn send it in for warranty and pray they dont charge me for root and s off lol thanks for your help anyways guys
is your car charger a real "htc charger" or some generic crap? i've had generic crap kill good phones.
have you volume down + power to get into bootloader?
DvineLord said:
is your car charger a real "htc charger" or some generic crap? i've had generic crap kill good phones.
have you volume down + power to get into bootloader?
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If he could reach bootloader his phone would not boot to QDL mode. It would boot to HTC Screen and not past that. the HTC boot Screen is comparable to a PC's POST. if no EMMC partition table is not detected, it's HTC replacement or JTAG.
I'm sorry for your bad luck OP. Please post back to let us know if HTC did in fact replace your phone. I am curious to see how things play out.
exad said:
If he could reach bootloader his phone would not boot to QDL mode. It would boot to HTC Screen and not past that. the HTC boot Screen is comparable to a PC's POST. if no EMMC partition table is not detected, it's HTC replacement or JTAG.
I'm sorry for your bad luck OP. Please post back to let us know if HTC did in fact replace your phone. I am curious to see how things play out.
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it was a legit htc one x charger....its safe to sqy ill never use a car charger again. and ill let you know im a little worried cause ive seen alot of horror storys about their warranty policy but i hope it works out
I did a warranty claim on my first htc one x that was rooted. AT&T gave me no hassle and shipped me out a new phone right away. They asked me what my phone was doing and i said its stuck at the htc screen. I did leave out tho that the phone was rooted.
update
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So HTC received my phone last Friday and had it shipped back to me by Saturday night and I just got it today. Pretty sure it's the same phone. I had an otterbox on mine day one so it was in mint condition but pretty sure its mine. I'm not rooted or s-off anymore I have 2.20 firmware as well so ether they couldn't see that I tampered with it or they just didn't care lol. Not gonna complain though cause I got my baby back. Thanks everyone for all their help.
SkizzyNinja said:
BUMP for an update
So HTC received my phone last Friday and had it shipped back to me by Saturday night and I just got it today. Pretty sure it's the same phone. I had an otterbox on mine day one so it was in mint condition but pretty sure its mine. I'm not rooted or s-off anymore I have 2.20 firmware as well so ether they couldn't see that I tampered with it or they just didn't care lol. Not gonna complain though cause I got my baby back. Thanks everyone for all their help.
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Should be able to root and gain everything back. Glad everything worked out.
Sent from my Carbon-ize Evita using xda-developers app
Thanks...I'll probably just update the firmware to get rid of the stupid push notification. My upgrade is ready may 20th so I'll just get an s4 and root that when available lol
SkizzyNinja said:
Thanks...I'll probably just update the firmware to get rid of the stupid push notification. My upgrade is ready may 20th so I'll just get an s4 and root that when available lol
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Click to collapse
Unlock. Root. Soff. Then take use 3.18 ruu. So if the person who you sell it to wants to root they can
Sent from my VENOMized HoxL

[Q] AT&T One X bricked/warranty question

Hi, I'm wondering if anyone can help me with my situation. I have an AT&T One X that I rooted and flashed CM10.1, but was having problems with, so I relocked/unrooted the bootloader and restored the factory stock RUU using instructions from a youtube video to 2.20.
I then wanted to update to Jellybean using AT&T OTA software update, but that didn't work so I downloaded the RUU from the official HTC website. Everything was going fine until the end, when it said that the I was finished and the phone would restart. So I stupidly clicked finish and unplugged the phone from the computer, thinking that it would restart on its own. But the phone didn't restart, and I tried to hold the power button, no luck. I tried plugging the charger in, no red notification light came on. I tried holding the down volume button and power button, and that didn't work. I researched some online and it seems that my phone is bricked.
My question is will I be able to go to the ATT store or send it to HTC under warranty (it's been less than a year since I got this phone) for repair/replacement, or is the warranty void even after I relocked and unrooted the phone back to factory stock? If so, is sending it to JTAG it the best option? Thanks a lot.
nitwit2033 said:
Hi, I'm wondering if anyone can help me with my situation. I have an AT&T One X that I rooted and flashed CM10.1, but was having problems with, so I relocked/unrooted the bootloader and restored the factory stock RUU using instructions from a youtube video to 2.20.
I then wanted to update to Jellybean using AT&T OTA software update, but that didn't work so I downloaded the RUU from the official HTC website. Everything was going fine until the end, when it said that the I was finished and the phone would restart. So I stupidly clicked finish and unplugged the phone from the computer, thinking that it would restart on its own. But the phone didn't restart, and I tried to hold the power button, no luck. I tried plugging the charger in, no red notification light came on. I tried holding the down volume button and power button, and that didn't work. I researched some online and it seems that my phone is bricked.
My question is will I be able to go to the ATT store or send it to HTC under warranty (it's been less than a year since I got this phone) for repair/replacement, or is the warranty void even after I relocked and unrooted the phone back to factory stock? If so, is sending it to JTAG it the best option? Thanks a lot.
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S-on and SuperCID = brick
Think of it this way if you can't power it on neither can they. It's not quite honest but att shouldn't give you a problem if it's under warranty
Sent from my HTC One XL using xda premium
If it's truly bricked they won't bee able to tell anyway. And from all reports, at&t don't even care if you messed with the phone. So you should take it in to get it replaced as your first option.
Sent from my Evita
Would it be worth it to try the unlimited.io solution for QHUSB-DLOAD mode, since that's what shows up when I plug the phone in?
nitwit2033 said:
Would it be worth it to try the unlimited.io solution for QHUSB-DLOAD mode, since that's what shows up when I plug the phone in?
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Never tried it. Won't hurt though
Sent from my HTC One XL using xda premium
31ken31 said:
Never tried it. Won't hurt though
Sent from my HTC One XL using xda premium
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I tried it, didn't work. Gonna go to the ATT store tomorrow and hope they can fix/replace it under warranty.
nitwit2033 said:
I tried it, didn't work. Gonna go to the ATT store tomorrow and hope they can fix/replace it under warranty.
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Just play stupid. And ask them if they can make it turn on. They will most likely give up quick and hand off a new one
Sent from my HTC One XL using xda premium
nitwit2033 said:
My question is will I be able to go to the ATT store or send it to HTC under warranty (it's been less than a year since I got this phone) for repair/replacement, or is the warranty void even after I relocked and unrooted the phone back to factory stock? If so, is sending it to JTAG it the best option? Thanks a lot.
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Click to collapse
The AT&T store won't help you, unless the phone is less than 30 days from purchase. After 30 days, you need to work through the AT&T warranty department, and send the phone in, unless you happen to have a AT&T device support center nearby.
http://www.att.com/esupport/article.jsp?sid=KB91429&cv=820#fbid=Vcnkfogij67
HTC is much more strict about denying warranty service than AT&T. AT&T doesn't care if the phone is modded, bootloader unlocked, even custom ROM. But in the state your phone is in, they can't tell anyway. They just want to keep you happy as a service customer, paying that montly bill. Recommend you sent to AT&T, not to HTC.
Also, you should have done more reading before running the RUU: http://forum.xda-developers.com/showthread.php?t=2181929
Thanks for the info guys. The ATT store sent me to a nearby device support center and they couldn't turn it on and so they replaced it under warranty! Thanks again for the help.
nitwit2033 said:
Thanks for the info guys. The ATT store sent me to a nearby device support center and they couldn't turn it on and so they replaced it under warranty! Thanks again for the help.
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Out of curiosity... How long they try and get it to boot up?
Sent from my HTC One XL using xda premium

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