After months of running the same radios and roms, my wife's thunderbolt and my thunderbolt started restarting, sometimes getting past the booting screens and sometimes not. I'm guessing the towers/network can change and have issues with a working phone way after. I tried a lot of combinations of the radios and roms with no luck. I live in a 3g only area. I ended up getting the phone to boot far enough to turn on airplane mode before a restart after an hour of constant restarts on loading screens. After getting airplane mode turned on the reboots stopped. I ended up turning airplane mode off and was able to get into LTE On/Off and switch it to CDMA Only and the restarts stopped.
Since I did that I have turned LTE back on to see if restarts would happen again, and have not had another restart since. So if you are getting random restarts instead of changing your rom/radio try turning on airplane mode and if it fixes it. If it does it may be some problem with the network or tower. Going through different options in the Phone Info screen you may be able to find what signal(3g,4g, and so forth) may be causing the reboots. Dunno if this information will help anyone or not or if anyone knows what they might change for a few days that would cause LTE to bootloop/random restart a phone and then suddenly stop days later.
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Hi,
After switching from my old trusty Desire, I'm beginning to regret getting the One s!
Anyone else having reboot problems? Mine hard restarts at least twice a day even if left completely idle (as it just has having been on charge for the last hour).
Wifi - Stays connected to access-points long, long gone. Was connected to my home according to the settings screen 5 hours after I left home. Data then stops flowing. Solution is to turn off and back on wireless.
HTC gave me a rather poor response. I have exactly the same apps (bare the new sense) on the new phone as the old, less even.
Anyone else having the same issues? I guess it's a software issue, but I want to return it if it's a faulty handset.
Thanks.
I think you should do a factory reset and then try the phone for a day whithout doing any changes to it. If it still restarts you should really send it back.
pjsmith said:
Hi,
After switching from my old trusty Desire, I'm beginning to regret getting the One s!
Anyone else having reboot problems? Mine hard restarts at least twice a day even if left completely idle (as it just has having been on charge for the last hour).
Wifi - Stays connected to access-points long, long gone. Was connected to my home according to the settings screen 5 hours after I left home. Data then stops flowing. Solution is to turn off and back on wireless.
HTC gave me a rather poor response. I have exactly the same apps (bare the new sense) on the new phone as the old, less even.
Anyone else having the same issues? I guess it's a software issue, but I want to return it if it's a faulty handset.
Thanks.
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Click to collapse
i have exactly the same problem. sometimes my device reboots without doing nothing. i had this on my black device and on my grey device after i gave the black one back. i contacted htc and the woman at the chat support just said it is a software problem and i should do a factory reset. to do that i should remove the battery (lol). because of that i think htc-employees are really unqualified.
same issue with wifi here.it stays a few hour connected without any problem. then it disconnects and doesn't reconnect.only if i turn it off and on again.It doesn't appear evertime wifi is on but it is annoying.i hope htc will fix this soon
wayne850 said:
i have exactly the same problem. sometimes my device reboots without doing nothing. i had this on my black device and on my grey device after i gave the black one back. i contacted htc and the woman at the chat support just said it is a software problem and i should do a factory reset. to do that i should remove the battery (lol). because of that i think htc-employees are really unqualified.
same issue with wifi here.it stays a few hour connected without any problem. then it disconnects and doesn't reconnect.only if i turn it off and on again.It doesn't appear evertime wifi is on but it is annoying.i hope htc will fix this soon
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Click to collapse
Certainly sounds like we have the same issues. let's hope HTC are listening and fix soon.
I have also some reboots. I think at least twice a week. And always when the phone is on standby. I hope also that htc will fix this soon =)
Not only with phones, but look at Windows or games, they also have bugs at start, but with time most of them get fixed
Mine also only reboots in standby. In my pocket, on the desk, etc. It's never done it during use, and I do use it a lot.
WiFi problem is noted. An annoyance, but no deal breaker as long as I have the WiFi toggle on the home screen. Guess it will be fixed when developers get their hands on the kernel source.
Had the phone for one week come Friday, and had one shutdown (not reboot) this far, and that happened as I was surfing multiple tabs in dolphin. Guess the phone ran out of operating space and had to clean itself out in a bad way
Got mine today so will let you know.
Sent from my HTC One S using XDA
Had the same reboot issue since 2 days (at least once a day). I have the phone since 10 days. The last program I installed was "adfree". I couldn't use it as I have no root rights yet but didn't uninstall it. Finally I uninstalled it yesterday and no more self reboot since. Hope this helps.
I've had the reboot problem on several occasions. Twice the 'One S' has even got stuck in a reboot loop (after login the phone restarts as soon as I try to start an app or report the error). This problem seems to be related to some problematic app running in the background constantly restarting itself and not the actual phone or ICS.
SOLUTION (worked for me):
1) Reboot the phone.
2) When 'HTC One S splash screen' appears hold down 'volume down' to enter safe mode. (Note: If you hold 'volume down' while powering on the device you may end up in a different mode. Don't panic just choose 'reboot' or 'power down' by navigating with power button and volume buttons and try again.)
3) The text "Safe mode" will appear in the lower left corner of the screen.
4) Login and uninstall any app that may be causing problems. Reboot the phone and see if the problem has disappeared, if not repeat 1-4.
Hope it helps!
Just wanted to update this thread on my reboot problem. Since the OTA update the other day, I've not had a single reboot, yet. The wifi connection / disconnection problem seems gone as well.
this is happening to me as well. Once I turn on wifi/ wifi calling the phone searches for a network then freezes up and reboots.. it keeps rebooting until I turn off wifi. This all started for me when I got the OTA 1.78 update. No idea how to fix it. blah!
That's odd. I can confirm that since the update (more than a week now?), I've had only 1 reboot whilst in 'Dolphin'. I was getting them at least daily before even when not using the phone. It's reboot in standby. All my wifi issues have gone. Wifi now seems to work perfectly.
I use the phone quite heavily. I'm pretty convinced that the update has fixed or at least significantly improved the issues I was experiencing. Let's hope it didn't break thinks for others who were not having the issues in the first place!
<oh, and btw - I do use internet calling (only in the last week though since the update)>
Hey y'all, I apologize if this was covered elsewhere, but I did search and found no solution, so I'm posting here. I've got the problem other folks have, the WiFi is stuck "turning on". This began after the WiFi was having connectivity problems the other day, and I was refreshing it every so often to see if I could fix it. Now it's stuck in a "turning on" state that a factory wipe and two ROM/kernel combinations haven't fixed.
So I thought I'd try another tack. How do I force the WiFi into an "off" state. It seems to be stuck, and I've tried various ways to turn it off, such as widgets, power programs and the like, but nothing has held. I'm wondering, therefore, if there's another app I'm missing, or maybe I have to go into the terminal to do it, I'm not sure.
If, therefore, someone can tell me how to force the WiFi state on my phone to be switched to off, that would be amazing. Thanks so much for your time!
Hey guys,
Somehow my phone is stuck forever in airplane mode. I have tried flashing multiple ROMS, going back to fully stock, even with a locked bootloader or without custom recovery. But somehow the problem still stays. I seriously don't know how this even started.. I knew for sure it was the airplane mode's fault when I wanted to call some kind of number for the radio settings, but I got a message saying I had to turn airplane mode off.
But, it is not even turned on anyway. Now what? Help is appreciated guys!!
Edit3: When pressing on the power key, when you get the small menu it shows me that (while no simcard in) airplane mode is constantly turning on and off, I also get a constant repeating/flickering notification in my status bar.
I also tried using my sister her simcard, but it gives the same result. But, my simcard works in her phone. I was able to use 3g etc.
I have exactly the same issue. It appeared today after being away for a few days and having my phone on airplane mode + Wifi the entire time. I have tried flashing back to stock w/full wipe and reflashing radio. In *#*#4636#*#* menu I see that radio is "off". See screenshot attached.
murrkittai said:
I have exactly the same issue. It appeared today after being away for a few days and having my phone on airplane mode + Wifi the entire time. I have tried flashing back to stock w/full wipe and reflashing radio. In *#*#4636#*#* menu I see that radio is "off". See screenshot attached.
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Click to collapse
hello friend plz help.....i have the exact same issue...wat did u do
Phone: Pixel 3a
This sounds like a very specific problem I have, however I can't describe it with any other words. Usually, I turn on airplane mode before I go to bed. Almost every morning, when I deactivate airplane mode, the phone freezes completely and I have to do a hard reboot with long pressing the power button.
I am running Android 11 with the latest update. The problem, however, started with the first Android 11 update. There were no such weird problems happening on Anroid 10. I even did a clean flash of the system rom, which did not fix the problem. When I wiped the internal storage as well, it worked for about two days, but now I am back to the freezing.
I still have warranty on the phone and thinking about RMAing it, because I can't find any other person having this problem.
The weird thing is that the freezing does not happen, when airplane mode is only turned on for a short time. Like, right now, I could turn it on and off without a problem. You see, I am a bit lost and don't know what to do!
And maybe something to add: When I turn off airplane mode in the morning, I am able to receive messages for a split second before it freezes completely. When I do a reboot, these messages are just gone. So, they are not getting saved properly I guess ... Really annoying.
What happens if you turn airplane mode on, use another phone to send a few messages to yours then turn off airplane mode?
What happens if you turn airplane mode on, use another phone to send a few messages to yours then turn off airplane mode?
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Click to collapse
It works like normal. It annoys me that I can't really reproduce this issue right now, but I believe it has something to do with the reconnection to the mobile network. Maybe it could even be a mobile provider related problem? But that is just a wild guess ...
https://support.google.com/android/answer/7664448?hl=en-GB
Press power then keep pressing on "restart" and activate safe mode. Check if the problem persists for a week in safe mode. If it doesn't then an app you're using is probably the origin of the problem.
N3utro said:
https://support.google.com/android/answer/7664448?hl=en-GB
Press power then keep pressing on "restart" and activate safe mode. Check if the problem persists for a week in safe mode. If it doesn't then an app you're using is probably the origin of the problem.
Click to expand...
Click to collapse
Thank you, I am going to try this then.
EDIT:
Seems like the Battery Charge Limiter app from the play store was causing the problem. It worked well with Android 10, but not so well on Android 11.
hi all, ive had my s7 for 3 years now, amazing phone, but a few weeks ago this freezing reboot problem appeared and idk whats going on, my phone isnt rooted, and ive never messed with custom OS or any of that, its on android 7 stock, the battery is still good, but im wondering if this freezing problem is software or hardware related, when it freezes and reboots it gets stuck on the first logo, if i dont force it to shut off it will stay that way or keep rebooting till it runs out of battery, so after i force it to shut off sometimes it reboots immediatly and sometimes it stays black for a while and boots randomly, i try to go into recovery menu and most times it freezes on no command screen and if i leave it there the phone gets incredibly hot, so i force shut it again and this time with the charger connected so it shows charging icon as if its shut down... i leave it for a while then turn it on and its working untill it freezes again... i am considering installing lineage os incase the firmware is corrupt but im not very familiar with all of this and after reading other posts where the user did way more complicated stuff and the problem maintained... im not sure if its really gonna work, so im looking for advice on here