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I bought a new note 10.1 on ebay. I am considering getting a Square Trade 2 yr warranty + accidents(drops and spills) for about $88. I did register the tablet on the samsung website.
Would it be worth the money to buy the Square Trade 2 yr warranty + accidents for about $88?
I'm not usually one to purchase extended warranties. But I did for the Note. It's not like a TV or refrigerator that just gets plugged in and stays in one place it's entire life. It's real easy to envision dropping this thing and causing some major damage. Every time you pick it up you're at risk. Add in sitting on a table while it's charging and tripping on the cord and it just seemed worth it to me.
Do it if you have the money, I use to not but when you're on a budget and you can't afford it to crap out on you then it helps
Sent from my Galaxy Nexus using Tapatalk 2
For the cost you are paying for the two years its a good deal you should go for it, make sure it covers everything including the screen and body bec thats the only thing you will damage
I got a factory refurbished from walmart and a 2 year extended warranty for 49 $
Sent from my GT-N8013 using Tapatalk 2
Extended Warranty for Tablets
I have for my cell phone and other tablets...but you might want to look if your home owners or renters insurance has the option for a Computer Clause.
I found that for $50/year I can get $10K for of coverage for ALL my computers....
Extended Warranties are staright profit for those companies who offer them...but I have used my AppleCare warranties for my MacBook Pro when it stopped working on one of my deployments and it paid for itself....otherwise I have not used one...
I guess it is how hard you are on your portable electronics....
Well Apple support cannot be matched Samsung does not even come close.
If under warranty there is anything wrong with your device it will be replaced no other manufacturer will do that
aalupatti said:
I got a factory refurbished from walmart and a 2 year extended warranty for 49 $
Sent from my GT-N8013 using Tapatalk 2
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Nice... I bought my GNote 8 mos ago at BestBuy, they whacked me for 160.00 for a 2 year. Come to find out its really a 1 year bcz it piggy backs on the Sammy 1 year. And same for the other lappy's for the kids. How stupid is that?
My bad... I'am a little smarter now...
GalaxyBill said:
Nice... I bought my GNote 8 mos ago at BestBuy, they whacked me for 160.00 for a 2 year. Come to find out its really a 1 year bcz it piggy backs on the Sammy 1 year. And same for the other lappy's for the kids. How stupid is that?
My bad... I'am a little smarter now...
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Best buy screw u on warranties :C
Sent from my Galaxy Nexus using Tapatalk 2
Does anyone know if Lenovo or Lowe's offers any kind of insurance/damage protection? Square trade might but I don't know?
elperezo said:
Does anyone know if Lenovo or Lowe's offers any kind of insurance/damage protection? Square trade might but I don't know?
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I thought I read somewhere that it was supposed to have a one year warranty, but when I added my phone to the Lenovo page, it claimed I had no warranty. I bought my phone from Lowes (online). The Lenovo phone rep claimed it was a glitch because their system isn't set up for phones, but they also couldn't look up my warranty to tell me how long it really was, so I'm not sure what to believe.
Square trade but it's a one time thing also make sure to get it right after getting the phone
Can you post link to Lenovo warranty register page?
dvdivx said:
Square trade but it's a one time thing also make sure to get it right after getting the phone
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I bought a square trade warranty for drops and spills, which also covers mechanical issues (if that's the right word), but I read somewhere our P2P has a 1 year manufacturers warranty, since it's sold in the states. According to Lenovo US Phab 2 Pro site http://shop.lenovo.com/us/en/smartphones/phab-series/phab2-pro/ there is a warranty, but apparently you have to contact them for specifics.
audscott said:
I bought a square trade warranty for drops and spills, which also covers mechanical issues (if that's the right word), but I read somewhere our P2P has a 1 year manufacturers warranty, since it's sold in the states. According to Lenovo US Phab 2 Pro site http://shop.lenovo.com/us/en/smartphones/phab-series/phab2-pro/ there is a warranty, but apparently you have to contact them for specifics.
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There is a SquareTrade warranty with Drops and Spills... I couldn't get any kind of warranty for my Chinese Huawei Mediapad X2... SquareTrade said nope... They said only USA releases... I am thinking that I will get the SquareTrade with Drops and Spills. Something like a $99 deductible and maybe $150 a year... You need to have a receipt from a good USA retailer. I bought my Note 3 NEW on ebay a year or so after it was first released... SquareTrade would only give me a mechanical warranty... I bought my nephew a tablet that was manufactured with an inherent problem with the charging port. I got a 3-year Drops & Spills warranty on it. We are now on the THIRD brand - new tablet SquareTrade has sent us!!! The charging port goes bad and they apparently cannot fix it. I had no deductible and no shipping charges to or from! The only thing is that the tablet is no longer available and it took a LOOOONG time to get this last new one... I am going to demand money instead of a new tablet if it happens again!!!
Sent from my SM-N900T using Tapatalk
VillaRegina said:
There is a SquareTrade warranty with Drops and Spills... I couldn't get any kind of warranty for my Chinese Huawei Mediapad X2... SquareTrade said nope... They said only USA releases... I am thinking that I will get the SquareTrade with Drops and Spills. Something like a $99 deductible and maybe $150 a year... You need to have a receipt from a good USA retailer. I bought my Note 3 NEW on ebay a year or so after it was first released... SquareTrade would only give me a mechanical warranty... I bought my nephew a tablet that was manufactured with an inherent problem with the charging port. I got a 3-year Drops & Spills warranty on it. We are now on the THIRD brand - new tablet SquareTrade has sent us!!! The charging port goes bad and they apparently cannot fix it. I had no deductible and no shipping charges to or from! The only thing is that the tablet is no longer available and it took a LOOOONG time to get this last new one... I am going to demand money instead of a new tablet if it happens again!!!
Sent from my SM-N900T using Tapatalk
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I bought my square deal warranty for $79 for 1 year with $99 deductible. Use harvest20 as coupon/code at checkout for 20% off. At least that worked for me last Friday.
audscott said:
I bought my square deal warranty for $79 for 1 year with $99 deductible. Use harvest20 as coupon/code at checkout for 20% off. At least that worked for me last Friday.
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Thanks! I forgot about the 20% off... I have been getting emails from them about that and just automatically deleting them because I don't need a new warranty at this time... I am still waiting for the P2P to COME BACK!!! I WILL get the warranty ASAP after buying the phone... I figure I would be spending at least as much on a new phone without a warranty as I will on a P2P + WARRANTY...
Sent from my SM-N900T using Tapatalk
you can buy extended warranty from lenovo. do a warranty lookup and use the phones serial #.
-Sent from my TMO Galaxy Note 5
I just got an email from SquareTrade yesterday with the code STREGINA for 30 % off until 12/15 (I think)...
Sent from my SM-N900T using Tapatalk
Ive been in multiple stores to replace my T-Mobile S7 but the guys keep giving me a hard time to do so. I dont have insurance on the phone, Ive had poor battery life and bad pixel burn in as my issues they say it can be replaced they just keep pushing me away from doing so. Im the customer and I just want a replacement. I havent had this issue until the whole Note 7 fiasco. Let me know if you guys expierence similar issues...
You have to go through Samsung. Unless the devices 15 days or fewer from the time you purchased it from T-Mobile they ain't going to do anything.
Sent from my SM-G930T using Tapatalk
KillerClaw321 said:
Ive been in multiple stores to replace my T-Mobile S7 but the guys keep giving me a hard time to do so. I dont have insurance on the phone, Ive had poor battery life and bad pixel burn in as my issues they say it can be replaced they just keep pushing me away from doing so. Im the customer and I just want a replacement. I havent had this issue until the whole Note 7 fiasco. Let me know if you guys expierence similar issues...
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Call T-Mobile and talk to somebody there.
Sent from my SM-G930T using XDA-Developers mobile app
I'm having problems with my phone and battery life since the update. Talked to the T-Mobile Rep on facebook. They sent a replacement S7 to my house within 20 minutes, no problem at all.
Grant H said:
I'm having problems with my phone and battery life since the update. Talked to the T-Mobile Rep on facebook. They sent a replacement S7 to my house within 20 minutes, no problem at all.
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I just spoke to someone at a T-mobile store , he ordered a replacement for me, it's just on backorder so I have to wait a week to pick it up at a store.
KillerClaw321 said:
I just spoke to someone at a T-mobile store , he ordered a replacement for me, it's just on backorder so I have to wait a week to pick it up at a store.
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Imagine that. They have had to replace so many "flagship devices" that its on backorder even though it has been out for like 6 months.
They actually sold a lot of s7 devices and s7 edge due to the replacement of note 7 models and as well promotions recently where they bought one s7, got one free.
Sent from my SM-G930T using Tapatalk
KillerClaw321 said:
Ive been in multiple stores to replace my T-Mobile S7 but the guys keep giving me a hard time to do so. I dont have insurance on the phone, Ive had poor battery life and bad pixel burn in as my issues they say it can be replaced they just keep pushing me away from doing so. Im the customer and I just want a replacement. I havent had this issue until the whole Note 7 fiasco. Let me know if you guys expierence similar issues...
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If you are outside of the 15days and dont have insurance then it's not T-Mobile place to replace contact Samsung. Next time just pay the exter for insurance can't get mad at them for following rules and your lack of common sense since you got a 700$ device with no insurance
kitila said:
If you are outside of the 15days and dont have insurance then it's not T-Mobile place to replace contact Samsung. Next time just pay the exter for insurance can't get mad at them for following rules and your lack of common sense since you got a 700$ device with no insurance
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They are giving me a refurbished model for $20 , he actually said that I have once chance to purchase insurance, I declined and he gave me no issues with replacement... He also told me it was funny that they are on backorder though he heard that Samsung is focusing production on them. I also asked if they are the people to go to in this situation, he said and I didn't even know "the phone has a 1 year warranty". I completely forgot and I didn't know that they covers stolen devices and other damage other than cracks and water.
KillerClaw321 said:
They are giving me a refurbished model for $20 , he actually said that I have once chance to purchase insurance, I declined and he gave me no issues with replacement... He also told me it was funny that they are on backorder though he heard that Samsung is focusing production on them.
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Thats good.to here
kitila said:
If you are outside of the 15days and dont have insurance then it's not T-Mobile place to replace contact Samsung. Next time just pay the exter for insurance can't get mad at them for following rules and your lack of common sense since you got a 700$ device with no insurance
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That's actually 100% false. T-Mobile gives you a 1 year warranty with the device, and calling tech support will get you a replacement for $20, or $5 if you have jump/insurance. (Jump/Insurance also keeps the warranty going past 1 year)
kitila said:
If you are outside of the 15days and dont have insurance then it's not T-Mobile place to replace contact Samsung. Next time just pay the exter for insurance can't get mad at them for following rules and your lack of common sense since you got a 700$ device with no insurance
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You're the one without common sense. The 15 day rule is if you aren't happy with the phone... That could be because it's defective, or you don't like it. Your carrier still provides a 1 year warranty. I've been in to stores 11, 6,5 months after purchase with a truly defective phone and the carrier replaced it every time. My store has a service center and it probably has to be a corporate store. Without one you need to call your carrier. They won't give you a new phone off the sales floor shelf (unless within 15 days) they have stock specifically for warranty exchange, most of the time they are factory refurbs, sometimes new, yet I could never tell the difference . They might not have it in stock but will order it. Normally you can pay $20 extra for overnight shipping (AT&T) Most recently was only exception as far as in store replacement . My s7 edge had a messed up home button. Also had a scratch on the screen. Local store said Samsung would probably reject the warranty due to the scratch. I left, called 611 and had a new phone the next day.
Edit: I've experienced this with 2 carriers, AT&T and Sprint. Both corporate stores. Joe Blow who has a franchise store wont replace it. The franchise store told me the same old BS that i had to call manufacturer (samsung) Calling your carrier seems to be the easiest way in most cases.
nugzo said:
You're the one without common sense. The 15 day rule is if you aren't happy with the phone... That could be because it's defective, or you don't like it. Your carrier still provides a 1 year warranty. I've been in to stores 11, 6,5 months after purchase with a truly defective phone and the carrier replaced it every time. My store has a service center and it probably has to be a corporate store. Without one you need to call your carrier. They won't give you a new phone off the sales floor shelf (unless within 15 days) they have stock specifically for warranty exchange, most of the time they are factory refurbs, sometimes new, yet I could never tell the difference . They might not have it in stock but will order it. Normally you can pay $20 extra for overnight shipping (AT&T) Most recently was only exception as far as in store replacement . My s7 edge had a messed up home button. Also had a scratch on the screen. Local store said Samsung would probably reject the warranty due to the scratch. I left, called 611 and had a new phone the next day.
Edit: I've experienced this with 2 carriers, AT&T and Sprint. Both corporate stores. Joe Blow who has a franchise store wont replace it. The franchise store told me the same old BS that i had to call manufacturer (samsung) Calling your carrier seems to be the easiest way in most cases.
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If you bought the phone 2nd hand, will they still replace it under warranty?
Who has had to do a replacement? Samsung is telling me that I have to send in my $350 watch and wait for a couple weeks (at best) for them to fix it and send it back. Has anyone that's done this had a similar experience? Can I get them to send a replacement and me send this one back? To me, this is completely unacceptable. I've never had to send back an expensive piece of tech and wait for them to fix THEIR problem.
Nope that's not how it generally works. I've had several electronic items repaired under warranty before from different companies and they always require you to send it in for repair. They will then repair it and send back the original item instead of a new one. The only time complete replacement no questions asked happens is when the store you bought it from agrees to replace it and deals with the OEM themselves afterwards.
I had battery issues on my bluetooth Gear S3 Frontier (India) & had to take it to the service center where they basically replaced the battery & then the motherboard to fix the issue. I kinda ended up with a new watch in the same old body. The whole process took 31 days. No problems since except still waiting for Tizen 3.0 update.
Boo... Yeah, I guess the only devices I have had mess up on me are phones, and whatever carrier I had at that time just sends a new/refurbished one. Good to know.
Sending mine in tomorrow... Tizen 3 started causing overheats and it won't fully charge either. I bought an LG Watch Sport to test in the meantime . Might be time to say bye to Sammy watches. If I can stay away from this beautiful watch and its UI.
Warranty Replacement
Someone asked if anyone had done a warranty replacement. I actually did mine today. For those that have followed my posts, my S3 Frontier watch did a Tizen 3 update which completely screwed my Bluetooth and Wireless which rendered the watch useless with a phone as it could not connect. Having phoned Samsung Customer Services, they were very prompt. They arranged to pick my watch up today, and the provided all the packaging. All I had to do was hand the watch to the UPS rep. They had a fancy box which protects the watch.....gave me a receipt, and told me I would have it back next week. I am impressed so far by their customer service. I will let you know how long it takes before I get it back.
rammitt said:
Someone asked if anyone had done a warranty replacement. I actually did mine today. For those that have followed my posts, my S3 Frontier watch did a Tizen 3 update which completely screwed my Bluetooth and Wireless which rendered the watch useless with a phone as it could not connect. Having phoned Samsung Customer Services, they were very prompt. They arranged to pick my watch up today, and the provided all the packaging. All I had to do was hand the watch to the UPS rep. They had a fancy box which protects the watch.....gave me a receipt, and told me I would have it back next week. I am impressed so far by their customer service. I will let you know how long it takes before I get it back.
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Curious, did you buy this from Samsung, Verizon, AT&T or Best Buy??etc..
Sent from my SM-G950U1 using Tapatalk
raghu102 said:
I had battery issues on my bluetooth Gear S3 Frontier (India) & had to take it to the service center where they basically replaced the battery & then the motherboard to fix the issue. I kinda ended up with a new watch in the same old body. The whole process took 31 days. No problems since except still waiting for Tizen 3.0 update.
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I had the exact same repair. Too bad Samsung just doesn't take responsibility and notify all users of the widespread problems and offer the repair/replacement.
Warranty Replacement for Gear S3 Frontier
It does NOT matter where you bought your watch at all. The S3 has 2 years manufacturers warranty on it, which covers ALL OTA updates, as they are responsible for the updates.
rammitt said:
It does NOT matter where you bought your watch at all. The S3 has 2 years manufacturers warranty on it, which covers ALL OTA updates, as they are responsible for the updates.
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Thanks for this information as I was not aware that it worked that way... I always try and buy direct from SAMSUNG but in this case I purchased from Verizon as they had one in stock.
Take Care
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I'm still not happy with Samsung for pushing out updates (and not pulling them) that are having ill effect on people's watches. However, I have to say, they really tried hard to redeem themselves with my watch repair. I read on here somewhere that some people's watches were taking weeks to get fixed and sent back. Mine was back in my hands in 5 days. AND, they replaced the entire case except for the bottom plate for some reason. Which means I have a brand new looking watch. And I had a few scratches on it too, a couple bad ones even. I'm seriously very happy right now. I even bought an LG watch sport that was probably going to replace my frontier, and it's going back. At least Sammy is trying here.
My BT Frontier went into a reboot/freeze loop on January 5. I called the warranty department and received a ticket # on the 7th. Shipped back on the 8th. Received notification that Samsung received it on the 10th (which stated I should have it back in 5 business days). Received another notification on the 10th stating that my repair was on "temporary hold due to an unavailable part". I have not received any further updates since then. I sent an email yesterday inquiring as to status, since I hadn't heard anything in 8 days regarding a repair that was originally scheduled for five days. No answer on that yet. I guess I'll call today. So far I've been without a $350 watch for almost two weeks and have no idea when I'll get it back.
Well, after 3 successful nights in a row of charging without a problem, nor any overheats, it's doing it again... Real effing nice... I'm going to try the shutting it off before charging then seeing if it stops overheating like a couple people have reported. Otherwise, I guess I have to send it back again... All because of an update. Samsung needs to get it together!
** Update***
I called on Friday to ask about the status of my repair and was told that the repair was on hold because a replacement part was not available. So they offered me a full refund of the original purchase price (purchased through Samsung), which I accepted.
Seems odd but I guess it's easier for them to issue a refund check than to send a new Gear.
dcAndroidFan said:
** Update***
I called on Friday to ask about the status of my repair and was told that the repair was on hold because a replacement part was not available. So they offered me a full refund of the original purchase price (purchased through Samsung), which I accepted.
Seems odd but I guess it's easier for them to issue a refund check than to send a new Gear.
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Wow, I am shocked that they did not offer to replace the watch? Did you ask if that was an option? Maybe the Gear 4 is close and they do not have enough any additional inventory on the 3 ??
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maddie01 said:
Wow, I am shocked that they did not offer to replace the watch? Did you ask if that was an option? Maybe the Gear 4 is close and they do not have enough any additional inventory on the 3 ??
Sent from my SM-G950U1 using Tapatalk
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It seemed strange, but I didn't ask about a replacement because the refund seemed like a better option. I took the money and bought a brand-new one (instead of potentially getting a refurbished replacement unit) and I have a new purchase transaction so my warranty period starts over with the new one (a replacement would have still been subject to the original purchase warranty period). Win-win.
dcAndroidFan said:
It seemed strange, but I didn't ask about a replacement because the refund seemed like a better option. I took the money and bought a brand-new one (instead of potentially getting a refurbished replacement unit) and I have a new purchase transaction so my warranty period starts over with the new one (a replacement would have still been subject to the original purchase warranty period). Win-win.
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How long did it take for you to get refunded and in what way were you refunded? My current status for my watch says Cancel and states refund for the last 3 or 4 days but I've received no communication from Samsung about anything at this point..
dcAndroidFan said:
It seemed strange, but I didn't ask about a replacement because the refund seemed like a better option. I took the money and bought a brand-new one (instead of potentially getting a refurbished replacement unit) and I have a new purchase transaction so my warranty period starts over with the new one (a replacement would have still been subject to the original purchase warranty period). Win-win.
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Great point, you did the right thing!!
Sent from my iPad using Tapatalk
dcAndroidFan said:
** Update***
I called on Friday to ask about the status of my repair and was told that the repair was on hold because a replacement part was not available. So they offered me a full refund of the original purchase price (purchased through Samsung), which I accepted.
Seems odd but I guess it's easier for them to issue a refund check than to send a new Gear.
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Wow, that's awesome! I'm surprised too at that. I would think it would cost them less to send a refurbished/whatever unit. Hopefully they'll do something surprising for me too. My watch is still overheating and not fully charging after already sending it in to be fixed...
Sparkz914 said:
How long did it take for you to get refunded and in what way were you refunded? My current status for my watch says Cancel and states refund for the last 3 or 4 days but I've received no communication from Samsung about anything at this point..
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I had to call and ask. My repair status was still "on hold" pending a replacement part. When I called, they said I was approved for the refund because they didn't have a part available. Then they gave me a confirmation number and ended the call. I thought I would get an email after that, or something with further instructions or information. After a few hours of nothing, I called back, and was told that refunds are processed through a different department, and then they transferred my call to the separate department which sounded like it might be at a completely different call center. That person verified my address information, and verified that I was consenting to accept the refund. She then said it would be 7-10 days to process and deliver.
In all honesty, I don't actually have the refund check in hand yet but didn't want to wait another 7-10 days without a watch so I just went ahead and got one in anticipation of the money.
Hope that helps. Not sure if that was my experience just b/c I bought the original direct from Samsung or if that's their procedure for all refunds.
dcAndroidFan said:
I had to call and ask. My repair status was still "on hold" pending a replacement part. When I called, they said I was approved for the refund because they didn't have a part available. Then they gave me a confirmation number and ended the call. I thought I would get an email after that, or something with further instructions or information. After a few hours of nothing, I called back, and was told that refunds are processed through a different department, and then they transferred my call to the separate department which sounded like it might be at a completely different call center. That person verified my address information, and verified that I was consenting to accept the refund. She then said it would be 7-10 days to process and deliver.
In all honesty, I don't actually have the refund check in hand yet but didn't want to wait another 7-10 days without a watch so I just went ahead and got one in anticipation of the money.
Hope that helps. Not sure if that was my experience just b/c I bought the original direct from Samsung or if that's their procedure for all refunds.
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Yea, I just called over and did the same thing. It seems like they weren't going to reach out to let you know you had to call and accept the refund before they would do anything. No phone call, no email.
I'm curious how many have purchased the Samsung Care+ warranty for the Flip 4. I bought my phone during the pre-order and have 27 more days to enroll and have been debating it. I haven't ever accidentally damaged a phone (except an original Razr back in the day) but with the Flip/Folds I feel they are a bit more delicate than others and debating if it might be worth it. What are others opinions?
Yep. Think first 3 or 4 months free, then $8. Never bought insurance before, always got new phone every 1 or 2 years with insane trade in values, but this new design at $1k changed my mind.
mt2020 said:
Yep. Think first 3 or 4 months free, then $8. Never bought insurance before, always got new phone every 1 or 2 years with insane trade in values, but this new design at $1k changed my mind.
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If my understanding is correct it's only free in certain countries and the US is not one of them.
They gave it to me, and I'm in US. Went to website, plugged in my serial number, said I'm eligible, and it gave it to me. About 3 weeks ago and haven't been billed. Just logged in and says I'm covered. I did buy phone directly from Samsung unlocked.
mt2020 said:
They gave it to me, and I'm in US. Went to website, plugged in my serial number, said I'm eligible, and it gave it to me. About 3 weeks ago and haven't been billed. Just logged in and says I'm covered. I did buy phone directly from Samsung unlocked.
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Thanks, finally figured it out and went ahead and ordered it and supposedly got the 3 free months, their website is a PIA to navigate and just kept taking me around it circles for the longest!