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One X taken off shelf due to lawsuit?

My One X got stolen yesterday (another story), so I went to ATT yesterday to replace it. Was told it was taken off the shelf due to the Apple/HTC lawsuit. Sales guy had no idea when that happened, only that it wouldnt let him sell me one.
He had no eta.
Anyone else have this issue? And why would ATT be involved in this unless their was an injunction?
LanceM

Old news. Apple suing over patents. Should be coming to a close though
Sent from my HTC One XL using XDA

tae_254 said:
Old news. Apple suing over patents. Should be coming to a close though
Sent from my HTC One XL using XDA
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Old news about the patent fight yes. AT&T not allowing sales of devices no. I got my One X replaced on Monday for a screen issue. They had no issue replacing or selling the One X.
..Gromet

yeah i actualy got mine the day after all the lawsuit stuff was happening. I work for sprint and know the evo lte got pushed back about 2 weeks but my one x was no problem to get.

When I went to get my HTC One X, which was a couple days after the lawsuit was announced, no one in the store even knew that there was a lawsuit going on.

I was in my local corporate AT&T store yesterday exchanging my HOX because the bottom of the case started to separate from the glass. They still had stock and were selling them.

lordodrag86 said:
When I went to get my HTC One X, which was a couple days after the lawsuit was announced, no one in the store even knew that there was a lawsuit going on.
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It's like that at a couple stores around me too, it amazes me that they aren't educated on these matters but in some instances I think they are "trained" to tell unaware customers a different story. Would the average user even know anything about the ITC and/or patent laws?

From what I have heard they have stopped selling it in the non-LTE markets.

I just calle my local store in Asheville N.C. where I purchased mine and they still sell it..it's non lte area so idk
Sent from my HTC One X using xda premium

I've tried to exchange my phone in the last week but my local store and apparently every other store in i'm city are all out of stock. I was forwarded to the warranty repair center who admitted to the hold up from customs and placed a note on my account extending my 30 days return until my local store receives more in stock. I was told to check Monday, though with that being Labor Day i do expect it then either.

It's an import ban, not a stop sale. Customs held them up. A stop sale would require court intervention. There's no reason other than confusion for those in the country already not to be sold.

I convinced a friend to switch from iphone to one x after he saw mine. He called up AT&T and tried to order. The guy asked him if he was talking about vivid because that's the only thing that was coming up in his system.

Walked into an AT&T store on Monday and bought one no problem. They had several of each color in stock.

designgears said:
From what I have heard they have stopped selling it in the non-LTE markets.
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This. I went to att in middle Tennessee today and asked for one. Everyone just gave each other a look like I was gonna rob the store or something. Said they had no information for me (really?) And kept trying to sell me a lumia. I was all like hell naw lol.
Sent from my HTC One X using xda premium

BarryH_GEG said:
It's an import ban, not a stop sale. Customs held them up. A stop sale would require court intervention. There's no reason other than confusion for those in the country already not to be sold.
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100% accurate. The company I work for has them in stock and is selling them.
Sent from my HTC One X using xda premium

i think the guy that sold me my one x was just happy i knew my gmail. was out in 15minutes.

designgears said:
From what I have heard they have stopped selling it in the non-LTE markets.
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Non LTE market here. Still selling but my store is almost out with no eta for new shipments.

designgears said:
From what I have heard they have stopped selling it in the non-LTE markets.
Click to expand...
Click to collapse
Why would that be? Is that going to be a general rule for them now or is it somehow related to the ban?

HOX discontinued!!
I called in and just got off the phone with a att warenty and sales department about getting a phone replaced because the loud speaker quit. after an hour and half on the phone the lady finally came back and told me that this phone is as of now discontinued, and was told to pick out a different phone and they would replace it with it. I asked how long it would be till they recieved more and I would wait till then, well after being switched to a supervisor I was informed that AT&T would not be selling the HOX again, and in no way could it be replaced.
my advise is to be carefull with your phone. I am going to contact HTC and see if there is any way to get it fixed or replaced directly through them.

What the?! Can anybody else confirm this? If this is true I wonder what it will do to the support of this phone by HTC?
stealth110 said:
I called in and just got off the phone with a att warenty and sales department about getting a phone replaced because the loud speaker quit. after an hour and half on the phone the lady finally came back and told me that this phone is as of now discontinued, and was told to pick out a different phone and they would replace it with it. I asked how long it would be till they recieved more and I would wait till then, well after being switched to a supervisor I was informed that AT&T would not be selling the HOX again, and in no way could it be replaced.
my advise is to be carefull with your phone. I am going to contact HTC and see if there is any way to get it fixed or replaced directly through them.
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Click to collapse

Exchanged my AT&T One X today, the difference is night and day!

I have been posting here a little since getting my HTC One X (S4), mostly a little negative as I had been having bad battery and mostly bad reception (which lead to bad battery). I got it on 5/6 and even had the SIM card replaced thinking that was the issue. Data speeds were horrible (I'm in a "4g" area only, no LTE) and would be lucky if I got 1Mbps.
So today I went to Radio Shack and got it replaced. Holy Cow! I just got 3.75Mbps at home, where the most I ever got was just over 1Mbps on the defective one. Went to the gas station, speeds were still great and even in the movie theater I got a solid 2Mbps. My big test will be tonight to see if it still switches to EDGE at night as the old one always did.
TL;DR: If you think you have a defective unit with bad reception/battery, go replace it! And keep replacing it until you're satisfied!

relic120 said:
I have been posting here a little since getting my HTC One X (S4), mostly a little negative as I had been having bad battery and mostly bad reception (which lead to bad battery). I got it on 5/6 and even had the SIM card replaced thinking that was the issue. Data speeds were horrible (I'm in a "4g" area only, no LTE) and would be lucky if I got 1Mbps.
So today I went to Radio Shack and got it replaced. Holy Cow! I just got 3.75Mbps at home, where the most I ever got was just over 1Mbps on the defective one. Went to the gas station, speeds were still great and even in the movie theater I got a solid 2Mbps. My big test will be tonight to see if it still switches to EDGE at night as the old one always did.
TL;DR: If you think you have a defective unit with bad reception/battery, go replace it! And keep replacing it until you're satisfied!
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If only AT&T had them in stock for me to replace mine...

I get 10mb down and up to 3 up at home on hspa+. On lte i get 30 down and up to 30 up. My only issue is with the wifi bug but I'm sure that will be fixed in the upcoming update. Damn i love this phone!
Sent from my HTC One X

droidiac13 said:
If only AT&T had them in stock for me to replace mine...
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Exactly!! I have these same issues but not one AT&T store around me has them in stock.
Sent from my HTC One X using Tapatalk 2

Tiffany84 said:
Exactly!! I have these same issues but not one AT&T store around me has them in stock.
Sent from my HTC One X using Tapatalk 2
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Tiff, make sure the manager at the store you frequent knows of you problem and documents it.
Sent from my HTC One X using Tapatalk 2

Tiffany84 said:
Exactly!! I have these same issues but not one AT&T store around me has them in stock.
Sent from my HTC One X using Tapatalk 2
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i had to send mine to htc for warranty repair. didnt want to wait till who knows when for new stock. i dont trust the stores near me. doubt theyd want to use their limited stock for an exchange when they finally get them. id hear some kind of excuse.

Couldn't you guys who got it from AT&T return it and get it from somewhere else?
I'm not sure how that return policy works, like do you get your "upgrade" back if you return the phone? Couldn't you then just keep returning phones every 29 days and always have the latest and greatest? lol

relic120 said:
Couldn't you guys who got it from AT&T return it and get it from somewhere else?
I'm not sure how that return policy works, like do you get your "upgrade" back if you return the phone? Couldn't you then just keep returning phones every 29 days and always have the latest and greatest? lol
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I'm pretty sure they limit your exchanges to two.

relic120 said:
Couldn't you guys who got it from AT&T return it and get it from somewhere else?
I'm not sure how that return policy works, like do you get your "upgrade" back if you return the phone? Couldn't you then just keep returning phones every 29 days and always have the latest and greatest? lol
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Click to collapse
no...

clearly there are some devices out there with issues. Glad you were able to get yours replaced and are humming along. Now you need to get to an LTE are to see what speeds you get.

relic120 said:
Couldn't you guys who got it from AT&T return it and get it from somewhere else?
I'm not sure how that return policy works, like do you get your "upgrade" back if you return the phone? Couldn't you then just keep returning phones every 29 days and always have the latest and greatest? lol
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they limit to one exchange within 30 days. if you return the phone to get your upgrade back, you must pay a $35 restocking fee.
they've planned ahead for people like you!
Sent from my HTC One X

mosesman86 said:
they limit to one exchange within 30 days. if you return the phone to get your upgrade back, you must pay a $35 restocking fee.
they've planned ahead for people like you!
Sent from my HTC One X
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Problem is that they're greedy and want restocking fee regardless of exchange or return. So now it doesn't make sense to exchange. Return it and buy the other one.
It's not being sneaky or cheap. ATT just has a greedy, bad business practice.
Bought a 3gs and exchanged it for the HOX. HOX was bad took it back literally a day or two later. They said too bad. No exchange. I had to go through warranty repair. HTC was shocked that my phone was purchased days before and they sent me to them for an exchange instead of doing so in store.
Auto sales aren't even done that way anymore. Worst part was the store manager was giving me the whole ATT did me a courtesy speech for allowing the first exchange. What courtesy? I paid $35, got a different phone and it was defective and you told me to bad, talk to HTC.
While I'm on a roll I might as well keep going. Another issue I ran into during this ordeal was that I needed to return to the original place of purchase...what difference does it make if it was a corp. store?
Done with my rant...Sorry

rquinn19 said:
Problem is that they're greedy and want restocking fee regardless of exchange or return. So now it doesn't make sense to exchange. Return it and buy the other one.
It's not being sneaky or cheap. ATT just has a greedy, bad business practice.
Bought a 3gs and exchanged it for the HOX. HOX was bad took it back literally a day or two later. They said too bad. No exchange. I had to go through warranty repair. HTC was shocked that my phone was purchased days before and they sent me to them for an exchange instead of doing so in store.
Auto sales aren't even done that way anymore. Worst part was the store manager was giving me the whole ATT did me a courtesy speech for allowing the first exchange. What courtesy? I paid $35, got a different phone and it was defective and you told me to bad, talk to HTC.
While I'm on a roll I might as well keep going. Another issue I ran into during this ordeal was that I needed to return to the original place of purchase...what difference does it make if it was a corp. store?
Done with my rant...Sorry
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wow, you have every right to rant after an experience like that! I'm sorry you got treated that way. Just to set the record straight, though, that's absolutely NOT company policy for AT&T corporate-owned stores. Since your One X was DOA, you should not have to pay a restocking fee. I worked for AT&T Retail until a couple weeks ago, and we wouldn't have done that... sounds like you ran up against greedy, bad people.
Oh yeah, and it doesn't master where you return it. As long as it's a corporate store. Are you sure the second place wasn't an authorized retailer? Either that, or they only had one or two left in stock.
Sent from my HTC One X

When dealing with att, its always a good practice to deal with corporate stores only. And that is sometimes hard to tell the difference...99% of the corporate stores will do the right thing..when buying phones I use best buy because they are usually a little cheaper but more so that they offer a $0 deductible warranty and a $30 buyback program where they offer you at least $125 in 2 Yeats towards purchase of new phone..can trade before 2 years and get even bigger credit towards new phone..$125 is just the least you will get...well worth the $30 l. Just my 2 cents..
Sent from my HTC One X using xda premium

The day I got it, I looked at mine and said...whoa.
The camera bezel isn't flush with the phone.
I'm NOT DUMB. I know it sticks out. - that's what the guy at AT&T said to me...what an idiot...
I mean like...where the bezel is set into the device, it sticks out a little.
Not to mention, I unlocked the device this morning to notice that the backlight of the recent apps button? Doesn't work anymore.
Needless to say, I emailed them about a possibly warranty replacement.
I LOVE the device - it's amazing! But...I don't think I can live with that when I paid for it outright...

rquinn19 said:
Problem is that they're greedy and want restocking fee regardless of exchange or return. So now it doesn't make sense to exchange. Return it and buy the other one.
It's not being sneaky or cheap. ATT just has a greedy, bad business practice.
Bought a 3gs and exchanged it for the HOX. HOX was bad took it back literally a day or two later. They said too bad. No exchange. I had to go through warranty repair. HTC was shocked that my phone was purchased days before and they sent me to them for an exchange instead of doing so in store.
Auto sales aren't even done that way anymore. Worst part was the store manager was giving me the whole ATT did me a courtesy speech for allowing the first exchange. What courtesy? I paid $35, got a different phone and it was defective and you told me to bad, talk to HTC.
While I'm on a roll I might as well keep going. Another issue I ran into during this ordeal was that I needed to return to the original place of purchase...what difference does it make if it was a corp. store?
Done with my rant...Sorry
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whoa! that's crazy! I got mine at radio shack and they did tell me that I was "suppose" to go back to the store I bought it at, but that was 250 miles away so she did it anyways. but the craziest part was that I actually got about 20 bucks back because the price of the phone had gone down. I paid no restocking fee either. based on all the stories I don't think I'll ever buy straight from att.

AT&T Return Policy

My One X has 3-4 stuck pixels, some light bleed and backlight bleed. It has also had a couple episodes of massive overheating while the phone has been sitting on the table, not in use.
I called customer support last week about doing an exchange after trying a store first. Since the phone was out of stock, they put a note on my account that I had called within the 30 day period and told me to call back this week. Evidently they can't schedule the exchange for when the phone is back in stock.
I called back today, and after the obligatory 3-4 transfers coupled with repeating myself 3-4 times, I was told that I would be charged another $199, and refunded the initial $199 at some point after my return was received.
I can't really afford to pay another $199 for the time being.
Reading back over AT&T's 30 day policy, I don't see this extra charge being mentioned anywhere.
Has anyone else run into this? The AT&T store near me still does not have them back in stock, so I can't do an exchange there.
The 30 day policy does not seem to mention anything about being charged twice, but it does say that refunds on returned phones will be issued within two months. Two months is a long time, and seems unreasonable.
I'm just wondering if others have run into this when returning their phones, or if it's something that can be circumvented.

Nope I had the same issue and they replaced it right away no money or questions asked
Sent from my HTC One X using xda premium

Thanks...did you do the exchange over the phone or in store?

I was charged the $199.99 and then credited the money back once they got the phone back.

droidiac13 said:
I was charged the $199.99 and then credited the money back once they got the phone back.
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That's bs. They shouldn't do that. If you don't send the phone back they should just credit your account. I've never had so many problems returning a phone than I do with AT&T.
Sent from my HTC One X using XDA

tyshemi said:
Nope I had the same issue and they replaced it right away no money or questions asked
Sent from my HTC One X using xda premium
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This. Go to the stores instead of calling customer service, they are a lot more helpful.
Sent from my HTC One X using xda premium

Yeah I'd suggest going into a store for the best experience.
Some people on the phones dont know what the heck they are doing.

Yea sorry lol I went to the store and they were more than happy to help me.
Sent from my HTC One X using xda premium

I'm sure going into a store is the best way to go, unfortunately the stores near me do not have any stock and do not know when they'll be getting the phones back. I called to ask if they could set up the exchange in store and order a new one for me, but they have to have the phones in stock to do an exchange.

SkizzMcNizz said:
That's bs. They shouldn't do that. If you don't send the phone back they should just credit your account. I've never had so many problems returning a phone than I do with AT&T.
Sent from my HTC One X using XDA
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It wasn't a big deal to me and I was OK with it. But, I can certainly understand how this can put someone in a pinch.
Also, I just got off the phone with AT&T and the DID make a notation on my account that once the phone is in stock, they will send out a new one since I am having issues with this phone too. So if you are in need of an exchange and the stores are out of stock, make sure you call and get the notes put into your account!!!

I'm no longer an at t customer but was for a long time.in my experience I always got the best service in corporate stores the authorized retailer won't always help out. It shouldn't cost out of pocket just billed to your account and refunded later.they send a return shipping box and tracking info for you to return the old one in.even the tape to close the box, lol.
Sent from my D710 blazing the blu kuban 1.0.3.6 undeniably

I found a corporate store that had received a new shipment and the exchange was fairly painless. New phone has one stuck pixel, but I think I can live with that.

I got notice today that the corporate store I go to received their shipment. Went in and exchanged without issue. Shipped with 1.85.
Sent from my HTC One X using Tapatalk 2

droidiac13 said:
I got notice today that the corporate store I go to received their shipment. Went in and exchanged without issue.
Sent from my HTC One X using Tapatalk 2
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Also on 1.85?

Hi. I bought the AT&T HTC One X off Amazon. Can I still go to the AT&T store for an exchange since I noticed a dead pixel?

No but amazon has a 30 day return policy.

Does AT&T's "one exchange only" rule apply to phones with dead pixels? In other words, can you keep exchanging until you get a phone without dead pixels? It seems to be a huge problem on these phones. I'm afraid to go back to the store and piss off the manager by rejecting phone after phone due to dead pixels.

Nope within the first 30 days warranty exchanges can be done in store.

So are there a bunch of problems with this phone or are a lot of people complaining about nothing? I sear everyday I look on this phone someone's says they are returning their phone because of issues.
Call it what you want but if you have to return it more than once that's horrible quality.
Trying to make a decision if this is the right phone to get....

AT&T website says defective devices must be returned within 14 days of receiving the replacement. Ugghhh. I thought it was 30!
Do you think they'll still take it back? They have been sold out because of the holdup at customs.

No Sim error fixed Bunk phones from Verizon

Ok guys im sure a few of you have seen me posting in alot of the no sim error threads I can confirm that there is a bad batch of phones let me tell you what I did. Took the plunge and purchased a verizon phone full retail cause I kept thinking that the 3 refurbs they have sent me were just bunk phones guess what now I have no problems with my phone at all and im now calling verizon to see what they are gonna do about this wish me luck! So I recommend if verizon wants to send you a new phone it not be a refurb so my guess is a bad batch of phones that are gettting sent out.

jparasita said:
Ok guys im sure a few of you have seen me posting in alot of the no sim error threads I can confirm that there is a bad batch of phones let me tell you what I did. Took the plunge and purchased a verizon phone full retail cause I kept thinking that the 3 refurbs they have sent me were just bunk phones guess what now I have no problems with my phone at all and im now calling verizon to see what they are gonna do about this wish me luck! So I recommend if verizon wants to send you a new phone it not be a refurb so my guess is a bad batch of phones that are gettting sent out.
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Click to collapse
My guess is that they receiver the phones in an area that isn't affected and send em out thinking they are fine when they aren't.
Sent from my unlocked VZW Galaxy SIII

I have never received a refurbished phone. My replacement was a new phone. Still having the same no sim issue.
Sent from my big red Samsung Galaxy S3 using XDA Premium.

jparasita said:
Ok guys im sure a few of you have seen me posting in alot of the no sim error threads I can confirm that there is a bad batch of phones let me tell you what I did. Took the plunge and purchased a verizon phone full retail cause I kept thinking that the 3 refurbs they have sent me were just bunk phones guess what now I have no problems with my phone at all and im now calling verizon to see what they are gonna do about this wish me luck! So I recommend if verizon wants to send you a new phone it not be a refurb so my guess is a bad batch of phones that are gettting sent out.
Click to expand...
Click to collapse
Honestly, to stick it to Verizon, I'd do my best to take one of bad refurbs back and return it as your full retail phone, keeping the retail/good phone... get your money back. Shouldn't be too hard to swap it out, they're not that bright.

I wish I could but the one i just bought is a blue one and that one is white and I did talk to verizon they basically did nothing for me just gave me a free month of service. That is ok cause im just gonna sell this white one I have laying around it works in other areas just fine just not my house. And one thing and when i mentioned to the guy at the corporate store there must have been a bad batch of phones he basically admitted there was and they knew about it.

jparasita said:
I wish I could but the one i just bought is a blue one and that one is white and I did talk to verizon they basically did nothing for me just gave me a free month of service. That is ok cause im just gonna sell this white one I have laying around it works in other areas just fine just not my house. And one thing and when i mentioned to the guy at the corporate store there must have been a bad batch of phones he basically admitted there was and they knew about it.
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The dev phones were on sale last week. lol

Your right the dev phones were on sales last week I forgot fail!

Just wanna point out phone is working like a charm no problems and I know someone mentioned that they got a new one and did not fix issue this phone came out of box with the g7 update so im guessing its pretty new.

Having the same issue; they replaced the SIM and no luck. I bought my wife one alongside mine and hers is fine. ... Same color even
Sent from my SCH-I535 using Tapatalk 2

Brian Gove said:
Honestly, to stick it to Verizon, I'd do my best to take one of bad refurbs back and return it as your full retail phone, keeping the retail/good phone... get your money back. Shouldn't be too hard to swap it out, they're not that bright.
Click to expand...
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yea but then when they go to match phones serial number to the box they would stick it to you.

jparasita said:
Ok guys im sure a few of you have seen me posting in alot of the no sim error threads I can confirm that there is a bad batch of phones let me tell you what I did. Took the plunge and purchased a verizon phone full retail cause I kept thinking that the 3 refurbs they have sent me were just bunk phones guess what now I have no problems with my phone at all and im now calling verizon to see what they are gonna do about this wish me luck! So I recommend if verizon wants to send you a new phone it not be a refurb so my guess is a bad batch of phones that are gettting sent out.
Click to expand...
Click to collapse
Did you try flashing the latest modem in the development stickied section? That is supposed to fix the no sim error.
Sent from my SCH-I535 using xda app-developers app

I have tryed flashing the latest HD modem and still did not fix the issue for me. But my new one I bought is working fine still no errors yet knock on wood im telling you I think there was a bad batch of phones and there getting recyceled and sent back out as refurbs.

[Q] qhsusb_dload

Backstory: My friend gave me a One X that was his son's. His son tried to root it. Messed it up real bad, flashed EU versions of stuff and could only get into the bootloader. I fixed this for him about a month ago. His dad told me fix it, don't root it, he will just mess it up again. So i flashed stock RUU, this one I think, and gave it back. Sure enough he gives me the phone yesterday and his son tried to root it again. This time it is stuck in QHSUSB_DLOAD mode. I tired the the instructions at [WIP] Unbricking evita but no partitions ever showed. I got the Qualcomm. Inc. to show for about 2-3 seconds and spammed $ ls /dev/sd* then but nothing ever showed. Tried the tool at unlimited.io and the toolkit here and that didn't work either. They told me I can keep it if I can fix it. Well, I'd like to keep it since I'm using a MyTouch4G right now that is showing it's age. Any help?
I thinking it's toast now that it's on 2.20 and before I recovered it because it was on a much lower firmware.
Also, if it is bricked is there anyplace that can fix it for cheap? I don't really want to put money into this and if it's gonna cost me I'll prob just ebay it.

Happened to me a week ago. As of right now there is no way to save the device. Be patient as they are working on a fix for bricked 2.20 devices.
HTC will fix it for $130.
Hope I helped!
Sent from my HTC One X using xda premium

Damn, that's what I figured. I may just shelf this until a fix for 2.20 comes out.
Any good words on mobiletechvideos,com jtag repair?

jiggamanjb said:
Damn, that's what I figured. I may just shelf this until a fix for 2.20 comes out.
Any good words on mobiletechvideos,com jtag repair?
Click to expand...
Click to collapse
They usually can get the job done...but send josh an email first explaining and ask him if its fixable

Called HTC on a whim, they said send it in and it's fully covered. I told them what the issue was and they said they'd take care of it and send it back to me, as long as there was no physical damage or water damage they'd fix it.
Seems too good to be true? I got a RMA # just in case.

It's worth the $5 to ship it to Texas. If your lucky that $5 will turn into a nice $250 phone in 1-2 weeks.
Sent from my HTC One XL

Kk, I'll box it up and ship it out. Figured the worst I would be out is $5, but wasn't sure about HTC's RMA process. The CS person was very very nice. Didn't really expect that.
Thanks guys!

They are good and fast over the phone, not sure about anything further than that but I wish you luck. Probably the best ROI you can get for $5 these days
Sent from my HTC One XL

On it's way back fixed up!

Very good news congrats!
Sent from my HTC One XL

At least the kid won't be able to brick it again.

Excellent.
Sent from my HTC One XL

Thanks for all your help on this too guys! Also, the HTC RMA process is pretty amazing btw.
Side note: I won't have to unlock this again will I? I think it was unlocked during his first try at rooting. I plan on using this on Tmobile to replace my myTouch 4g. Worse comes to worse go on Ebay and grab a unlock code for $5. Or maybe try ATT chat and get a code free, but I am not a customer so I don't think they'd give me a code.

If you do, the same unlock code should work. I don't think they would change the imei but not sure
Sent from my HTC One XL using xda app-developers app

Kk, I kept the old IMEI # so I'll check it when it comes and see if it's diff.

Keep us posted, according to my conversation with them they just repair and do not replace.

jiggamanjb said:
Side note: I won't have to unlock this again will I? I think it was unlocked during his first try at rooting. I plan on using this on Tmobile to replace my myTouch 4g. Worse comes to worse go on Ebay and grab a unlock code for $5. Or maybe try ATT chat and get a code free, but I am not a customer so I don't think they'd give me a code.
Click to expand...
Click to collapse
Bootloader unlock =| carrier unlock
In all likelihood, it was never carrier unlocked. You'll need to get an unlock code

AT&T might just give you the unlock code even though you are not a customer. Might be worth a call unless they want you to hold forever or jump through some silly hoops. Like you said the sim unlock codes online are all about $5 so not a huge investment to use it on t-mobile. If you need an older t-mobile sim card to cut down and use to get data working just PM me.

954wrecker said:
AT&T might just give you the unlock code even though you are not a customer. Might be worth a call unless they want you to hold forever or jump through some silly hoops. Like you said the sim unlock codes online are all about $5 so not a huge investment to use it on t-mobile. If you need an older t-mobile sim card to cut down and use to get data working just PM me.
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Every phone I have had to SIM unlock, AT&T asked if I was an acct holder.. Luckly I am, but still.. They might ask for an acct number.

It was a few months ago and I admit they don't seem extremely helpful especially when you tell them you are not a customer. Luckily my phone was s-off and sim unlocked so I never had to unlock it
Sent from my HTC One XL