Photon LTE error message when trying to send Pic Messages - Motorola Photon Q 4G LTE

When I have full bars on 3G, I get a error message when trying to send picture messages.
I connect to the nearest Wi-Fi, and I still cannot send.
Anyone else having these issues?
I called tech and they had me update all profiles, PRL. etc and power the phone on and off.
But, I am still having the issues.
PS
Not to make this more complicated, but when I eventually get home, I connect to my WiFi in my house and then retry sending, the pic messages finally go through.
Weird.

There is currently an MMS issue acknowledged by Motorola. A real pain in the ass. They say a software fix is coming but who knows.

In addition, I am unable to download picture messages I receive until I get home to my WiFi network as well.

Same issue, use a third part text app as a workaround. Handcent, chomp, go sms...
Sent from my XT897 using xda premium

fallnSaint said:
Same issue, use a third part text app as a workaround. Handcent, chomp, go sms...
Sent from my XT897 using xda premium
Click to expand...
Click to collapse
This is a pretty easy fix.
1. Open your dialer and dial ##3282#
2. Open "Data Profile"
3. Check your username- it will probably end in "sprint.comcom", ".comom", ".com.com" or something similar
4. If yours is similarly incorrect, call Sprint, tell them your MMS isn't working due to an incorrrect username and you need the MSL code to fix it.
5. Context menu -> Edit while the user name is open
6. Make sure your username ends with "sprintpcs.com" and reboot the phone.

MillionManMosh said:
This is a pretty easy fix.
1. Open your dialer and dial ##3282#
2. Open "Data Profile"
3. Check your username- it will probably end in "sprint.comcom", ".comom", ".com.com" or something similar
4. If yours is similarly incorrect, call Sprint, tell them your MMS isn't working due to an incorrrect username and you need the MSL code to fix it.
5. Context menu -> Edit while the user name is open
6. Make sure your username ends with "sprintpcs.com" and reboot the phone.
Click to expand...
Click to collapse
Yep, I had [email protected].comtpcs.com in mine. Corrected it to [email protected]!

Can anyone who had the original Epic test and see if its possible to pull the MSL via a terminal app on the Q as well?
I believe the command was 'getprop ril.MSL'. If it works, it would make it quicker/easier for folks to get that than having to call Sprint.

PythonFanTN said:
Can anyone who had the original Epic test and see if its possible to pull the MSL via a terminal app on the Q as well?
I believe the command was 'getprop ril.MSL'. If it works, it would make it quicker/easier for folks to get that than having to call Sprint.
Click to expand...
Click to collapse
I had the original epic and that worked great, this phone...not at all.

If you're rooted, wouldn't this setting be located in a DB entry that you could then use a DataBase Editor to fix (saving having to **** around with Sprint CS at all)?

rpankoe said:
Yep, I had [email protected] in mine. Corrected it to [email protected]!
Click to expand...
Click to collapse
This worked.
A BIG THANK YOU sent.

Related

trouble sending mms

Anyone have trouble sending mms? Mine just stalls and eventually gives me a notice that it can't be sent...had the trouble for a while now....
Sent from my SAMSUNG-SGH-I897 using XDA App
Are you having this problem on both 3G and Edge or just when you are on Edge?
your not trying to send it through google voice are you?
I had trouble with mine on EDGE. The solution was to get Handcent SMS and set the size of the MMS.
Settings->Send message settings->Maximum MMS size and I set it to 100k
No problems since.
mmm_tacos said:
I had trouble with mine on EDGE. The solution was to get Handcent SMS and set the size of the MMS.
Settings->Send message settings->Maximum MMS size and I set it to 100k
No problems since.
Click to expand...
Click to collapse
I am also having this problem. I found that it was only an issue on Edge.... which is all that is available here. Pretty much rendering my MMS messages useless. Along with GPS. So im quite displeased at this moment.
As for the Settings = send message settings above thing .... I do not see the "Send MEssage Settings" option anywhere. Not in Message Settings or in regular Settings. Any particular place for it? Hope it works if i find it. Frustrated.
Correction - I see you mean to get the program Handcent SMS. Though that actually pisses me off more that I have to get a program to send on Edge, I will give it a shot.
Works
I can confirm that the Handcent SMS app on the Marketplace works for MMS on Edge network. Thanks for the tip off good sir.
If you're running Stock JF6 ROM and only has EDGE signal, you have two choices:
1. Some how shrink the picture down to 100k or so. Anything bigger won't send over EDGE. It is one of the known bugs in stock ROM.
2. You can flash to the newer leaked beta ROM. This bug has been addressed in newer ROMs.
Or you can wait for the official ROM update that fixes GPS among other things. No one know when that will happen yet.
Question for mmm_tacos
mmm_tacos -
Did you find a way to disable the regular Messaging system so you dont get two notifications for every text/MMS message received?
Finch44 said:
mmm_tacos -
Did you find a way to disable the regular Messaging system so you dont get two notifications for every text/MMS message received?
Click to expand...
Click to collapse
You should be able to open the stock Messaging application and hit your menu button and go to settings and go to Notifications and uncheck it.
mmm_tacos said:
You should be able to open the stock Messaging application and hit your menu button and go to settings and go to Notifications and uncheck it.
Click to expand...
Click to collapse
much appreciated
I can send a MMS, but cant receive one.
Those I send it to do receive it.
When I receive a MMS I get a Txt which has a 'Download' button in it. I try to download but it doesnt work, even if the photo is tiny.
Im on JH7

[Q]Boost EVO MMS (I Can Receive MMS But Can't Send)

What's happening guys? I've searched through forum after forum trying to figure out why my Boost EVO won't send picture messages and have yet to find a solution to my problem. I did the ##3282# thing, went to Advanced & changed the MMS Server URL to http ://mm.myboostmobile.com (I put the space between the http & the ://mm.myboostmobile.com because I'm a new poster so this site wouldn't allow me to post it due to possible spamming) & still haven't had any luck at all. I can receive picture messages with no problem, but when I go to send them, it appears as if they've been sent out, but the phone that they're sent to never receives them. I've tested this out myself by sending a few picture messages from my Boost EVO to my Cricket EVO, which has no problem sending or receiving mms, and it never receives the picture messages from the Boost EVO. Anybody have any suggestions? Your help is greatly appreciated. Thanx
i have same exact problem
Yea im frustrated it seems nobody knows how to fix this im running ultimate droid 3.3 and everything works flawless except i can not send mms can recieve sms and send but no matter what ive tried as far as apps deleting file and other fixes somebody with more experince please help htc evo on boost mobile oh and the data fix ##data#does nothing wont even ask for msl which i have i hit send and everything nothing /
I tried for 2 weeks to get mms on my new Evo (flashed to Boost). I finally found a solution! I had to post because 1) xda-developers is awesome and 2) I'm so grateful to the original author of the solution (sorry I don't have the name or link for credit) I wanted to pass it along.
Sounds like you guys are running CM ROMs...##3282# doesn't work with CM, but don't worry, you don't need it! OK, ready for the crazy simple fix?? Here goes:
Download and install GoSmsPro from Market
Open the app and go to Menu>Settings>MMS Settings>APN Configuration
Check the Fill APN Configuration Manually box
MMSC = mm.myboostmobile (you know the rest)
Leave MMS Proxy blank
MMS Port = 80
Reboot your phone
That's it! You should now be able to send mms. Still trying to find a fix to receive mms directly instead of having to use web browser. If anyone has a solution please post!
anita_russell
I too am having the same exact problem. I am a reall newbee to this I have been an Iphone user for the past year and just got the HTC EVO working on BOOST.
I know you said to download the app which I did but I do not know how to do anything else at all... You said you know what to do from here and I really don't could you please if you don't mind give me a steb by step what to do exactly.
Thanks...
anita_russell said:
I tried for 2 weeks to get mms on my new Evo (flashed to Boost). I finally found a solution! I had to post because 1) xda-developers is awesome and 2) I'm so grateful to the original author of the solution (sorry I don't have the name or link for credit) I wanted to pass it along.
Sounds like you guys are running CM ROMs...##3282# doesn't work with CM, but don't worry, you don't need it! OK, ready for the crazy simple fix?? Here goes:
Download and install GoSmsPro from Market
Open the app and go to Menu>Settings>MMS Settings>APN Configuration
Check the Fill APN Configuration Manually box
MMSC = mm.myboostmobile (you know the rest)
Leave MMS Proxy blank
MMS Port = 80
Reboot your phone
That's it! You should now be able to send mms. Still trying to find a fix to receive mms directly instead of having to use web browser. If anyone has a solution please post!
Click to expand...
Click to collapse
I really appreciated you posted the fix for this particular problem, could you or anybody out there finished the remaining sentence MMSC = mm.myboostmobile if there are more to follow that sentence. Thanks.
gmmerc5 said:
I really appreciated you posted the fix for this particular problem, could you or anybody out there finished the remaining sentence MMSC = mm.myboostmobile if there are more to follow that sentence. Thanks.
Click to expand...
Click to collapse
There are just 5 posts in this thread and the first post spells out the mm.myboostmobile.com. I can't verify whether setting this in GO SMS Pro is sufficient or not. I did go and get GO SMS but I also did the ##DATA# >Edit>Advanced thing and changed the MMS from the sprint one.
I am getting MMS messages working in BOTH directions. IMPORTANT: At first I was having failures in sending. That was because I forgot to use the whole 10 digit number to send to. They appeared to be sent but they didn't go anywhere. Then I tried sending one to my own number which happened to be complete with area code. A couple seconds later I received it back. Shortly after that I got a message from Boost Mobile telling me that my Media Mail account was activated. So, it may be that simple. Half-working is not good enough.
Vanilla Bean said:
There are just 5 posts in this thread and the first post spells out the mm.myboostmobile.com. I can't verify whether setting this in GO SMS Pro is sufficient or not. I did go and get GO SMS but I also did the ##DATA# >Edit>Advanced thing and changed the MMS from the sprint one.
I am getting MMS messages working in BOTH directions. IMPORTANT: At first I was having failures in sending. That was because I forgot to use the whole 10 digit number to send to. They appeared to be sent but they didn't go anywhere. Then I tried sending one to my own number which happened to be complete with area code. A couple seconds later I received it back. Shortly after that I got a message from Boost Mobile telling me that my Media Mail account was activated. So, it may be that simple. Half-working is not good enough.
Click to expand...
Click to collapse
I was trying to do the whole ##DATA# thing but it's asking me for a password that I do not have any idea's of what that could be?
Ive tried the go sms workaround to no avail... still Im not able to send any mms trough my evo on boost... nice app btw...
Did you try calling boost?
zelendel said:
Did you try calling boost?
Click to expand...
Click to collapse
I dont think boost will be willing to help if I tell them that I have an evo on their network... it sucks on the stock rom that my evo was flashed, mms works fine, and my data wont drop... but if i go with cm7 my mms will not send although it says it was sent and I can receive mms... ohhh and my data goes out every 10 min, so I have to turn 3g on and off to get it working again... but I dont want a sense rom, I love cm7...
GrndSers-Rcng said:
I dont think boost will be willing to help if I tell them that I have an evo on their network... it sucks on the stock rom that my evo was flashed, mms works fine, and my data wont drop... but if i go with cm7 my mms will not send although it says it was sent and I can receive mms... ohhh and my data goes out every 10 min, so I have to turn 3g on and off to get it working again... but I dont want a sense rom, I love cm7...
Click to expand...
Click to collapse
OK so its a CM based problem. Make sure you don't turn background data off or mms will not send on CM based roms. The fact that your data keeps swiping is my mms won't send.
I am trying to solve this problem too. I have changed the address in the advanced ##DATA# menu but that doesn't do anything.
I have the 1/11/2012 Energy ROM installed, fresh install actually. Any suggestions?
EDIT: This seems to be related to the ROM, I nandroided back to my original rom and outgoing MMS works.
Not sure where that leaves me now though
if u would like to know the easiest way to do this message me and I will give the instructions. it doesnt require any other apps just your meid.
mms on evo dont work help me
txt me call me email me HELP ME this **** is driveing me crazy!!!!!!!!!!!! 2516550365 [email protected] my name johnny
Fixed/solved?
anita_russell said:
I tried for 2 weeks to get mms on my new Evo (flashed to Boost). I finally found a solution! I had to post because 1) xda-developers is awesome and 2) I'm so grateful to the original author of the solution (sorry I don't have the name or link for credit) I wanted to pass it along.
Sounds like you guys are running CM ROMs...##3282# doesn't work with CM, but don't worry, you don't need it! OK, ready for the crazy simple fix?? Here goes:
Download and install GoSmsPro from Market
Open the app and go to Menu>Settings>MMS Settings>APN Configuration
Check the Fill APN Configuration Manually box
MMSC = mm.myboostmobile (you know the rest)
Leave MMS Proxy blank
MMS Port = 80
Reboot your phone
That's it! You should now be able to send mms. Still trying to find a fix to receive mms directly instead of having to use web browser. If anyone has a solution please post!
Click to expand...
Click to collapse
I think you solved this without knowing.
I just flashed my EVO 4G LTE to boost and everything was good short of being unable to send MMS over 3g (wifi was fine)
You posted to leave the MMS Proxy blank.
So I went into EPST and made sure that mms destination address as correct and then wnet nad set the mms proxy to blank and now I can send mms over 3G.

Texting Issues

I had this experienced with three different JB roms today. I can send mms (pics) but I can't send plain text messages.
I get the "message not sent" error.
I did a complete wipe, etc. before installing each rom. Any suggestions?
dogg409 said:
I had this experienced with three different JB roms today. I can send mms (pics) but I can't send plain text messages.
I get the "message not sent" error.
I did a complete wipe, etc. before installing each rom. Any suggestions?
Click to expand...
Click to collapse
Does this happen with all text messages, or only ones that go really long?
Have you checked to make sure your APN settings are correct?
[APN][AT&T][MMS][HSPA+] Single APN for HSPA+ Speeds AND MMS - (Updated 8/21)
Ryo Misaki said:
Does this happen with all text messages, or only ones that go really long?
Have you checked to make sure your APN settings are correct?
[APN][AT&T][MMS][HSPA+] Single APN for HSPA+ Speeds AND MMS - (Updated 8/21)
Click to expand...
Click to collapse
It happens with all sms....even when I send "hi" to myself.
dogg409 said:
It happens with all sms....even when I send "hi" to myself.
Click to expand...
Click to collapse
Odd... Did you check the APN?
Ryo Misaki said:
Odd... Did you check the APN?
Click to expand...
Click to collapse
Yeah, I tried and no luck.....I am dumbfounded.
Ive been getting a weird message.. something like
"Android services has noticed you are sending a large number of SMS messages. Do you want to continue" Then it has 2 options..
Allow or Deny..
After it pops up the first time, it comes back after every 2 or 3 messages sent..
Its powered by Jellybeaned AOKP!
I found out some of the ported ROMs removed the message center option entirely under "Messaging" -> Option key -> "Settings". There should be a "Message Center" option which you should set to +13123149810. Since it's been removed from a couple ROMs sending SMS messages will not work. Anyone know of a ROM that still has this option?
rev3la7ion said:
I found out some of the ported ROMs removed the message center option entirely under "Messaging" -> Option key -> "Settings". There should be a "Message Center" option which you should set to +13123149810. Since it's been removed from a couple ROMs sending SMS messages will not work. Anyone know of a ROM that still has this option?
Click to expand...
Click to collapse
Scratch that I found out that from ICS and up they got rid of that option and replaced it with SMS Center which you can get to by opening the phone dialer and typing in *#*#4636#*#* and selecting -> Phone info.
Go to google and search for your SMS center number which should be based on the carrier you have.
Next, go to twit88.com/home/utility/sms-pdu-encode-decode
Scroll down to where you see SMSC, Receiver, and Alphabet size.
Put in the entire SMSC number, including the + sign into the box, leave receiver blank, change the Alphabet size to 8, and delete whatever is in the message box under Alphabet and hit Convert.
Now, on your phone go to the Phone info menu described above and scroll to the bottom and find the SMSC field.
Enter the first 16 numbers into that field and hit update.
Reboot your phone and you can now send SMS.
This fix is for people who have the proper modems flashed on there phones and can still receive texts but not send them.

SMS Google Hangouts

Every time I try to send a text message, weather its just a text message or a text message with a picture attachment it will not go threw. It just stills their, then either says "Failed to Send" or it says "Retrying" . So far I really find this new Hang outs rather annoying. Do you have to modify something in your phone settings for this to work? I'm on Tmobile. The person I am sending it to, has an Iphone 5 and is on Sprint.
Is your phone newly activated? How long has this persisted?
belvedere said:
Is your phone newly activated? How long has this persisted?
Click to expand...
Click to collapse
I also have the N5 on T-mobile. Earlier today i couldn't send any SMS to a person, nor reply to group threads. Maybe there was something with their servers? It was really aggravating me. I thought it was the phone.
Are your APN settings incorrect? If they are, your picture messages will never go thru properly because of improper phone setup. I had this issue until I realized I had mistyped a character in the APN settings. Once I corrected it, everything worked fine.

Messaging App

Can someone please tell me step by step how the heck one does a group chat on this phone??
Well, you need to open the app > tap on three dots in the upper right > settings > advanced > group messaging > click the toggle for "Send an MMS reply to all recipients (group MMS)"
Then when one person replies to your original message everyone you sent it to will also get the reply. [[Remember though to turn this off if you do not want everyone to see all the replies because this can load up everyone's texts with numerous replies.]]
Then just add as many contacts as you want/need to the message you are creating and then send it.
jaseman said:
Well, you need to open the app > tap on three dots in the upper right > settings > advanced > group messaging > click the toggle for "Send an MMS reply to all recipients (group MMS)"
Then when one person replies to your original message everyone you sent it to will also get the reply. [[Remember though to turn this off if you do not want everyone to see all the replies because this can load up everyone's texts with numerous replies.]]
Then just add as many contacts as you want/need to the message you are creating and then send it.
Click to expand...
Click to collapse
Hi Thanks for getting back to me. I tried looking for the three dots but I don't have them when I open the messaging app directly.
I'm on OREO by the way. When I go to Messenger on the App info setting I see the three dots but when I hit it all I get is Uninstall updates.
I just went to settings, Network & Internet then internet settings DL settings for internet and MMS message says "Your device will now connect to the intenet for quick setup of internet and MMS services
I accept I see that something is DL but I can't find it. Where the heck is the DL folder. Is it asking me to set this feature up??
Ok so now it says set up complete. Now what??
O so I just restarted the phone. I now have the three dots but under advanced I don't see a group messaging tab
Still don't get it!
jaseman said:
Well, you need to open the app > tap on three dots in the upper right > settings > advanced > group messaging > click the toggle for "Send an MMS reply to all recipients (group MMS)"
Then when one person replies to your original message everyone you sent it to will also get the reply. [[Remember though to turn this off if you do not want everyone to see all the replies because this can load up everyone's texts with numerous replies.]]
Then just add as many contacts as you want/need to the message you are creating and then send it.
Click to expand...
Click to collapse
Hey Jaseman Please bear with me I'm coming from a Galaxy Note 3. When I go to my message app it does allow me to start a group conversation. When I pick my contacts for the message I want to send it does this but then it say where the message wil go " Each recipient will get an SMS message from you. Replies will appear in individual conversations"
That's not what I'm after. I want to send a group message with all contacts being able to see what everyone in the group is responding. Is this still possible??
daisy192 said:
Hey Jaseman Please bear with me I'm coming from a Galaxy Note 3. When I go to my message app it does allow me to start a group conversation. When I pick my contacts for the message I want to send it does this but then it say where the message wil go " Each recipient will get an SMS message from you. Replies will appear in individual conversations"
That's not what I'm after. I want to send a group message with all contacts being able to see what everyone in the group is responding. Is this still possible??
Click to expand...
Click to collapse
OK...wow...I see that you are working your way through things and getting closer.....
Now then, you need to open the app ((NOT the app in the settings menu for the phone itself...but the actual messaging app itself)) > tap on three dots in the upper right > settings > advanced > group messaging (right at the very top, tap on the words themselves) now another smaller window will open > click the toggle for "Send an MMS reply to all recipients (group MMS)"
Then when one person replies to your original message everyone you sent it to will also get the reply. [[Remember though to turn this off if you do not want everyone to see all the replies because this can load up everyone's texts with numerous replies.]]
Then just add as many contacts as you want/need to the message you are creating and then send it.
Try again and make sure you are in the correct place.
Please KUDO if I was able to help!!
Still A No Go
jaseman said:
OK...wow...I see that you are working your way through things and getting closer.....
Now then, you need to open the app ((NOT the app in the settings menu for the phone itself...but the actual messaging app itself)) > tap on three dots in the upper right > settings > advanced > group messaging (right at the very top, tap on the words themselves) now another smaller window will open > click the toggle for "Send an MMS reply to all recipients (group MMS)"
Then when one person replies to your original message everyone you sent it to will also get the reply. [[Remember though to turn this off if you do not want everyone to see all the replies because this can load up everyone's texts with numerous replies.]]
Then just add as many contacts as you want/need to the message you are creating and then send it.
Try again and make sure you are in the correct place.
Please KUDO if I was able to help!!
Click to expand...
Click to collapse
Hey Jaseman thanks for your patience but I am following your instructions and I do not have group messaging under settings > advanced
This is what I do have after I open Messaging APP and touch three dots
Settings>Advanced and then my choices in order of appearance
Auto-download MMS
Auto-Download MMS when roaming
Use simple characters
Get SMS delivery reports
SIM Card Messages
Phone number
I was on the phone with T-Mobile and they were dumbfounded as well. Per them All my APN settings are in order. They actually brought up the specs to this phone to see if they were missing something. They mentioned that most folks are using Textra because they can't get the messaging app to work via MMS. When I try to send a text or picture to a group the MMS arrow appears and when I press it states
" go to settings and change your group messaging setting to group MMS" Yes I know this but I do not have group MMS . T-Mobile sent me to Sony Support and they couldn't figure out why I don't have the MMS Group under advanced either and recommended I reset the phone. Look I just installed a bunch of apps and transferred over my music and books from my note 3 so I am not in the mood to reset the phone yet again. I actually got the TEXTRA app and it seems to be working just fine so I disabled the messaging app. I just need to know if it's the APP or my phone.
Well, that is certainly strange! I used Textra for a long time and it does work great. I just like to use the default apps when I can if they do what I need and the default messaging app does do everything I need.
Here is a screenshot of what mine looks like...
Sorry I was not able to help...well actually what I said was correct but I have no idea why this feature would be missing from your phone???
So when you look at the screenshot I have attached here...yours does not look like this?
I also use T-Mobile. So all of your network settings are correct?
Let's make sure...
Go to Settings > Network & Internet > tap on "Internet Settings" and a popup for Internet Settings says..."Your device will now connect to the internet for quick setup of internet and MMS services" and you tap on ACCEPT.
Then you should see a brief message saying "Download Started".
Then back on the original screen, up above Internet Settings is "Mobile network" and it says T-Mobile???
Tap on T-Mobile and at the bottom of the next window is "Service providers"...tap on this and you can choose either "Search networks", or "Automatic". If you choose Automatic you should get the message that you have been registered on the network. If you choose Search Networks it will disable your data temporarily and take a few minutes to find the network. Then you will have several choices under Available Networks and you should choose the top one 4G T-Mobile...there should be a check mark next to it. If you tap it it will say registered on network.
Now after doing all of this check your default messaging app to see if it has the same thing as my screen shot...if not...then I guess you can just stick with Textra.
jaseman said:
Well, that is certainly strange! I used Textra for a long time and it does work great. I just like to use the default apps when I can if they do what I need and the default messaging app does do everything I need.
Here is a screenshot of what mine looks like...
Sorry I was not able to help...well actually what I said was correct but I have no idea why this feature would be missing from your phone???
So when you look at the screenshot I have attached here...yours does not look like this?
I also use T-Mobile. So all of your network settings are correct?
Let's make sure...
Go to Settings > Network & Internet > tap on "Internet Settings" and a popup for Internet Settings says..."Your device will now connect to the internet for quick setup of internet and MMS services" and you tap on ACCEPT.
Then you should see a brief message saying "Download Started".
Then back on the original screen, up above Internet Settings is "Mobile network" and it says T-Mobile???
Tap on T-Mobile and at the bottom of the next window is "Service providers"...tap on this and you can choose either "Search networks", or "Automatic". If you choose Automatic you should get the message that you have been registered on the network. If you choose Search Networks it will disable your data temporarily and take a few minutes to find the network. Then you will have several choices under Available Networks and you should choose the top one 4G T-Mobile...there should be a check mark next to it. If you tap it it will say registered on network.
Now after doing all of this check your default messaging app to see if it has the same thing as my screen shot...if not...then I guess you can just stick with Textra.
Click to expand...
Click to collapse
I have everything except the first one Group Messaging
daisy192 said:
I have everything except the first one Group Messaging
Click to expand...
Click to collapse
Followed your instructions and after tapping Available Networks T-Mobile LTE has the checkbox. Should it be T-Mobile 4G??
Daisy192, I had the same problem when I first got my XZ Premium. The pre-installed messaging app did not include Group Messaging in the settings just like you described. I don't know why to this day. In fact, I started a thread here about it when I first got the device.
I ended up installing other SMS/MMS apps from the Play Store to get by. None of them met my needs perfectly.
Then at some point, the setting appeared when I randomly checked. I don't know what caused it to appear there but since appearing it hasn't left.
There have been a number of "Carrier Services" updates from the Play Store that I've installed over time. The description of these updates is along the lines of improved carrier features when using the stock messaging app. So maybe that's what eventually enabled the Group MMS feature.
BTW, I'm on AT&T in the USA.
daisy192 said:
Followed your instructions and after tapping Available Networks T-Mobile LTE has the checkbox. Should it be T-Mobile 4G??
Click to expand...
Click to collapse
LTE is fine.
I happen to have the Customized UK version. I purchased it from the UK so that the fingerprint scanner would work without having to flash anything.
I figured that the UK speaks English the same as we do here in the US and that this would make all the features work without having to do risky stuff.
Now the US version...which I believe is what you have...should say LTE, whereas the UK version says 4G...they are exactly the same thing!
Also, the US version I believe has 5 signal bars in the notification area whereas the UK version only has 4.
The number of bars is irrelevant because the OEM's can manipulate them to look great in a bad signal area thereby deceiving the end user.
The real test is what your dBm signal strength is at any given time.
Anyway, I see you got a response from someone who also had this issue and it magically fixed itself...hmmm.
Maybe after some more updates from the Play Store over time it will do the same for you. You can always check now and then.
Until it does fix itself I guess you can continue to use Textra. You will get used to it and going back to the default messaging app may be too hard to handle anyway.
Yeah seems to be a real conundrum!
Jaden and my phone is the international dual Sim version. I wanted a working fingerprint scanner too.
I will continue to check to see if it mysteriously pops up
Hey Experts today I'm going to bite the bullet and reset my phone with the Xperia Companion. Besides the main issue of not having the MMS Group setting on my Messaging APP, I am having an issue sending video to a group even though I'm using the Textra app. I am able to attached a GiF, Photo or anything else but video will not send. Yesterday I used Movie creator for the first time and created a short 19 second video compiled of a few photos. I hit share and chose the Textra app and it proceeded to send the video but then I kept getting notification that it was unable to send. After trying several times I decided to enable the Default Messages App to see if it would send video to just one person and nothing. All I got was a message that it was 'SENDING" When I awoke this morning it was still "Sending". I have my brand new Canon SL2 set up to work via Wi-Fi with my XZ Premium. I can take video and pictures, edit and do just about anything without touching the camera but I was also unable to share the one video I shot with the Textra App. Am I doing something wrong? Will The Companion fix these issues?? Is there a limit to how long a video can be when using either Textra or The Message App. Is it my Carrier T-Mobile issue?? Any suggestions will be greatly appreciate.
There is a limit on the size of the file you can send over MMS and it is rather small compared to the average video file.
Hey jaseman yes was able to finally figure it out. Reset with Xperia companion went smoothly but still no sign of mms group under advance settings. I was able to tweak settings in text rather app to 100 and legacy this allows me to send video via mms

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