[q] need opinion!! - Samsung Infuse 4G

Hey guys
I gave my cousin my infuse 4g, which was running gtg's Infused latest ROM.
According to her, she was at the mall and she pulled out the phone from her pocket and all she saw was infinite logo bootloop.
At first to me it seemed like a soft brick but it's not recoverable.
When I put the battery in, it goes into infinite samsung logo bootloop.
Three button combo to CWM doesn't work, the download mode jig also does not work.
when i put the download jig in, the yellow downloading mode logo shows up for 2 seconds and then the phone turns off. and the process repeats.
When i put the charging cable in, it infinitely loops the "battery picture", turning off 1 second later everytime and turning back on...
I plan on taking it back to the AT&T Service Shop for a chance at claiming a replacement device.
So here's my question.
I've tried everything I can to get this thing back to a working state, but to no avail.
Does this mean that the engineers at the service center will also not be able to get it back up (meaning that they won't be able to tell that i've voided the warranty)?
I mean, something is seriously wrong with this infuse. it won't even go to download mode.
I bought this device back in July 2011, so I'm still under that 1 year manufacturer's warranty.
Do you guys think I will be able to get a replacement device?
Thanks guys!
EDIT: here are the visual descriptions of what i'm talking about.
http://www.youtube.com/watch?v=bYiZbgI3rnk&feature=channel&list=UL
http://www.youtube.com/watch?v=ZxvIj76MkjA&feature=channel&list=UL

jhong91 said:
Hey guys
I gave my cousin my infuse 4g, which was running gtg's Infused latest ROM.
According to her, she was at the mall and she pulled out the phone from her pocket and all she saw was infinite logo bootloop.
At first to me it seemed like a soft brick but it's not recoverable.
When I put the battery in, it goes into infinite samsung logo bootloop.
Three button combo to CWM doesn't work, the download mode jig also does not work.
when i put the download jig in, the yellow downloading mode logo shows up for 2 seconds and then the phone turns off. and the process repeats.
When i put the charging cable in, it infinitely loops the "battery picture", turning off 1 second later everytime and turning back on...
I plan on taking it back to the AT&T Service Shop for a chance at claiming a replacement device.
So here's my question.
I've tried everything I can to get this thing back to a working state, but to no avail.
Does this mean that the engineers at the service center will also not be able to get it back up (meaning that they won't be able to tell that i've voided the warranty)?
I mean, something is seriously wrong with this infuse. it won't even go to download mode.
I bought this device back in July 2011, so I'm still under that 1 year manufacturer's warranty.
Do you guys think I will be able to get a replacement device?
Thanks guys!
EDIT: here are the visual descriptions of what i'm talking about.
http://www.youtube.com/watch?v=bYiZbgI3rnk&feature=channel&list=UL
http://www.youtube.com/watch?v=ZxvIj76MkjA&feature=channel&list=UL
Click to expand...
Click to collapse
jhong91,
It is not often but several other users have reported similar hard power loops that you're describing.
If you go back through the Q/A thread, there are a few with this.
Some users have succeeded in restoring their device via jtag method - by mobiletech or something like that.
Others opted for the replacement and was successful too.
Look through the last 20-40 pages...(garen21, brazcub may have similar situation ) Others have been told that it was due to corrosion of the battery terminal or bad circuit board.

qkster said:
jhong91,
It is not often but several other users have reported similar hard power loops that you're describing.
If you go back through the Q/A thread, there are a few with this.
Some users have succeeded in restoring their device via jtag method - by mobiletech or something like that.
Others opted for the replacement and was successful too.
Look through the last 20-40 pages...(garen21, brazcub may have similar situation ) Others have been told that it was due to corrosion of the battery terminal or bad circuit board.
Click to expand...
Click to collapse
Hello,
thanks for the reply!
if the problem really is, as you may have kindly pointed out, with the circuit board or bad battery terminal, do you think it's unrecoverable even by the AT&T technicians (or mobiletechvideo's jtag service)?
Also, this is my first time dealing with warranties on smartphone.
If they happen to find out that I have voided the warranty by rooting the phone, the worst thing that could happen is not getting a replacement device right? they can't charge me or penalize me right?
Thanks in advance!

You will be OK.
I bricked mine and sent it in, they didn't even realize it was rooted and sent me a new one. Just don't mention it man. Also its better if you take it to a smaller att store, they seem to be a bit cooler then the big corporate stores
Sent from dr0id using Tapatalk 2 beta 5

eZdubzitmk4 said:
You will be OK.
I bricked mine and sent it in, they didn't even realize it was rooted and sent me a new one. Just don't mention it man. Also its better if you take it to a smaller att store, they seem to be a bit cooler then the big corporate stores
Sent from dr0id using Tapatalk 2 beta 5
Click to expand...
Click to collapse
did you go to a retail store? or an official device support center?
thanks!

A retail store
Sent from dr0id using Tapatalk 2 beta 5

eZdubzitmk4 said:
A retail store
Sent from dr0id using Tapatalk 2 beta 5
Click to expand...
Click to collapse
ok, i thought I was supposed to go to device support center..
i guess i'll go to retail first and then device support center if they should redirect me there..
anyways,
thanks man!

Yeah it all depends on the person, most are pretty cool and try to help.
But others just send you away to support
Sent from dr0id using Tapatalk 2 beta 5

Related

Any chance to reanimate completely dead device?

Hi guys,
No able to turn the device on,
to switch to a download mode, (tried all methods),
when connect to computer via ODIN comp doesn’t recognize device.
(battery charged, used other device for charging)
Help please!!!
thank you!
Eugg_ said:
Hi guys,
No able to turn the device on,
to switch to a download mode, (tried all methods),
when connect to computer via ODIN comp doesn’t recognize device.
(battery charged, used other device for charging)
Help please!!!
thank you!
Click to expand...
Click to collapse
You either have a severe hardware failure or a corrupt bootloader.
Since it's nearly impossible to corrupt bootloaders on our device I'm guessing hardware failure. Take it in for warranty service.
What were you doing with it before it died? Provide details.
Entropy512 said:
You either have a severe hardware failure or a corrupt bootloader.
Since it's nearly impossible to corrupt bootloaders on our device I'm guessing hardware failure. Take it in for warranty service.
What were you doing with it before it died? Provide details.
Click to expand...
Click to collapse
I'll see your corrupt bootloaders and raise you a 10 kiloton explosion.
Gentlemen, we can rebuild him. We have the technology.
I have had two people now that have had completely dead batteries and did not know. Try to charge your battery. See if the emblem comes on while charging. If it does leave it alone for at least 4 hrs then try to enter download.
Sent from my SAMSUNG-SGH-I997 using xda premium
If you are using a Windows PC to run Odin, make sure that you have installed the correct drivers to connect with your phone. I believe these are proper:
http://downloadcenter.samsung.com/c...ATT_SGH-i997_Infuse4G_USB_Drivers_5_2_0_2.zip
You can also spend $1.99 on eBay for a resistor jig:
http://www.ebay.com/sch/i.html?_nkw=jig+download
I once had something crazy happen after a bad crash with an experimental overclock kernel for the vibrant on my captivate. the screen went black even in download mode. but the phone was infact in download mode just no screen image. it flashed in odin and restored me back to stock.
I know its an off chance but if you happen to have had a similar error and your drivers in windows aren't installed right then it may look like a hardware failure.
if you have insurance get another one. if you haven't voided the warenty send it to Samsung. if you want to help out development donate it to Adam outler. he wants something not restorable by normal means.
My Infuse recently did the very same thing. DEAD ON ARRIVAL! I tried all forms of CPR but she died an untimely death while attempting to flash back to stock. I had done that many times before so it wasn't anything I did wrong. I took it back to the ATT Store and they sent me to the device support center to get a new one. The new one is far more stable ans performs better than my original out of the box model. So just take it back and get another one or call warranty and they will ship you one overnight.
Product F(RED) said:
Gentlemen, we can rebuild him. We have the technology.
Click to expand...
Click to collapse
Nice one. Lmao
Sent from my SAMSUNG-SGH-I997 using xda premium
Blackberrynomore said:
My Infuse recently did the very same thing. DEAD ON ARRIVAL! I tried all forms of CPR but she died an untimely death while attempting to flash back to stock. I had done that many times before so it wasn't anything I did wrong. I took it back to the ATT Store and they sent me to the device support center to get a new one. The new one is far more stable ans performs better than my original out of the box model. So just take it back and get another one or call warranty and they will ship you one overnight.
Click to expand...
Click to collapse
Yeah, you just got a bad model, it happens.
At OP, if you have warranty with AT&T, take it back to the store, and ask for another one. If not, call Samsung, you can ship them your phone and then they'll either fix it, or send you another one.
Sent from my phone. :3
Eugg_ said:
Hi guys,
No able to turn the device on,
to switch to a download mode, (tried all methods),
when connect to computer via ODIN comp doesn’t recognize device.
(battery charged, used other device for charging)
Help please!!!
thank you!
Click to expand...
Click to collapse
Depending on what you were doing, you may have hard bricked your phone. A usb jig may work for a soft brick but since your phone has no response whatsoever, chances are its hard bricked. Go to "mobiletechvideos.com" they provide a JTAG service that unbricks hard bricked phones. give it a shot
Why pay for JTAG service when his device is still under warranty? Contact AT&T or Samsung. One of the two will hook you up.
hi guys,
thank you for your help
i like what he said better

[Q] Static from headphone jack (questions about Moto service)

Hi, my headphone jack has always been pick about having things plugged in just right, usually the slightest bit of ling screws it up. Finally today, it just started giving serious static in right side. when music or any sound starts it goes away, but the volume is very low on that side. It only does it when there is power (battery is in), so I think it is a bad connection in there. I have some questions regarding this.
1. How horrible is the Motorola service? they say 5-7 days, but is that really the case (In the U.S.). My warranty is still good, I'll just flash back to stock.
2. will opening the phone up void my warranty? I am somewhat experienced with electronics, so I could probably fix it, but I don't wantt to void the warranty in case it doesn't work.
3. I also have a stuck pixel on my screen that has been there since I got the phone (New). Will they fix that as well even though I can only select one problem on the application form? Should I mention it as well so that they might fix it?
Thank you,
-lkrasner
P.S. Unfortunately this means that I might be unable to do much for a while when I send my phone away. I hope you guys get ICS without me, and I will be waiting to try it out myself.
lkrasner said:
Hi, my headphone jack has always been pick about having things plugged in just right, usually the slightest bit of ling screws it up. Finally today, it just started giving serious static in right side. when music or any sound starts it goes away, but the volume is very low on that side. It only does it when there is power (battery is in), so I think it is a bad connection in there. I have some questions regarding this.
1. How horrible is the Motorola service? they say 5-7 days, but is that really the case (In the U.S.). My warranty is still good, I'll just flash back to stock.
2. will opening the phone up void my warranty? I am somewhat experienced with electronics, so I could probably fix it, but I don't wantt to void the warranty in case it doesn't work.
3. I also have a stuck pixel on my screen that has been there since I got the phone (New). Will they fix that as well even though I can only select one problem on the application form? Should I mention it as well so that they might fix it?
Thank you,
-lkrasner
P.S. Unfortunately this means that I might be unable to do much for a while when I send my phone away. I hope you guys get ICS without me, and I will be waiting to try it out myself.
Click to expand...
Click to collapse
Just do a mis-flash or delete the system partition and take it into a store and tell/show them it does not boot, that you picked it up off the charger and it was like that, and you need a replacement. They will send you a replacement and you have 30 days to return your "broken" phone. I have done this 4 times with my A2s.
jimbridgman said:
Just do a mis-flash or delete the system partition and take it into a store and tell/show them it does not boot, that you picked it up off the charger and it was like that, and you need a replacement. They will send you a replacement and you have 30 days to return your "broken" phone. I have done this 4 times with my A2s.
Click to expand...
Click to collapse
But my AT&T warranty is up?!?! will it still work? I still have my 1 year moto warranty.
Edit: If this does work I owe you something huge, plus I would get my screen problem fixed
EDIT 2: would I be better off just deleting something that would just stop if from booting past the boot logo (big M) so it wouldn't be so obvious that I just killed it with is basically sayins so on the fastboot screen. If so what could I delete that wouldn't prove I had rooted, probably nothing now that I say that.
lkrasner said:
But my AT&T warranty is up?!?! will it still work? I still have my 1 year moto warranty.
Click to expand...
Click to collapse
That is the Moto warranty, AT&T will just help you "file" it since it is done through them anyhow.
Just don't call moto yourself.
jimbridgman said:
That is the Moto warranty, AT&T will just help you "file" it since it is done through them anyhow.
Just don't call moto yourself.
Click to expand...
Click to collapse
sweet, I will try that, what should I do to brick just erase system with fastboot? isn't that really obvious? or are all the employees just stupid. Obviously I need to do something recoverable so that i can get it back if it doesn't work.
lkrasner said:
sweet, I will try that, what should I do to brick just erase system with fastboot? isn't that really obvious? or are all the employees just stupid. Obviously I need to do something recoverable so that i can get it back if it doesn't work.
Click to expand...
Click to collapse
Do anything that will make it either boot loop or stick on the dual core/moto boot screen. Whacking system/boot should do that, and you can still flash it back to stock before you send it back if you really want to.... they are just going to fully refurb it and re-sell it...
The secret is to act dumb, pretend like you know nothing bout flashing and this site... just act like it just went nuts and started this, and it will not boot.
Ask for the advanced replacement.
jimbridgman said:
Do anything that will make it either boot loop or stick on the dual core/moto boot screen. Whacking system/boot should do that, and you can still flash it back to stock before you send it back if you really want to.... they are just going to fully refurb it and re-sell it...
Click to expand...
Click to collapse
OK, and they will not be able to see root then, and if they flash it back to stock it will no longer be rooted, so I should be fine. I opened a service request with Moto earlier, do you think that will be a problem? Should I wait until it expires so they don't get suspicious that I bricked it on purpose.
lkrasner said:
OK, and they will not be able to see root then, and if they flash it back to stock it will no longer be rooted, so I should be fine. I opened a service request with Moto earlier, do you think that will be a problem? Should I wait until it expires so they don't get suspicious that I bricked it on purpose.
Click to expand...
Click to collapse
if it is borked when you take it to the store they can't see that it is rooted cause it won't boot... all they are going to do it call their 1-800 number and help you file a support request... then the person the phone will let you know of the "requirements" and ask if the phone has any visible water damage, yadda yadda...
Then they will send you a new phone and you should get it in 3 or so days and you are supposed to send the old one back in the SAME box... so you will already have flashed the fxz and been using the phone the whole time you waited for the new one to show up... just don't forget to send it back... I did and waited until 25 days later, and I was bugged mercillessly by att...
Just make sure you factory wipe and take out your sim and SDcard, and battery door... they do not send anything but the core of the phone, no batt or batt door or anything.
lkrasner said:
OK, and they will not be able to see root then, and if they flash it back to stock it will no longer be rooted, so I should be fine. I opened a service request with Moto earlier, do you think that will be a problem? Should I wait until it expires so they don't get suspicious that I bricked it on purpose.
Click to expand...
Click to collapse
@jim on playing dumb,hilarious ..i do that when i upgrade my phone.im such an ass when i upgraded to a2 from xperia x10 that i didnt even bother restoring it to stock, i left cm7 on it,custom bootlogo ,said "free xperia team" on boot.i just pretended i didnt know what happend. it was so enjoyable.
service rep - "it appears to be rooted"
My response - "What do you mean rooted? It has roots like a plant?".
@krasner
You worry to much,they cant prove anything.just brick it and youll be fine.u could even play dumb as u crack a smile while doing so and they still really cant do anything to prove u did it and have to exchange it.
Sent from my MB865 using xda premium
worked beautifully! I deleted build.prop and default.prop, so it just went to a black screen after the moto logo. when the guy called the warranty center he said it was "extremely defective and clearly in need of replacement."
After I walked out, I went home, booted into bp tools, taking me to cwm and used adb to push the two files back. The phone already shipped.
However I am thinking of selling it BNIB and getting something else, any ideas what I could get for it
lkrasner said:
worked beautifully! I deleted build.prop and default.prop, so it just went to a black screen after the moto logo. when the guy called the warranty center he said it was "extremely defective and clearly in need of replacement."
After I walked out, I went home, booted into bp tools, taking me to cwm and used adb to push the two files back. The phone already shipped.
However I am thinking of selling it BNIB and getting something else, any ideas what I could get for it
Click to expand...
Click to collapse
Maybe 150. It wont be "NIB" you will not get a box, batt, back cover, etc. With the replacement.
Sent from my SAMSUNG-SGH-I747, running CM9, using xda premium

I think I just hard bricked my Atrix 2

HI Guys,
So I just tried to flash the Supercharged v7 rom from the ICS leak and now my phone wont turn on. When I have the battery in it heats up a lot, so I think it's trying to turn on.
Is there anyway to fix this?
Thanks
Little more info please.
Were you on the ICS leak before you tried to flash it? Or GB?
Also any LED lights on?
Have you tried a different battery? Will it boot into fastboot? Hold both voume buttons down while it's off and then press and hold the power button.
And for future reference you should have posted this on SC7's thread as it involves the ROM. Keeps the forum a little tidier.
Fall of Enosis said:
And for future reference you should have posted this on SC7's thread as it involves the ROM. Keeps the forum a little tidier.
Click to expand...
Click to collapse
+1
Sent from my Atari Falcon030
Hi Sorry... Here is some more info:
Yeah I have tried getting it to boot while holding down both volume buttons, but nothing happens. I was on super the ICS leak when I tried to flash, and no LED lights turn on.
Would any more info be helpful? Sorry, I am new to the android scene (had an iphone before)
Thanks
Ok, sounds like a hardbrick, however, the only thing I would try is to get your hands on another battery and see if it boots that way. Possibly borrow one from an AT&T store?
If it doesn't boot with a new battery it's probably an expensive paperweight now.
How did you flash it? With our new recovery? You didn't use the bootstrapper APK did you?
Fall of Enosis said:
Ok, sounds like a hardbrick, however, the only thing I would try is to get your hands on another battery and see if it boots that way. Possibly borrow one from an AT&T store?
If it doesn't boot with a new battery it's probably an expensive paperweight now.
How did you flash it? With our new recovery? You didn't use the bootstrapper APK did you?
Click to expand...
Click to collapse
I used the new recovery. I will bring it to an AT&T store and try a new battery.
You sure you used boot menu? AND did you try to "flash" it? Or did you do a system restore....
Also did the phone die in the middle of the flash? Or would it not reboot?
also just hard bricked.......
Fall of Enosis said:
Ok, sounds like a hardbrick, however, the only thing I would try is to get your hands on another battery and see if it boots that way. Possibly borrow one from an AT&T store?
If it doesn't boot with a new battery it's probably an expensive paperweight now.
How did you flash it? With our new recovery? You didn't use the bootstrapper APK did you?
Click to expand...
Click to collapse
I had just gotten back from ICS and was on GB for a few days realizing how slow GB is I was on my way back to the leak, following the instructions given by Jim so as i was flashing back to 2.3.5 the RSD lite stop for a while on step 5 and then it failed..so ever since i have a bricked atrix 2 :silly: . researching cell phone repair places on line found a few, but can anyone recommend any? also i notice how the phone gets warm if left with the battery in, whats that all about?
fauna said:
I had just gotten back from ICS and was on GB for a few days realizing how slow GB is I was on my way back to the leak, following the instructions given by Jim so as i was flashing back to 2.3.5 the RSD lite stop for a while on step 5 and then it failed..so ever since i have a bricked atrix 2 :silly: . researching cell phone repair places on line found a few, but can anyone recommend any? also i notice how the phone gets warm if left with the battery in, whats that all about?
Click to expand...
Click to collapse
Yeah this is the same brick many of us got. the battery will get hot, don't know why, but take it out or it is toast along with the phone, many people had that so you may need a new one. your best bet to fix is to buy a cheap broken phone on ebay with a working main board, so basically you are buying a main board but cheaper because people don't realize the phone i worth anything when the screen is shattered and the camera is shot. then you can pop the new board in your old phone and you are good to go.
lkrasner said:
Yeah this is the same brick many of us got. the battery will get hot, don't know why, but take it out or it is toast along with the phone, many people had that so you may need a new one. your best bet to fix is to buy a cheap broken phone on ebay with a working main board, so basically you are buying a main board but cheaper because people don't realize the phone i worth anything when the screen is shattered and the camera is shot. then you can pop the new board in your old phone and you are good to go.
Click to expand...
Click to collapse
So I bought a cheap Atrix2 (with a broken screen) in working condition along with a T5 torx screwdriver on Ebay, then watched on youtube how to replace the screen of an A2 thus figuring out how to replace the motherboard. I most thank lkrasner for suggesting it.
Bricked my phone
I got my phone bricked now..i cant boot the phone and the battery gets hot when i tried to boot the phone.
Is there anyway how i can restore the brick...I read that replacing the mother board will work....
Is this my only option....
I also read about daughter board which i can buy online...but is this the same as the motherboard of atrix 2 or something else.
Please help.
rejijoseph14 said:
I got my phone bricked now..i cant boot the phone and the battery gets hot when i tried to boot the phone.
Is there anyway how i can restore the brick...I read that replacing the mother board will work....
Is this my only option....
I also read about daughter board which i can buy online...but is this the same as the motherboard of atrix 2 or something else.
Please help.
Click to expand...
Click to collapse
Try and get it replaced with your warranty that's pretty much your only option with a hard brick
Bricked my phone
I got this phone from US and it does not have warranty...am from india...its an at&t unlocked phone...i saw that someone had replaced his motherboard and fixed his phone... Can I do the same and restore the bricked phone...
rejijoseph14 said:
I got this phone from US and it does not have warranty...am from india...its an at&t unlocked phone...i saw that someone had replaced his motherboard and fixed his phone... Can I do the same and restore the bricked phone...
Click to expand...
Click to collapse
http://www.ebay.com/itm/110943834593
Sent from my fingers to your peepers
Bricked my phone
Do you think changing the motherdrive will work ?
rejijoseph14 said:
Do you think changing the motherdrive will work ?
Click to expand...
Click to collapse
Yup..will work..
Sent from my MB865 using xda app-developers app
Yes, it will work.
QUOTE=rejijoseph14;31737448]Do you think changing the motherdrive will work ?[/QUOTE]
It worked for me :laugh: search for this video on youtube "Motorola Atrix 2 Take Apart Repair Guide" And before minute 3 you will know how you can exchange the motherboard your self! Make sure your new motherboard is in working condition and enjoy your Atrix 2.
We have a guide for that guys.
http://forum.xda-developers.com/showthread.php?t=1746094
Sent from my SAMSUNG-SGH-I727 using xda premium
Ordered the logic board just got a hard brick lol
Bricked my phone
triloger said:
Ordered the logic board just got a hard brick lol
Click to expand...
Click to collapse
Same here!!!

No power to phone

Now I did search the forums and I didn't find anything thing like I have going on. First a little background. I was an iPhone user since iPhone was iPhone. I decided to try Android and was hooked. I got the SGH-i727. I have been flashing since day one. Well, here's my dilemma. I d/l'd a ROM that I thought was for the Skyrocket, but after I read more carefully and already flashed. It was for a i9000. Everything went fine during the ROM, but after a reboot my phone wont power on. No Lights, no vibration, nothing. I'm not sure if this was the dumbest thing I have done yet or if this is an easy fix. I know I should have read more carefully, but I got excited and couldn't help myself. I was running AOKP CM10 with no problems since the first ROM was out, but I got greedy. I hope some of you geniuses can help. I have taken the SIM, SD, battery out. But too no avail! Thanks guys!
If you flashed a ROM from a different phone, it's more than likely bricked. You try getting into download mode and all that already?
Apparently you didn't read enough, your phone is hard bricked you'll have to pay 50$ to get it repaired through jtag.
kishke said:
Apparently you didn't read enough, your phone is hard bricked you'll have to pay 50$ to get it repaired through jtag.
Click to expand...
Click to collapse
Look them up. Think I am going to try to return back to AT&T today and see what they say. I looked up JTAG and it's like 60 when all is said and done. I also contacted Samsung. What are the odds they will repair it. I opened a repair ticket and the guy I talked to said free repair unless it was water damaged. This sucks!
you could say you were upgrading to ICS through kies when the cabled got disconnected in the middle, may work and may not.
You might be not need jtag. Have you looked into a usb jig? You can buy them off of ebay for less then 10 bucks. If your in a hurry and have a spare micro usb cable and are good with your hands you can also make one.
http://forum.xda-developers.com/showthread.php?t=1604707
That should force DL mode then from there flash back to stock.
You are hard bricked. The thing the dude above me said doesn't work for hard bricks.
Call ATT if you have warranty and tell them your phone won't turn on this morning and you don't know what's going on.
If you don't have warranty then jtag it.
Sent from my SGH-I727
Thanks for all the help guys. I have had this awesome phone for 5 weeks, so I am passed the 30 day "trial" period ATT allots you, but I think being a customer for about 15 years may pay off. If not JTAG will work, because I think Sammy will charge me because it had been flashed, and thus warranty voided. Will let everyone know of my successes after Monday evening when I attempt the upgrading to ICS and now it's not working thing.
Going back to Apple for a few days is about to kill me.
Do you have AT&T warranty? Wait nvm, you got a 1 warranty so AT&T will replace it free of charge.
Just tell them you were upgrading to ICS thru kies and when your phone went to reboot it didn't turn on. It's been happening for some reason. People call it the UCLF6 brick bug.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
awesome! being that i am working monday and going to school in the evening, my wife needs something to tell them. so this may work. cant wait to flash again. it was becoming more than a habit
specter07 said:
Do you have AT&T warranty? Wait nvm, you got a 1 warranty so AT&T will replace it free of charge.
Just tell them you were upgrading to ICS thru kies and when your phone went to reboot it didn't turn on. It's been happening for some reason. People call it the UCLF6 brick bug.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
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Smittiegee19 said:
Thanks for all the help guys. I have had this awesome phone for 5 weeks, so I am passed the 30 day "trial" period ATT allots you, but I think being a customer for about 15 years may pay off. If not JTAG will work, because I think Sammy will charge me because it had been flashed, and thus warranty voided. Will let everyone know of my successes after Monday evening when I attempt the upgrading to ICS and now it's not working thing.
Going back to Apple for a few days is about to kill me.
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Click to collapse
I'm not sure how tough Samsung is on this. I had a custom rom on mine, running fine for a month or so. One day, I go to grab my phone off the dresser and it's so hot I can barely hold it. I powered it off, let it cool down, and went to power on and got nothing. I had a jig and tried it to no avail. Finally, I called ATT and told them what happened. They sent a new (well, refurbished) phone, and I sent mine back to ATT. I was so worried they were going to charge me since it was rooted and running a custom rom, and my wife HATES that I flash and just looks for a reason to get me to stop, but I never heard anything else about it. They said on the phone that it sounded like the processor ws fried. You could use that story too.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Ahh, got my phone back. AT&T gave me a bit of a hard time, but oh well that is what a warranty if for. Back to flashing away! Loving MindMajic's!
Smittiegee19 said:
Ahh, got my phone back. AT&T gave me a bit of a hard time, but oh well that is what a warranty if for. Back to flashing away! Loving MindMajic's!
Click to expand...
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Nice!

Repair H810 or Refurb?

Hi all. I need help, or opinions, or both. I'm here because my husband used to tell me these forums were helpful. (Pleasebehelpful,pleasebehelpful)
I have an At&t Lg G4, the H810 model. It randomly shut itself down and refuses to start up again. It will load up to the LG logo, then shuts off and tries again. It's been doing that for a few days, as I keep hoping it will randomly make it all the way through and actually start up. I've read some of the many threads about the bootloop issues, but they all seem to be people who've been experimenting with mods.
I haven't rooted, or anything. It's still running on whatever it had when I walked out of the store with it. I've talked with At&T, and LG, and have the option to either fix it or get a refurb to replace it. I'm anxious about the refurb, as it seems that this is not an uncommon issue with the G4s. Is there a way to tell when the refurb was made, or what they've done to make it "like new?"
I'm feeling like it's a bit of a crapshoot. Last time I went through warranty replacement was with a Samsung Galaxy, and that was a hideous ordeal. Is LG better? Anybody have any experience, or sage wisdom to impart? Nifty tricks to get the thing to start back up?
TIA!
Google search "Lg g4 return to stock" and flash the h81010o firmware in the instructions. This provided you can enter download mode.
Sent from my LG-H810 using Tapatalk
That's exactly what happened to mine. It randomly shut down and now it is stuck in a bootloop. Usually it won't pass the LG splash screen, but a few times I've seen the AT&T logo briefly. Twice it showed the "Configuring apps" screen as if it had been updated. I didn't allow an OTA update but that's what it looked like.
After 20 minutes on (another) phone with tech support they decided to send a warranty replacement.
I wish I knew what was wrong but it is essentially bricked. Can't hard reboot, get to download/recovery mode or even power off.
The phone is not rooted or otherwise modded.
I just wanted you to know you're not alone. All of this just happened today.
Sent from my SAMSUNG-SM-G920A using Tapatalk
redeyss said:
Google search "Lg g4 return to stock" and flash the h81010o firmware in the instructions. This provided you can enter download mode.
Sent from my LG-H810 using Tapatalk
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Click to collapse
Thanks, but not dice. There's nothing there. The only thing I could get to was the *push start and volume down buttons* factory reset mode, which then didn't do anything. Boo.
ccbutterfly said:
That's exactly what happened to mine. It randomly shut down and now it is stuck in a bootloop. Usually it won't pass the LG splash screen, but a few times I've seen the AT&T logo briefly. Twice it showed the "Configuring apps" screen as if it had been updated. I didn't allow an OTA update but that's what it looked like.
After 20 minutes on (another) phone with tech support they decided to send a warranty replacement.
I wish I knew what was wrong but it is essentially bricked. Can't hard reboot, get to download/recovery mode or even power off.
The phone is not rooted or otherwise modded.
I just wanted you to know you're not alone. All of this just happened today.
Sent from my SAMSUNG-SM-G920A using Tapatalk
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Click to collapse
ccbutterfly--how long have you had your phone? It's a frustrating thing to have it just *pfft* like that, isn't it? I bought mine the weekend they came out in June, and having read up for a while, it looks like there's a defect in some of the phones that were made before May. Just my luck. I went for the refurb. Hope it doesn't have the same problem in a few months.
circetwo - I got it in June also. I bought it for my son's birthday on 6/29. It really was a surprise and a huge disappointment as the phone is otherwise everything we hoped it would be. I wish I had ordered one for myself instead of getting the GS6. I've had to warranty replace it after only a few months also.
Best wishes for your refurb. I hope we both have better luck this time around.
You know what really gets me is AT&T's shipping policy. My oldest son upgraded to the Note 5 this week. They sent it overnight at no extra charge. He already had a working phone, but they got the new one to him the next day. My other son had the LGG4 and when it randomly decided to be stupid they offered him expedited shipping at *our* expense. We opted for standard free shipping and he's without a phone til it gets here. That seems backwards to me.
Incidentally, I slipped his SIM card into my oldest son's *old* phone so he has something to use in the meantime. But really, doesn't it seem like the warranty replacement should be the one that gets expedited?
Okay, stepping off my soapbox now.
Hey, thanks for the info that the "May" date seems to be the key. That gives me more hope for the replacement phone.
Sent from my SAMSUNG-SM-G920A using Tapatalk

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