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AT&T wouldn't give me the unlock code???

So this is weird...
I travel out of the country a lot for work, so I called AT&T asking for the unlock code and their response was "Sorry the Atrix 2 is an AT&T Exclusive, and we see that you just renewed your contract yesterday, so we can't provide you with the code"
I'm very confused? I've been an AT&T customer for a number of years - NEVER been late on a payment, and I JUST renewed my contract for 2 years. I don't have any plans of leaving AT&T, so I don't get whats going on?
I see that I can buy the unlock code for $25, but I figured AT&T would be cooperative with this? Any ideas or experience guys?
Thanks!

big ach said:
So this is weird...
I travel out of the country a lot for work, so I called AT&T asking for the unlock code and their response was "Sorry the Atrix 2 is an AT&T Exclusive, and we see that you just renewed your contract yesterday, so we can't provide you with the code"
I'm very confused? I've been an AT&T customer for a number of years - NEVER been late on a payment, and I JUST renewed my contract for 2 years. I don't have any plans of leaving AT&T, so I don't get whats going on?
I see that I can buy the unlock code for $25, but I figured AT&T would be cooperative with this? Any ideas or experience guys?
Thanks!
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They won't give anyone an unlock code, but you can buy one off ebay cheap enough or other websites. They want to sell you international travel plans, not allow you to use a sim card for that country!

According to this original Atrix thread, people were calling and AT&T was giving them the unlock code:
http://forum.xda-developers.com/showthread.php?t=1288194

AT&T will give you the unlock code .. you must have the phone in your possession for 6 months from the time you renewed.

And this is to unlock the bootloader?
Sent from my MB865 using XDA App

Believe he is talking about the sim unlock

iirc you gotta wait 30 days after getting the phone to have it unlocked (or was that t-mobile?)

LordGeek said:
AT&T will give you the unlock code .. you must have the phone in your possession for 6 months from the time you renewed.
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Many thanks!
I had asked for it and was told no, but I'll try again in 6 months. I travel and having the sim unlocked is what I need. You saved me some cash, thanks!

Thanks guys! Six months seems like an awfully long time LOL whatever, guess I just have to wait!

You do NOT have to wait 6 months, you have to wait 30 DAYS. They don't want you unlocking the phone inside of the 30 day window. So wait 30 days and call back. If you get a no, hang up and call back in 15 minutes until you get a yes.

Go find unlock seller on ebay
You can search ebay for " motorola atrix 2 unlock " or " atrix 2 unlock " you will find alot of sellers that can sell you the code for around $20
i unlocked mine via ebay couldn't wait because i can't use AT&T
if you want a link for the seller i used on ebay i will be happy to give it to you . feel free to PM me or ask here.

alcatel444 said:
You can search ebay for " motorola atrix 2 unlock " or " atrix 2 unlock " you will find alot of sellers that can sell you the code for around $20
i unlocked mine via ebay couldn't wait because i can't use AT&T
if you want a link for the seller i used on ebay i will be happy to give it to you . feel free to PM me or ask here.
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Click to collapse
Hey thanks for your message, yes I would appreciate a link to the reliable seller that you used!
Thanks a lot!

SGS II SK SHG-i727 full unlock......

Hey guys, any ideas how to fully unlock(SIM) SGS II SK SHG-i727? I got mine and need to switch to TMob. Share and help others.....

Call att and ask for unlock code or pay an unlocking service
Sent from my HTC Amaze 4G using xda premium

fcpelayo said:
Call att and ask for unlock code or pay an unlocking service
Sent from my HTC Amaze 4G using xda premium
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Click to collapse
AT&T is a bunch of asshats and won't give us the unlock code.... haha.
I'm going to try calling Samsung tomorrow, and see if they'll do it.

I believe it's federal law now, they have to give you the unlock code. Assuming the purchase was legit.
Sent from my SAMSUNG-SGH-I727 using Tapatalk

Android__Fanboy said:
I believe it's federal law now, they have to give you the unlock code. Assuming the purchase was legit.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
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Well, the purchase was legit, the cost... I kinda tricked Amazon lawl.
They say they don't have it, bunch of lying..... Oi.

Yeah, i've heard of them doing that before... good luck
Sent from my SAMSUNG-SGH-I727 using Tapatalk

Cellunlock.net can unlock it. They unlocked mine. You might be better off selling your skyrocket and getting the T mobile SGS II. I used a T mobile SIM to unlock my skyrocket after getting the code and I do not think you get hspa speeds for data, I think it was EDGE if I remember. The voice worked fine.

Hey guys
Isnt there a manual DIY way to unlock the Skyrocket? I have searched and searched and searched and only thing i turn up is...'goto cellunlocker.com'. Those guys charge a whopping 30 dollars for this.
There are numerous methods and tools for other S2 variants...but nothing for this one?
Hasnt anyone found it yet? Surely it cant be that difficult.

You do know they will give you the code as long as your account is in good standing and it also depends on the age of your account. I've been with this **** company for 5 yrs now. Anytime I've asked I've never been denied.

Take it they didn't make the mistake of having the unlock code on the phone this time like they did for the Captivate...?
Sent from my SAMSUNG-SGH-I727 using xda premium

I have been with AT&T for 5 years now. They say this device has exclusive contract with AT&T and cannot be unlocked, period. They forwarded my application to the device unlock team with no results whatsoever. They just denied me the code.
I tried various unlocking sites (cellunlocker, cellunlock, ebay, unlockunit) and all of them keep saying 'Samsung Unlock Code database is delayed'. Strange but that is what they keep saying.
Got refunded from cellunlocker and unlockunit. I just placed an order with cellunlock since they have this 50% off thing going on, so thought $7.50 is not bad at all for another try.

i tried cellunlock.net and they still havent sent me my code and its been more than 72 hours

allenjthomsen said:
i tried cellunlock.net and they still havent sent me my code and its been more than 72 hours
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Looks like I tried almost all avenues. Anyone looking for a quick, instant code - don't get your hopes high (anytime soon at least). Samsung global database is experiencing delays/issues (their words)!

kkiran said:
Looks like I tried almost all avenues. Anyone looking for a quick, instant code - don't get your hopes high (anytime soon at least). Samsung global database is experiencing delays/issues (their words)!
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Hey....any update on the whole unlocking business? Kkiran, did you get the code from the site you said was have delays....?
i have been sitting with a locked SR for days now. no luck...
Btw, check out the T989 development thread for a post on unlocking the T989..there seems to be some activity happening there about the filesystem.

kkiran said:
I have been with AT&T for 5 years now. They say this device has exclusive contract with AT&T and cannot be unlocked, period. They forwarded my application to the device unlock team with no results whatsoever. They just denied me the code.
I tried various unlocking sites (cellunlocker, cellunlock, ebay, unlockunit) and all of them keep saying 'Samsung Unlock Code database is delayed'. Strange but that is what they keep saying.
Got refunded from cellunlocker and unlockunit. I just placed an order with cellunlock since they have this 50% off thing going on, so thought $7.50 is not bad at all for another try.
Click to expand...
Click to collapse
did u ever get feedback from the site?

nokisnokil said:
did u ever get feedback from the site?
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Click to collapse
I placed order yesterday and it was cancelled today for unavailability of the code from ATT.
They said they need to retrieve it from Samsung's database and the cost will go up.

Android__Fanboy said:
I believe it's federal law now, they have to give you the unlock code. Assuming the purchase was legit.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
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Click to collapse
I am currently working for an ISP/Cell Provider in Ontario and we have been told MANY different things by many different companies and customers. Our CFO recently found the truth behind this. This goes for Canada AND USA.
The only reason that your Cell provider HAS to give you your unlock code is:
-if you FULLY purchase the phone out right (pay the $500+)
or
-if you are on a contract, at the end of the contract, they BY LAW have to give you the unlock code.
Some providers will give them away when the customer asks but that is generally an agent not knowing better or really not caring about their job.
The best way is to pay the $10 and get the unlock code.
I used http://cellunlockednow.com. It took about 6-8 hours to get the code and was $10.99 CAD.
Hope this helps.

ceasee said:
I am currently working for an ISP/Cell Provider in Ontario and we have been told MANY different things by many different companies and customers. Our CFO recently found the truth behind this. This goes for Canada AND USA.
The only reason that your Cell provider HAS to give you your unlock code is:
-if you FULLY purchase the phone out right (pay the $500+)
or
-if you are on a contract, at the end of the contract, they BY LAW have to give you the unlock code.
Some providers will give them away when the customer asks but that is generally an agent not knowing better or really not caring about their job.
The best way is to pay the $10 and get the unlock code.
I used http://cellunlockednow.com. It took about 6-8 hours to get the code and was $10.99 CAD.
Hope this helps.
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That's correct!
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

waterpass said:
Hey guys, any ideas how to fully unlock(SIM) SGS II SK SHG-i727? I got mine and need to switch to TMob. Share and help others.....
Click to expand...
Click to collapse
Well you can try http://www.cellunlocker.net/ I used it and got the unlock code in 2 hours in both of my skyrockets I dunno if was luck but this site worked for me pretty well. Also if you want to get HSPA+/3g on T-mobiles network try to test these modems from this link http://forum.xda-developers.com/showthread.php?t=1507825 Good Luck.

You guys should talk to hassoon2000 about unlocking phones he's usually in the amaze forum.
Sent from my HTC_Amaze_4G using xda premium

how to unlock sim network on at&t skyrocket ???

???

You'll need an unlock code, which you'll need to purchase. There are a bunch of reliable sites, I got mine from www.cellunlocker.net

there is no way we can do it for free ???

No one here has posted a mod or script to do it for free, and the question has come up many times. But I'm sure it's possible and maybe no one's really tried hard enough.
It's my understanding that if you live in the US and have AT&T you can get a free unlock code from them, but a lot of users have reported that they give you a hard time before they give it to you.
I'm just mentioning this because maybe it's the reason that there hasn't been a high demand here for a sim unlock mod.
Please lost back here if you do find a free way.
Sent from my SAMSUNG-SGH-I727 using xda premium

Is there a similar unlock method like the HTC One S where the secret is hidden in the root?
http://forum.xda-developers.com/showthread.php?t=1693491

I remember reading about a hex edit for the cappy. Maybe someone who is interested could look it up and see how different our nv_data is and see if the same principal applies. I might take the task on when I decide to reactivate it on a new carrier.

No free method.
You could try Kachmann ...check this post.
http://forum.xda-developers.com/showthread.php?t=1313867&page=5

skrambled said:
You'll need an unlock code, which you'll need to purchase. There are a bunch of reliable sites, I got mine from www.cellunlocker.net
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Click to collapse
That's where I got mine. Easy ordering, and I got my code within about 30 minutes, as opposed to the 1-5 hours they quoted me.

unlock code
AT&T told me that becasue the Skyrocket is exclusive with AT&T a free unlock code is unavailable.

Hoss8880 said:
AT&T told me that becasue the Skyrocket is exclusive with AT&T a free unlock code is unavailable.
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Click to collapse
Tell them you are moving to Canada for 6 months, and want to use it with Rogers.

I just got off the chat with AT&T They said they can not unlock my phone because I am in contract. I told them I bought it out right, then they wanted proof of purchase. I yelled at them a little then they said I would have to call samsung to get the code. The reason for that is a updated policy.

MrSub said:
I just got off the chat with AT&T They said they can not unlock my phone because I am in contract. I told them I bought it out right, then they wanted proof of purchase. I yelled at them a little then they said I would have to call samsung to get the code. The reason for that is a updated policy.
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Click to collapse
I just got off the line with AT&T and they told me that codes are not available at all for the Skyrocket. Some line about Samsung being under agreement with AT&T and they haven't released the codes to AT&T yet. I smell the distinct aroma of bovine fecal matter on that one...
I think I will be calling them back soon and yelling at them a little bit.... It's amazing how often that seems to work when you're calling customer support and they're being belligerent....
EDIT: Well, got back on the line with them, and now they want my receipt. I bought the phone a year ago. If I have the receipt, there is no telling where it would be. A whole lot of run around.

I spent a week trying to unlock my skyrocket for free, gave up walked into a flea market, walked out 15 minutes later and $25 lighter.

Yes, you can unlock it for free through AT&T. I was able to do it. It is a pain, but it will work. You need to use the online help, ask for a supervisor, and ask for a "OKCQSubsidyUnlock" case to be opened.
See post #39 in this thread (actually, read the whole thread):
http://forum.xda-developers.com/showthread.php?t=1385353&highlight=unlock

They asked for a proof of purchase (and gave me only 48 hours to fax it to them. I bought this phone in February, and I no longer have any idea whatsoever where the receipt is. So no joy for me.
Sent from my Xoom using xda app-developers app

KaoticEvil said:
They asked for a proof of purchase (and gave me only 48 hours to fax it to them. I bought this phone in February, and I no longer have any idea whatsoever where the receipt is. So no joy for me.
Sent from my Xoom using xda app-developers app
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I paid for the unlock, USD25.00 got my unlock code in about 5 hours. I think it was www cellunlocker net

Yeah, I've been thinking about just buying a code. The only thing that still ties my phone to being an AT&T device is the network lock. How Kong did it take you to get the code?
Sent from my rooted Xoom running CM10 using the xda-developers app

KaoticEvil said:
Yeah, I've been thinking about just buying a code. The only thing that still ties my phone to being an AT&T device is the network lock. How Kong did it take you to get the code?
Sent from my rooted Xoom running CM10 using the xda-developers app
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Click to collapse
It doesn't take long. An hour or two
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

I tried to get a code from AT&T and they would have given it to me but said it wasn't available for SR. I have heard that though that if you push hard enough they will give it to you. I don't know. I use Straight Talk now and I absolutely LOVE it. You can get an ATT sim card from them and you don't need to unlock. I have tried several pre-paid networks and they have been by far the best.

I agree, I've had straight talk for over a year using my Nokia SIM and this is my third android phone using the work around. No problems what so ever. Just plop in my e-71 SIM and put in the new apn and I'm good to go. I've never had to unlock any phone.
Sent from my SGH-I727 using xda premium

SIM Unlock [free and legit]

I just thought you should all know that AT&T legally has to sim unlock this phone, as with any as far as I know. It worked fine for me. Just use their support live chat and make sure to give the last 4 digits of your SSN. tell them directly and not sounding dumb "I would like to sim unlock my phone" and they will ask you for your IMEI then give you the code. If they do not try again, because legally they are required to.

+1 I've been doing this for years and years, but I usually just call and tell them I'm leaving the country for a week or two and need my sim unlock code.

++1
Every 2 years I give AT&T a call for this reason... never had trouble getting the subsidy unlock code while I was on the phone with them (if the rep is not too helpful, ask for a supervisor, or hang up and call back) - the first time I had to wait for the unlock codes was with this phone because the codes weren't widely released yet - it took a few days or a week to get the codes for this one.
But, I think AT&T can access the codes in real-time now, so they don't have to send it out to the "National Device Unlock Team" or whatever they called it..

alteredlikeness said:
++1
Every 2 years I give AT&T a call for this reason... never had trouble getting the subsidy unlock code while I was on the phone with them (if the rep is not too helpful, ask for a supervisor, or hang up and call back) - the first time I had to wait for the unlock codes was with this phone because the codes weren't widely released yet - it took a few days or a week to get the codes for this one.
But, I think AT&T can access the codes in real-time now, so they don't have to send it out to the "National Device Unlock Team" or whatever they called it..
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it only took them about a minute for me. I thought you had to be through your two year or whatever lock in to do it, but I guess not

Yep +1, been there done that. And I do the over the phone thing.... but I have been an AT&T customer since '99, and they do anything I ask them to anymore, without question.
In the past it used to be that you had to have been an AT&T customer for 90 days to get it, but that has supposedly recently changed. It is worth a try.

lkrasner said:
it only took them about a minute for me. I thought you had to be through your two year or whatever lock in to do it, but I guess not
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Yea, like jim said, it used to be 90 days or 6 months customer in good standing. I've been with them for over 10 years, so no problems usually - unless the rep doesn't know what they're doing.
Sent from my mind using XDA

alteredlikeness said:
Yea, like jim said, it used to be 90 days or 6 months customer in good standing. I've been with them for over 10 years, so no problems usually - unless the rep doesn't know what they're doing.
Sent from my mind using XDA
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one kept telling me i wasn't eligible. then it turned out i typed my IMEI wrong

So, not sure what this is useful for -other than unlocking for other carriers, right? Would it work for (as mentioned above) travel outside the US, like I'm planning to visit Ireland next year and instead of adding the "AT&T World Traveler Plan" and paying the $5.99/mo plus whatever per minute, I just temporarily am using say, UK Orange while there? Am I not getting this at all, or what? lol
Sent from my MB865 using xda premium

Apex_Strider said:
So, not sure what this is useful for -other than unlocking for other carriers, right? Would it work for (as mentioned above) travel outside the US, like I'm planning to visit Ireland next year and instead of adding the "AT&T World Traveler Plan" and paying the $5.99/mo plus whatever per minute, I just temporarily am using say, UK Orange while there? Am I not getting this at all, or what? lol
Sent from my MB865 using xda premium
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unlocking lets you use another carrier. just sign up for a cheap prepaid plan while you are there, and pop that sim in and use the code att gives you to unlock it.
Sent from my MB865 using xda premium

lkrasner said:
unlocking lets you use another carrier. just sign up for a cheap prepaid plan while you are there, and pop that sim in and use the code att gives you to unlock it.
Sent from my MB865 using xda premium
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Then code back when I return to the States? What's the limitations, one every year (or less, more?) This is useful knowledge... VERY useful!
Sent from my MB865 using xda premium

Apex_Strider said:
Then code back when I return to the States? What's the limitations, one every year (or less, more?) This is useful knowledge... VERY useful!
Sent from my MB865 using xda premium
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Click to collapse
no. putting this code in once will permanently unlock your phone allowing it to be used with any carrier and sim, provided they run on GSM (every carrier outside the US, ATT+Tmobile in the US) and proper frequencies for our phone (anywhere but Japan and Korea basically). you can sign up for a prepaid plan in Europe, get a sim from them and pop it in. you will be prompted for a code. type in what AT&T gave you.

lkrasner said:
no. putting this code in once will permanently unlock your phone allowing it to be used with any carrier and sim, provided they run on GSM (every carrier outside the US, ATT+Tmobile in the US) and proper frequencies for our phone (anywhere but Japan and Korea basically). you can sign up for a prepaid plan in Europe, get a sim from them and pop it in. you will be prompted for a code. type in what AT&T gave you.
Click to expand...
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Ah, gotcha. Makes sense now. Good to know!
Sent from my MB865 using xda premium

How unlock sim card

I have my HOX from at&t and its rooted, but i wanna know if can i use another carrier or if i have to unlock the the sim with some code?

Gotta buy an unlock code. Or ask AT&T and they might give you the code.
Sent from my HTC One XL

ECEXCURSION said:
Gotta buy an unlock code. Or ask AT&T and they might give you the code.
Sent from my HTC One XL
Click to expand...
Click to collapse
Thanks man :good:

crazydai said:
I have my HOX from at&t and its rooted, but i wanna know if can i use another carrier or if i have to unlock the the sim with some code?
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Click to collapse
buy one off ebay I went and purchased one for $3.90 and had the code in 15 minutes verses paying 15 dollars to get it in up 24 hours. also AT&T is useless they told me that I would need to go and wait until 2014 to go and get a free unlock code from them

emburybrett said:
buy one off ebay I went and purchased one for $3.90 and had the code in 15 minutes verses paying 15 dollars to get it in up 24 hours. also AT&T is useless they told me that I would need to go and wait until 2014 to go and get a free unlock code from them
Click to expand...
Click to collapse
Hey can you direct me to the listing where you got you're phone unlocked?